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The Cheese Bar are looking for a talented Head Chef to join and lead the Back of House team at our floating haven of cheese - The Cheese Barge - in Paddington Central. We’re an extremely passionate, creative and determined team, with an eye for detail and a strong focus on the customer experience. If you’re passionate about British produce, have a strong understanding of the London restaurant scene, and love cheese as much as we do, we want to hear from you. We’re looking for a dynamic and creative Head Chef to lead and inspire our team and work alongside the Executive Chef to come up with interesting and exciting dishes centred around British cheese. Full training on cheeses is provided, including industry recognised qualifications through the Academy of Cheese, as well as a range of benefits. Duties include: Running service, overseeing the day-to-day running of the kitchen, and leading and motivating the BOH team. Preparing and serving our menu to a high standard, as per Company specs where applicable, training junior staff on new dishes and SOPs where necessary. Working on menu development, management and implementation of costings, managing food purchasing and storage including liaising with suppliers. Maintaining positive relationships and workflow within BOH team, and between FOH & BOH. Continuously improve product knowledge and understanding of Company ethos, training junior staff where necessary. Maintaining the highest food hygiene and H&S standards within the business and promoting a positive perception of the company at all times, both internally and externally. A strong knowledge of flavours and palate, with 2-3 years' experience working as a Head or Sous chef in a good calibre of restaurant. An awareness of British Cheese, with an interest to learn and develop a deeper understanding of it as well as a strong understanding of the London restaurant scene, seasonality and British produce. You should be creative, driven and passionate, with the ability to manage and motivate a team. The ideal candidate would have an excellent work ethic, organisation and communication skills and be friendly and approachable.
Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. We are looking for an experienced and passionate HEAD CHEF to lead our kitchen team. You will have the opportunity to develop and execute a vibrant, seasonally driven menu, manage daily kitchen operations, and maintain the high standards that define Il Bistrotto. Key Responsibilities: - Design, execute, and evolve a menu that celebrates Italian regional cuisine with Mediterranean influences. - Source high-quality, authentic ingredients to bring our culinary vision to life. - Manage kitchen operations, including ordering, scheduling, and team leadership. - Ensure food quality, consistency, and presentation meet Il Bistrotto’s standards Maintain kitchen hygiene, health, and safety standards. Ideal Candidate: - Proven experience in Italian or Mediterranean cuisine. - Strong leadership skills and experience managing a kitchen team. - Creative flair for crafting menus that honour tradition while introducing a modern touch. - Committed to excellence, with a passion for food. If you’re ready to bring your culinary talent to Chelsea and join us on this exciting journey, we’d love to hear from you. Contact me today to help us make Il Bistrotto a destination for exceptional Italian dining!
We are looking for an enthusiastic and passionate manager to lead our small team at Base Face Pizza in Putney. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift
We are an Italian family run business whose passion is to dedicate ourselves in making authentic and high quality homemade Italian recipes; we are looking for a full-time head waiter/waitress position with experience in hospitality and customer service with the following duties: -Provide excellent customer services -Always strive towards best customer satisfactiction -Greet customers and present menus -Make suggestions based on their preferences -Take and serve food/drinks orders -Up-sell when appropriate -Arrange table settings -Keep tables clean and tidy at all times -Check products for quality -Deliver checks and collect payments -Cooperate and communicate with all serving ar kitchen staff -Adhere to all relevant health department rules/ regulations and all customer service guidelines
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Cubitt House are the operators of eight luxury pubs and restaurants situated in Zone 1 London. We pride ourselves on both the quality of our produce and service as well as our environments both for our teams and customers alike. We are looking for experienced and passionate Head Bartenders to join our sites across London, someone who will embody our values, our people and what we have to offer. We want you to be our Bar Managers of tomorrow as we look to grow and expand as a group. We are a group focused on people and progression. We put a lot of time an effort in creating an incredible menu for our guests but know its our people who create an incredible experience and long term brand. Why come work with us? - Up to 50% off dining in all our restaurants. - Free to use Perkbox- Including discounts on our favourite brands, yoga classes and access to counselling and well being support - Training and development - Supportive Maternity before and after your child is born - Inclusive work environment and support groups - Length of service rewards - Refer a friend rewards - Supplier Trips - Career Development, following in the footsteps of many of the Cubitt Family that are growing with us. - Company Socials, Family dinners, Quiz nights, 5 a side football etc. Who we are looking for? - Someone who is full time and flexible. No specific days off. - Cellar Management - Highly competent in Stock takes - Ability to train and develop your team to reach their full potential. - A positive attitude, looking to enjoy their work and enjoy the products we offer and the team they work with. - At least 2 years experience in a similar role. - Ambition, we will train, listen and support any team member at Cubitt House. What we need from you is a desire to grow with us. - Last but not least, a desire to deliver the best experience for our all guests within the group. - You will need to have or be getting a NI number and proof of their eligibility to work within the UK.
