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Join Our Team as a Senior Operations Manager Location: Chesterfield, Derbyshire Are you an experienced Senior Operations Manager with a proven background within pensions looking for a fresh challenge? If so, we could have the perfect opportunity for you. Senior Operations Managers are accountable for the effective management of the operation with responsibility for achieving key targets and delivery of positive outcomes for members. The ability to manage operations on a day-to-day basis through leadership of a team, driving performance and continuous improvement whilst progressing development of longer-term strategy will be key to the success in this role. The role of Senior Operations Manager provides a vital link between front line operations, senior management and third-party providers, requiring strong leadership, communication and influencing skills as well as operational experience at a level where performance is driven through team development. An advocate for change with the ability to thrive and drive performance in an environment where this is part of the everyday. The Senior Operations Manager will role model our values and be responsible for delivering change effectively through team members. What you’ll do: • Proactively monitor service performance and KPIs to anticipate and address issues impacting Member Experience and operational effectiveness., • Engage with Planning, Reporting & MI on forward planning to ensure resources are aligned to demand forecasts, setting direction on key priorities., • Use reporting and analysis tools to improve the quality and speed of operational decision making, in partnership with Planning, Reporting & MI., • Deal with escalations and put in place plans to avoid repeat complaints, errors and breaches., • Prepare and present regular service performance updates to senior stakeholders., • Ensure fit for purpose processes and procedures are in place to meet Member Services goals and plans., • Implement improvements to ways of working across Member Services that empower staff and reinforce Brightwell’s values and behaviours., • Work in partnership with Risk & Compliance and Operational Excellence functions to undertake root cause analysis and drive process improvement/quality standards., • Establish a strong coaching and performance culture, which empowers direct reports increasing their capability and performance., • Set goals, objectives and quality standards for the team and support individuals to make it happen., • Recognise and reward outstanding performance across Member Services and work with colleagues to provide feedback and support to address individual performance issues., • Proven management experience with strong leadership skills – a role model., • A strong knowledge of the pensions., • PMI qualified or working towards qualification., • Solid experience in operations management., • In-depth knowledge of all Microsoft Office software., • A positive and professional attitude., • The ability to work to deadlines and manage workload appropriately., • Experience in operations management in a change environment., • Experience of identifying and driving continuous improvement., • Experience of successfully leading a team responsible for delivery of multiple services to a high standard., • Strong relationship skills with the ability to communicate / interact at all levels within the organisation and external to the organisation., • Strong diagnostic, analytical and process skills., • Ability to work under pressure., • Proven management experience in the pensions industry (desirable)., • Have a working knowledge of:, • Scheme rules and practices to include experience of working with defined benefit, defined contribution and hybrid arrangements (desirable)., • HMRC rules and regulations (desirable). As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: • Annual performance bonus., • 25 days holiday (increasing to 30 with service) plus bank holidays., • A pension with 15-17% employer contributions (depending on age)., • 8 x salary Life Insurance., • Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave), • Free health assessments., • Health cash plan., • Professional study support., • Employee Assistance Programme and free Wellhub wellness network platform access. Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell’s RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!

Project Manager (Civil Engineering / Geotechnical) Chesterfield or Northfleet (Hybrid) £35,000 £40,000 + Car Allowance or Company Car + Training + Development + Progression + Benefits Certain Advantage is hiring for a Project Manager based in Derbyshire or Kent. This role is on a permanent basis and offers a hybrid working pattern (3 days office / 2 days home). Are you a Project Manager, with a backg... ZIPC1_UKTJ

We are looking to strengthen our Engineering team with a Design Manager based at our Derby office with hybrid working available.You will report directly to the Regional Discipline Lead (RDL) - Design Management and your role will lead projects through their design phases for a portfolio of projects.

