JOB TODAY logo

Email support jobs in LondonCreate job alerts

Are you a business? Hire email support candidates in London

  • Front Office Manager
    interview badgeInterviews today
    Front Office Manager
    18 hours ago
    £35000–£37000 yearly
    Full-time
    London

    The Front Office Manager will oversee the daily front office operations of 26-apartment aparthotel - Kensington . Ensuring a seamless guest experience from arrival to departure. The role also includes responsibility for apartment checks in collaboration with Housekeeping and close coordination with Central Reservations to optimise occupancy and service standards. This is a key leadership role within our 26 Apart-Hotel, requiring strong operational oversight, excellent people management, and a hands-on, service-driven approach. This role is suited to a hospitality professional who takes genuine pride in service standards, leads from the front, and understands the importance of creating a confident, well-organised and guest-focused team environment. My client is seeking someone who is operationally strong, calm under pressure, and committed to maintaining the level of professionalism expected within a well-run Aparthotel. Key Responsibilities Lead the front-of-house operation and ensure consistently high standards of service Conduct apartment inspections following housekeeping, mark apartments as inspected or liaise with the Housekeeping Team Leader to address any issues found Liaise with Central Reservations to handle bookings, ensure email and telephone standards are met, prepare quotes for guests and travel agents, and ensure accurate availability and rate management Maintain a professional and welcoming environment for guests at all times Provide clear leadership and support to the teams Take ownership of guest experience, resolving issues promptly and professionally Ensure all procedures are followed and systems are used effectively Manage and oversee the use of Opera Cloud PMS Prepare and manage team rotas to support operational needs Support payroll administration and departmental organisation Oversee stock ordering and basic financial administration Maintain strong communication with all departments Support recruitment, onboarding and training Provide cover for team members as required; flexibility in working hours and duties is essential Identify areas where standards or performance can be strengthened and provide constructive coaching Maintain a well-organised and calm working environment, particularly during busy periods What We Are Looking For Proven previous experience in a similar role (Serviced Apartments or 4+ star Hotel) Strong operational knowledge of front office procedures and guest service delivery Experience using Opera Cloud PMS A confident and professional leader who leads by example Excellent interpersonal and communication skills High levels of organisation and attention to detail The ability to remain composed and solutions-focused in a busy environment A genuine commitment to maintaining strong service standards A hands-on approach and willingness to support the team operationally About You You will take pride in running a well-organised teams and in supporting them to deliver the level of service expected within a Central London boutique Aparthotel. You understand that strong hospitality leadership is visible, practical and supportive, and you are comfortable taking responsibility for the standards and atmosphere. Why Join Us If you are an experienced hospitality professional who values strong standards, teamwork and guest service we would be delighted to hear from you. Benefits ·Competitive Salary ·Meals on duty ·Discounted overnight stays at the Aparthotel and its sister property ·Career progression ·Referral Scheme “Introduce a Star” where you can earn up to £600* ·Upselling opportunities Applicants must have the legal right to work in the UK. Job Type: Full-time Pay: £35,000.00-£37,500.00 per year Benefits: Company pension Employee discount Referral programme Work Location: In person

    Immediate start!
    Easy apply
  • Sales Administrator
    interview badgeInterviews tomorrow
    Sales Administrator
    2 days ago
    £32000–£35000 yearly
    Full-time
    London

