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The Crown - Bow We are looking for a motivated & experienced Assistant Manager to join and lead our team in our local, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality, and we can offer ongoing development to support you as you grow and succeed with us. What We Offer Our Assistant Managers: Access to our Career Pathway and training and development courses Up to £14.5 per hour including service charge 28 days holiday per year Flexible working hours / 40-45h per week including weekends and bank holidays 20% discount in all Young’s pubs and hotels Share Save Scheme Company Pension Scheme The Crown - Bow A gorgeous pub opposite the gates to Victoria Park, just a short stroll from London Fields. You are spoilt for choice at The Crown with the pub spanning over two floors and a beautiful terrace overlooking Victoria Park. The Chefs offer a tasty selection of British seasonal, homemade dishes available from brunch to Sunday lunch. There’s so much choice at the bar from real ales, craft beers and spirits to a vast wine list. A great local where that personal touch in service makes us stand out from the rest.
CALLING ALL HOSPITALITY PRO’S We are looking for hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step, we offer all of our assistant managers a training programme that can get you to General Manager level inside a year. THE GOOD STUFF... Flexible shifts - to fit around the other important things in life. Free meals and drinks when working. Love dining out? You'll love it even more with a 25% discount across all our bars. Structured training Plan and related £2kpa pay increase in your first year. 28 days holiday. 3 reviews a year with your Operations Manager. Development and career progression, 80% of all our management roles are filled internally. Length of service awards. Annual AGM for all our Assistant Managers. An awesome referral scheme – Good people know good people. Advanced management training sessions in service, atmosphere management, financials and hospitality standards. Uniform provided. Excellent tronc renumeration. Ever changing offering with premium products. Bonus opportunities. Paid breaks. WHAT WILL I BE DOING? As a key player in the management team, you will assist the General Manager in recruiting, training, and coaching your team. Creating an amazing experience for our customers. Service and standards are your number 1 priority. Thereafter managing a hospitality business through stock takes, rotas planning and cost management. You will be responsible for maintaining our venues to the highest standards and delivering amazing results through people. SYSTEMS WE OPERATE Design My Night / Collins – reservations / events Access – tills / ordering / stock management S4 Labour – Labour / payroll / HR CPL - Training We will train you on our systems, experience not essential. WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers, and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses for good measure. WHAT’S THE DEAL? 48h per week. Starting Salary £29,500pa Increase of +£2kpa in year 1 on completion of your training. Service charge which averages between £4,000 to £6,000pa (uncapped) Total package between £35kpa and £ £37kpa. 5 things we ask from everyone Be nice Tell the truth Do what you say you are going to do Be available Say hello and goodbye
Nestled under the railway in the heart of Atlantic Road, Kricket Brixton pays homage to where we began, just a stone's throw away from Pop Brixton. Kricket Brixton serves a classic and creative selection of modern Indian dishes in a cosy atmosphere. The bar, situated in its own arch next to the restaurant, serves a seasonal food menu and opens late on weekends for those who want more than one nightcap! The Group Kricket is a collection of modern Indian restaurants that combine British ingredients with the flavours and aromas of India. Having started life in a 20-seater shipping container at Pop Brixton, Kricket now operates permanent locations in Brixton, Canary Wharf, and Soho, alongside our award-winning bar concept, SOMA. The group is looking to grow further in London and internationally. What we look for We are looking for someone who can run the restaurant in the absence of senior management with confidence whilst supporting the Team. Someone who can run any section with ease whilst enhancing the guest’s experience by bringing prior knowledge, personality and bundles of energy! The perfect candidate will support the front-of-house and Management Team in any way necessary by carrying out daily tasks and duties. Service with soul is a must at Kricket. You will be joining a people-focused group that values the highest standards of service and is passionate about driving guest experiences to our Kricket ethos - fast, approachable, knowledgeable and fun! What we offer Reward yourself 50% off the total bill, across the group at any time, any day, for you and up to 3 guests Cost price wine Extra day holiday incentive once you hit two years with the company- capped at 35 days Christmas Eve, Christmas Day, Boxing Day and New Year's Day off Up to 30% off our sister restaurants (Island Poke & Lina Stores) Employee referral scheme up to £500 Be yourself Membership to YuLife, with access to its Employee Assistance Programme (EAP) YourHalo, which is designed to provide early intervention for mental health concerns, Emotional Wellbeing is available 24/7 and 365 days per year and offers prompt access to an experienced team of mental health professionals, including counsellors, CBT Therapists and mental health nurses Access to Wagestream, which allows you to access a portion of your earned wages in real-time before payday Loyalty rewards such as a 5-year anniversary dinner with the founders, a once-in-a-lifetime trip to India and a 5-week paid sabbatical! Enhanced maternity/paternity pay & Baby First aid class for new parents Free mortgage advice Progress yourself Personal development plans Regular training sessions (both internally and externally) WSET courses for relevant roles Regular supplier trips We believe in an egoless culture that promotes inclusivity and respect- everyone is welcome. Be part of a Team that cares!
