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Staff management: Recruit, train, and motivate staff Market the restaurant: to improve sales through a proven track record Customer service: Handle customer complaints and ensure a high level of service Menu planning: Collaborate with chefs to create menus Shift management: Organize schedules for kitchen and wait staff Budgeting: Manage stock control and budgets Health and safety: Ensure the restaurant complies with health and safety regulations Event planning: Create plans for large events Business performance: Oversee the restaurant's business performance and quality standards Marketing and business development: Develop strategies for marketing and business development Skills Communication: Be able to communicate well with staff, customers, and suppliers Critical thinking: Be able to make decisions to ensure the restaurant runs efficiently Goal setting: Be able to set goals for the restaurant and its staff
Job Summary: We are seeking a dedicated and experienced Restaurant Supervisor to oversee the daily operations of our establishment based in Peckam. The ideal candidate will ensure exceptional customer service, maintain high-quality standards, and lead a team to deliver an outstanding dining experience. Key Responsibilities: Oversee all front and back-of-house operations to ensure smooth functioning. Supervise, train, and motivate staff to maintain excellent service standards. Address customer complaints and resolve issues professionally. Monitor inventory levels and coordinate with suppliers for timely restocking. Ensure compliance with health, safety, and hygiene regulations. Manage staff schedules and ensure adequate coverage during peak hours. Analyze feedback and implement strategies to enhance customer satisfaction. Qualifications: Proven experience in a supervisory role within the restaurant or hospitality industry. Strong leadership and communication skills. Ability to handle high-pressure situations and multitask effectively. Knowledge of health and safety regulations. Proficiency in [specific software, if applicable, e.g., POS systems]. Benefits: Competitive salary and performance-based incentives. Opportunities for career growth and development. [Additional benefits include meal discounts, competitive salary, and excellent work-life balance.
Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £18.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma Up to $18.21 / hour
Job Summary We seek a dedicated and experienced Shift Manager to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As a Shift Manager, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Responsibilities - Supervise and lead a team of staff members during shifts, ensuring efficient operations and high-quality service. - Oversee food preparation processes, ensuring adherence to food safety regulations and culinary standards. - Manage inventory levels and assist with ordering supplies as needed to maintain operational efficiency. - Train new employees on company policies, procedures, and best practices in food preparation and customer service. - Handle customer inquiries and complaints promptly, ensuring satisfaction and maintaining the establishment's reputation. - Collaborate with other managers to implement strategies for improving service quality and operational efficiency. - Maintain cleanliness and organisation of work areas in accordance with health and safety regulations. Skills - Proven leadership abilities with experience in team management within the restaurant industry. - Strong knowledge of culinary practices, food safety standards, and food preparation techniques. - Excellent supervisory skills with the ability to motivate and guide staff effectively. - skills is an advantage, enhancing the overall guest experience. - Exceptional communication skills, both verbal and written, to interact effectively with team members and customers. - Ability to work under pressure in a fast-paced environment while maintaining attention to detail. - A proactive approach to problem-solving with strong organisational skills. Join our team as a Shift Manager where you can make a significant impact on our operations while developing your career in the hospitality industry! Job Types: Full-time, Permanent ** Pay: £12.50-£18.00 per hour** ** Expected hours: No less than 35 per week** ** Additional pay: Tips** Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: 15/04/2025
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Join the Pittagoras Team as a Supervisor – Tooting Broadway Pittagoras has proudly served our community for over four years, and as we continue to grow, we’re looking for a vibrant, ambitious, and dedicated individual to join our team as a Supervisor at our Tooting Broadway site. This is a fantastic opportunity to support the daily running of the store, guide a passionate team, and help uphold the high standards Pittagoras is known for. Role Purpose: As a Supervisor, you play a key role in supporting smooth daily operations and ensuring every customer has a great experience. You will lead by example in food preparation, service, and teamwork. You’ll help train and guide team members, support the Store Manager, and keep things running efficiently on shift. Key Responsibilities: ● Service Preparation: Help ensure the store is ready for service, including the correct amount of gyros on the spit and prepared items, supporting effective service and minimising waste. ● Uniform and Hygiene: Maintain a smart, clean uniform and follow all hygiene and safety protocols. ● Quality Standards: Follow the gyros and prep management systems to ensure food meets Pittagoras’ high-quality standards. ● Team Support: Assist with onboarding and supporting new and existing team members. Be a go-to person on shift and help drive team morale. ● Store Operations: Supervise all areas of the store during your shift. Report any issues or concerns to the Store Manager or Operations Manager as needed. ● Compliance: Follow and help enforce all food safety, health & safety, and hygiene regulations, as well as Pittagoras’ internal procedures. ● Profitability Support: Help reduce waste, follow recipes accurately, and assist in managing stock levels efficiently. ● Scheduling and Ordering: Support the Store Manager with rota planning and supplier ordering as needed. Requirements: ● Previous experience in a supervisory or senior team member role, ideally within hospitality or food service. ● Good command of the English language. ● Food Safety Level 2 certification (or willingness to complete). Competency/Behavioural Indicators: ● Be a strong team player with flexibility and reliability. ● Maintain a professional and positive attitude. ● Deliver exceptional customer service with a can-do mindset. ● Have a passion for food, service, and high standards. ● Show great communication skills and attention to detail. ● Be open to working varying shifts, including evenings and weekends. Our Behaviours: ● Creating Empathy ● Building Confidence ● Making it Happen ● Improving Performance ● Growing Talent ● Influencing Others People Management Responsibility: ● Support a team of 6–10 people during your shift. ● Assist the Store Manager in leading by example and keeping the team motivated, efficient, and focused.
About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit. Job Description: We are seeking an enthusiastic and experienced Assistant Manager. You will fully support and assist the Store Manager, making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: Leadership & Team Management: - Support the Store Manager in leading, training, and developing your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager, responsible for the smooth running of the shop, managing the team and raising any issues Operational Management: - Support the Store Manager in all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. - Compliance & Safety: - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Shift Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive hourly rate: £14.80 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As Breakfast Manager, you will play a vital role in supporting the management team in overseeing the daily operations of the restaurant. You will ensure seamless service, maintain high standards of hospitality, and contribute to the development of a motivated and efficient team. You will also help drive profitability, uphold our sustainability values, and enhance the overall guest experience. Key Responsibilities: - Support the management team in leading and developing the front-of-house team, fostering a culture of collaboration and excellence. - Assist in overseeing daily operations, ensuring efficiency, consistency, and exceptional service standards. - Actively contribute to cost control, budgeting, and revenue optimization efforts. - Support recruitment, training, and staff development to maintain a highly engaged and skilled team. - Work closely with the kitchen and senior leadership team to refine and innovate the guest experience. - Ensure compliance with health and safety, licensing, and operational standards. - Maintain strong supplier relationships to ensure the highest quality of ingredients and products. - Lead by example with a hands-on approach, supporting team members in a fast-paced, high-volume environment. About You: - Proven experience as an Assistant Restaurant Manager or similar role in a high-end, fast-paced restaurant. - Strong leadership skills with the ability to inspire, motivate, and manage teams effectively. - Passion for hospitality, with a guest-centric mindset and excellent interpersonal skills. - A proactive, hands-on approach with a strong problem-solving mindset. - Ability to thrive under pressure and adapt to a dynamic working environment. - Commitment to sustainability and innovation, aligned with Roe’s ethos. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: • Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. • Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. • Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. • Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. • Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. • Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. • Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. • Problem-Solving: Calm under pressure with strong decision-making skills. • Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. • Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? • Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. • Dynamic Team Environment: Work with a supportive and ambitious team. • Career Growth: Grow with us as we establish our presence in Chelsea and beyond. • Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!
