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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Reception Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA floor team! - You will be the perfect example of a Big Mamma brand ambassador by giving a warm, welcoming and professional first impression to each and every guest. - You will lead the host team, ensuring that all standards are maintained, bookings are maximised and that issues and complaints are resolved or escalated as needed. - You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed. - You will be a good problem solver, responding appropriately when bookings don't always go to plan. - You will onboard and train the host team and assist the floor managers with the rota scheduling. - You will respect health and safety standards and maintain cleanliness and organisation across the floor. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, leadership and communication skills - Comprehensive knowledge of the floor operations - Previous experience as a head host/hostess or reception supervisor - Previous experience and knowledge of Sevenrooms - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £17.21 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $17.21 / hour

Full Job Description We are looking for a talented, passionate, and experienced General Manager for a stunning store . Our General Managers are key in implementing fantastic standards, maximizing sales, recruiting and delivering fantastic customer and team experiences every day. You will also gain relevant skills and knowledge that can lead to further progression and opportunities. • Manage daily operation of the restaurant including overseeing staff, customer service and ensuring quality of product and service. • Develop and implement strategies to maximize profitability and maintain financial goals. • Maintain inventory and order supplies as needed. • Ensure compliance with health and safety regulations and company policies. • Responsible for monitoring service and product standards to maintain the quality of the restaurant. • Ensuring the restaurant is always organized to meet the business demands, with particular attention given to service and guest satisfaction. • Overseeing all aspects of team training and recruitment • Carrying out all opening and closing procedures • Oversees food hygiene and health and safety requirements within the restaurant. If you have previous retail management experience and a passion for food and customer service, apply now! Job Types: Full-time, Permanent Salary: From £36k per year Benefits: - Monday to Sunday ( some opening and some closing shifts) - Company events - Free food - £13.00 per hour :

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: - You will be part of a BIG MAMMA Bar team! - You will help to run day-to-day operations, including: prep, service, handover between shifts, opening and closing the bar and more! - You'll set the standard for the rest of the team and train the new barbacks and bartenders. - You will respect health and safety standards and maintain cleanliness and organisation behind the bar. - You will spread magic and make our customers live the best moment of their day! - You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: - Big Smile and passion for Italian food! - Great energy, proactive attitude and team spirit - Excellent customer service, communication and leadership skills - Expert knowledge of classic cocktails - Previous experience as a head bartender/bar supervisor on a busy bar - Flexible availability, including weekends and evenings OUR OFFER: - Permanent, full-time position - £16.71 per hour + Tronc Point - 5 days working week with 2 consecutive days off - Tasty staff food served family-style - 15% Employee discount in all of our restaurants - £500 referral bonus when you refer a friend - Employee of the Month award - Open Up - free, confidential mental health and wellness support - Wagestream: Financial Well-Being platform that allows you to access your wages between paydays - Regular training \& growth opportunities - Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma $16.71 / hour

Develop and oversee the drinks menu, including bubble tea, coffee frappes, and other beverages, ensuring they meet high-quality standards. Regularly assess the variety and taste of drinks to maintain consistency and excellence. Interact with customers to discuss and fulfill their needs, especially for special occasions and customized drink options. Work with suppliers to source high-quality ingredients, manage stock levels, and ensure timely deliveries. Ensure that all health, safety, and hygiene regulations are met, keeping the kitchen and preparation areas clean at all times. Supervise, train, and collaborate with team members and coordinate with the other manager for shift management and smooth coordination between shifts to ensure efficient service and teamwork in drink preparation. Strive to exceed customer expectations by maintaining high standards in drinks and service. Monitor budgets, control costs, manage staffing needs, and ensure that business goals (both short-term and long-term) are met. Work closely with the other manager to divide tasks efficiently, delegate responsibilities, and ensure a smooth workflow.

