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Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Bar Supervisor! YOUR MISSION: -Be an integral part of the BIG MAMMA Bar team! -Work closely with the Assistant Bar Manager and Bar Manager to lead and support the team. -Delegate tasks, run services, and make wonderful cocktails while helping onboard and train junior team members. -Check labels, assist with orders, and ensure the team follows standards. -Ensure cleanliness and organization behind the bar. -Spread magic and make every moment unforgettable for our customers! -Embody Big Mamma values: maintain a warm, smiling, and professional attitude, support colleagues during service, and always approach challenges with a "problem solver" mindset. YOUR SKILLS: -Big Smile and passion for Italian food&drinks -Great energy, proactive attitude, and team spirit -Excellent customer service, communication, and leadership skills -Expert bar knowledge including classic cocktails and Italian spirits -Previous experience as a bar supervisor in a fast-paced environment -Flexible availability, including weekends and evenings (closings at 00:00) ** OUR OFFER:** -Competitive salary of £17,44/h plus Tronc point -Permanent, full-time position -2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend -Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe TI ASPETTIAMO! BIG MAMMA is an equal-opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age, or any other characteristic protected by law.

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 24 restaurants in Europe (France, Monaco, England, Spain, Germany, and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Chef de Partie in Cold Section! YOUR MISSION: -You will be part of a BIG MAMMA kitchen team! -You will be overseeing the cold section and preparation of cold dishes, antipasti and insalate! -You will be onboarding and training new cold section and prep chefs, working closely with kitchen management and ensuring the cold section is operating smoothly. -You will respect health & safety standards and maintain cleanliness and organisation in the kitchen. -You will spread magic and make our customers live the best moment of their day! -You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: -Big Smile and passion for Italian food! -Great energy, proactive attitude and team spirit -Excellent teamwork, leadership and communication skills -Previous experience as a Chef de Partie -Flexible availability, including weekends and evenings OUR OFFER: -Permanent, full-time position -5 days working week with 2 consecutive days off -Tasty staff food served family-style -15% Employee discount in all of our restaurants -£500 referral bonus when you refer a friend-Employee of the Month award -Open Up - free, confidential mental health and wellness support -Regular training & growth opportunities -Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law.

Who We Are Are you an experienced and passionate leader in the hospitality industry? We are a celebrated Italian restaurant based in East London, known for our authentic cuisine and exceptional service. We’re seeking a talented Restaurant Manager to join our team. Key Responsibilities: Oversee daily restaurant operations to ensure smooth and efficient service. Lead, train, and motivate staff to deliver outstanding customer experiences. Ensure compliance with health and safety regulations. Address customer inquiries and resolve any issues to maintain high satisfaction levels. Develop and implement strategies to improve guest services and restaurant profitability. Requirements: At least 3 years of experience in a similar role within the hospitality industry. Proven track record of delivering excellent customer service. Strong leadership and team management skills. Exceptional communication and problem-solving abilities. Ability to thrive in a fast-paced environment and handle high-pressure situations. Flexibility to work evenings, weekends, and holidays. A passion for Italian cuisine and culture is a plus. What We Offer: Competitive salary and benefits package. Opportunity to work in a vibrant and dynamic environment. Career growth and development opportunities. Be part of a team dedicated to excellence and creating unforgettable dining experiences. If you are a motivated and enthusiastic professional with strong managerial skills and a love for hospitality, we’d love to hear from you!

Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.

Il Bistrotto is a fresh and exciting Italian dining concept opening soon in Chelsea, London. We are dedicated to offering authentic Italian cuisine with a Mediterranean twist, featuring carefully sourced regional products that celebrate the rich and diverse flavours of Italy and not only. We are looking for an experienced and passionate HEAD CHEF to lead our kitchen team. You will have the opportunity to develop and execute a vibrant, seasonally driven menu, manage daily kitchen operations, and maintain the high standards that define Il Bistrotto. Key Responsibilities: - Design, execute, and evolve a menu that celebrates Italian regional cuisine with Mediterranean influences. - Source high-quality, authentic ingredients to bring our culinary vision to life. - Manage kitchen operations, including ordering, scheduling, and team leadership. - Ensure food quality, consistency, and presentation meet Il Bistrotto’s standards Maintain kitchen hygiene, health, and safety standards. Ideal Candidate: - Proven experience in Italian or Mediterranean cuisine. - Strong leadership skills and experience managing a kitchen team. - Creative flair for crafting menus that honour tradition while introducing a modern touch. - Committed to excellence, with a passion for food. If you’re ready to bring your culinary talent to Chelsea and join us on this exciting journey, we’d love to hear from you. Contact me today to help us make Il Bistrotto a destination for exceptional Italian dining!