Job Title: Branch Manager About the brand: At Mammy Pancake, we believe that the best egg puffs should be available everywhere. With shops currently across Hong Kong and Taiwan, we are proud to announce the opening of our first UK store! Join Mammy Pancake, a brand originating from Hong Kong committed to popularising traditional egg puffs. Collaborating with both local and global partners, we meticulously select premium ingredients to craft innovative renditions of this beloved Hong Kong delicacy. About the job: As the Branch Manager, you will play a pivotal role in launching and leading our first UK store. You will be responsible for overseeing all aspects of the store’s operations, ensuring a seamless experience for both customers and staff. Your leadership will be essential in upholding Mammy Pancake’s high standards of quality, service, and efficiency. This position offers a unique opportunity to shape the success of our brand in a new market and to be a key part of our expansion journey. Role and Responsibilities: - Oversee day-to-day operations of the store, ensuring the smooth functioning of all aspects, including the kitchen, dining area, and customer service. - Staff Supervision: Recruit, train, and supervise restaurant staff to deliver excellent customer service and maintain high standards of cleanliness and efficiency. - Financial Management: Prepare and manage budgets, analyse financial reports, and implement cost-control measures to optimise profitability. - Promotions and Marketing: Work with the marketing team to develop and implement promotional strategies to attract new customers and retain existing ones. - Monitor inventory levels, place orders for supplies, and manage inventory to minimise waste - Ensure that every guest receives prompt and friendly service, addressing any customer concerns or complaints in a professional manner. - Maintain high standards of food quality and presentation, adhering to health and safety regulations at all times. - Ensure compliance with company policies and procedures, as well as local health and safety regulations. Requirements: - Must be authorised to work in the UK - 2+ years of experience in a supervisory or managerial role in the food service industry preferred. - Strong leadership qualities with the ability to motivate and inspire a small team. - Passion for providing exceptional customer service and creating a positive dining experience. - Excellent organisational and time-management skills, with the ability to prioritise tasks effectively. - Resourceful and proactive in resolving issues and finding solutions. - Willingness to work flexible hours, including weekends and holidays, as required by the demands of the business. If you are a motivated individual with a passion for the food service industry and a commitment to excellence, we would love to hear from you. This is an exciting opportunity to be a part of Mammy Pancake’s expansion into the UK market and to lead a team dedicated to delivering high-quality food and exceptional customer service. Apply now to join us on this delicious journey!
Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special. Benefits & Rewards: 50% staff discount for you and up to 3 friends when you dine in our restaurants. Celebrate career anniversaries, with a gift voucher to dine in our restaurants. 'Refer a Friend' bonuses. Career Development and Training, including Apprenticeships. Free food and drinks to the same standard that we serve our guests when you are working. Extra holiday allowance for length of service, up to 5 extra days after 5 years. You can take your Birthday as a day off - Guaranteed! Cycle to Work Scheme. Discounts on Gym Membership and access to discounts on 100s of retailers, health, entertainment, travel & more. Key elements of your role as Restaurant Supervisor will involve controlling a section during service, taking food orders, serving guests and providing a professional bill service. Responsible for directing and motivating a team of Waiters, you will also take an active interest in your team’s welfare, safety, and professional development. About you: You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player. About us: We know how to have a good time – we love what we do. The key ingredient to our success is our dedicated, talented people – and we love nothing more than to help them to flourish in a supportive environment where they are respected and valued. We encourage individuality and celebrate the diversity of our people. We search for people who know what exceptional looks like and are ready to bring their passion and commitment to each and every service. It’s the Ivy way.
We are looking for an experienced restaurant supervisor to join the SMOKESTAK team. The ideal candidate will have a natural warmth for people and feed off the adrenalin of a busy service. Working alongside a well-established management team, you’ll support the front of house team in ensuring we are delivering that same passion to all our guests through support and training. You’ll be a role model for all staff and spearheading what it means to run a dynamic London restaurant. You’ll be a critical thinker who is always questioning if we’re doing things the best way possible and constantly looking for ways to drive the business forward. Responsibilities. Collaborate with the management team for seamless operations, especially during service. Take care of the opening of the restaurant, allocate staff to their section and brief the team before service. Take care of the closing of the restaurant, send end-of-day reports to the senior team, do the cash-up. Provide training to the new team members and help covering sections when needed Have the ability to deliver high standards consistently. Ensure that the team follow company policies, as well as health & safety regulations. Be a bastion of our brand and lead by example. Deliver excellent guest experience and be able to deal with complaints if needed Requirements. Previous experience in a similar environment. A love for hospitality, food, wine and drink. Basic grasp of Microsoft 360 and SharePoint. Familiarity with software systems including Lightspeed, SevenRooms, Workforce desirable but not essential. We offer. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards.? We offer qualifications, including, WSET, health and safety, food training.? Company donations to charities our staff feel are close to home.? Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The People’s Pension.
Assistant General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £33,000-£35,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a skilled assistant manager with scope to grow and take on further responsibilities in our family run business. working closely with the owners through a guided induction into the business there will be multiple opportunities to develop yourself and the site. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our Assistant General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: • Competitive salary and benefits. • Quarterly bonus based on achievable KPIs • A supportive and caring work environment. • Opportunities for professional growth and development.
Job Title: Front of House Team Leader Location: Gordon Ramsay Street Burger Covent Garden Job Type: Full-time, flexible About Us: Street Burger Covent Garden is a vibrant and welcoming establishment known for its exceptional service, juicy burgers, and buzzing atmosphere. We pride ourselves on creating memorable dining experiences for our guests and fostering a supportive and dynamic environment for our team. Job Description: We are seeking an enthusiastic and experienced Front of House Team Leader to join our team. In this role, you will oversee daily front-of-house operations, ensuring outstanding customer service and efficient team management. Your leadership will be pivotal in maintaining our high standards and enhancing the overall guest experience. Key Responsibilities: - Team Leadership: Supervise and coordinate front-of-house staff, ensuring smooth daily operations and a cohesive team environment. - Customer Service: Provide guests with a heartfelt and memorable experience each and every time they visit. - Training and Development: Train, mentor, and develop front-of-house staff, fostering a positive and productive work environment. - Operations Management: Oversee each guest's dining journey, from a warm welcome at the door, to a cheery farewell on the way out. - Quality Control: Monitor and maintain restaurant cleanliness and ensure all food and drinks are served to our high standard. - Compliance: Ensure adherence to health, safety, and sanitation standards. Qualifications: - Minimum 1 year of experience in a leadership role within the hospitality industry. - Exceptional interpersonal and communication abilities. - Proven ability to manage and resolve guest issues effectively. - Proficiency in restaurant management software and reservation systems. - Strong organizational skills and attention to detail. - Ability to work flexible hours, including evenings, weekends, and holidays. - Guest-focused mindset with a passion for service excellence. What’s in it for you: - Competitive Pay Rate - Wage stream employer-Employees can access up to 50% of wages before payday - Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3 - Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment - A fantastic 50% staff discount on food and drink in UK restaurants - 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family - Preferential Room Rates at Gordon Ramsay Restaurants partner hotels - 30% Discount on bookings for your Friends & Family in all UK Restaurants - MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy - 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels - Amazing family meals on duty We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
General Manager – owner led, multifaceted family business – once in a lifetime opportunity! £43,000-£45,000pa PLUS 20% KPI based bonus 45 hours per week We are looking for a natural and skilled leader, who can look after both customers and staff with passion, integrity and creativity to drive growth. About Us: Mr Baker is a well-established locally loved business that is the heart of our community and family. This is the first time we are bringing a manager into the business to work closely with us to drive the business forward. The Role: As our General Manager, you’ll be the heart and soul of our operation, working alongside the owners initially to establish standards and build a successful and smooth operation with scope to grow and develop the concept. The perfect candidate will have multifaceted experience within reputable, honourable businesses and a desire to make a true impact. Key Responsibilities: · Lead and motivate a diverse team to deliver exceptional service. · Manage all daily operations, including staff scheduling, inventory, and quality control. · Ensure adherence to health and safety regulations. · Guided recruitment, training and development of all team members to reach their full potential. · Monitor financial performance, including sales, costs, and budgets. · Bring creative ideas to grow the business through various avenues including onsite, trade and wholesale. What We’re Looking For: · Management experience within counter service / QSR sites. · A love and understanding of what it takes to serve the community through your business · Strong leadership skills with the ability to inspire, motivate and manage your team. · Excellent organisational and communication skills. · A lead from the front mentality with a desire to roll your sleeves up and get involved. · Strong understanding of financials, particularly GP and labour controls · Solid problem-solving skills and being able to keep calm under pressure · Ability to multi-task effectively in a fast paced environment · A calm, kind and genuine person. What We Offer: • Competitive salary and benefits. • Quarterly bonus based on achievable KPIs • A supportive and caring work environment. • Opportunities for professional growth and development.
