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PLUS 30% bonus accrued each year Working in our Children’s Homes means being a part of a young person’s day to day life. This means being there for the highest highs and lowest lows. As a Registered Manager you will make sure that the home environment can support this by ensuring both your staff and the young people feel secure, safe and motivated. There will be challenges along the way but there will also be the smallest moments which feel like a huge small victory! Our homes accommodate young people with social, emotional and mental health needs, and our aim is to create the best possible outcome for the young people in our care. This is all made possible because our service is holistic and touches on every aspect of our young people’s developmental needs. From our Psychologists and Occupational Therapists to many other clinical team members who feed into the overall picture we achieve positive outcomes by having the most joined-up service in SEND. By managing the day to day operations in the home and taking ownership of Ofsted requirements you enable our young people to get their childhood back and create pathways to become well rounded adults – an incredibly rewarding role to have. You will actively be involved with new referrals and be safe in the knowledge that you will be providing a home in the UKs leading provider of specialist education and care. We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the care sector. With us, you’ll get to make a genuine difference to the lives of our young people – plus you’ll get: * Salary: Base salary of 6-7 bed - £51,331 - £63,553 * Bonuses: Bonus of 10% of salary reviewed annually, £2,500 on call bonus (approx. 10 weekends per year) and Attendance allowance £1,400 * You also receive a long-term incentive plan – a bonus of 30% of salary accrued each year and paid as a future lump sum * Training: A full 4-week induction on our Care Academy * Holiday: You’ll work hard at WG, so you’ll be rewarded with 7 weeks’ holiday * Progression: If career development is your thing, most of our regional managers have been promoted from within our group * Flexible benefits package: meaning you can increase/decrease your holiday allowance, pension and life insurance – check out our benefits ___ * Wellbeing: a host of wellbeing tools and advice including employee assistance * Private Health Insurance and Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts * Meals provided while you’re at work * Beautiful working environments with the very best facilities – check out our homes ___ * A recommend a friend scheme that offers a £1,000 bonus every time Here at Witherslack Group, we celebrate everyone’s differences as that’s what makes us the best at what we do. Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. We’ll give you the chance to build an exciting career in a fast-growing organisation, where you’re free to achieve your potential. Here’s what we need from you; * Experience managing an Ofsted rated Good or Outstanding children’s home * A committed and enthusiastic leader with a passion to make a difference * Level 5 Diploma qualification in Leadership and Management for Residential Childcare (England) * A full UK driving licence which you’ve held for at least 12 months At Witherslack Group, inclusion is part of who we are. We’re committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we’ll be there every step of the way. By building a diverse and inclusive team, we’re better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click ___ To view our ex-offenders policy please click ___. Children’s Support Worker / Residential Support Worker / Care Worker / Career in Care / Working with Children / SEMH

About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks • Making outbound sales calls using leads generated through our digital marketing team, • Making outbound strategy dials for business development across multiple markets, verticals and sectors, • Developing sales opportunities in partnership with your field sales colleagues, • Meeting/exceeding dynamic KPI’s set within the contact centre Service Delivery • Demonstrate an understanding of what service delivery excellence is for your role, • Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance, • Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk • Awareness of your operational and regulation risks which may impact on your role, • Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Knowledge and Skills (what you know and what you can do) • Confident and effective communicator, • Knowledge of all Microsoft office applications, • Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) • Experience of outbound lead generation/telesales, • Experience of working in a customer-centric position either face to face or over the phone, • Have worked in a commercially driven environment Personal qualities (the way you think and act) • The ability to work successfully in a fast-paced, target-driven environment, • Highly motivated, • A curious mind, interested in our customers, our markets and our business, • Eager to learn and build a career in a dynamic sales organisation, • Driven by the desire to succeed, • Able to show initiative When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards!

Talent Manager and People Advisor - Fazenda Group Benefits of being a Talent Manager at Fazenda • Enhanced Maternity and Paternity leave, • Support centre bonus scheme, • Employee Assistance Programme (EAP)., • 50% off when dining in our restaurants, • An annual voucher to dine with us for free to celebrate your work anniversary This is a field-based role requiring a minimum of 1 day per week at Head Office (Huddersfield) and 2-3 days per week supporting sites across the business. What you'll be doing: You'll take ownership of recruitment for business-critical roles, support restaurant teams with team member hiring, and lead recruitment activity for new site openings including planning, recruitment days and talent attraction strategies. What we're looking for: • Proven ability to manage high-volume recruitment in a fast-paced, operational environment Strong communication and stakeholder skills, with the confidence to work closely with Operations * Flexibility to travel and support sites across the business • Commitment to delivering a high-quality candidate experience from attraction through to onboarding At Fazenda, we are proud to offer an authentic Churrasco Experience, from the Pampas of Southern Brazil to the UK. Offering continuous table-side service of the finest grilled meats, our mission is to elevate rodizio dining to unparalleled heights. We have restaurants in London, Leeds, Liverpool, Manchester, Edinburgh and Birmingham, with a central support office in Huddersfield.

