Trabajos office manager en LeicesterCrear alertas

We are hiring into a key job role for a leading accountancy firm, offering a rare opportunity to join in a Manager position, with genuine support to help you develop to a future Partner or Director role if you want within a mixed Accounts and Audit job.\n\nThis position is made more rare, considering the changes in this market over recent years, with many independent firms being consolidated into national brands, but this firm want to maintain their independence and can therefore offer the tangible opportunity to be a future Equity Partner / Director. They are equally happy to consider people who would prefer to stay in the management grade.\n\nThis firm enjoy a strong flow of work, with regular referrals, so this is a new position in response to that workload and with one eye on the transition of the firm's leadership group.\n\nThe team pretty much always work at home on a Friday, but the staff spend most of their time in the office, Monday to Thursday. With a flexible hours policy, you can work extra hours and bank those, with many people often building up the hours, so they can have a Friday afternoon off / early finish for the weekend.\n\nThe audit element is circa 20% to 25%, with the rest of the work client management, general practice work, accounts, tax, advisory, client and staff management etc.\n\nOVERVIEW\n\nAvailable at Manager grade, the firm can also consider people ranging from Assistant Manager to Senior Manager in a role which involves accountancy, audit and varied general practice work as detailed below.The precise level of responsibility and salary will be dictated by your experience and qualification level and the role can also be tweaked to suit.\n\nYou will work closely with other Managers in the firm, but have your own career route, personalised to your skills and ambitions.\n\nIn terms of salary, they will be looking to pay competitively and reward the successful person with ongoing progression, real work-life balance and potential equity in the medium term. They offer flexible working, but the role is mostly office based.\n\nMain duties:\n\nAudit management from planning to completion\nReviewing accounts for Sole traders, Partnerships and Limited companies and associated tax comps and CT600’s\nSubmitting company accounts to Companies House and CT600’s to HMRC\nReviewing bookkeeping and VAT returns\nMaintaining firms WIP spreadsheet\nMaintaining firms Staff planner in conjunction with WIP spreadsheet mentioned above\nContributing to Planning meetings with Directors and managersOther duties could include:\n\nPreparing company accounts and corporation tax returns & Sole trader accounts with tax adjusted trading profit computations from original records and accounting software’s\nReviewing Corporate accounts and related tax computations and returns\nIndependent examinations for Charities Accounts\nSolicitors Regulation Authority (SRA) audits\nTraining and mentoring junior members of staff

Service Manager (Engineering) £50,000 - £60,000 + 33 Days Holiday + Flexible Hours + 5% PensionLeicester Are you a Service Manager from an Engineering background looking to make your mark within an established, rapidly expanding company, with plenty of autonomy and flexibility to implement your ideas and oversee the service function within the UK? Are you looking for a career offering a wealth of responsibilities, with new challenges every day and the opportunity to help the business expand on an international level? In this brand-new role you will be managing a small team of Engineers across the UK, planning their jobs, handling issues, and monitoring service KPIs. You will have a leading say in budgeting, training, and resource allocation, making this a fundamental role in the future growth of the business. Founded 15 years ago, this company have grown exponentially over recent years and are looking to grow globally this year. They repair, service and maintain a range of equipment across the UK and overseas within Rail, Healthcare, Schools, and Data Centres for example. This role would suit a Service Manager from any engineering background looking to play a large part in the future success of a recognised company, with lots of scope to truly mould the role into their own. The Role: • Managing a team of Engineers across the UK and giving technical advice, • Scheduling, training, budgeting, and monitoring service KPIs, • Handling projects and growing the team through developing business, • Primarily office based with some travel to sites when needed, • Service / Operations Manager or similar Service, Controller, Coordinator, Support, Manufacturing, Technical, Manufacturer, Supervisor, Electrical, Mechanical, Engineering, Engineer, Manager, Leicester, Peterborough, Corby If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Bennett & Game are proud to be working in partnership with a well-established, multi-disciplinary surveying consultancy who are seeking a Building Surveyor / Project Manager to join their growing team in their Leicester office.\n\nThis is an excellent opportunity for either a Building Surveyor or a Project Manager from a consultancy or education background to join a forward-thinking business that operates heavily within the education sector, particularly supporting academy trusts nationwide.\n\nThe consultancy delivers a wide range of projects including refurbishment and new-build schemes across schools and educational estates, alongside work on sports facilities, residential buildings, and commercial properties. They also provide key services such as estate strategy planning, energy consultancy, and funding support.\n\nThe successful candidate will take ownership of projects from inception through to completion, working closely with clients to deliver practical and strategic solutions. The company places a strong emphasis on collaboration, culture, and professional development, offering a supportive and flexible working environment.\n\nBuilding Surveyor / Project Manager Salary & Benefits\n\n* Salary: £35k - £50k (DOE)\n* Car allowance\n* Holiday entitlement: 25 days + bank holidays + 3 additional Christmas closure days\n* Discretionary bonus scheme\n* Pension scheme\n* Phone allowance\n* Early finish on Fridays\n* APC support for those working towards chartership (if applicable)\n* Hybrid working model to support work-life balance\n\nBuilding Surveyor / Project Manager Job Overview\n\n* Delivering project management, contract administration, and estate strategy services for education sector clients\n* Managing refurbishment and new-build projects across the Midlands region\n* Working closely with academy trusts on estate planning and development strategies\n* Supporting clients with funding applications and sustainability initiatives\n* Attending site visits and working from the Leicester office as required\n\nBuilding Surveyor / Project Manager Job Requirements\n\n* Degree in Building Surveying, Project Management, or a related discipline\n* Experience within a consultancy environment or working on education sector projects\n* Strong understanding of construction, project delivery, and contract administration\n* Ability to manage projects from inception to completion\n* Full UK driving licence (essential due to travel requirements)\n\nBennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.\n\nBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.\n\nWe are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

A large FM and Maintenance contractor who runs the contract for the DWP to maintain their offices and buildings has an exciting opportunity.For a Project Manager to join the team covering the Midlands. This is a temporary role for 3-6 months, initially to be reviewed thereafter.The role will require passing security vetting, so a clean criminal record is essential.The roleThis will be home-based with daily site visits to a variety of office locations in the Mids area, from Watford to Mansfield, where you will be responsible for many fit out and refurbishment projects across the network of buildings. As a Project Manager, you play an important part in delivering projects in a safe and risk-free environment.This includes management of safety, CDM, issues, risks, and project change requests to ensure successful and on-time project delivery.You will be responsible for:1. Meeting with senior management and clients to track delivery timelines and costs.2. Developing detailed project plans to guide clients, staff members and project teams and revising based on changing needs and requirements.3. Identifying and assigning project tasks based on the skill sets, experience, and strengths of staff members and supply chain.4. Monitoring project performance to ensure timely delivery.5. Compiling and submitting project status reports to clients, management, and other stakeholders.6. Working effectively with relevant stakeholders for efficient project implementation.7. Developing excellent leadership, customer relations and communication skills to liaise effectively with all project stakeholders.About youYou will be an experienced construction/Maintenance Project Manager with experience of working within a refurbishment and fit-out construction background. Experience in managing fit-out refurbishment schemes is essential and, ideally, a background in joinery.* Joinery Trade background* IOSH / Nebosh and SMSTS/ SSSTS* CDM knowledgeThis role is open to PAYE or Umbrella PAYE options - NO CIS.What to do now?If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Geotechnical Project Engineer\nLocation: Leicester\nSalary: £35,000 - £40,000\n\nThis is an excellent opportunity to for a contractor based geotechnical engineer to move away from regular site work, into an office based geotechnical project manager position\nYou will have the opportunity to face clients, perform occasional site visits, and manage a wide range of projects, giving you a great balance of work.\n\nGeotechnical Project Engineer package:\n* Competitive salary £35,000 - 40,000\n* Generous pension scheme\n* Fantastic working conditions \n* Flexible benefits\n* Close support from seniors\n* Full training\n* Wide range of projects\n* Team mentoring\n* Project Management\n* Leicester office\n\nTo be considered, you need to have a strong background of geology (including a geology related degree), an understanding of contractor based project managing and a full UK driving licence.\nIf you are a geotechnical engineer located near Leicester, who is currently looking to step into that office role, get in touch now!\n\nInterested in this or other geo roles? Please do not hesitate to contact Joel Bullen on (url removed). We have many more vacancies available on our website. This is a permanent role.\nPenguin Recruitment is operating as a Recruitment Agency in respect to this position

Role Overview Our client is a leading licensed supplier of socks, nightwear, and underwear to major UK supermarkets and high-street retailers. They're seeking an experienced Account Manager to drive growth across their retail portfolio, which includes UK supermarkets and high-street retailers. Based in Leicester - ideally 4 days a week in their office Salary: up to 40K based on experience Key Responsibilities 1. Account Management & Relationship Building • Manage day-to-day relationships with key wholesale clients (retailers, distributors, e-commerce partners), • Act as the main point of contact for all account-related matters, • Conduct regular meetings (in-person/virtual) to review performance and opportunities, • Build long-term partnerships to secure repeat business 2. Sales & Revenue Growth • Meet or exceed seasonal and annual sales targets, • Identify new business opportunities within existing accounts, • Pitch new licensed collections and product ranges, • Negotiate pricing, margins, and commercial terms 3. Product & Range Planning • Work closely with design and buying teams to align ranges with customer needs, • Present seasonal collections and secure orders, • Use sales data and trends to inform product development 4. Licensing & Brand Compliance • Ensure all products meet licensor guidelines and approval processes, • Liaise with licensors and internal licensing teams when required, • Maintain brand integrity across all accounts 5. Order & Production Coordination • Oversee order placement, tracking, and fulfilment, • Coordinate with production, logistics, and merchandising teams, • Manage timelines to ensure on-time delivery 6. Market & Trend Analysis • Monitor competitor activity and retail trends, • Provide insights on consumer demand and licensing opportunities, • Proven experience in a senior commercial or sales leadership role within apparel, hosiery, or underwear., • Strong track record of working with major UK supermarkets and high-street retailers.

