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Job Description Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. The Enterprise - Conferencing Technology team is looking for an experienced AV/VC IT Engineer to support local and global initiatives. This position requires applicants to have a solid experience and knowledge in design, installation, programming, and project engagement in Audio-Visual (AV) systems. The requirements equally extend to a comprehensive background and expertise in Video Conferencing (VC) solutions and supporting platforms including Zoom and MS Teams. Qualified candidates must demonstrate technical proficiency as well as an eager attitude, professionalism, and solid communication skills. A highly motivated engineer with the ability to work independently with minimal supervision is key for this role. Candidates must be self-starters and quick learners who are not afraid to ask questions. Performing in a high-pressure environment while resolving issues promptly is essential. Responsibilities • Troubleshoot and support Collaboration meetings - Zoom/Teams/Webex etc., • Contribute to design, implementation and support of all conference rooms and meeting spaces, • Proactively provide local/remote technical support to all AV/VC services across the enterprise. This support also extends to local, virtual/cloud and large conferencing events, • Troubleshoot/remediate all firsts /second-line issues in a timely manner whilst ensuring all activities are entered in Service Now for additional tracking and incident management, • Support site installation/upgrades/normalization and decommissions of all AV and VC equipment. This includes coordinating physical access, network connectivity, power, general contractor work and other dependencies, as necessary, • Work with the AV vendors to ensure all devices are installed, configured, and tested appropriately, • Audit/maintain an inventory of all conference room data, hardware, and license management, • Ensure all applicable devices and services are monitored and alerts acknowledged/addressed within set SLAs, • Assist with preventative maintenance visits to review existing hardware software solutions to ensure all rooms are patched, serviced and consumables replaced to always remain in service, • Asset life cycle management and procurement of all AV/VC equipment in conference rooms, • Fully support companywide town-hall and events, • Participate in an on-call rotation for after hours and weekend support, • Working with other internal teams and Project Managers, run point with small scale projects, • Assist with Incident/BCP and Change Management activities and tasks, • Participate in POC (Proof of Concept) evaluations and assessment of new products and services as necessary, • Working with the UX and other applicable teams, ensure all training material for end users as well as operational documentation are frequently created, reviewed and updated Knowledge And Experience • College/University Degree in IT, Information Systems, Multimedia or related disciple in Audio/Video multimedia engineering is highly desirable, • Endpoint / Collaboration certifications in Zoom, Microsoft or Cisco platform or Polycom is highly desirable: Cisco Webex Certification, Zoom Certified Professional, Microsoft 365 Certified: Teams Fundamentals, Microsoft Certified: Teams Administrator Associate, Cisco CCNP, Polycom Certified Support Specialist (PCSS), Polycom Certified Telepresence Engineer (PCTE), • Exposure in a medium to large sized organization supporting an AV/VC environment, • Solid on-site experience in contributing to conference room upgrades and new installations, • Familiarity with operation, installation principles of commercial audio-visual (AV) and Video Conferencing (VC) systems with Control Processors, Room Schedulers, Microphones, Video-wall displays, Matrix switchers, VC cameras & codec, Audio DSPs and Digital Signage, • Solid competency with system schematics, cable pull schedules and high level/Low level architectural drawings, • Solid competency at AV / DSP/ Microphone administration and audio tuning. Requirements also includes but not limited to configuration, scripting, audio/video calibration and support of Biamp/Shure/Crestron/Q-Sys/ Sennheiser/Extron/Lightware technologies, • Experience with installation and administration of Video Conferencing equipment including Cisco Room Kits, Poly (X50/X70/G7500), DTEN, Logitech and QSC endpoints, • Solid experience in administering and supporting cloud-based collaborations with Zoom and Microsoft Teams Rooms, • Solid experience in configuration and support of large audio and video townhalls and webinars, • Solid knowledge in remote monitoring, alerting and automation technologies and workflows Desirable Knowledge And Experience • AV device certifications in Crestron/Extron/Biamp/Lightware or an approved AV installation/integrator program is desirable, • Certification in Q-Sys Design & control and Audinate Dante level 1/2 or higher is desired, • Exposure to working with Service Now, SLAs, Change and Incident management practices, • Lua scripts, Python, Crestron Programming (SIMPL, S+, S#), • Experience with REST APIs, JSON, scripting, • Solid on-site experience in contributing to conference room upgrades and new installations, • Solid understanding of commercial audio-visual (AV) and Video Conferencing (VC) systems. This includes Control Processors, Room Schedulers, Microphones, Video-wall displays, Matrix switchers, VC cameras & codec, Audio DSPs and Digital Signage, • Solid understanding of AV/SIP networking protocols including audio/video signal flow transmissions, SIP, Dante, AVB and AES76 protocol knowledge, • Strong knowledge in Microsoft Office and other collaboration tools, • Basic knowledge of AV / DSP/ Microphone administration and audio tuning Requirements also includes but not limited experience in configuration, scripting, audio/video calibration and support of Biamp/Shure/Crestron/Q-Sys/ Sennheiser/Extron/Lightware technologies, • Solid experience in administrating Video Conferencing equipment including Cisco Room Kits, Poly (X50/X70/G7500), DTEN, Logitech and QSC endpoints is desirable., • Proficient understanding of TCP/IP, LAN, Firewalls, and multicast over IP network protocols and DHCP services, • Proficient understanding of client/server fundamentals with Windows/Linux and appliance-based platforms, • Foundational experience with Dante Domain Manager and Controller, • 1-2 years administration in Zoom admin portal, • 1-2 years administration in Webex Control hub portal, • 1-2 years administration in Microsoft Admin portal, • 1-2 years exposure with Poly Lens, • Foundational exposure with Lightware installation, administration and troubleshooting, • Foundational knowledge of QSC Designer/Administrator

About Us You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth environment of 300.000 employees. Our dynamic organization allows you to work across functional business pillars, contributing your ideas, experiences, diverse thinking, and a strong mindset. Are you ready? The Team Are you ready to shape the future of enterprise digital transformation? Infosys Consulting is building a new, pioneering global management consulting capability in the Process Automation and ServiceNow space. We combine world-class ServiceNow technology services with deep consulting expertise to deliver unparalleled value and differentiation for our clients. This isn't just about implementation; it's about reinventing possibilities, challenging norms, and driving real business outcomes. If you're an ambitious consultant with a passion for innovation and client impact, we want you on our team. About your role As a ServiceNow Transformation & Advisory Consultant, you will be at the forefront of optimizing and transforming critical business workflows for global market leaders. You'll deliver end-to-end transformation projects, from strategic value assessments to complex ServiceNow implementations, directly shaping our clients' success. This role demands a blend of broad process automation experience, deep industry insight, and exceptional ServiceNow platform skills. Your role will Include: • Strategic Advisory: Providing expert, experience-supported advice on process optimization and operating model transformation using the ServiceNow platform., • Outcome-Driven Delivery: Leading the design and delivery of ServiceNow solutions that directly enable clients' strategic business outcomes, improving experience, managing risk, and streamlining operations., • Industry Expertise: Applying deep industry subject matter expertise across diverse sectors (Life Sciences, Industrial Products, Consumer Business, Financial Services, Media & Telecommunications) to tailor solutions., • Client Partnership: Cultivating and expanding trusted advisor relationships with clients, advancing Infosys Consulting's objective to be their go-to partner., • Practice Building: Contributing your ideas and expertise to grow our global consulting capability, coaching colleagues, and staying ahead of market trends., • Business Development: Supporting bid responses and identifying new opportunities to expand our impact with clients. Requirements • ServiceNow Mastery (5+ years required): Proven experience in ServiceNow implementation and advisory roles, with hands-on expertise across at least 3 core ServiceNow modules., • Preferred Module Specializations: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD), Legal Service Delivery (LSD) and complex Integrations, IT Asset Management (ITAM),Global Business Services (GBS)., • Consulting Acumen: A minimum of 5 years of dedicated consulting experience, or a strong track record in client-facing advisory roles within industry., • Sector Expertise, • Financial Services: Supported regulatory compliance, operational resilience, and vendor risk management., • Consumer Goods & Retail: Improved employee experience and optimized IT operations for global supply chains., • Logistics: Enhanced risk visibility and streamlined technology governance for complex networks., • Life Sciences: Delivered secure, compliant workflows for R&D and manufacturing environments., • Certifications that Set You Apart:, • Required: ServiceNow Certified System Administrator (CSA)., • Highly Preferred: At least two (2) ServiceNow Certified Implementation Specialist (CIS) certifications in relevant modules., • Project Leadership: Demonstrable experience in project management, agile delivery, business analysis, solution architecture, and scope definition., • Valuable Certifications: PMP, Prince2, SAFe, or other Scaled Agile certifications., • Driving Change: Experience in managing organizational change and driving adoption for technology transformations., • Desired Certifications: PROSCI, TBM (Technology Business Management)., • Pre-Sales & Value Articulation: Proven ability in business development, bid response, use case development, and clearly articulating solution value to senior stakeholders., • Essential Skills: Exceptional stakeholder management, problem-solving, analytical thinking, and outstanding written and verbal communication skills (C2 proficiency in English and local country language(s))., • Mobility: Willingness to travel to client sites as required. Given that this is just a short snapshot of the role we encourage you to apply even if you don't meet all the requirements listed above. We are looking for individuals who strive to make an impact and are eager to learn. If this sounds like you and you feel you have the skills and experience required, then please apply now. Benefits About Infosys Consulting Be part of a globally renowned management consulting firm on the front-line of industry disruption and at the cutting edge of technology. We work with market leading brands across sectors. Our culture is inclusive and entrepreneurial. Being a mid-size consultancy within the scale of Infosys gives us the global reach to partner with our clients throughout their transformation journey. Our core values, IC-LIFE, form a common code that helps us move forward. IC-LIFE stands for Inclusion, Equity and Diversity, Client, Leadership, Integrity, Fairness, and Excellence. To learn more about Infosys Consulting and our values, please visit our careers page. Within Europe, we are recognized as one of the UK's top firms by the Financial Times and Forbes due to our client innovations, our cultural diversity and dedicated training and career paths. Infosys is on the Germany's top employers list for 2023. Management Consulting Magazine named us on their list of Best Firms to Work for. Furthermore, Infosys has been recognized by the Top Employers Institute, a global certification company, for its exceptional standards in employee conditions across Europe for five years in a row. We offer industry-leading compensation and benefits, along with top training and development opportunities so that you can grow your career and achieve your personal ambitions. Curious to learn more? We'd love to hear from you.... Apply today!

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: ___ Job Description We are currently seeking to recruit an Document Controller to join our team. Initiative and problem solving skills are a must, as are strong interpersonal and communication skills. Possessing experience in implementing document control procedures, setting up, configuring and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level. Key Responsibilities • Management and configuration of CDE – Undertake configuration and day to day management of the system, adding and maintaining user accounts and security groups. Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file / document., • Interface with Project Team and other agreed stakeholders - Act as the main point of contact for all queries and requests relating to the CDE system., • Provide CDE training and maintain training log – Organise and undertake regular training sessions on the purpose and use of the system for new users and refresher training for existing users. Provide training and guidance of file naming protocols. Create and maintain training logs., • Provide advanced training – to super users and local administrators, covering advanced user and administrator CDE functionality., • Maintain Container Configuration & Workflows – Undertake regular checks on file / document links across the system and fix as required. Undertake regular checks of file / document workflows and release / move-on any locked workflows., • Develop and Maintain User guides – Prepare and update training packs, system user guides and quick reference sheets., • Manage system compliance and provide compliance reports – Undertake weekly compliance audits with regards to file naming, file storage locations, user access and provide reports to the head of WSO., • Create new project set ups on CDE – Create new project sites and assign users., • Support – Provide ad-hoc reports and information on system usage, compliance and assist with ad-hoc requests relating to user activity., • Maintain User Directories, IM Protocol and File naming protocol – Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system., • Respond to ad-hoc requests relating to document management/CDE – Provide ad-hoc advice and guidance on use of the system and associated user guides and policy documents. Qualifications • Experienced Information Manager with 3+ years IM and/or Consultancy experience., • Experience of a variety of different projects., • Administrator level experience using at least one of the following: Aconex, ViewPoint/4P, Asite, Bentley, ProjectWise., • User level experience of at least one other CDE / EDMS or similar system., • Advanced Microsoft Office skills., • Excellent interpersonal skills, and the ability to communicate with people at all levels., • Well organised and able to manage multiple requirements simultaneously., • Must be able to manage priorities according to the demands of the project environment., • Skilled in presenting to groups and delivering training in a variety of mediums., • Set up and maintenance of workflows within a CDE / EDMS., • Understanding of Building Information Modelling (BIM) in the context of Information Management and Document Control., • Running stakeholder workshops., • Process capture and mapping, • Use of advanced optional CDE / EDMS features, e.g. e-procurement Additional Information Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Please find out more about us at ___ SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.

Reports to: Event Manager Location: Hammersmith, London (hybrid working), with periodic travel to our warehouse in Brentford, West London Contract: Permanent, Full-time Salary: £31,000 - £35,000 per annum, including London weighting (depending on experience) The Company: Outsourced Events is a multi-award-winning event and marketing agency, delivering bespoke, end-to-end solutions for global clients across the technology and professional services sectors. Based in London and working internationally, we specialise in planning and executing outstanding events, tradeshows and exhibitions that combine creativity, precision and seamless delivery. We’re a collaborative and adaptable team, motivated by excellence and the desire to deliver meaningful experiences for our clients. The Opportunity:We are seeking a proactive, highly organised Senior Event Operations & Inventory Coordinator to join our growing team. This is a key operational role that underpins the delivery of events across the UK and EMEA, with a strong focus on administration, logistics, client coordination and inventory management. Working closely with Event Managers, suppliers, venues, clients and both our UK and EU warehouse teams, you will ensure that all operational and stock-related processes are completed accurately, efficiently and on time. This is a predominantly office-based role in Hammersmith, with periodic travel to our Brentford warehouse to support inventory checks, shipments and logistics. It is ideal for someone who thrives in a structured, fast-paced environment and enjoys working across multiple concurrent tasks. Key responsibilities include: • Provide weekly updates to clients on event tasks and overall project progress., • Attend regular online client meetings and maintain strong, professional relationships., • Manage communication between clients, suppliers and venues to ensure timely fulfilment of requirements., • Source and liaise with suppliers across the UK and EMEA for merchandise, branding, gifting, AV and print needs., • Source and book venues for small events, restaurant bookings and other ad hoc client requests., • Raise quotes, process invoices and support budget reconciliation alongside the Finance team., • Prepare and maintain sales orders and purchase orders, ensuring accurate financial tracking throughout., • Support the management of contract signing and payment processes on behalf of clients., • Order event merchandise and collateral, ensuring accurate tracking through the OE inventory system., • Coordinate shipping and logistics with UK and EU warehouses, including understanding deadlines, processes and return procedures., • Visit the Brentford warehouse periodically to support stock checks, logistics preparation and inventory tasks., • Maintain accurate stock records, ensuring all information is updated and communicated clearly to internal stakeholders and clients. The Person:We are looking for a confident, organised and enthusiastic events or operations professional who thrives in a structured, fast-paced environment and takes pride in delivering exceptional service and accurate logistical support. This role is ideal for an experienced Event Executive, Event Coordinator, Administrator or Operations/Logistics professional, or for someone from a venue or hospitality background looking to step into a senior coordination and inventory-focused role. Essential qualities and experience: • Proven experience in events, logistics, operations or administration, ideally with supplier liaison or inventory management responsibilities., • Strong communication skills with a client-focused mindset., • Exceptional attention to detail and a methodical, process-driven approach., • Ability to manage multiple tasks, deadlines and priorities simultaneously., • Comfortable taking responsibility and working proactively to resolve issues., • Highly organised with excellent time-management skills., • Strong proficiency in Microsoft Office, particularly PowerPoint., • Ability to summarise information clearly, logically and in line with brand guidelines., • A committed, hardworking team player with a desire to learn., • Excellent command of written and spoken English. Desirable: • Fluency in an additional language would be an advantage, especially languages spoken across Europe or the Middle East. Why join us?In return, we are offering a competitive salary of £31,000 to £35,000 per annum, depending on experience, plus 25 days’ holiday plus bank holidays, pension scheme and a hybrid working environment. You will also benefit from: • Team activities including a residential 2-day company meet-up, summer BBQ, quarterly all-team meet-ups and regular organised social activities., • Executive Training Programme to ensure you are upskilled., • Birthday day off., • Mental Health Day off., • Complimentary access to the office gym. We are committed to building an inclusive workplace that values equity, diversity and the unique contributions of every team member. If this role speaks to your experience and ambition, we’d love to hear from you. Early applications are strongly encouraged as we will begin screening and interviewing candidates as soon as suitable applications are received, and may close the advert ahead of the stated deadline. Closing date for applications: Monday 5th January We plan to run first-stage video interviews during w/c 15th December, ahead of the Christmas break, where possible.