A well-established and forward looking Chartered Accountancy firm in Halifax is seeking an ambitious Senior Manager. This is a standout opportunity offering a clear and supported pathway to Director level within 2–3 years.\n\n The Role;\n \n The successful candidate will take ownership of a varied client portfolio, ensuring exceptional service delivery while building strong, long-term relationships. They will play a key role in leading and developing a high-performing team, driving business growth, and contributing to the firm’s development strategy.\n\n Key Responsibilities;\n\nClient Portfolio Management: Oversee a diverse portfolio, maintaining high standards of service and client satisfaction.\nLeadership & Team Development: Mentor and develop a team of professionals, fostering a culture of excellence and continuous improvement.\nBusiness Growth: Identify and capitalise on opportunities within existing accounts while supporting new client acquisition.\nStrategic Collaboration: Work closely with Directors and Partners to shape and execute regional growth strategies.\nChange Management: Lead initiatives to improve operational efficiency, enhance client experience, and strengthen regional presence.Candidate Profile\n\nQualifications: ACA/ACCA qualified (or equivalent) with strong post-qualification experience in practice.\nExperience: Demonstrated success managing client portfolios and delivering across accounts and advisory (audit experience is beneficial but not essential).\nCommercial Awareness: Ability to identify growth opportunities and contribute to business development.\nLeadership Skills: Strong communication and interpersonal abilities, with a track record of inspiring teams and building client relationships.\nAmbition: Driven to progress to Director level and play a key role in regional leadership.What’s on Offer\n\nClear progression pathway to Director, with structured mentoring and leadership development\nSupportive and collaborative working environment that values innovation and personal growth\nCompetitive salary with performance-related bonuses\n25 days’ annual leave plus bank holidays\nWorkplace pension\nPrivate healthcare\nEmployee benefits scheme with discounts from hundreds of retailers\nLife assurance\nAccess to an Employee Assistance Programme (EAP)\nFlexible working arrangements to support evolving leadership responsibilitiesIf you are looking to take the next step in your career with a clear route to leadership, this role offers both challenge and opportunity in equal measure.\n \n If you are interested in this Senior Manager opportunity or would like any further information, please do not hesitate to contact Richard Warwick at IPS Finance. \n \n IPS Finance has 45 years experience in the Yorkshire accountancy recruitment market. We have built our business on long term relationships with both individuals and clients in all sectors, bringing real benefits to all concerned. Please visit the IPS Finance website to view the latest accountancy / finance and practice opportunities

Pay: £21.00 per hour\n\nJob Description:\n\n360 OPERATOR REQUIRED - Halifax, Calerdale\n\nRate for the 360 OPERATOR: £21p/h, 9.5 hours paid\n\nRole: 360 Operator required to operate 3 machines ranging from 1 Tonne - 13 Tonne where you will be working on groundworks and drainage.\n\nRequirements for the 360 OPERATOR:\n\n * Blue CPCS (Nvg Lvl 2)\n\n * Medical\n\n * Full PPE\n\n * Minimum of 2 years experience as a 360 Operator and within construction\n\n * Good time keeping and willingness to work\n\nWhat we offer to the :\n\n * Ability to work through CIS / Self-employed\n\n * Weekly payments\n\n * Assistance in regards to progression within Construction\n\n * Ongoing work for the right candidate\n\nFor more information and to work on this project please contact the account manager of this specific job via the contact details provided and apply within.\n\nPlease call (phone number removed) to apply