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£24,000 to £32,000 per year) Schedule: Full-Time
Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: • Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Overview The Counter Soho is looking for an experienced and dynamic Assistant General Manager to join our leadership team. Located on Kingly Street, near the bustling Carnaby Street, our restaurant offers a unique mix of Aegean flavours from Greece and Turkey, created by Chef Demirasal. Our dishes, inspired by his Izmir heritage, feature Mediterranean and Levantine influences, providing guests with an unforgettable dining experience. Key Responsibilities - Manage and inspire a team of staff to deliver exceptional service and achieve targets. - Oversee daily operations, including staff scheduling, inventory, and maintaining high cleanliness standards. - Provide training opportunities and promote a culture of teamwork and continuous improvement. - Ensure compliance with all food safety and health regulations, maintaining hygiene standards. - Build and maintain strong relationships with suppliers and partners to support restaurant goals. - Requirements - Previous experience in a managerial role within the hospitality industry, ideally in a restaurant setting. - Proven track record of driving busy operations - Thinking on your feet and being active on a floor - please note it's not a laptop role we need you to be present during service. - Strong leadership, communication, and interpersonal skills with the ability to inspire and motivate a team. - Knowledge of relevant food safety and licensing regulations. - Flexibility to work evenings, weekends, and holidays as required. Preferred Qualifications - Experience in a chef-led restaurant setting is a BONUS. - Strong customer service skills with the ability to build positive relationships with guests and colleagues. Benefits - Recognition programs for outstanding performance. - WPA medical cash health plan. - Free lunch during shifts. - Along with performance-based incentives. - Opportunities for career advancement and professional development. - Enjoy perks and discounts across portfolio companies. - Collaborative and team-oriented atmosphere.
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
Experience something different with Urban Pubs and Bars. We are looking an amazing Supervisor to join our opening team at Urban Pubs and Bars. This is amazing opportunity to join one of the fastest growing hospitality business in UK. If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Following its very successful launch 2 months ago, "Babbo" in St. John's Wood is now looking for a super star Restaurant Supervisor to join our beautiful neighbourhood Italian restaurant: We are in need for a Restaurant Supervisor who will be a part of our FOH management team therefore an all-rounder junior manager is what we are looking for. The ideal candidate will, first and foremost, have a very guest-oriented approach and be floor-based while being expected to have experience in basics of hospitality management such as opening/closing the restaurant, cashing up, daily/weekly reporting, stock take, ordering restaurant supplies, training junior team members, H&S/Food Safety/ Fire Safety/General Compliance etc. As we are in the process of successfully launching and establishing the Babbo brand with new openings on horizon in the near future, the early joiners who prove themselves indispensable to the operation will have endless growth opportunities in a very healthy and family-like working environment. If you are a hungry and passionate hospitality professional who enjoys being a part of a high-performing team and wants to continuously learn and grow, please get in touch immediately. Looking forward to hearing from you!
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
We are seeking our next Duty Manager for our Canary Wharf Market Halls! Market Halls are revolutionizing the British food hall scene, breathing new life into iconic landmarks since 2018. Our vision? To transform these spaces into vibrant community hubs, offering diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As our new Duty Manager, you will receive: - A competitive salary of up to £35,000 per year - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Delicious, nourishing team food to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. As our new duty manager, you will deliver exceptional customer service to all visitors, using your previous experience as an assistant manager/duty manager to lead the floor and drive sales and relations with our traders. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Your Role: The front of house management team is looking for an experienced and dynamic Floor Manager to lead the team and deliver uncompromising hospitality, providing our guests with the finest food and beverages, accompanied by courteous and efficient service to guests throughout their dining experience. Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special. Your Rewards: As a Floor Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include: - Highly competitive salary - 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants - 28 day’s holiday allowance - Complimentary breakfast and dinner during shifts - Wagestream - Advance payment service - Cycle to work scheme - 'Refer-a-friend’ cash incentive scheme - Employee of the month rewards - Internal Training and career development - Pension Scheme – including employer contributions - Yearly Staff award ceremony and party Your Requirements: As a Floor Manager we would love you to have: - Experience of at least 2 years working in a Managerial role at a fine dining fast-paced environment will be tested at trial/interview stage - Experience supervising daily shift operations from various departments - Experience supervising large teams - Excellent English language communication skills are required - Flexible availability, working any 5 days a week between Monday - Sunday - Be deeply respectful of diversity and individuality - Take full ownership in your role, fostering entrepreneurial spirit and celebrate initiative-taking - Provide opportunities to grow alongside our ever-evolving company - Ability to maintain and set processes and standards