United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a Planner, your day-to-day tasks will include preparing, reviewing and monitoring appointments, visits and completions to ensure adherence to the deadlines and timescales, liaising with the client and wider team, ensuring all relevant parties are informed of latest updates. You will be required to make contact via email and telephone on a daily basis. Qualifications • 2+ years of relevant administration experience, • Knowledge of Microsoft Project and other similar software programs, • Excellent analytical, communication, and organizational skills, • Attention to detail and the ability to multitask, • Understanding of building regulations preferred but not essential Additional Information If you are an Administrator / Planner seeking a dynamic and diverse work environment, we're offering: • Competitive salary and benefits package, • Opportunities for career progression aligned with the company’s growth, • Immediate interview for qualified candidates How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance___In June 2022, we announced a $220 million Series D funding round co-led by StepStone Group, Lightspeed Venture Partners and General Catalyst. With a post-money valuation of $1.7bn, the round makes us the UK’s first EdTech unicorn. But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output. Join Multiverse and power our mission to equip the workforce to win in the AI era. The Opportunity As Multiverse continues its rapid growth, we are seeking a skilled and strategic GTM Systems Business Analyst to join our Revenue Operations team. This key role will serve as the essential bridge between our Go-to-Market (GTM) organisation — Sales, Marketing, and Customer Success — and the GTM Systems Engineering team. You will be essential in translating strategic business needs into scalable, efficient system solutions, directly impacting the productivity and growth of our GTM engine. This role reports to the GTM Systems leadership and involves close collaboration with stakeholders across the entire Revenue Operations function and the wider GTM organisation. Key Responsibilities • Requirements Management & Discovery: Act as the primary liaison to the GTM organisation (Sales, Marketing, Customer Success) to discover, analyse, and document business needs and system enhancement requests., • Solution Translation & Design: Translate high-level business problems and requests into detailed, actionable documentation, including project specifications, user stories, functional requirements, and technical requirements for the GTM Systems Engineers and Administrators., • Project Planning & Execution: Support the planning, prioritisation, and management of the GTM Systems roadmap, ensuring strong alignment with broader Revenue Operations and GTM objectives., • Documentation & Knowledge Transfer: Develop and maintain clear, high-quality documentation, including process maps (AS-IS/TO-BE), system blueprints, Standard Operating Procedures (SOPs), and user-facing guides to ensure consistency across the GTM organisation., • Quality Assurance & Verification: Coordinate and lead system testing (UAT/User Acceptance Testing) to ensure solutions meet business requirements and are implemented effectively and defect-free., • Stakeholder Management & Enablement: Manage communication and expectations with stakeholders at all levels, ensuring alignment on project status, risks, and timelines. Support the creation and delivery of enablement content for GTM teams on new system features and processes., • Continuous Improvement: Proactively identify opportunities for process optimisation and system automation, leveraging no-code/low-code tools and AI capabilities within our GTM stack to streamline repetitive tasks and enhance data quality. Key Qualifications And Experience • Professional Experience: 3-5 years of progressive experience in a Business Analyst, Systems Analyst, Sales Operations, or Revenue Operations role, preferably within a fast-paced B2B technology or SaaS company., • Business Analysis Expertise: Proven ability to elicit, analyse, and document complex business requirements and translate them into clear, scalable system specifications., • GTM Process Knowledge: Strong understanding of the end-to-end GTM processes across Sales, Marketing, and Customer Success (e.g., Lead-to-Opportunity, territory management, pipeline management)., • Technical Acumen: Strong proficiency with GTM technology platforms, specifically Salesforce (Sales/Service Cloud), with experience as a power user or administrator, and familiarity with integrated tools (e.g., Gong, Lusha, Cognism, Looker/Tableau, Clay, Zapier, or similar platforms)., • Problem-Solving & Operational Thinking: An ability to independently resolve complex process or system issues and iterate quickly to documented, sustainable solutions., • Communication & Collaboration: Effective written and verbal communication skills, with a track record of successfully managing expectations and influencing outcomes with technical and non-technical stakeholders across different teams., • Data Proficiency: Experience working with and analysing data to inform requirements and measure the impact of system changes. Benefits • Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year, • Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support, • Hybrid work offering - we collaborate in the office 3 days per week, • Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year, • Team fun - weekly socials, company wide events and office snacks! Our commitment to Diversity, Equity and Inclusion We’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy ___. Right to Work Do you have the right to work in the UK? Unfortunately, at this time we cannot offer sponsorship for this role and we cannot consider overseas applications. Safeguarding All posts in Multiverse involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Department: Organisational Development Reporting to: OD Manager Location: Camden, London Apprenticeship details: Level 3 Business Administrator (15 month programme) Who we are We’re proud to be part of Super Group, a NYSE-listed digital gaming company behind some of the world’s leading sports and iGaming brands. At Betway, our shared vision is to become the global leader in online sports betting and casino entertainment. Our success is driven by forward-thinking, collaborative team players who bring diverse skills and perspectives to everything we do. Since our founding in 2006, we’ve grown across the globe and continue to expand, innovate, and evolve every day. Who we’re looking for We’re looking for a proactive, detail-oriented professional who thrives in a dynamic, fast-paced environment. If you’re passionate about driving organisational growth, eager to learn, and ready to make a meaningful impact, you’ll be a great fit for our OD team. We value team players who bring energy, fresh ideas, and a commitment to excellence. If you’re ready to take initiative, plan and organise effectively, embrace new challenges, and contribute to a culture of continuous improvement, we’d love to hear from you Why we need you We’re on an exciting journey of growth and innovation, and we need a talented individual to help us deliver exceptional support within the Organisational Development team. This apprenticeship role is critical to ensuring our processes—such as managing folders, inductions, mandatory training, performance tools, external learning, and development initiatives—run smoothly, efficiently, and with a high level of structure. Your work will provide the backbone for our team’s success, enabling us to deliver a seamless experience for colleagues and maintain our reputation for excellence. Your strong organisational skills, digital fluency, and proactive mindset will be key to maintaining accurate data, streamlining workflows, and supporting initiatives that empower our people to thrive. By joining us, you’ll play a vital role in building a high-performing, future-ready organisation. What you’ll be doing Role Responsibilities You’ll provide essential administrative support across a wide range of Organisational Development (OD) and Learning & Development (L&D) activities, including: Induction & Onboarding • Schedule and coordinate induction sessions., • Maintain and update materials., • Support logistics for global and local induction programmes. Mandatory Training • Upload and manage mandatory training content in Workday Learning., • Track completion rates and generate reports., • Follow up on non-completion to ensure 100% compliance., • Assist with audit preparation and compliance documentation. Psychometric Platform • Manage and maintain the psychometric platform, including user access., • Respond to queries from HR and Talent Acquisition teams. Learning & OD Administration • Coordinate logistics, setup, and scheduling for learning sessions, workshops, and training., • Assist with provider requirements, documentation, and communications., • Support administration of the graduate programme and scheduling., • Monitor and respond to the global OD mailbox., • Ensure consistency in templates and processes., • Coordinate bookings for external training and conferences., • Document and implement process improvements., • Organise, structure, and document processes to ensure all administrative requirements are met efficiently and accurately Performance Management • Assist with communications and scheduling for the annual performance cycle. Workday Learning • Upload learning materials and manage content updates., • Monitor usage and generate reports for stakeholders. OD & HR Projects • Provide administrative support for OD and HR initiatives., • Track project progress and maintain documentation. Vendor & Provider Support • Support onboarding of new vendors and related requirements., • Assist with procurement and financial processes. Data & Reporting • Compile and format data for reporting., • Maintain dashboards, OD files, folders, reports, and documentation. Business Administration Level 3 Apprenticeship • Gain exposure to various departments and topics., • Develop skills to manage and engage with stakeholders, partners, and suppliers., • Attend monthly 2-hour live sessions online and complete course content via the provider’s learning platform., • Balance workload and apprenticeship requirements effectively. Note: This job description is not exhaustive. You may be required to undertake other reasonable duties to support business objectives. Essential skills you’ll bring to the table • Clear written and verbal communication., • Strong organisational and time management skills., • Attention to detail and accuracy in data and documentation., • Ability to manage multiple tasks and prioritise effectively., • A proactive, solutions-focused mindset., • Comfortable working with confidential information. Desirable skills you’ve got up your sleeve It would be great if you also have some the following skills: • Experience in HR, L&D, or OD administration., • Proficiency in Microsoft Office (Excel, PowerPoint, Word)., • Knowledge and experience of Workday Learning or similar learning platforms (LMS), • Familiarity with psychometric tools and assessments., • Experience supporting global teams or projects., • Understanding of audit and compliance processes in the gaming industry, • Basic data reporting or dashboard creation skills. Our values are non-negotiables Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward. These competencies are: • Adaptability, • Ownership and accountability, • Initiating action, • Resilience, • Team orientation, • Integrity, • Innovation What you’ll get back We offer a great variety of personal and professional benefits to help you thrive at Betway and Super Group. This includes: • We’re dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career., • Your hard work and achievements won’t go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential., • Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from., • Vitality Health Care, • Unum Dental, • Life Assurance & Income Protection, • Tusker car scheme, • Cycle to Work, • Retail discounts Be part of that Superclass feeling. At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group. It’s all about putting your experience first and ensuring honesty and fairness in all we do. Here, your growth is supported and your contributions valued. Game on!

Job Description Camarco London, the Capital Markets division of APCO, is growing and looking to hire a Project Consultant to work across a wide range of sectors including Financial Services and Energy. Camarco is a leading corporate and financial communications consultancy which protects and promotes its clients’ reputations, helping them communicate with all their critical stakeholders so they can meet their business and social objectives and enhance their valuations. We offer interesting work and great client exposure. In a world where businesses need to consider multiple stakeholders, our multi-disciplined, holistic approach to communications helps our clients, which include companies in the FTSE100, FTSE250, multi-national, European listed and private companies, navigate the complex stakeholder issues and risks of today and of tomorrow. The Role We are committed to giving you a platform to learn, grow and hone your skills working beside some of the sharpest minds in the industry. Project Consultants carry out day-to-day account activities which provide efficient and high-quality support to the rest of the team. Understanding the confidential and sensitive nature of our work and the need for discretion is essential. Attributes to be successful within this role include: well organised, able to manage time efficiently, strong written skills, numeracy, positivity, enthusiasm and a keenness to learn. Previous experience is not necessary, although the successful candidate will be expected to show an understanding of business and the City as well as a basic understanding and interest in Financial PR. The Successful Candidate Will Be Expected To/be • Competent administrator, supporting team to ensure effective day to day running of client accounts; demonstrate great attention to detail., • Complete work accurately and to agreed deadlines., • Proactive and demonstrate an eagerness to help others., • Demonstrate strong team skills both internally with colleagues and externally with clients, journalists and analysts., • Show an interest in and follow market news and the news agenda for clients., • Learn to use platforms such as Roxhill and Bloomberg., • Submit news releases and results via RNS and/or other primary information providers both from the office and during out of hours., • Prepare research and provide support to new business proposals., • Demonstrate strong verbal and written communication skills., • Have a keen interest in Financial PR/Comms and a passion for writing and storytelling. Copywriting skills: a part of your role fluency in writing effectively for corporates is essential., • Responds to client demands, which includes the requirement to work irregular hours at specific times of the year., • Be an ambassador for Camarco. Qualifications • At least 1–3 years of experience in public relations or related fields, preferred but not required., • A keen interest in financial and business topics, along with the ways businesses connect and interact with stakeholders., • Strong awareness of current affairs and global issues., • Exceptional analytical, writing, and communication abilities., • Impeccable attention to detail and dedication to quality., • Strong multitasking and prioritisation skills., • A track record of thriving in dynamic, fast-paced settings., • An entrepreneurial mindset and creative approach to challenges., • Initiative and eagerness to continuously learn and grow. Why Camarco London? As one of the world’s leading financial, business, media, cultural and political centres, London is the perfect base for Camarco’s award-winning UK operations. With our recent acquisition by APCO Worldwide, taking our combined London headcount to 110+ diverse and collaborative colleagues. Being part of APCO Worldwide and having the global footprint of 30 international offices and 1,100+ colleagues globally, we are able to invest in industry-leading programmes to help our people set the standards in their fields; from training to rich international experiences, our team develops lifelong skills and fulfilling careers at Camarco while providing exceptional service to clients. About APCO ABOUT US APCO is a global advisory and advocacy firm helping leading corporations, foundations and governments navigate a complex world and create lasting impact. Founded in 1984, with one woman’s vision and bold action, APCO has grown into an independent, majority women-owned firm of more than 1,200 employees with work spanning 80 markets around the world. Headquartered in Washington, D.C., APCO is comprised of strategic advisers, consultants and creators, working together across borders and functions, to provide services and expertise on financial, competitive, political and societal issues. APCO is a trusted partner to bold purpose-led leaders, lawmakers, government officials, NGOs, the media and other stakeholders in the health, energy, technology, transportation & infrastructure and food & consumer products sectors. For 40 years, the firm has provided public affairs, crisis & reputation, impact, corporate reputation and global solutions services. APCO is renowned for its ability to champion clients’ interests and permission to operate , build their reputation and strengthen their standing. APCO’s integrated approach and team of tenacious and empathic talent create connections and winning strategies that accelerate progress and deepen impact. By bringing diverse people and ideas together, and working beyond traditional boundaries, APCO builds the un/common ground upon which progress is made.

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. We aim to make our programs a model for the highest global standards and to cultivate power and lasting change not just for our clients but for all people affected by humanitarian crises. To achieve that vision, the IRC’s Technical Excellence (TE) group, located within the Crisis Response, Recovery and Development (CRRD) Department, provides technical assistance to IRC’s country program staff and shares what we learn to influence policy and practice. IRC’s Technical Excellence team is comprised of four sector teams or “Units” which have deep expertise in their respective fields: Education, Economic Wellbeing, Health, and Violence Prevention and Response, as well as teams which provide measurement and finance/grant management support. Technical teams are also matrixed with a team that focuses on the quality and content of cross-sectoral programming in emergency responses. IRC’s Technical Excellence teams offer five core services to IRC country programs and the wider organization: • Program Design: We support country and regional teams to design state of the art programming, incorporating the best available evidence, cost data, and expertise of what has worked elsewhere, together with the knowledge that country teams, partner organizations and our clients bring to the table., • Quality Assurance: We partner with our measurement teams to design and drive the use of indicators to measure progress towards outcomes. We partner with regional and country teams to review program delivery progress and help address implementation challenges and adapt interventions to changed circumstances., • Business Development: We partner within and outside the IRC to design winning bids and identify winning consortia; we deploy technical expertise in public events and private meetings to position IRC as a partner of choice., • Research & Learning: We partner with our research lab to design cutting edge research to fill evidence gaps, and with country teams to learn from implementation such that we continuously improve our future design and delivery., • External Influence: We showcase the IRC’s programs, technical insights and learning to influence and improve the humanitarian sector’s policy and practice. Job Overview/Summary IRC’s Strategy 100 sets ambitious goals for IRC to improve the scale and quality of our programs. To deliver on this mandate, IRC has developed the Technology 100 strategic plan, which sets out how technology will be used to achieve these aims. A key recommendation of this plan is the establishment of an expanded Technology for Programs (ICT4P) function to both ensure complementarity between existing efforts in this area, and to identify highest priority areas for expansion. • The Manager will play a critical role within the METAL/IT department, serving as a key coordinator and administrator for the organization's AI governance processes, technology demand management, and strategic AI initiatives. This position sits at the intersection of technology, program delivery, and organizational innovation, ensuring that technology investments (particularly AI-driven solutions) are prioritized, governed, and delivered in support of IRC's humanitarian mission., • Reporting to the PTI Lead, this role will facilitate the effective adoption and governance of AI technologies across the organization while supporting the delivery of strategic AI initiatives and coordinating technology demand from program teams. The position requires a balance of process administration, project coordination, stakeholder engagement, and community building to advance IRC's responsible and impactful use of technology in humanitarian response., • The primary goals of this position are to streamline AI governance workflows, ensure successful delivery of strategic AI projects, foster organizational learning and collaboration around AI innovation, and support the technology demand management process to better serve program needs. Major Responsibilities • Administer AI tool governance processes by moving requests through approval workflows, serving as primary contact for staff, convening Governance Committee meetings, identifying process bottlenecks, and maintaining comprehensive records of approved tools and risk assessments; updating our intranet regularly; advancing SoPs on AI tools by coordinating among various teams, • Coordinate project management for AI for Business Development and AI for Partnerships initiatives by tracking deliverables and milestones, facilitating cross-team coordination, organizing meetings, and communicating status to stakeholders; drafting updates for broad communications, • Support the AI Community of Practice by creating meeting agendas, identifying and coordinating with speakers, curating and disseminating AI news and resources, managing knowledge repositories and knowledge posted on our intranet, facilitating connections between staff, and tracking engagement metrics, • Administer the Technology for Program Central Demand Pipeline by supporting intake processes, routing requests to appropriate teams, collecting feedback to identify patterns, preparing briefings for demand review meetings, and tracking request status, • Facilitate cross-functional collaboration by building stakeholder relationships across IT, METAL, programs, and country offices, translating between technical and non-technical audiences, identifying alignment opportunities, and escalating issues to leadership, • Contribute to strategic planning and reporting by providing data-driven insights on demand patterns and governance trends, preparing dashboards and reports for leadership, • Promote responsible and ethical technology use by championing responsible AI practices, integrating ethical considerations into decision-making, raising awareness of risks in humanitarian contexts, and supporting development of guidance on responsible AI use Key Working Relationships Position Reports to: Program Technology Innovation, Lead Position directly supervises: N/A Indirect Reporting: N/A Other Internal and/or external contacts: describe the nature of departments or groups the position influences or requires support from to accomplish objectives. Internal: IT, METAL, External Job Requirements The requirements should establish a baseline (minimum) for educational background, previous work experience, professional knowledge or certification, specific skills and strengths and any other skill necessary to perform the essential functions of the job. Education • Bachelor's degree in Information Technology, Business Administration, International Development, Project Management, Public Health or related field required Work Experience • 5-7 years of progressive professional experience in project coordination, technology management, program operations, or related fields required, • Minimum 2 years of experience working in the humanitarian, international development, or nonprofit sector required, • Demonstrated experience managing multiple concurrent projects or workstreams with competing priorities, • Experience with governance processes, demand management, or portfolio management preferred, • Previous experience working in or with IT departments or technology teams strongly preferred Demonstrated Skills And Competencies • Technical Knowledge and AI Familiarity:, • Experience in defining business requirements, • Familiarity with product development lifecycle, • Understanding of artificial intelligence technologies, applications, and implications required, • Familiarity with AI governance frameworks, responsible AI principles, and associated risks and ethical considerations, • Comfortable learning and working with new technology tools and platforms, • Technical background or demonstrated ability to engage credibly with technical teams preferred, • Experience building, configuring, or managing AI copilot solutions or AI assistant tools preferred, • Project and Process Management:, • Strong organizational skills with proven ability to manage complex processes and multiple stakeholders, • Ability to identify process inefficiencies and implement practical improvements, • Experience facilitating meetings, documenting decisions, and tracking action items, • Comfortable working with ambiguity and able to establish structure where needed, • Detail-oriented with strong follow-through and accountability, • Experience with project management tools and collaboration platforms (e.g., JIRA, Asana, Smartsheet, Microsoft Project, Confluence) preferred, • Communication and Collaboration:, • Excellent written and verbal communication skills, with ability to tailor messages for diverse audiences, • Ability to translate between technical and non-technical stakeholders, • Experience facilitating communities of practice or learning networks preferred, • Collaborative mindset with commitment to supporting colleagues' success, • Understanding of humanitarian principles, operational contexts, and program delivery challenges, • Appreciation for the unique technology considerations in crisis and resource-constrained environments, • Sensitivity to issues of data protection, privacy, and ethical technology use in vulnerable populations Language Skills • Fluency in English required; Arabic, French and/or Spanish also an advantage Working Environment: Standard office environment; the role is hybrid, with a combination of office and remote work. Compensation: (Pay Range: £45,954 - £53,614) Posted pay ranges apply to UK-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Cookies: ___