Impact Food Group (IFG) is one of England’s fastest-growing school food providers, serving around one million students every day across more than 1,500 schools. We are dedicated to delivering high-quality, nutritious meals that support student wellbeing and enjoyment. Our brands include Innovate, Cucina, Chapter One (Independent Schools), Hutchison, and Dolce, reflecting our breadth of experience and reach across the school catering sector. The role… Job Title: Chef Manager School Location: ##teamdescription##, ##teamcity##, ##teampostcode## Working Days: Monday to Friday Shifts & Working hours: 7am-3pm (37.5 hours per week) Working Weeks: 42 weeks per year (term time, inset days and 3 additional weeks) Pay Details: £28,000 Annum What will I be doing? As a Chef Manager, you’ll take full responsibility for running a high-volume kitchen, serving fresh, seasonal meals to hundreds of students every day. This is a hands-on, leadership role where you’ll manage your team, maintain high standards, and ensure smooth, efficient service. Your responsibilities will include: • Leading, motivating, and developing your catering team, • Preparing and serving fresh, seasonal meals at high volume, • Planning menus, managing stock, and controlling budgets, • Ensuring all food hygiene, safety, and compliance standards are met, • Building strong relationships with onsite clients and stakeholders, • Previous experience managing a kitchen, ideally in schools or high-volume catering environments, • Proven ability to cook fresh, seasonal food at high volumes, • Strong people management and team leadership skills, • Experience managing kitchen operations, stock, and compliance, • Excellent organisational and communication skills, • Daytime hours, no evenings or weekends, • All school holidays off, • Ongoing training, development, and career progression opportunities, • Access to free qualifications, • Staff discount scheme across 850+ retailers Please note: An interview, trade test and kitchen visit will be required as part of the recruitment process. IFG are committed to the safeguarding of children, and our employees share this commitment. Successful candidates are required to undergo an enhanced DBS disclosure and children’s barred list check, which IFG will pay for. We are a committed equal opportunities employer - if you require any assistance for the interview process, please detail within your application. All information is kept confidential and in compliance with GDPR requirements.

Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with ...

Job title Marketing Campaign Manager Function Marketing Location Ripponden Hybrid (at least 3 days per week in office) Reports to Circuit Marketing and Brand Director Responsible for staff None About our business Circuit is part of the JLA Group and is the leading provider of laundry rooms to the UK and Irelands Universities and private student accommodation. We also have a large presence in the rental, leisure, and key worker accommodations, with over 25 years of business. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial ...

Job title Customer Care Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 6FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, youll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through lifes challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. Were dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To lead and develop the Customer Care team, ensuring the effective resolution of customer cases while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support •Provide day to day leadership and support to the Customer Care team, ensuring high standards of customer service are consistently met. •Create a positive and inclusive team environment that promotes accountability, engagement and confidence. •Support team wellbeing and morale, addressing concerns promptly and appropriately. •Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development •Deliver regular coaching and feedback to support individual and team performance. •Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required. •Complete regular performance reviews and support goal setting and development planning. •Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems. •Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting •Take ownership of the teams quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications. •Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes. •Track quality trends and common issues, using insight to improve individual performance and overall service standards. •Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback. •Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution •Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards. •Support the team with customer queries and act as an escalation point for more complex or sensitive issues. •Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration •Contribute ideas to improve team processes, quality, and customer experience. •Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts. •Encourage team members to share feedback and improvement ideas. Governance and Compliance •Ensure the team follows internal policies, procedures and regulatory requirements at all times. •Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required. •Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Strong knowledge of customer service Strong communication skills able to influence and build relationships cross functionally Skilled in leading teams to deliver against KPIs Competence in reporting, governance and performance tracking - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) Experience (what you have done) Experience managing a team in a customer service environment. Demonstrated track record of improving customer outcomes Evidence in coaching and developing individuals to achieve high performance Experience handling complex and escalated customer issues with fairness and accountability Experience working cross functionally to resolve issues and drive improvement Proven delivery of service improvement initiatives with measurable business impact Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) Customer focused with strong advocacy for fair and timely outcomes. Commercially aware able to balance customer needs with business impact. Collaborative, with the ability to build trust and influence at all levels. Resilient and calm under pressure, able to manage high volumes and complexity. Analytical and problem solving mindset, with a continuous improvement approach. Demonstrate integrity, accountability and respect in line with customer values. Inspirational leadership style that creates a highly engaged team culture Qualifications Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training