We are looking for a Cafe Supervisor who thrives in a fast-paced environment, has a passion for high-quality coffee, and enjoys leading a dynamic team. Our supervisors embody excellent leadership, product knowledge, attention to detail, efficiency, and cleanliness. Most importantly, they are approachable, engaging, and fun to work with. As a cafe supervisor, you'll bring experience in managing high-volume environments, ensuring team efficiency, and delivering exceptional customer experiences. You’ll lead by example, serving quality coffee while mentoring and supporting your team. The Ideal Candidate Will Have: At least 1 year of experience in a specialty coffee environment. Strong leadership skills with a positive, confident, and open-minded attitude. Excellent communication skills and the ability to motivate and inspire a team. A proactive approach to problem-solving and decision-making. High-volume coffee experience and the ability to maintain quality under pressure. Customer service experience, with a focus on creating memorable experiences. Strong organizational skills and the ability to manage shifts effectively. Availability to work weekends. We Offer: Comprehensive training to grow your leadership and coffee knowledge. Opportunities for career progression within a growing company. Supportive work environment focused on professional development. Paid meals and drinks during your shifts. If you're excited about brewing amazing coffee, leading a team, and delivering exceptional customer service, we’d love to hear from you! Please send us a bit about yourself and your experience.
WHO YOU ARE: - Someone passionate about cooking with a strong knowledge of Italian cuisine and an excellent eye for detail. - A respectful and thoughtful professional who is punctual and has a strong work ethic, driven by high standards and who consistently shows the best example of conduct. - A team player and leader with good communication skills, who is enthusiastic about teaching and passing on their knowledge, but also open to learning from others. - A competent and energetic cook who is comfortable with all sections of the kitchen, and is a fast learner if there are any areas which need improvement. - Someone creative and organised with good time management and multitasking skills, and the ability to work well under pressure. YOU MUST HAVE: - 3+ years’ experience as a sous chef or chef. 2+ years’ experience with Italian cuisine. Good level of oral proficiency in English and/ or Italian language. Familiarity with industry best practices. Any food specific education or certification an advantage. TASKS INCLUDE: - Prepare, cook, and present food in line with the required standards of Sapore Vero. - Supporting the company in developing new menus & weekly specials. - Monitor food production to ensure consistent quality of portion size. - Take ownership of the kitchen management in the absence of the Head Chef. - Follow relevant hygiene and health & safety guidelines. - Organise food, supplies, and utensils within the kitchen and in the fridges. - Stock control. - Following FIFO procedure to reduce waste of food stock. - Keep all designated areas in the kitchen clean and tidy before, during, and after the service accordingly with hygiene standards. - Check that appliance and fridges are at the required temperatures and properly closed before leaving. - Regularly clean and monitor kitchen appliances. - Work with the kitchen porter and pizza chefs to ensure the smooth running of service. - Coordinate take away orders with the pizza chef and floor staff to provide drivers with correct food. - Establish effective employee relations and maintain the highest level of professionalism, ethics, and attitude towards all guests, clients, and employees. - Any other duties as assigned related to this position.