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact • Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion., • Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature., • Help your customers achieve their business goals and outcomes on the Salesforce platform by:, • Coordinating the completion of the Signature Success catalog of services as required for your customer, • Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer, • Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation, • Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success., • Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues., • Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement., • Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities., • The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need., • Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills • Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture., • Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level., • Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features., • Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners., • Knowledge of software development process and design methodologies., • Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements • +2 years in the Salesforce Ecosystem., • Salesforce product certifications are a plus (Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant)., • Knowledge of Salesforce products and features, capabilities, best use, and how to deploy., • Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.) Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

We are seeking a technical data/implementation professional with strong expertise in Salesforce to support our clients by delivering technical configurations and guidance on the IPfolio platform. This role involves contributing to configuration and integration activities as part of our consultancy services. A key aspect of the position is the ability to analyze business requirements while maintaining a strong client focus. Daily responsibilities include developing implementation-specific features and creating and maintaining system configurations About You – Experience, Education, Skills, And Accomplishments • Minimum 3 years of experience as a Salesforce System Administrator., • Strong proficiency in Microsoft SQL Server, • Experience in software implementation, consulting, or working closely with implementation teams., • Excellent communication skills in English, both written and verbal., • Proven analytical and problem-solving abilities with high attention to detail., • Demonstrated ability to work effectively in cross-functional teams and influence without formal authority., • Bachelor’s degree in IT or equivalent professional experience., • Experience in software implementation, consulting, or working closely with implementation teams. It would be great if you also have . . . • Familiarity with Intellectual Property or legal industry workflows., • Experience working in a legal or partner environment., • Exposure to Microsoft Azure and cloud-based solutions., • Proficiency in additional Microsoft Office tools such as Access, Visio, Teams, and SharePoint365. What will you be doing in this role? • Collaborate with the implementation team to deliver tailored technical solutions within the system, aligned with client-specific requirements, • Collaborate with implementation consultants to analyze, document, and optimize business processes., • Design and maintain customer-specific features and configuration scripts., • Support data migration activities and integration with external systems., • Provide accurate estimates for technical requirements and client requests., • Respond to configuration requests with efficient and scalable solutions., • Troubleshoot and document software defects, validate fixes, and communicate outcomes., • Liaise with the software development team to ensure alignment between client needs and product capabilities., • Produce timely and accurate project status reports for stakeholders., • Develop and execute system test plans and user acceptance criteria in collaboration with clients., • Share knowledge and suggest process improvements across teams. About The Team This role reports into the Senior Manager, Service Implementation working as part of a team of 10 Implementation Consultants based across Europe supporting our IPMS products. Hours of Work Full-time, permanent role based out of our London office on a hybrid basis, 2 days per week in the office. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

I am working with one of the fastest growing Salesforce Partners, who are building out their Marketing Cloud Practice, and are keen to bring in an experienced Marketing Cloud Professional to help grow the practice. As a Marketing Cloud Consultant, you will be responsible for leading end to end project delivery, from initial pre-sales phases, scoping out the requirements and being hands on across the implementation. Key Responsibilities: • Lead end-to-end delivery of Salesforce Marketing Cloud projects, from requirements gathering to go-live and post-implementation support., • Translate business objectives into scalable, effective Marketing Cloud solutions., • Design, build, and optimise multi-channel journeys using Journey Builder, Automation Studio, Email Studio, Mobile Studio, and other SFMC components., • Develop and troubleshoot AMPscript, SQL queries, and data extensions., • Ensure integrations between Marketing Cloud and Salesforce core (Sales/Service Cloud) or other systems. Experience and Qualifications: • Proven experience delivering end-to-end Salesforce Marketing Cloud implementations., • Strong hands-on expertise with Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio., • Proficiency in AMPscript, SQL, and troubleshooting data issues within Marketing Cloud., • Experience integrating Marketing Cloud with Salesforce CRM or external platforms (APIs, connectors, etc.)., • Salesforce Marketing Cloud Certifications (Consultant, Administrator etc). Benefits: • Private Healthcare.

Mercer, a part of Marsh McLennan (MMC), is seeking a Senior Technology Product Manager to help drive the strategic direction of technology initiatives across Europe. Reporting directly to the Technology Delivery Leader for Europe, this role involves close collaboration with business and technology leaders throughout the region to achieve our strategic objectives. The ideal candidate will have deep domain expertise in Wealth and Health administration, along with proven experience leading technology teams and working effectively across diverse IT functions. We will count on you to: • Drive a comprehensive technology strategy aligned with Mercers Europe business goals, considering current capabilities and future technology needs., • Collaborate with business, technology and product leaders to translate business goals into a strategic vision and roadmap for the required technology solutions., • Provide strategic leadership for technology teams within the Europe portfolio, partnering with delivery leaders to oversee project implementation., • Provide oversight to ensure that our technology solutions and roadmap is aligned with MMC Tech’s overarching strategic technology objectives., • Appropriately manage technology risk and develop plans to address the challenges presented by legacy technology., • Support MMC’s security posture by proactively managing & addressing any emerging vulnerabilities within our application landscape., • Facilitate communication and reporting to senior leadership and stakeholders on project status, risks, and key decisions. What you need to have: • Bachelor’s degree in Computer Science, Project Management, or a related field, or equivalent professional experience., • Demonstrated success managing large-scale projects with multiple stakeholders., • Experience working with cross-functional teams including operations, legal, finance and HR., • Prior experience in a consulting firm, investment bank, pensions administrator or corporate development function is a plus. What makes you stand out? • Technology background in industries such as Pensions Administration, Investments, Insurance., • Proven experience in Business Change / Transformation projects, AI solutions etc., • Proven experience working with Agile based delivery environment, • Strong background in budget / risk management ., • Results-oriented approach with a strong history of driving change and innovation., • Excellent communication and presentation skills, with the ability to engage and influence senior stakeholders., • Ability to work under pressure while maintaining a focus on results. Why join our team: • We help you be your best through professional development opportunities, interesting work and supportive leaders., • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities., • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at . Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person. R_324747

Our Client is looking to recruit an IT Support Analyst Engineer with at least 3 to 5 years experience in IT Network and Support ideally from a banking environment. Responsible for the support and maintenance of the IT infrastructure, and to provide IT support to staff and other group colleagues. To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place To provide IT Support and assistance to branch staff concerning IT related matters in a timely fashion. • Responsible for the maintenance of the IT infrastructure of the Branch by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting. Support endpoint security standards (antivirus/firewall/patching/two-factor authentication)., • Manage day to day operational aspects of a project and scope., • To assist the IT Manager in delivering various IT projects., • End User Computing support for all staff., • Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times., • Preserve the Assets of the Branch by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements., • Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions ., • Undertake Data Extraction for reporting requirements for all the other stakeholders at the branch., • To hold Administrator function for some of the systems housed at the Branch”. Responsible for the granting of access and maintenance of system matrix Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support inclusive of the server room., • To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness., • Manage inventory of computers, network equipment including tracking of purchased equipment and services., • To maintain and ensure that the BCP site is always ready for continuous bank operations, • To maintain the branch PABX system and to ensure that the recording system is always up and running at all times., • To perform monthly infrastructure test and report for Risk Assessment., • Manage Incident Handling procedure (This includes monitoring as well as post –incident follow up, • Support the Branch operations as and when needed and any other tasks assigned by the General Manager of the Branch., • To comply with all applicable FCA/PRA conduct rules., • Compliance with all mandatory training as set by the Branch/Group. Bachelor or Master’s degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) At least 3 years of experience in IT ideally in the Banking/Financial industry in-depth knowledge of and troubleshooting experience with Windows, Office applications and conferencing applications. Technical/Functional skills - Proficient in common operating systems - Software proficiency - Networking (IT) - Proficient in programming languages - Project management - Data analysis Personal skills (Soft Competencies [Core/Leadership]) - Strong interpersonal skills - Strong written and verbal communication skills (in English) Strong stakeholder engagement The position is based in Central London. The salary will be in the range £40K - £45K. Please do send your CV to us in Word format along with your salary and notice period for this exciting position.

Oversee global and fast-paced foreign filing projects for our clients. Implement standardized processes within our IP department that support client, project, and business needs in IP asset management and maintenance. A fundamental aspect of this role is the ability to drive efficiencies for the success of our clients and execute global IP annuities and renewals processes. The IP administrator will work closely with their manager to drive bigger picture initiatives and make sure all projects are running smoothly. The work is focused on designated, strategic client accounts. Responsibilities • Direct projects successfully to meet client schedules, internal processes, and quality requirements, • Oversee foreign filing projects to ensure they are supported through correspondence, tracking, and maintenance of records, • Oversee governance of administrative execution of patent and trademark annuities and renewals processes, • Lead foreign filing and maintenance communications externally and internally to coordinate across client, hosting, technology, and other stakeholders to ensure project goals are met, • Work consistently to achieve ideal service goals Required Skills, Experience and Qualifications • Bachelor’s Degree, • Background of 4+ years in IP project management with experience in a similar patent or IP legal role highly preferred, • Strong organizational skills, attention to detail, proficiency with IP-specific processes and terminology, including LPMS, IPMS, and docketing software, • Demonstrated analytical skills for managing complex projects alongside project managers and process leads, • Ability to multi-task and meet deadlines for a globally-based team, • Excellent communication skills (both written and verbal) in English, • Ability to maintain professionalism in all situations, especially under tight deadlines, • Proficient in MS Office suite Desired Skills, Experience and Qualifications • Strong project management skills with a commitment to intellectual property services and governance, • Fluency in a foreign language preferred, but not required By applying, I confirm I have read and accept TransPerfect's Privacy Policy:

Senior Solutions Consultant/Architect - Certinia EMEA & UK Opportunity As part of our client's expansion into the UK and EMEA markets, we are seeking an experienced Senior Solutions Consultant to join their growing Pre-Sales team. This is a fully remote role offering flexible engagement terms (contract, contract-to-hire, or hybrid arrangements available). Our client is an established consulting firm (5+ years, strong North America track record) entering the UK market with a specialized focus on Certinia Professional Services Automation (PSA) and Financial Management solutions. They're building a niche practice around complex enterprise implementations and need top-tier pre-sales expertise. This role offers a unique opportunity to be part of establishing a recognized practice in an undersupplied market where Certinia specialists are in high demand. Key Success Criteria: • Articulate the unique value of our Certinia-focused offerings, • Accelerate deal cycles in an emerging market, • Differentiate our practice in the marketplace, • Build trusted relationships with enterprise clients Responsibilities: Solution Discovery & Strategy • Lead solution discovery workshops with prospective clients to uncover business challenges, technical requirements, and success criteria, • Align proposed Certinia PSA/FMS solutions to their specific business objectives, • Scope out and design tailored Certinia solutions, including: • Professional Services Automation (PSA) implementations, • Financial Management Suite (FMS) configurations, • Quote-to-Cash processes, • Project Management & Billing, • Resource Planning & Forecasting Thought Leadership & Continuous Learning Market Development Key Skills/Qualifications: • 3+ years of Pre-Sales, Solution Engineering, or Solutions Consulting experience with Salesforce, Certinia (FinancialForce), or related enterprise SaaS platforms, • Deep expertise in Certinia PSA/FMS or equivalent (Professional Services Automation, Financial Management, or similar solutions), • Proven track record delivering impactful demos, workshops, and technical presentations** that win over business and technical stakeholders, • Located in UK or EMEA region with fluent English and ability to work EMEA business hours, • Flexibility and adaptability in a rapidly growing practice, • Exceptional communication and storytelling skills with the ability to translate complex solutions into compelling business value narratives Strongly Preferred: • Salesforce & Certinia certifications (e.g., Salesforce Administrator, Service Cloud Consultant, Accounting System Administration Certification, PSA System Administration Certification), • Background in Professional Services Automation or Financial Management implementations, • Experience working with implementation partners or consulting firms Work Arrangement: • Fully remote-first, • EMEA business hours required, • Flexible scheduling available, • UK or EMEA-based candidates only

As part of our continuous growth, we are seeking a Salesforce Developer to join our Salesforce Delivery team in London, focusing on clients in the Public Sector Domain. The Salesforce Developer builds on and extends the capabilities of the Salesforce platform. You will use the full arsenal of tools and components within Salesforce, including Flows, OmniScript, Apex and LWC. While you will report into your project leads, you can expect some level of client and project stakeholder interaction. Please note, you must either have Full UK Security Clearance (SC) or be able to attain it to be eligible for this role. What you'll be doing: • Salesforce Industry cloud Development and Deployment, using the Public Sector Solutions cloud solution, • Working, promoting and ensuring others are working in accordance with the established quality plan., • Implementation of Salesforce Flows to a high standard (e.g. screen flows, triggered flows, API flows), • Implementation of Public Sector Solutions features and tools including OmniScript, FlexCards, Action Plans and Document Generation tooling., • Implementation of custom Apex classes and LWC components where needed, • Driving the use of tools to improve productivity. Is concerned with maximizing, • performance from the point of view of exploiting benefits, • Consolidating, conveying and implementing the functional, technical and methodology knowledge acquired in this or other projects he or she is involved in., • Ensuring the alignment of the solution with market trends in his or her area of expertise, incorporating best practices, • Ensures sustainability of the solution over time, • Supporting the delivery of balanced solutions (demand/viability)., • Builds, tests and documents structural elements of the solution, • Solves complex problems related to his/her area of expertise, • Acts as an expert point of contact with the client’s equivalent areas, • Defines work standards or methodologies adapted to the solution, • Git version control of CI/CD deployment pipeline, • Jira / Confluence or equivalent workflow / online documentation Ideally qualified with the following certifications: • Salesforce Certified Platform Administrator, • Salesforce Certified Platform Developer, • Salesforce Certified Platform App Builder, • Salesforce Accredited Professional: Public Sector Solutions What experience you'll bring: • 3+ years of Salesforce Industry development experience preferred., • Public Sector Solutions preferred & Omnistudio must, • Experience in day-to-day development/configuration in Salesforce Industries Cloud, • Data Mappers (fka Data Raptors), • Omni Processes (fka Integration Procedures), • OmniScripts, • Skills in Apex (triggers, batch, web services), • Integration Experience is beneficial (Mulesoft / APIGEE / Connected Apps), • Experience of JavaScript/Lightning components, • Basic understanding of Apex sharing and security model, • Experienced with Lightning Web Components, • Skills in analysing and problem-solving issues, • Experience of prioritising tasks and working to deadlines, • Strong communication, time-management and multi-tasking skills, • Automated testing experience (e.g. Provar, Selenium) - desirable, • Able to understand large / complex systems and both review and pick-up existing implementations for in-life enhancement., • Able to work as part of a small Agile team, collaborating with and supporting others - flexing roles and responsibilities as needed., • Clearance: Security Clearance will be required for this role. Candidates to confirm if they have / are willing to be cleared. Please also provide confirmation of current or previous SC clearance. We’re a business with a global reach that empowers local teams, and we undertake hugely exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues, and clients, on exciting projects. Our inclusive work environment prioritises mutual respect, accountability, and continuous learning for all our people. This approach fosters collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation. We are also proud to share that we have a range of Inclusion Networks such as: the Women’s Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network. For more information on Diversity, Equity and Inclusion please click here: ___