About the job Our London Business Services Team is seeking a Business Services Manager. This role will be instrumental in providing high-quality business advice and accounting services to clients, while assisting them to develop their respective portfolios. Leading the team, you will facilitate on-the-job training for team members to build their knowledge of different client types whilst supporting them to gain exposure to all aspects of the business services service line. You will ensure that your team is equipped with the skills they need to deliver the best possible client experience, coupled with clear career opportunities and a supportive work environment in which talents can flourish. You will be responsible for conducting performance reviews and setting clear objectives while maintaining fairness, equality, diversity, and inclusivity. Your responsibilitiesHere's a bit more on what you can expect to be doing day-to-day: As part of the management team, you will contribute to the achievement of targets and success of the service line. You will identify complex challenges your clients face and provide viable solutions for them, using the combined knowledge and skills of your team to add measurable value to the client experience. You will be required to develop relationships with new and existing clients to identify opportunities, pitch for new business and create tender documents. We’re looking for talented people like youACA or ACCA qualified or qualified by experience Project management Familiarity with accounting software and Microsoft Office 365 Experience managing large, and complex clients have good communication skills, enabling you to work effectively and collaboratively in a team have interpersonal and people management skills have project management skills and familiarity with accounting software be ACA or ACCA qualified or with a minimum of five years’ experience Be a Duncan & Toplis team memberAt Duncan & Toplis we offer flexible working arrangements through our flexible working guide, called ‘How We Work’. You can read more here. As part of our benefits package, we also offer mental health support and time to volunteer for charitable work. These are just some of the perks of working at Duncan & Toplis. Duncan & Toplis develop talent and encourage ambitious individuals to progress their careers and expand their professional and personal development, whilst always ensuring we put our values at the forefront of everything we do.
Salary - Up to £48000 per year Schedule - Full Time Experience - Previous experience at this level or similar within a quality restaurant group Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.
We are looking for an enthusiastic Restaurant Supervisor to join our team at Boulevard Brasserie, a classic Parisian-style restaurant in the heart of Covent Garden. If you have strong leadership skills, a passion for hospitality, and thrive in a fast-paced environment, we’d love to hear from you! What We Offer: ✅ Weekly pay – get paid every week! ✅ 50% staff discount across all our group restaurants ✅ Flexible shifts – full-time & part-time positions available ✅ Friendly & supportive team atmosphere ✅ Opportunities for growth & career development ✅ Company pension scheme What We’re Looking For: 🔹 Previous experience as a Supervisor or Senior Waiter/Waitress in a busy restaurant 🔹 Strong leadership and communication skills 🔹 Ability to train and support the team while maintaining high service standards 🔹 A hands-on approach and problem-solving mindset 🔹 Passion for delivering exceptional customer service 🔹 Must have the right to work in the UK
• Annual pay up to £29000 (£31000 from 31st March) • Profit-based bonus • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) • Christmas and New Year closed • Extra day of holiday for your birthday - 29 days in total • Full time - 40 hours contracted • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift, generous in-store discounts • New starter training plan • Career development opportunities available • Apply now; start immediately We are currently looking for a high-standard, food, and guest service-focused Assistant Manager to join our fast-paced healthy eating food business. Our mission is to serve “healthy and delicious food, made fresh, with love”; preparing every ingredient and meal with care and passion! If you are a person looking to grow, with a new challenge or a development opportunity, this position is perfect for you!
Looking for, self-drive individuals with experience on working on busy environments. Are you able to provide customers with great service and with a smile on your face? Are you able to train others? Are you looking for to grow up on the industry? If you can answer yes to this three questions we want to speak to you. As an assistant manager at Caffe Concerto, you’ll need to keep your eyes on everything. As well as helping the general manager with strategic planning and targets, you’ll get to flex your management muscle across the floor, reception and bar teams, mentoring, motivating and inspiring them to deliver the best caffe concerto guest experience possible. In return, our assistant manager will receive an industry-leading pay package, incredible opportunity for career progression and the training to make sure you succeed. Plus you’ll also get access to an impressive array of benefits. Benefits of working with us: •50% staff discounts in all our venues even on your days off •Extra service charge •Flexible weekly time table. •Annual holidays of 4 weeks. •Learning and development opportunities. •Free meals during working hours. Requirements : •Positive attitude and experience is required. •Must have the stamina to work full time and flexible shifts. •Be able to reach, bend, stoop and frequently lift up to 50 pounds. •Possess excellent basic math skills and have the ability to operate a cash register or POS system. •Be able to communicate and understand the predominant language(s) of the restaurant's trading area.