We are looking for an enthusiastic and passionate manager to lead our small team at Base Face Pizza in Putney. We are proud of our service and every pizza presented to our amazing customers. We are looking for someone who will lead by example, has drive for personal and business success, as well as a positive attitude! The role will include: Overseeing daily operations of restaurant, managing inventory, ensuring customers satisfaction Getting involved and improving daily front of house operations Ensuring that team members have positive attitude, they are treated fairly and can rely on management for support Developing and implementing strategies that would improve the overall performance Ensure the business is compliant with food safety regulations Hire and train new members of the team and provide ongoing support to the current staff Monitor cleanliness across FOH and kitchen Handle enquiries, complaints and dealing with feedback efficiently Manage budgets and costs What is required? Experience in leadership role in hospitality environment Strong knowledge on food safety and production processes to support the regulations Excellent communication and interpersonal skills Ability to problem-solve and make decisions independently Organisation and attention to detail Ability to work flexible hours(including weekends and public holidays) Benefits: -Tronc -Employee discount -Free pizza and drink on shift

This Position is only available to candidates with a valid UK work permit. Located in Teddington, Greater London, Tw118hg. We’re seeking a talented Chef de Partie to join our team. The position requires at least 1-2 years experience working in a kitchen using fresh ingredients. Our ideal candidate has: Previous experience as a Demi or Chef de Partie in a high volume operation. Strong culinary skills and a love of great food. Ability to thrive in a fast-paced, friendly productive environment. Very high standards of cleanliness and organisation. Leadership ability, we need people who our junior chefs will look up to and that want to progress. Eagerness and willingness to learn and develop. Experience in a Fine Dining kitchen is advantageous. Ability to produce dishes to a high standard. Passionate and ambitious to learn. To be able to run a section within the kitchen by themselves during a busy service. Benefits: Competitive salary, plus tips. Weekly pay and you will be paid for every hour you work. Working with fresh, seasonal ingredients. Potential for you to have input into the menu which changes often, to keep you interested and motivated to learn new things. Staff food when on duty. Friendly family environment. Working for an established business. Working 45 hrs per week. Extra hours can be made available for those that want the extra hours. Closed on bank holidays. Yearly pay review. Private pension scheme (optional). Progression opportunities. Full time contract. Staff parties. Staff discounts. Beyond skills we are looking for heart and personality and for a real passion for everything hospitality.

Wolfox Savoy is seeking a talented and passionate Sous Chef to support the Head Chef in delivering exceptional culinary experiences. As the Sous Chef, you will play a pivotal role in the kitchen, ensuring the highest quality of food preparation and presentation while maintaining smooth daily operations. This is an excellent opportunity for a culinary professional with strong leadership skills and a commitment to innovation and excellence.

We are looking for a Cafe Supervisor who thrives in a fast-paced environment, has a passion for high-quality coffee, and enjoys leading a dynamic team. Our supervisors embody excellent leadership, product knowledge, attention to detail, efficiency, and cleanliness. Most importantly, they are approachable, engaging, and fun to work with. As a cafe supervisor, you'll bring experience in managing high-volume environments, ensuring team efficiency, and delivering exceptional customer experiences. You’ll lead by example, serving quality coffee while mentoring and supporting your team. The Ideal Candidate Will Have: At least 1 year of experience in a specialty coffee environment. Strong leadership skills with a positive, confident, and open-minded attitude. Excellent communication skills and the ability to motivate and inspire a team. A proactive approach to problem-solving and decision-making. High-volume coffee experience and the ability to maintain quality under pressure. Customer service experience, with a focus on creating memorable experiences. Strong organizational skills and the ability to manage shifts effectively. Availability to work weekends. We Offer: Comprehensive training to grow your leadership and coffee knowledge. Opportunities for career progression within a growing company. Supportive work environment focused on professional development. Paid meals and drinks during your shifts. If you're excited about brewing amazing coffee, leading a team, and delivering exceptional customer service, we’d love to hear from you! Please send us a bit about yourself and your experience.