Project Engineer - IT Specialist ITN is seeking a project engineer to work in our award-winning Technology team at ITN. You will be process-driven and responsible for the delivery of project scoping, research, system designs, implementation, documentation and successful handovers of any projects allocated to you or the wider team. You will also be expected to work with system suppliers to ensure that our systems are kept up-to-date and follow best practice guidelines. This will include responsibility for planning any necessary updates and defining the test procedures used to ensure that critical functionality will be maintained during the course of any planned work. The IT infrastructure underpins the whole business from core corporate services including email and internet access, to the Avid systems and broadcast equipment that delivers our programme output. Ensuring its stability and performance is critical and, as we continue to move into a more IP dominated world, the importance of the underlying networks and technology that delivers the connectivity is ever increasing. Whilst mainly office based, there will be requirements to work offsite and/or outside of business hours, at short notice on deployment projects and for larger special events, as the business agenda dictates. Key Responsibilities • Manage the expectations and understand the needs of multiple stakeholders, • Facilitate the negotiation of requirements amongst multiple stakeholders, ensuring their views are heard and included in the scoping process, • Aid in advanced troubleshooting and diagnosis of broadcast and corporate systems, • Install and configure a variety of IT, Broadcast, Network, IPTV, and telephony related systems, • Define test procedures to ensure that systems function as expected and in-line with project deliverables, • Ensure all relevant documentation is kept up-to-date, including user and equipment lists., • Provide on-site assistance at special events Key Requirements: • Experience gathering requirements from clients/business and documenting them, • Excellent problem solving and analytical skills with the ability to organise and manage personal workload, • Strongly process-driven approach to work, with an ability to embed and follow structured processes in technology delivery, • Ability to identify system changes and verify that technical system specifications meet business requirements, • Experience working in a mid-sized or large organisation, with exposure to the challenges of supporting large estates and multiple teams, • Strong experience supporting and managing Apple devices, particularly MacOS and iOS/iPadOS devices, including deployment, security, and integration into enterprise environments, • Experience with Mobile Device Management (MDM) platforms. Microsoft Intune is preferred, but experience with comparable solutions (e.g. JAMF, AirWatch, MobileIron) is also valuable, • Good knowledge of IP with solid understanding of network hardware and topologies including switches, routers, copper, and fibre connections, • In-depth understanding of Active Directory, ADFS, Group Policies, and other Microsoft infrastructure services such as DNS, DHCP, and Windows Failover Clustering, • Good understanding of Cloud technologies such as Azure and AWS, • Experience managing SQL Server environments, including basic troubleshooting and administration, • Experience building and installing Linux and Windows servers along with necessary administration and configuration skills, • Hands-on experience working with IT hardware including servers and components, • Experience with virtualisation platforms and technologies (e.g. Hyper-V, Nutanix, VMware), with the ability to design and deploy virtualisation clusters Desirable Skills: • Good understanding of the full project lifecycle: initiation, planning, management, and closure including handover to Support and Operational teams, • Understanding of ServiceNow (preferably certified Systems Administrator), • Excellent communication and interpersonal skills with the ability to build strong working relationships, • Appreciation of changing technology and practices across the industry., • Good knowledge of Microsoft Office products Our people are at the heart of everything we do at ITN. It’s vital that our workforce reflects the diversity of both our audience and the wider society in the UK, so we actively seek candidates from diverse backgrounds and communities. Reasonable adjustments to the recruitment process will be offered, if required, due to a disability or health condition. We also recognise the importance of a good work life balance, so we do everything we can to accommodate flexible working, including part-time and job shares for all our roles. Please just let us know in your application, or at any stage throughout the process, if this is something you want to explore.

ROLE PURPOSE Responsible for leading account transitions and the assigned transition team for the duration of the transition. A transition project may include large complex multi-service lines for regional and global clients. Responsible for overseeing and managing the end-to-end project and ensuring that all applicable business service lines deliver the scope of work required and that all service lines coordinate their work with each other, to assure the overall outcome of service delivery is achieved. This may include but is not limited to functional areas, i.e., Technology, Sourcing, HR, finance etc. Responsibilities also include the leadership of matrix team to deliver a transition or project; owner of the budget/schedule; implementation of all contractual deliverables; client reporting and interface (acting as a single point of contact/SPOC); successful "go-live" and transition close out. This role will work with senior managers and executive sponsors to initiate and lead projects and programmes supporting Global Workplace Solutions (GWS). This is predominantly mobilising new client accounts and expansion/transformation of existing accounts as a member of the GWS Global Transition Team (GTT). JOB SUMMARY: • Primary administrator of large, complex transition projects. Accountable to maintain the project schedule, reporting dashboard, and to host key meetings. Understands the solution documents and materials to translate a proposed solution into a project plan/schedule., • Ensures matrix team compliance with project scoping methods and can help large groups codify purpose, objective, and scope for their programmes. Expert at ensuring all scope is accounted for within the transition plan; can proactively adapt project plan templates (MS Project) to client needs and requirements., • Expert in full lifecycle of project and program schedules of any size and type. Able to design custom governance structure tailored to client needs. Contributes to development of new plan content to be shared with PM team., • Facilitates cross-functional planning and plan validation sessions with large sized groups and at varying levels of detail and depth., • Expert knowledge and application of Project Management. Ensures other PMs, GTT members, and enterprise resources are informed and following standards., • Ensures program objectives are met on assignments and learnings are used to advance the PM and GTT team., • Well versed at project report construction and modification. Able to anticipate needs and customize or develop new reporting to suit project and client preferences. Capable of interpreting reports for all levels of stakeholders., • Designs, establishes, and leads program governance on large, complex projects using specific technology platforms. MAJOR TASKS: • Expert at all internal and client kickoff processes; can brief any section (as needed); understand all workstream elements and can brief any as needed, • Can develop and execute streamlined processes allowing maximum efficiency for all team members while providing exceptional quality and value. Understand GWS key initiatives and support all team members with achieving goals, • Exceptional communicator and leverages tools to assist discussion to mitigate risks. Leads by example, and enables all transition team members to be successful in their workstream, • Understands the client's needs and able to work with the Data Management Office to build customized reporting suited for each client and stakeholders at multiple organization levels. Understand the critical elements of a report and can tailor as necessary ensuring maximum value and quality, • Able to use all best practices and lead evolution into greater efficiency, allowing for all workstreams and transition team members the maximum amount of time to do their work. Expert contributor and understand all weekly needs and how to support and promote success across the team. Able to structure and lead Internal Control Call / Project Review Meetings and Steering Committee meetings for large, complex programs, • Expert risk manager; can communicate potential risks prior to them becoming risks, can provide experiences or examples of like risks and how each was mitigated or resolved, • Develops and manages the transition work stream data reporting and tracker capabilities, advancing team knowledge and interconnectedness by identifying opportunities for enhanced reporting and sharing of information, • Identifies improvement opportunities to Global Transition Team practices through experience and leading initiatives generated from the Transition Improvement Process (TIP), • Understands impacts and cascade effects of managing time and expenses. Understand transition budget developments and how to expertly manage to each established budget PERSON SPECIFICATION: • Able to discern solution documents, connect with solution leads for specifics, and design master crafted Request for Proposal (RFP) schedules that fit client needs. Able to effectively confirm deliverables and prepare connections across transition plans, ensuring that the transition has an extremely quality plan (regional, national or global), • MS Project Online: Advanced to expert level expertise preferred. Ability to modify complex MS project plans, provide regular updates and troubleshoot overall functionality of a complex MS project schedule, • SmartSheet: Familiarity with this platform preferred, • Power BI: Familiar with Power BI reports - comfortable in using reports and dashboards built in Power BI; can work with experts to align reports to the needs of the project., • Microsoft Suite: Moderate familiarity with Word, PowerPoint, OneNote and Teams; above average ability with Excel preferred, • Bachelor's degree with an emphasis in Facilities Management, Business Administration, Construction or related field, • Professional background with systems implementations, mergers/acquisitions, re-engineering or other large/complex projects, • Must be fluent in English, • Fluency in another European language, such as German or French, is desirable but not essential, • Ability to travel as required - including regular presence in our London HQ

Contract type: Permanent Location: London with a minimum of 2 days per week in the office Salary: c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements • UK nationals, • Nationals of Commonwealth countries who have the right to work in the UK, • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 Jan 2026. First stage interviews over MS Teams will take place between 19–21 January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. About The National Audit Office The National Audit Office (NAO) is the UK’s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. How Digital Services enable the NAO Digital Services (DS) enables the NAO by delivering a resilient, scalable, and strategically aligned IT service architecture that empowers teams to operate efficiently and innovate confidently. Through clearly defined roles, structured governance, and a separation of reactive and proactive workstreams, DS ensures that operational delivery supports the NAO’s broader strategic outcomes. The team’s purpose is rooted in enabling high-quality, secure, and user-focused digital services—spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example in digital maturity and operational excellence. Who are the Service Management Team? This role sits within a 3-person team under the Head of Digital Operations that work together with the Infrastructure Operations Team and both work with all other teams across DS as well as multi‑supplier partners. DS is strengthening governance around Service Management including partner assurance, change management, service transition, continuity, problem, availability and capacity management. Ensuring new and existing services are onboarded safely, are compliant, and meet operational readiness before go-live and are actively managed and assured. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same.ResponsibilitiesWhat are the main responsibilities of this role? • Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics., • Responsible for EUC service delivery, ensuring availability, performance, and compliance., • Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered., • Lead endpoint strategy, lifecycle planning, and BIOS/driver governance., • Manage Intune migration and endpoint refresh programmes., • Oversee AV device management (Surface Hubs, Cisco, Neat Boards)., • Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant., • Drive automation, standardisation, and proactive monitoring., • Act as escalation point for EUC-related incidents and problems., • Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of “IT Service Manager” within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager – DDaT Capability Framework. Relationships Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities Organisational Admin & Management • Maintain structured documentation and SOPs for EUC services., • Support internal communications and cross-team knowledge sharing., • Contribute to CMDB accuracy and asset lifecycle governance., • Participate in team engagement and improvement workshops., • Lead and assurance of onboarding new devices and services., • Represent EUC operations in governance forums. Service Delivery • Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management., • Responsible for MDM tooling and endpoint refresh programmes., • Administer Windows Operating System, Office 365, and third-party applications., • Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops., • Maintain accurate configuration and asset data in ITSM Tools., • Lead on service validation and testing for new deployments., • Manage vendors and suppliers to ensure service continuity and upgrades., • Monitor endpoint performance and identify improvement opportunities., • Manage patching, backup, and DR readiness for endpoint platforms., • Lead onboarding of EUC services into operational support. Strategic • Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning., • Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose., • Write Statements of work, engaging in supplier workshops to determine solutions where necessary., • Contribute to service catalogue evolution and governance frameworks., • Recommend tooling improvements and automation opportunities., • Provide input into training needs and capability uplift., • Liaise with senior stakeholders on EUC priorities., • Develop metrics and dashboards for EUC performance and risk., • Advocate for cost-effective and scalable endpoint solutions. Support • Act as escalation point for EUC-related incidents and problems., • Conduct root cause analysis and manage known error records., • Provide mentoring and guidance on structured troubleshooting., • Support resolution of ad hoc technical issues with a strategic approach., • Deliver remote support to Newcastle office and mobile users., • Collaborate with Problem Management Lead to remediate recurring issues., • Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk • Implement endpoint security controls and compliance policies., • Collaborate with InfoSec on vulnerability remediation and access governance., • Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+)., • Track and report on endpoint-related risk metrics and posture improvements. Development • Contribute to automation scripts and tooling enhancements., • Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity • Provide capacity for major and urgent incidents. Working Environment & Requirements • You'll work on an agreed support rota to ensure coverage from 08:00 – 18:00, with core hours of 09:00 – 17:00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri.Skills requiredKey skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives., • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration., • Collaborative, structured, and improvement-focused mindset., • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android)., • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle., • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards)., • Experience with MDM policy design and administration., • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences., • Able to produce SOPs, runbooks, and user-facing guides., • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL® 4 Foundation., • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable)., • PRINCE2® / AgilePM® or equivalent delivery discipline (desirable)., • Microsoft Certified: Modern Desktop Administrator Associate (MD-102), • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO’s values and champion our diversity and inclusion strategy., • Demonstrate a strong commitment to their own self-development, to delivering the NAO’s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism., • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities., • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders., • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective., • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others., • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so., • Comply with corporate responsibilities and support others to do so., • Take ownership of delivering high-quality work to time and quality standards., • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented., • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders., • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.Educational requirements

Who We Are We are on a mission to make all science open, enabling the research community to develop the solutions we all need to live healthy lives on a healthy planet. Frontiers is one of the world’s largest and most impactful research publishers, dedicated to making peer-reviewed, quality-certified science openly accessible. Our articles have been viewed 4 billion times, reflecting the power of research that is open for all. Follow the links below to learn more about our work. ______What We Can Offer You At Frontiers, our working model for new roles includes a balanced approach that fosters collaboration through regular engagement at our office hubs in key locations. While we value flexibility, we also believe that shared in-person time strengthens team culture, trust, and productivity. We provide a range of benefits across our global locations, including but not limited to: • 4 additional wellbeing days in addition to existing annual leave allowance, • Access to learning platforms and dedicated learning & development time, • A range of wellbeing initiatives, including free online yoga classes and an employee assistance plan, • Employees can dedicate three days each year to volunteer, • Additional benefits depending on your location (e.g. pension plan and private medical care) The role In this role, you’ll work closely with senior engineers to implement Salesforce features and automations, develop clean and scalable solutions, and gain hands-on experience with tools like Agentforce and Data Cloud. You'll participate in planning and code reviews, help maintain system documentation, and support testing and deployment activities. With a strong foundation in Salesforce and a passion for continuous learning, you’ll play a valuable part in shaping a platform that supports our global mission. Key Responsibilities • Implement Salesforce features, customizations, and automations using Apex, Lightning Components, and Flow Builder with mentorship from senior developers, • Learn and follow Salesforce best practices and coding standards throughout the software development lifecycle, • Collaborate closely with senior team members to align solutions with system architecture, • Participate in code reviews, pull requests, and collaborative solutioning sessions, • Contribute to sprint planning and align development tasks with project goals, • Communicate progress, blockers, and integration concerns with team members, • Support unit testing, UAT, and defect resolution, • Maintain and document configurations, custom development, and system processes, • Continuously improve your technical skills through Trailhead, peer learning, and internal training Essential Skills • Completion of the Salesforce Administrator Certification, • Understanding of Salesforce platform fundamentals, including declarative configuration and the Lightning Experience UI, • Familiarity with Salesforce admin tools (custom objects, validation rules, flows), • Exposure to Agile development workflows and tools, • Excellent collaboration and communication skills, • A passion for learning and growing within the Salesforce ecosystem, • Degree in Computer Science, Computer Engineering, Information Technology, or related field Desirable Skills • Basic experience with Apex, Lightning Web Components (LWC), or SOQL/SOSL, • Completion of Platform Developer I Certification, • Hands-on experience with Git-based version control and DevOps tools such as Azure DevOps or Salesforce CLI, • Exposure to API integration using REST/SOAP, • Marketing Cloud development knowledge: Email Content Creation, Journey design, Automation, • 3 years of experience in salesforce development What You’ll Gain • Mentorship from experienced Salesforce engineers, • Hands-on experience with real-world projects involving Agentforce and Data Cloud, • Opportunity to contribute to a multi-cloud Salesforce implementation, • A clear development path toward mid- and senior-level engineering roles, • A mission-aligned workplace focused on global impact and open science Apply now Please click the 'apply' button on this page and submit your application in English. Please inform us if you require any special accommodations to participate fully in our recruitment experience. You can contact us at for any additional support. Equal opportunity statement Frontiers actively embraces diversity and is a safe and welcoming workplace. Recruitment is free from discrimination – including based on race, national or ethnic origin, age, religion, disability, sex, gender identity or sexual orientation. With employees from more than 50 different nations, our diversity creates vibrant teams and constantly challenges us to appreciate multiple perspectives.