Domus are working with a highly reputable provider of Learning Disability support, looking for a Registered Manager for a Residential service in Bradford, West Yorkshire. You will be providing support for Adults with Learning Disabilities in a CQC regulated service. We’re looking for someone with proven leadership skills and hands-on experience within the Learning Disability care and support sector, who is looking to lead their own Residential home! Ideally, we need an established Registered Manager but would certainly consider a highly experienced Deputy looking to step up! You must also be willing to complete a Level 5 in Health and Social Care. The provider is a highly reputable local group who provide care and support for vulnerable adults with a wide range of care and support needs in South and West Yorkshire. Their person-centred approach extends to their staff team, earning them a Paltinum Award for Investors in People. This is a fantastic opportunity to join an Outstanding service and develop your management career. Key Responsibilities of a Registered Manager: Lead and direct the teams in person centered planning and support, ensuring that tailored support plans are completed, reviewed, and continuously developed to meet individual needs, wishes and outcomes. Ensure teams actively support and promote the health and well-being of people we support and that current issues or changes in health, behavioral, emotional, psychological, or mental health needs are reported to the relevant professionals and support sought if necessary. Lead and direct teams to facilitate and empower independence of people we support. Take an active role in the development and growth of the Organisation, supporting the business development objectives and Key Performance Indicators (KPIs) in line with the Organisational strategic aims and objectives. Maintaining a good local market knowledge around Huddersfield, West Yorkshire to ensure that opportunities for the people supported are maximised and that the Organisation is aware of external changes that will affect the service(s) market position. Be responsible for quality management and auditing of service delivery, maintaining accurate internal and external quality assurance records and completing any required improvement actions. Key Requirements a Registered Manager must have: Must hold an NVQ Level 5 or be willing to work towards this. Experience of working in an Autism, Learning Disabilities, Mental Health sector environment as a Service Manager, Home Care Manager, Registered Care Home Manager, Learning Disabilities Manager, Residential Home Manager. The desire and ability to ensure that each person we support receives the care and support that is appropriate to their assessed individual needs. An understanding of CQC assessment criteria, especially regarding regulation around supporting people living with Learning Disabilities. Experience in managing and developing a staff team. A good understanding of risk management and health and safety management. Be self-motivated, organised, flexible and caring. Benefits: 5% performance bonus annually Salary increases with longevity A person-centred approach to both staff and the people supported Access to free employee assistance scheme Free enrolment onto simply health plan (after 3 years employment) 30 days annual leave. Mon to Friday Outstanding support network around the manager and from senior management If you are interested in the above position please apply, or for more information contact Matthew Taylor at Domus Recruitment. As part of our continual pursuit of quality candidates we appreciate and reward candidate recommendations from you if we successfully secure them a position. We will reward you with £300 if you recommend a new candidate to us who is not already registered and we secure them a role for a minimum of 1 month

Job title Business Development Executive Function Sales Location Manchester or Ripponden Reports to Responsible for staff N/A About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview Our Business Development Executives are absolutely vital to our success. As a rapidly growing business both in size and turnover, we're looking for new people to join our sales team and help us grow even further, acting as a Trusted Partner to JLAs customers. You'll be joining a highly successful sales team where you will be valued and rewarded for the contribution you make. Key tasks Making outbound sales calls using leads generated through our digital marketing team Making outbound strategy dials for business development across multiple markets, verticals and sectors Developing sales opportunities in partnership with your field sales colleagues Meeting/exceeding dynamic KPIs set within the contact centre Service Delivery Demonstrate an understanding of what service delivery excellence is for your role Ensuring you set a culture of excellent customer service ensuring the basics are right every time and lead a team where service is central to good performance Work collaboratively with teams in Operations to ensure that sales and service SLAs are delivered Managing Risk Awareness of your operational and regulation risks which may impact on your role Responsibility for reporting to your line manager any risk which may impact the business Managing Health & Safety Ensuring you deliver your role within the Compliance framework set. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Confident and effective communicator Knowledge of all Microsoft office applications Possess a strong understanding of our products, our competition in the industry and positioning Experience (what you have done) Experience of outbound lead generation/telesales Experience of working in a customer-centric position either face to face or over the phone Have worked in a commercially driven environment Personal qualities (the way you think and act) The ability to work successfully in a fast-paced, target-driven environment Highly motivated A curious mind, interested in our customers, our markets and our business Eager to learn and build a career in a dynamic sales organisation Driven by the desire to succeed Able to show initiative TPBN1_UKTJ