Salary - Up to £48000 per year Schedule - Full Time Experience - Previous experience at this level or similar within a quality restaurant group Hoppers are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group. The Restaurant Hoppers the much talked about, fast paced Sri Lankan restaurant. We are looking for team members who can come on-board to our award-winning concept inspired by the food of Tamil Nadu and Sri Lanka. We serve our London twist on hoppers, dosas, kothus and roasts. Complimented by a tropical drinks list with Genever and Arrack at its heart. Our people are a big part of what we do, helping to translate the cuisine and always going above and beyond to make sure our guests have a fantastic experience. It’s what makes us different. Being part of the Hoppers family requires commitment, charm, confidence and an eagerness to learn. The Position As Assistant General Manager, you will be a hands-on, proactive and enthusiastic leader, injecting your personality into your work and inspiring the team to deliver a warm and memorable guest experience. You will continually commit to the highest standards of service and operations, and working closely with the senior management team, you will be responsible for the overall performance of the front of house team, managing financials, recruitment and team development, stock management and health and safety. As Assistant General Manager, you will be responsible for: Overseeing a large restaurant team and ensuring the running of a smooth service Welcoming and attending to guests with an exceptional level of care and service, ensuring that they leave with a positive and memorable experience; Inspiring, motivating and training waiting staff to deliver the highest levels of service; Carrying out all opening and closing procedures. The successful Assistant General Manager will have: Previous experience as a Assistant General Manager or Restaurant Manager ready to take on more responsibility; Warm and welcoming persona, along with a hands-on approach to work and impeccable attention to detail; Proven ability to lead, train and inspire a team; Passion for hospitality and a good knowledge of food and beverage; Eagerness to learn and develop your career within an award-winning restaurant group.
Hi, we are Pizza Brixton. We are an artisan pizza restaurant born by passion for good food and pizza Napoletana. Born in Brixton (2017) and since then expanded to Clapham and Bow. We are always looking to grow as a business and present our staff with opportunities to grow and develop professionally. We offer competitive pay rates, service charge and tips, staff discounts and team activities. Why work with us: • 40+ hours per week • Service charge and tips • 4 weeks paid training and 28 days paid holiday • Career opportunity to build your skills and grow professionally • Free pizza and drink during shift • 25% off staff discount when dining in We are looking for: • Previous experience managing in a fast paced restaurant is essential. • Fully understands the responsibilities and duties of a restaurant manager. • Devoted to providing an excellent service and pleasant dining experience to our guests. • Professional attitude with rest of the staff and ability to build and lead a strong team. • Capable of maintaining the strictest health & safety and hygiene standards. If you think you are right for the job please do not hesitate to get in touch. Looking forward to hearing from you
About us: At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position: General Manager We are seeking an experienced and dedicated General Manager to join our growing team! The ideal candidate will help oversee all aspects of the store, ensuring exceptional customer service, effective staff management, strong financial performance, and full compliance with health and safety regulations. The General Manager will be the driver of the store’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. Key Responsibilities: Full responsibility and accountability for your store’s overall profitability. Driving sales in alignment with targets and always pushing for inventive ways to grow the business. Train and develop your team, managing them day to day as well as ensuring Urban Greens culture comes first. Ensure exceptional customer service, handling any conflict effectively and with a customer first approach. Monitor customer feedback and make improvements based on insights. Fully responsible for all cost control within your store. Accountable for cost of goods and labour management. Monitor food quality and ensure compliance with health and safety regulations. Monitor supplier performance and evaluate product quality, ensuring Urban Greens standards for quality are maintained. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement. Competitive salary + exciting bonus programme.
Sky Garden is a high quality, high volume venue looking for an experienced Bar Supervisor to join our team. The Bar supervisor will be responsible for running the Sky Garden Bars in the afternoons and evenings.This position requires skills in many positions that hospitality has to offer. If you think that's you don't hesitate and get in touch now! Requirements - Minimum 12 months working as a supervisor/bar manager in a similar fast- paced environment. - Passion to motivate, train, and manage bar staff to deliver excellent service. - Good knowledge of classic cocktails. - Compliance with alcohol regulations, health and safety standards, and other relevant laws. - Fluent in spoken and written English. - Ability to manage a team in a very busy environment. - Adaptability to changing situations and customer preferences. The Benefits & Your Career ahead - Amazing training opportunities, management development program, apprenticeship scheme etc - 40% discount across all our restaurants and paid meal allowance - Food allowance - Excellent career development opportunities including a personalized development plan offering a clear progression route – whether that be as a Sommelier, Restaurant Manager or Bar Manager. Bar Supervisor at Sky Garden managed by RHC.
Urban Greens, the innovative salad concept in London, aims to redefine your perception of salads. We exclusively use the freshest and most flavorful ingredients to craft the finest salads in town. We focus solely on salads, but we do them best! We’re looking for someone who brings fun energy, has a keen eye for detail, and solves problems with a smile! Position: Assistant Manager We are seeking an experienced and dedicated Assistant Manager to support the General Manager in the day-to-day operations of the restaurant. The ideal candidate will help oversee all aspects of the restaurant, ensuring exceptional customer service, effective staff management, financial performance, and compliance with health and safety regulations. The Assistant Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service. Key Responsibilities: Train and supervise restaurant staff. Create and manage work schedules, shift assignments, and performance evaluations in the General Manager’s absence. Ensure exceptional customer service and address any customer complaints or concerns. Monitor customer feedback and make improvements based on insights. Control costs, including food and labor, to maximize profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Supervise daily operations in both the kitchen and shop floor areas. Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Resolve internal disputes and promote teamwork. Benefits: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. Uniforms provided. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary.
Floor Manager Radio Rooftop Reports To: General Manager Summary: As a Floor Manager at Radio Rooftop, you will play a vital role in overseeing the successful operation of our Premium Rooftop Bar and Restaurant. You will be responsible for leading and motivating a talented team, ensuring exceptional guest experiences, and upholding the highest brand standards. Responsibilities: Team Management · Recruit, train, and develop a high-performing team. · Foster a positive and supportive work environment. · Conduct regular performance reviews and provide constructive feedback. · Manage team schedules and ensure adequate staffing levels. Guest Experience · Oversee the guest experience from arrival to departure. · Ensure prompt, courteous, and efficient service. · Anticipate guest needs and exceed expectations. · Handle guest inquiries and resolve complaints with professionalism. Operational Excellence · Manage daily operations, ensuring smooth workflow and efficiency. · Maintain impeccable standards of cleanliness and hygiene. · Ensure compliance with all statutory and company regulations, including health and safety protocols. · Monitor and control costs, including labour and cost of sales. · Collaborate with other departments to ensure seamless service delivery. Brand Standards · Uphold the highest brand standards in all aspects of service and presentation. · Ensure consistent adherence to brand guidelines and protocols. · Maintain a thorough knowledge of menus, promotions, and special events. Communication · Communicate effectively with the team, management, and guests. · Participate in daily briefings and meetings to stay informed about hotel and restaurant operations. · Provide regular updates to the General Manager on operational needs, product improvements, and guest feedback. Safety and Security · Be knowledgeable of the hotel's evacuation plan and emergency procedures. · Ensure compliance with occupational health and safety regulations. · Participate in ongoing risk assessments and implement necessary safety measures. · Assume responsibilities assigned in the Food Safety Management System (FSMS). Essential Skills and Experience · A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. · Proven leadership skills with the ability to motivate and inspire a team. · Excellent communication and interpersonal skills. · Strong organizational and problem-solving abilities. · Solid food and beverage knowledge. · At least 2 years of experience in a similar premium, fast-paced Bar / Restaurant environment. · Knowledge of health and safety regulations and best practices. Additional Responsibilities This job description is not exhaustive and may be subject to change and updates as required by the business. Floor Managers may be assigned additional duties and responsibilities as needed to support the overall success of Radio Rooftop.