🍽️ Exciting Opportunity! Full-Time Chef de Partie Wanted at Franco’s, Jermyn Street 🍽️ Join Head Chef Stefano Turconi and our fantastic Back of House team at Franco’s, located in Green Park, London! 💼 Why Join Franco’s Team? 💷 Competitive pay: £15 - £15 per hour or £37,500 - £39,500 annually + yearly bonus 🕒 Approx. 48 hours/week, Monday to Saturday (2 days off) with flexible shifts 🛑 Closed Sundays, 10 days off for Christmas, 4 days off during Easter, and Bank Holidays off 🌴 28 days holiday (including bank holidays) + extra days for long service 🎓 Ongoing training & development, including company-funded courses 📈 Career growth through the ‘Flow Hospitality’ platform and within both restaurants 🍽️ Free celebratory meal for two after passing probation 🎉 50% discount at both Franco’s and Wiltons restaurants 🩺 Company sickness pay & pension scheme 👕 Uniforms provided & laundered 🍝 Tasty meals during shifts 🎖️ Employee of the quarter/year awards 🎉 Annual staff party and “Recommend a Friend” scheme 👨🍳 About Franco’s Franco’s, one of London’s first Italian restaurants, has been serving delicious traditional and contemporary Italian cuisine since 1946. Nestled between Green Park and Piccadilly, Franco’s features a vibrant bar area, a main dining room, and a flexible basement space for Private Dining or additional seating. Managed by Jason Phillips (formerly of The Savoy, Avenue, and C London), Franco’s is open for breakfast, lunch, and dinner from Monday to Saturday and remains closed on Sundays. 🧑🍳 What You’ll Bring to the Team: 🍴 Previous experience as a Pasta Chef in high-volume settings (80-120 covers per service) 🧑🏫 Strong leadership, training, and delegation skills to manage your section and assist Demi Chef de Parties and Commis Chefs 💪 Positive attitude with motivation and commitment 🌍 Diverse culinary knowledge to elevate our team 💡 Creativity in crafting new recipes and dishes 🎯 Focus on maintaining top-quality food production, preparation, and presentation Right to work in the UK is required. Unfortunately, we are currently unable to offer sponsorship. If you haven’t heard back within 5 working days, your application may not have been successful.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Sales Executive – Timeshare Sales 25k basic OTE 70k Ready for a fresh start in an exciting industry? We are looking for ambitious individuals who are hungry to join a high-energy, successful timeshare sales team. This is your chance to step into a lucrative role and build a career in one of the most rewarding industries worldwide. This is your chance to take the next step in your professional career with a role with uncapped earning potential; the sky is your limit. Your Role: Contact warm leads to introduce luxury timeshare products. Building relationships and highlighting the benefits of shared ownership. Hit and exceed sales targets Join a dynamic team in a fast-paced, competitive environment. What we offer: · High earning potential-uncapped commission; your hard work is rewarded. · 25k basic-realistic OTE 70k · World class training-you will be set up for success. · Career development-clear pathways to leadership roles for top earners · Incentives including travel to international offices and events Requirements: · 18 months of direct sales experience (telesales or face-to-face) · Confidence, charisma, and excellent communication skills · Results-driven mindset with a hunger for success. · Willingness to relocate and embrace a new adventure. · Professional fluency in English (both written and verbal)
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Associate to join our team. As a Sales Associate, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
Head Chef & Sous Chef – High-End Gastro Pub, Hammersmith Are you passionate about fresh, seasonal ingredients and delivering exceptional dining experiences? We’re looking for both a Head Chef and a Sous Chef to join the kitchen team at our premium gastropub in Hammersmith. About Us This intimate, high-end gastropub is renowned for its focus on classic recipes, fresh ingredients, and seasonal menus. A smaller kitchen creates a tight-knit, collaborative environment where creativity and quality come first. The Roles We’re seeking culinary professionals who are dedicated to excellence and teamwork: Head Chef Full autonomy over menu creation and costing. Collaborate with the owners to develop and refine kitchen operations. Lead the kitchen team, fostering a positive and productive atmosphere. Sous Chef Work closely with the Head Chef to maintain exceptional food quality and consistency. Contribute ideas for seasonal menus and recipe development. Support the smooth running of the kitchen during busy service periods. What We’re Looking For Previous experience in a similar environment, such as high-end gastro pubs or fine dining. A passion for classic recipes and fresh, seasonal cooking. Strong leadership skills for the Head Chef role and a team-oriented mindset for the Sous Chef position. Compensation & Schedule Head Chef: £47,500 base salary + £7,500 service charge + performance bonus. Sous Chef: £40,000 base salary + £7,500 service charge + performance bonus. 48-hour workweek with flexibility to take some weekends off. Start Date: ASAP. Why Join Us? Be part of a small, dedicated team in a well-loved gastropub. Enjoy the opportunity to shape the menu and contribute to an outstanding dining experience. Collaborate with a supportive ownership team and like-minded professionals. Apply today to lead or support the kitchen at one of Hammersmith’s finest dining establishments!
