People Administration & Payroll Manager - Incipio Group Limited

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Arbour: A lively bar and food hall serving the high volume of theatre goers, concert attendees, event visitors and office workers that visit Olympia every day. From healthy farm to fork salads to lunchtime favourites it's set to become the hub of the roof garden. What We're Looking For Experience in fast-paced food service, quick service restaurants, cafes or street-food environments A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Confident in food safety and allergen trained Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Preparing and serving food quickly and consistently in a high-volume kiosk environment while delivering friendly, efficient service that keeps queues moving and guests happy. Engaging with guests to create great experiences and keep the atmosphere buzzing Working as part of a fast-paced team during busy periods and events, handling orders accurately, and bringing positive energy and professionalism to every shift. Following food safety, hygiene, and brand standards at all times, keeping the kiosk clean, organised, and fully stocked throughout service. Working collaboritvely with chefs and your team mates Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life Bar Arriba is a bright and buzzing West London rooftop bar and restaurant, serving Mexican-inspired bites and cocktails for unforgettable good times. What We're Looking For Previous experience in large volume hospitality, whether that's stadiums, events or the local pub! A true team player with a positive, proactive attitude A friendly, outgoing personality with a genuine love for hospitality Ability to stay calm, organised, and positive during busy services Strong teamwork skills and a willingness to support the wider venue Excellent communication and guest interaction skills Attention to detail and pride in delivering great service Flexibility to work evenings, weekends, and peak event times What You'll Be Doing Delivering fast, friendly, and memorable bar service in a high-energy rooftop environment Preparing and serving cocktails, spirits, beer, and wine to brand and spec Engaging with guests to create great experiences and keep the atmosphere buzzing Working efficiently during high-volume services, parties, and special events Maintaining a clean, well-stocked, and organised bar at all times Following all licensing, health safety, and hygiene standards Supporting the wider team to keep service running smoothly Bringing positive energy, professionalism, and pride to every shift BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally. Mental Maintenance: Therapy for free Referral Bonus: refer a friend and once they have passed their probation you receive a bonus Career support and opportunities to develop within the Career Pathway, expanding in your role as the business grows Company awards to celebrate team and regular events Incipio FC + Seasonal Socials Incentive trips sponsored by Brands (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave 50% discount for food and drink in all Incipio venues Incipio Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

We are seeking an outstanding Deputy General Manager with a love for giving guests elevated experiences, imparting their knowledge and passion for amazing food, wine and cocktails on a beautiful roof terrace. Lillie's is a sparkling wine bar and British sharing plates restaurant rooted in the rhythms of the English countryside. A celebration of homegrown supply, seasonal cooking, and modern British hospitality, it brings together the best of our fields, farms, and shores, paired with an expressive selection of sparkling wines from Britain and beyond. With expansive views across West London, the space offers a refined yet welcoming setting, designed to attract those seeking a premium and elevated experience at Olympia. The Role: As Deputy General Manager, you'll be key to the running and success of Lillie's. Our Deputy General Managers are pro-active, insightful, commercial leaders for their venues. You will bring imagination, joy and a boundless passion for incredible people, outstanding hospitality and revenue driving through innovative ideas and continuous development of your team. We Expect You To: Have experience in fresh produce restaurants and wine bars, with a WSET Level 2 or above. Have pure passion for hospitality and giving guests a wonderful time. Take full ownership of your KPIs whether that is financials, people, compliance, stock management -- guest experience is at the core of your passion. Lead joyous, guest focused, shifts; managing everything from atmosphere to standards. Empower your team to develop through the career pathway, giving clear and example lead feedback. Obsess over service standards and deliver nothing short of excellence. Coach, mentor, and inspire with a big heart and a focus on people development. Work collaboratively with your General Manager, Head Chef and other stakeholders to achieve success. Ensure safety of your guests, your team, and your venue at all times. Maintain compliance and actively promote completion of online training, daily/ weekly checks and best practices. Adapt and evolve by embracing challenges and thrive in a changing environment. Communicate with impact -- clearly, effectively, and with intention. Always taking the time to review and follow up. Be an effective leader who is approachable, honest and supportive in driving the business forward. Who You'll Be: A Proven leader with experience in either a premium restaurant or wine bar. Someone who loves intimate dining experiences and individual, unique, guest experience and interactions. Energy, passion, and resilience -- you lead by example and thrive under pressure. A structured mindset -- setting clear expectations and empowering your team. Obsessed with communication -- constantly speaking to your team, with the ability to communicate the bigger picture as well as venue specific details and getting the team to understand why their roles are so important to the companies success. Engaged in wider Incipio culture, living and breathing our values. Curiosity and courage -- always questioning, improving, and innovating. Knowledge of British produce, champagne wine desirable. Fun! Capable of integrating seamlessly into Incipio's culture. Benefits Best Bits Vitality Package: Dental, Optical and Health insurance. Gym membership discounts + other rewards Self Space: Free Therapy through Self Space. Accessible to anyone who works for Incipio Hugely exciting career development, with opportunities to grow and expand in this role as the business grows 10% Bonus capacity paid annually Company awards and events Sickness Compassionate Pay Incentive trips (Think Wine trips to Portugal and Ski Trips to France) Enhanced Maternity, Paternity and Adoption leave Incipio FC + Seasonal Socials 50% discount for food and drink in all our venues Length in service; earn additional holiday after 2 years continuous service Incipio \& Inclusivity We're all about celebrating individuality inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