Job title Consumables Team Leader Function Internal Sales Location Ripponden / Manchester Reports to Consumables Commercial Manager Responsible for staff TBC About our business JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services are crucial in supporting customers with their Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning. The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counseling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview We are seeking a dynamic and driven Sales Player-Manager to lead by example in a hybrid role that combines direct sales responsibilities with leadership and management of a high-performing sales team. You will be responsible for achieving your individual sales targets while also coaching, developing, and motivating your team to exceed their goals. Key tasks Sales Delivery Inspiring sales agents to deliver excellent levels of individual/team performance and customer satisfaction. Ensuring digital leads are converted within agreed SLAs Organise and tracking of all potential leads maintaining MIS. Resolution and removal of blockers to support target achievement. Generate and share information on individual and team performance. Provide quality customer service, role modelling values in all interactions with clients. Achieve and monitor the progress of KPIs on a daily / weekly/ monthly basis Senior stakeholder engagement across the wider business 121 coaching on sales relevant areas to improve performance Personally manage and grow a portfolio of key accounts. Actively prospect, pitch, and close new business opportunities. Maintain a robust pipeline of qualified opportunities. Report on individual sales performance and forecast accurately. Manage our digital portal and subscription customers People Management Daily coaching and development of team members. Manage any employee relations issues in line with the policies set out by the business. Coach and develop the team to ensure they perform at a high level, ensuring colleagues maintain appropriate knowledge of the business products. Identify address any training and development needs and ensure teams have a personal development plan. Hold team briefing sessions / workshops to update the team on best practice. Ensure calls, emails, web leads and all data traffic are answered within agreed timescales and in an appropriate manner. Own individual and team call observation feedback to manage and improve sales quality Completion of regular performance reviews and support goal setting Provide guidance and answers to staff Organise engagement activities TPBN1_UKTJ

Job title Invoice Query coordinator Department Credit Control (Finance, Central Operations) Location Ripponden Reports to Customer Care and Resolutions Manager Responsible for staff n/a Working hours 37.5 Hrs Role overview We are looking for an individual who is a problem solver and fixer to help support the credit control team to collect cash and reduce aged debtors whilst delivering exceptional customer service. You will have a good general understanding of the structure of the JLA organisation and will have the confidence and tenacity to explain contracts and charges to customers and challenge internal failings. Your role is to handle invoice queries and see them through to resolution, ensuring there is no doubt over what does and does not need to be paid. This will mean creating and managing a network of people across the business to support you in concluding on the query in question. We are looking for a professional and enthusiastic individual, customer service and/or query management experience is a bonus. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! The company offers a unique, all-inclusive package called Total Care, this rental model allows customers to make a single monthly payment, to receive brand new equipment, and have maintenance costs taken care of. Key tasks Handling complex and non-standard customer queries in a polite and professional manner Escalating complaints and liaising with the wider business to resolve Managing a query system that gives visibility of route cause and action taken Surface any commonalities in queries and work with the Team Leader/Manager to solution a fix Ensuring a smooth hand back to the credit controller to support cash collection Support cash, aged debt and customer service KPIs across the team Take full ownership of customer queries to minimise internal customer transfers and support one and done. Managing the Credit Control inbox and IQ inbox as the central point for queries Collating and managing high value query reports for your workflow. Support team admin to prevent queries from developing Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills You will have the ability to provide outstanding levels of customer service You will be skilled in creating a network of internal contacts to support the resolution of customer queries You will show great initiative and be eager to learn You will be methodical and have great organisational skills You will have the ability to communicate clearly and articulately, both verbally and in writing. You will have great problem solving skills. You will have empathy and patience, with the ability to quickly build rapport with our customers You will focus on taking ownership and creating a fantastic customer experience You will have a willingness to develop and be adaptable to customer demands You will have excellent Time Management skills You will have high levels of emotional intelligence Good level of computer literacy including Microsoft Proficiency of using Office and Smartphone Apps Excellent writing skills with the ability to use clear, concise language specific for the purpose and audience Experience Demonstrated ability to provide outstanding customer service and /or query resolution Demonstrated evidence of applying soft-skills such as empathy to resolving customer queries Demonstrated experience of taking ownership of customer queries Previous experience of working in a credit control environment Previous experience working in an internal complaints team TPBN1_UKTJ