Area Sales Executive roles Nationwide! We are recruiting Area Sales Executives and Managers for our renowned logistics client. These roles are available nationwide and require travel, so a valid driving license is essential. Interview Process • Telephone and Video Interview: Initial interview with one of the Flourish team., • Face-to-Face Interview: One-stage interview Compensation • Basic Salary: £28k-£38k (DOE), • Uncapped Commission: Double basic, with realistic £75k OTE, • Car Allowance or Company Car: £4500 Your Role As part of the Network Sales Team, your main goal is to achieve individual sales targets for volume and revenue, aligning with the business strategy. You'll generate your own leads and develop a pipeline to convert into new clients within a defined area. Key Responsibilities • Prospecting: Build and develop a personal pipeline to meet monthly, quarterly, and annual targets., • KPI Achievement: Meet all set KPIs and productivity targets., • CRM Management: Record and manage sales activities through the CRM system., • Client Onboarding: Ensure timely onboarding of new clients to meet go-live dates., • Customer Service: Ensure new clients understand customer service processes and have the necessary tools and contacts., • Performance Monitoring: Monitor new clients' performance to ensure they meet profile expectations within 4 weeks of go-live., • Client Handover: Prepare new clients for handover within 6 weeks of trading., • Issue Resolution: Resolve escalations and account queries., • Collaboration: Work with local operations teams to promote new client awareness and ensure service levels are met. Required Knowledge and Experience • Communication Skills: Excellent verbal and written communication skills., • IT Proficiency: Good knowledge of Microsoft Office., • Self-Motivation: Passion for exceeding targets., • Teamwork: Ability to work independently and as part of a team., • Sales Experience: Not required but beneficial. Experience will unlock the opportunity to apply for an Area Sales Manager role with a basic salary of up to £40k., • Driving License: Must have a valid driving license. People Skills • Organised and Proactive: Energetic and driven to succeed., • Problem-Solving: Creative skills in negotiation and conflict resolution., • Relationship Building: Ability to forge strong relationships with internal stakeholders., • Customer Focused: Competent negotiation skills and ability to adapt to different styles and behaviours. What's on Offer • People Development: Strong onboarding and development programs to set you up for success., • Team Culture: A supportive and collaborative team culture that values social interactions and teamwork., • Merit-Based Progression: All progression is based on merit and performance, driven by the individual with support from managers. It really is what you make it., • Growth Opportunities: For those without experience, the opportunity to grow into the Area Sales Manager role within 12-18 months based on performance., • Performance Coaching: Access to coaching for mental health, CBT, nutrition, sleep, and habit tracking to improve performance and keep you at your best. Benefits • Free digital GP service for all colleagues and their families., • Access a portion of your earned income before payday., • Free basic Will and discounted partner mirror Will for all colleagues., • Cycle to Work scheme., • Employee Assistance Programme with free counselling., • Company-funded Life Assurance., • Flexible working hours., • Great career progression., • Up to 26 days holiday + bank holidays., • Voluntary flexible benefits at discounted corporate rates. Additional Qualities • Passion for Sales: A strong desire to smash targets and excel in sales., • Confident Calling Ability: Comfortable and confident making calls to potential clients., • Resilient: Able to handle rejection and keep pushing forward., • Driven and Motivated: Self-driven with a strong motivation to succeed., • Remote Work: Able to work confidently and effectively in a remote setting. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives. Hit apply our reach out to one of our talent team to progress your application and journey with us.

Want to be part of a business with some of the leading drinks brands in its portfolio? Looking to put your stamp on something while taking real steps forward in your career? Homebased role – Midlands based. Office travel to the northern office when needed. We’re currently partnered with a branded drinks business that has an ambitious 3–5 year growth plan. With current turnover sitting between £30–40M and a target of £100M, they’re already growing at 30% year on year, and showing no signs of slowing down. With a strong portfolio of brands in this space, they’re well positioned to unlock growth from multiple channels. As part of their next phase, they’re looking to hire a National Account Manager within their Wholesale team. You’ll take ownership of key Wholesale/Buying Group customers across a number of leading brands, reporting directly into a Senior National Account Manager who provides strong support and guidance as and when needed. The real opportunity here is progression, as the business grows, so will the team. This role has clear scope to evolve quickly into something bigger for someone looking to step up and make an impact. Culturally, this is where the business really stands out. Staff retention is excellent, and long tenure is something they’re genuinely proud of. What You’ll Be Doing • Full P&L responsibility Buying Groups & Wholesale customers, • Identifying and staying ahead of emerging market and consumer trends, • Influencing core range decisions and NPD development, • Building strong, long-term customer partnerships, • Driving sustainable, profitable growth across your account base Who You Are • Proven experience working across Retail, Wholesale, Convenience or Buying Group customers, • Strong commercial acumen and numerical proficiency, • Skilled negotiator focused on building long-term partnerships, • Proactive and independent worker in fast-paced environments, • Team player ready to collaborate and engage in hands-on tasks, • Excellent communicator with a straightforward and friendly approach

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Group Surveying Manager job | UK-wide | £70-80k + bonus, hybrid working & private medical Your new companyYou’ll be joining a leading, nationally recognised housebuilding organisation known for delivering high-quality homes and setting industry standards in safety, innovation, and customer satisfaction. The company is committed to continuous improvement and invests heavily in its people, technology, and modern systems. With a strong culture of inclusivity and professional development, it provides an environment where motivated and talented individuals can carve out long-term, rewarding careers. A hybrid working approach is embedded across the business, supporting flexibility, collaboration, and high performance. Your new role As the Group Surveying Manager, you will take a key role within the central commercial function, supporting multiple divisional teams across the country. Reporting into senior leadership, you will drive cost-saving initiatives, lead cross-divisional cost analysis, and ensure consistent compliance with group-wide systems, policies, and procedures. Your responsibilities will include attending valuation meetings across divisions, reviewing budgets and commercial processes, and identifying opportunities to enhance efficiency. You will provide expert training and support in the use of commercial systems while also playing a crucial part in testing new commercial and financial software before implementation. The role will also see you reviewing and updating Sub-Contractor Trade Specifications to ensure adherence to industry standards. Regular travel to divisional offices and construction sites will form part of the role. What you'll need to succeed To excel in this role, you will bring: Proven experience in the proficient use of COINS and commercial systems within a housebuilding or similar environment (essential). Strong numerical skills with excellent attention to detail and the ability to analyse, interpret, and confidently present cost data to senior stakeholders. Clear, credible communication skills and the confidence to influence and present information at a senior level. A methodical, organised approach with the ability to manage your own workload in a fast-paced environment. Strong interpersonal skills, with the ability to build effective working relationships across multiple teams. Good working knowledge of Microsoft Office, including Excel, Word, PowerPoint, and Outlook. A valid CSCS card. A full, clean driving licence, with the flexibility to travel nationwide when required. What you'll get in return In return, you’ll receive a comprehensive and competitive package, including: • Salary circa £70,000 - £80,000, • Performance-related bonus scheme, • Private medical cover, • Annual medical health assessment, • 26 days’ holiday, rising with length of service, • A range of flexible benefits, • Enhanced family-friendly policies What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4773380

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: * Wealth & Future: Competitive pension and performance-based bonus schemes * Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. * Health: Access premium care through our private medical insurance. * Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Project manager, RICS, APC, MCIOB, Leicester Your new company You will work for a specialist consultancy focused on the education sector, dedicated to shaping the learning environments of the future. Their team consists of building surveyors, architects, engineers, and health and safety professionals, offering comprehensive support across all aspects of estate and energy management. They have been operating for over 10 years, and dominate the education market. Your new role You will work as a Project Manager based in the Leicester office. You will manage the projects from inception to completion, working with a portfolio in the education sector. You will manage the contractors, subcontractors and other consultants, to ensure the projects run to agreed budgets and agreed timelines. What you'll need to succeed You will have experience as a project manager, ideally in a consultancy role, where you have managed pre and post contract work. You will ideally be MRICS or MCIOB, or keen to work towards a chartered qualification. What you'll get in return You will receive a competitive basic salary, along with the below benefits: • Car allowance., • Bonus scheme., • Hybrid working., • Pension scheme., • Early finish Fridays., • Additional Christmas holiday shutdown., • APC support where required. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4764281

Electrical Project Manager/ Electrical Qualifying Supervisor: £48,000 + Car/Allowance Your new company You will be joining a well-established and growing electrical contractor operating across the Midlands and surrounding regions. The business delivers high-quality electrical installation and services across a range of commercial projects, including new build and refurbishment works.With a strong reputation for compliance, quality, and client service, the company offers a stable workload, supportive leadership, and a long-term approach to growth and employee development. Your new role This is a 50/50 split position combining the responsibilities of an Electrical Project Manager and an Electrical Qualifying Supervisor (QS).On the project management side, you will be responsible for managing commercial electrical projects from handover through to completion, overseeing programmes, labour, materials, budgets, and client relationships. You will ensure works are delivered safely, on time, and to the required specification, while maintaining excellent standards on site. Alongside this, you will act as the business’s Qualifying Supervisor, taking ownership of electrical compliance, inspection and testing, certification, and adherence to BS 7671 and relevant industry standards. You will provide technical leadership to site teams and support ongoing quality assurance across the business. This role suits someone who is equally comfortable managing projects and holding technical responsibility. What you'll need to succeed NVQ Level 3 in Electrical Installation (or equivalent)AM2 qualification Proven experience working on commercial electrical projects Background as an Electrical Project Manager, Senior Electrician, or Supervisor Strong knowledge of BS 7671 (IET Wiring Regulations) Experience acting as a Qualifying Supervisor or readiness to step into a QS role Understanding of NICEIC requirements and compliance processes Ability to manage multiple projects and priorities Strong communication and leadership skills Full UK driving licence Desirable: Existing NICEIC QS status SMSTS or SSSTS Experience combining site and office-based responsibilities What you'll get in return Salary up to £48,000, depending on experienceCompany car or car allowance Pension scheme 25 days holiday plus bank holidays Ongoing training and professional development Clear long-term progression within a growing contractor Exposure to varied and technically interesting commercial projects What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4786077