Description And Requirements Skanska, one of the world’s leading project development and construction groups, is an inclusive and responsible business that is helping to build a better society. We are looking for a Personal Assistant to join our Building Services team in our Head Office in Leavesden/Moorgate. Working as a Personal Assistant you will directly support and act as the administrative point of contact for Building Services leadership team members to ensure effective leadership support as well as acting as the key contact for IT and archiving requests for the Operating Unit. What you'll do: • Provide comprehensive and high quality diary support for the respective Leadership Team members (SMT level). This will include: Being responsible for incoming mail and email, reading, prioritising, responding and escalating as required within appropriate timelines. Co-ordinating, reviewing and maintaining calendars to ensure that all meetings, appointments and tasks are effectively scheduled and prioritised ensuring a clear and easy to read calendar for the LT team member(s) that you support., • Managing and administering the scheduling of weekly, monthly, quarterly meetings., • Attending team meetings, taking notes and liaising with your respective LT member to ensure that action /follow up items have been addressed ahead of each meeting and that documentation and information is prepared in advance., • Draft and prepare correspondence, Powerpoint presentations as required., • Ensuring preparation of documentation, presentations and agendas etc. for internal and external meetings are actioned in advance to ensure smooth running of meetings. What you'll bring to the role: • . Experience as a Personal Assistant/Senior Administrator reporting directly to senior management, • Advanced Microsoft Office, Sharepoint and OneNote skills, • Proven organisational experience, • Exceptional stakeholder skills – must be able to deal with people at all levels, • Excellent communications written and verbal, • Ability to priorities, organise and multi task. Equal opportunities We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic – we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska. Flexible working We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role. Reasonable adjustments We would like you to perform at your best at every stage of our recruitment process. Please contact us using or call 0330 105 2000 – Option 5 & 1, if you require any adjustments that would support you throughout your application. More Information About The Role Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: Closing date The closing date for this vacancy may be subject to change any time at the sole discretion of the business. We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar). Public Relations Manager – Four Seasons Hotel London at Tower Bridge Join one of London’s most iconic luxury destinations and help shape the story of Four Seasons Hotel London at Tower Bridge. We are looking for an experienced and creative Public Relations Manager to lead our PR and Communications strategy, ensuring our hotel remains at the forefront of the luxury hospitality market. About The Role Reporting to the Commercial Director, you will be responsible for developing and executing innovative PR and communications initiatives that elevate our brand presence. Working closely with the marketing team and wider hotel departments, you will create integrated, cross-channel campaigns that drive awareness, engagement, and loyalty. This is a dynamic role for a forward-thinking professional who thrives on building relationships and delivering impactful storytelling. What You’ll Do • Lead all PR and communications activities for the hotel, ensuring alignment with business objectives, • Develop compelling campaigns and activations that showcase our luxury offerings across travel, spa, dining, and lifestyle, • Build and maintain strong media relationships, securing coverage in top-tier publications and platforms, • Identify and leverage partnership opportunities that enhance brand visibility, • Create newsworthy events and story angles, managing pitches from concept to publication, • Collaborate with internal teams to ensure consistent messaging across all channels What You Bring • Proven experience in luxury travel and/or lifestyle PR, with a strong network of media contacts, • Expertise in corporate communications and social media strategy, • Exceptional writing skills, with the ability to adapt tone and style for different audiences, • Highly organised, with strong administrative and project management skills, • Creative thinker with a track record of delivering engaging campaigns, • Must be a strong administrator with excellent planning and organisational skills, and the ability to juggle priorities, • Excellent writing skills and the ability to write in a range of different styles suited to various audiences and media channels, • Knowledge of overall hotel operations is desirable but not essential Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy: • Excellent training and career development opportunities, • Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service, • Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day, • Up to 2 paid Wellness Days per year, • Holiday entitlement increases with length of service up to 33 days, • Free life insurance while on duty, • Bupa Dental and MediCash plan available, • Opportunities to build a successful global career, • Season Ticket Loan & Cycle to Work scheme, • Free uniform dry cleaning, • Employee Experience: Annual themed employee party and various social, charitable, and sporting events, • Access to Wagestream – a salary advance benefit, • Employee Recognition Programmes, • ...and many more surprises to discover! We look forward to receiving your application! All applicants must hold the Right to Work in the UK

Position Title: Senior DevOps Engineer Location: UK/Spain Role Purpose: We are looking for an experienced DevOps Engineer to support the implementation, optimisation, and management of our cloud infrastructure and data pipelines. This role requires strong expertise in AWS services and DevOps best practices, with a focus on automation, security, scalability, and reliability. You will be responsible for building and maintaining Infrastructure as Code (IaC) with Terraform, deploying containerized applications using Kubernetes and Docker, and ensuring seamless integration of data ingestion processes. As a key member of our existing DevOps team, you will collaborate with development, data, and operations teams on the Clover project, contributing to the delivery of platform services while driving continuous improvement in our CI/CD pipelines. Summary: • Strong experience and demonstrated competency with AWS services, including networking, compute, storage, and security; ideally holding an associate-level certification such as Solutions Architect or SysOps Administrator., • Deep knowledge of Infrastructure as Code (IaC) using Terraform, configuration management with Ansible, and container orchestration via Kubernetes (EKS) and Docker., • Experience writing AWS Lambda functions in Python or Node.js, familiarity with ElasticMapReduce (EMR) and/or Spark for data processing would be a bonus., • Contribute to the delivery of data ingestion pipelines and platform services supporting the Clover project, including monitoring, evaluating, and maintaining cloud resources. What we are looking for in you: • Proven ability to work collaboratively across cross-functional teams, including development, data, and operations, to deliver integrated solutions and foster a DevOps culture., • Strong client-facing skills, with experience engaging stakeholders at both technical and managerial levels to gather requirements, provide updates, and align on project goals., • Initiative in identifying opportunities for improvement, conducting deep investigations into complex issues, and proposing innovative solutions to enhance system performance and reliability., • Commitment to independent learning and staying current with emerging DevOps tools, cloud technologies, and industry best practices, while mentoring others to build team capabilities., • Excellent problem-solving mindset, with attention to detail, adaptability in fast-paced environments, and a focus on delivering high-quality outcomes through agile methodologies. Behaviours: • Focusing on Clients and Customers., • Working as One NCC., • Always Learning., • Being Inclusive and Respectful., • Delivery Brilliantly. Why NCC Group? At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks. Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support. What do we offer in return? We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits; ⏰Flexible working 💸 Financial & Investment • Pension, • Life Assurance, • Share Save Scheme ⚡ Green Car Scheme 🚴 Cycle Scheme 🏥 Healthcare 🏙️ Office Lifestyle 🧑🏻 🤝 🧑🏻 Employee Referral Program 🧘🏻 Lifestyle & Wellness 🎓 Learning & Development 👨🏿 🦽 Diversity & Inclusion So, what’s next? If this sounds like the right opportunity for you, then we would love to hear from you! Click on apply to this job to send us your CV and the relevant member of our global talent team will be in touch with you. Alternatively send your details to . About your application We review every application received and will get in touch if your skills and experience match what we’re looking for. If you don’t hear back from us within 10 days, please don’t be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles. If you do not want us to retain your details, please email . All personal data is held in accordance with the NCC Group Privacy Policy (candidate-privacy-notice-261023.pdf (nccgroupplc.com)). We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage. Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process. This role being advertised will be subject to BS7858 screening as a mandatory requirement.

About the role As a Braze Platform Administrator, candidate will be responsible for managing and maintaining the Braze Customer Engagement Platform. This role focuses on ensuring accurate configuration, strong governance, and optimal performance of the platform to support marketing and customer engagement strategies. The administrator will collaborate closely with marketing, data, and technical teams to enable seamless campaign execution and maintain data integrity. Tell me more, tell me more… Our client is currently looking for a recruit in joining their current team, below are the job details for your reference: You can also ask our friendly recruitment team for any questions you may have about the role, between 09.00am till 17.00pm Monday to Friday. Shifts: Monday to Friday (37.5 hours) Roles and Responsibilities • Configure and maintain Braze platform settings, integrations, and data flows., • Manage API keys, SDK implementations, and technical integrations with other systems., • Create and manage user roles, permissions, and workspace structures for secure access., • Support marketing teams in campaign planning and customer journey orchestration., • Ensure data accuracy, compliance, and adherence to governance standards., • Monitor platform performance and troubleshoot technical issues., • Optimize workflows and processes for efficiency and scalability. The must haves • Strong understanding of Braze platform features and customer engagement strategies., • Knowledge of data management, analytics, and reporting., • Experience with technical integrations (APIs, SDKs)., • Ability to manage user roles, permissions, and workspace structures., • Experience with CRM systems or marketing automation platforms., • Familiarity with SQL or data querying languages., • Understanding of data privacy regulations (GDPR, CCPA)., • Project management or certification in marketing technology. What’s in it for you? – Our client loves to reward their people for doing a great job. • This is 3 Months contract (likely to extend), • This role provides a hybrid working access in Paddington (2 days in a week) Next Steps Once you’ve applied, one of our friendly recruitment consultants will give you a call and talk you through the screening process. If your application is successful, you’ll be involved in a live virtual interview with one of our client’s hiring managers to get to know you better. We look forward to speaking to you!

Location: London Contract Duration: 6 months Start Date: ASAP About the Role We are seeking an experienced Payroll Administrator to join our team on a contracted basis. This role is pivotal in supporting year-end payroll activities, managing share vestings, and leading the implementation of our All Employee Share Plan across the UK and Spain. Key Responsibilities Year-End Payroll Activities: • Collaborate with Merian on bonus and salary reviews., • Ensure accuracy of pro-rations and special cases. Mobility & Tax Compliance: • Partner with EY to manage mobility and dual tax liability cases for year-end awards, including share vestings. Share Vesting Management: • Oversee payroll for all share vestings scheduled for 2026. All Employee Share Plan Implementation: • Act as team lead for project delivery in the UK and Spain., • Support employee communications and payroll integration (including paycode creation and setup)., • Configure share plan within Spain’s flexible benefits portal. Required Knowledge & Skills • Proven experience in payroll administration., • Working knowledge of shares and share schemes. Desirable Skills • Familiarity with Workday., • Understanding of Spanish taxation and payroll processes., • Experience in managing executive remuneration. Why Join Us? This is an exciting opportunity to play a key role in high-impact projects, ensuring compliance and smooth execution of complex payroll and share plan activities across multiple regions. Interested? Apply now or contact us for more details.

Contract Length: Jan '26 - May '26. This will increase based on performance. CONTRACT HOURS: Originally 20 hours, this will increase with the addition of new projects. The aim will be to get you onto 40 hours asap. AS A Migrations Solution Architect YOU WILL: • Design comprehensive migration plans and solutions tailored to the customer's needs and architecture, ensuring a seamless transition to Snowflake, • Partner with our customers, acting as the technical expert for all aspects of Snowflake during implementation, • Deploy Snowflake following best practices, including ensuring knowledge transfer so that customers are properly enabled and are able to extend the capabilities of Snowflake on their own, • Maintain deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them, • Work with System Integrator consultants at a deep technical level to successfully position and deploy Snowflake in customer environments, • Create presentations and document learnings from the project. Develop utilities and accelerators to streamline migration and related activities, • Collaborate with Product Management, Engineering, and Marketing to continuously improve Snowflake’s products and marketing OUR IDEAL SOLUTIONS ARCHITECT, MIGRATIONS, WILL HAVE: • 8-11 years of experience as a solutions architect, data architect, database administrator, or data engineer, • Experience migrating from one data platform to another and holistically addressing the unique challenges of migrating to a new platform, • Hands-on experience working with data warehouse systems including or similar to Snowflake, BigQuery, Teradata, Redshift, Netezza, SAP HANA, Greenplum, Exadata, etc., • End-to-end experience migrating on prem data warehouse solutions to the cloud (AWS, Azure, GCP), • Outstanding skills presenting to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos, • Understanding of complete data analytics stack and workflow, from ETL to data platform design to BI and analytics tools, • Extensive hands-on expertise with SQL and SQL analytics and scripting languages like Python, Bash, Shell etc., • University degree in computer science, engineering, mathematics or related fields, or equivalent experience ADDITIONAL PREFERRED QUALIFICATIONS • 5 years of technical consulting experience, • Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase), • Familiarity and experience with common BI and data exploration tools (e.g. Power BI, Microstrategy, Business Objects, Tableau), • Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, GCP, OpenStack, etc.), • Experience implementing ETL pipelines using custom, packaged tools and software development experience using C/C++, Java etc., • SnowPro Core Certification

Connect with Eutelsat Group Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO-LEO integrated global satellite operator. As a leader in satellite communications, we provide global connectivity solutions - connecting businesses, communities, and governments around the world. We can connect you at on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports around the world. With Eutelsat Group You’ll Get To: • Pioneer the future of Space Technology, • Bring connectivity to remote frontiers, • Collaborate with customer-centric experts Why Eutelsat Group? • Commitment to Diversity & Inclusion: With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women., • Ways of Working That Drive Us: As "One Team," we work collaboratively towards shared goals, with customer-centricity, respect, and inclusivity as our guiding principles., • Sustainability at Our Core: At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space. Job Overview We are looking for an enthusiastic and skilled Salesforce Business Analyst & System Admin, with a strong technical background, to join our Delivery team and play a critical role in driving the digital transformation of our sales and marketing processes by delivering tailored Salesforce solutions. In this position, you’ll work closely with Application Owners, Fucntional and Technical Leads, Salesforce administrators, analysts and developers, and key business stakeholders, contributing directly to our ongoing projects and initiatives. This is a unique opportunity to make a significant impact within an organization that values growth, teamwork, and professional development. Who You Are: • A hands-on Salesforce expert with proven experience across Sales Cloud and CPQ, • Able to work across both business and technical stakeholders to ensure alignment and delivery, • Comfortable configuring Salesforce as part of a rich technical ecosystem interfacing, via MuleSoft, with Sales, Billing, Analytics and Operational systems, • At ease with rich and complex business requirements, comfortable switching contexts, and proactively managing your priorities, • Able to work with both internal and external resources, • Fluent in English with excellent communication and documentation skills. (fluent in French will be a plus) What You’ll Do: Reporting to the Head of Lead to Contract, you will: • Facilitate workshops and discovery sessions with the demand management team and the business stakeholders, • Translate business needs into clear user stories, process flows, and functional specifications, • Lead the design, configuration, and testing of Salesforce solutions, particularly on Sales Cloud and CPQ, • Collaborate with the rest of the team to ensure scalable, secure, and high-performance implementations, • Support test strategy, UAT, and release cycles, • Provide functional and technical guidance on Salesforce best practices and platform governance, • Act as a point of reference for other teams working on Lead to Order capabilities What You’ll Need: • Implementation and administration of Sales Cloud and Salesforce CPQ, • Implementation of solutions requiring integrations through various systems, including other Salesforce orgs, • Strong platform knowledge, including configuration of objects, flows, role and permissions, approval processes, validation rules, reports, CPQ, etc., • Deep understanding of the Lead to Order process: Lead, Opportunity, Quote, Contract, • Comfortable working an environment combining both V-cycle and agile methods, using tools such as Jira, Confluence, Aha, etc. Required Certification: • Salesforce Administrator (ADX 201), • Strongly Recommended Certifications:, • Salesforce Advanced Administrator (ADX 211), • Salesforce Sales Cloud Consultant, • Salesforce CPQ Specialist, • Salesforce Platform App Builder Nice to Have: • Experience with Marketing Cloud Account Engagement (Pardot), • Salesforce MCAE Specialist and/or MCAE Consultant certifications, • Prior experience in telecom/satellite industry is a plus Where You’ll Work: Turin (Italy), Issy-les-Moulineaux (France), London (UK) The Eutelsat Group treats the protection of personal data submitted to it seriously. By submitting this application, you agree to the collection and retention of your personal data by the Eutelsat Group and acknowledge notice of, and understand the terms of Eutelsat’s Privacy Policy (as amended from time to time). This role is a Eutelsat Group job opening; all of our open roles are posted on the current OneWeb and Eutelsat websites. Please note that when you are applying, your application may be seen by both teams.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Globalscape Platform Administrator Job Type: Permanent Location: London, UK (Hybrid) Number of hours: Standard Are you interested in supporting enterprise platforms? Join us as an Globalscape Platform Administrator. Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. • Build strong relationships with a diverse range of stakeholders., • Gain access to endless learning opportunities., • Work closely with the range of teams within the business to bring products to life. The Role As a Globalscape Platform Administrator, you will be responsible for managing and maintaining the MFT platform, ensuring the secure and reliable transfer of data between different systems and partners. This includes creating and managing connections, configuring security settings, managing user permissions, monitoring transfer activity, and troubleshooting issues. Key responsibilities: • Design and develop file transfer workflows, automation scripts, and customizations within the Globalscape MFT platform., • Implement and configure file transfer protocols, security settings, user access controls, and encryption mechanisms., • Collaborate with internal stakeholders to gather business requirements and translate them into technical specifications., • Monitor and troubleshoot file transfer processes, identify and resolve issues, and perform root cause analysis., • Implement best practices for data integrity, security, and compliance, ensuring adherence to relevant regulations and standards., • Develop and maintain documentation, including system architecture, configuration details, and standard operating procedures., • Stay up to date with the latest trends and advancements in managed file transfer technologies and recommend enhancements or upgrades to the Globalscape MFT platform., • Provide technical support and guidance to end-users, assisting with file transfer-related inquiries and issues. Your Profile Essential skills/knowledge/experience: • Proven experience as a Globalscape MFT Developer or Administrator, with a strong understanding of managed file transfer concepts and technologies., • Knowledgeable in Patching to perform, and Patching and fix vulnerability in Globalscape servers., • Proficiency in scripting languages such as PowerShell, Python, or VBScript for automation and customization tasks., • In-depth knowledge of file transfer protocols like FTP, SFTP, FTPS, AS2, and HTTP/S., • Familiarity with security concepts, including encryption, digital certificates, SSL/TLS, and access controls., • Experience in integrating file transfer systems with enterprise applications, databases, and cloud services (AWS, Azure)., • Strong troubleshooting and problem-solving skills to identify and resolve file transfer issues., • Excellent communication skills and the ability to collaborate effectively with cross-functional teams., • Detail-oriented mindset with a focus on data integrity, confidentiality, and compliance., • Ability to work in a standard office environment & Occasional on-call and after-hours support when required. Desirable skills/knowledge/experience: • Experience in Export control work., • Experience in Sterling, other middleware technologies., • Knowledgeable of Service now tool, • Project management experience. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Software Engineering Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. We are seeking a Deployment Strategist, a pivotal leadership role focused on driving the successful adoption and strategic implementation of AI-powered Agentforce solutions for our key customers. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. As a trusted advisor, you will be the primary front-facing contact for Agentforce deployments, bridging customer strategic needs with our product innovation to ensure long-term success and value realization. You will play a critical role in defining and steering the Agentic AI strategy and roadmap for our customers, establishing guardrails, and ensuring responsible AI usage. You'll oversee complex deployments, fostering collaboration across various stakeholders, setting strategic goals, and proactively addressing challenges. You will also connect customer needs with product development, offering valuable field insights to influence enhancements and accelerate the product roadmap, ensuring the Agentforce platform remains at the forefront of AI solutions. A successful Deployment Strategist will deeply understand our Public Sector customers' most complex business problems, facilitating workshops like agent design and jobs-to-be-done to craft innovative and impactful solutions that leverage our Agentforce platform and beyond. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment. Your Impact • Strategic Solutioning & Design Leadership: Lead the analysis and strategic design of intelligent AI-powered agents within Salesforce environments, leveraging Agentforce, Data Cloud, Flow, and Salesforce APIs. Synthesize complex business challenges into clear, actionable solution architectures and strategic deployment plans, focusing on business impact rather than technical execution., • Deployment Ownership & Program Management: Provide comprehensive oversight for the successful deployment of Agentforce solutions, ensuring seamless integration with existing customer infrastructure. Monitor project progress, identify potential roadblocks, and strategically guide the optimization for long-term reliability, scalability, and security, including the establishment and governance of agent behavior guardrails., • Executive Customer Relationship Management: Serve as the primary front-facing contact for Agentforce deployments, building and nurturing strong, trust-based relationships with C-suite executives and key customer stakeholders. Act as a strategic partner, deeply understanding their operational challenges and strategic goals, and presenting proposals that drive measurable value and adoption., • AI Strategy & Responsible AI: Lead discussions around Agentic AI strategy and roadmapping for customers. Drive the adoption of foundational Responsible AI principles, including risk mitigation, bias and toxicity testing, and the setup of robust guardrails to ensure ethical and safe AI usage., • Facilitation & Workshop Leadership: Design and lead interactive facilitation and workshopping sessions, such as agent design workshops and jobs-to-be-done analysis, to collaboratively define optimal AI solutions and drive alignment across customer teams., • Conversation Design & User Experience: Apply foundational Conversation Design skills to guide the creation of intuitive, effective, and user-centric conversational AI experiences., • Organizational Readiness & Change Management: Assess customer organizational readiness for AI adoption and guide them through necessary process transformations and reengineering to maximize the benefits of intelligent agents., • Product Evolution & Strategic Feedback: Serve as a vital feedback loop between customers and internal product/engineering teams. Field observations will directly influence future product enhancements, help shape the strategic direction of our platform, and contribute to broader scalable product improvements. Required Qualifications • 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects, • Understanding of the Salesforce platform and ecosystem, • Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management, • Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach, • Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact, • Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements, • Proven experience managing executive customer relationships in a strategic advisory or consulting role, • Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering, • Public Sector knowledge, • Additional language (French, German, Italian or Spanish), • Ability to travel up to 60% of the time, as needed to customer sites Preferred Qualifications • Experience with Salesforce Data Cloud and/or Agentforce platform, • Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance), • Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist), • Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds), • Experience with AI/ML concepts beyond LLMs, such as natural language processing Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this ___. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. ___ Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

