Customer service manager jobs in NewportCreate job alerts

JOB TITLE – Senior Spa Therapist DEPARTMENT – Spa CONTRACT TYPE – Permanent RATE OF PAY - £12.98 per hour, plus Elemis product commission HOURS – 30 hours over 4 days LOCATION – Newport, NP18 1HQ ID – Req4966 OVERVIEW - Join the ‘Greatest Story in Hospitality’ by becoming a Spa ‘Hospitality Hero’ in one of our award-winning spas based at our Celtic Manor Resort - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - • VTCT NVQ Level 3 Beauty Therapy, • Minimum 24 Months experience in a salon or spa environment as a Spa Therapist OR Minimum 12 Months experience as a Senior Spa Therapist, • Ability to lead and motivate a team, • To have the ability and stamina to perform a minimum of 8 hours’ worth of treatments per day, • Be responsible for delivering the ultimate in professional internal/external customer service with the standards expected and trained by the Department, • Be responsible for ensuring full, safe operation of all equipment and stock, in accordance with health and safety requirements, • Be responsible for the cleanliness and presentation within your working environment in accordance with set standards, • Assess the needs of the business at any one time and delegate responsibilities to ensure smooth operations, • Be responsible for resolving all internal/external customer complaints escalated from team members, solving the complaint to the resort and internal/external customers benefit, • Attend Departmental Briefings in the absence of the Assistant Spa Manager and Spa Manager and ensure that good communication is maintained at all times, • Access to career development training from day one, • Discounts on food & beverage and hotel stays, • Discounted leisure membership, • Free GP virtual appointment service, • 24/7 wellbeing helpline, • NEST pension scheme, • Social Club, • Staff appreciation events, • I am equipped, trained, and supported to do THE BEST JOB I CAN, • I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS, • I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment, • I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role, • I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED

Assistant Manager in Training - Cwmbran.Are you looking for personal development to become a future manager?.Are you looking for a fun and fast paced environment to work in, with great benefits?.Could you help us create lasting memories for our customers by providing outstanding customer service?.Jo

An exciting new Shift Manager opportunity at DX! * This is a night shift based vacancy* All about you You will be friendly, hard-working and love the buzz of getting things done. We love team players and here at DX we are committed to providing our people the technical and personal skills to progress their careers. About us We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise. What will it feel like to be part of our team? At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise. Role summary: The Shift Manager role reports to the Operations Manager and leads and manages all aspects of the daily shift operation in a cost effective and productive manner. The Shift Manager will be responsible for ensuring that service is in line with Service Level Agreements and Key Performance Indicator targets. This key leadership role will also effectively manage all colleagues on the shift to ensure all Customer expectations are achieved. Key responsibilities Lead and manage the warehousing operation for the shift ensuring the effective and accurate sortation of goods. Ensure all activities are undertaken in line with company policies in safe and proactive manner Managing costs and performance of the shift Lead and engage a team to drive excellent customer service Effective management of performance, conduct, absence, engagement and training and development of team members, holding people accountable to agreed departmental and company standards. Monitor KPI's, identify and communicate associated actions and highlight areas for improvement. Provide a shift summary and handover record with any exceptions detailed and actioned. Essential criteria for this role Previous experience in the logistics or distribution industry Additional information on this role If you have previous experience of managing teams in fast-paced mail/distribution environments and have the ambition to develop your leadership skills, then we would love to hear from you. Benefits: Competitive Rates of Pay Holidays: 25 days increasing with length of service + bank holidays Long Service Recognition scheme Enhanced Maternity & Paternity Company Pension Scheme Life Assurance Employee Assistance programme including 24/7 Virtual GP DX Discounts Portal Excellent opportunities for career progression and more!! We look forward to hearing from you! TPBN1_UKTJ