A Shop Supervisor in a retail business plays a critical role in ensuring the smooth operation of the store, maintaining high levels of customer satisfaction, and managing the team effectively. The duties and responsibilities are tailored to the fast-paced and customer-focused nature of the grocery industry. Here’s a detailed breakdown of duties which we required for the job.: ** 1. Team Management** Supervise and lead store staff, including cashiers, stock clerks, and customer service representatives. Assign tasks, set schedules, and ensure adequate staffing during peak hours. Train new employees on store policies, procedures, and customer service standards. Monitor employee performance and provide feedback or coaching as needed. Foster a positive and productive work environment. ** 2. Customer Service** Ensure customers receive prompt, friendly, and efficient service. Address customer complaints, inquiries, and issues in a professional manner. Monitor customer feedback and implement improvements to enhance the shopping experience. Maintain a clean, organized, and welcoming store environment. ** 3. Inventory Management** Oversee stock levels and ensure shelves are well-stocked and organized. Coordinate with suppliers and vendors for timely delivery of groceries. Conduct regular inventory checks to prevent overstocking or stockouts. Manage perishable items (e.g., fruits, vegetables, dairy) to minimize waste and ensure freshness. Implement inventory control systems to track stock accurately. ** 4. Store Operations** Ensure the store operates efficiently and complies with company policies and procedures. Oversee the opening and closing procedures of the store. Monitor cash registers, handle cash discrepancies, and ensure accurate transactions. Maintain store cleanliness, including aisles, checkout areas, and storage spaces. Ensure compliance with health and safety regulations (e.g., food safety standards). ** 5. Sales and Promotions** Implement promotional campaigns and ensure displays are attractive and well-stocked. Monitor the effectiveness of promotions and provide feedback to management. Upsell products and encourage customers to take advantage of deals. Analyze sales data to identify trends and opportunities for growth. ** 6. Quality Control** Inspect incoming goods to ensure they meet quality and freshness standards. Remove expired or damaged products from shelves promptly. Ensure proper storage of perishable and non-perishable items to maintain quality. ** 7. Financial Management** Monitor daily sales and cash flow. Prepare and submit sales reports to management. Identify opportunities to reduce costs and improve profitability. Manage budgets for staffing, inventory, and store operations. ** 8. Health and Safety Compliance** Ensure the store complies with food safety regulations and hygiene standards. Train staff on proper handling and storage of groceries. Conduct regular safety inspections and address potential hazards. Maintain proper documentation for health and safety audits. ** 9. Vendor and Supplier Coordination** Build and maintain strong relationships with suppliers and vendors. Negotiate pricing and terms to ensure cost-effectiveness. Resolve any issues related to deliveries, quality, or pricing. ** 10. Problem-Solving** Address operational challenges, such as equipment malfunctions or staffing shortages. Handle customer complaints and resolve conflicts effectively. Develop contingency plans for unexpected situations (e.g., power outages, supply chain disruptions). ** 11. Reporting and Analysis** Generate reports on sales, inventory levels, and customer feedback. Analyze data to identify trends, inefficiencies, and areas for improvement. Provide recommendations to management for optimizing store performance. ** 12. Communication and Collaboration** Act as a liaison between staff and upper management. Communicate store goals, policies, and updates to the team. Collaborate with other departments (e.g., marketing, logistics) to ensure alignment. ** Key Skills and Qualities** Strong leadership and team management skills. Excellent communication and interpersonal abilities. Attention to detail and organizational skills. Knowledge of grocery products, inventory management, and food safety standards. Ability to work in a fast-paced environment and handle multiple tasks. Customer-focused mindset with a problem-solving attitude. By effectively managing these responsibilities, a Shop Supervisor ensures the grocery store operates efficiently, delivers exceptional customer service, and achieves its sales and operational goals.

Are you looking to kick-start a new career in health & safety? We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, Step 1 - IOSH - Managing Safely Here you will learn about the basics of health and safety. Step 2 - NEBOSH Now you will decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. Step 3 - Risk Assessments You will write a series of risk assessments that need to be up to a workplace standard. This is a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate). Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£45K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. At a one off cost of £1099, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees.