I am working with a growing Salesforce Partner, who are dominating the SMB/Mid Market space with clients in Health & Life Sciences, Manufacturing and Retail. As a Salesforce Consultant, you will leading end to end project delivery from initial scoping sessions, to solution design to being hands on with the implementation. Key Responsibilities: • Conduct detailed assessments of client business processes to identify opportunities for Salesforce-enabled improvements., • Design, configure, and implement Salesforce solutions across various clouds (Sales Cloud, Service Cloud, Marketing Cloud, etc.)., • Translate business requirements into functional and technical specifications., • Oversee data migration, system integration, and process automation initiatives. Experience and Qualifications: • Minimum of 3 years’ experience as a Salesforce Consultant, Administrator, or equivalent role., • Proven experience in leading scoping sessions with various stakeholders across businesses In-depth knowledge of Salesforce configuration, including flows., • Ideal candidate will have experience working in a Salesforce Consulting Environment., • Salesforce Certified Administrator., • Salesforce Sales Cloud Consultant/Service Cloud Consultant. Benefits: • Private Healthcare.

My client is a construction company who are looking to grow their team and are looking for a PA/Administrator to support the directors. Job Title: PA / Administrator Location: Hornchurch Hours: Monday – Friday, 8:00 AM – 4:00 PM or 9:00 AM – 5:00 PM Salary: £32,000 – £35,000 per annum + Bonus Contract Type: Full-time, PAYE Reporting to: Company Directors About the Company This is a dynamic and growing construction business based in Essex, with a strong reputation for delivering high-quality projects across commercial, industrial, and domestic sectors. The company offers a complete builder’s package solution, including groundworks, structural works, fit-outs, finishes, M&E services, and landscaping. Operating as both a main contractor and subcontractor, the team prides itself on professionalism, innovation, and a people-first culture. With a dedicated workforce and ambitious growth plans, this is an exciting time to join and play a key role in shaping the future of the business. Role Purpose The PA/Administrator will provide comprehensive administrative and commercial support to the directors and wider team. This role is pivotal in ensuring smooth day-to-day operations and supporting project delivery across all stages—from pre-construction through to completion. Key Responsibilities • Act as a primary point of contact for directors, managing diaries, scheduling meetings, and handling correspondence., • Provide administrative support across tendering, procurement, and document control., • Assist with preparation and submission of tenders and bids., • Manage variations, invoicing, and payment tracking., • Maintain accurate records and filing systems (digital and physical)., • Liaise with clients, suppliers, and subcontractors professionally via phone and email., • Support internal processes and systems implementation as the business expands., • Proven experience in an administrative role within the construction industry(essential)., • Strong understanding of tendering and procurement processes., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with OneDrive and Bluebeam., • Excellent written and verbal communication skills., • Professional telephone and email etiquette., • Experience supporting senior leadership or directors., • Competitive salary (£32,000 – £35,000) plus bonus., • Opportunity to join a growing, ambitious company with a strong team culture.

About Us At HDR, we specialise in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists. That's why we believe diversity is our greatest strength. HDR is proud to be an equal opportunity workplace and an affirmative action employer. Watch Our Story:' ' We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That colouring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward. As a Project Administrator, you will be part of an organisation that is 100-percent employee owned, that supports and creates many opportunities for you to advance, succeed and fulfil your career aspirations. Primary Objectives To provide an effective, efficient, and professional support service to the Critical Commissioning Management Team and project staff. Assist the company in the delivery of its key objectives in compliance with the quality management systems. • Advise senior management team of changing resource requirements by accurately and fully maintaining staff planning tools, currently The Staff Chart (SC)., • Changing requirements include over or under utilisation of individual engineers resulting in a need for recruitment or redeployment., • To support project teams in the execution of their work though management and delivery of administrative processes., • Assist the company in the delivery of its key objectives in compliance with the quality management systems., • To provide an effective, efficient and professional support service to all internal and external customers, whilst maintaining high levels of quality and service., • Ensuring a smooth and efficient flow of information, manage business correspondence, maintaining confidentiality at all times., • Supervise other Project Administrators in the Commercial team. Key Responsibilities • Add new opportunities to SC using Fee spreadsheet information from bids., • Liaise with Account Leads and Principal Project Managers on a weekly basis to update individual projects requirements – highlight any resulting issues of utilisation., • Convert pipeline projects to Firm order and update resource timeline., • Schedule weekly resource review meetings, • Present Staff Chart highlighting movements and new requirements., • Record actions from meeting and update chart accordingly, • Train and coach new Project Administrators in use of company systems and processes, • Supervise the PA team in production of monthly client cost reports., • Liaise with Finance team for monthly billing, project forecast updates and status change., • Provide staff utilisation reports., • Assist in preparation of cost reports., • Ensure that all documentation produced is formatted to the required template., • Assist with actions from project Meetings, attend and take minutes at other meetings, when required., • Assist with the management of the travel and accommodation booking process for staff., • Provide support in the delivery of key objectives in compliance with the quality management systems., • Assist with the development and implementation of administrative systems where required., • Responding to customer queries., • Diary management, • Assist in organisation of events, meetings and hospitality as required., • Manage internal and external customers and 3rd party suppliers in a professional manner as well as organising meetings with clients and internal staff members., • Research information as required ahead of meetings., • Prepare and collate documentation as required., • Organise and manage the production of agendas, management information and minutes within a timely manner., • Providing hands on administrative support for team members., • Ad hoc duties to support the delivery teams as and when required. Assist and Lead the Project Administrator with the following, undertaking these responsibilities in his/her absence: • Ensure that all documentation produced is formatted to the required template., • Assist with initial BID preparation., • Project set up on SharePoint., • Update Group Sales report, • Maintain client contacts in EBS CRM, • Assist with actions from monthly Board Meetings, • Answer incoming calls and greeting visitors where required., • Assist in the structure and updating of both hard and soft copy filing. Ensuring that all documentation is readily available and current., • Provide support in the delivery of key objectives in compliance with the quality management systems., • Assist with the development and implementation of administrative systems where required., • Maintaining computer records, • Responding to customer queries, • Provide support to engineers working on Nucleus platform and where required., • Assist with Resource Allocation Reviews, • Provide staff utilisation reports., • Manage QA Gateways on EBS (internal systems) Role & Performance CompetenciesC1. Communication & influencing others; is able to communicate effectively, while being open, honest and receptive to direction, support and influence. Is able to persuade others to support a viewpoint and achieve their participation. C2. Client Focus & Personal Responsibility: Demonstrates an understanding and confidence of client needs and has a high service orientation. Demonstrates a positive attitude and takes ownership and responsibility for work performance. C3. Team Working: Works with colleagues cooperatively in own department and the wider organisation. C4. Open to Learning and Development & Gathering Information: Is driven to seek out information and carries out research to the level required to achieve objectives. Is keen and open to innovation and creativity as part of their role. C5. Dealing with Change: Implements and adapts to new ideas and ways of working at individual, team and organisational level. Required Qualifications • High attention to detail and deadlines, • 2yrs minimum experience in a similar position or administrative role., • Proficient with Microsoft Office Suite including Outlook., • Ability to work with and take direction from multiple levels of professional staff., • Ability to work under pressure in a team environment with strong attention to detail and ability to work independently., • An attitude and commitment to being an active participant of our employee-owned culture is a must. Why HDR At HDR, we know work isn't only about who you work for it's also about what you do and how you do it. Led by the strength of our values and a culture shaped by employee ownership, we network with each other, build on each other's contributions, and collaborate together to make great things possible. When you join HDR, we give you license to do the same. We help you take charge of your career, giving you multiple growth opportunities along the way. Primary Location: United Kingdom-England-London Industry: Building Engineering Schedule: Full-time Employee Status: Regular BusinessClass: Marketing and Admin Job Posting: Nov 28, 2025 At HDR, we are committed to the principles of employment equity. We are an Affirmative Action and Equal Opportunity Employer (). We consider all qualified applicants, regardless of criminal histories, arrest and conviction records.

FULL-TIME JOB VACANCY Manager, Enterprise Applications Operations Enterprise Applications Division Multiple Locations Considered Application Date: December 16, 2025 The Enterprise Applications Division of Human Rights Watch (HRW) is seeking a highly organized Manager, Enterprise Applications Operations to oversee the day-to-day activities of the three technical teams that support the Enterprise Applications division within Human Rights Watch: Enterprise Resource Planning (ERP) Team, Customer Relationship Management (CRM) Team, and the Integration Team. This individual will be responsible for coordinating, tracking, and optimizing the technical tasks related to maintaining and enhancing the core system. The ideal candidate will have a deep understanding of strong technical project management skills, and the ability to drive efficient cross-team execution of complex technical deliverables. This position reports to CRM Director, Information Technology based in San Francisco. This position may be based in the following locations where HRW has an office: New York, Washington, Stockholm, Miami, London, Brussels, Amsterdam, Berlin, Nairobi, Stockholm, Sao Paulo or Johannesburg. This position is fully remote and will have the option to work as desired from an HRW office. Responsibilities: • Coordinate Technical Operations Across Teams: Act as the primary technical lead between the ERP, CRM, and Integration teams, ensuring effective collaboration and execution of tasks related to Salesforce, ERP systems, and integrations, within the framework of HRW’s SDLC processes., • Cross-Functional Requirements Validation: Collaborate with stakeholders from the ERP, CRM, and Integration teams to ensure technical requirements are well-defined and achievable. Ensure that all technical solutions align with HRW’s goals and SDLC standards., • Salesforce Administration & Customization: Oversee the technical configuration and customization of HRW’s Salesforce platform, including managing data models, automation (Salesforce Flow, Process Builder), custom development (Apex, Visualforce, Lightning components), and ensuring alignment with HRW’s operational needs., • Release & Team Management:, • Architectural Integrity: Maintain consistency and quality across competing pressures, such as projects with varying priorities, timelines, and technologies., • Project Planning and Tracking: Develop and track detailed project plans that outline technical milestones, deadlines, and dependencies between teams. Ensure all technical deliverables are met on time and to specification., • SDLC Oversight for Enterprise Applications: Manage the full SDLC process for technical activities related to enterprise applications. This includes overseeing planning, design, development, testing, deployment, and post-production support for all Salesforce-related tasks, system integrations, and custom solutions., • Change Management & Release Control: Ensure that all changes, configurations, and customizations within Salesforce and other enterprise applications are properly documented, reviewed, and deployed following formal change management processes, aligned with SDLC methodologies., • Quality Assurance & Testing: Oversee the QA process for Salesforce-related configurations, integrations, and custom development. Ensure that testing protocols are followed to verify that all applications meet functional, security, and performance standards before deployment., • Post-Deployment Monitoring & Optimization: Monitor the performance of enterprise applications post-deployment, ensuring that any issues are promptly addressed. Work with the relevant teams to optimize the Salesforce platform and other systems for efficiency, reliability, and security, • Data Security & Compliance: Ensure that HRW’s Salesforce platform and other enterprise systems comply with data privacy and security regulations, particularly in the handling of sensitive human rights data. Implement best practices for data protection across all integrated systems., • Documentation & Reporting: Maintain thorough technical documentation for all system changes, configurations, integrations, and customizations. Provide clear, concise reports on project milestones, technical risks, and resolutions to HRW leadership., • Manage Data Models and Data Flow: Ensure that the ERP, CRM, and Integration teams adhere to best practices for data management, including designing data models, ensuring data integrity, and facilitating data migration where applicable., • Technical Issue (Ticket) Resolution: Act as the point of escalation for any technical challenges or roadblocks that arise during system builds or integrations. Work with the ERP, CRM, and Integration teams to resolve issues efficiently and ensure minimal disruption to project timelines., • System Integration Management: Oversee the technical integration efforts between core and third-party applications, and other internal tools. Ensure data flows smoothly and accurately across platforms, and troubleshoot integration challenges as needed., • Technical Documentation & Reporting: Maintain detailed technical documentation for configurations, system enhancements, and integrations. Provide clear reports on system changes, deployment statuses, and project milestones., • Optimize Workflow Automation: Work with the CRM Team to implement and manage automation solutions such as workflow rules, process builder, and Salesforce Flow to streamline business processes across the ERP and CRM systems., • Performance Monitoring: Oversee the monitoring and analysis of system performance across Salesforce, ERP, and integration points. Ensure optimal performance and stability by identifying potential issues and working with the teams to address them., • Training and Knowledge Transfer: Assist in developing technical training materials for internal teams and end-users. Provide guidance on technical best practices for the CRM, ERP, and Integration teams. Qualifications: Education: A bachelor's degree or equivalent work experience is required. The following certifications, or work experience demonstrating the relevant competency, are required: Salesforce Administrator Certification; Platform Developer I Certification; Netsuite Suite Foundation; Non-Profit Cloud or NPSP Certification; Marketing Cloud Administrator Certification; and Platform App Builder Certification. The following certifications, or work experience demonstrating the relevant competency, are preferred: Salesforce Advanced Administrator Certification; Netsuite Administrator; Dell Boomi Associate Developer; Platform Developer II Certification; Business Analyst Certification; and Engaging Networks experience. Experience: A minimum of five years of relevant experience is required Related Skills and Knowledge: • Strong organizational and time-management skills, showing an ability to work under pressure and multi-task, consistently deliver on established schedules, guidelines, protocols, and deadlines., • Ability to translate business needs, requirements, and solutions into technical language and to document that information using existing templates in order to capture functional requirements for design and development., • Strong knowledge of system architecture, data modeling, and data flow management, APIs, Dell Boomi., • Experience in executing and maintaining best practices in SDLC frameworks, Project Management tools (Asana) and methodologies (Agile, Waterfall)., • Proven track record of successfully managing technical teams and driving complex system integrations., • Experience working with teams domestically & internationally that demonstrates effective interpersonal skills that led to productive relationships with a diverse population of colleagues., • Experience managing off shore teams is required., • Excellent communication skills, both written and verbal, with the ability to convey complex technical information to both technical and non-technical stakeholders., • Demonstrated ability to communicate data and Data management systems to both technical and non-technical audiences., • Strong attention to detail and organizational skills, with the ability to manage multiple technical initiatives simultaneously. Technical Applications: • Salesforce: NPSP – currently reviewing Non-Profit Cloud, • Salesforce: Marketing Cloud, • Engaging Networks, • Dell Boomi, • NetSuite, • Concur, • Ultipro Preferred Skills: • Dev Ops level understanding of Salesforce structure and data in order to perform basic admin tasks including, user management, data management, security management, enhancement requests (design, document, build, test, deploy) and production ticket support., • Familiarity with DevOps practices and tools for Salesforce preferred. Salary and Benefits: HRW seeks exceptional applicants and offers competitive compensation and employer-paid benefits including medical, dental, vision, disability and life insurance. HRW offers a relocation assistance package and will assist employees in obtaining necessary work authorization, if required; citizens of all nationalities are encouraged to apply. The salary range for this position if based in the US is USD 80,000 – 88,000 plus benefits. Salary ranges outside of the US vary based on location, and you will receive specific salary ranges based on your location early during the recruitment process. How to Apply: Please apply December 16, 2025 by visiting our online job portal at careers.hrw.org and attaching a cover letter and resume, preferably in PDF format. No calls or email inquiries, please. Only complete applications will be reviewed, and only shortlisted candidates will be contacted.