Job title Customer Resolutions Team Leader Function Customer Service Management Location Ripponden Office/Hybrid Reports to Customer Care and Resolutions Manager Responsible for staff Currently 5FTE About our business JLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning. The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers. When you join the JLA family, you'll also gain access to an extensive benefits package. We care about our people and take your well-being seriously, which is why we offer a range of supportive tools for health and wellbeing, financial guidance, and legal advice. Our Employee Assistance Programme, 24/7 Wellness and Lifestyle App plus a dedicated team of Mental Health First Aiders are there to support you through life's challenges. We also offer up to 8 counselling sessions, which can be in-person or remote, providing you with the support and flexibility to suit your own personal needs. You can reach any fitness goals with our free onsite gym at head office along with a range of other gym membership discounts available. To offer financial support, we not only provide life assurance coverage, company sick pay, and a company pension scheme, we offer a range of added benefits such as free office parking, eye care vouchers, a cycle-to-work scheme, and exclusive discounts through our staff benefits hub. We really pride ourselves in offering a healthy work-life balance and believe it is important to have time away to recharge which is why we provide 25 days of annual leave plus bank holidays, flexible working options, and enhanced family leave policies. We are a company that appreciates you and invests in your success and even have a Colleague Recognition Scheme to celebrate your achievements. We're dedicated to your growth, offering support in career development and training. We value your referrals, and through our Refer a Friend scheme, you can earn up to £1,000 in bonus rewards! Role overview To lead and develop the Customer Resolutions team, ensuring the effective resolution of customer complaints while driving improvements in customer outcomes, protecting growth opportunities and enhancing customer experience. This role is central to building a high performing, empowered team that delivers fair, consistent and timely resolutions while influencing the wider business to prevent recurrence and strengthen customer trust. Key tasks Team Leadership and Support -Provide day to day leadership and support to the Customer Resolutions team, ensuring high standards of customer service are consistently met. -Create a positive and inclusive team environment that promotes accountability, engagement and confidence. -Support team wellbeing and morale, addressing concerns promptly and appropriately. -Lead by example, modelling expected behaviours, quality standards and customer focused decision making. Coaching, Performance and Development -Deliver regular coaching and feedback to support individual and team performance. -Monitor performance against agreed KPIs and quality measures, taking action where additional support or improvement is required. -Complete regular performance reviews and support goal setting and development planning. -Identify training needs and ensure team members maintain appropriate knowledge of products, processes and systems. -Lead team briefings and short workshops to share updates, learning and best practice. Quality Assurance and Performance Reporting -Take ownership of the teams quality assurance process, ensuring consistent monitoring of calls, emails, live chats and other customer communications. -Carry out regular quality reviews, providing clear, constructive feedback and coaching based on QA outcomes. -Track quality trends and common issues, using insight to improve individual performance and overall service standards. -Produce regular KPI and performance reports covering service levels, quality outcomes, volumes and customer feedback. -Highlight risks, underperformance or emerging trends to the Customer Care and Resolutions Manager, supporting actions to address them. Service Delivery and Customer Query Resolution -Ensure all customer contacts are responded to within agreed timescales and in line with service and quality standards. -Support the team with customer complaints and act as an escalation point for more complex or sensitive issues. -Identify recurring customer issues and feedback insights to support service and process improvements. Continuous Improvement and Collaboration -Contribute ideas to improve team processes, quality, and customer experience. -Work with colleagues across teams (e.g. Operations, Care, Customer Success, Sales) to resolve issues and reduce repeat customer contacts. -Encourage team members to share feedback and improvement ideas. Governance and Compliance -Ensure the team follows internal policies, procedures and regulatory requirements at all times. -Support the management of attendance, conduct and performance issues in line with company policies, with guidance where required. -Escalate risks, complaints or compliance concerns promptly and accurately. Criteria Essential (attributes required for candidate to be considered) Desirable (attributes can be trained or developed) Knowledge and Skills (what you know and what you can do) Strong knowledge of customer service Strong knowledge of complaints handling Strong communication skills able to influence and build relationships cross functionally Skilled in leading teams to deliver against KPIs Competence in reporting, governance and performance tracking - Knowledge of service delivery and operations in a field-based environment - Familiarity with case management or CRM systems (e.g. Dynamics, Salesforce, Zendesk) - Understanding of financial /commercial levels (credits/compensation/retention impact) -Experience handling regulated complaints (FCA) Experience (what you have done) Experience managing a team in a customer service/complaints environment. Demonstrated track record of improving customer outcomes Evidence in coaching and developing individuals to achieve high performance Experience handling complex and escalated customer issues with fairness and accountability Experience working cross functionally to resolve issues and drive improvement Proven delivery of service improvement initiatives with measurable business impact Exposure to managing teams in hybrid environments Personal qualities (the way you think and act) Customer focused with strong advocacy for fair and timely outcomes. Commercially aware able to balance customer needs with business impact. Collaborative, with the ability to build trust and influence at all levels. Resilient and calm under pressure, able to manage high volumes and complexity. Analytical and problem solving mindset, with a continuous improvement approach. Demonstrate integrity, accountability and respect in line with customer values. Inspirational leadership style that creates a highly engaged team culture Qualifications Evidence of relevant professional development or training in leadership or customer service Industry relevant compliance or regulatory training TPBN1_UKTJ