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Operations Manager (Financial Support) About this Role Our customers are at the heart of everything we do. So we’re looking for someone to join us as an Operations Manager to engage, motivate, and inspire their Delivery Leads to deliver great customer experiences across our Financial Support department. As the Delivery Manager for Financial Support, you’ll have the opportunity to lead a team of Operations Delivery Leads. You’ll be responsible for enabling your leaders to deliver results against department-wide KPIs, ensuring that the entire operation's performance is maintained, whilst providing high-level support to your Delivery Leads on the strategic capability and leadership culture of their respective areas. Your Delivery Leads should gain insight into departmental trends and systemic performance gaps, and you’ll empower them to act on these, driving structural and cultural improvements across Financial Support. So if you have a passion to lead and develop a senior team of Delivery Leads, whilst placing long-term customer strategy and operational excellence at the heart of everything you do, this Operations Manager role could be the opportunity you’ve been looking for . What you’ll do * Strategic Change: Work as a key partner with senior stakeholders to define the change agenda, ensuring the department is structurally ready to deliver and sustain upcoming strategic initiatives. * Senior Leadership: Lead, engage, and motivate a team of Operations Delivery Leads, fostering a culture of accountability and high performance. * Coaching: Support your Delivery Leads with coaching and professional development, focusing on strategic thinking and large-scale people management. * Operational Governance: Create an environment where performance is managed holistically, ensuring regulatory compliance and internal policies are embedded at every level. * Strategic KPI Delivery: Effectively manage your leadership team to deliver against departmental targets, ensuring that service levels and customer outcomes remain stable during growth or change. * Culture & Conduct: Support your team with the management of senior-level capability and the overall conduct/morale of the wider Financial Support operation. * Trend Analysis & Insight: Empower your Delivery Leads to move beyond daily metrics, using departmental insight to identify long-term trends in customer behaviour or operational friction. * Innovation & Progression: Identify macro-level improvements that will transform the department's efficiency, whilst empowering your Delivery Leads to drive a continuous improvement mindset in their own teams. What we're look for * Leadership of Leaders: Proven experience in managing other People Leaders or Delivery Leads within a large-scale operation. * Strategic Coaching: Ability to coach at a senior level to improve leadership performance and strategic output. * Operational Strategy: Experience in delivering performance against complex, multi-layered operational and financial metrics. * Strategic Resilience: Ability to lead through ambiguity and drive large-scale change during periods of high volume or volatility. * Advanced Judgement: Demonstrate expert-level decision-making, balancing commercial requirements with fair customer outcomes. * Engagement & Reward: Ability to build a culture of recognition that resonates across a large, diverse department. Desirable skills and experience: * Experience of leading a multi-layered Operations department. * Extensive experience within Financial Difficulties, Collections & Recoveries. * Proven track record of delivering large-scale operational transformation or system migrations. We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Knights is a listed, UK based legal and professional services business, operating over 30 locations nationwide. For more than a decade, we have done things differently. In 2012, we established our platform as one of the first law firms to translon from a traditional partnership model to a corporate structure. We work with a diverse range of clients, including global brands, FTSE 100 companies, private businesses, and individuals, to deliver professional services with speed, accessibility, and clear communication. We are now looking for someone to join our growing Records Operations team. As a Records Coordinator at Knights, you will pay a pivotal role in working with clients to establish that we hold their documents and follow the process of verifying our client entitlement for retrieval of requested information and support our clients through the retrieval process. You’ll work closely with our clients and the wider Records Operations team, contributing to the delivery of high-quality services and supporting our business goals. Reporting to the Records Operations Manager you will be responsible for effective verbal and written communication with our clients by telephone and email regarding clients’ requests to retrieve Wills, Deeds and other documents we hold in storage. You’ll bring effective communication skills, accuracy, attention to detail as well as having a problem-solving attitude and effective time management skills and a commitment to continuous improvement. As Knights continues to grow and evolve, this role will adapt to meet changing operational needs. This is an opportunity to be part of a developing Records Operation function in a fast‑paced business where autonomy, clarity and care are valued. Key Responsibilities: • Service delivery - Manage core processes and tasks, ensuring accuracy, consistency and professionalism, • Planning & Organisation – Manage workload, priorities and deadlines effectively., • Confidentiality & Compliance – Handle sensitive information with care, ensuring compliance with relevant standards., • Digital document retrieval – Identify documents from our Case Management System to request and extract from storage., • Digitisation of documents – Prepare, scan and index documents., • Data Entry – Prepare and input document details into our Case Management System - to enable future location and extraction., • Maintaining records – Create and update our Records Case Management System to keep data secure and accurate., • Communication - Paying full attention to the caller for information of a sensitive nature and striving to exceed client or colleague expectations, • Digital data Review – Navigate and search our Case Management System to locate requested documents. What you will bring to the role: • Organisation – Strong planning and coordination skills., • Knowledge & Experience – An understanding of records management systems, particularly within the Private Client area, is desirable but not essential., • Communication – Confident and professional written and verbal communication., • Proactive & Innovation – Solutions-focused mindset with a drive to improve., • Attention to detail – High level of accuracy and consistency., • Team Ethos – Collaborative and respectful approach., • Adaptability – Ability to remain calm and flexible under pressure., • Systems Confidence – Proficiency in Microsoft Office. We offer a unique environment; you will be part of a one team culture that promotes direct responsibility with an expectation to always deliver the best service possible for clients within a collegiate, team based environment. Most excitingly of all, you have the opportunity to help change the way we all think about and deliver the future of legal and professional services in a friendly, caring business, with little (if any) hierarchy. Our culture of positivity and transparency, provides a great platform for the right people to take their careers to the next level If you would like to make a positive difference to your career get in touch with our Recruitment Manager, Michael Appleby for a highly confidential and informative discussion about why Knights is different. Michael can be contacted on 07805 819860 or by email at

Company Description Mynt is an independent creative agency specialising in brand strategy, campaigns, and customer experience design. For 25 years, we’ve partnered with global brands including Nike, LOWA, Auto Trader, Polartec, La Sportiva and Adidas to deliver work that connects commercially and creatively. We’re a hands-on, fast-moving team based in Leicester, with a focus on doing things properly - not just quickly. Role Description We’re looking for a Freelance Project Manager to join us on a 4-month contract. This is a 4 days in the office / 1 day from home role, working closely with our Lead Project Manager, and PM & creative teams. The focus of this role is simple: Keep projects moving, clients informed, and standards high. You’ll be responsible for: • Owning day-to-day delivery across key client projects, • Keeping clients proactively updated (not waiting to be chased), • Briefing work clearly into the studio and aligning internal teams, • Managing timelines, budgets, and priorities across multiple projects, • Spotting risks early and resolving issues before they escalate, • Helping bring structure and consistency to how projects are run What we’re looking for: • Strong experience in managing creative or campaign-led projects within an agency, • Clear, confident communicator - both with clients and internal teams, • Highly organised with strong attention to detail, • Comfortable managing multiple projects in a fast-paced environment, • Commercial awareness - understands budgets, scope, and how to manage both, • Proactive mindset - someone who takes ownership rather than waits for direction, • Ability to manage and push back on scope creep where needed

Our client is a fast-growing, creative manufacturer specialising in bespoke permanent POS retail displays, eye-catching window installations, and immersive pop-up spaces. Their work brings brands to life in-store, andthey're proud to partner with clients who expect both innovation and excellence. They are now looking for a talented, client-focused Project/Account Manager to join their team and play a key role in delivering outstanding retail experiences. The Role This is a full-time, on-site position based in Leicester. If you have experience in a similar role—ideally within the POS or retail display industry—and enjoy balancing client relationships with hands-on project coordination, this could be a great fit. You’ll be at the heart of operations, managing multiple projects from brief through to delivery, ensuring everything runs smoothly while keeping clients informed and confident every step of the way. What You’ll Be Doing You’ll build strong relationships with clients by delivering exceptional service, clear communication, and a sharp eye for detail in a fast-paced environment. Your day-to-day will include: • Managing incoming client briefs and translating them into clear, actionable plans for internal teams, • Coordinating multiple projects across estimating, development, manufacturing, and dispatch stages, • Keeping clients regularly updated on progress and timelines, • Collaborating closely with internal departments to ensure seamless delivery What We’re Looking For We’re looking for someone who is organised, proactive, and confident working with both clients and internal teams. You’ll ideally have: • Strong interpersonal and relationship-building skills, • Excellent time management and the ability to prioritise multiple projects, • A high level of attention to detail and accuracy, • Confident written and verbal communication skills, • Solid IT skills, including MS Office and Excel, • A full, clean driving licence, • A methodical approach with strong reporting and record-keeping abilities You’ll be joining a supportive, growing team where your contribution is valued, your ideas are heard, and no two days are the same. If you enjoy working in a dynamic environment and take pride in delivering exceptional work, we’d love to hear from you.