Building a sustainable tomorrow What if your next step led further than you thought? With a reputation built over 150 years, BAM has the depth, scale and momentum to offer you more than a next step. We offer you a path. One that can take you across sectors, into leadership, or even around the world. We invest in development because we want our people to stay and grow. Wherever you want to go, we’ll help you get there. BAM UK&I are looking for a PMO Administrator to be based anywhere in the UK working on a hybrid basis on a 12 month fixed term contract Making Possible The PMO Administrator (Payroll Project) provides essential project coordination and administrative support to the Payroll Programme. This role ensures effective governance, documentation, scheduling, and reporting for all project activities related to the implementation of the new payroll system. The position plays a key part in maintaining project structure, ensuring timely delivery of milestones, and supporting project leads and stakeholders across HR, Finance, and IT to deliver a successful payroll transition. Responsibilities: Project Coordination & Administration • Provide day-to-day administrative and coordination support to the Payroll Project team., • Maintain accurate and up-to-date project documentation, including plans, RAID and decision logs., • Support the creation and tracking of project milestones and deliverables specific to payroll design, testing, and deployment., • Assist in the coordination of workstreams (e.g., data migration, testing, change management, and training)., • Ensure all project documents and artefacts are stored, version-controlled, and accessible to team members. Governance & Reporting • Support the PMO Lead in ensuring adherence to project governance frameworks, • Prepare and distribute weekly status reports, dashboards, and project summaries for key stakeholders., • Collate updates from workstream leads to support programme-level reporting., • Track and follow up on actions, decisions, and approvals from governance meetings and steering committees. Meeting & Communication Support • Schedule and coordinate project meetings, workshops, and testing sessions with internal teams and external vendors., • Prepare and distribute agendas, minutes, and action logs., • Maintain the project calendar and ensure alignment with key deadlines., • Act as a central point of contact for project communications and queries. Tools & Systems • Support the use and maintenance of project management tools (e.g., MS Project, Teams), • Maintain and update the project SharePoint site / document repository., • Support tracking of project budgets, purchase orders, and resource allocations, as directed by the Project Manager. Your team Based anywhere in the UK working on a hybrid basis a 12 month fixed term contract What’s in it for you? Competitive salary A wide range of family friendly policies 8 % matched pension contributions Private healthcare Life assurance 26 days holiday 2 wellbeing days 1 volunteering day Personal and professional development What do you bring to the role? Education & Qualifications • 5 years+ experience in Business Administration, HR, or a related discipline., • Project administration or management certification (e.g., PRINCE2 Foundation, APM PFQ) desirable. Experience • Previous experience working in a PMO or project support role, ideally within HR, Payroll, or ERP system implementations., • Experience supporting large-scale technology or transformation projects, particularly those involving HR or Finance systems., • Experience coordinating across multiple teams and managing documentation in structured project environments. Skills & Competencies • Excellent organisational and time management skills, with the ability to manage multiple priorities., • Strong attention to detail and accuracy in maintaining project documentation., • Proficiency in Microsoft Office suite (Excel, Word, PowerPoint) and collaboration tools (SharePoint, Teams)., • Clear and professional communication skills, both written and verbal., • Ability to work collaboratively in a fast-paced, changing environment., • Discretion in handling confidential HR and payroll information., • Proactive, adaptable, and solutions-focused approach. About BAM Building a sustainable tomorrow. That’s our mission and our promise at BAM. It’s how we engineer vital infrastructure and construct high-quality buildings as one of the largest construction companies in Europe. We strive to create an environment where everybody feels welcome and valued. We’re on an exciting journey to employ the best talent to join us regardless of social background, race, colour, religion, national or ethnic origin, sexual orientation, gender identity or expression, age, disability or other characteristics. The application process BAM is committed to ensuring a fully inclusive recruitment and onboarding process, so if at any time you feel you may need any reasonable adjustments, do not hesitate to speak with one of our team, and we will do our best to support you. "Join us in Making Possible"

OVERVIEW The Maples Group is a standard bearer in financial and legal services, trusted by many of the world’s largest hedge fund managers, private equity firms and international corporations. Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence. Operating in key financial centres across the Americas, Asia, Europe and the Middle East, our international presence offers a unique springboard for career development and cross-cultural immersion. Our side-by-side financial and legal services are similarly ripe for interdisciplinary learning and growth. The Maples Group looks to add a Leeds based Audit Confirmations Administrator on a five-month fixed term contract to our team and invites eager and qualified candidates to apply. We are committed to diversity, inclusion and equality of opportunity as we attract, retain and develop world-class talent. Who We Seek The successful candidate will be a member of the team responsible for processing changes to client data within the core business systems, reconciling data across systems and identifying and removing duplications combined with responding to 3rd party auditor requests on behalf of our global client base. They will develop a strong understanding of the client data and audit confirmation process and be able to interpret various data elements correct and to respond to auditor requests to ensure the response is an accurate reflection of the client's account information at a point in time. They will also interact with lawyer teams and finance support staff to obtain the correct information for the responses. About the Role Peak Season for Audit Confirmations runs from February to May annually and high volumes of requests are submitted for processing. This period is when the vast majority of time will be spent within the audit process. This successful candidate will assist in completing approximately 3,500 audit confirmation responses and 500 confirmation updates over the period. Key areas of responsibility are: • Tracking audit letter requests received through a dedicated email inbox, • Initiation of the process by registered office checks and conflict checks though the Maples Audit Request System, • Obtaining relevant balances through the Audit Summary Report located on Maples Intranet and the Aderant practice management system, • Preparing the audit confirmation letter through application of the correct tailoring to the Maples standard template, • Liaising with the global lawyer teams to obtain details of litigation and approval of the letter, • Preparing updated audit confirmations through application of the correct tailoring to the Maples standard template, • Ensure queries and escalations are handled correctly and promptly through to appropriate resolution, • Provide a high level of professional customer service to internal and external customers appropriate to a highly regarded international Law Firm EXPERIENCE What You Bring • Fluency in written and spoken English is essential, • Fast data input with first time accuracy, • Experience of working in a legal environment (preferred but not essential)., • The successful candidate must be proficient in MS applications including Word, Excel and PowerPoint, • Excellent attention to detail and accuracy., • Proven ability to handle multiple priorities and a wide range of different tasks., • Proactive and deadline oriented., • Self-motivated, ambitious and a team player., • Excellent project, organisational and time management skills BENEFITS & REWARDS The most enduring professional relationships are reciprocal relationships. The Maples Group prioritises employee health and wellbeing. Depending on your location, we offer a range of benefits, including: • Comprehensive health coverage (medical, dental and optical), • Competitive vacation packages, • Educational assistance and professional development programmes, • Savings or pension plan, • Life insurance, • Travel insurance, • Global mental wellness programme, • Sports clubs and social events

Connect to your Industry At Deloitte we help clients around the world help resolve their most critical information and technology challenges, across the breadth of IT & Digital, from strategy through to implementation and managed services. With a team of more than 1700 people working in Technology in the UK, we bring our passion, experience, and technology skills to bear on our clients most high-profile technology projects. Our ServiceNow capability is a rapidly growing part of our business. As a ‘Global ServiceNow Partner’ we provide services across all four Partner capacities to our global clients. We transform businesses through the design and implementation of ServiceNow, developing innovative solutions on the platform to tackle our clients most pressing needs. We focus on delivering high value sustainable change and business outcomes and work closely with ServiceNow leadership and product teams to address the future challenges faced by our clients. As a Senior Manager in our ServiceNow team, you will benefit from a role that gives you the opportunity to build, shape and innovate transformative solutions; leading client relationships and solution delivery as soon as you join. You will broaden your skillset working on complex, transformational solutions across a range of clients and gain valuable experience in developing and building the business across our industries and our consulting network. Discover more about our ServiceNow capability at Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity In the Functional specialist role, you will partner with our clients and act as the bridge between our business stakeholders and our development teams. Your role will be responsible for leading workstreams within a wider program and the driving the translation of business requirements into functional designs. Features of your role include: Solution Delivery You will play a critical role across client delivery, driving workstream objectives, engaging with business stakeholders and working alongside solution architects to identify, design and deliver ServiceNow solutions that support our clients’ objectives. • Cultivate and manage client relationships, building trust and eminence across the client architectural stakeholder landscape, • Work with our clients to determine and capture business requirements and translate into functional requirements for the ServiceNow solution, • Provide ServiceNow Subject Matter Expertise, advising and guidance to business stakeholders on business practices and approaches regarding ServiceNow use and its functionality, • Lead Programme workstreams and manager project timelines, deliverables and risks with the governance of the overall programme, • Provide leadership within your workstreams, build a sense of team and collaboration, • Support in testing cycles, able to engage with the testing community and deliver effective testing cycles throughout the programme engagement, • Demonstrate awareness of future road mapped ServiceNow features and functionality, and an understanding of potential impacts to emerging client designs, • Overseeing the development and maintenance of core agile documentation and ceremonies (user stories, product/sprint backlog, sprint reviews etc.), • Able to communicate complex technical concepts to both non-technical and technical stakeholders in a clear and concise manner, • Work with business stakeholders and program peers to identify and address implications of target functional designs including considerations across operationality, maintainability, user experience and business change, • Lead specific workstreams within an over overall programme/project in accordance and in adherence with the programme/project plan and align with Programme governance, • Able to identify risk and issues and raise promptly through programme governance You will play a vital role to in growing and developing our delivery pipeline, developing new business opportunities, and expanding the firm's client base. • Support in the development of proposals, able to own key elements of the overall proposal As a prominent member within our ServiceNow architectural & technical community you will play a significant role in developing our culture and our people in the following ways: • Provide guidance and support to team members across within program delivery and our op unit, • Mentor and coach team members to help them develop their skills and advance their careers., • Able to play a key role in our ServiceNow business, shaping our community across our internal pillars Connect to your skills and professional experience We are looking for individuals who are confident, experienced and team orientated, bringing their own experiences to strengthen our growing capability. Deloitte works best connected, and we are looking for individuals with the ability to foster relationships across the firm as well as with our clients. Required experience • Extensive experience working (varying on grade) with ServiceNow in a functional or business analyst role, working on applications including (but not limited to) ITSM, HRSD, iRM, ITOM, and CSM, • Proven track record working in ServiceNow programmes of work for large enterprises including a strong understanding of service management processes including but not limited to IT, HR, Customer, and Finance, • Understanding of the ServiceNow platform, applications and their functionality (forms, flows, rules, integrations etc.) and the business function in which they support, • Proven experience in writing user stories, process documentation and functional specifications, • Understanding of ServiceNow development practices and proficient in all phases of program delivery including Scrum/Agile frameworks, • Able to deliver work independently and manage multiple priorities, • Demonstrated ability to work in a fast paced, challenging, and varied environment, • Strong digital transformation experience for tier one clients across multiple industries in an advisory or consultancy capacity., • Developed presentation skills, with ability to be articulate and explain complex technical solutions across a variety of stakeholder types, • Demonstrate critical thinking and problem solving and can work without clear instruction Not essential but preferred experience, skills, and certifications: • Certified ServiceNow System Administrator., • Certified ServiceNow Implementation (CIS) in 2 or more applications., • Familiarity with CSDM 5.0, • Experience in ServiceNow reporting, dashboard, performance analytics and platform analytics, • Certified in ITIL v3/4 Foundation or higher certifications., • Familiarity of project sales cycle, including programme structures, resourcing, and cost modelling Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That’s where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues “What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” - Dan, Technology & Transformation For a full job description, please visit our online Deloitte Careers portal.

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role At Kyndryl, Microsoft 365 is at the heart of our Digital Workplace strategy. We are committed to delivering world-class collaboration and productivity experiences for our customers and employees. As part of the Digital Workplace Services Team within the CIO function, you will help shape the future of how we work by driving innovation and excellence in M365 capabilities. Working closely with our internal teams and partners at Microsoft, you will lead the early adoption of new features and ensure that our technical implementations meet the highest standards of security, compliance, and performance. From day one, you’ll be deeply engaged in projects that transform the way people work. You’ll analyze challenges, design solutions, and implement best practices for M365 services such as Teams, SharePoint Online, Exchange Online, OneDrive, and Intune. You’ll also play a critical role in governance and security, ensuring that identity and access management, compliance, and data protection are embedded into everything we deliver. Beyond implementation, you’ll mentor and guide colleagues across the organization, sharing your expertise and helping others grow. As an M365 Collaboration Senior Engineer at Kyndryl, you won’t just maintain systems—you’ll build them, improve them, and make them smarter. You’ll work on projects from start to finish, providing analysis, creating documentation, and delivering solutions that make a real impact. You’ll be involved early in the process, helping to decide what’s possible, identifying risks, and shaping technical strategies. This is a hands-on role where your ability to understand how systems interact with their environment will be invaluable. Every project brings new challenges and opportunities to learn, so boredom won’t be an issue. Your future at Kyndryl We believe in growth - yours and ours. At Kyndryl, you’ll have access to certifications, training, and career paths so you can continue to build your soft and technical skills. You’ll work alongside some of the best minds in the industry, in an environment that values collaboration, innovation, and continuous improvement. Your contributions will be visible, and your impact will be felt-not just by your team, but by clients who will ask for you by name. Who You Are You’re not just experienced - you’re passionate about technology and eager to learn. You bring deep expertise in Microsoft 365 and know how to deliver secure, reliable, and scalable solutions. You’re hands-on, comfortable with automation and scripting, and able to integrate complex systems. You understand IT service management principles and can balance technical excellence with business needs. Most importantly, you have a growth mindset, a customer-first attitude, and a collaborative approach that makes you a trusted partner in any project. Key Responsibilities: Technical Engineering • Collaborate with the Head of M365 Collaboration Engineering to define, prioritize, and maintain the M365 collaboration capabilities., • Implement business requirements into scalable, innovative M365 solutions aligned with enterprise platform architecture., • Serve as the technical lead in this team for M365-related projects and configurations., • Design, with the wider CIO team, end-to-end technical solutions to enhance all aspects of the Employee Experience while optimising the service delivered by this team., • Oversee configuration, integration, and development activities ensuring adherence to enterprise architectural and security standards., • Work closely across the DWS team (operations and engineering) to enable agile sprint delivery/execution across an ongoing programme of work focused on true digital transformation., • Evaluate emerging M365 features and technologies, identifying opportunities for early adoption and innovation., • Drive continuous improvement initiatives to enhance platform performance, user experience, and operational efficiency., • Manage lifecycle of M365 components, including updates, deprecations, and transitions. Platform Enablement & Adoption • Support change management and user adoption strategies in partnership with internal communications and training teams., • Partner with Microsoft and internal stakeholders to guide the early adoption of new M365 capabilities and ensure alignment with best practices Governance & Stakeholder Engagement • Act as the key M365 technical liaison at this level., • Ensure compliance with CIO architecture, data privacy, security, and development standards., • Contribute to enterprise-wide governance bodies, design reviews, and platform health initiatives. Key Skills & Experience: • 3+ years of M365 experience at this senior level, with at least 6 years in M365 engineering role., • Deep expertise of M365 collaboration tools (SharePoint, Teams, Exchange, Viva etc)., • Proven experience implementing enterprise-scale M365 solutions within a global environment., • Strong understanding of agile delivery practices., • Ability to think creatively when defining what world-class excellence looks like (with regard to the entire end-to-end offering)., • Extensive hands-on experience with Teams, EXO, SharePoint and data loss, classification etc., • Experience of IDAM and Intune (desirable). Certifications: • Microsoft 365 Certified: Enterprise Administrator Expert (highly desirable), • Microsoft 365 Certified: Teams Administrator Associate (desirable), • Microsoft 365 Certified: Collaboration Communications Systems Engineer (desirable), • Microsoft 365 Certified: Endpoint Administrator Associate (desirable), • Microsoft 365 Certified: Azure Fundamentals (desirable), • Agile/SAFe certifications e.g., Scrum Product Owner (a plus) Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Job Title: Quantity Surveyor / NEC Contract Manager Location: London, Aylesbury, Banbury Contract Type: Permanent Salary: £70,000 Per Annum Must have experience of the following: • NEC3/NEC4 contracts, • Railway experience, • Membership of RICS, ICES, or equivalent Purpose of role We are seeking an experienced and motivated Quantity Surveyor / NEC Contract Manager to join our team within the Chiltern Railways. The successful candidate will be responsible for managing commercial and contractual elements of projects delivered under the NEC suite of contracts, ensuring effective cost control, risk management, and compliance across the project lifecycle. Key Accountabilities Commercial & Contract Management • Administer NEC3/NEC4 contracts, including Options A, C, and E., • Draft and manage early warnings, compensation events, and contract communications., • Monitor and manage change control processes., • Assist in preparing and reviewing subcontractor agreements. Cost & Value Management • Prepare and manage cost plans, cash flow forecasts, and valuations., • Monitor project budgets and provide accurate cost reporting., • Evaluate contractor applications and manage payments in accordance with contract terms., • Support final account settlements. Project Support • Liaise with project teams, engineers, and suppliers to ensure accurate cost and contract control., • Attend site meetings, progress reviews, and commercial discussions., • Support procurement, including tender evaluation and contract award. Compliance & Governance • Ensure adherence to Network Rail, or client-specific commercial procedures., • Ensure compliance with our National Rail Contract., • Maintain accurate records and audit trails for commercial activities., • Contribute to risk and opportunity identification and mitigation. Person Specification Experience • Proven experience working as a QS / Contract Administrator across UK rail infrastructure projects., • Strong working knowledge of NEC3 and/or NEC4 contracts (essential)., • Familiarity with rail standards, safety requirements, and commercial best practices. Skills • Excellent written and verbal communication skills., • Strong analytical and negotiation skills., • Proficient in Microsoft suite, and other contract management tools., • Ability to work independently and as part of a multidisciplinary team. Qualifications • Degree qualified in Quantity Surveying, Commercial Management, or a related field., • Membership of RICS, ICES, or equivalent.