About the job We are looking for a charming and thoughtful individual with a passion for service excellence to join our team as an Assistant Night Manager. As an Assistant Night Manager you will: Offer a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Support night operations by checking arrivals and departures reservations, missing bookings, payments, and any rate discrepancies Take initiative in accommodating the customers’ needs in a resourceful manner Manage administrative tasks, procedures, processes and standards and ensure correct practice within the night team Ensure that End of Day reports and night auditing sheets are completed to the required standard and take responsibility in providing full handovers to all relevant parties/shifts Successful Assistant Night Manager's have: Excellent guest engagement skills An ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly The ability to communicate and organize yourself in line with different guest expectations A good command of English is essential, a second language is advantageous. In return, we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities Employee recognition scheme through guests and fellow team members Refer a Friend bonus Employee stay rates throughout Europe (after passing probation) A PERKBOX subscription with benefits, retail discounts and savings available from your first day Staff incentives when you and the team perform! Employee Assistance Programme A daily travel allowance for every day you come to work Team meals when on duty About us: Nestled in the heart of London’s Mayfair, The Cavendish London is our 4-star deluxe hotel boasting 230 stylish bedrooms. We are located between the beautiful Green Park and bustling Piccadilly Circus, a great location for those wanting to work in central London. The Cavendish London is part of The Ascott Limited, a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott's portfolio spans over 165,000 units in 220 cities across more than 40 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA. Required skills: Training experience, Leadership skills, Customer care, Hospitality Discussed at venue Department: Secretary / Executive Assistant About you Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

Job Summary: We are seeking a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, and effectively promoting our products and services. A sales and marketing job in a tailoring company involves a variety of responsibilities, including: - Developing and implementing marketing plans for products and services, including special promotions and sponsored events. - Developing sales strategies and approaches for products and services. - Maintaining excellent relationships with clients and answering questions about products and services. - Have excellent tailoring skills to perform ladies and gent’s garments alterations using industrial sewing machines. - Tracking sales data and working to meet sales goals. - Manage and supervise the tailor shop staff, including hiring, training, and performance management - Introduce new design and Conducting market research to understand customer needs and preferences. - Provide expert advice on fabric selection and garment styling. You are required to be: - Proficient in using sewing machines, hand tools, and other tailoring equipment - Proven experience in a similar role in the fashion industry - A creative mindset with the ability to suggest modifications that enhance garment fit and style - Good communication skills to interact effectively with customers and keen eye for detail - Strong knowledge of garment design and alteration techniques - Strong leadership skills to manage and train a team of tailors for multiple branches - Knowledge of fashion trends and customer preferences to make informed decisions

Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people. Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you! About Us: We’re a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team. The Role: As our Restaurant Manager, you’ll be the heart and soul of our operation. You’ll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, you’ll play a key role in the success of our restaurant. Key Responsibilities: - Lead and motivate a diverse team to deliver exceptional service. - Manage daily operations, including staff scheduling, inventory, and quality control. - Cultivate a positive, customer-focused atmosphere that aligns with our brand values. - Ensure adherence to health and safety regulations. - Monitor financial performance, including sales, costs, and budgets. - Handle customer feedback with professionalism and a problem-solving mindset. - Train and develop team members to reach their full potential. What We’re Looking For: - Proven experience as a restaurant manager in a similar casual dining environment. - A passion for hospitality and creating memorable customer experiences. - Strong leadership skills with the ability to motivate and manage a team. - Excellent organisational and communication skills. - A hands-on approach with the willingness to roll up your sleeves and lead by example. - Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA. What We Offer: - Competitive salary and benefits. - A supportive, fun, and dynamic work environment. - Opportunities for professional growth and development. - Discounts on our mouth-watering pizzas!