Shift: Sunday 6.30am to 3.30pm, Monday to Wednesday 9am to 6.30pm (36 hours per week) Salary: £30,073 per annum Location: Radar Road, Leicester The role: As a Customer Service Manager within our International department, you’ll lead, motivate, and inspire a team of passionate Advisors to deliver best-in-class service. Working collaboratively with the wider Operations team, you’ll drive excellence, create a culture of success, and make a real impact on our customers worldwide. With a growing customer base of over 1.5 million internationally, there's never been a better time to become part of the International team. What you’ll take on: • Motivating & Coaching: Support your team daily, ensuring they achieve best-in-class standards through encouragement and expert guidance., • Developing Talent: Set clear objectives, provide meaningful feedback, and run engaging 1-2-1s to help your team grow., • Driving Performance: Manage attendance and performance challenges with a proactive approach, using HR procedures where needed., • Customer Focused: Regularly review customer interactions, low-scoring surveys, and unresolved cases, taking swift action to improve outcomes., • Drive Recruitment: Support the recruitment process to ensure the right talent is brought into the team., • Lead by Example: Stay hands-on by assisting with customer calls when needed, staying in touch with the day-to-day operations., • Ensure Performance: Provide support to the Duty Desk as required, ensuring SLA and Lost Calls remain within target., • Collaborative Leadership: Work closely with peers and Senior Managers to ensure smooth handovers and clear priorities., • Maintain Service Excellence: Partner with your Assistant Operations Manager to monitor staffing levels and service targets, ensuring they consistently meet expectations., • HR Collaboration: Alongside HR, you’ll lead investigations and disciplinary hearings as needed, ensuring fair and consistent processes. What you'll bring: • Experience in a similar Customer Service Management role, • Contact Centre experience is preferred, • Strong ability to recognise and deliver best-in-class service with the customer at the centre of decisions, • Inspire and motivate teams through leading by example, • Positive, can-do mindset with a focus on collaborative goals, • Expertise in Power BI for data-driven, targeted decision-making, • Naturally flexible, committed, and comfortable with embracing change, • Strong planning, organising, and prioritising skills to manage workloads dynamically, • Proficient in data interpretation and using insights to drive improvements, • Occasional travel to our Manchester contact centre hub. Please note, travel to Manchester and other sites may be required for this role. What’s Next: Press the apply button now to start your application. Once you have applied for the job, we will initially consider your skills and experience based on your CV and application. If you match our criteria we will be in touch regarding the next steps. All successful applicants will be subject to criminal & credit checks in line with our Reference Policy. In order to apply for this position you must not have had an unsuccessful application for a similar role in 6 months. In accordance with Home Office guidance successful candidates will be required to evidence their right to work in the UK before commencement of employment. This role is not one we would typically consider for sponsorship under the Skilled Worker route due to, for example, the relevant Home Office requirements on skills level, not being met. Candidates are therefore encouraged to consider their own right to work options without Next sponsorship. Next is proud to be a Disability Confident Employer (Level 2). We’re committed to building an inclusive, inspiring workplace where everyone feels respected, valued, and a true sense of belonging. Our aim is to support every individual to reach their full potential, whoever they are. If you have any questions about our commitment to diversity and inclusion, please feel free to contact our friendly recruitment team on .

Regional Senior Reward Manager UK&I Reporting to: Global Reward Director Location: In region, requirement to be in the Leicester office 2-3 days per week with less frequent travel to London. Welcome to Hays! Hays is a market leader in specialist recruitment and workforce solutions worldwide. With over 50 years’ experience across 29 different countries within 21 different industries. But joining Hays isn’t just about being part of a global business leader; here your ambition, collaboration and performance will be celebrated. Hays offers clear progression pathways, continue your recruitment career with us at Hays! Role Purpose: Support the effective implementation of the Hays’ global reward strategy across the region, ensuring globally anchored, performance-orientated, affordable, competitive, consistent and simple compensation and benefit practices. Implement global frameworks grounded in the Willis Towers Watson (WTW) Global Grading System (GGS) and informed by WTW remuneration, benefits, and market practice survey data. Key Responsibilities: • Deliver the regional reward strategy, ensuring alignment to global principles and standards across both sales and enabling functions. This involves translating global directives into regionally appropriate practices, maintaining consistency whilst addressing local needs, and supporting performance-driven reward structures that reflect the company’s culture and objectives., • Lead the design of sales compensation schemes, applying global guidelines to create frameworks that drive motivation, retention, and achievement. Take responsibility for implementing global principles, ensuring that compensation plans are competitive, compliant, and accessible, whilst also providing guidance on adjustments required by local market conditions., • Localise global pay structures by utilising Willis Towers Watson (WTW) survey data and adhering to statutory requirements. Adapt these frameworks to fit regional nuances, benchmarking against local market rates, and making necessary modifications to ensure fairness and compliance. Collaborate with key stakeholders to ensure that pay structures remain relevant and effective., • Support the delivery of global annual processes within the region, including base pay reviews, the administration of short- and long-term incentive programmes, and the renewal and enhancement of employee benefits schemes. Provide insight and guidance to ensure that these processes are conducted efficiently, transparently, and in line with both global and regional policies., • Advise the People & Culture team and business leaders on compensation-related matters such as new hire offers, employee promotions, and organisational restructures. Offer in-depth expertise to ensure decisions are made in accordance with reward policies, market benchmarks, and statutory requirements, contributing to the attraction and retention of talent., • Oversee the provision of regional employee benefits and manage vendor relationships, ensuring that offerings remain competitive, cost-effective, and compliant. Conduct regular reviews of benefits provision, negotiate with providers, and handle queries or issues that arise, maintaining a high standard of service for employees., • Ensure that all reward practices and policies comply with local legislation and regulatory requirements. Conduct periodic audits, keep abreast of legislative changes, and proactively advise the business on necessary updates to maintain compliance and mitigate risk., • Manage, develop, and mentor the regional reward team, fostering a collaborative and high-performing environment. Provide coaching and guidance to enhance team capabilities, support professional development, and build succession plans. Encourage knowledge sharing and continuous improvement to ensure the team delivers exceptional results. Experience: • A deep understanding of sales compensation ideally in the recruitment industry., • Experience of leading a small regional reward team., • Strong regional reward knowledge and labour market insight., • Ability to manage stakeholders across multiple countries and/ or multiple levels of seniority., • Expertise in compensation, benefits, and reward governance., • Strong understanding of WTW, or similar, job evaluation and survey methodologies. Skills and Competencies • Able to effectively manage and influence stakeholders at all levels., • Analytical Agility - financial modelling and data interpretation skills to forecast the impact of complex incentive designs., • Ability to act as a trusted advisor, navigating sensitive and high-profile situations with complete discretion and confidentiality, • Commercially astute and able to align reward design with business performance and company culture, • Pragmatic: able to deliver guidance in a fast paced, complex environment, • Communicates clearly and openly to win support and challenge the business., • Highly organised, can work under pressure and to deadlines, • Demonstrates behaviours that support and reflect the Hays valued behaviours, • Collaborative with a good appreciation of both global and local needs, • Good attention to detail, • Ability to spot issues and identify solutions independently before they become a blocker, • Resilient At Hays, we share a passion for creating a culture of opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career.

Pricing Manager (Analytics) London, Leicester or Bexhill | £60,000 to £75,000 plus bonus and benefits This role sits at the intersection of pricing strategy and implementation, giving you real ownership over portfolio performance and risk selection. You will play a key role in shaping which customer segments the business targets, protects or moves away from, using data driven insight to influence pricing direction. The Company They are a large, digitally led UK insurer with a strong reputation for analytics and pricing capability. Data and analytics sit at the core of decision making, with continued investment in people, tooling and innovation. The business has seen sustained growth and offers a mature, well established analytics environment. The Role • Own portfolio risk and performance across defined pricing segments, using loss ratio and profitability analysis., • Act as a gatekeeper for pricing segments, recommending when cohorts should be adjusted, constrained or redesigned., • Translate analytical insight into clear pricing and portfolio recommendations., • Lead cross functional projects across pricing, data science and underwriting., • Ensure strong governance and fair customer outcomes. Your Skills and Experience • Strong commercial experience in pricing, underwriting analytics or portfolio management., • Proven ability to assess portfolio performance and risk at a segment level., • Confident influencing pricing and risk decisions through data., • Hands on experience with Python or SQL. What They Offer • Salary of £60,000 to £75,000., • Annual bonus, car allowance and comprehensive benefits package., • Hybrid working with one day per week in the office., • Clear progression within a highly regarded analytics function. How to Apply Apply via Harnham to learn more about this opportunity.