Citadines Trafalgar Square is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with unique experiences and offerings to Live, Work and Play in infinite ways. Designed for the love of cities, Citadines offer travellers the comfort of a serviced residence and the flexibility of a hotel. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving • £26248.00 per annum

Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a passionate Assistant Reception Manager. This is a great opportunity to join a dynamic and supportive team in one of the UK’s most-loved restaurant brands. Benefits & rewards: • 50% staff discount for you and up to 3 friends when you dine in our restaurants., • Celebrate career anniversaries, with a gift voucher to dine in our restaurants., • Career Development and Training, including Apprenticeships., • Extra holiday allowance for length of service, up to 5 extra days after 5 years., • You can take your Birthday as a day off - Guaranteed!, • Cycle to Work Scheme., • Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Reception Manager: • To assist the Reception Manager in the building of an efficient department, by taking an active interest in the employees’ welfare, safety and development., • To assist the reception team in providing all staff with on-going service standards training as well as food and beverage product knowledge., • To supervise other receptionist, ensuring that the correct standards and methods of service are maintained., • To strictly adhere to the department’s operational budget and ensure that all costs are controlled and expenditure approved., • To attend training and meetings as required by the Reception Manager., • To conduct and contribute to regular departmental communications meetings., • Manage the reception desk and the flow of service into the restaurant in the Managers absence About you: • You have 1 years + experience in this position, • Solution-driven individual able to work under the pressure of peak service, • You love to wow guests with exceptional service, • You have excellent English language skills, • You are friendly and professional with plenty of charisma and flair About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

Receptionist - ROKA Canary Wharf ROKA is a collection of contemporary Japanese Robatayaki restaurants. Since launching in 2004 on Charlotte Street, our London family has grown to include locations in Mayfair, Canary Wharf, and Aldwych. ROKA embodies the spirit of togetherness and shared dining: (RO) represents the vibrant atmosphere, while (KA) symbolises the heat and energy of the Robata grill. Proudly part of the Azumi collection, ROKA continues to deliver an elevated yet welcoming dining experience at the heart of every service. About the Role We are seeking an enthusiastic Receptionist to join our vibrant team at ROKA Canary Wharf . As a key member of our front-of-house team, you will embody our passion for exceptional hospitality, ensuring every guest enjoys a warm, memorable welcome from the moment they arrive. OurReceptionists are dedicated, hands-on, and thrive in a fast-paced environment, all while upholding ROKA's renowned high standards. Full of personality and professionalism, you'll inspire your team to deliver the outstanding service and seamless guest experience that define us. Our Ideal Receptionist You'll embody our values and bring: • A genuine love for hospitality, with a passion for Japanese cuisine and exceptional dining experiences, • A collaborative spirit, thriving as part of a large and dynamic team, • A warm, customer-focused approach, with the ability to create memorable moments for every guest Benefits We offer incredible career growth, international opportunities, and the chance to contribute to a world-renowned brand, where every detail from the finest ingredients to our unrivalled atmosphere is crafted to perfection. As part of our team, you'll enjoy: Our Commitment to Inclusivity At ROKA, we are proud to be an equal opportunities employer, welcoming applicants from all backgrounds. If you require any assistance during the recruitment process, our Talent Acquisition team is here to support you. Working at ROKA offers more than just a job - it's an opportunity to be part of a globally renowned brand that values creativity, growth, and excellence. It's a place where passion meets opportunity, and where every team member is valued for their contribution.