Job Title: Bar Supervisor Location: The New Explorer Salary: Competitive + Benefits Hours: [Full-time/Part-time] About Us At Greene King, we pride ourselves on creating memorable experiences for our guests. With a legacy of exceptional hospitality, we are seeking a passionate and driven Bar Supervisor to join our team. The Role As a Bar Supervisor, you’ll play a key role in the daily operation of the bar. Your responsibilities will include: • Leading and motivating the bar team to deliver outstanding customer service. • Supporting the management team with staff training and development. • Ensuring smooth day-to-day running of the bar, including stock management and cash handling. • Maintaining high standards of cleanliness and compliance with health and safety regulations. What We’re Looking For We’re looking for someone with: • Previous experience in a bar or hospitality role. • Leadership skills with the ability to inspire a team. • Strong communication and organizational skills. • A passion for delivering great service and creating a positive atmosphere. What’s in It for You? We believe in rewarding our team’s hard work. You’ll enjoy: • Competitive pay & benefits • 33% discount across all Greene King pubs and restaurants. • Opportunities for career progression through our training programs. • Access to our employee assistance program for well-being support. • Flexible scheduling to suit your needs. Join Us Ready to take the next step in your hospitality career? Apply now to become a Bar Supervisor at Greene King and be part of a team where your passion and skills will be valued. Greene King is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar management role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable attitude. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. London
We're looking for a number of junior managers to join us at Black Bear Burger. The open positions we currently have Westfield Shepherds Bush (Our new flagship opening in April!) - AGM - Assistant Manager - Bar Manager Exmouth Market - Assistant Manager Brixton - Assistant General Manager Having come 1st in the 2025 National Burger Awards 🏆 earlier this year (we actually came 3rd in 2024 too!) we've managed to really cement ourselves as a top burger spot nationally! We were TopJaw's personal top burger choice, and feature on loads of the top burger spot lists including TimeOut, Evening Standard, Esquire and many more. Our philosophy isn't a complicated one, it is 'Simple done well', and we try to apply that to everything we do. And at the core of things being done well though is our team of managers. About the Roles - AGM - Closely assisting your GM in all their responsibilities (shift/team management, stock, complaint handling, monitoring KPIs, health & safety, due diligence etc). When the GM is off or on holiday, you get the reigns of the restaurant, and you'll be working together with them to drive forward the business! - AM - shift/team management, due diligence and record keeping, complaint handling, able to manage opens and closes. - Bar Manager - Running the bar, rotas, stock management, ordering, bar maintenance and training. Pay + Contract 🤑 As we have a few positions open please get in touch with which position you're interested I can discuss the individual role. We pay monthly. About You ☺️ - Previous experience in the role you're applying for is essential. Whilst we do train up our team and have excellent career progression, with these roles we are looking for someone to have the relevant training and prior experience, and able to hit the ground running. - Passion for service, people and food. Our burger is insanely good and we're famous for it, but the atmosphere and team are just as important to the guest experience. - Great leadership skills. Your role is to inject your energy, integrity and positivity into the culture and atmosphere. - Taking the time to use your past experience to train and mentor your team. - Working closely with the GM on projects to move the business forward. We love giving you the opportunity to present ideas and proposals for anything from events, building work and restructuring. If this sounds like something you're interested in we'd love to hear from you!
Position: Manager Location: Heroica Lounge – The Pizza Bus Reports to: Business Owner Job Overview: The Manager at Heroica Lounge is responsible for overseeing daily operations, ensuring excellent customer service, managing staff, and driving business growth. This role requires strong leadership, financial oversight, and operational expertise to maintain high standards and achieve key business objectives. Key Responsibilities: 1. Operations & Quality Control • Oversee daily restaurant operations, ensuring efficiency and consistency. • Maintain high standards for food quality, hygiene, and health & safety compliance. • Manage inventory, stock control, and supplier relationships to prevent shortages or excess wastage. • Ensure smooth operation of dine-in, takeaway, and delivery services. 2. Customer Experience & Reputation Management • Guarantee an outstanding customer experience, addressing concerns promptly. • Increase and maintain a 4.9-star rating on Google Reviews through excellent service. • Monitor and manage ratings on Uber Eats, Deliveroo, and Just Eat to keep them above 4.5 stars. • Implement initiatives to enhance customer satisfaction for both in-house dining and deliveries. 3. Sales Growth & Business Development • Develop and execute strategies to increase sales and boost customer traffic. • Implement promotions, marketing campaigns, and events to attract new customers. • Work on strategies to increase delivery orders and maximize online platform performance. 4. Financial & Inventory Management • Ensure staff wage expenditure remains below 26% of revenue. • Monitor costs, track sales performance, and implement cost-control measures. • Reduce food and ingredient wastage through efficient stock management and portion control. 5. Team Leadership & Staff Development • Recruit, train, and lead a team to deliver exceptional service. • Foster a positive work environment, ensuring staff motivation and retention. • Manage staff schedules to optimize labor costs while maintaining service standards. • Provide continuous training to improve efficiency and service quality. 6. Compliance & Safety • Ensure compliance with food hygiene, health & safety, and employment laws. • Work towards achieving Living Wage accreditation for the business. • Maintain records and documentation for audits and inspections. Requirements: • Proven experience in restaurant or hospitality management. • Strong leadership, problem-solving, and organizational skills. • Experience managing budgets, inventory, and staff scheduling. • Ability to analyze business performance and implement growth strategies. • Excellent customer service skills and experience handling complaints. • Familiarity with delivery platforms (Uber Eats, Deliveroo, Just Eat) is a plus. What We Offer: • Competitive salary with performance-based bonuses. • Opportunity to lead and grow with a popular, fast-growing business. • Supportive work environment with professional development opportunities.
We are seeking a dedicated and experienced Wine Bar/Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: - Leading and managing the restaurant team, including waitstaff and kitchen staff - Creating and overseeing staff schedules and rotas - Ensuring exceptional service standards and enhancing the customer experience - Handling customer inquiries and resolving any issues promptly and professionally - Training and developing team members to ensure they have the skills and confidence needed to excel - Overseeing the preparation and serving of food and drinks - Maintaining a clean, tidy, and well-organised floor area - Collaborating with kitchen staff to ensure smooth service and efficient operations - Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: - Knowledge and interest in wine especially low intervention productions - Proven experience in a restaurant management role - Strong leadership and team management skills - Excellent communication and interpersonal abilities - Friendly and approachable - Positive mindset with a problem-solving attitude - Ability to thrive under pressure and maintain composure - Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: - Competitive hourly wage + service charge + tips - Flexible work schedules - 50% staff discount at all our associated venues - 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £13 to £15 (£28,000 to £35,000 per year) Schedule: Full-Time
Assistant Manager – Founder led business £33,000-£35,000pa PLUS up to 30% KPI based bonus 45 hours per week Lazy Geppetto is a fast paced, high volume counter service site and we have a rare opportunity for an assistant manager to join us to drive this business forward to the next level. Do you bring charisma, energy and a true people focus to your role? If so, we have the perfect opportunity for you! We are looking for a natural leader, who can look after both customers and staff. About Us: Drawing inspiration from the hills of Turin to the coast of Naples, Lazy Geppetto is a fun homage to classic, homemade Italian cooking and a celebration of the big, boisterous family feasts from our chef’s childhoods. We believe fresh food tastes best and we don’t compromise on that. The Role: As our Assistant Manager, you’ll be the heart and soul of our operation, working alongside the founder directly this is a perfect opportunity for a skilled Assistant Manager who will be looking to step up over the coming months. You will be accountable for all day-to-day activities, inspire your team to deliver outstanding service and efficiency, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role developing this brand. Key Responsibilities: • Lead and motivate a diverse team to deliver exceptional service. • Manage all daily operations, including staff scheduling, inventory, and quality control. • Ensure adherence to health and safety regulations. • Guided recruitment, training and development of all team members to reach their full potential. • Monitor financial performance, including sales, costs, and budgets. • Bring energy and positivity to each shift. What We’re Looking For: • Management experience within counter service / QSR sites. • Strong leadership skills with the ability to inspire, motivate and manage your team. • Excellent organisational and communication skills. • A lead from the front mentality with a desire to roll your sleeves up and get involved. • Strong understanding of financials, particularly GP and labour controls • Solid problem-solving skills and being able to keep calm under pressure • Ability to multi-task effectively in a fast paced environment What We Offer: • Competitive salary and benefits. • Quarterly bonus of up to 30% based on achievable KPIs • A supportive and fun work environment. • Opportunities for professional growth and development.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for floor manager to lead our floor team and maintain our customer happy. Job Description We are seeking for an experienced Floor Manager to oversee daily operations in our restaurant. The successful candidate will be responsible for ensuring excellent customer service, managing front-of-house staff, and maintaining smooth restaurant operations. This role is ideal for individuals with strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment. Duties - Manage the restaurant floor during service hours, ensuring smooth and efficient operations. - Lead and supervise front-of-house staff, including scheduling, training, and performance management. - Drive sales and promote upselling techniques to maximise revenue. - Provide outstanding customer service, addressing and resolving any issues or complaints promptly. - Maintain a clean, safe, and welcoming environment in line with health and safety regulations. - Collaborate with the kitchen team to ensure seamless commu - Monitor stock levels and coordinate with suppliers for timely replenishment. - Assist in meeting financial targets by optimising service and minimising waste. - Work closely with director to develop strategies to enhance customer satisfaction and boost repeat business. - Work closely with the director to implement marketing initiatives to promote the restaurant and attract customers. - Ensure all staff comply with company policies, health & safety regulations, and licensing laws. - Assist in creating staff schedules and managing payroll budgets. Requirement & Experience We are looking for someone that have: - A minimum of 3 years of experience as a Floor Manager, Restaurant Manager, or similar role. - Strong leadership and communication skills with the ability to inspire and manage a team. - Excellent customer service and problem-solving abilities. - Knowledge of food safety, health & safety regulations, and licensing laws. - Experience handling financial responsibilities, including stock control and cash handling. - The ability to work flexible hours, including evenings, weekends, and public holidays. - Strong organisational and multitasking skills in a fast-paced environment. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.
