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Islamic Association of North London (IANL) Post Title: IANL Operations Manager Location: Finchley, London Salary Competitive salary, negotiable depending on experience and qualifications Hours Full-time: 40 hours per week (Flexibility required) Start Date 01 February 2025 Reporting to Board of Trustees Are you an experienced leader with a passion for operational excellence and community development? The Islamic Association of North London (IANL) is seeking a motivated and dynamic Operations Manager to lead the efficient management and growth of our vibrant organisation. About Us IANL is a registered charity established in 1977, serving the Muslim community in Barnet and beyond. Our mission is to advance education, provide religious services, and offer support to those in need, all within the framework of Islamic values. With exciting expansion plans, we’re poised to extend our impact and better serve our diverse congregation. The Role As Operations Manager, you will play a pivotal role in delivering IANL's mission. The successful candidate will have the following key priorities: • Drive forward IANL’s mission, vision, and values. • Strengthen IANL’s reputation. • Provide management and organisational support to ensure efficient operations. • Ensure IANL is well-run and remains compliant with Islamic values, internal governance and charity commission regulations. You will be responsible for delivery or delegation of the following areas: • General Management: Policy maintenance and oversight, compliance, business planning, financial management, and organisational design. • Staff Management: Recruitment, performance management, training, and team development. • Facilities Management: Ensure timely maintenance, security, and health & safety compliance for all premises. • Service Delivery: Oversee a range of services, including educational programs, Ramadan/Eid management, counselling, matrimonial services, and community outreach. • Stakeholder Engagement: Foster strong relationships with local authorities, MPs, community organisations, congregants and external charities. • Reporting: Establishing KPIs and reporting against them to the Board of Trustees The Person We are looking for a dedicated and proactive individual who demonstrates the following: 1. Proven experience in management or organisational leadership roles. 2. Experience of working in the third sector, ideally with charitable organisations. 3. Experience of line management of staff and leadership of teams or departments. 4. Positive ‘can do’ attitude to getting things done. 5. Ability to think proactively, prioritize work, and maintain relationships with a range of stakeholders. 6. Flexibility to occasionally attend out-of-core-hours meetings with volunteer-based teams on evenings and weekends to meet organisational needs. 7. Understanding of key issues surrounding Muslim communities across the UK from a variety of traditions and ethnic backgrounds. Why Join Us? • Be part of a growing organisation making a real difference in the community. • Work in a supportive and collaborative environment rooted in Islamic values. • Take on a challenging role with opportunities for professional growth. Please note that we will only be contacting shortlisted candidates. This job description reflects the core activities of the post. As the services and the postholder develop, there will inevitably be some changes to the duties, and possibly the emphasis of the post itself. We expect that the postholder will recognise this and will adopt a flexible approach. This could include undertaking relevant training where necessary. The management will consult the postholder if significant changes to the job description become necessary. The successful candidate will have to go through an Enhanced DBS check prior to being offered the final offer of employment. Start your journey with IANL and help us shape a brighter future for our community!

Are you looking for a career with excellent opportunities for internal development and career progression? Are you passionate about putting customers at the heart of everything you do and leading a team to deliver an outstanding customer experience at all times? If this resonates with you then our Assistant Hotel Manager role could be the next exciting step in your career. As an Assistant Hotel Manager at Travelodge London Brent Cross, you would be responsible for leading, coaching and motivating the hotel teams. Your role would also include: Working with team members to create personal development plans for their career growth Recruiting motivated team members and making sure they have a warm and welcoming induction Ensuring food is prepared and presented to brand standard (if working in a Bar Cafe hotel) Maximising food and beverage sales by cross and upselling (if working in a Bar Cafe hotel) Reviewing customer feedback to produce targeted action plans for improvement as required Making sure rooms and public areas are cleaned using company best practice Reporting and overseeing any repairs or maintenance needed Additional responsibilities include rota management, banking and health & safety.