🍽️ Exciting Opportunity! Full-Time Chef de Partie Wanted at Franco’s, Jermyn Street 🍽️ Join Head Chef Stefano Turconi and our fantastic Back of House team at Franco’s, located in Green Park, London! 💼 Why Join Franco’s Team? 💷 Competitive pay: £15 - £15 per hour or £37,500 - £39,500 annually + yearly bonus 🕒 Approx. 48 hours/week, Monday to Saturday (2 days off) with flexible shifts 🛑 Closed Sundays, 10 days off for Christmas, 4 days off during Easter, and Bank Holidays off 🌴 28 days holiday (including bank holidays) + extra days for long service 🎓 Ongoing training & development, including company-funded courses 📈 Career growth through the ‘Flow Hospitality’ platform and within both restaurants 🍽️ Free celebratory meal for two after passing probation 🎉 50% discount at both Franco’s and Wiltons restaurants 🩺 Company sickness pay & pension scheme 👕 Uniforms provided & laundered 🍝 Tasty meals during shifts 🎖️ Employee of the quarter/year awards 🎉 Annual staff party and “Recommend a Friend” scheme 👨‍🍳 About Franco’s Franco’s, one of London’s first Italian restaurants, has been serving delicious traditional and contemporary Italian cuisine since 1946. Nestled between Green Park and Piccadilly, Franco’s features a vibrant bar area, a main dining room, and a flexible basement space for Private Dining or additional seating. Managed by Jason Phillips (formerly of The Savoy, Avenue, and C London), Franco’s is open for breakfast, lunch, and dinner from Monday to Saturday and remains closed on Sundays. 🧑‍🍳 What You’ll Bring to the Team: 🍴 Previous experience as a Pasta Chef in high-volume settings (80-120 covers per service) 🧑‍🏫 Strong leadership, training, and delegation skills to manage your section and assist Demi Chef de Parties and Commis Chefs 💪 Positive attitude with motivation and commitment 🌍 Diverse culinary knowledge to elevate our team 💡 Creativity in crafting new recipes and dishes 🎯 Focus on maintaining top-quality food production, preparation, and presentation Right to work in the UK is required. Unfortunately, we are currently unable to offer sponsorship. If you haven’t heard back within 5 working days, your application may not have been successful.

Head Waiter at Marta Restaurant, Chelsea About Us: Marta Pizza Restaurant is new opening but already known for its authentic Italian-Romana cuisine, served with warmth and professionalism in a welcoming atmosphere. Located in Chelsea, we are a vibrant and highly-rated restaurant that brings a true taste of Rome to London. Our menu boasts classic pizzas and a curated selection of wines, making Marta Pizza a favourite for casual dining and special occasions alike. Who We’re Looking For We are seeking an experienced and dynamic Head Waiter to lead by example in our small team. You will be someone who: Thrives in a fast-paced, fun environment. Has a passion for delivering exceptional customer service. Takes initiative and loves engaging with people. Brings leadership skills to motivate team by leading by example. What We Offer: Flexible working hours to suit your lifestyle. A fun and supportive team environment. Delicious staff meals traditional Romana pizza, on every shift. 50% staff discount on our menu. A competitive salary that rewards your expertise. Responsibilities: Overseeing daily service operations to ensure excellence. Training and mentoring other staff to maintain high standards of service and cleanliness. Engaging with guests to enhance their dining experience. If you’re a people-person with a love for Italian food and a positive attitude we’d love to hear from you!

Company Overview: At Sutherland Social Strats, we’re a team that thrives in the world of business while nurturing a strong love for creativity. As a new and ambitious small business, we provide plenty of room for growth and the opportunity to evolve with us. Our vision is not only to deliver exceptional social media management services but to empower our team members to reach their full potential. We’re looking for a driven, professional, and enthusiastic individual to join us as a Sales Executive & Account Manager, with the potential to grow into a Team Manager or Sales Manager role in the future. What You'll Do: - Sign up clients for our social media management packages and close accounts when required. - Meet monthly client sign-up targets (starting small during the probation period and increasing after 3 months). - Engage directly with the company owners to help shape sales strategies and contribute to the company’s growth. - Participate in weekly team meetings every Sunday and monthly social Meetups with Team. What We’re Looking For: Skills & Requirements: - Strong English communication skills (spoken and written). - Punctuality, professionalism, and a self-starter attitude. - A laptop with access to video calls, a headset, and a suitable workspace. - Familiarity with tools like WhatsApp, Microsoft Teams, Canva, Circle Loop, and Notion (preferred but not essential). - Once training is complete, availability to work 20–25 hours per week (you’ll input your own rota 1 month in advance, with working hours between Monday–Thursday, 9:00 AM–6:00 PM). Personality Fit: - Enthusiastic about sales and motivated by commission-based work. - Ready to grow with a start-up and contribute to a collaborative environment. - A team player who thrives in a dynamic, creative, and goal-driven atmosphere. What We Offer: Pay Structure: £50 -100 commission per client signed up. £ monthly for each client retained (average client retention: 6 months). Bonus rewards for exceptional performance. On-Target Earnings (OTE): Minimum OTE: £40,800/year Benefits: - Flexible working hours: Choose when you work as long as you meet your targets and deadlines. - Growth opportunities: As a start-up, we grow together—you’ll have the chance to evolve into a leadership role. - Direct contact with company owners to share ideas, get support, and help shape our journey. - Monthly social Meetups paid for by us - Quarterly Bonus Rewards Additional Notes: Training: 1 week of training Provided: ( You will need to be free and have to participate for role ) Wednesdays: 4:00 PM – 8:00 PM Thursdays: 4:00 PM – 7:00 PM Fridays: 3:00 PM – 5:00 PM Self-Employed Role: You will be self-employed and paid monthly. Invoices must be submitted before the 26th of each month (support will be provided if needed to create and send invoices).