At Oxalis Logistics, we dont just move goodswe move industries forward. Trusted by some of the largest blue-chip companies in the world, we deliver safe, seamless, and innovative solutions across the UK and Europe. With over 2,700 colleagues and 1,900+ vehicles across 90+ locations, our people are the driving force behind our success. Were proud to foster a culture built on Care, Ownership, Adaptability, Respect, and Striving for Excellencevalues that guide everything we do. Total Reward Package: At Oxalis, people power our progress. We offer competitive reward and benefits packages, and a supportive environment where your contributions are recognised and valued. Some of the benefits we offer: Salary: £42,000 Life Insurance (2 x Salary) Pension (4% EE / 6% ER) 33 days holiday rising to 38 days with service (including Bank Holidays) Gym discounts Employee Assistance Programme Annual Salary reviews Career development opportunities Cycle to work BP Fule Card Role Summary: Reporting to the Operations Resource Manager, each Regional Resource Manager will be responsible for ensuring that the correct level of driver and vehicle resources are in place at all terminals in their region and providing the planning team with a diary of these from which to plan each day. Key Responsibilities: The job holder is responsible for; Maintaining short, medium and long term awareness of the resource requirements in your region and ensuring that resource levels are in place to meet client demands. Maintaining accurate records of resource allocation Providing regular updates to the Head of Department on resource management performance. Assisting in development and implementation of strategies to improve resource utilisation. Liaising with the appropriate planners on a daily basis in order to flex resources up and down in order to maximise efficiency whilst maintaining the highest levels of customer service. Authorising all drivers holiday and other absence requests Working 4 weeks in advance, ensure that any driver resource shortfalls are covered in the first instance through local overtime, then through cross-contracting, then through booking agency resource and subcontractors. Where necessary, engaging with clients in order to provide updates on upcoming resource provision Developing strong working relationships with planners and drivers in order to maximise the benefit of those relationships Acting as duty manager on a rota basis with full responsibility for managing operational issues that occur during this time. This includes dealing with incidents on a desktop basis where possible, and resolving resource shortfalls. Hours of work: Monday to Friday (37.5 hours per week) with one hours unpaid lunch break per day. Normal office hours are Monday to Friday 9.00 - 17.30. Duty Manager responsibilities on a rota basis will include a mix of early and late shifts between the hours of 7.30am and 8pm on weekdays and weekends between the hours of 9am and 5.30pm. When working late shifts that require office presence until 8pm, you will also be expected to be available between the hours of 8pm and 10pm on an on-call basis. Where a weekend is worked, an equal amount of time off in lieu will be awarded. Requirements Essential Strong analytical and problem-solving skills Have excellent communication and interpersonal skills Have strong organisational skills and the ability to multi-task Ability to communicate effectively across teams and levels Demonstrated ability to work independently and collaboratively Desirable Have experience in resource management or relevant planning Have experience of engaging with drivers on a regular basis Experience in logistics, transport, or industrial sectors Strong stakeholder engagement and influencing skills At Oxalis, your growth fuels our progress. With meaningful development opportunities and a culture that values contribution, this is your chance to make a lasting impact in the logistics industry. TPBN1_UKTJ

Position: Funeral Branch Manager Location: Highfield Funeral Directors, Huddersfield Job Type: Full time, 38.33 Hours per week Salary: £34,342.15 per annum Lead with care. Lead with standards. Lead with purpose. We are looking for a compassionate, capable and commercially aware individual to join our team as Funeral Branch Manager in Huddersfield Internally, this role carries the contractual title of Senior Funeral Director , reflecting its seniority and responsibility within our funerals business. This is a leadership role for someone who combines empathy with operational strength. You'll guide families through some of the most important moments of their lives while leading your team to deliver consistently high standards, regulatory excellence and sustainable branch performance. Why This Role Matters Every branch is built on trust, trust from families, colleagues and the wider community. As Funeral Branch Manager, you are the standard-setter. Around 70% of your time will be spent delivering and overseeing funeral services. The remaining time will focus on leading people, maintaining operational control, managing compliance and ensuring the branch performs both commercially and professionally. You will be responsible for: Leading and developing your team Maintaining high service and care standards Ensuring regulatory compliance and audit readiness Supporting at-need performance and funeral plan conversations Building a strong, visible local presence Your Impact Lead and Support Funeral Services Deliver complex funeral arrangements with professionalism and empathy Guide families clearly through options and next steps Run pre-funeral briefings and oversee service delivery Observe arrangements and funerals to uphold care standards Manage and Develop the Team Lead recruitment, onboarding and ongoing 1:1 performance conversations Manage rotas, holiday and sickness cover Ensure regulatory training and compliance standards are met Embed accountability, professionalism and ownership Support succession planning and development Drive Operational Excellence Oversee branch standards and high-quality care of the deceased Maintain accurate records and legal documentation Ensure inspection readiness and regulatory compliance Monitor costs including overtime and hire cars Identify service improvements and implement change Build Local Presence Lead local marketing activity Develop relationships with care homes, celebrants and community groups Represent the branch at memorials and events Promote services in a supportive, consultative way What We're Looking For We welcome applications from candidates with: Experience leading and developing teams in service-led environments A strong track record of maintaining standards and compliance Confidence operating within regulated or policy-driven environments Commercial awareness and comfort working with targets and cost control Strong organisational and documentation skills Calm decision-making in emotionally sensitive situations A full UK driving licence Flexibility to work evenings, weekends and on-call Funeral sector experience is desirable but not essential. We are open to candidates from other regulated, service-focused industries where high standards, community engagement and people leadership are central. What We Offer Comprehensive induction and structured development Opportunity to complete professional qualifications via our apprenticeship programme Bonus potential Life assurance cover Employee Assistance Programme 30-33 days holiday (including Bank Holidays) Contributory pension scheme If you are ready to lead with empathy, set clear standards and build a branch that families trust, we would love to hear from you. TPBN1_UKTJ