A Property Manager is responsible for overseeing the daily operations, maintenance, and financial management of residential or commercial properties. They ensure tenant satisfaction, handle rent collection, property maintenance, and enforce lease agreements to maximize the property's value and efficiency.

40ft Brewery is a neighbourhood brewery in Dalston, East London. We brew modern beer serving pubs, restaurants and bars with a core range of beer in keg and small pack. Our onsite taproom pours fresh favourites and limited releases. Job Overview We are a small, driven team looking for a Bar Manager to join us as we enter what will be our busiest period yet at 40FT Brewery. The candidate will report into our Operations Manager helping to refine and grow the hospitality side of our business. Renumeration £15ph (approx £31,200 pa) plus bonus. Reports To Operations Manager. Start Date January 2025 Work Hours The successful candidate can expect an average 40 hours per week, Monday - Sunday. Rotas are prepared two weeks in advance. Responsibilities and Duties Shift Management Bookings Management Customer Service Rota Planning Staff Recruitment & Training Stock Ordering Maintenance & Cleaning Representing the brewery at beer festivals Hit KPI’s (Labour Percentage, GP Percentage & Revenue Targets) Benefits Competitive London Salary Workplace Ethical Pension Scheme Employee Assistance Programme Private Health Care Company Gym Membership Taproom beer allowance 50% discount at all 40ft venues 30% discount at The Dusty Knuckle Bakery Opportunity to learn brewing through Taproom special brews. Please apply before 7th January 2025. Interviews to take place from second week of January.

Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a six store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Oversee the day-to-day management of office operations. • Supervise and support team members, including administrative and support staff. • Manage and guide staff to ensure efficient workflows and high performance. • Provide training and development opportunities for team members. • Act as the main point of contact for internal and external stakeholders. • Ensure office facilities meet health, safety, and legal requirements. • Handle staff issues, complaints, and requests. • Coordinate office maintenance and repairs as needed. • Manage office supplies and equipment, ensuring proper stock levels. • Conduct regular checks to ensure office is in good condition. • Keep records of office expenses, supplies, and maintenance. • Organise office events and meetings, coordinating logistics. • Ensure compliance with company policies and regulations. • Monitor staff performance and ensure tasks are completed on time and to a high standard. • Foster a positive working environment and encourage teamwork within the department. Skills, Experience/Qualification: No formal qualifications required, but candidates must have a minimum of 3-4 years experience working as office manager ideally for a property management/letting company.

Location: North London About Us: We are a small hotel with 10-12 rooms, offering cozy and comfortable accommodations. While we do not provide catering services, we strive to deliver an exceptional guest experience. As new entrants to the hospitality industry, we are seeking an experienced professional to guide us and ensure the efficient and successful operation of our hotel. What We’re Looking For: We are looking for a highly skilled and experienced hotel manager or consultant who is passionate about hospitality and has a proven track record in managing small hotels, guesthouses, or similar properties. The ideal candidate will also have expertise in Airbnb, Booking.com, direct bookings, channel management, and overall operational efficiency. Key Responsibilities: Oversee daily operations of the hotel and ensure smooth functionality. Manage online listings on platforms such as Airbnb, Booking.com, and other OTAs (Online Travel Agencies). Optimise channel management tools to coordinate bookings from multiple platforms and prevent double bookings. Develop strategies to increase direct bookings and reduce dependency on OTAs. Handle guest inquiries, reviews, and feedback professionally. Implement and maintain housekeeping and maintenance schedules. Develop competitive pricing strategies, promotions, and revenue management initiatives. Qualifications and Experience: Proven experience in hotel management or similar roles, ideally in small or boutique hotels. Strong understanding of Airbnb, Booking.com, and other online booking platforms. Hands-on experience with channel managers and property management systems (PMS). Expertise in guest relations and customer service excellence.

Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.