Internal Sales Executive / Sales Executive / Telesales Executive / Business Development Manager Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. Salary £30k basic, dependent on experience + life cover, pension and other benefits. Plus salary reviews at end of probation period(£31.5) and end of first year(£32.6) Working Hours: Monday to Thursday9.00am 5.00pm Friday9.00am 4pm Start Date: Immediate or to suit your availability. This is a full-time permanent role of 36.5 hours per week. Company Description: Our clients are the market leading specialists in the collection and recycling of waste oils and hazardous workshop waste. An exciting opportunity for an Internal Sales Executive / Telesales Executive / Business Development Manager to join a friendly team. Job Description: Due to company expansion, we are now looking for several new Internal Sales executives / Telesales executives to join our growing Internal Sales team. You will primarily be working from a Database of existing clients and potential new customers, with responsibility for a designated geographical area. Predominantly working within Automotive / Vehicle workshops sector. Role and responsibilities: A major part of this role will be outbound sales calls to your designated database of existing and potential customers with the objective of booking a set number of jobs per day. The emphasis will be on quality of calls and successful conversion to a booking for the companies service. Research and continually developing the market database from online searches Updating and maintaining contact relationship management database Contacting vehicle workshops by telephone to arrange waste oil collections Receiving inbound calls from vehicle workshops Correspondence with vehicle workshops by email Setting up customer accounts using a bespoke portal Creating collection jobs using the bespoke portal for allocation to tanker drivers via their smart phone app. Reviewing allocated jobs using mapping software Updating database after completed jobs Working as part of a team who are allocated to specific geographical areas Liaising with the nominated area collection driver for reviewing work plans and optimising the workflow Person Specification: Excellent communication skills, both verbal and written, with good attention to detail. Good Rapport building skills. First class Administration and IT skills, with good attention to detail Strong organisational skills. Resilience Ability to multi-task. Ability to work as part of a team. Experience: Ideally you will have previous B2B Sales experience: this could be Telesales / Inside Sales or Face to face. However, our clients would also consider candidates from other career paths who have the personal attributes to move across to an Internal sales role and the desire and commitment to successfully make this transfer. Database management Use of CRM Please send CV and a cover letter to Frazer, explaining why this role would suit you. Internal Sales Executive / Sales Executive / Telesales Executive / Business Development Manager Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. Salary £30k basic, dependent on experience + life cover, pension and other benefits. The Sales Recruitment Network recruits B2B and B2C Sales Directors, Sales Managers, Field Sales Executives and Internal Sales Executives:Telesales Managers, Telesales Executives and Telemarketing Executives:Marketing Directors, Marketing Executives, Marketing Coordinators and Marketing Assistants: Customer Services Managers, Customer Services Executives and Sales Administrators in all industries throughout the UK. TPBN1_UKTJ

About the role: Our Assistant Depot Supervisor will ensure that our warehouse operation always runs smoothly and that each one of our customers receives their appliance on time, every time. You will be responsible for ensuring that our delivery and installation runs are prepped to go out each morning and supported via tracking any issues which may arise throughout the day. A hands-on approach is required to support our self-loading depot and you will ensure that all our vehicles are road worthy, legal and compliant whilst providing on-going support to our Drivers, Quality and People teams. Salary: £25,563.20 per annum pro rata Hours: 5 on 3 off, 5 on 2 off shift pattern, working 4am-1pm and 1pm-10pm 40 hours per week Job Type: Full time 9 Month FTC 1 Junction Cut Road, Alexandra Docks, Newport NP20 2RZ What to expect: Complete in-house reports for the Depot Manager daily Check that all vehicles leaving the depot are secure and meet required transport legislation requirements Ensure that all members of the team both employed and self-employed are complying with the training that they have received Complete alcohol testing when required Communicate with our Drivers, handling any queries efficiently and in a professional manner Transport Debriefing duties of vehicles returning from delivery and installation runs Take responsibility for managing the transhipping and reloads A bit about you: Understand transport legislation and logistics operation Able to build good relationships with people even when under pressure Challenge any vehicle issues or damages with our Drivers Able to make decisions in the absence of the Depot Manager to drive performance and service React quickly to information and be able to solve problems independently Good communication skills both verbally and written Competent use of Microsoft, particularly Excel A Bit About Us: We're a team of individuals who go to great lengths to make sure our customers are the happiest customers out there. We may sell everything from washing machines to PlayStations, but at our core we're a people business. We roll up our sleeves and work together to make things happen. From logistics, recycling to our award winning IT teams, almost everything we do, we do ourselves to make sure every aspect of our customer journey is done properly. Our Benefits: 31 days holiday pro rata At least 5% contribution pension scheme Healthcare Cashback Scheme Exclusive Staff Discount Enhanced Maternity, Paternity and Adoption Packages Expression of wish service Make a difference days (x2 fully paid charity days a year) Share-save Scheme To see all our benefits and perks, visit our AO Benefits page. TPBN1_UKTJ