sibilities Oversee daily operations, ensuring seamless service Lead, support, and motivate front-of-house staff Personally take customer feedback and orders, ensuring guest satisfaction Maintain high service standards and team performance Train and mentor staff to enhance service quality Ensure compliance with health, safety, and hygiene regulations Assist with stock control and ordering as needed Work closely with management to improve efficiency and customer experience Requirements Right to work in the UK is mandatory Previous experience in a supervisory role in hospitality is essential Excellent communication and leadership skills Hands-on approach, leading by example on the floor Strong customer focus, engaging with guests and handling feedback professionally Ability to work in a fast-paced environment with a positive attitude Flexible availability, including evenings and weekends What We Offer Competitive salary plus tips A dynamic and friendly work environment Growth opportunities within the company Staff meals and discounts If you are passionate about hospitality and love providing top-notch customer service, we would love to hear from you.
Lead and supervise a team of 8-12 front-of-house and back-of-house staff, ensuring excellent service standards and smooth operations. Foster a positive and collaborative team environment by motivating, training, and coaching staff. Strategically manage shift schedules, delegate tasks, and ensure coverage during peak hours. Facilitate clear and efficient communication between front-of-house and back-of-house teams to ensure smooth service flow. Monitor and maintain the highest levels of customer service, promptly addressing any issues or concerns. Ensure adherence to company policies, food safety standards, and health regulations. Assist with inventory management, including ordering supplies and tracking stock levels as well as delivery schedules. Support the leadership team with daily operational tasks, including opening and closing duties. Drive a culture of continuous improvement, providing feedback and support to team members. Skills 2+ years of managerial experience in a restaurant or cafe setting, with proven ability to lead and manage a team. Strong communication skills and ability to balance the needs of both front-of-house and back-of-house staff. A strategic mindset with the ability to think on your feet and handle challenging situations. Excellent interpersonal skills with a friendly, approachable demeanor. Ability to stay organized and manage multiple priorities in a fast-paced environment. High level of attention to detail and a commitment to maintaining service excellence. A passion for delivering great customer experiences and supporting team development. Join us as we strive to create memorable experiences for our guests while fostering a supportive team environment!
Job Description: We are Honest Greens, an innovative, passionate, and rapidly expanding restaurant lifestyle brand with one mission: improve society through real food. We do things differently in our industry, embracing - and creating - new restaurant trends and technologies that allow us to make healthy food affordable, convenient, and incredible delicious. We believe this will help people in our communities live longer, happier, and more sustainable lives. The Restaurant Director is responsible for overseeing all aspects of the restaurant’s operations, ensuring an exceptional guest experience, driving revenue growth, and maintaining high operational standards. They will lead and develop the team, manage budgets, and ensure that the restaurant aligns with the brand’s vision and values. RESPONSABILITIES Operational Management: - Oversee the restaurant's daily operations, ensuring efficiency and service excellence. - Implement and uphold brand standards in food quality, service, and ambiance. - Monitor and optimize restaurant performance through KPIs and guest feedback. Team Leadership & Development: - Recruit, train, and develop a high-performing team. - Foster a strong culture of leadership, teamwork, and accountability. - Conduct regular team meetings and performance evaluations. Financial & Business Management: - Manage budgets, control costs, and maximize profitability. - Optimize inventory, labor, and operational expenses. - Identify business opportunities to increase sales and customer retention. Guest Experience & Brand Representation: - Ensure outstanding customer service and resolve guest concerns proactively. - Maintain a high level of hospitality and brand alignment in all guest interactions. - Oversee marketing initiatives and community engagement efforts. Compliance & Safety: - Ensure adherence to health, safety, and food hygiene regulations. - Maintain a clean, organized, and compliant restaurant environment. - Implement risk management procedures to safeguard staff and guests. REQUIREMENTS - Minimum 5 years of experience in a senior restaurant management role. - Strong leadership, communication, and problem-solving skills. - Proven ability to manage P&L, budgets, and operational costs. - Passion for hospitality, guest experience, and team development. - Ability to thrive in a fast-paced and dynamic environment. WHAT WE OFFER 🍽️ Up to €300 meal credit to enjoy in our restaurants. 🥑 50% discount in all our locations. 🎳 Monthly “cultural” outings with the team. 🎟️ Fun corporate events throughout the year. 🚀 Internal growth opportunities within the company. 📚 Ongoing training to enhance your skills. 🌍 The chance to join a rapidly expanding company.
ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager... Support the General Manager in the day to day running of the business and leading the business in their absence. Bring our brand to life by leading the team in delivering amazing experiences for our customers Act as a role model for the team support with training and development Be a champion of brand standards & ensure customer & team safety at all times What you'll bring... You'll be passionate about delivering amazing experiences for customers You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people An ability to think on your feet and adapt to whatever challenges arise during a busy shift A keen eye for every small detail and a desire to uphold high standards in all that you do
Phoenix Canoe Club Limited is looking to appoint a Centre Manager to run the Phoenix Outdoor Centre based on the Welsh Harp Reservoir in North London. The Centre was established in 2011 and provides adventurous activities to schools, higher and further education, SEND, Pupil Referral Units, youth & community groups and the public. Our activities include kayaking, canoeing, Bell boating, SUP boarding, improvised raft uilding, sailing, windsurfing, powerboat tuition, orienteering, team building, forest skills and first aid training. As well as our schools and groups, we also run “Camp Phoenix” school holiday courses and activities, Paddle Parties and Private Tuition. Key Responsibilities: The Centre Manager role is to take charge in the comprehensive management of the Outdoor Centre in the day-to-day running of activities and operational aspects. - Lead, motivate and manage a team of seasonal and sessional instructors and coaches to provide exceptional service to our participants and user groups - Maintain and enforce strict adherence to Health & Safety standards, making sure that the Centre operates in accordance with all relevant regulations and guidelines - Foster positive relations with our participants, user groups and other stakeholders to ensure high levels of satisfaction and repeat business - Administer Centre budget and allocate resources effectively - Collaborate with the Centre Development Director & Trustees to identify areas for improvement and innovation, working together to enhance our programs and services Qualifications & Experience: The successful candidate will have proven experience in a leadership role in outdoor education and adventurous activities and strong team management skills, as well as the following attributes: - Excellent organisational and financial management skills - In-depth knowledge of Health & Safety regulations and good practice - Exceptional communication and interpersonal skills - Ability to work collaboratively with the Centre Development Director & Trustees to identify areas for improvement and innovation to enhance our programs and services - A range of relevant NGB qualifications including paddle sports and sailing - Experience and input into the accreditation process for AALA, RYA Training Centre and Paddle UK Delivery Partner - Ability to use (or learn) a number of IT programs including MS Office, Google Suite, WebCollect,WordPress, Xero etc What we can offer you: We are looking for a candidate to be appointed on a long-term basis, as the ability to develop and nurture relationships is key to the role. It also allows us to work together on continually developing skills so that you are able to achieve the results necessary to maintain Phoenix Outdoor Centre’s position as a leading activity provider in North London. If you are a passionate and skilled leader with a commitment to providing exceptional outdoor experiences and a track record of successful management, we invite you to apply for the position of Centre Manager at Phoenix Outdoor Centre. Interested candidates should submit their CV’s and a cover letter outlining their qualifications and relevant experience to us. Join our team and help us continue to provide transformative outdoor adventures in North London.