Job Title: WK Events Manager Days/Hours This is a 18-22 hour/ 4 day a week role. You will work up to 45 hours in 'peak season' per week (roughly May-September) but off peak will be considerably less. 4-5 day working week as standard. Mondays off when weekend work is required. Event work can happen at irregular times! Location: SW18 based and other locations (on events) London locations + outside of London events travel Salary Offered £15ph (admin and small events) Up to £20ph (larger events) Reporting to: Ops Manager/ MD Requirements: Full UK Manual Driving License, Confident driver with various vehicles. OVERVIEW OF WELL KNEADED Company Overview Well Kneaded Ltd is a unique farm-table pizzeria, events company and Charity based in South West London. We serve an exciting and innovative seasonal menu of sourdough pizza, amazing pasta, locally-sourced salads, small plates and top quality drinks. We’ve won awards recognising our sustainable sourcing and supply chain, and are a charity because of our employment practices offering opportunities to young people who have faced barriers to employment. Well Kneaded has a great team culture and we’re committed to a supportive and enjoyable working environment for all our team. OVERVIEW OF EVENTS ROLE The events manager role combines client and on-event management with business development and event ops. It is a hands on role for someone who wants a great combination of management & office based work with practical on-event management. We have a busy calendar of weddings and events, especially from May- September but you will help us fill that all year round. You will be able to hit the ground running, making sure our events setups outfits look the part, are well organised, and are health and safety compliant. The events we cater span weddings, birthdays, street parties, festivals, in-house pizzeria events and corporate workshops (more recently) and more. You will be responsible for creating the amazing Well Kneaded experience ‘off-site’. A key part of your role will be clear communication with the head chef at the pizzeria and the event teams, in order that events operations are well planned and smoothly executed. The role requires your high capacity for planning and organisation.! You will be strategic and able to quickly understand the bigger operational picture of Well Kneaded for diary management and coordination, and will be an excellent team player and motivator. You will be a natural problem solver, managing both client and team expectations with an energetic flair, in the lead up to an event, and also the wind down. Responsibilities PRIMARY - Being the first point of contact for all event enquiries, responding promptly and clearly communicating how Well Kneaded can provide great food to employ great people for a greater planet and converting those enquiries into bookings. - Clarify with the client and put in place specific requirements for event logistics and staffing. - -Maintain clear records of past and upcoming events and pro-actively communicate these with accountants & internal team when needed. - Responsible for execution of our events work in line with WK Vision & values to give our clients the best events experience (internally and externally) in London including developing relationships with new venues/ clients and working with online platforms to market our events offerings. - -Maintain WK Events storage areas, including the WK lockup and any areas used in the pizzeria. - Responsibility for health and hygiene and food safety procedure on events, ensuring 100% operationally safe events, and that all events team are trained and prepared in this. This includes responsibility for regular maintenance of all events set up - -Weekly meetings with Events/Ops team to discuss anything events based. - -Manual handling of events equipment and food - SECONDARY - Grow our KERB opportunities as well as our regular client database and communications/ marketing strategy. - Take responsibility for events P&L (after 6 months in role) - Develop marketing materials (alongside ops & marketing manager) including promotions for events offerings in order to retain and grow events stakeholders (clients, venues, tasting participants, potential partnerships with local schools/ mums groups/venues, etc) - Weekly meetings with Head of Food to develop events offerings where you see gaps, within budget - If capacity, develop and market downstairs basement kitchen and/or garden for pizzeria private events together with Ops Manager and head of front of house. - Add posts directly to Instagram/ Facebook that are pertinent to events/ the team and also the pizzeria if required. - Position Type - Event role has possibility to be a job share between a senior event manager and events coordinator where the events manager has overall oversight & a focus on driving growth and coordinator has on-event/ day to day ops focus. This means role could be 2-2.5 days/ week. - EXPECTATIONS & LIMITING FACTORS - Be able to handle emergencies and last-minute changes of plan under pressure. - There is an event-staff holiday freeze in July (No holiday can be taken in July due to the full nature of the WK calendar) - The nature of the job involves a lot of weekend and evening work, so days off are generally Sundays and Mondays, with one full weekend off per month (except June/July). In quieter seasons there will be more flexibility on this. - Being able to confidently drive a manual vehicle - PERSON SPECIFICATION - The Events Manager will be committed to the Well Kneaded vision and values, with a keen interest in sustainable food and amazing event creation and will have the following: - Previous experience in events or managing/ leading a team. Including examples of responsibility for running events from start to finish. - Proficient in Microsoft Office, especially Word, Excel and Powerpoint - Confident to take initiative and is pro-active in project and event management. Is as good at starting a project as well as is at finishing it, and feeding back in. - Highly organised and excellent at planning. - At least an active interest in sustainability - English; strong in both written & verbal communication, if not your first language - UK Drivers License - confident to drive multiple vehicles including a vintage van. - Strong relational skills PERKS/ BENEFITS/ HOLIDAY - 29 days holiday (statutory plus an extra for your birthday) + sick pay + pension (holiday increases 1 days/ year worked with WK after year 2, up to 4 extra days) pro rata if not full time. - 6-8 weekly reviews with line manager. - Friends and family discount (20% off bill when you eat in with f&f) - Christmas day & Easter Sunday off - If full time- Management/ Leadership training plus up to 2 team days per year Free delicious food - Being part of a team who champions each other. - 2 Complimentary tickets per year for friends and family to in-house events - Seeing transformation in the lives of young people - Pension contribution and sick pay Job Types: Full-time, Part-time, Permanent, Fixed term contract, Freelance Pay: £15.00-£20.00 per hour Additional pay: Yearly bonus Benefits: Additional leave Canteen Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Paid volunteer time Sick pay Store discount Work from home Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Holidays Monday to Friday Overtime Weekend availability Ability to commute/relocate: South West London: reliably commute or plan to relocate before starting work (required) Experience: Event Management or Leadership: 1 year (preferred) Licence/Certification: UK FULL MANUAL DRIVING LICENSE (required) Work authorisation: United Kingdom (required) Work Location: Hybrid remote in South West London Expected start date: 06/01/2025