We are seeking an exceptional Receptionist to join the team for the highly anticipated opening of Bread Street Kitchen & Bar at 22 Bishopsgate. Launching in Spring 2026, this iconic Gordon Ramsay restaurant is set to reach extraordinary new heights. Situated on Level 59 of 22 Bishopsgate, Bread Street Kitchen & Bar will boast breathtaking, panoramic views across London, creating a truly unforgettable dining destination. Guests will enjoy an elevated, globally inspired all-day menu, showcasing signature Gordon Ramsay classics, alongside innovative, expertly crafted cocktails, and an exciting new afternoon tea experience. This is a rare opportunity to be part of a landmark opening in one of the city’s most spectacular locations. Your responsibilities will include: • You will be the first and last point of contact for our guests, setting the tone for an exceptional dining experience, • Managing reservations, seating plans, and guest flow to ensure a smooth and efficient service, • Handling telephone calls, emails, and booking enquiries in a professional and timely manner, • Ensuring guests are seated promptly and their needs are communicated effectively to the Front of House team, • Building rapport with guests in a friendly yet professional manner to enhance their overall experience, • Managing guest queries, special requests, and feedback with confidence and discretion, • Maintaining a well-presented and organised reception area at all times What We’re Looking For: • Previous experience in a receptionist, host, or customer-facing hospitality role, • Excellent communication and organisational skills, • A polished, professional manner with a naturally warm and engaging personality, • Strong attention to detail and the ability to multitask in a fast-paced environment, • A genuine passion for delivering outstanding customer service What’s in it for you: • Competitive Pay Rate, • A fantastic 50% staff discount on food and drink in Restaurants and on Gordon Ramsay Academy classes & courses, • 30% discount for your Friends & Family in Restaurants and on Gordon Ramsay Academy classes & courses, • Employees can instantly access up to 50% of basic wages earned before payday via Stream, • Refer a Friend Scheme - earn between £250 to £1000 when referring a friend to work with us (T&Cs apply), • Access to our world-class training & development opportunities globally, • Progress your career through a multi-site and multi-brand, best in class global restaurant group, • Work with and learn from extraordinary culinary and front-of house talent in a diverse, energising and professional restaurant environment, • Preferential Room Rates at Gordon Ramsay Restaurants partner hotel, • MYNDUP - our wellbeing partner where our teams can access up to 2 hours anonymous support a month, fully funded by GRR, for everything from mental health & wellbeing, to counselling or therapy sessions, life & career coaching and more, • Meals on duty This role will offer the successful candidate an exciting opportunity to develop their career in a best-in-class global restaurant business! We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.

Hotel Receptionist – The Gyle Hotel 4* Kings Cross Born in 2019, The Gyle Hotel is a unique residential hotel located in the colourful borough of Camden. The property offers the opportunity to immerse yourself in one of London's most historically curious neighbourhoods as we welcome our guest to Argyle Square and this beautifully unique, cosy and personalised travel experience. The Gyle possess 33 keys with every room having solid oak flooring, vintage mirrors, Scottish textiles and many more lovely features. We are now ready to enlarge our family and are looking for an experienced Hotel Receptionist, experienced with the role using Rezlynx (PMS system). The receptionist will be working on-site 5 days a week, managing check-in & check-out, reservations via calls and emails, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented, extremely knowledgeable, and passionate about 5-star service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times so communication is key. The Hotel Receptionist will: • ensure arrivals, check-in & check out are managed smoothly and efficiently to the highest customer service level, • be a system superuser, updating guests’ history accordingly and understanding very well the management of room rates, • be extremely knowledgeable in regards to the company services, standards & products, • commercially and financially astute, • flexible on working hrs and duties, • have a great eye for details and will maintain guests’ record up to date at all time, • provide exceptional customer service and unforgettable experience If you are looking for a vibrant yet high-end operation, no need to look any further. Apply today and begin a new adventure with us.