We are a unique café located in the South East London area with an established reputation amongst the locals. A very much loved café serving to a close knit community, providing quality coffee, lunches and much more. Role : We are seeking an experienced Café Supervisor to handle the daily operation of a cafe and overseeing a small team. Someone who is passionate with the food industry and loves working with people, who strives on providing excellent customer service and can take on daily challenges. Working a 40 hour week, this role comes with great benefit. This is a great opportunity to work with a fantastic team that you do not want to miss. Duties and Accountabilities: · Daily running of café operations, responsible for opening and closing the café · Work with a hands on approach, leading by example · Oversee and assist with food preparation, ensuring adherence of food regulations and quality standards · Responding to customer needs and complaints · Assist and deal with health hygiene officers · Training & developing staff bringing out the best potential, focusing on hospitality best practices · Manage inventory levels, ordering stocks/supplies, managing deliveries · Handling of cash payments, ensuring amounts tie up with system records · Planning and suggesting new menu items, ideas on new products · Ensure cleanliness and organisation of the café’s environment, adhering to health and safety regulations · Other business responsibilities, admin tasks, ie bills, staff rotas. · Drive sales · Any other adhoc tasks A successful candidate will have the following : - · Minimum of 1 years experience within similar role, within the food and beverage industry · Holds a food hygiene certificate level 2 · Knowledge of dealing with health hygiene officers · Excellent communication skills, written and verbal · Excellent customer service skills · Strong team management skills · Excellent organisation skills · Ability to problem solve · Knowledge of food regulations desirable
Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.
Cleaner – Luxury Serviced Apartments | £27,500 + £1,800 Travel + Benefits Work with pride. Deliver excellence. Grow with us. Urban Chic, one of London’s most stylish and design-led serviced apartment providers, is seeking a skilled and experienced Cleaner to join our growing team. Our beautifully curated properties are located throughout Central London’s most iconic neighbourhoods, offering our guests a refined boutique experience defined by comfort, character, and immaculate presentation. As a Cleaner, you will play a key role in upholding the highest standards of cleanliness and visual excellence across our apartments and communal areas. This is a mobile role, so you’ll be required to travel between properties — flexibility, reliability, and initiative are essential. At Urban Chic, we’re proud of our progress and ambitions. We’re working hard to become an employer of choice – a place where people feel respected, supported, and proud of the contribution they make each day. What you will receive: - Annual salary of £27,500 - Up to £1,800 tax-free per year for travel expenses - 28 days holiday, plus an extra paid day off for your birthday - Vitality medical insurance, including gym discounts and wellness perks - Employee Assistance Programme (EAP) via Health Assured - Employee rates for family bookings - Refer-a-friend bonus scheme - Annual employee recognition awards & long service awards - Team social events throughout the year Your responsibilities will include: - Maintaining cleanliness and hygiene in guest apartments and communal areas, creating a warm and welcoming environment - Performing janitorial tasks including dusting, vacuuming, and mopping - Coordinating with team members to organise cleaning schedules and respond to guest needs - Using cleaning equipment and products safely and responsibly - Reporting maintenance or safety issues promptly to management We’re looking for someone who has: - At least three years’ experience in housekeeping, ideally within aparthotels or serviced apartments - A passion for exceptional service and creating welcoming spaces - A positive, can-do attitude and pride in their work - The ability to work independently and collaboratively - Strong communication and organisational skills Working hours: 40 hours per week, across five days Shifts scheduled between Monday and Sunday (rotational) Hours vary from 10:00–18:00 or 11:00–19:00 Includes a 30-minute paid break We believe in raising standards — for our guests, our properties, and our team. If you’re ready to bring your expertise to a company that’s growing with purpose and heart, we’d love to hear from you. All applicants invited for an interview must provide proof of their right to work in the UK.
Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Head Waiter/Waitress at Fallow, you will play a key leadership role in delivering an exceptional dining experience, ensuring seamless service, and mentoring the front-of-house team. With a deep understanding of our menu, service standards, and guest expectations, you will lead by example to create a warm, professional, and memorable experience for every guest. Key responsibilities: - Oversee and support the front-of-house team to maintain outstanding service standards. - Provide warm, attentive, and knowledgeable service, ensuring guests feel valued. - Guide guests through the food and drink menus with expert recommendations and pairings. - Coordinate with the kitchen and bar teams to ensure smooth communication and timely service. - Maintain high levels of organization, cleanliness, and adherence to health and safety regulations. - Assist in training and mentoring junior team members, fostering a culture of excellence. - Handle guest inquiries, requests, and concerns with professionalism, ensuring swift resolution. - Support management with service operations, including opening and closing procedures. About you: - Proven experience as a Head Waiter or senior front-of-house role in a high-quality, fast-paced restaurant. - Passion for hospitality, food, sustainability, and delivering outstanding guest experiences. - Strong leadership, communication, and interpersonal skills. - Attention to detail, problem-solving ability, and the capacity to thrive under pressure. - A proactive, team-oriented attitude with a commitment to continuous improvement. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - No structured uniform, celebrate your individuality. - Staff meal during your shift. - Holiday increment with length of service. - Enhanced parental leave. - Sabbaticals. - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
We are on a lookout for a skilled CDP to join our Mediterranean restaurant - The Counter Notting Hill. What You’ll Do: ● Assist the Head Chef in preparing, cooking, and presenting high-quality dishes according to the restaurant’s standards. ● Oversee a specific section of the kitchen, ensuring all dishes are prepared efficiently and to the highest standards of taste and presentation. ● Coordinate with the kitchen team to ensure smooth operation during service periods. ● Maintain cleanliness and organisation in the kitchen, adhering to all food safety and hygiene standards. ● Monitor stock levels and assist in ordering ingredients and supplies as necessary. ● Assist in menu planning and development, offering creative input and suggestions for new dishes. ● Handle any special dietary requirements or guest requests with attention to detail and professionalism. ● Ensure compliance with health and safety regulations at all times. ● Collaborate with the Head Chef and other team members to maintain a positive and productive work environment. What We’re Looking For: ● Proven experience as a Chef de Partie or similar role in a busy kitchen environment. ● Culinary qualifications or relevant training from a recognized culinary institution. ● Strong knowledge of kitchen procedures and best practices. ● Excellent communication and teamwork skills. ● Ability to work efficiently under pressure and in a fast-paced environment. ● Attention to detail and a passion for delivering exceptional food quality. ● Flexibility to work evenings, weekends, and holidays as required. ● Knowledge of food safety and hygiene regulations. ● Creative flair and a willingness to contribute ideas to menu development. ● Ability to multitask and prioritise tasks effectively. Why Join Us: ● Opportunity to work in a creative and supportive environment where your input is valued. ● Potential for career growth and development within our expanding company. ● Competitive salary, plus benefits such as WPA cash plan insurance , Hospitality Rewards , Free lunch at work, Refer a Friend scheme ● The chance to be part of a passionate team that prides itself on delivering exceptional dining experiences.
Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. The Derby is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 7 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: · Ensure that the meeting spaces are set in accordance with the information supplied on function sheets. · Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager. · Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times. · Provide the highest level of service to our guests. · Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients. · Ensure cleanliness is up to standards at all times. · Open and close meeting spaces as per procedures when needed. · Ensure the highest level of food safety by following the health and safety procedures in place. · Make sure food is transported in a safe manner, avoiding cross-contamination. · To contribute to the team with a positive and optimistic attitude and problem-solving mindset. · Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: · Be able to work under pressure with others calmly, courteously, and methodically. · Have an excellent command of English, both verbally and written. · Experienced in Laying up. · Be super well organised and very efficient. · Be experienced in a similar position. · Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.
Fallow was founded by three individuals in May 2019, two chefs Jack Croft and William Murray, and career hospitality entrepreneur James Robson. The essence of this combination makes up much of Fallows DNA, where conscious culinary creativity meets hospitality experience and passion. Fallow’s permanent home in St James’s market was established in November 2021 and has since attracted a string of awards including both the Marie Claire and GQ ‘sustainable restaurant of the year’ and the Caterer award for ‘best new restaurant’. As a Senior Sous Chef at Fallow, you will work closely with our Head Chef to deliver an outstanding dining experience. You will take a lead role in maintaining the highest standards of food quality, creativity, and efficiency, helping to shape a progressive and forward-thinking kitchen. Key responsibilities: - Oversee daily kitchen operations, ensuring smooth and efficient service during peak hours. - Ensure consistency in food quality, presentation, and portion control across all dishes. - Implement and maintain kitchen workflows to optimize efficiency and minimize waste. - Monitor inventory levels, conduct stock takes, and manage ordering to prevent shortages. - Enforce health, safety, and hygiene regulations, ensuring compliance with food safety standards. - Train and supervise kitchen staff, ensuring they follow recipes, procedures, and best practices. - Manage kitchen maintenance and cleanliness, coordinating necessary repairs and upkeep. - Assist the Head Chef in menu planning and development, incorporating seasonal and sustainable ingredients. About you: - Proven experience as a Sous Chef in a high-quality, fast-paced kitchen. - Passion for sustainability and innovative cooking techniques. - Strong leadership skills with the ability to train, inspire, and develop a team. - Excellent organizational and time management abilities. - A collaborative mindset and a commitment to fostering a positive kitchen culture. The benefits: - Competitive salary. - Career progression. - Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses. - Wellbeing initiatives. - Reward and recognition schemes. - Free welcome lunch for you and a guest. - 50% restaurant discounts across the group. - 25% Friends and Family discounts. - 50% discount on company retail. - Supplier trips, staff parties and team socials. - Staff meal during your shift. - Increased holiday entitlement after three years employment. - Enhanced parental leave (after one year’s employment). - Sabbaticals (after three years employment). - Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At FALLOW, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.