Health & Social Care Assessor - Leicester and surrounding areas Remote-based with travel / Competitive Salary + Bonus / Full and Part Time Opportunities Are you an experienced Health & Social Care professional looking to make a difference in the sector? Or are you an experienced assessor seeking a role where you can focus entirely on supporting learners without the pressure of sourcing them yourself? At t2 group, we are proud to have been rated 'Good' by Ofsted in our recent inspection (September 2024). Join a team committed to delivering high-quality learning and development for the Health & Social Care sector. Why join us? ·Home-based role with travel ·Competitive salary + bonus opportunity ·Full training and support for unqualified candidates ·No learner sourcing required – we provide all learners for you ·No sign-up documentation required to complete – focus on coaching and assessing Who we’re looking for At t2 group, we refer to our Health & Social Care Assessors as Personal Development Managers, reflecting their vital role in guiding learners through the entire learning journey—providing expert teaching, coaching, and development support to help them succeed. We have opportunities for both Qualified and Trainee Health & Social Care Personal Development Managers (Assessors): Salary: Level 5 - £30,000 basic + bonus opportunity OTE to £42,000 Salary: Level 3 - £27,000 basic + bonus opportunity OTE to £39,000 If you are a trainee, through our Training Academy, we will support you to become a qualified Health & Social Care Personal Development Manager. If you have at least 2 years of sector experience and want to develop your career, this could be your next step. The role As a Personal Development Manager, your focus will be on supporting, mentoring, and assessing learners working towards their Health & Social Care qualifications Levels 2-5 (depending on your occupational competence). You will have a clear set of KPI’s and will manage your own diary to ensure you achieve these. Key responsibilities: ·Build strong relationships with learners and employers through monthly reviews, ensuring ongoing commitment and engagement with the programme ·Deliver high-quality, interactive teaching and coaching sessions that align with the apprenticeship curriculum, fostering the development of key knowledge, skills, and behaviours while meeting Ofsted and Awarding Organisation standards ·Assess and review learner evidence promptly, ensuring timely progress tracking and support towards qualification completion ·Conduct workplace observations to assess practical competency and reinforce learning ·Provide tailored support to help learners achieve their maths and English Functional Skills ·Prepare and guide learners for End Point Assessment (EPA), equipping them with the skills and knowledge needed to pass successfully ·Promote and safeguard learner well-being, ensuring a safe and supportive learning environment while adhering to safeguarding policies ·Identify and report any safeguarding concerns relating to learners, staff, adults at risk or children Benefits of working with t2 group • Home based role with travel (mileage paid), • Laptop and mobile phone provided, • 25 days annual leave + bank holidays (increasing with length of service), • Christmas & New Year shutdown period, • Pension scheme, • Specsavers scheme, • Access to 1000's of student discounts inc. Unidays, Student Beans and TOTUM, • £500 employee referral bonus scheme, • Enhanced sick pay & maternity reward vouchers, • Employee well-being and assistance programme, • Access to EV company car scheme, • Life assurance cover, • Your Birthday off ·Minimum of 2 years' hands-on experience in the adult or elderly Health & Social Care sector, including expertise in Dementia and Learning Disabilities, at a Senior Carer level or above ·Health & Social Care qualification at Level 3 or above ·Ideally Previous experience in work-based learning or education settings, with an Assessor qualification (CAVA, TAQA, A1, or equivalent) ·Ideally hold a Level 3 or higher teaching qualification (desirable but not essential) ·Strong English and maths skills, preferably GCSE grade C or above (or equivalent) ·Proven ability to work in high-pressure environments, meeting targets and deadlines effectively ·Highly organised and self-motivated, with excellent time management, planning, and organisational skills ·Exceptional communication skills, with the ability to build and maintain strong relationships with learners, employers, and key stakeholders ·Proficient in IT, with the ability to navigate internal systems and confidently use Microsoft Office applications Additional Requirements ·Must have own transport, broadband connection, and business-use car insurance (all business mileage and expenses are covered by the company) ·Employment is subject to a satisfactory enhanced DBS check & references t2 group is committed to providing a safe environment for all learner’s and employees. To find out more about our commitment to safeguarding please visit the t2 website We’d love to hear from you! Apply today and take the next step in your career with t2 group.

Our client, a well-established law firm based in Leicester, Leicestershire, is seeking an experienced Head of Finance to lead the firm’s finance function.\n\nThis role will oversee the accounts team, ensure full compliance with the Solicitors Accounts Rules, and support the operational and financial management of the practice. The successful candidate will work closely with the firm’s leadership team to maintain robust financial controls and support the smooth running of the business.\n\nKey Responsibilities:\n\n• Oversee the day-to-day running of the finance department within the firm\n• Manage and support a small accounts team consisting of two Legal Cashiers and one additional finance team member\n• Ensure full compliance with the Solicitors Accounts Rules and relevant regulatory requirements\n• Oversee client and office account management, reconciliations, and financial reporting\n• Support budgeting, financial planning, and management reporting for partners\n• Monitor financial controls, processes, and systems to ensure accuracy and compliance\n• Assist with year-end processes and liaise with external accountants where required\n• Support the wider operational management of the firm alongside senior leadership\n• Manage supplier relationships and oversee key supply and service contracts\n• Contribute to the effective financial and operational management of a firm\n• Identify opportunities to improve financial processes and operational efficiency\n• Provide leadership, support, and development to the accounts team\n• Ensure workloads are managed effectively and deadlines are met\n• Promote strong financial discipline and compliance across the firm\n\nRequirements / Skills / Experience:\n\n• Previous experience working within a law firm finance function\n• Strong knowledge and practical application of the Solicitors Accounts Rules\n• Experience managing or supervising finance or accounts staff\n• Strong organisational and financial management skills\n• Excellent attention to detail and ability to maintain strong financial controls\n• Experience in a Head of Finance, Finance Manager, or senior legal accounts role\n• Familiarity with legal accounting systems and practice management software\n\nPackage / Benefits:\n\n• Hybrid working arrangement (3–4 days office based)\n• Competitive salary depending on experience\n• Opportunity to play a key role in the financial and operational management of an established law firm\n\nShould you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.\n\nPlease Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful

Job Title: POS Account Manager \n\nLocation: Leicestershire / Nottingham (Office-Based)\n Salary: £50,000 - £55,000 DOE\n Job Type: Full Time\n\nBenefits\n\nDiscretionary performance bonus\nCar allowance\nCompany phone & laptop\nOpportunity to own and scale a flagship £6M+ account with significant growth potentialAbout the Opportunity\n\nWe are seeking a commercially driven and highly capable POS Account Manager to take ownership of a flagship client account currently generating approximately £6 million in annual revenue, with a clear strategic goal of growing this to £10 million+.\n\nThis is a high-profile, fast-paced role working with a demanding, design-led client in the retail and POS (Point of Sale) environment, where creativity, technical understanding, and commercial awareness must all come together.\n\nYou'll act as the central link between the client and internal teams spanning design, technical development, and manufacturing, ensuring concepts are delivered seamlessly from initial brief through to production.\n\nThe Role\n\nOwn and develop a high-value strategic account with significant growth potential\nBuild strong, trusted client relationships while maintaining a firm commercial focus\nWork closely with design and technical teams to translate creative briefs into manufacturable solutions\nProvide confident, commercially sound advice on feasibility, materials, and production methods\nChallenge client expectations constructively and propose alternative, value-driven solutions\nIdentify and convert new opportunities to drive account growth from £6M to £10M+\nEnsure smooth project delivery across design, development, and manufacturing stages\nOperate as the key escalation point for a fast-moving, high-demand clientAbout You \n\nPOS / retail display / merchandising solutions\nHealth & beauty, cosmetics, or FMCG packaging / branded environments\nDesign-led manufacturing or product development businesses\nTechnical sales or solutions-based account managementKey Skills & Experience\n\nProven experience in a commercial Account Manager or similar client-facing role\nStrong understanding of the end-to-end product lifecycle \nComfortable working with technical teams and interpreting design intent into practical solutions\nConfident discussing feasibility, materials, and production constraints with clients\nStrong commercial acumen with a focus on margin, growth, and opportunity spotting\nExcellent relationship-building skills with high-profile or demanding clients\nAble to balance creativity, problem-solving, and commercial decision-making

Senior Project Manager – Construction\n\nJob Title: Senior Project Manager – Construction\n\nJob reference Number: (phone number removed)\n\nIndustry Sector: Project Manager, Senior Project Manager, Fit-Out Project Manager, Interiors Project Manager, Project Management, Commercial Fit-Out, Office Fit-Out, Joinery, Interiors, Refurbishment, CAT A, CAT B, Main Contractors, Sub-Contractors, Architects, Interior Designers, Consultants, Site Management, Design & Build, Cost Control, Budget Management, Procurement, Health & Safety, Variations, Final Accounts\n\nRemuneration: £55,000 - £65,000 + discretionary bonus\n\nBenefits: Comprehensive benefits package\n\nThe role of Senior Project Manager will involve:\n\n * Head of Project Management position dealing with high quality projects for commercial office spaces\n\n * Have a number of direct report Site Managers being the conduit between site delivery, management and clients\n\n * Manage the health and safety, quality and overall delivery of projects across all company sites\n\n * Working closely with Tier 1 contractors, architects, & specifying consultants\n\n * Attend pre contract and client meetings where required\n\n * Ensure the project is on schedule to be completed within the deadline and budgets\n\n * Contact clients to deal with queries and resolve any issues\n\n * Establish and maintain relationships with contractors and suppliers\n\n * Managing projects ranging in value from £1,000,000 to £6,000,000\n\nThe ideal applicant will be a Senior Project Manager with\n\n * Must have 3+ years Project Management experience within the construction market sector, However would consider a Contracts Manager, Delivery Manager, Installations Manager, etc\n\n * Ideally will be from a fit-out / soft interiors refurbishments / house builder / developer / modular building / furniture market sector\n\n * Resilient individual who has strong leadership skills\n\n * Highly organised with good attention to detail\n\n * Excellent communication skills both written and verbal\n\n * Ideally will have SMSTS / SMSTS\n\n * Full UK driving license\n\n * Ability to work in a fast paced environment with numerous projects on the go\n\nMitchell Maguire is a specialist Construction Recruitment Consultancy, dealing exclusively with Construction Jobs, Construction vacancies and Specification positions within: Project Manager, Senior Project Manager, Fit-Out Project Manager, Interiors Project Manager, Project Management, Commercial Fit-Out, Office Fit-Out, Joinery, Interiors, Refurbishment, CAT A, CAT B, Main Contractors, Sub-Contractors, Architects, Interior Designers, Consultants, Site Management, Design & Build, Cost Control, Budget Management, Procurement, Health & Safety, Variations, Final Accounts