Business Development Manager (Digital Services)To support continued growth, we are looking for an experienced Business Development Manager to join our team.Location: Manchester or ChesterfieldJob type: Full time, permanent. 35 hours per weekSalary: Circa £45,000 to £52,000 (depending on experience) plus OTEWorking model: In-office / Hybrid xjlbheb - remoteBenefits: Employment Ownership Trust (EOT) tax-freIncrease your chances of an interview by reading the following overview of this role before making an application.Please click on the apply button to read the full job description

Job Description We require an office-based customer account manager who is self managing and well organised with the potential to use their great sales ability to earn more money and further their career….Your goal is to maintain and grow your key account customers and to obtain continuous rapid

Senior Estate Manager, NATIONAL TRUST. Your contractual place of work will be the nearest National Trust consultancy office to your home. The hybrid working policy allows you to balance office and home working with site visits and meetings at other National Trust locations – expect to be on site 4

National Sales Support Manager – Chesterfield or Remotely – Fusion Utilities. As a National Sales Support Manager based in Chesterfield or remotely, you’ll be responsible for:. Providing a dedicated support office sales culture.

Previous employment as a Bid Writer, Bid Manager, Proposals Manager, Proposals Engineer, Submissions Manager, Tender Writer, Bid Author or Bid Coordinator. Senior Bid Writer – Building / Construction – (Very Flexible - Predominantly remote working / 1 day per Month in office. To be considered fo

Health Collective Community Manager – Hybrid Remote and London Office Reporting To: Head of Communications and Campaigns Responsible For: NA Hours: 0. FTE Salary: £40-45K per annum pro rata Benefits: Attractive benefits package including private health care, employee discount

We are seeking a dedicated, highly organised and pro-active Sales Office Manager to run a team of 5 in our Shrewsbury office. Partner with the Group Marketing Manager to ensure targeted lead generation. The successful candidate will oversee day to day office operations and co-ordinate administrative

Health Collective Community Manager – Hybrid Remote and London Office. Location: Hybrid – Remote and London Office (occasional travel around the country will be required for regional meetings. The Health Collective Project Manager will be responsible for managing the development, expansion, and

MACHINE SHOP MANAGER COMPANY OVERVIEWOur client is a globally known provider of high performance, high protection systems.

Health Collective Community Manager – Hybrid Remote and London Office. Location: Hybrid – Remote and London Office (occasional travel around the country will be required for regional meetings. The Health Collective Project Manager will be responsible for managing the development, expansion, and

Highways Maintenance ManagerSandford, North Somerset£50,000 £60,000 per annum (DOE)Car allowance (£3,600) or company vehiclePermanent | Full-time (40 hours, MondayFriday)The RoleWe are recruiting an experienced Highways Maintenance Manager to lead a large-scale highways operation delivering cycl

Our client is a globally known provider of high performance, high protection systems.The company are a renowned international service provider, with a long history of working with the most demanding industries.They have a proven track record of being at the forefront of innovation and work with all

As Front Office Manager, you will be responsible for managing the daily operation of the Front Office Department, ensuring guest satisfaction and maximum customer care through an efficient and courteous service. Your mission is to lead and develop the Front Office team, ensure service excellence, an

Car allowance (£3,600) or company vehicle.Permanent | Full-time (40 hours, MondayFriday).We are recruiting an experienced.Based in Sandford and reporting a.

Health Collective Community Manager – Hybrid Remote and London Office Reporting To: Head of Communications and Campaigns Responsible For: NA Hours: 0. FTE Salary: £40-45K per annum pro rata Benefits: Attractive benefits package including private health care, employee discount scheme and cycle to

Office Manager Structural Engineering ConsultancyLocation: Office-based - StansteadSalary: £26,000 £30,000 per annumStart Date: FebruaryContract: Full-Time, PermanentWe are working with a fast-growing structural engineering consultancy t

Office ManagerA well-established business is recruiting a part time Office Manager to work 20 hours per week to ensure the efficient operation of the companys office and warehouse.

The ideal candidate will have substantial experience in Conversion/Refurbishment schemes, especially the transformation of offices to residential units. A London based contractor seeks an experienced Technical Manager to lead the technical execution of new build housing and apartments projects.

A leading clearing house in Greater London is seeking a Risk Manager to oversee risk management practices and implement new tools and techniques.