    TELECOMS EXPERENICE NECESSARY Urbancoms are looking for a highly organised , proactive professionally individual that has the skill set to multi-task effectively and present a professional courteous image of our client’s business at all times. An understanding of the varied requirements of working in a small, agile, customer focussed business would also be highly advantageous. Key Responsibilities • Providing a day-to-day co-ordination and administration service, • Ordering and provisioning of products and services, • Setting up client accounts, • Setting up support cases online for billing queries, • Speaking to suppliers and dealing with support cases, • Taking calls, submitting orders and logging faults, • Preparing sales order forms and sending to client on DocuSign, • Provide customer support throughout the order process, either by call or email, • Filtering calls and dealing with any queries, • Fault Reporting on all products and services, • Day to day management of the Support email inbox, • Calling existing clients to upgrade products and services by phone and email., • Fort nightly review of Aged Debt, • Change of Managements process, • Social media management, • Email correspondence to client Skills & Experiences • Previous experience in a Sales Administration or Sales Support role, ideally within the Telecoms sector, • Strong organisational and problem-solving skills with exemplary attention to detail, • Ability to work to deadlines and the ability to prioritise a busy workload, • A positive and can-do attitude, • Technically competent, particularly with MS Office suite, • Able to develop and document procedures and systems, • Ability to work under pressure., • Excellent written and spoken English. This is a wonderful opportunity for a dynamic, proactive Sales Support Administrator with a naturally professional approach and the ability to work effectively within a small team, to join a highly successful, dynamic and growing Telecoms success story. An attractive salary and full product training is on offer for the successful applicant. Appy now!

    No experience
    Easy apply
  • Fulfillment Assistant
    Fulfillment Assistant
    3 days ago
    £12.71 hourly
    Full-time
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

    No experience
    Easy apply
  • Repairs administrator
    Repairs administrator
    4 days ago
    £27000–£30000 yearly
    Full-time
    Bickley, Bromley

    Overview: Our client is seeking an experienced Repairs Administrator to join their team. This role is ideal for someone with a background in construction or engineering who is highly organised and capable of managing repair processes efficiently. Key Responsibilities: • Coordinating and scheduling repair and maintenance works, • Acting as a key point of contact for clients and residents, providing updates, and resolving queries, • Liaising with contractors, engineers, and internal teams, • Managing and maintaining WIP (Work in Progress), ensuring jobs are tracked and progressed efficiently, • Updating job records, systems, and documentation accurately, • Monitoring job completion times and ensuring service level agreements are met, • Handling incoming calls and emails in a professional manner Requirements: • Minimum of 2 years’ experience in a similar role, • Background in construction, housing, or engineering preferred, • Experience dealing directly with clients and residents, • Strong understanding of WIP management, • Excellent organisational and communication skills, • Ability to multitask and prioritise workload effectively, • Proficiency in Microsoft Office and job management systems What’s on Offer: • Competitive salary (£27k–£30k), • Opportunity to work with a reputable organisation, • Supportive team environment, • Career progression opportunities

    Immediate start!
    Easy apply
  • Reservation Agent
    Reservation Agent
    5 days ago
    Full-time
    London