Are you a dynamic, customer-focused individual with a passion for smartphone accessories and a knack for helping people find the perfect phone case, screen protector, or charger? Just in Case is a leading retailer of smartphone accessories, with over 100 locations in Italy, the EU, and the UK. We're dedicated to providing top-quality smartphone accessories to enhance our customers' mobile experiences. Position Overview: We are looking for a Sales Assistant to join our team. As a Sales Assistant, you will be responsible for providing excellent customer service, helping customers find the right smartphone accessories for their devices, and processing sales. Responsibilities: - Greet and assist customers with a warm and friendly demeanour. - Provide product knowledge and guidance to customers in their accessory selections, whether it's a stylish phone case, a durable screen protector, or a reliable charger. - Assist in maintaining an attractive and organised store environment. - Process sales transactions accurately and efficiently. - Handle customer inquiries, concerns, and returns professionally. - Collaborate with the team to achieve sales targets and uphold the brand's standards. - Stay updated on smartphone accessory trends and product knowledge to provide expert advice. Requirements: - Previous retail or customer service experience - Excellent communication and interpersonal skills. - A passion for fashion and an eye for style. - Ability to work well in a team and thrive in a fast-paced retail environment. - Strong problem-solving skills and attention to detail. - Dependable, punctual, and a positive attitude. Benefits: - Competitive hourly wage. - Employee discounts on Just in Case products. - Opportunities for growth and advancement within the company. - Ongoing training and development to enhance your skills. - A fun and supportive work environment with a diverse team. How to Apply: If you're ready to embark on an exciting journey in the world of smartphone accessory retail and help customers find the perfect accessories "Just in Case," we want to hear from you! Please submit your resume and a brief cover letter detailing why you'd be a great fit for this role. Just in Case is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join our team and help our customers complete their mobile phone outfits with style and confidence! Your passion for smartphone accessories and dedication to exceptional customer service will make you an essential part of the Just in Case experience. Apply today!
About the job Company Description We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you'll do... Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team Drive innovation and create a culture of service excellence Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for… Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment Proven track record managing a large FOH team A true passion for service whilst maintaining the integrity of our brand standards Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Whats in it for you.... Competitive salary 25 days holiday (plus bank holidays), pension and life insurance Hox Hero and Nifty fifty rewards for going the extra mile and living our values Food on us during your shift Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Time off to volunteer with one of our partner charities An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Pay if forward, refer a friend and get a bonus on us Department: F&B Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
WRITE YOUR NEXT CHAPTER AT WAXY O’CONNOR’S IN LONDON’S WEST END London’s biggest and best Irish bar sells more Guinness at any other in the UK. The team here serve up a warm welcome with a distinct Irish accent. So, the vibe is laid back – except when we’re watching the big games in Rugby, Hurling and Gaelic Football or hosting a traditional music session. Our team are enthusiastic about sharing their love of all things Irish and building on our reputation for warm hospitality and traditional, wholesome food. If you share our passion and are up for the craic, you’ll be made most welcome too. ABOUT THE ROLE As Sous Chef you’ll work closely with the Head Chef to design and deliver menus that meet both customer satisfaction and our bottom line. This will include placing orders, helping to minimise wastage and serving up consistently high-quality dishes. You’ll also help to recruit, train and develop the kitchen team, ensuring skills are up to date and opportunities for development are taken advantage of. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one year’s service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