NonTuition Financial Assistance Schemes. Oversee the endtoend administration of nontuition financial assistance schemes, including workstudy grants, overseas exchange grants (outgoing and incoming), shortterm programme grants, and experiential learning grants. Support budget planning, utilisation mo

This is a key leadership role within the home, supporting the Home Manager and senior team to deliver high-quality, person-centred care and to lead, motivate and develop care colleagues. Support the Home Manager in meeting statutory, regulatory and organisational requirements, including record-keepi

Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager.

You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes. At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position.

As a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.You'll assist with daily living, providing support and companionship and sharing great moments and memories too.It's a chance to bring your dedi

As Commercial Manager, you’ll take responsibility for leading the commercial function across a portfolio of transmission projects, working closely with operational and delivery teams to maximise performance, reduce risk and drive project profitability. Commercial Manager or Senior QS-level role.

Reporting to the General Manager and Sales Managers, you will play a key role in driving new business development and nurturing existing client accounts. Assistant Sales and Marketing Manager – Japanese Speaking. We placed a fantastic candidate with them last year, and thanks to continued growth,

At Legacy Horizon, we believe people are at the heart of every great brand.Our team helps clients connect with their customers face-to-face through engaging events and direct interaction.As we expand across London, we’re looking for someone energetic, friendly, and eager to learn to join us as an

Due to our continued growth, we now have an exciting opportunity for a part-time Cleaner to join our business working in Buckingham.No experience is required as we will invest in your training and development, while giving access to education for your future progression.Uniform, equipment and produc

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We're looking for a reliable and proactive.Working under the direct supervision of the Cleaning Supervisor, you'll also liaise with site management to ensure consistently high standards are maintained across the building.On site at a development in Harrow (HA0) - 15 hours per week - working Saturd

Do you have the skills to fill this role Read the complete details below, and make your application today.Permanent contract available after successful probation.Applicants must have the right to work in the UK (no sponsorship available).Must be a driver with access to your own car.This role is open

Project Manager Major Leisure & Residential Projects (Consultancy) Location: Perth (Scotland) A leading construction consultancy is seeking an experienced Project Manager to join their on site team, delivering a high-profile major leisure and residential development in the Highlands. Requirement

Reablement Care Assistant – We are recruiting across East Hertfordshire .Bishops Stortford – Havers, Birchanger, Hockerill, Thorley].Guaranteed hours available for the right candidates – giving you the security of regular work.We believe great work deserves great pay!.Reablement care is about

Female Care Assistant-DRIVER WITH OWN CAR We have clients in- *Rochdale *Castleton *Littleborough *Heywood *Middleton *Milnrow Pay Rate: 14.IMPORTANT: Unfortunately, Routes are unable to offer a job to anyone who does not have the right to work in the UK or needs employer support.Female Requiremen

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Healthcare cash plan & Employee Assistance Programme (for you + 5 family members). Healthcare cash plan & Employee Assistance Programme (for you + 5 family members).

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Collaborate with the Project Manager and other stakeholders to establish realistic project milestones and deadlines.

Healthcare cash plan & Employee Assistance Programme (for you + 5 family members). Healthcare cash plan & Employee Assistance Programme (for you + 5 family members).

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