Reception Coordinator – Administration - City Rooms

Are you looking for a challenging job that will change your life? Do you want to work for the leading letting estate agency of London? We are looking for 2 letting negotiators to start asap. ITALIAN, SPANISH, FRENCH, CHINESE speakers and more! What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £50,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) We offer : Basic Salary + Commission Training Weekly Bonuses Monthly bonuses CAREER PROGRESSION opportunity!! No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Job Types: Full-time, Permanent, Fixed term contract Benefits: Company events Company pension Employee discount

Ready to kickstart a high-performance career in property? We’re on the lookout for ambitious Trainee Lettings Negotiators ready to take on London with energy, drive, and a hunger to succeed. At City Rooms, we’ll arm you with the tools, training, and support to thrive in one of the most exciting industries out there. From conducting property viewings and negotiating deals to building lasting relationships with clients, this role puts you at the heart of London living. What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £60,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) What you’ll be doing: Showing clients around some of London’s most sought-after neighbourhoods, and selling the dream! Turning viewings into offers, and offers into move-ins Supporting clients through the referencing and contracting process Collaborating with the team to smash performance targets Staying on top of listings, leads, and market trends About Us We’re London’s leading shared accommodation provider, managing thousands of tenancies across the capital. With over 15 years in business, we’re still growing fast – and just as ambitious as ever. Our mission is simple: to provide quality rooms and exceptional service for London renters, and to create big opportunities for the people who help make that happen. No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Additional pay: Bonus scheme Commission pay Performance bonus Benefits: Company pension Employee discount Schedule: Monday to Friday Weekend availability *Fluency in an additional language such as Italian, Spanish, French, Chinese, or any other Asian language is a strong advantage.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level, • be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • flexible on working hrs and duties, • have a great eye for details and will maintain guests’ record up to date at all time, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

Company Overview We are a commercial property management and retail operations company responsible for managing multiple retail units and developing new business projects. With continued business growth, branch expansion, and the preparation of a new food hall project, we are seeking a Business Support Officer to support operational coordination, project follow-up, and new site development. Job Title: Business Support Officer Department: Operations Salary: £30,000–£33,500 Location: Multi-site SOC Code: 3549 Key Responsibilities 1. Operational Support & Coordination Support the Director in coordinating day-to-day operations across multiple commercial units. Monitor branch performance and assist in resolving operational issues. Liaise with tenants, suppliers, contractors, and property management parties. Maintain contracts, operational records, and project documentation. Assist with invoice verification, supplier quotation comparisons, and cost tracking. 2. Branch Expansion & Project Follow-Up Assist in new site identification and preliminary feasibility assessments. Support lease negotiations and contractual processes. Develop and track project timelines for new branch setup. Coordinate with contractors, renovation teams, and suppliers to ensure timely delivery. Conduct site visits to monitor project progress and report updates to management. 3. Renovation Planning & Space Allocation Assist in layout planning and functional area allocation for new projects. Liaise with designers regarding renovation plans and spatial configuration. Monitor budget execution, material procurement, and supplier coordination. Oversee renovation progress to ensure alignment with plans and quality standards. 4. Food Hall Project Preparation Support overall preparation and coordination of new food hall projects. Assist in vendor onboarding and tenancy coordination. Help establish basic operational procedures and workflow systems. Ensure readiness prior to official launch and opening. 5. Reporting & Process Improvement Prepare project progress reports and operational summaries. Maintain structured documentation and filing systems. Assist in improving internal operational processes and coordination systems. Requirements Bachelor’s degree or above (Business, Management, Engineering Management, or related fields preferred). Previous experience in project coordination or multi-site operational support preferred. Strong organisational and multitasking skills. Proficiency in Microsoft Excel and standard office software. Strong communication skills in both English and Mandarin (written and spoken). Full UK driving licence and willingness to travel between branches and project sites. Salary & Benefits Annual salary: £30,000 – £33,500 (depending on experience and capability) Full-time position Work location: Based on company project arrangements, with travel between branches and sites required