A professional services firm in Central London is seeking a Facilities Manager to ensure the effective operation of the office environment. Ideal candidates will have experience in office management within a professional context and possess strong attention to detail. The position offers a competiti

The Contract Specialist - Tech is a key member of the Commercial Management team, responsible for contributing to the delivery of functional objectives, always modelling the Post Office behaviours, and demonstrating a Postmaster first mindset. The Contract Specialist – Tech will be responsible for

Senior Project Manager – WealthTech - 6-month Contract (outside) - London Hybrid. We’re supporting a leading Wealth Management Platform in hiring an experienced Project Manager to drive the delivery of complex, on‑premise software projects.

A leading workspace provider in Greater London is seeking a dedicated Sales Manager to drive sales and manage client relationships.

This pivotal role blends office management, social media engagement, NVQ candidate support, and member services support. Virtual Office Management & Administration. Oversee day-to-day office operations: member support bookings, enquiries, certifications.

An international audit and assurance firm is seeking a full-time assurance technical manager in the Greater London area.

A healthcare organization in the UK is seeking a Neighbourhoods Delivery Manager to lead initiatives for integrated neighbourhood models in Lewisham.

A growing financial services company in London is seeking an Investments Middle Office - Senior Manager for a 12-month fixed-term contract.

We are looking for an organised, proactive, and reliable Administrator & Office Manager to join our London office. Full training will be provided, particularly for the Office Manager responsibilities. Providing general administrative and office management support.

A leading real estate services firm based in London is looking for a Senior Facilities Manager to oversee daily operations at client sites, ensuring exceptional service delivery and compliance with industry standards.

A single family office is seeking a finance manager to join its team in its London offices to assist the principal and the family with managing, monitoring and reporting on their investments in private equity, venture capital and listed securities. The Finance Manager will primarily be supporting th

A creative production company in London is seeking an Office Manager / Production Assistant to oversee daily office operations and assist with production tasks. You will manage office logistics, support production teams, and contribute to a collaborative work culture.

A healthcare provider in Greater London is looking for a Mid-Senior Imaging Pathway Manager to lead their bookings team.

A leading real estate company based in Greater London is seeking a Tax Compliance Professional to handle corporation tax provisions and compliance under UK REITs.The ideal candidate should have 1-4 years of post-qualification experience, a solid understanding of UK real estate tax, and proficient in

Mentor and line manage a team of product managers, including leading the recruitment of associate product managers, product managers and contractors as required. As our Senior Product Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office

A leading beauty brand in Greater London is seeking an experienced Executive Assistant & Office Manager. This role involves supporting the Creative Director, managing office operations, and liaising with multiple teams, thriving in a fast-paced, dynamic environment.

Keep the office running smoothly: general maintenance, liaising with suppliers, ensuring the office is tidy and well stocked, booking travel and couriers. Liaise with our Barcelona and LA offices on inter‑office needs. Office Manager / Production Assistant.

A premium commercial furniture and workplace solutions company is seeking a Project Manager in London.

Able to work outside normal office hours when required. Able to travel to other offices when required. IT Infrastructure Manager – how to apply.

As a Middle Office Manager (Treasury), your mission is to bridge the gap between the front office and back office, ensuring covenants monitoring, smooth trade finance operations, and reliable support for liquidity and financial risk management. FI - Global Middle Office Manager (Treasury). Around 10

A global technology company is seeking an EMEA Cost Manager to oversee office-related spending across Europe and Africa. This position offers a unique opportunity to influence cost management strategies within a global tech organization, collaborating with various internal and external teams to navi

A leading facilities management firm in the UK is seeking an experienced Facilities Manager to oversee daily operations. Responsibilities include ensuring security and effectiveness of office space, managing contracts, and leading facilities staff.

A prominent educational organization in Greater London is seeking a highly organized individual to manage the Group CEO’s diary and coordinate significant events.The ideal candidate will have a degree and demonstrable experience in business operations within an educational context.You'll manage mu

A construction management company is seeking an experienced Senior Project Manager for a £6.

K3591 – Transformation & Business Control Manager (FP&A) – UK, Midlands (Office-Based) – Asset Finance. New Leaf Search has partnered with a global captive vehicle finance provider offering tailored funding, leasing and insurance products in its search for a Transformation & Business Control M

Personal Assistant / Office Manager - Commerial Property Investment Firm. You’ll support senior partners (business and private), keep the office running smoothly, and handle the day-to-day tasks and errands that keep everything ticking.