An Office Manager plays a crucial role in ensuring the smooth functioning of an office by handling a variety of administrative tasks. The responsibilities and duties can vary depending on the size and type of organization, but generally, the role includes the following: 1. Administrative Support: Scheduling and calendar management: Coordinating appointments, meetings, and events for executives or teams. Communication management: Handling phone calls, emails, and correspondence. Document preparation and filing: Organizing files, reports, presentations, and other important office documents. 2. Office Organization: Inventory management: Ensuring office supplies and equipment are stocked and well-maintained, ordering supplies as needed. Space management: Managing the physical office space, including organizing common areas, meeting rooms, and ensuring the workplace is neat and organized. Facility management: Overseeing maintenance of office equipment, liaising with service providers, and ensuring office environments are safe and comfortable. 3. Human Resources Support: Employee onboarding: Assisting in the hiring process, preparing workstations, and managing employee records. Payroll and benefits coordination: Supporting payroll processing, leave requests, and benefits administration. Staff coordination: Acting as a liaison between management and employees to ensure smooth internal communication. 4. Financial Administration: Budget management: Overseeing office budget, handling petty cash, and approving expenses. Vendor management: Managing contracts and relationships with suppliers or service providers. 5. Event Planning: Organizing team-building activities, office events, or company-wide functions. 6. Technology Management: Overseeing the office's technology needs, ensuring software, hardware, and communication systems are functioning properly. 7. Customer and Client Relations: Welcoming clients or visitors to the office and providing assistance. Coordinating client meetings and ensuring their needs are met during their visit. 8. Problem-Solving: Addressing operational challenges, troubleshooting issues, and ensuring continuous office functionality. Skills and Qualities: Organizational skills: Ability to manage multiple tasks and prioritize responsibilities. Communication skills: Clear verbal and written communication for interacting with staff, clients, and suppliers. Time management: Managing tasks efficiently to meet deadlines and office needs. Tech-savvy: Familiarity with office software, communication tools, and managing office systems. Problem-solving skills: Capable of addressing unexpected issues that arise in the office environment. The role of an Office Manager is key to creating a productive and efficient work environment.