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  • IT Support Engineer
    IT Support Engineer
    hace 2 días
    £34000–£40000 anual
    Jornada completa
    Manchester

    We are seeking a highly skilled and proactive IT Support Engineer to join our technical team. This role is critical in maintaining the backbone of our development environment, ensuring our engineering teams have the high-performance tools and secure infrastructure they need to succeed. You will be responsible for everything from hardware optimization to cloud-based identity management and security compliance. Key Responsibilities System Performance & Uptime: Diagnose and resolve complex hardware, network, and software faults to ensure zero downtime for critical engineering sprints. Multi-Platform Management: Install, configure, and upgrade development tools, IDEs, and operating systems across Windows, macOS, and Linux environments. Security & Compliance: Manage user permissions via AWS/Azure AD and implement MFA and VPN protocols to maintain strict ISO 27001 data security standards. Infrastructure Optimization: Configure high-performance workstations specifically optimized for software compilation and containerization tasks. Documentation & SOPs: Research technical manuals to draft and maintain Internal Standard Operating Procedures (SOPs) for system recovery and disaster management. Incident Management: Manage technical escalations via Jira/Zendesk, maintaining meticulous logs and reporting recurring bugs to senior development teams. About You We are looking for a technically curious individual who thrives in a fast-paced development environment. You should have: Technical Proficiency: Strong experience supporting Windows, macOS, and Linux (Ubuntu/Fedora/etc.) environments. Cloud Identity Knowledge: Hands-on experience with AWS Identity and Access Management or Azure Active Directory. Security Mindset: A solid understanding of network security, including VPN configurations and MFA implementation (prior experience with ISO 27001 is a plus). Problem-Solving Skills: The ability to research complex technical manuals and translate them into actionable disaster recovery plans. Communication: Excellent written skills for creating SOPs and reporting bugs to the engineering team. Relevant Experience: Previous experience in an IT Support or Helpdesk role, preferably supporting software engineering or DevOps teams. What We Offer Professional Growth: Opportunity to work with cutting-edge cloud technologies and high-performance hardware.

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  • Care Assistant / Carer
    Care Assistant / Carer
    hace 2 meses
    £15–£40 por hora
    Jornada completa
    Manchester

    Company Description CarerNest is an innovative digital healthcare platform that connects families with verified care professionals through advanced matching technology. Using cutting-edge tools like intelligent algorithms and real-time availability management, it simplifies access to qualified carers based on location, expertise, and preferences. The platform emphasizes trust and security with thorough verification processes, including background checks and professional validations. With features like digital care logs, secure payment solutions, and 24/7 emergency support, CarerNest ensures seamless and reliable care services. Designed with both families and caregivers in mind, it fosters a trusted ecosystem for finding and providing skilled care while promoting professional growth and flexibility for caregivers. Role Description This is a full-time remote position for a Caregiver. The Caregiver will be responsible for providing compassionate and professional care, assisting clients with daily living activities, preparing meals, and administering medications as needed. Responsibilities also include offering companionship, managing appointments, and ensuring the well-being and safety of clients. Caregivers are expected to maintain accurate care logs and communicate effectively with clients and their families to ensure high-quality care services are met. Qualifications • Proven experience in caregiving, including assisting with daily living activities and providing support to individuals with diverse needs, • Basic knowledge of health, safety, and hygiene standards, including administering medications, • Strong communication and interpersonal skills to ensure clear interaction with clients and families, • Organizational skills for managing schedules, appointments, and maintaining accurate care records, • Compassionate, patient, and dependable, with a strong commitment to client well-being, • Ability to work independently in a remote setting, • Relevant certifications such as First Aid, CPR, or caregiving training (preferred), • Knowledge of digital tools for logging care activities (a plus)

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