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  • Volunteer Assistant
    Volunteer Assistant
    4 days ago
    Part-time
    London

    Organisation: Response Community Projects - Charity Location: Earls Court, London, SW5 9JF Commitment: Full-time or part-time; hours to be agreed Reports to: Office Manager Role type: Volunteer About the role Response Community Projects is looking for a friendly, organised and reliable volunteer to support the charity’s administration and events. This is a varied role, helping the team with day-to-day office tasks and supporting the planning and delivery of events and activities. The role is available on a full-time or part-time basis, depending on the volunteer’s availability and the charity’s needs. Duties and hours will be agreed together. Key responsibilities to help you back into the work force Administration • Provide general administrative support to the charity’s staff and activities., • Help answer telephone calls and respond to routine enquiries., • Assist with emails, correspondence, filing and maintaining records., • Help prepare documents, forms, agendas and meeting notes., • Support data entry and keep information organised and up to date., • Assist with office supplies and other day-to-day office tasks., • Handle personal and confidential information appropriately., • Attending Events onsite and offsite Events support • Assist with planning and organising charity events and activities., • Help with event bookings, invitations, attendance lists and communications., • Prepare materials and help set up and clear away at events., • Welcome and support guests, participants and volunteers., • Provide practical help during events, as agreed., • Gather feedback and assist with follow-up tasks after events. Person specification Essential • Good organisational and communication skills., • A friendly, helpful and professional manner., • Reliability, flexibility and a willingness to learn., • Ability to manage tasks independently and work as part of a team., • Basic computer skills, including email and word processing., • Respect for confidentiality and willingness to follow the charity’s policies. Desirable • Previous administration or events experience., • Experience working or volunteering in a charity or community setting., • Familiarity with spreadsheets, databases or online booking tools., • An interest in supporting community activities and events. Support and supervision The volunteer will receive an induction and appropriate guidance from the charity. The Office Manager will provide supervision, and the role will be reviewed regularly to ensure the duties and hours are suitable. Expenses This is a voluntary, unpaid role. Reasonable pre-agreed expenses may be reimbursed in line with the charity’s expenses policy. Safeguarding and checks The successful applicant must have an up-to-date DBS check at the appropriate level for the role. They will also be expected to follow the charity’s safeguarding, confidentiality, data protection and health and safety policies. To express interest: Please contact the Office Manager and express which days you wish to do.

    Immediate start!
    Easy apply
  • Administrative Assistant
    Administrative Assistant
    4 days ago
    £24000–£26000 yearly
    Full-time
    Whitechapel, Tower Hamlets

    Position : Administration Assistant Monday to Friday 10am-6pm, Saturday 11am-5pm with 1 day off in lieu during the week Salary: £24,000 - £26,000 Depending on Experience Full time fully office-based only We are looking for an experienced and reliable Administration Assistant to join our busy team. You will support the smooth running of tenancy related administration, working accurately and efficiently in a fast-paced, detail-driven environment. The role • Carry out thorough tenant checks, including references, documentation and status checks, in line with company policies., • Review credit history and landlord/employment references, ensuring all documentation is accurate and received on time., • Process a high volume of tenancy applications and booking requests quickly and accurately., • Communicate with clients, providing information, confirming bookings or issuing rejections where necessary., • Ensure correct rent, dates and holding deposits are collected, recorded and approved by relevant departments., • Maintain accurate and up-to-date records, including references, bookings and deposits., • Manage property keys, ensuring availability, issue to tenants and accurate recording of access codes., • Escalate issues, discrepancies or additional requirements to relevant managers and teams., • Respond promptly to queries and resolve administrative issues where possible., • Work collaboratively with internal teams and contribute ideas to improve administrative processes., • Maintain a high level of confidentiality and professionalism at all times., • Undertake other administrative duties as required. What we’re looking for: • Proven administrative experience, ideally in a similar industry or role., • Excellent written and verbal English communication skills., • Strong attention to detail and accuracy and a proactive approach., • Ability to work independently with a proactive and positive approach., • Strong attention to detail, good numeracy skills and confidence using Word and Excel., • Excellent organisational and time-management skills, with the ability to prioritise and remain flexible., • Reliable, adaptable and comfortable working to changing deadlines We offer our employee the following benefits: -Fresh fruit available each day -Regular paid for eye sight test -Staff Benefits-Discounts scheme app -Company closure for Christmas to New Year -Additional annual leave, and SSP top up pay accrual with length of service -1 day off on your birthday & 1 wellness day off per year