- Hourly Pay: Up to £12.75 (£13.50 from 31st March) - Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked) - Hours: Full-time, 35 hours per week - Benefits: • Wagestream financial support (withdraw money before pay day) • Symbio - health & wellbeing support (GP, counsellor, physiotherapist) • Free healthy food on every shift • Generous in-store discounts • Structured training and onboarding plan • Career development opportunities • Closed on Christmas and New Year Join our team! We’re looking for a motivated, high-standard Team Leader focused on food and guest service to join our fast-paced healthy eating food business. At Tossed, our mission is simple: to serve "healthy and delicious food, made fresh, with love.” Every ingredient and meal is prepared with care and passion, and we’re looking for someone who shares this commitment. ** About the Role:** As a Team Leader, you’ll work closely with the General Manager, leading by example to create a welcoming and fun atmosphere while supporting your team to deliver exceptional service. You’ll manage daily operations, including food production, waste, and service, while coaching and developing your team to reach their full potential. Who You Are: - A team player who can lead, train, and inspire - Able to problem-solve under pressure with a calm, constructive approach - Skilled in handling guest feedback and creating a positive store environment - Detail-oriented, adaptable, and motivated to grow - Excellent communicator Why Join Us? If you’re looking for a new challenge or a place to grow your career, this is the perfect opportunity. Apply now to start immediately and be part of a team that’s passionate about health, wellness, and delivering an exceptional experience. ** Ready to make a difference? Apply today!**
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish Restaurant, As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our Restaurant and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. Thanks for your interest. If you’d like to be part of our team, then apply now!
A vibrant, buzzy bar situated a stones throw away from the city in Aldgate East. Our extensive drink selection caters to everyone from classic cocktails to a wide range of draught beer & of course our famous Young's Original. Our menu is full of pub classics with seasonal twists, using only the freshest, seasonal ingredients. We are looking for an experienced Assistant Manager with a flair for hospitality to join our team. Get in touch!What We Offer Our Assistant Managers: Access to our Career Pathway and development towards GM Access to our fully funded apprenticeships and training and development courses 20% discount in all Young's Pubs and Hotels Access to our Share Save Scheme Free Meals 28 Days holiday per year Company Pension Scheme What we look for in an Assistant Manager: We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
MUST HAVE VAST EXPERIENCE IN HIGH QUALITY RESTAURANTS Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: Competitive Industry pay (Hourly + Tronc) A Management Career Development Program, which includes online and practical assessments. Extra holiday allowance for length of service, up to 5 extra days after 5 years. 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries with a gift voucher to dine in our restaurants. You can take your Birthday as a day off - Guaranteed! Refer and Friend Bonus Access to discounts on 100s of retailers, health, entertainment, travel & more Guaranteed 20 hours minimum contract Key elements of your role as Restaurant Supervisor will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. About us: Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
As a Registered Manager, you’ll be responsible for overseeing all aspects of our domiciliary care and supported living services. This includes ensuring our services meet CQC standards, managing the day-to-day operations, and leading a team to provide outstanding care. You will be key in driving continuous improvement, ensuring compliance, and making sure our services grow and thrive. Key Responsibilities: - Lead and support our care staff to ensure they provide high-quality, person-centered care. - Motivate and mentor the team to maintain a positive, professional, and caring attitude. - Ensure staff are properly trained and supported with regular supervision. - Make sure the service meets all CQC standards and regulatory requirements. - Regularly check care delivery and systems to make sure we are meeting our high-quality standards. - Lead the preparation for CQC inspections and ensure we maintain a good rating. - Oversee the creation and review of care plans, ensuring they meet the individual needs of each person. - Promote a culture where service users are treated with respect, dignity, and encouraged to maintain their independence. - Identify ways to improve the services and look for opportunities to expand. - Work with senior management to implement strategies for growth, ensuring we stay competitive and innovative. - Assist with the development of new services and business plans. - Organise regular training and development opportunities for staff. - Ensure all team members have the right skills and knowledge to provide exceptional care. - Support staff to progress in their careers within the company. - Build and maintain strong, positive relationships with service users, their families, and external professionals. - Represent the company at meetings and events to promote our services and expand our network. What we are looking for - Proven experience in senior care management or a similar role within an assisted living or nursing home environment. - Strong knowledge of medication administration protocols and health regulations related to care homes. - Excellent leadership skills with the ability to motivate and manage a diverse team effectively. - A compassionate approach to care with a genuine commitment to enhancing the quality of life for residents. - Relevant qualifications in health or social care management (e.g., NVQ Level 5 in Leadership for Health and Social Care). - Experience in dementia care is highly desirable. Essential Requirements: - Level 5 Diploma in Leadership for Health and Social Care or equivalent qualification (essential). - Experience as a CQC Registered Manager or in a similar management role in care. - Good understanding of CQC regulations and how to maintain compliance. - Proven ability to manage, lead, and motivate teams.Excellent communication skills and the ability to build relationships. - Passionate about providing high-quality care and supporting people to live independently. - Driving License is preferred Job Type: Full-time Pay: £28,000.00-£30,000.00 per year Free parking - onsite Monday to Friday Work Location: In person We value diversity and welcome candidates from all linguistic backgrounds. In addition to English, we encourage applicants who speak other languages, such as Bengali, Urdu, Hindi, or any other native languages. Fluency in additional languages is a valuable asset, particularly for supporting clients from multicultural backgrounds.
Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Hourly rate: £14.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Assistant Restaurant Manager 📍 Location: Knightsbridge 📅 Job Type: Full-time 💰 Salary: Competitive, based on experience About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets Job Responsibilities: ✅ Assist in the daily operations of the restaurant, ensuring smooth service and customer satisfaction ✅ Lead and motivate the team to maintain high standards of service and professionalism ✅ Support recruitment, training, and development of staff ✅ Monitor stock levels, place orders, and manage inventory efficiently ✅ Handle customer feedback and resolve issues promptly ✅ Ensure compliance with health & safety and hygiene regulations ✅ Assist with scheduling, payroll, and administrative duties Requirements: ✔ Previous experience in a supervisory or management role within the hospitality industry ✔ Strong leadership and communication skills ✔ Ability to work under pressure in a fast-paced environment ✔ Excellent problem-solving and decision-making abilities ✔ Knowledge of restaurant operations, including POS systems and inventory management ✔ Flexible with working hours, including evenings, weekends, and holidays What We Offer: ✨ Competitive salary and performance-based incentives ✨ Opportunities for career growth and development ✨ A supportive and dynamic work environment ✨ Staff discounts and perks If you are passionate about hospitality and have the skills to lead a team while delivering an exceptional dining experience, we’d love to hear from you!
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Full time bar duty manager with training /progression to Assistant manager level required for a craft beer pub in Islington. We are a busy after work and weekend pub serving a rotating selection of craft Beer, great food and cocktails. We are looking for someone who passionate about the hospitality industry, great service and craft beer. We are a small growing pub company that offer the opportunity to grow and progress with the company.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
We seek an experienced and passionate General Manager to lead our cosy, neighbourhood Italian restaurant. If you have a love for authentic Italian cuisine, strong leadership skills, and a commitment to delivering exceptional customer experiences, this is the perfect opportunity for you. Join us in creating a warm, welcoming atmosphere where our local community feels right at home! Key Responsibilities: Leadership & Team Management: Oversee daily operations and ensure smooth running of the restaurant. Recruit, train, and manage a diverse team of staff, including front-of-house and kitchen personnel. Foster a positive work environment and promote teamwork and professional development. Customer Service: Maintain high standards of customer service to ensure a memorable dining experience. Handle customer inquiries, complaints, and feedback promptly and effectively. Implement strategies to enhance customer satisfaction and loyalty. Business Operations: Develop and execute operational policies and procedures. Monitor financial performance, including budgeting, forecasting, and cost control. Manage inventory, ordering, and supplier relationships to ensure quality and consistency of ingredients. Marketing & Community Engagement: Collaborate with the marketing team to create and implement promotional strategies. Build relationships with local businesses and the community to drive traffic and brand awareness. Plan and execute special events and promotions to attract and retain new customers. Compliance & Safety: Ensure compliance with health, safety, and hygiene standards. Maintain knowledge of industry trends and regulations to ensure the restaurant meets all legal requirements. Qualifications: Minimum of 3 years experience as a General Manager in a high-volume restaurant environment - with proven references Proven ability to manage all aspects of restaurant operations, including team leadership, financial management, and customer service. Excellent communication, organizational, and problem-solving skills. Ability to work flexible hours, including nights, weekends, and holidays. Passion for the hospitality industry and a commitment to delivering exceptional guest experiences. What We Offer: Competitive salary Opportunities for career growth and development. A supportive and dynamic work environment. Employee discounts on dining.
We are recruiting for a position of an Assistant Manager to our brand new pub located in Wadsworth with potential to grown with us to General Manager position. The Garratt Tavern is located in Wadsworth Center and it is 80/20 split dry/wet pub. You should be experience Assistant Manager or strong Supervisor. Longevity in previous role is essential. Assistant Manager Role: People person: mentoring, staff training/ coaching and helping general manager to develop brand new team. Understanding of structure, processes and procedures in pubs or similar establishments. Excellent products knowledge. We are looking for a Assistant Manager to help run a cool, community hub with friendly persona to become part of the community and be welcoming. This site is 80/20 wet led with a big emphasis on fun and events. About the Company: We are small independent pub company with 3 sites in London area with huge sense of fun, focused on great customer service, high class & relaxed ambience. Good Luck The Garratt Tavern Team
Who We Are Are you an experienced and passionate leader in the hospitality industry? We are a celebrated Italian restaurant based in East London, known for our authentic cuisine and exceptional service. We’re seeking a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with strong managerial skills and a love for hospitality, we’d love to hear from you!
