JOB TODAY logo

General Manager - Elevate - London

Management

2 hours ago•61 views

••••

We're growing, and we'd love you to grow with us!
Exciting things are happening at Elevate Wellness! As we continue to expand and bring our wellness experience to new locations across London, we're looking for passionate, ambitious and inspiring General Managers to join us on this journey.
This is a fantastic opportunity to become part of a growing brand, make a real impact and play an important role in shaping our future.
We're looking for leaders who love hospitality, genuinely care about people and know how to run a successful business. People who bring energy, take ownership, inspire their teams and are excited to grow alongside us.
About Elevate Wellness
At Elevate Wellness, we're passionate about making wellness part of everyday life through great products, exceptional customer experiences and a positive, energetic environment.
As we continue to grow, we're looking for an experienced, passionate and commercially driven General Manager to lead one of our London locations.
We're looking for someone who loves hospitality, genuinely cares about people and knows how to run a successful business. Someone who can inspire a team, deliver outstanding standards and take real ownership of their store's performance.
The Role
As General Manager, you'll take full ownership of your store's day-to-day operations, commercial performance, people development and customer experience.
This is much more than managing shifts. You'll be leading your own business within Elevate, building a high-performing team, understanding your numbers and continuously looking for ways to improve.
You'll work closely with our Operations Manager and wider team to deliver strong results while bringing the Elevate brand and values to life.
What You'll Be Doing
People & Leadership

  • Lead, motivate and develop a high-performing, engaged team.
  • Create a positive, supportive and accountable working environment.
  • Take ownership of recruitment, onboarding, training and team development.
  • Coach your management team and build future leaders.
  • Manage performance, attendance and employee development.
  • Build a culture where people feel valued, supported and proud of their work.

Commercial Performance

  • Take full ownership of your store's financial performance.
  • Deliver sales, labour, COGS and profitability targets.
  • Understand your KPIs and use them to make informed business decisions.
  • Manage rotas effectively, balancing productivity with great customer service.
  • Control stock, ordering, waste and operational costs.
  • Identify opportunities to grow sales and improve profitability.

Operational Excellence

  • Ensure the store runs smoothly, efficiently and consistently every day.
  • Maintain exceptional product quality, presentation and service standards.
  • Take ownership of food safety, health & safety and compliance.
  • Ensure company procedures and operational standards are consistently followed.
  • Oversee stock management, equipment maintenance and operational systems.
  • Successfully implement new product launches, promotions and business initiatives.

Customer Experience

  • Create an exceptional experience for every customer.
  • Lead by example, delivering friendly, knowledgeable and efficient service.
  • Coach your team to deliver consistently high standards.
  • Use customer feedback to continuously improve the experience.
  • Build strong relationships with customers and the local community.

What We're Looking For
We're looking for a confident, hands-on leader who combines strong people skills with commercial awareness.
You'll ideally bring:

  • Previous experience as a General Manager or in a similar leadership role within hospitality, food-to-go, coffee or fast-casual dining.
  • Strong understanding of financials, labour costs, stock control and profitability.
  • Proven experience leading, coaching and developing successful teams.
  • Excellent organisational and problem-solving skills.
  • Strong knowledge of food safety and operational compliance.
  • Confidence working with KPIs, budgets and performance targets.
  • A proactive, solutions-focused approach and genuine sense of ownership.
  • Passion for delivering exceptional customer experiences.

Most importantly, we're looking for someone with the right attitude, energy and leadership mindset.
What Makes a Great Elevate General Manager?
You take ownership rather than waiting for direction.
You know your numbers and understand what drives performance.
You lead by example and bring out the best in your people.
You care about the little details that make a big difference.
You enjoy improving processes, solving problems and making things better.
And you understand that a successful business starts with a great team.
Why Join Elevate?

  • Be part of an exciting, growing wellness brand.
  • Take real ownership of your store and its performance.
  • Work in a people-focused, supportive and ambitious environment.
  • Have the opportunity to influence how we operate and grow.
  • Develop your leadership skills and progress as the business expands.
  • Work closely with an engaged leadership team that values ideas, initiative and continuous improvement.

Ready to Elevate Your Career?
If you're a passionate hospitality leader who loves developing people, delivering results and creating exceptional customer experiences, we'd love to hear from you.

interview badgeInterviews tomorrow
Anna B. avatar icon
Anna B. from Elevate is interviewing people like you for this position tomorrow! Let them know you are interested!
  • Experience
    Required
  • Employment
    Full-time
  • Salary
    from £36,000 yearly

pin iconLondon

icon
Supervisor ManagerLondon

Cafe, Restaurant, Store • 11-50 Employees

Hiring on JOB TODAY since November, 2026

Elevate Wellness is a modern wellness brand on a mission to make feeling good part of everyday life. We believe wellness should be accessible, enjoyable and delicious.

Company photo #1
Company photo #2
Company photo #3
Anna B. avatar icon
Anna B.Active 1 hour ago
Are you hiring?

Post a job and hire

Hire now

Jobs like General Manager