Administrative Assistant - admin base - London

Receptionist / Administration Job Description A Receptionist / Administrator is responsible for managing front desk operations and providing administrative support to ensure the smooth running of an organisation. Key Responsibilities Reception Duties • Greet and welcome visitors, clients, and guests professionally., • Answer, screen, and direct incoming telephone calls., • Handle enquiries and provide accurate information., • Manage visitor sign-in procedures and maintain visitor records., • Receive, sort, and distribute incoming mail and deliveries. Administrative Duties • Perform general office administration tasks, including filing, photocopying, scanning, and data entry., • Maintain and update company records, databases, and documentation., • Schedule appointments, meetings, and conference room bookings., • Prepare correspondence, reports, and presentations as required., • Order and monitor office supplies and stationery. Coordination and Support • Support managers and staff with administrative requirements., • Coordinate travel arrangements and accommodation bookings when necessary., • Assist with organising company events and meetings., • Liaise with suppliers, service providers, and external stakeholders. Required Skills and Qualifications • Excellent verbal and written communication skills., • Strong organisational and time-management abilities., • Professional and friendly customer service approach., • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)., • Ability to multitask and work under pressure., • Good attention to detail and accuracy., • Previous experience in reception, administration, or customer service is desirable. Personal Attributes • Professional appearance and attitude., • Reliable, punctual, and trustworthy., • Strong interpersonal skills., • Positive and proactive approach to work., • Ability to maintain confidentiality. Sample CV Job Description Entry Receptionist / Administrator • Managed front desk operations and greeted visitors in a professional manner., • Handled incoming calls, emails, and correspondence., • Scheduled meetings and maintained office calendars., • Performed data entry, filing, and document management., • Ordered office supplies and coordinated office maintenance., • Provided administrative support to management and staff.

Location: London Salary: £27,000 per year Start Date: January 2027 Job Type: Full-Time Apprenticeship Working Pattern: Monday to Friday, with an allocated paid study day Job description Kick-start your career with an exciting opportunity as a Business Administration Apprentice within a leading IT company based in London. This paid apprenticeship is designed for students who have recently completed their A-Levels and are looking to gain practical workplace experience while earning a salary and working towards a recognised qualification. As part of a supportive and professional team, you will develop valuable business administration skills while assisting with the day-to-day operations of a fast-paced technology business. You'll gain hands-on experience across administration, customer service, project coordination and business support, providing you with an excellent foundation for a successful career in the IT industry. This is an ideal opportunity for motivated individuals who are organised, eager to learn and ready to take the first step into a professional career. Key responsibilities • Support the day-to-day administrative functions of the business and assist various departments across the organisation., • Manage emails, calendars and meeting schedules using Microsoft Outlook., • Prepare professional documents, reports and presentations using Microsoft Word, Excel and PowerPoint., • Update and maintain customer records and company databases using internal CRM systems., • Assist with processing business documentation, purchase orders and general office administration., • Coordinate meetings, training sessions and internal communications., • Provide excellent customer service by responding to telephone and email enquiries in a professional manner., • Support project administration for the IT team by tracking tasks, documentation and deadlines., • Organise and maintain digital filing systems to ensure company records remain accurate and accessible., • Work closely with experienced colleagues to develop knowledge of business operations and the technology sector., • Maintain confidentiality and handle sensitive business information professionally., • Complete apprenticeship coursework and attend any required training sessions. What we're looking for Recently completed A-Levels (or equivalent qualifications). Applicants must include their UCAS points on their CV as part of the application process. No previous office or administration experience is required, full training will be provided. Strong computer skills with a good working knowledge of Microsoft Office (Word, Excel, Outlook and PowerPoint). Excellent written and verbal communication skills. A professional, enthusiastic and positive attitude with a willingness to learn. Strong organisational skills and attention to detail. Good time management and the ability to prioritise tasks effectively. Ability to work independently as well as part of a team. An interest in business administration and the IT industry. Benefits Starting salary of £27,000 per annum. Fully funded Business Administration qualification. Ongoing mentoring and career development opportunities. Valuable hands-on experience within a growing IT organisation. Supportive, professional team environment.