    Trump International Doonbeg is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world-class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events. Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant, and Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher. Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living. Job Title: Reservations Agent Department: Reservations Responsible To: Reservations Manager /Revenue Manager Type of Contract: Seasonal Main Purpose of Job: • To ensure that reservations are dealt with in a professional effective manner while maximising room and golf revenue using our systems to achieve this. This will be achieved through extending excellent customer service to all our guests., • To ensure that the department provides a high level of customer service and meets the Forbes brand standard for all reservations., • To be proficient using our PMS Opera, Opera Cloud, Lightspeed (Golf system), Book 4 Time (Spa system) and Res Diary (Restaurant system) and any new systems introduced. Training will be provided for staff if they do not have operational knowledge of the systems., • To process reservations via the telephone and or email in an efficient and courteous manner, requesting all relevant information to make the Reservation. Thus, ensuring we have all the required information which is communicated to all relevant hotel departments–ensuring we meet and exceed guest expectations., • To ensure that Housekeeping & Front Desk and other operations departments are aware of any special requirements for guests and VIP guests within the daily and weekly communication meetings, ensuring all guest requests are exceeded., • To possess a strong knowledge of the region, the resort amenities, bedrooms, and suites and therefore sell all aspects of the resort., • Follow the Revenue strategy as set out by the Revenue manager via Opera. Be familiar with Special offers and promotions on and offline., • To ensure that a form of payment is secured for all reservations processed., • To focus on all up-selling opportunities, promoting the various levels of accommodation on offer., • Assist in training new personnel on all-reservations standards and procedures., • Continuously report proactively on risks and opportunities to the Revenue Manager so that insight is created for team decision-making., • To be able to use your initiative and plan for the future and possible consequences. Being pro-active in getting tasks done and exceeding expectations of both guests and colleagues where possible., • Support & respect team members on a day-to-day basis., • Be knowledgeable on creating groups on our pms (Opera) including weddings, as assigned by the Revenue manager. Liaise with Brides & Grooms throughout the wedding process., • Meet the grooming standards as laid out by the company., • Familiarise yourself with our Circle of Commitments which link to the desired behaviours that we expect all our employees to display., • To undertake special duties or work outside the normal daily/weekly routine, • To communicate sales enquiries for Rooms, Golf, Meeting rooms & dining to the Revenue and Sales manager as appropriate., • Review no-shows and cancellations and process charges according to the hotel policy, • Liaise closely with the front office team as required on a daily basis., • Familiarize yourself with our Trump Cornerstone & participate in Trump Talk Daily., • Participate in Company training programmes as required., • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening and Saturdays & some bank holiday Mondays. (9am-5pm, 10am-6pm). Flexibility required., • To have a thorough knowledge of and adherence to the law with regard to the following company regulations: Fire regulations and procedures Health and safety regulations., • Use discretion when dealing with guests at all times, adhering to GDPR rules & regulations., • To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto., • To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises., • To keep your work area tidy and safe and report any hazard, accident, loss or damage to management., • To be aware of trained first-aid personnel on the premises and the location of the first aid box., • To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work., • To carry out and promote fire and accident drills as directed by the hotel safety officer. OTHER DUTIES: • The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management. QUALIFYING CRITERIA • Computer literacy – word, excel, • Proven track record., • Professional Telephone etiquette, • A good mathematical skill base, • Effective organisational skills., • Strong team player, • Excellent communication skills both written and verbal., • Positive attitude, cheerful and courteous demeanour., • Ability to remain calm whilst under pressure. BENEFITS • Discounted staff and friends and family rates available in other group properties in the United States & UK., • Discounts in our Spa, Hotel & Golf course., • Opportunities to develop and grow through assisted educational opportunities., • Regular staff appreciation initiatives., • Regularly stocked canteen for meals, snacks and beverages while on duty, • Free Car parking., • Sick Benefit scheme., • Personal locker where required., • Opportunity to learn and play golf out of hours plus the opportunity to invite golf guests at a reduced rate., • Use of fitness centre out of season.

    Immediate start!
    No experience
    Easy apply
  • Marketing & Sales Specialist (Startup Growth) - Internship
    Marketing & Sales Specialist (Startup Growth) - Internship
    5 days ago
    Part-time
    Teddington

    🎯 Role Objective Own pipeline generation and early-stage revenue growth for Viewzly. This is not a support role. This is a frontline growth role. 📌 About Viewzly Viewzly is an AI Copilot for real estate teams — automating enquiries, follow-ups, and viewing bookings to turn every lead into a booked viewing. We are actively scaling and already working with a specialist SaaS growth marketing agency. 👉 You’ll work directly with them alongside Viewzly’s marketing and sales team, executing proven systems that drive real pipeline and revenue. 💥 What Makes This Role Different Most jobs: • You follow instructions, • You optimise small things, • You wait for direction, • This role:, • You execute growth systems that directly generate revenue, • You learn from proven SaaS growth playbooks, • You are measured on results, not activity 🚀 What You’ll Do 🔹 1. Outbound & Lead Generation • Run daily outreach (LinkedIn, email, cold messaging), • Build and manage prospect lists, • Target real estate agents and agencies, • 🔹 2. Marketing Execution, • Create simple, high-converting content (posts, hooks, short videos), • Support campaign testing (messaging, ICP, offers), • Execute growth experiments fast, • 🔹 3. Sales Execution, • Qualify leads and book demo calls, • Follow up via email, WhatsApp, and calls, • Move leads from interest → booked demo, • 🔹 4. Optimisation & Scaling, • Track what’s working (and what’s not), • Improve messaging and conversion rates, • Suggest and test new growth ideas, • 📊 KPIs (What You Will Be Measured On), • Demo bookings per week, • Outreach reply rates, • Lead-to-demo conversion rate, • Pipeline generated, • 👉 If you don’t like being measured on results — this role isn’t for you. 🧠 Who This Is For You’re a fit if: • You want to break into startup growth or SaaS sales, • You take action without being told, • You’re comfortable with outreach and rejection, • You care about outcomes, not just tasks ❌ Who This Is NOT For • People who need constant direction, • People who avoid outreach or selling, • People who prefer “safe” corporate roles, • 🛠 Skills (Nice to Have, Not Required), • Cold outreach or sales experience, • Familiarity with tools (Apollo, HubSpot, Instantly, LinkedIn), • Basic SaaS understanding, • 👉 Attitude > experience 🎁 What You’ll Get • Real experience building a SaaS growth engine, • Exposure to a professional growth marketing agency + proven playbooks, • Direct access to founder and real decisions, • Fast-track to:, • Growth Lead, • Sales Lead, • Founding team 💰 Compensation • Base (based on experience), • Performance incentives (per demo / revenue impact), • Fast progression based on results, • 🌍 Location, • Remote (UK / Europe preferred, global welcome) 👉 How to Apply • Short intro (keep it sharp), • Something you’ve built, sold, or grown, • This (mandatory):, • 👉 Write a 2–3 line message you would use to get a real estate agent to book a demo