Required as soon as possible Salary: £32,704 - £34,427 FTE plus excellent benefits including healthcare, contributory pension scheme, free gym membership and lunch during term time The site development projects administrator is responsible for the administrative oversight of the various site development projects taking place at King’s, including the build of our new world-class co-educational campus on The Downs, the enhancement and development of our senior school site, and other projects to deliver improved facilities and a fully co-educational offer by 2033. Supporting the Site Development Project Director and the Head of Estates and Facilities Management, the administrator will work with both internal and external stakeholders to support the smooth running of a significant number of projects, ensuring that they meet their key objectives. The ideal candidate will be detail-oriented, possess excellent communication and organisational skills, and thrive in a fast-paced and dynamic environment. This is a three-year fixed-term contract on a part-time basis, 30 hours per week (flexible) all year round. Person specification Essential • Excellent organisational and time-management skills, with the ability to prioritise tasks effectively., • Experience in an administrative or office support role, ideally including managing meeting logistics, • Strong written and verbal communication skills., • Proficiency in Microsoft Office Suite (TEAMS, Word, Excel, PowerPoint, Outlook) and familiarity with IT equipment setup., • Ability to take accurate minutes and manage action points., • A proactive and flexible approach, with the ability to work independently and as part of a team. Desirable: • Experience working on construction, building or other capital projects., • Knowledge of school environments or educational projects. King’s is one of the most successful schools in the world, with outstanding academic results, first-class pastoral care and a vibrant co-curriculum. Overlooking Wimbledon Common, the school is situated in one of the most attractive parts of south east England and benefits from exceptional grounds and facilities. Closing date: Friday 5th December 2025 at 9am Interview date to be confirmed. To apply for this role, please register your details online via our website ___ (under useful information / career opportunities).Once you have registered your details with us, you can apply for vacancies by logging into the candidate area using your email address and chosen password. You will be asked to fill an online application form. This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. King’s is fully committed to safeguarding and promoting the welfare of children and expects all staff to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. King’s College School is fully committed to the principles of equality, diversity and inclusivity in its recruitment of teaching and support staff.

We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing. Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started. Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves. The Role We are seeking a skilled and proactive Identity Project Delivery Lead for a unique opportunity within our dynamic Enterprise Technology team. The ideal candidate will be responsible for ensuring the smooth operation and delivery of identity-related projects, engaging with multiple business teams and functions to ensure the effective and secure delivery of cross-cutting identity initiatives through proactive risk and dependency management. This role will require a strong understanding of a complex range of business identities, enterprise-level security understanding and consideration, and exceptional stakeholder management skills. You will be expected to demonstrate the ability to set and maintain a high standard for project delivery, focusing on adaptable communication and a collaborative mindset with various teams to deliver efficient solutions for a growing, fast-paced business. What You Will Do: • Lead End-to-End Delivery of Identity Solutions: Manage the complete delivery lifecycle for identity-related projects (e.g., SSO, MFA, identity verification, access control), including planning, scoping, governance, structure, and execution management., • Secure Cross-Functional Alignment: Coordinate with other subject matter experts and Stakeholders across Dojo to ensure the effective and secure delivery of cross-cutting identity initiatives through proactive risk and dependency management., • Translate Strategy into Deliverables: Work closely with department Leads and System Administrators to understand the team's OKRs and success measures, ensuring project delivery directly contributes to robust authentication and authorisation outcomes., • Manage Organisational Change for Security: Ensure new identity products and features (like new sign-up flows or authorisation services) are properly adopted across the business through effective change management and communication, focusing on user experience and security compliance., • Drive Governance and Issue Resolution: Run the relevant governance and structure, with responsibility for helping identify blockers, resource gaps, and other challenges specifically related to identity infrastructure and its integrations., • Connect Execution to Strategic Security Goals: Able to coordinate delivery on the ground, ensuring work is moving forward, while also maintaining a view of the bigger picture to ensure alignment with the overarching security strategy and identity outcomes of the business., • Optimise Delivery for Identity Engineering: Collaborate with the security and system administrator teams to continuously optimise and improve delivery ways of working, tailored for identity and access management (IAM) development. What You Will Bring: • Identity & Security Program Management Expertise: Proven track record in delivery and program management, specifically managing complex initiatives that involve Identity and Access Management (IAM), customer identity (CIAM), or workforce identity., • Experience in Regulated Environments: Experience in managing programs within the payments industry with exposure to security standards, data privacy regulations (e.g., GDPR, PSD2), and working with regulators, schemes, and security partners., • Influencing for Adoption and Security: Experience working within a delivery framework and collaborating with others to improve ways of working. Proven ability to foster cross-functional collaboration on security and identity practices. Track record of influencing senior stakeholders and building strong relationships to drive security-first adoption., • Agile Problem-Solving: Demonstrate agility and the ability to pivot quickly in response to security incidents or changing compliance requirements, with a proactive and positive approach to problem-solving., • Strategic Delivery Vision: Understanding of delivery best practices, with the ability to use these to iterate the right approach for the unique challenges of delivering secure, scalable, and highly available identity services., • Impactful Results in Ambiguity: Track record of driving impactful results in spite of ambiguity, particularly when dealing with legacy systems and modern identity platforms, and course-correcting when technical or compliance requirements change. Dojo home and away We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas. That's why we have an office-first culture. This means working from the office 4+ days per week. With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you. Question: what’s curious, relentless, and customer obsessed? If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values. If the following speak to you, let’s talk: • You’re curious. You have a real desire to learn and create., • You’re relentless. You keep going even when it’s easier not to., • You’re customer-obsessed. You know how important customers are to what you do. Diversity, equity, and inclusion at Dojo From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve. Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences. If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo. To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. Visit ___ to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.

We're looking for a proactive, detail-oriented and resilient Business Systems Administrator to join our IT Team located at our Head Office in Islington. £37,500.00 per annum, working 35 hours per week. Want to feel like you're making a difference? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service Free DBS Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. For a full job description, please visit our website. Look Ahead recognises that data and the applications that collect data have an important role in the future success of the business. Look Ahead are delivering a Digital Transformation programme, Move Forward, and we need to have the right business systems management structure in place to offer continual support, development, and improvements to our business systems and to provide insight into the organisation's data. The Business System Administrator (FTC) role is a support role focused on managing application support requests and providing routine application support, advice, and system administration for key business systems. The post holder will act as the first point of contact and work as part of a team to maintain these systems. Support services will be delivered by adopting a triage support approach, with more complex issues and project work being escalated to Look Ahead's second line application support specialists. The successful candidate will be expected to demonstrate excellent coordination and analytical skills, be adept at issue management and be able to work as part of a team to deliver issue resolution for the relevant applications and technologies. This role can be delivered as a hybrid role, with the primary office location being Look Ahead's Head Office although the post holder may be required to visit some of our services from time to time as part of their service delivery. This is a 12-month fixed-term contract, with a potential 6-month extension. Essential: Hands on knowledge of and involvement in system administration for various systems, including at least one Housing Management System Previous history of supporting multiple business systems Self-starter with good initiative Well organised, methodical Good Problem solving / analytical skills Experienced in issue resolution Excellent attention to detail Success orientated The ability to build relationships with key internal and external stakeholders Desirable: Experience working in an aligned sector to Look Ahead or an NFP Civica Cx (Housing Management System) CRM workflow solutions Experience of software testing, including test script creation and UAT management About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Overview: UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for experienced ServiceNow Technical Consultants with a passion for driving an excellent customer experience, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. The role You will be responsible for producing development and providing consultancy in line with UP3’s core values, best practices and standards and staying current with the latest ServiceNow capabilities and technology. You’ll be working closely with the Customer Engagement team and directly with customers to deliver high quality work that really drives value and encourages a wide adoption within the customer organisation. This would suit someone who is a ServiceNow enthusiast and enjoys working with like-minded individuals. You will be keen to demonstrate your capability, share knowledge and experiences and be motivated to continue your learning and development. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. • No-one is above making the tea or watering the plants., • Do the right thing by the customer. Always., • No room for egos, politics or gossip., • We're a team. Take pride in sharing what you know., • If you see something that needs doing, roll up your sleeves and get it done., • Remember, at some point, you did something for the first time. Key Responsibilities • Provide functional and technical skills to document and configure customer requirements, • Ensure the work and solutions delivered adheres to the relevant coding and design standards, • Devise and scope solutions to customer requirements, • Share feedback and knowledge with colleagues, • Work closely with engagement managers to deliver in an agile methodology, • Report technical issues which may cause delays to the project, • Continually develop skills and knowledge, • Assist with system testing and UAT, • Provide technical consultancy to customers on the ServiceNow eco-system, • Become a Subject Matter Expert in multiple areas of the ServiceNow platform, • Coach and mentor others based on your areas of expertise, • Stay up to date on the latest ServiceNow features and application, • Promote a smarter, not harder, working ethos Required skills and experience: • Experience of performing a technical role within the ServiceNow eco-system, • Knowledge of multiple ServiceNow applications across the platform, • A track record of delivering quality work to defined timescales to a range of different customers, • A sound knowledge of ServiceNow platform features and capabilities, including integrations, • Client-facing and confident in being able to understand and articulate technical requirements, • Possess the ability to produce high quality technical documentation, • Delivering work using agile methodologies, • Hold a minimum ServiceNow Accreditations of System Administrator, with Certified Implementation Specialist preferable What's in it for you? • Career development and progression – we invest in our people and actively promote from within., • Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016., • Amazing customers and a best-in-class solution., • Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role, • London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office. Company benefits – highlights Maternity and Parental Leave We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay. In addition, we encourage you to take as much time as you need for ante and post-natal appointments. Flexible Working We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need. • Excellent Bupa health insurance and Bupa level 3 dental cover, • 25 days holiday increasing based on length of service, • Company pension (after 3 months’ service), • A Death-in-Service Life Insurance policy which would pay out 4X your salary, • Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt

Faculty of Health, Social Care and Education, Department of Mental Health and Social Work, offers an exciting opportunity for a Project Administrator -part-time (17. We are seeking to appoint a Project Administrator who will be part of the ‘Step Up to Social Work’ programme, where Middlesex Univ

ServiceNow Administrator Platform Refresh Project SC Clearance Required. Were seeking an experienced ServiceNow Administrator to support and deliver a major ServiceNow platform refresh project.

They are currently seeking a Project Administrator to join their team on a permanent basis at their Central London office.

If you are a current Jazz employee please apply via the Internal Career site. \n Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to \ntransform the lives of patients and their families. We are dedicated to developing \nlife-changing medicines for people with serious diseases — often with limited or no \ntherapeutic options. We have a diverse portfolio of marketed medicines, including leading \ntherapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. \nOur patient-focused and science-driven approach powers pioneering research and development \nadvancements across our robust pipeline of innovative therapeutics in oncology and \nneuroscience. Jazz is headquartered in Dublin, Ireland with research and development \nlaboratories, manufacturing facilities and employees in multiple countries committed to \nserving patients worldwide. Please visit\n more information. \n Brief Description The Business & Technology Capabilities (B&TC) Sr. Analyst works closely with B&TC and GCDO colleagues, in collaboration with Information Services (IS) to support cross functional clinical study teams regarding the implementation and management of digital systems/technology used by GCDO including but not limited to Veeva Clinical Vault. The B&TC Sr. Analyst demonstrates a good understanding of Veeva Clinical Vault functionality. The B&TC Sr. Analyst works with the ‘Performance and Training’ function to facilitate the collation, visualization, analysis & storage of relevant metrics for GCDO to ensure optimal trial performance and aid continuous improvement Essential Functions/Responsibilities • Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required, • Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process, • Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process, • Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems, • Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality, • Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization, • Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation, • Maintains a sound familiarity with Jazz’s systems and related processes, • Establishes and maintains, digital systems on behalf of GCDO primarily the Veeva Clinical Vault applications eTMF, CTMS, SSU and Site Connect, plus other Clinical Systems as required, • Carry out required activities in JV eTMF for all Clinical Vault/eTMF user access requests in accordance with the documented process, • Carry out required system maintenance in JV eTMF to ensure end users can perform their role in accordance with the documented process, • Works closely with Business owners and system owners of digital system including but not limited to Veeva Clinical Vault, to ensure GCDO teams are trained appropriately in the functionality of relevant digital systems, • Collaborates with other functional areas/departments and key stakeholders to maximize the utilization of the digital systems (e.g. creating dashboards, reports, ensuring best use of all Clinical Vault functionality, • Collaborates with partner vendors, as needed, in relation to system knowledge sharing and utilization, • Collaborates with subject matter experts on development of relevant digital system training materials, QMS documentation, and Validation activities and documentation, • Maintains a sound familiarity with Jazz’s systems and related processes, • Identifies improvement opportunities related to digital systems, and assists with developing enhancement plans and roadmaps, • Organizes and delivers relevant specialist training sessions and workshops with a key focus on digital systems Required Knowledge, Skills, and Abilities • IT-literate and passionate/experienced towards new technology and digital systems including, but not limited to Microsoft-based applications and Veeva Clinical Vault applications CTMS, eTMF, SSU and Site Connect, • An experienced clinical trials professional who is well versed in the field of clinical study management activities, combined with excellent project management, training & mentoring capabilities, • Previous experience working in Veeva Clinical Vault as an end user, business, or system administrator, • Ability to effectively interface with CROs and software vendor, • Previous experience working in clinical trials, with emphasis on GxP and compliance, • Has a sound working knowledge of clinical operations, clinical processes, Trial Master File regulations medical terminology, global CROs and vendor management, • Excellent interpersonal and communication skills, both written and verbal, • Good time management and organizational skills, • Quality driven with a focus on attention to detail, • Ability to work independently and take initiative, • Flexible approach with respect to work assignments and new learning, • Ability to prioritize workload and manage multiple and varied tasks with enthusiasm, • Ability to work effectively in a matrix environment and to demonstrate, and foster, teamwork within the group, as well as across the organization Required/Preferred Education and Licenses • A minimum of a BA/BS, preferably in the scientific/healthcare and/or technology field, • A minimum of 5 years of experience in clinical related technology for the pharmaceutical/biotechnology industry, • Knowledge of FDA/ICH guidelines and industry standard practices regarding the management of clinical trial data and studies., • Working knowledge of FDA Guidance Documents: Computerized Systems Used in Clinical Trials, General Principles of Software Validation. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $100,000.00 - $150,000.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .

The Clinical Audit Project Administrator plays a key role in supporting the delivery and continuous improvement of BSR’s national clinical audit, the National Early Inflammatory Autoimmune Diseases Audit (NEIAA).