Evolve is working exclusively with a dynamic, niche organisation that has established itself as a market leader in the healthcare e-commerce sector.\n\nRenowned for providing tailored e-commerce and distribution services, our client works closely with Healthcare and Pharmaceutical partners to deliver seamless, high-quality solutions. Their expertise lies in connecting manufacturers with professionals and patients through efficient supply, innovative online platforms, and outstanding customer support.\n\nYou will play a pivotal role in supporting the success of these partnerships. You’ll be involved in driving strategy execution, managing projects, and nurturing strong relationships across the healthcare landscape!\n\nThis is a head office-based opportunity, working from our client’s office in Leicester.\n\nWhat’s on offer?\n\nExcellent Salary & Benefits: A competitive starting salary of up to £30,000 DOE plus bonus, pension and more!\n\nIdeal Requirement for the Graduate Account Manager\n\n * A recent Graduate, preferably within a scientific subject, however other degrees will be considered.\n\n * A full UK driving license.\n\n * Experience of working with customers, ideally within account management or sales.\n\n * A keen passion for Healthcare & E-Commerce.\n\n * Strong interpersonal and presentation skills.\n\nRole Responsibilities for the Graduate Account Manager\n\n * Build and maintain strong relationships with clients, serving as their main point of contact and ensuring their needs are met.\n\n * Identify opportunities for account growth and expansion, collaborating with internal teams to capitalise on market trends and clients’ objectives.\n\n * Coordinate various projects across teams to ensure timely and successful execution, managing resources and priorities effectively.\n\n * Provide transparent and insightful reporting to clients, highlighting performance metrics and actionable insights.\n\nRecruitment Process\n\n2/3 stage interview process.\n\nInterested? Please click apply, or contact Andy Boyd for more details!\n\nEvolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors.\n\nEqual opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristics

Mortgage Operation Supervisor\n\n📍 Leicester / Ipswich / Bradford (multi-site)\n\nAre you an experienced administrator with a passion for leadership and delivering outstanding customer service? We're looking for an Mortgage Operation Supervisor to support the day-to-day running of a busy mortgage and protection administration team.\n\nThis is a fantastic opportunity to step into a leadership role where you'll play a key part in driving performance, developing people, and ensuring a smooth customer journey from application through to completion.\n\nThe Role\n\nYou'll support the Administration Team Manager in leading a team of Case Handlers, ensuring applications progress efficiently while maintaining exceptional service standards.\n\nKey responsibilities include:\n\nManaging and motivating a team to achieve performance targets and SLAs\nSupporting mortgage and protection cases from submission through to completion\nCommunicating effectively with advisers, customers, lenders, solicitors, and other stakeholders\nEnsuring all documentation is accurate, complete, and submitted on time\nMonitoring case progress and keeping stakeholders informed\nDelivering coaching, feedback, and regular 1:1s to develop team members\nMaintaining compliance with regulatory requirements and data protection standards\nContributing to a positive team culture and leading by example\nDeputising for the Administration Team Manager when required\n\nWhat We're Looking For\n\nExperience:\n\nPrevious experience in an administrative leadership or supervisory role\nBackground in financial services (mortgages and/or insurance preferred)\nExperience working with multiple stakeholdersSkills & Attributes:\n\nStrong leadership and team development skills\nExcellent communication and organisational abilities\nHigh attention to detail and a methodical approach\nAbility to prioritise and manage multiple workloads\nCustomer-focused with a proactive, solution-oriented mindset\nResilient, adaptable, and motivated to drive results\nHigh level of integrity and professionalism\n\nWhy Apply?\n\nOpportunity to lead and shape a high-performing team\nVaried and fast-paced role with real impact on customer outcomes\nSupportive environment with opportunities for development\nMulti-site exposure across the business\n\nAdditional Information\n\nTravel between sites is required, including occasional overnight staysOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job title: Account Manager \n Location: Leicestershire / Nottingham (Office-Based)\n Salary: £50,000 - £55,000 DOE\n\nJob type: Full time\n\nBenefits: \n\nDiscretionary Bonus\nCar Allowance\nPhone\nLaptop\nOpportunity to manage and grow a flagship account with significant revenue potentialOur client is looking for a confident and commercially minded Account Manager to take ownership of a high-value, fast-growing key account currently generating £6 million in revenue, with a clear objective to scale this to £10 million.\n\nYou will be the central point of contact for a demanding, fast-paced client, requiring both strategic thinking and strong interpersonal skills. You'll need to be equally comfortable discussing technical feasibility and manufacturing processes.\n\nThe Role\n\nManage and grow a high-value, high-demand client account\nBuild strong, personable relationships while maintaining commercial focus\nAct as the bridge between design, technical development, and manufacturing teams\nConfidently advise clients on feasibility, offering alternative solutions where required\nDrive account growth from £6M to £10M through strategic development and opportunity identification\nWork closely with internal teams to ensure seamless delivery from concept through to productionWhat We're Looking For\n\nProven experience in a commercial or account management role\nStrong understanding of the full product lifecycle: design, technical development, and manufacturing\nConfidence to challenge clients constructively and suggest viable alternatives\nAbility to thrive in a fast-paced, demanding environment\nExcellent communication skills with a natural ability to build relationships\nA balance of professionalism and personality-credible, but approachable

Job Title: Office Administrator\n\nLocation: Meridian Business Park, Leicester (close to Fosse Park)\n\nSalary: £26,500 per annum\n\nJob Type: Permanent, Full Time\n\nWorking Hours: 8.00am - 5.00pm (with a 1-hour unpaid lunch break from 12.30-1.30)\n\nTechnical Surfaces is the UK's largest and leading provider of maintenance and repairs to all types of synthetic sports surfaces, operating nationwide for over 25 years, and with more than 40 years of industry experience. Our active client base exceeds 2750 facilities at sports clubs, leisure centres, schools, colleges and universities, and we provide a comprehensive maintenance service to local authorities, facility management companies, sports governing bodies and industry associates.\n\nThe Role:\n\nWe have an exciting opportunity for an organised office administrator to join the company and support the sales team.\n\nKey tasks include maintaining the Technical Surfaces database with technical information on existing and prospective clients, processing incoming enquiries, and providing interdepartmental administrative support as required. It is essential that the candidate can work in a fast-paced environment as part of a wider team dynamic.\n\nMain Duties & Responsibilities:\n\nMaintain accurate, detailed customer records\nProcess customer enquiries and internal requests\nFacilitate the onboarding of new customers\nProduce comprehensive report documents\nIssue reports and quotations to customers\nUpdate plans using Corel Draw software\nGenerate sales orders\nProvide after-sales support and customer service\nGeneral administration duties to support the Technical team, Scheduling Manager and Managing Director as required\nGeneral telephone duties dealing with incoming / outgoing callsThe Candidate:\n\nThe ideal candidate will:\n\nBe an excellent communicator, both written and verbal\nHave strong attention to detail\nDemonstrate exceptional administration and organisation skills\nBe proficient in the use of Microsoft Office\nBe able to manage their time effectively.Please click the APPLY button and to submit your CV and Cover Letter.\n\nCandidates with experience or relevant job titles of; Administrator, Office Administration Assistant, Office Coordinator, Business Administrator, Office Assistant, Office Coordinator, Construction Administrator, Sales Support Administrator, Sales Support Executive, Sales Support may also be considered for this role

Want a better, more flexible, way of working with a high earning potential - then you are in the right place!\nWe are looking for sales professionals to join our busy sales team to work with our customers to design their dream Fitted Bedroom, Home Office or Living Space.\nPrevious direct selling experience would be advantageous. Full CAD & product training is provided to the highest standard allowing you a flying start into the business.\n\nWhat we can offer you:\n\n * Excellent earning opportunity and flexible full time working\n\n * High number of in-bound company booked appointments – no cold calling\n\n * Weekly paid commissions with a realistic opportunity to earn £50,000 to £100,000 p.a.\n\n * Full sample kit provided\n\nWhat we want from you:\n\n * Good communication skills and a positive attitude\n\n * A strong desire to succeed\n\n * Ideally previous sales experience although not essential\n\n * A focus on exceptional customer service\n\n * Your own transport, telephone and laptop\n\nIf you have the drive and skills to join our fabulous team, please apply and we will be in touch. Interviews will be arranged locally with the Regional Sales Manager

