Casualty Claims Handler
hace 26 días
London
About the Role We are seeking an experienced Casualty Claims Handler to join a growing and highly respected Third-Party Administrator (TPA). This is an excellent opportunity for a claims professional looking to develop their career within a supportive organisation that genuinely invests in its people through structured progression pathways and support towards professional insurance qualifications. Working remotely, you will manage a varied portfolio of casualty claims, with a particular focus on Employers' Liability (EL) and MOJ Personal Injury claims, ensuring files are handled efficiently, accurately, and in line with client and regulatory requirements. Key Responsibilities • Manage a caseload of casualty claims from first notification through to settlement., • Handle MOJ Portal Personal Injury claims, ensuring compliance with all relevant protocols and timescales., • Investigate and assess Employers' Liability (EL) claims, reviewing liability, causation, and quantum., • Liaise with claimants, solicitors, insurers, clients, brokers, and other stakeholders., • Obtain and review medical evidence, wage information, and other supporting documentation., • Negotiate settlements within delegated authority levels., • Maintain accurate claim reserves and detailed file notes., • Ensure excellent customer service and proactive communication throughout the claims lifecycle., • Identify potential fraud indicators and escalate where appropriate., • Support the achievement of team and client service objectives.About You, • Previous experience handling casualty claims within a TPA, insurer, loss adjuster, or claims management environment., • Essential experience managing MOJ Personal Injury claims., • Essential experience handling Employers' Liability (EL) claims., • Strong understanding of UK claims processes, liability investigations, and personal injury procedures., • Excellent negotiation and communication skills., • Ability to manage a busy caseload independently while working remotely., • Strong organisational skills and attention to detail., • Proficient in claims management systems and Microsoft Office applications.What's on Offer?, • Fully remote working arrangement., • Competitive salary and comprehensive benefits package., • Clear career progression opportunities within a growing business., • Support and funding towards professional insurance qualifications, including Cert CII and further Chartered Insurance Institute studies., • Ongoing training, mentoring, and professional development., • Collaborative and supportive management team., • Opportunity to work with a diverse and interesting casualty claims portfolio.Why Join? This is a fantastic opportunity to join a forward-thinking organisation that values its employees and promotes long-term career development. You'll be part of a supportive team environment where your expertise is recognised, your progression is encouraged, and your professional qualifications are actively supported. Apply today if you have MOJ Personal Injury and Employers' Liability claims experience and are looking for a fully remote role with genuine career development opportunities.