Overview: We are seeking a proactive, organised, and strong communicator to support the General Manager in overseeing the effective management of our restaurant. As AGM, you’ll play a key role in driving profitability, staff development, and maintaining a high standard of service. Key Responsibilities: • Support recruitment, onboarding, and team training. • Oversee restaurant maintenance and cleanliness. • Assist in financial performance analysis and implementing strategies for profitability. • Help manage staff, events, and schedules. • Contribute to quality control, customer feedback, and discipline enforcement. • Support BOH/FOH operations and reservations management. Benefits: • Complimentary meals and drinks during shifts. • Travel expenses covered for branch transfers. • Comprehensive training and development plan. • Quarterly bonus scheme (up to 25%). Reporting To: General Manager.
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
Pay rate: £12.50/1.30 per hour plus service charge tronc. Cash tips are yours to keep. Paid weekly. Experience is not essential as full training is given—excellent opportunities for development. Closed over Christmas and new year’s. Days: open seven days Location: City of London Personal qualities: Hands-on Management style Great Customer Service Skills Eye for detail and high standards Strong work ethic and able to work as part of a multi-function team. Good command of English
Oslo Hackney are looking for a ready made BAR SUPERVISOR To Join DHP family and our Own team on their task to deliver the Best Bar and Night Club Experience in London Oslo is an iconic music venue, trendy bar and busy club We're open Tuesday - Saturday ( Sunday and Mondays closed unless an event/Gig ) , which includes regular bar service, Club nights at the weekend varying from pop to disco to R and B as well as multiple gigs regularly on calendar . We are looking for a Supervisor with proven past experience, an individual who is comfortable taking charge and delegating, willing and able to uphold the smooth running of the bar and its staff. Working closely with Our Management Team on shift . A knowledge of cocktails (including the classics), working in high volume bar environments, great customer service, comfortable taking charge of the bar, product knowledge - of course this list is not exhaustive, and there are some things that we can train you on. The role is 0 hour contract (meaning there is no set hours, but we would like to offer you as many shifts as you are available to work). However, we are looking for individuals who are available working weekends as well as weekdays. There is a probationary period.
As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday;As Assistant Manager at Starting Gate, you’ll be on the front line with the team making sure everything runs like clockwork! You’ll make sure the team are ready for the shift and our guests are happy. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think urban pubs packed with personality, craft beers and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. What’s in it for me? • Flexible shifts - to fit around the other important things in life • Love dining out? You'll love it even more with a massive 33% discount across all our brands. Whether its date night at Miller & Carter or family roast at Toby Carvery, we’ve got you covered. • Team Socials – work hard, play hard! On top of this, we offer a pension; 28 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. What will I be doing? As Assistant Manager you’ll… • Be a champion of brand standards • Lead the team during busy shifts • Support and be a role model for your teams’ training and development • Support the day to day running of the business
ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the team in delivering amazing experiences for our customers Act as a role model for the team support with training and development Be a champion of brand standards & ensure customer & team safety at all times What you'll bring... You'll be passionate about delivering amazing experiences for customers You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people An ability to think on your feet and adapt to whatever challenges arise during a busy shift A keen eye for every small detail and a desire to uphold high standards in all that you do
Phoenix Canoe Club Limited is looking to appoint a Centre Manager to run the Phoenix Outdoor Centre based on the Welsh Harp Reservoir in North London. The Centre was established in 2011 and provides adventurous activities to schools, higher and further education, SEND, Pupil Referral Units, youth & community groups and the public. Our activities include kayaking, canoeing, Bell boating, SUP boarding, improvised raft uilding, sailing, windsurfing, powerboat tuition, orienteering, team building, forest skills and first aid training. As well as our schools and groups, we also run “Camp Phoenix” school holiday courses and activities, Paddle Parties and Private Tuition. Key Responsibilities: The Centre Manager role is to take charge in the comprehensive management of the Outdoor Centre in the day-to-day running of activities and operational aspects. - Lead, motivate and manage a team of seasonal and sessional instructors and coaches to provide exceptional service to our participants and user groups - Maintain and enforce strict adherence to Health & Safety standards, making sure that the Centre operates in accordance with all relevant regulations and guidelines - Foster positive relations with our participants, user groups and other stakeholders to ensure high levels of satisfaction and repeat business - Administer Centre budget and allocate resources effectively - Collaborate with the Centre Development Director & Trustees to identify areas for improvement and innovation, working together to enhance our programs and services Qualifications & Experience: The successful candidate will have proven experience in a leadership role in outdoor education and adventurous activities and strong team management skills, as well as the following attributes: - Excellent organisational and financial management skills - In-depth knowledge of Health & Safety regulations and good practice - Exceptional communication and interpersonal skills - Ability to work collaboratively with the Centre Development Director & Trustees to identify areas for improvement and innovation to enhance our programs and services - A range of relevant NGB qualifications including paddle sports and sailing - Experience and input into the accreditation process for AALA, RYA Training Centre and Paddle UK Delivery Partner - Ability to use (or learn) a number of IT programs including MS Office, Google Suite, WebCollect,WordPress, Xero etc What we can offer you: We are looking for a candidate to be appointed on a long-term basis, as the ability to develop and nurture relationships is key to the role. It also allows us to work together on continually developing skills so that you are able to achieve the results necessary to maintain Phoenix Outdoor Centre’s position as a leading activity provider in North London. If you are a passionate and skilled leader with a commitment to providing exceptional outdoor experiences and a track record of successful management, we invite you to apply for the position of Centre Manager at Phoenix Outdoor Centre. Interested candidates should submit their CV’s and a cover letter outlining their qualifications and relevant experience to us. Join our team and help us continue to provide transformative outdoor adventures in North London.