In a Nutshell…\n\nWe have an exciting opportunity for a Senior Site Manager to join our team within Vistry South East Midlands, at our Earl Shilton site (LE9 7DP). As our Senior Site Manager, you will be responsible for overseeing the day-to-day operations of a construction site, ensuring projects are completed on time, within budget, and to the required quality standards. You will manage teams, coordinate resources, enforce health and safety regulations, and liaise with contractors, suppliers, partners and customers.\n\nWe value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated.\n\nLet's cut to the chase, what's in it for you…\n\nCompetitive basic salary and annual bonus\nCompany car, car allowance or travel allowance\nSalary sacrifice car scheme available to all employees\nUp to 39 days annual leave plus bank holidays\n2 Volunteering days per annum\nPrivate medical insurance, with employee paid cover\nEnhanced maternity, paternity and adoption leave\nCompetitive pension scheme through salary sacrifice\nLife assurance at 4 x your annual salary\nShare save and share incentive schemes\nChristmas company shutdown\nEmployee rewards portal with many more benefits…In return, what we would like from you…\n\nBehave in line with our company values - Integrity, Caring and Quality\nA proven background in new build housing site management\nProven ability to manage projects and deliver quality work on time, within budget\nAble to work as part of a team as well as autonomously\nAble to demonstrate a thorough understanding of Health & Safety legislation\nThorough, with strong attention to detail\nStrong Time management skills with an ability to prioritise\nProficient in MS Office programmes; particularly Word and Outlook\nAbility to build productive stakeholder relationships\nAbility to communicate well with individuals at all levels\nStrong leadership skills with an ability to mentor and develop othersDesirable…\n\nNVQ Level 4/5/6, BTEC diploma in Building Construction or similar\nValid Scaffold Appreciation certificate\nBlack CSCS Card\nValid SMSTS certificate\nValid First Aid at Work certificate\nValid LOLER certificate\nValid CITB SEATS & Temporary works Certificate\nTrade experienceMore about the Senior Site Manager role…\n\nOversee site operations to ensure adherence to specifications, timelines, and budgets.\nEnsure compliance with health, safety, and environmental regulations, promoting a safety culture.\nDirect labour, equipment, and resources to achieve project completion on time and within budget.\nMonitor project progress, addressing delays, risks, or issues promptly.\nConduct regular site inspections to assess quality, safety, and progress.\nCoordinate with the Buying and Surveying teams to ensure timely procurement of materials and services.\nManage site teams, monitor performance, and implement corrective actions as needed.\nAttend weekly meetings with the site sales executive.\nEnsure permits and inspections are in place before and during the project.\nConduct site inductions for new personnel and subcontractors on health and safety procedures.\nMaintain accurate records of site activities and project documentation.\nSupport site logistics to ensure proper material storage and availability.\nOversee project closeout, ensuring all tasks are completed and documentation submitted.\nEnsure compliance with safety policies and regulations.\nDevelop and lead staff to maintain high morale and performance.\nSupport training and development of team members.\nEnsure 100% compliance with NHBC standards and building regulations.\nConduct appraisals and address development needs with HR support.\nEnsure a harassment-free work environment.Finally, let's tell you a bit more about us…\n\nWe build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. \n\nJoin us in making Vistry. \n\n#LI-AD1\n\n#LI-onsite

IMH Recruitment are looking for an experienced MOT Tester to join our client in Leicester, LE1.\n\nThe Role:\n\n * Carry out MOT tests in line with DVSA standards\n\n * Complete compliance checks on taxis and private hire vehicles\n\n * Inspect vehicles to ensure they meet council and road safety standards\n\n * Advise customers on vehicle condition, failures, and required repairs\n\n * Keep accurate records using IT systems\n\n * Support enforcement activities when required\n\n * Assist with opening/closing the testing centre\n\n * Handle payments and general admin tasks\n\n * Support the team and cover for the manager when needed\n\n * Attend court if required to give evidence\n\nWhat We’re Looking For:\n\n * Qualified and experienced MOT Tester\n\n * Good knowledge of DVSA standards\n\n * Experience working with taxis or commercial vehicles (preferred)\n\n * Strong attention to detail and record keeping\n\n * Good communication and customer service skills\n\n * Reliable and able to work independently and as part of a team\n\nHours & Pay:\n\n * Monday to Friday, 37 hours per week - specific hours to be confirmed at interview stage\n\n * £18.68 – £20.16 per hour (depending on experience)\n\n * Weekly pay via agency!\n\nInterested? Please apply with an up to date CV. For further information, please call the office on (phone number removed)

Account Manager – Managed IT Services\nLeicester (Hybrid)\n£25,000–£35,000 Basic + Uncapped Commission + Benefits\n\nWe’re partnering with a well-established and rapidly growing Managed Service Provider that delivers tailored IT solutions to businesses across the UK. With expertise in managed IT support, cyber security, cloud infrastructure, backup solutions, software licensing, hardware procurement, virtualisation, networking, and professional IT services, they have built a strong reputation for technical excellence, outstanding customer service, and long-term client partnerships.\n\nDue to continued expansion, they are now looking for an experienced Account Manager to join their Leicester office and play a key role in managing and growing existing client relationships.\n\nThe Role – Account Manager (Managed IT Services)\n\nThis is an exciting opportunity for a commercially focused Account Manager to take ownership of an established portfolio of business clients, ensuring exceptional service delivery while identifying opportunities to increase revenue across managed services, cyber security, cloud solutions, and wider IT infrastructure offerings.\n\nYou will act as the trusted advisor and main point of contact for customers, building strong, long-term relationships while working closely with internal technical teams to deliver strategic, value-driven solutions.\n\nKey Responsibilities\n\nManage and develop relationships with an existing portfolio of business clients\nIdentify upselling and cross-selling opportunities across managed IT support, cyber security, cloud services, backup, infrastructure, and software solutions\nConduct regular account reviews to maintain high levels of customer satisfaction, retention, and service excellence\nAct as the primary contact for client accounts, ensuring a proactive and seamless customer experience\nCollaborate with internal technical and delivery teams to provide tailored business solutions\nSupport wider business growth through strategic account development and strong commercial awareness\n\nWhat We’re Looking For\n\nProven experience in Account Management within an MSP, IT services, or technology solutions environment\nStrong understanding of managed IT services, cloud solutions, and cyber security offerings\nExcellent commercial awareness with the ability to identify and convert sales opportunities\nStrong communication, relationship-building, and stakeholder management skills\nAbility to manage multiple client accounts strategically and effectively\nSelf-motivated, proactive, and results-driven approach\n\nWhat’s On Offer\n\n£25,000–£35,000 basic salary\nUncapped commission structure\nHybrid working model based in Leicester\nClear career progression within a growing and highly respected organisation\nSupportive and collaborative team environment\nComprehensive benefits packageThis is a fantastic opportunity to join a business with a strong reputation in the IT services market, offering genuine long-term career progression for ambitious sales professionals.\n\nTo apply, send your CV to or call Kylie on (phone number removed)

Finance & Office Manager\nLocation: Leicester\nHours: Monday to Friday, office-based (9:00–17:00 or 08:30–16:30)\nSalary: Up to £35,000\nBenefits: 28 days holiday (inclusive of bank holidays), pension\nSponsorship is available for this position.\nWe are exclusively partnering with a well-established, family-run business based in Leicester. Known for its stability, collaborative culture, and long-standing reputation, the company is now looking to appoint a Finance & Office Manager in a newly defined role that will play a key part in supporting both financial operations and the smooth running of the office.\nWhy this role?\nThis is a unique opportunity to take ownership of the finance function while also overseeing wider office management responsibilities. You’ll work closely with the Directors, gaining real visibility across the business and playing a hands-on role in keeping both finance and daily operations running efficiently.\nIf you’re someone who enjoys variety, autonomy, and being the go-to person in a business, this role offers real scope to make it your own.\nThe Role\n• Take ownership of day-to-day financial operations\n• Input and manage financial data using Sage\n• Manage debtors and creditors, ensuring accuracy and timely processing\n• Handle invoicing, delivery notes, and batch processing\n• Raise and manage purchase orders\n• Maintain and organise financial records through to trial balance\n• Oversee general office management, including ordering supplies and ensuring smooth day-to-day operations\n• Support with basic HR queries and administrative tasks\n• Report directly to Directors and provide financial support where required\nWhat we’re looking for\n• Previous experience in a finance or accounts-based role (essential)\n• Strong accounting knowledge, with the ability to manage ledgers through to trial balance\n• Experience using accounting software (Sage preferred)\n• Highly organised with strong time management skills\n• Excellent communication skills and ability to liaise across the business\n• Ability to work autonomously, multitask, and prioritise workload effectively\n• High attention to detail and accuracy\n• Proactive mindset with strong problem-solving ability\nThe Opportunity\nThis is a great opportunity to step into a broad, varied role where you’ll have real responsibility and the chance to make a tangible impact. You’ll be trusted to manage your own workload, contribute to business efficiency, and become a key support to the leadership team.\nIf you’re looking for a stable, office-based role with autonomy and variety, this is an excellent next step

Operations & Commercial Manager\n\nAre you a dynamic, hands-on leader with commercial savvy, logistical know-how, and strong people management skills who is eager for an exciting opportunity to advance your career within an established social enterprise\n\nWe seek an Operations & Commercial Manager to oversee the charity’s trading division, drive enterprise business development and sales growth, manage the distribution and sales of white goods and beds, and ensure strategic alignment, operational efficiency, and optimal social impact.\n\nPosition: Operations & Commercial Manager\n\nLocation: Leicester/hybrid and site based\n\nHours: Full-time (37 hours per week)\n\nSalary: £35,000 per annum\n\nContract: Permanent\n\nBenefits: Competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme\n\nClosing Date: 28th May 2026\n\nInterview Date: W/C 8th June 2026\n\nThe Role\n\nWe are looking for an Operations & Commercial Manager to support the strategic aims of the charity and the Chief Executive Officer.\n\nYou will partner and collaborate with the Senior Leadership Team to develop and implement trading arm strategies, business development, and policies to ensure alignment of trading operations with the charity's mission, vision, and values.\n\nYou will ensure the effective smooth running of the trading arm, meet contractual and regulatory compliance, quality assurance, and meet targets agreed by the Board of Trustees.\n\nKey areas of responsibilities include\n\nStrategic and Commercial Leadership\nBusiness development and sales growth\nSales and Customer Engagement\nSupply Chain and Procurement\nStock Management\nLogistics and Distribution\nPremises Management\nFinancial Oversight\nTeam Leadership and HR\nHealth and Safety and Compliance\n\nAbout You\n\nWe are looking for someone with proven experience in business development, managing operations, retail, logistics or trading within a commercial or social enterprise setting.\n\nYou will have:\n\nExcellent leadership, interpersonal and communication skills.\nProven experience in managing operations, retail, logistics or trading within a commercial or social enterprise setting.\nA proven ability to identify and pursue new business opportunities, develop strategic partnerships, and drive growth within a commercial or social enterprise setting.\nExperience of stock management, logistics, supply chain, or retail operations.\nA strong team working ethic, able to motivate and inspire staff, encouraging knowledge sharing and peer support.\nThe ability to operate on a senior level and represent The Goods Depot externally.\nThe ability to make decisions, multi-task, prioritise and delegate effectively.\nCommercial awareness and financial literacy to manage budgets, targets and financial reporting.\nAn excellent standard of IT including Microsoft Office (Word, Excel, and PowerPoint or equivalent), Microsoft Teams and relevant operational software (e.g., Sage, stock management and route planning systems).\nThe ability to network and liaise effectively with individuals and agencies in the private, public and voluntary sectors, and governmental departments.\nThe ability to achieve targets and work to tight deadlines.\nThe ability to work flexibly.\n\nWe are looking for someone with a commitment to diversity, equality and inclusion within the workplace and a full driving licence, access to own transport and willingness to travel regionally.\n\nIf you are a strategic thinker with the ability to translate vision into actionable plans, then apply today!\n\nAbout the Organisation\n\nThe charity believes that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.\n\nAs an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as the team are currently underrepresented in their workforce.\n\nYou may also have experience in areas such as Business Development, Trading, Dispatch, Goods, Product, Operations, Supply Chain, Procurement, Logistics, Commercial Manager, Dispatch Manager, Goods Manager, Product Manager, Operations Manager, Supply Chain Manager, Procurement Manager, Logistics Manager. #INDNFP\n\nPlease note this role is advertised by the recruitment agency acting for the client – Not For Profit People