    Immediate start!
    Easy apply
  • Group Operations Manager
    Group Operations Manager
    4 days ago
    Full-time
    London

    GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • DevSecOps Engineer
    DevSecOps Engineer
    5 days ago
    £60000–£80000 yearly
    Full-time
    London

    Senior DevSecOps Engineer – GCP A high-growth technology company is hiring a Senior DevSecOps Engineer to strengthen cloud and platform security across the organisation. You’ll work closely with development, product and cloud teams to drive security culture, shape roadmaps and embed secure engineering practices. This is a hands-on, standalone role with real ownership — they’re not expecting someone who is 100% GCP-focused, but they do need a cloud engineer with recent DevSecOps experience and solid exposure to GCP alongside AWS or Azure. What You’ll Do • Strengthen cloud security across GCP infrastructure, • Build automated security guardrails into CI/CD pipelines, • Drive security culture and help shape engineering roadmaps, • Support company-wide security initiatives, including AI policy governance, • Implement and manage security tooling across cloud, Kubernetes and pipelines, • Work closely with dev and cloud teams to embed secure-by-design practices, • Act as a security champion, helping teams adopt secure patterns and improve delivery confidence What You’ll Bring • Cloud engineering background with recent DevSecOps experience, • Exposure to GCP (IAM, networking, security controls), • Kubernetes security experience (GKE/EKS/AKS), • Strong IaC skills (Terraform/OpenTofu), • Experience with security tooling (Aqua, Falco, Prisma, Checkov, Trivy, OPA etc.), • Scripting/automation skills (Python, Golang or Shell), • Ability to influence teams and drive security culture forward Hybrid working - 2 days per week in the London office If you’re passionate about secure cloud engineering and want to make a real impact in a scaling FinTech, we’d love to hear from you.

    Immediate start!
    No experience
    Easy apply
  • Interim Hotel Procurement Specialist
    Interim Hotel Procurement Specialist
    5 days ago
    Full-time
    London

    INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply
  • E-Commerce Representative (UK) Part-Time
    E-Commerce Representative (UK) Part-Time
    6 days ago
    £20–£40 hourly
    Part-time
    London

    E-Commerce Representative (UK) Part-Time Location: Remote (UK-Based) Company Overview Our client, a fast-growing international e-commerce company, is seeking a Part-Time E-Commerce Representative based in the UK. This role is essential in ensuring compliance with platform requirements and acting as a local liaison between the company and online marketplaces. Key Responsibilities 1.Serve as the primary contact for e-commerce platforms, facilitating seamless communication between the company and online marketplaces. 2.Complete the marketplace verification process as an UK-based representative. 3.Ensure compliance with platform policies and requirements. 4.Provide support in handling platform-related inquiries when necessary. Correspondence Handling Receive, review and coordinate relevant business correspondence, documentation and communications. Office Support Assist with establishing and maintaining suitable office or business arrangements in the UK where required. Director Responsibilities Where appointed as a company director, fulfil the applicable statutory duties and responsibilities in accordance with UK law. Candidate Requirements 5.Must be based in the UK with valid right to work. 6.Ability to complete marketplace verification procedures as the company’s UK representative. 7.Strong communication skills and attention to detail. 8.Prior experience in e-commerce or working with online marketplaces is beneficial but not mandatory. Job Type & Compensation –Part-time & remote role with flexible working hours. –£20 per hour compensation. –Opportunity to work with an internationally growing e-commerce company. If you are interested in this opportunity or know someone who might be a good fit, please get in touch with us!

    Immediate start!
    No experience
    Easy apply
  • Food & Beverage Supervisor
    Food & Beverage Supervisor
    6 days ago
    Full-time
    London

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

    Easy apply
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