We are currently seeking a Pizza Chef who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Follow direction of the head pizza chef Work with the dough and pre-impasto Food preparations Working on busy shift behind the pizzeria Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
Sous Chef – Italian Restaurant Kings Cross Located in the heart of Kings Cross is our all-day dining eatery Spagnoletti. Our Italian inspired restaurant aims to create quality dishes from humble ingredients that honour the authentic Italian cuisine, while also demonstrating the creativity and distinctive style of Spagnoletti and our new Chef Patron, Adam Simmonds. As one of the nations culinary talents, Simmonds is bringing to Spagnoletti the unmatchable skills gained from working under Raymond Blanc at Le Manoir aux Quat’Saisons, as well as expertise and knowledge acquired at his first Michelin Star restaurant Ynshir Hall along with his second at Adam Simmonds at Danesfield House. We are looking for an experienced Sous Chef, a well organised & strong person, experienced with Italian cuisine and capable to deal with high volume, to work alongside Simmonds and the team. The Sous will need to be able to maintain the smooth running of the kitchen alongside the Head Chef following instructions from Chef Patron. We are looking for someone on a Senior Level experienced within the role in a similar environment for at least 2/3 years - it is essential to be experienced with fresh & seasonal produce, pasta making, and have a stable career path, to be considered. The ideal candidate will: · Ensure the consistent smooth running of the back of house department. · Develop a menu alongside the Head Chef and Chef Patron. · Ensure effective control of stock purchasing, receipt, storage, preparation, and service with regard to quality, quantity, and safety. · Maintaining a high level of food quality and production. · Ensure that the food operations are controlled in a manner that reaches the desired cost of sales and maximising potential and optimising resources. · Ensuring the security of all foods, chemicals, and equipment by maintaining procedures laid down by the Health and Safety Policy. · Organise orders. · Complete the staff rotas. · Ensure all Training & Development is completed together with health & safety regulations. If you are looking for a forward thinking, contemporary, and genuine company, then look no further. Apply now to begin your journey with us.
Sales Representative | Take Control of Your Future! Are you a driven, results-oriented go-getter with a passion for sales? Do you thrive in a flexible, self-directed environment where your effort defines your success? If this sounds like you, it’s time to join our vibrant and empowering team! What’s in It for You? • Uncapped Earnings: Your ambition equals your income—there’s no ceiling here. With competitive commissions, the sky’s the limit! • Ultimate Flexibility: Design your schedule and work on your terms. Be the boss of your own success. • Career Acceleration: Show us your potential, and we’ll show you the path to leadership and beyond. • World-Class Training: Get the tools, support, and mentorship you need to thrive from day one. • Inspiring Team Culture: Celebrate victories, embrace challenges, and grow alongside a team that has your back. Your Day-to-Day: • Create and qualify leads across dynamic sales channels. • Build meaningful, long-lasting client relationships. • Showcase and sell innovative products/services with confidence. • Smash sales targets and celebrate your wins. • Evolve and improve with continuous feedback and training. What Makes You a Fit? • Exceptional communication and relationship-building skills. • Self-motivated, goal-oriented, and resilient under pressure. • A natural time manager with the drive to work independently. • Sales experience? Great! If not, your determination matters more. Why Choose Us? This isn’t just another sales role. It’s your chance to: • Be your own boss. • Unlock unlimited earning potential. Vibrant social atmosphere • International all expenses paid travel opportunities If you’re ready to break boundaries, redefine your career, and take charge of your future, APPLY TODAY —we can’t wait to meet you!