    Easy apply
  • Recruitment Manager
    Recruitment Manager
    5 days ago
    Full-time
    Bethnal Green, Tower Hamlets

    Recruitment Manager Yard Sale Pizza Yard Sale Pizza is a growing and successful independent hospitality business currently with 16 locations based across London and plenty more on the way! We're now looking for a Recruitment Manager to join our People Team! This role is all about driving a brilliant recruitment experience from start to finish, especially as we grow, so we're looking for someone who is proactive, people-focused and takes real pride in the quality of their work. You'll be a supportive presence for our shops and wider team, showing up both in person and virtually and you'll play a huge part in creating an amazing hiring journey for every single candidate! We're looking for someone who brings great energy, puts in the hard work and never cuts corners on quality. Someone who builds relationships with ease, communicates with confidence, keeps standards sky-high and helps us find the kind of people who make Yard Sale Pizza what it is and who will help shape our newest shops from day one! What will I be doing? • Supporting the full recruitment cycle across all shop and management roles with a particular focus on staffing new site openings and ensuring each new shop launches with a brilliant team in place!, • Building strong talent pipelines through proactive sourcing, headhunting, outreach and networking., • Conducting thorough screening of candidates, including telephone, virtual and face-to-face interviews, to ensure only the best progress through the process!, • Assisting shop managers with interviewing, shortlisting and selecting the best candidates., • Liaising with managers to schedule interviews and ensure smooth coordination across teams., • Conducting right-to-work and other pre-employment checks to ensure compliance., • Supporting onboarding to help new hires settle in quickly and confidently, especially crucial during new shop launches!, • Keeping recruitment data tidy and up to date and assisting with hiring reports., • Ensuring every candidate receives the best possible hiring experience, so good that they'll want to refer all their friends!, • Checking in regularly with shop teams to understand their staffing needs and challenges and staying ahead of resourcing demands as we prepare for new openings. We are looking for someone who: • Has previous experience as a Recruitment Manager, ideally in hospitality!, • Is a great communicator whether on the phone, over email or face-to-face., • Is organised, dependable and great at juggling multiple pipelines at once, especially when working at pace during new shop opening periods., • Works well at pace but never lets quality drop., • Is passionate about culture-first hiring and choosing people who make teams stronger., • Has experience with recruitment platforms, scheduling tools and ATS systems (bonus points if you've used Harri!), • Works brilliantly with others, someone who shops genuinely enjoy collaborating with., • Brings a great vibe to the team! Someone who is approachable, supportive and positive! This is a hybrid role, a mixture of working from home as well as attending meetings which may take place in the London-based shops, we expect regular presence in the shops to get to know our people and live the YSP values! We're offering a competitive salary based on a 45-hour contract with 28 days holiday and Christmas closure! Benefits include cycle to work scheme, tech scheme, company pension, access to our Wellbeing Hub through Hospitality Action. Free pizza across all of our locations during your working hours and brilliant discounts for family and friends in all restaurants and online merchandise. If you want to help build brilliant teams and be part of our fast growing, pizza-loving company then we can't wait to hear from you! How to apply: Send your CV and a cover letter telling us why you'd be the perfect fit to