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
At Coqfighter we’re all about taking a humble ingredient - chicken- and making it taste amazing. Fried, roasted or grilled, we believe we serve London's best. We're looking for a manager to take our little Kings Cross branch and make it their own! This role is suitable for an experienced GM or a strong AM, who is ready to run a small size restaurant with big opportunities! Kings Cross is a place where we want to build and maintain already established local relationships. We welcome candidates with charisma, great communications skills, vibrant personality and genuine love for people. A natural leader, who can look after both customers and staff. What we expect from you: Overseeing all aspects of restaurant operations Being a great leader and motivator, leading by example and being a role model Strong problem-solving skills and being able to keep calm under pressure Ability to multi-task effectively in a fast paced environment Daily shifts briefs and great communication with FOH & BOH teams. Be experienced with stock levels, inventory counts and ordering tools, scheduling and all aspects of team management Having a sense of urgency and a great eye for detail. Be organised and productive within your role, delivering great results by their deadlines. Be passionate about what you do What you can expect from us: Full training upon joining the company Supportive environment Competitive pay - a chance to receive bonus every quarter! 28 days paid holidays Free food on shift We are a company with an independent spirit! We’re not corporate-backed. The company is still run by its three founders. We are a great place to work! We offer a flexibility and environment few companies do.
Senior supervisor - Award Winning Pub, Bar and Restaurant Group Urban Pubs and bars are currently recruiting for a talented and highly skilled supervisor with personality & charisma for one of our amazing new bars in the city. Looking for someone that is passionate about food and drinks as well as having a good time. Role • As supervisor you will support the General Manager in all aspects of running the venue as if it were your own business. • Be business savvy and demonstrate great commercial acumen. • Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction. • You will be given the opportunity to train, personally develop and progress your career as the company continues to grow. What We Looking For • "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own • Be cool, calm and collected, manage pressure with ease, nothing can phase you • You’re not precious. We leave our egos at the door and help get sh*t done • Must have minimum 2 years’ experience as a manager depending on the property being looked at • Solid communication and organisational skills, be approachable • Superb customer & floor service skills • Strong all-round business knowledge from financials to customer satisfaction • An entrepreneurial flare • Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun • Personal License holder beneficial What's In It For Me • A competitive salary & bonus scheme • Training and development • Career progression and promotion opportunities with regular new openings around the corner • Get out and about, you automatically get discounts across all our pubs, bars and restaurants • The opportunity to make strategic decisions within your business – take ownership and Be Fearless • Annual team trips abroad, regular management incentives and socials – a fun, family atmosphere • 28 days holiday • Goes without saying, but we’ll feed you during your shift • Employee Assistance Programme (EAP) • Good people know good people - an awesome referral scheme • Access your Wages anytime through Wagestream • Birthdays are for celebrating, so have the day off on us • Cycle to work scheme Interested in hearing more, get in touch so we can arrange to meet up and show you around
Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!
