25 Jun 2024EMJO86First Line Support£25,000 to £27,000paNewport, Gwent, United KingdomPermanentAs a First Line Support Technician, you will be the first point of contact for users seeking technical assistance. You will provide timely and effective support, troubleshoot basic technical issues, and ensure that users receive the highest level of
4 months ago
Newport
As a First Line Support Technician, you will be the first point of contact for users seeking technical assistance. Respond to client inquiries via phone, email, and chat, providing first-level technical support. Escalate complex issues to second- and third-line support teams when necessary. You w...