Pizza Chef in London. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in Soho, London Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person
JOB DESCRIPTION KEELY BARTON JOB TITLE:SPA MANAGER REPORTS TO:MANAGER OF OPERATIONS/ HOURS:37.5 hours per week/full time/£24,200 (£12.41 per hour) Job Summary: To be responsible for the production of performance and quality standards within the Spa. To manage data quality issues, providing advice and guidance to all Spa staff in the use of the record system. To oversee the claims process for work undertaken as part of enhanced national or local services. To act as Spa administrator for the record system and as Spa co-ordinator for IT hardware issues, working closely with the CCG and Shared Services as responsibility for computer hardware is transferred to the CCG. Job responsibilities: Production of Performance and Quality Information • To be aware of national, local and Spa quality standards for Aesthetic clinics. • To provide support to clinical sub groups in correctly identifying and targeting clients for assessment and treatment. • To ensure staff are aware of the importance of maintaining up to date client registers. • To provide advice and support for clinical sub groups and to produce regular reports on the progress of these groups in achieving their targets. • To assist in the production of information for clinical audit as requested by the clinical sub groups. • Data quality • To work all staff to validate client information, performing regular checks and quality audits. • To be responsible for mapping client information flows. • To provide support and training for current and new staff ensuring that data quality guidelines are understood and adhered to. • Spa administrator for record system • To oversee the administration of the record system, ensuring staff complete housekeeping and back ups as outlined in the Spapolicy. • To oversee the security and validation processes for the record system. • To provide advice and guidance to the Spa in the change to becoming paper light. • To provide support advice and training for current and new Spastaff in the use of the record system • Spa co-ordinator for IT hardware • To maintain an equipment log ensuring that Spa owned equipment is readily identifiable. • To provide support and training for current and new staff in resolving simple problem with PCs and printers. • To liaise with CCG IT support department to resolve other hardware and software issues. • Submitting Family and Friends monthly survey report • Client Access [to keep updated on new legislation] • Dealing with Petty Cash request in P/M Absence • Paying in petty cash to Bank • Staff Rotas’; Sign In & Out Row call Register • Updating Spa Website • Booking locums on receiving confirmed holiday request from doctors. Confidentiality: • In the course of seeking treatment, clients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to clients and their carers, Spa staff and other healthcare workers. They may also have access to information relating to Age Reversal MediSpa as a business organisation. All such information from any source is to be regarded as strictly confidential • Information relating to clients, carers, colleagues, other workers or the business of the Spa may only be divulged to authorised persons in accordance with the Spa policies and procedures relating to confidentiality and the protection of personal and sensitive data Health & Safety: The post-holder will implement and lead on the full range of promotion and management their own and others’ health, safety and security as defined in the Spa Health & Safety policy, the Spa Health & Safety manual, and the Spa Infection Control policy and published procedures. This will include (but will not be limited to): • Ensuring job holders across the Spa adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management. • Maintain and up to date knowledge of health and safety and infection control statutory and best Spa guidelines and ensure implementation across the business • Using personal security systems within the workplace according to Spa guidelines • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the business • Making effective use of training to update knowledge and skills, and initiate and manage the training of others • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed • Actively identifying, reporting, and correction of health and safety hazards and infection hazards immediately when recognised • Keeping own work areas and general / client areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other sector managers • Undertaking periodic infection control training (minimum annually) • Routine management of own team / team areas, and maintenance of work space standards • Demonstrate due regard for safeguarding and promoting the welfare of all customers/clients. Equality and Diversity: The post-holder will support the equality, diversity and rights of clients, carers and colleagues, to include: • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Spaprocedures and policies, and current legislation • Respecting the privacy, dignity, needs and beliefs of clients, carers and colleagues • Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development: The post-holder will participate in any training programme implemented by the Spa as part of this employment, such training to include: • Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development • Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work Quality: The post-holder will strive to maintain quality within the Spa, and will: • Alert other team members to issues of quality and risk • Assess own performance and take accountability for own actions, either directly or under supervision • Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance • Work effectively with individuals in other agencies to meet clients’ needs • Effectively manage own time, workload and resources Communication: The post-holder should recognise the importance of effective communication within the team and will strive to: • Communicate effectively with other team members • Communicate effectively with clients and carers • Recognize people’s needs for alternative methods of communication and respond accordingly Contribution to the Implementation of Services: The post-holder will: • Apply Spa policies, standards and guidance • Discuss with other members of the team how the policies, standards and guidelines will affect own work • Participate in audit where appropriate
Shreeji Fast Foods, a popular takeaway and fast-food chain in London, is looking for a dedicated and motivated Takeaway Manager to oversee daily operations, maintain high food quality standards, and ensure excellent customer service. This role requires a hands-on leader who can efficiently manage staff, maintain inventory, and drive profitability while ensuring a seamless and enjoyable customer experience. Key Responsibilities: Operations Management: Oversee the day-to-day operations of the takeaway, ensuring smooth workflow and timely order fulfillment. Ensure food preparation and hygiene standards comply with UK food safety regulations. Monitor and optimize kitchen processes for efficiency and cost-effectiveness. Manage takeaway logistics, including online orders and third-party delivery platforms. Staff Management: Supervise and coordinate the work of kitchen staff and front-of-house employees. Recruit, train, and develop team members to maintain high service standards. Schedule and assign shifts to ensure adequate staffing during peak hours. Foster a positive work environment and address any staff-related concerns. Customer Service & Sales: Maintain a high level of customer satisfaction by ensuring timely and quality service. Address customer complaints and feedback professionally and efficiently. Promote menu specials and upsell items to maximize revenue. Implement strategies to increase footfall and online order volume. Inventory & Supplier Management: Track stock levels and order supplies to prevent shortages or wastage. Coordinate with suppliers to ensure timely deliveries and negotiate the best prices. Maintain accurate records of inventory, purchases, and sales. Financial & Compliance Responsibilities: Monitor daily cash flow and manage POS transactions. Work with the accounts team to track profits, expenses, and financial reports. Ensure compliance with UK health & safety, employment, and food hygiene laws. Conduct routine audits to maintain operational standards
Job Responsibilities: Coordinate the daily activities of the dining room staff. Address any customer service issues promptly and professionally. Maintain a deep knowledge of the menu, including specials and wine pairings. Provide personalized service to guests, anticipating their needs and preferences. Oversee the setup and breakdown of dining areas. Ensure compliance with health and safety regulations. Work closely with kitchen staff to ensure timely and accurate delivery of orders. Foster a positive and cooperative team environment. Qualifications: Proven experience as a Waiter or similar role in a high-end restaurant. Exceptional interpersonal skills. Extensive knowledge of food and beverage, including wine and cocktail service. Strong organizational and multitasking abilities. Excellent communication and customer service skills. Ability to work flexible hours, including evenings, weekends, and holidays.
Job Title: Office Manager Location: Canary Wharf, London Job Type: Full-time - Permanent Salary: Competitive, based on experience About Us: ATEN COMMUNICATIONS UK LTD is a dynamic and growing financial services company specializing in IT-related consultancy and services. We are seeking a proactive and highly organized Office Manager to oversee the daily operations of our office, ensuring efficiency and smooth workflow. Job Responsibilities: - Oversee and manage daily office operations, ensuring a productive work environment. - Maintain office efficiency by implementing administrative procedures and streamlining processes. - Manage office supplies, equipment, and vendor relationships. - Handle correspondence, scheduling, and coordination of meetings. - Ensure compliance with company policies and health and safety regulations. - Act as a point of contact for employees, providing support and resolving administrative queries. - Manage company databases, documentation, and filing systems. - Assist in event planning, including company meetings and team-building activities. Requirements: - Proven experience as an Office Manager, Administrator, or similar role. - Strong organizational and multitasking skills. - Excellent verbal and written communication abilities. - Proficiency in Microsoft Office is a plus. - Ability to work independently and collaboratively in a fast-paced environment. - Attention to detail and problem-solving skills. Benefits: Competitive salary package. Opportunities for career development and growth. Friendly and supportive work environment. Flexible working arrangements may be considered. How to Apply: Interested candidates should contact us via online chat available here. Join us at ATEN COMMUNICATIONS UK LTD and be a part of an innovative and forward-thinking team!