Pizza Chef in Manchester. Are you passionate about the art of crafting authentic Neapolitan pizza? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Pizza Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Pizza Chef at L'Antica Pizzeria da Michele, you will be responsible for creating Neapolitan-style pizzas using traditional techniques and high-quality ingredients. Ensure the consistency of our pizza offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Engage with customers and provide an immersive dining experience by showcasing your passion for pizza-making. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Pizza Chef, preferably with expertise in Neapolitan-style pizza making. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £18.00-£25.00 per hour Expected hours: 30 – 48 per week Benefits: Company pension Discounted or free food Employee discount Flexible language requirement: English not required Schedule: Every weekend Monday to Friday Work Location: In person

Chef in Manchester. Are you passionate about the authentic Italian food? Do you dream of working in one of the oldest and most renowned pizzerias in Naples, which has now expanded its legacy to London and beyond? If so, L'Antica Pizzeria da Michele is looking for a dedicated and skilled Chef to join our growing team in one of our locations in Manchester, King Street Responsibilities: As a Chef at L'Antica Pizzeria da Michele, you will be responsible for directing the food preparation process using traditional techniques and high-quality ingredients. Ensure the consistency of our dishes offerings by following established recipes and methods, maintaining the high standards that our customers have come to expect. Work closely with the kitchen team to coordinate and streamline pizza production, contributing to the overall success of the restaurant. Conduct regular quality checks on ingredients and finished products, ensuring that every pizza meets our exacting standards. Follow health and safety guidelines to maintain a clean and organised workspace, promoting a safe environment for both staff and customers. Requirements: Proven experience as a Sous Chef, preferably with expertise in Italian dishes preparation. A genuine love for the art of making pizza and a desire to contribute to the legacy of L'Antica Pizzeria da Michele. Strong culinary skills, attention to detail, and the ability to work in a fast-paced environment. Excellent teamwork and communication skills to collaborate effectively with other kitchen staff. Willingness to adapt to the unique requirements and standards set by L'Antica Pizzeria da Michele. What We Offer: Competitive salary Opportunity for career growth within a globally recognised brand A dynamic and positive work environment The chance to be part of a culinary legacy and share your passion for pizza on an international stage If you are ready to be a part of the continuing story of L'Antica Pizzeria da Michele, please submit your application. We look forward to welcoming a new member to our team who shares our dedication to delivering an unparalleled pizza experience. About Us: L'Antica Pizzeria da Michele stands as a symbol of tradition and excellence in the world of pizza. With roots dating back to Naples, our pizzeria has earned a reputation for serving some of the finest Neapolitan pizza for generations. We've expanded our presence to London and various other global locations, spreading the authentic taste of Italy to pizza enthusiasts worldwide. — Who are we? In the heart of Naples, the Condurro family began what would become a long history of great pizza producers in 1870. Michele Condurro, Salvatore's son, mastered the family art of pizza making, which he acquired from the legendary Torre Annunziata masters who were professionals in the preparation and kneading of pizza dough, as well as the cooking of pizza. Michele founded his first pizzeria in 1906 on the current location of Ascalesi Hospital, which required the pizzeria to relocate due to construction. The pizzeria was relocated to its current home on Via Cesare Sersale in 1930, which has been named "the sacred temple of pizza" by specialists and journalists... Since then, five generations of master pizza makers have carried on the work of the founder, respecting the tradition and being faithful to Michele’s instructions: there are only two types of Neapolitan Pizza, the “Marinara” and the “Margherita”; and no “junk” should be used in making the pizza that could alter its world-famous genuineness and taste. The secret of Da Michele’s enduring success is in the use of natural ingredients, and of an old, traditional, time-tested method of leavening pizza dough. Job Type: Full-time Pay: £16.00-£20.00 per hour Expected hours: No more than 48 per week Benefits: Company pension Discounted or free food Employee discount