    Easy apply
  • Fulfillment and Events Assistant
    Fulfillment and Events Assistant
    2 months ago
    £12.71 hourly
    Full-time
    London

    About the job Fulfilment Assistant at London Nootropics At London Nootropics, our mission is to help people stay balanced and find their flow — with delicious, best-in-class adaptogenic coffee that supports mental clarity, calm and focus. We launched in March 2020 with a vision to make adaptogens accessible and easy to add to everyday life. As we’ve grown, we’ve stayed deeply committed to quality, care, and operational excellence — making sure every order, delivery and event runs smoothly behind the scenes. We’re now looking for a Fulfilment Assistant to join our Operations team and play a hands-on role in keeping our fulfilment, shipping and office operations running seamlessly. If you’re organised, proactive, and enjoy being at the heart of how things get done, we’d love to hear from you. About the role As our Fulfilment Assistant, you’ll be a key part of our day-to-day operations — supporting fulfilment and shipping, coordinating deliveries, maintaining systems, and helping keep both our warehouse and office running smoothly. You’ll work closely with our Fulfilment Manager, Customer Service, Events and wider Operations team, gaining exposure to multiple systems and processes. This is a varied, fast-paced role where attention to detail, clear communication and reliability really matter. Your work will directly shape how efficiently we operate — from customer orders and stock movements to events and office logistics. Fulfilment & Shipping Operations Support the Fulfilment Manager with daily fulfilment and shipping operations Work across platforms including Royal Mail, Shopify, GoFlow and courier systems Assist with order processing, shipment coordination and system management Help create and maintain operational processes to improve efficiency and workflows Plan fulfilment activities and log key events to ensure deadlines are met Provide administrative support, including emails, follow-ups and documentation Maintain close communication with Customer Service and wider teams Support day-to-day coordination alongside the Fulfilment Manager Deliveries & Quality Control Manage incoming deliveries and carry out quality control checks on received stock Complete QC reports and delivery records accurately Communicate with couriers and delivery drivers Assist with allocating and organising deliveries Rotate stock to ensure FIFO (first in, first out) processes are followed Support and maintain Goods In Quality Control procedures Events Support Pack and prepare equipment and stock for events Maintain and update events inventory Collaborate with the Marketing team to support event logistics Control and replenish event-related stock Coordinate admin tasks between fulfilment and marketing Keep the events room organised and well-maintained Office & General Operations Support Help keep the office organised, functional and welcoming Allocate and manage stock across office and storage spaces Conduct daily checks and report issues to the Fulfilment Manager Ensure tools and equipment are available and maintained Arrange replacements or purchases when needed We’d love to hear from you if you… Are highly organised, reliable and detail-oriented Enjoy hands-on operational work and keeping things running smoothly Communicate clearly and confidently, both written and verbal Thrive in a fast-moving, growing business Are confident using systems and keen to learn new tools Enjoy being part of a close-knit, supportive team Take pride in doing things properly and improving processes over time Care about contributing to a positive, high-performing workplace Why join us? Be part of a fast-growing, purpose-driven company with big ambitions Work alongside a supportive, motivated team who genuinely care Staff discount on our adaptogenic coffee and wellness products Monthly health and wellness allowance Regular team socials & events Opportunity to grow your role as the business scales Meaningful work — your contribution directly supports our customers, team and long-term growth Join us on our journey to bring adaptogens to the world — and become part of a driven, positive team with great energy and purpose

    No experience
    Easy apply

Popular jobs searches in London

Jobs by neighbourhood

Popular email support jobs locations