We are seeking an exceptional Receptionist to join the team for the highly anticipated opening of Bread Street Kitchen & Bar at 22 Bishopsgate. Launching in Spring 2026, this iconic Gordon Ramsay restaurant is set to reach extraordinary new heights. Situated on Level 59 of 22 Bishopsgate, Bread Street Kitchen & Bar will boast breathtaking, panoramic views across London, creating a truly unforgettable dining destination. Guests will enjoy an elevated, globally inspired all-day menu, showcasing signature Gordon Ramsay classics, alongside innovative, expertly crafted cocktails, and an exciting new afternoon tea experience. This is a rare opportunity to be part of a landmark opening in one of the city’s most spectacular locations. Your responsibilities will include: • You will be the first and last point of contact for our guests, setting the tone for an exceptional dining experience, • Managing reservations, seating plans, and guest flow to ensure a smooth and efficient service, • Handling telephone calls, emails, and booking enquiries in a professional and timely manner, • Ensuring guests are seated promptly and their needs are communicated effectively to the Front of House team, • Building rapport with guests in a friendly yet professional manner to enhance their overall experience, • Managing guest queries, special requests, and feedback with confidence and discretion, • Maintaining a well-presented and organised reception area at all times What We’re Looking For: • Previous experience in a receptionist, host, or customer-facing hospitality role, • Excellent communication and organisational skills, • A polished, professional manner with a naturally warm and engaging personality, • Strong attention to detail and the ability to multitask in a fast-paced environment, • A genuine passion for delivering outstanding customer service What’s in it for you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Inspired by: People Director We're looking for a People Administration Payroll Manager who thrives working in detail, has expert HR knowledge and wants to get stuck into the data to support our People function thrive. The Role You will be responsible for running a payroll of 500+ team members, working with and managing our external Payroll provider to ensure a smooth process for both salaried and hourly team, provide accurate reporting on people across multiple data points and provide efficient HR administrative support to the People Team As part of the People Team you will share our passion for people and for ensuring every process is adhered to, using the lens of data to support our decision making, meticulously in detail and a lover of Excel. You are action orientated, task focused and ticking tasks off your list. We expect you to be curious, diligent, thirsty for knowledge, fast paced and adaptable. We Expect You To: Manage and process payroll end to end, ensuring processes are efficient, robust, and accurate with no detail left unchecked including monthly tronc breakdowns and payments Manage all joiners, moves, and leavers from both a payroll and administrative perspective Handle SSP, SMP, PAYE, NI payments and reconciliations across the business Uphold and maintain the relationship with the pension provider Complete year-end processes including P11Ds Respond to all payroll queries in a timely manner Generate reporting and narrative on TRONC, pay bandings, and other key data points Collaborate with the finance team on monthly payroll journals balance sheets Be an expert in Right to Work legislation, supporting the Talent Engagement team to ensure 100% compliance Manage all people-related documentation including HR policies, contracts, job descriptions, and other administrative materials, ensuring they are up to date, compliant with current employment law, and distributed as required Own and maintain the Workforce Management platform working in collaboration with Operations, Talent Systems Support and execute projects set out by the People Director including Gender Pay Gap reporting and HR legislation research -- ensuring we are a fully compliant employer Create and maintain emails for new starters, joiners, and leavers, including management of email groups, signatures, and system logins Ensure laptops are tagged and logged, keeping track of who is using what equipment Email employees' pension auto-enrolment letters and manage the opt-out process, ensuring correct documentation and follow-up Draft and manage all disciplinary documentation templates, working with stakeholders across the group to ensure due process is followed Assist with all salary sacrifice benefits Liaise with and guide management teams through PDS submissions, ensuring all data supplied is accurate Maintain holiday entitlement records and generate leave balance reports to support holiday planning Draft, email, and post formal employee letters such as contract variations, welfare meetings, disciplinary invites, pay increases, and proof of employment Provide references for leavers upon request Generate HR metrics and reports including headcount, turnover, and absence data to support business insights Who You'll Be A Payroll specialist with 2 years' experience running both salaried hourly Payroll structures Someone who loves living in detail