Role Overview: At ETM Group, being a Head Receptionist is a key front-of-house leadership role and an essential part of delivering a seamless, premium guest experience. You are not just managing arrivals, you are setting the standard for the entire reception experience, leading by example and ensuring every guest feels welcomed, valued, and looked after from the moment they arrive. Across our ETM Collection venues from rooftop restaurants to refined dining spaces our Head Receptionists play a vital role in overseeing reservations, welcoming guests, and coordinating the smooth flow of service. You will take responsibility for the day-to-day running of the reception area, ensuring bookings are managed accurately, guests are seated efficiently, and the highest standards of guest care are consistently delivered. Working closely with the management and floor teams, you will support and guide the reception team, helping to maintain a professional, organised, and welcoming environment. This is a hands-on role where you will lead from the front, support the team during busy service periods, and ensure every detail of the guest journey is handled with care and attention. If you are an experienced Host/ Reception professional with a background in premium dining, strong organisational skills, and a natural ability to lead others, this is an opportunity to take the next step in your career within one of London's leading hospitality groups. Company Benefits: • Competitive industry pay (based on salary & Tronc), • 50% discount for you and up to 5 friends at any of our venues, • Paid annual leave, • Pension, • Quarterly Incentive Scheme, • Generous employee referral scheme, • Discounted shopping at many high street stores, • Cycle to work scheme, • Access to Stream for better money management, • Access to the award winning Hospitality Action Charity, offering an Employee Assistance Program, • Group wide Learning and Development opportunities, • Complementary hot drinks in your venue, • Complementary meal on shift, • Your birthday lunch is on us The Ideal Candidate Will Present: • Experience: Previous experience in a head receptionist, head host, reception supervisor, or front-of-house role is essential., • Guest Focus: You are welcoming, friendly, and confident interacting with guests., • Organisation & Attention to Detail: You are highly organised and able to manage bookings and guest flow efficiently., • Communication Skills: You communicate clearly and professionally with both guests and team members., • Presentation: You maintain a polished and professional appearance at all times., • Calm Under Pressure: You remain composed and solution-focused during busy service periods., • Positive Attitude: You bring energy, warmth, and professionalism to every shift., • Team Player: You work collaboratively with the wider front-of-house team to ensure smooth service. About Us: ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, — we deliver exceptional food, drink, entertainment, and guest experiences across the capital. From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge. ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

The role involves supporting a small creative technology business with light administrative and digital tasks, including developing a portfolio of websites and apps. Responsibilities include: • Updating and curating social media content., • Following clear, step-by-step processes within agreed timeframes., • Adding content to a live web environment as part of the interview process, with guidance provided., • Working remotely with flexible hours while meeting agreed deadlines. The engagement will initially be project-based and freelance, with the potential for increased hours and responsibilities over time. The role would suit a detail-oriented person who is comfortable following instructions and using online tools.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: · ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level · be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates · be extremely knowledgeable in regards to the company services, standards & products · commercially and financially astute · flexible on working hrs and duties · have a great eye for details and will maintain guests’ record up to date at all time · provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Night Hotel Receptionist – 4* Townhouse Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 41 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Night Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 4 days a week (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about 5-star service and guest journey. The role reports directly to the Hotel Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx, • Possess excellent presentation and interpersonal skills, • Skilled in checking arrivals lists, credit limit reporting and cash handling, • Knowledge of standard PC packages and computerized reservations systems, • Proficient in handling general clerical and administrative tasks, • Be flexible, will have great attention to detail, • possess the ability to work independently, • Excellent command in English, both in oral and written, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Job Ref: 13667 Branch: Apex Temple Court Hotel - London Location: Apex Temple Court Hotel, London Salary/Benefits: £13.69 per hour plus excellent benefits company and Perks Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 15/10/2026 Closing date: 26/11/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Front Office Receptionist in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication app, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Front Office Receptionist, you will be responsible for delivering a high level of service to all our guests. Working in Reception offering a warm welcome to all our guests you will ensure the building is safe and secure and that all guests requirements are catered for. You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will love. You will be responsible for your own work and take pride in the high standard of customer service and organisation whilst adhering to all health and safety guidelines. Joining the dedicated Front Office department, you will: • Greet our guests with a friendly hello and an infectious smile., • Ensure that the Guest Check in/out procedure is seamless., • Provide accurate information to Guests regarding the local area as well as offering an excellent overall knowledge of all Hotel facilities and services., • Answer phone calls and emails, • Create brilliant customer service and a fun environment in order to promote guest loyalty About you: As a Front Office Receptionist, you will have excellent organisational skills and attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests before, during and after their stay. You will love chatting to our guests offering help and assistance, you will be great at multi-tasking, you will be efficient at solving all guest enquiries and all with a smile and infectious personality! On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Front Office Receptionist. With this in mind, we are looking for a Front Office Receptionist who: • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you! About Apex Temple Court Hotel Apex Temple Court Hotel is just seconds from Fleet Street. This hotel is perfect for visiting Theatreland, Covent Garden or London's business districts in the square mile. Tucked away in an intimate, contemporary space just beyond the reception of Apex Temple Court Hotel, Chambers Restaurant is perfect for any occasion. Chambers' menu is focused yet diverse: Canape options set the table for traditional mains with a modern twist, as the culinary team covers the spectrum of European cuisine. Chambers' unique settings include an artful main dining room with innovative lighting schemes and a charming outdoor dining space in the hotel's courtyard, surrounded by historic Temple Court buildings.

Remote, commission-based opportunity supporting eBay UK operations as a Virtual Assistant.