We are currently recruiting for an experienced full-time Dental Clinic Receptionist to join our experienced team, helping support our patients regain their smiles and confidence through dental implant and aligners treatment. The position is for work in our established dental implant clinic in Balham, London. What's Required? Dental Reception or similar experience with the necessary IT skills Be well presented and able to communicate clearly with patients and other staff members Have a friendly and professional manner A good general knowledge of CQC compliance would be considered an advantage An excellent command of English is absolutely essential Flexibility to work between our clinics at East Finchley and Balham in London would also be an advantage Job Responsibilities: Acting as the first point of contact for visitors to the clinic, meeting and greeting people and giving a positive first impression Booking appointments and answering patient queries Liaising with staff, suppliers and clients Dealing with correspondence and phone calls related to patients and for the clinic manager Managing and preparing the daily dentist’s schedule, communicating with the staff, medical and non-medical Managing diaries and organising meetings and appointments Reminding the manager of important tasks and deadlines Preparing reports, managing databases and filing systems Implementing and maintaining procedures/administrative systems Helping with stock control The salary offered depends on experience. (Starting from £13 per hour ) Working hours are 9am until 6pm. Please send a CV and Cover Letter with your application. Expected start date: April 2026

Onze organisatie zoekt een ervaren en gedreven HR Manager om ons team te versterken. Deze cruciale rol vraagt om een strategische denker met uitstekende interpersoonlijke vaardigheden die innovatie en verandering in HR-processen kan brengen. 👋 Over ons bedrijf Wij zijn gepassioneerd over het creëren van een werkomgeving waar mensen kunnen floreren. Onze focus ligt op het bieden van banen waarin medewerkers zich gewaardeerd en uitgedaagd voelen. Wij geloven dat ons succes direct gekoppeld is aan de tevredenheid en productiviteit van ons team. Ons doel is om met integriteit te opereren en een cultuur van samenwerking en inclusie te bevorderen. 📍 Over de functie Als HR Manager ben je verantwoordelijk voor het ontwikkelen en implementeren van HR-strategieën die de bedrijfsgroei en cultuur versterken. Je speelt een sleutelrol in het aantrekken, ontwikkelen en behouden van talent, terwijl je zorgt voor een positieve werknemerservaring. Het onderhouden van sterke relaties met managers en teamleden is essentieel om een effectieve en efficiënte HR-dienstverlening te verzekeren. 🎯 Wat je zult doen • Ontwikkelen en uitvoeren van HR-beleid en -procedures om de strategische doelen van onze organisatie te ondersteunen., • Coachen van leidinggevenden en medewerkers bij HR-gerelateerde vragen en prestaties., • Monitoren en ondersteunen van wervings- en selectieprocessen om topkandidaten aan te trekken en te behouden., • Bevorderen van een inclusieve en motiverende werkomgeving die diversiteit ondersteunt., • Bijdragen aan continue verbetering door HR-systemen, -tools en -processen te evalueren en aan te passen. ✅ Vereiste kwalificaties • Een bachelor's degree in Human Resources, Bedrijfskunde of een soortgelijk veld., • Minimaal 5 jaar ervaring in een HR-rol, bij voorkeur in een dynamische omgeving., • Uitstekende kennis van arbeidswetgeving en best practices op HR-gebied., • Sterke communicatieve en interpersoonlijke vaardigheden voor het opbouwen van effectieve werkgemeenschappen., • Vermogen om te multitasken en prioriteiten te beheren in een snel veranderende omgeving. ⭐️ Prettig om te hebben • Ervaring met HR-software en data-analyse tools., • Certificeringen zoals PHR (Professional in Human Resources) of SHRM-CP (Society for Human Resource Management Certified Professional)., • Ervaring met het opzetten van diversiteits- en inclusieprogramma's., • Aanpassingsvermogen en innovatieve benadering van HR-uitdagingen. 😉 Voordelen • Competitief salaris en prestatiegerichte bonussen., • Gezondheidszorg en welzijnsprogramma's voor onze medewerkers., • Flexibiliteit om te werken vanuit huis, op kantoor of hybride., • Kansen voor professionele ontwikkeling en loopbaanbevordering., • Een open, inclusieve cultuur met regelmatige teamuitstapjes en -evenementen. Ben jij de HR-professional die ons team naar een hoger niveau kan tillen? We ontvangen graag je sollicitatie!