English literate -- proficient in letter policy writing Adaptable, with the ability to move at pace whilst maintaining strong attention to detail Proficient in Excel, analytics reporting Be able to demonstrate a proactive working style and someone who moves through a task list efficiently An independent worker, with a diligent and solution-based approach Reliable, someone who shows up who the team and is happy to jump in and support utilising all opportunities to learn Proactive about driving change and implementing process improvements The ability to notice and interpret details without explicit guidance Implementation of a system project work desirable Benefits \& Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Business / Legal Administrative Assistant (Trainee) Part-Time | Hybrid | Growth-Focused Role Heal Bright Ltd is a growing business operating at the intersection of business development, structure, and legal administration. We are building systems, refining processes, and creating scalable foundations — and we are looking for a sharp, motivated individual who wants to grow with us. This is not a “routine admin” role. It is a hands-on, evolving position within a developing organisation. If you are organised, intelligent, proactive, and genuinely interested in how businesses are structured and protected — this could be an excellent stepping stone. ⸻ What You’ll Be Doing You will work directly alongside the leadership team, supporting operational planning, internal structuring, documentation processes, and business development tasks. Business & Growth Support • Supporting internal structuring and operational planning, • Assisting with registrations, compliance processes, and protocol development, • Supporting trademarks, intellectual property and corporate identity processes, • Proofreading key documents (NDAs, basic contracts, templates), • Following up with third parties post-meetings (marketing, advertising, suppliers, etc.), • Tracking timelines, tasks and project milestones, • Conducting research and helping implement micro-projects Legal & Commercial Administration • Researching legal and commercial data, • Drafting letters, emails and structured documents (subject to review), • Organising files and maintaining document systems, • Preparing meeting minutes and structured notes, • Supporting preparation of legal matters (administrative support only) Operational & Administrative Support • Managing scheduling and inbox organisation, • Preparing summaries, checklists and planning documents, • Supporting client coordination where required, • Contributing to the development of internal systems as the company grows ⸻ Who This Role Is For This role would suit someone who: • Types quickly and accurately, • Is highly competent in Microsoft Word and comfortable with digital tools, • Is detail-oriented and structured, • Listens well and executes clearly, • Enjoys being given responsibility, • Has a genuine interest in business, compliance, legal processes or entrepreneurship, • Wants exposure to how companies are built from the inside You do not need to know everything — but you must be willing to learn quickly. ⸻ What Makes This Different • You will see how a business develops in real time, • You will be trusted with responsibility, • You will gain exposure to compliance, structuring, intellectual property, and operational planning, • Your role can grow as the company grows Tasks will evolve as the company expands. A structured weekly or monthly schedule will outline priorities, deadlines and objectives. Additional assignments may be communicated directly by the manager. Training and guidance will be provided — initiative is expected

About Us Ackroyd Legal is a dynamic, growing law firm with a strong reputation for client care and efficiency. We pride ourselves on delivering a proactive, professional service while maintaining a supportive and ambitious team culture. The Role We are seeking an organised and proactive Legal Administrator to support our busy legal teams. This is an excellent opportunity for someone looking to develop a long-term career within a progressive law firm. Key Responsibilities • Opening and setting up new client files (including AML checks and onboarding), • Managing and updating case management systems (e.g. LEAP), • Preparing and formatting legal documents and correspondence, • Liaising with clients, estate agents, lenders and third parties, • Handling incoming calls and emails in a professional manner, • Assisting New Business Team with general administrative tasks, • Ensuring compliance procedures are followed at all times About You • Previous administrative experience (legal experience preferred but not essential), • Excellent organisational skills and attention to detail, • Strong communication skills, both written and verbal, • Ability to prioritise workload and meet deadlines, • Professional, proactive and client-focused approach, • Confident using Microsoft Office and case management systems What We Offer • Competitive salary (dependent on experience), • Clear progression opportunities, • Supportive team environment, • Ongoing training and development If you are ambitious, detail-oriented, and looking to join a forward-thinking law firm, we would love to hear from you.