The Breakfast and Events Supervisor is responsible for overseeing the hotel's breakfast service and coordinating events, ensuring exceptional guest experiences. This role involves supervising the breakfast team, managing event operations, maintaining service standards, and ensuring smooth day-to-day food & beverage operations. Key Responsibilities: Breakfast Service Supervision: · Oversee and coordinate the daily breakfast service, ensuring efficiency and high service standards. · Ensure buffet stations are well-stocked, visually appealing, and meet hygiene and safety regulations. · Train and lead the breakfast team, ensuring guests receive attentive and friendly service. · Address and resolve any guest concerns or special requests during breakfast service. · Monitor food quality and liaise with the kitchen team to ensure timely replenishments. · Ensure cleanliness and organization of the breakfast area, complying with health and safety regulations. Team Leadership & Training: · Train and mentor breakfast and event service staff, ensuring high standards of hospitality and service. · Create staff schedules to ensure adequate coverage for breakfast service and events. · Motivate and support the team to maintain high morale and productivity. · Monitor team performance, providing feedback and implementing improvements where needed. Event Coordination & Execution: · Plan, organize, and oversee hotel events, including corporate meetings, weddings, and private functions. · Work closely with the kitchen, service, and sales teams to ensure seamless event execution. · Set up event spaces according to client requirements, including seating arrangements, table settings, and décor. · Supervise event service staff, ensuring professionalism and efficiency during events.
Restaurant Manager (SOC: 1222) Location: Pho Brunch, 63 Commercial Street, London, E1 6BD Employment Type: Full-Time Reports To: Owner / Director Working Hours: 37.5 hours / week Salary: £37,800 - £40,000 per annum Company Overview: We operate a group of three Vietnamese restaurants across London, delivering authentic, high-quality Vietnamese cuisine with a focus on customer experience, consistency, and a welcoming environment. We are seeking a skilled and motivated Restaurant Manager to oversee the daily operations of our flagship site—Pho Brunch—and contribute to the overall success of our brand. Position Summary: The Restaurant Manager will be responsible for ensuring smooth daily operations, leading and developing staff, maintaining compliance with all regulatory standards, and achieving financial and customer service targets. This role requires a proactive leader who can drive performance, uphold brand standards, and create a positive working environment. Key Responsibilities: Operational Management - Oversee daily operations to ensure efficiency, quality food service, and adherence to company standards. - Coordinate front-of-house and back-of-house activities to ensure seamless customer experience. - Monitor and maintain cleanliness and presentation of the restaurant at all times. Team Leadership & Human Resources - Recruit, train, and onboard new staff to build a capable and cohesive team. - Develop training programs and continuous learning opportunities to maintain high performance. - Create and manage weekly staff schedules, ensuring optimal shift coverage. - Conduct regular staff evaluations, provide feedback, and support career development. Inventory & Supplier Coordination - Monitor stock levels and control inventory to reduce waste and costs. - Liaise with suppliers to ensure timely deliveries and resolve supply chain issues. - Implement stock-taking procedures and maintain accurate records. Customer Experience - Handle customer inquiries, concerns, and complaints professionally and promptly. - Promote a culture of excellent service to ensure customer satisfaction and repeat business. - Monitor customer feedback and online reviews to identify areas for improvement. Compliance & Safety - Ensure full compliance with health, safety, food hygiene, and licensing regulations. - Conduct regular audits and risk assessments to maintain a safe working environment. - Ensure all staff are trained in food safety and emergency procedures. Financial Management - Assist with budgeting, forecasting, and tracking financial performance. - Monitor sales performance, labour costs, and profitability. - Implement cost-control measures without compromising quality. Marketing & Promotion - Support the development and execution of local marketing campaigns and events. - Engage with the community and customers to promote brand loyalty. - Work with senior management to develop promotional strategies that increase footfall and sales. Key Requirements: Proven experience as a Restaurant Manager or Assistant Manager in a fast-paced hospitality environment. Strong leadership, people management, and communication skills. Excellent knowledge of restaurant operations, food safety, and customer service standards. Financial literacy with the ability to manage budgets, interpret sales data, and control costs. Ability to work flexible hours, including weekends and holidays. Desirable Qualities: Passion for Vietnamese cuisine and hospitality. Experience with multi-site operations or supporting across multiple locations. Ability to stay calm under pressure and resolve conflicts efficiently. Benefits: 28 days paid annual leave, inclusive of bank holidays. Staff meals provided during shifts. Staff discount across all our restaurant branches. Opportunities for career development and progression within the company. Supportive, team-focused working environment. Regular training to develop management and hospitality skills. Opportunity to work closely with senior leadership and have a direct impact on the success of the business.
About Us We are Mr LoBo an independent, family-run Peruvian restaurant located in the heart of Angel, Islington. Since our opening 2 years ago, we have been dedicated to delivering exceptional dining experiences, as demonstrated by the several awards we have received on OpenTable and TripAdvisor. We take pride in using fresh, high-quality ingredients to create innovative and delicious dishes. Additionally, we strive to provide a unique experience for our customers through personalised service. As we continue to grow, we are looking for a talented Head Chef to lead our kitchen team. Job Description We are seeking an experienced Head Chef to lead our kitchen team. This is a hands-on leadership role requiring expertise in menu development, kitchen management, and high-quality food preparation. As Head Chef, you will oversee all aspects of the kitchen, ensuring efficiency, consistency, and compliance with food safety regulations. Duties - Oversee the preparation, cooking, and presentation of all dishes to the highest standards. - Develop and design new menu items, ensuring variety, quality, and cost-effectiveness. - Manage kitchen operations, including stock control, purchasing, and budgeting. - Handle supplier relationships and maintain excellent ingredient sourcing. Examines foodstuffs delivery from suppliers to ensure quality; - Lead, train, and supervise kitchen staff to maintain efficiency and high performance. - Ensure compliance with food hygiene, health and safety regulations, and HACCP procedures. - Monitor portion and waste control to maintain profit margins. - Collaborate with management to maintain consistency in food quality and service. Requirement & Experience We are looking for someone that have experience in: - Peruvian cuisine - not mandatory but desired - Planning and creating new dishes and menu - Calculating costs and liaising with suppliers - Directing kitchen operations and managing kitchen staff - Overseeing the food preparation, cooking and cleaning processes - Delegating tasks and resolving issues as they arise - Liaising with the general manager to ensure operations run smoothly - Ability to work in a fast-paced environment while maintaining attention to detail. Education and Training - Head Chefs should attend all Mandatory training and ensure that updates are booked in a timely fashion and agreed upon by the Coordinator or Manager. - Head Chefs should successfully complete key learning outcomes from the foundation programme during the first month of employment and will complete the main set of competencies within 12 months. - Head Chefs should initiate their own development within the agreed parameters. - Head Chefs should be involved in any aspects of training that need to be cascaded to the whole team. - Head Chefs should help induct new staff with a formal induction programme. - Head Chefs should act as mentors/preceptors for trained and untrained staff once appropriate training has been given. - Head Chefs should be prepared to extend knowledge and skills by rotation toother areas in consultation with the Coordinator or Manager. - Head Chefs should help in the implementation of group policies and ensure that other company's policies are adhered to. - Head Chefs should be prepared to be trained and use any information technology that is brought into their field of operation. - Head Chefs should be involved in ensuring the correct usage of equipment and assist in the training of others as required. General This job description is intended as a basic guide to the responsibilities of the post and is not exhaustive. The post holder may be asked to undertake duties that are in line with the level of the role. The Job description will be subject to regular review and amendment as necessary in consultation with the post holder. Health and Safety The post holder must be aware of the responsibilities placed on them under the Health and Safety at Work Act (1974) and must follow these at all times, including ensuring that they act in line with all policies and procedures at all times in order to maintain a safe environment for customers and colleagues. Equality and Diversity The post holder is required to promote equality in service delivery and employment practices. All employees must comply with all the Companies’ equality and diversity policies, procedures, and initiatives. If you are seeking an opportunity to work in a close-knit team where you can take on key responsibilities and enhance your expertise, Mr LoBo is the perfect place for you to grow and thrive.