We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will be respons

Lead and Inspire: Senior Retail Colleague – Part-Time (12 Hours/Week). As a Senior Retail Colleague, you’ll play a key part in. Store Assistant Supervisor, Retail Floor Manager, Shop Supervisor, or Customer Service Supervisor.

We're recruiting an experienced Cafe Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations on a full time basis, contracted to 40 hours per week. As a Cafe Manager, you will be respons

Team Leader (Barista Maestro) - Cardiff DT - 30 hours per week - permanent contract.At Costa Coffee, we are what we craft.It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.And as a Team Leader, you can too.We're a global coffee brand with

Sending marketing emails to customers and understanding how to segment customers to create email flows and marketing campaigns to maximize sales. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. The candida

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

You are commercially minded (perhaps a current Brand Manager?) with a have a strong understanding of medical governance, compliance and operational best practices. We are working with a medical consultancy agency who are looking to bring in a Medical Operations Manager to lead the delivery of client

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

The Service Delivery Manager plays a key role in ensuring customers receive excellent service. They drive service performance, customer satisfaction, and retention, while identifying opportunities for service improvement and growth. Experience with service transition, remote support tooling, and cus

Night Team Leader Care and SupportScroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.Ashlea Court Care Home Contract: Full Time and Part- Time Salary: £14.Per Hour Shift Type: Nights Contracted hours: Full Time

Leverage Your Professional Expertise in a Flexible, Purpose-Driven Career.Ready to take your business expertise off the beaten path? Create a flexible, online career where personal growth, purpose and helping others are central to what you do.B+ personal development and success education industry.We

Job Description Pertemps are recrutiing for a Design Team Leader on behalf of our client.This is a hands-on leadership role where youll manage a small but highly skilled design team, ensuring projects are delivered on time and to the highest standards.Working closely with other departments, you wil

Our mission is to deliver products that customers love while building a company culture rooted in.

Job Description Role: Key Account Manager - Public Sector Contracts Location: An external role covering South Wales Sector: Building Materials / Construction Supplies Package: Circa £40K (negotiable) + Bonus + Car + Mon - Fri only - Strong Independent Company - General merchants products expe

The Territory Service Manager's primary duty is to provide on-location technical support to customers, resolve technical and operational issues with our kitchen equipment, and manage service performance with multiple distributors and/or service partners in a defined territory. As a Territory Service

Working in Customer Service, your job will be to show our existing customers why the EE family is the right one for them. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Alongside working, you will also complete

Dutch-Speaking Customer Service Advisor. Prior experience in a customer service role is advantageous. Dutch speaking Customer Service Advisor.

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.

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This is customer service, so lets keep it simple. Would you love working in customer service? Do you want. Alongside working, you will also complete a Level 2 NVQ in Customer Service as part of our Apprenticeship.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the UK market.

If so, you have the transferrable skills to succeed in a Customer Service Billing role with EE. We need people like you to speak with our customers over the phone about their account, listen to their needs and work together to find the best possible outcome.