Finance Manager – Wealth Management\nLeicester (Hybrid – 3 days onsite)\n£300–£400 per day (DOE)\n\nWe are currently recruiting for an experienced Finance Manager to join a leading wealth management firm based in East Midlands. This is an excellent opportunity to become part of a business undergoing a period of restructure and growth, offering genuine scope to make an impact.\n\nThe Role:\n\nYou will take responsibility for supporting financial management within the wealth management function, working closely with senior stakeholders and contributing to key reporting and decision-making processes.\n\nKey Requirements:\n\n * Approximately 5 years’ experience in finance, ideally within wealth management or broader financial services\n\n * Strong analytical and reporting skills\n\n * Confident working with senior stakeholders\n\n * Ability to work independently in a fast-paced environment\n\nLocation & Working Pattern:\n\n * Leicester based office\n\n * Hybrid working: 3 days per week onsite\n\nWe are also open to candidates from wider financial services backgrounds who can demonstrate relevant experience

Utilities Account Manager\nLeicester\n£27,000 – £30,000 per year\nRole Overview\nA growing utilities consultancy is seeking a highly organised and detail‑focused Utilities Account Manager to support its operations team. This role would suit someone with strong problem‑solving skills, a methodical approach to work, and the ability to manage multiple priorities in a fast‑paced environment.\nThe successful candidate will be responsible for maintaining accurate records, supporting account administration, and responding efficiently to customer and supplier enquiries. Previous experience within utilities, energy, or waste is advantageous but not essential, as training will be provided.\nKey Responsibilities\n * Build and maintain strong relationships with customers, understanding their needs and requirements\n * Develop and maintain working relationships with preferred suppliers\n * Manage and update sales and customer pipelines through accurate CRM record‑keeping\n * Complete Change of Tenancy processes efficiently and accurately\n * Maintain customer account portfolios across internal systems and CRM platforms\n * Resolve customer and supplier queries promptly via phone and email\n * Monitor and manage multiple shared email inboxes\n * Ensure data accuracy and compliance across all administrative tasks\nCandidate Profile\nThe ideal candidate will demonstrate a high level of accuracy, strong organisational skills, and a proactive approach to their workload. They will be comfortable working independently as well as collaboratively and will take pride in delivering a high standard of work.\nKey qualities include:\n * Strong attention to detail\n * Effective written and verbal communication skills\n * Good time management and ability to meet deadlines\n * Confident use of Microsoft Office, with a strong emphasis on Excel\n * Positive “can‑do” attitude with a genuine focus on service delivery\n * Flexible, adaptable, and able to manage changing priorities\nWhat’s on Offer\n * Salary of £25,000 – £30,000, depending on experience\n * Pension scheme enrollment\n * Paid parking\n * Employee recognition initiatives\n * Company social events\n * Increased annual leave with length of service\n * Paid birthday leave\n * Private healthcare cover

Job Title: Payroll Manager\nLocation: Leicester (Hybrid/Office-Based - specify as needed)\nSalary: Competitive + Benefits\n\nAbout the Role\nAn exciting opportunity has arisen for an experienced Payroll Manager to join a well-established and growing professional services firm based in Leicester. This role is ideal for a detail-oriented payroll professional who thrives in a fast-paced environment and is passionate about delivering accurate and compliant payroll services.\n\nKey Responsibilities\n\nOversee the end-to-end payroll process for a diverse portfolio of clients/employees\nEnsure payroll is processed accurately and on time, in line with current legislation\nManage and develop a small payroll team (if applicable)\nHandle complex payroll queries and provide expert guidance\nMaintain up-to-date knowledge of HMRC regulations and statutory requirements\nLiaise with clients, internal departments, and external bodies as required\nEnsure compliance with auto-enrolment pensions and other payroll-related obligations\nReview and improve payroll processes and systemsRequirements\n\nProven experience in a Payroll Manager or senior payroll position\nStrong knowledge of UK payroll legislation and HMRC requirements\nExperience using payroll software (e.g., Sage, BrightPay, or similar)\nExcellent attention to detail and organisational skills\nStrong communication and client-facing abilities\nAbility to manage workloads and meet strict deadlines\nCIPP qualification (desirable but not essential)Benefits\n\nCompetitive salary package\nFlexible/hybrid working options\nGenerous holiday allowance\nProfessional development opportunities\nSupportive and collaborative work environmentOffice Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.\n\nOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.\n\nBy applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

HR Assistant\n\nWe are seeking a proactive and organised HR Assistant to support the Practice Manager in delivering an effective and efficient HR service within a friendly Legal firm based in Leicester. This role involves assisting with recruitment, maintaining accurate employee records, managing staff absence processes, preparing employment documentation, and coordinating appraisals and internal training events.\n\nKey Responsibilities\n\nAct as the first point of contact for HR-related queries from managers and staff, providing guidance on matters such as annual leave, sickness absence, special leave, and performance management.\nSupport the end-to-end recruitment process, including drafting job adverts, coordinating applications, arranging interviews, obtaining references, and issuing offers of employment.\nManage the onboarding process, ensuring a smooth and professional experience for all new starters.\nMaintain and update the HR system, ensuring all employee data is accurate and up to date, including processing starters and leavers and preparing contracts and variation letters.\nOversee electronic HR filing systems, ensuring records are well-organised, compliant with data protection regulations, and retained or disposed of in line with data retention policies.\nProvide administrative support for health and safety activities, including assisting with risk assessments where required (e.g. maternity and manual handling).\nSupport managers in attendance management by ensuring absence procedures are followed and assisting with return-to-work and sickness review meetings.\nAssist in maintaining and developing HR policies and procedures, ensuring the staff handbook remains current.\nUndertake any other reasonable duties as required.\n\nAbout the Role\n\nThis is a full-time, office-based position.\n\nWhat We're Looking For\n\nThe successful candidate will have strong communication skills, a keen eye for detail, and a willingness to learn. They should be dependable, organised, and able to work collaboratively within a team. Previous experience in a similar HR role, ideally within a professional services environment, would be advantageous.\n\nWhat We Offer\n\nThis role offers an excellent opportunity to develop your HR career within a professional and supportive environment. You will be part of a collaborative team where growth and development are encouraged

NPD Manager (Food Manufacturing)\nLocation: Leicester\nHours: Monday to Friday, 08:30–16:30 or 09:00–17:00 (office based)\nSalary: Negotiable (dependent on experience)\nBenefits: 28 days holiday (inclusive of bank holidays), pension, sponsorship available\nSponsorship is available for this position.\nWe are exclusively partnering with a well-established, family-run food manufacturing business based in Leicester, recognised for its quality, consistency, and innovation across the UK food sector.\nWhy this role?\nThis is a hands-on NPD role where you’ll be close to the product, the factory floor, and the detail. You’ll have real autonomy to lead projects, influence decisions, and bring innovative products to market—without layers of red tape.\nIf you enjoy taking an idea from concept through to launch and seeing it on shelves, this is the kind of role where you can truly make your mark.\nThe Role\n * Own end-to-end product development\n * Lead NPD and regeneration projects from concept through to successful launch\n * Create and manage critical paths, ensuring projects are delivered on time and in full\n * Develop and refine recipes in line with customer, technical, and commercial requirements\n * Work closely with Technical, Operations, Commercial, Supply Chain, and Procurement teams\n * Be hands-on with factory trials, scale-ups, and product launches\n * Ensure all products meet food safety, quality, and compliance standards\n * Proactively manage risks to cost, quality, and timelines\n * Build strong relationships with customers, suppliers, and internal stakeholders\n * Take full ownership of specifications, costings, and product performance\nWhat we’re looking for\n * Proven NPD experience within food manufacturing (end-to-end delivery essential)\n * Strong technical capability—comfortable working with complex recipes and processes\n * Qualified in Food Science / Food Technology (HNC/HND or equivalent experience)\n * Highly organised, with strong project management and critical path ownership\n * Confident communicator who can work cross-functionally and influence stakeholders\n * Commercially aware, with experience managing costings within NPD\n * Hands-on approach—someone who enjoys being in the factory, not just behind a desk\n * Passion for food, innovation, and continuous improvement\nThe Opportunity\nThis is more than just another NPD role. It’s a chance to join a business where your ideas matter, your impact is visible, and your career can genuinely grow.\nIf you’re looking to take ownership, build something, and be part of a business on an upward journey—this is the opportunity to do it