About us: We help businesses in the construction industry complete their projects on time and within budget. We do this by supplying trained operatives to offload, carry and distribute materials to site locations. On average, we cover over ten thousand jobs in any given year. We provide our clients with the below: - Glass lifting and distribution teams - Plasterboard lifting and distribution teams - Operatives to load, offload and distribute materials to site - General day labourers - Glass fitters’ mates and glass cleaners Candidate: We are looking for a proactive, highly focused, organised individual who will ensure the proper workflow of booking procedures, and will also support the team by quoting our clients and organising our labour force. You will maintain a positive and friendly attitude on the phone while acting as the first line of contact for the business. Promptly answering client telephone calls and email enquires of bookings and quotes Communicate with our labour force to assign them to multiple daily bookings across multiple construction sites around the UK Ensure effective working relationships with staff & clients Cover any other related work as required Work Collaboratively with other employees as well as working autonomously Be able to demonstrate excellent customer service skills Able to work efficiently under pressure Excellent communication skills Exceptional attention to detail Experience of staffing coordination/booking management is particularly desirable Previous experience could be in an administration or recruitment role Portuguese speaking is a big advantage (A lot of our operatives can speak Portuguese & English) Working hours are Monday to Friday 08:00am to 4:30pm Salary on offer is between £27000 and £34000 per annum depending on experience plus performance based bonus Annual leave: 22 days plus bank holidays, PLUS 5/6 days over Christmas Company mobile phone Industry Construction / Office partitioning Employment Type Full-time
The Company Le Bab is the original modern kebab restaurant, offering refined seasonal kebabs in London since 2015. We take inspiration from traditional kebab styles, incorporating classical fine dining techniques and global gastronomic influences. Our kebabs are made from free-range British meat and top seasonal produce, paired with modern mezze, curated craft beers, and exciting cocktails. Our Values Hospitality: We believe in fostering a culture of compassion, care, and hospitality within our restaurant and community. It’s key to our success and builds positive relationships with customers, suppliers, and the wider community. Continuous Improvement: We monitor key performance metrics to assess and improve all aspects of our business, always striving for growth and excellence. Creativity: Staying ahead of culinary and service trends is essential. We encourage team members to contribute ideas that elevate both the food and customer experience. Work Hard: Enthusiasm and pride in our work are fundamental to maintaining a positive, supportive, and ambitious culture. Your Role As Assistant General Manager, you will support the General Manager in delivering an exceptional guest experience and overseeing daily operations. From managing staff and inventory to ensuring top-tier customer service, your leadership will be essential in maintaining high standards and cultivating a vibrant atmosphere. This role requires a hands-on leader who thrives in a fast-paced environment while staying true to our values. Career Progression: Our Assistant General Managers are viewed as “General Managers in waiting,” and we expect them to uphold and promote the culture that allows teams to thrive. This role offers the opportunity to shine in the absence of the General Manager, showcasing leadership qualities that will lead to future growth within the company. We offer extensive on-the-job training and opportunities for advanced apprenticeships to develop structured managerial skills. Core Responsibilities: Leadership & Team Management: Lead by example, setting a strong work ethic and promoting compassion, integrity, and collaboration within the team. Deputise for the General Manager in their absence. Manage busy shifts and maximise restaurant covers. Conduct and record team briefings before shifts. Communicate effectively with the restaurant team using official apps. Motivate and mentor the team to achieve company targets. Participate in training sessions and co-create quarterly staff meetings. Ensure all compliance training is completed on time. Assist with recruitment, interviews, and performance reviews for restaurant staff. Operational Excellence: Oversee the daily operations to ensure efficiency and quality. Lead shifts on the floor and ensure smooth operations. Manage opening and closing shifts as needed. Maintain cleanliness and presentation standards across the restaurant. Approve shifts, record incentives, and manage tip data. Conduct weekly bar stock counts and assist with inventory management. Support the Head Chef and the BOH (Back Of House) team. Guest Experience & Hospitality: Champion exceptional customer service and ensure every guest has a memorable experience. Handle customer complaints professionally and ensure swift resolutions. Continuous Improvement: Regularly assess restaurant performance to identify opportunities for growth. Encourage the team to contribute ideas that drive innovation and improve the customer experience. Coach team members through onboarding and ongoing development. Maintain high levels of product knowledge for both food and beverages. Conduct spot checks on food quality and provide feedback. Financial Management: Manage the restaurant’s budget, staffing, and inventory to ensure profitability. Monitor labor costs to align with financial forecasts. Control stock, waste, and staff meals/discounts efficiently. Collaborate with the Ops Manager and Marketing team to drive sales and implement marketing strategies. Adjust rota staffing levels during quieter periods to optimize efficiency.
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
New Caribbean restaurant seeks restaurant floor manager. This is a unique role, where by you will manage a restaurant that has 26 covers - doing 80 covers in 6 hours. The selected candidate must be able to manage 50 - 70 covers a week building up to 200 covers a week. we are a small team of 3 staff and currently looking for a strong full time supervisor/ assistant manger - who is looking for the opportunity to develop their own management skills and premote the business. The ideal candidate must be able to self manage their hospitality, abilities as well learn new styles and techniques. the candidate must be willing to work independently on quiet nights, with support on the busiest nights of the week. Hours 16 + hours a week. 14.00 + Duties Recruiting, training and supervising new staff. Ensuring compliance with licensing, hygiene and health and safety legislation. Overseeing stock levels and ordering supplies. Handling customer enquiries and complaints. Taking reservations and managing bookings. (Essential) Greeting and advising customers. Problem solving. Keeping statistical and financial records. (Essentials) Assessing and improving profitability. Liaising with customers, employees, suppliers, licensing authorities and sales representatives. Making improvements to the running of the business and developing the restaurant.