Housekeeper California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique guesthouse, the first property opened within The Megaro Collection portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking for a housekeeper for this wonderful property, someone that will be fully independent in ensuring the highest standard of cleanliness. The housekeeper will be responsible for guests’ bedrooms and the general upkeep of the hotel’s public areas. You will be methodical and conscientious with an eye for detail, ensuring the rooms are always sparkling clean. Key Responsibilities Include: · Cleaning and maintaining all areas of the Hotel as well as back of house and public areas. · You will work as part of a team and make sure that an enjoyable environment is maintained. · You will perform all housekeeping duties in an efficient manner, and to the highest standards. · Adhere to the Health & Safety policies and demonstrate duty of care procedures to all areas within your department. · Complete the relevant daily, weekly and monthly tasks as directed. · Maintain high standards of personal presentation and hygiene in line with the company dress code. · Ensure that personal KPI’s are achieved. · Demonstrate a pro-active approach to self-development. · Maintain high standards of personal presentation and hygiene in line with the company dress code. Knowledge, Skills, Experience & Qualifications: · Minimum 2 years’ experience in a luxury hotel. · 1 year of working as a cleaner. · Reliable and dependable in performing duties. · Customer Service centric. · The desire to succeed, through drive and commitment to high levels of customer service, and product and service offerings. · The ability to communicate in English effectively and persuasively at all levels · A good team ethos is important, along with the ability to support team members and colleagues. · The ability to use chemicals efficiently and appropriately. This is a wonderful opportunity for an individual who’s willing to learn and grow, apply now to be part of our enlarged family at The California Hotel.
Opportunities have arisen within Vanda’s Kitchen for Chefs and Sous Chefs. Experience is a must Vanda’s Kitchen is a catering company in the city of London that sells products on various platforms with a shop also for breakfast and lunch. The job will provide a good hourly rate aligned to experience, lunch provided. Some activities will include ·Preparation and Cook of Orders from various platforms ·Preparation and Cook of Bespoke Client Meals ·Ordering of Goods when required with Head Chef ·Label and Box goods ready for delivery ·Take part in relevant cleaning activities as production progresses ·Stock checks (food and labels) on a regular basis
Job description At Urban Greens, we believe that perfectly crafted salads can empower how we eat and feel. We are creators - leading the salad revolution to redefine London’s healthy eating scene. What does that mean? It means we’re bringing people together, one salad at a time, connecting them to real ingredients, unbeatable flavour and a community of people who care. Now at 5 stores strong, and with big plans for growth we're looking to expand our team! We’re looking for someone who brings fun, energy, has a keen eye for detail, and solves problems with a smile! Position:** Kitchen Manager** We are seeking an experienced and dedicated Kitchen Manager to join our growing team! The ideal candidate will manage all aspects of the kitchen, ensuring exceptional food quality and compliance with health and safety regulations. The Kitchen Manager will play a crucial role in the restaurant’s success by creating a positive dining experience for our guests and upholding the highest standards of quality and service, all whilst championing the UG brand. ** Key Responsibilities:** Train and lead kitchen team. Ensure stock levels maintained managing cost of goods Inventory management by ordering correct stock Control costs, including food and labour, to maximise profitability. Oversee inventory management, including ordering and stocking supplies. Monitor food quality and maintain optimal inventory levels. Ensure compliance with health and safety regulations. Manage daily operations in the kitchen Maintain cleanliness and hygiene standards. Monitor supplier performance and evaluate product quality. Foster a positive work environment and motivate staff. Be an ambassador for everything Urban Greens stands for, ensuring our brand reputation is upheld at every customer touchpoint. ** Benefits**: A generous 50% discount at any Urban Greens location. Complimentary meal during your shift. 28 days of annual leave. Opportunities for skill development and career advancement—promotions await you! Competitive salary. Job Types: Full-time, Permanent Pay: £30,000.00 Benefits: Company pension Discounted or free food Employee discount Schedule: Monday to Friday from 08:00am to 4:00pm Weekend availability Work Location: In person
As the Sous Chef, you will report directly to the Head Chef, as part of your remit you will be responsible for ensuring the seamless running of the kitchen department in the most efficient and effective manner in line with the company’s brand standards. Looking at all areas of great kitchen management; Menu Development, Staffing and Rota’s, Supplier engagement, Fresh and New Products, Stocks and GP’s. You will be required to lead the team in service and therefore will need to be versed in all technical competencies relating to this role. You will deliver the highest possible levels of food quality and timings and assist in ensuring key performance indicator targets are achieved. Overall, this is a great opportunity for a progressing individual looking to work in a great kitchen environment working a maximum of 48 hours in any week. With a very healthy work and life balance.