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Sales Executive – Timeshare Sales 25k basic OTE 70k Ready for a fresh start in an exciting industry? We are looking for ambitious individuals who are hungry to join a high-energy, successful timeshare sales team. This is your chance to step into a lucrative role and build a career in one of the most rewarding industries worldwide. This is your chance to take the next step in your professional career with a role with uncapped earning potential; the sky is your limit. Your Role: Contact warm leads to introduce luxury timeshare products. Building relationships and highlighting the benefits of shared ownership. Hit and exceed sales targets Join a dynamic team in a fast-paced, competitive environment. What we offer: · High earning potential-uncapped commission; your hard work is rewarded. · 25k basic-realistic OTE 70k · World class training-you will be set up for success. · Career development-clear pathways to leadership roles for top earners · Incentives including travel to international offices and events Requirements: · 18 months of direct sales experience (telesales or face-to-face) · Confidence, charisma, and excellent communication skills · Results-driven mindset with a hunger for success. · Willingness to relocate and embrace a new adventure. · Professional fluency in English (both written and verbal)

Head Chef & Sous Chef – High-End Gastro Pub, Hammersmith Are you passionate about fresh, seasonal ingredients and delivering exceptional dining experiences? We’re looking for both a Head Chef and a Sous Chef to join the kitchen team at our premium gastropub in Hammersmith. About Us This intimate, high-end gastropub is renowned for its focus on classic recipes, fresh ingredients, and seasonal menus. A smaller kitchen creates a tight-knit, collaborative environment where creativity and quality come first. The Roles We’re seeking culinary professionals who are dedicated to excellence and teamwork: Head Chef Full autonomy over menu creation and costing. Collaborate with the owners to develop and refine kitchen operations. Lead the kitchen team, fostering a positive and productive atmosphere. Sous Chef Work closely with the Head Chef to maintain exceptional food quality and consistency. Contribute ideas for seasonal menus and recipe development. Support the smooth running of the kitchen during busy service periods. What We’re Looking For Previous experience in a similar environment, such as high-end gastro pubs or fine dining. A passion for classic recipes and fresh, seasonal cooking. Strong leadership skills for the Head Chef role and a team-oriented mindset for the Sous Chef position. Compensation & Schedule Head Chef: £47,500 base salary + £7,500 service charge + performance bonus. Sous Chef: £40,000 base salary + £7,500 service charge + performance bonus. 48-hour workweek with flexibility to take some weekends off. Start Date: ASAP. Why Join Us? Be part of a small, dedicated team in a well-loved gastropub. Enjoy the opportunity to shape the menu and contribute to an outstanding dining experience. Collaborate with a supportive ownership team and like-minded professionals. Apply today to lead or support the kitchen at one of Hammersmith’s finest dining establishments!

About the job Company Description We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush. The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London. Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush. Job Description What you'll do... Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. Lead a large, dynamic FOH team Drive innovation and create a culture of service excellence Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership. Qualifications What we're looking for… Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment Proven track record managing a large FOH team A true passion for service whilst maintaining the integrity of our brand standards Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together, we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional Information Whats in it for you.... Competitive salary 25 days holiday (plus bank holidays), pension and life insurance Hox Hero and Nifty fifty rewards for going the extra mile and living our values Food on us during your shift Enjoy a free night at The Hoxton and a meal for two when you first start with us Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Time off to volunteer with one of our partner charities An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time! Pay if forward, refer a friend and get a bonus on us Department: F&B Management The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. Maintain the highest standards of hygiene, presentation, and professionalism. Liaise with the kitchen and catering teams to ensure seamless service. Manage inventory of dining essentials and coordinate with vendors when necessary. Ensure adherence to corporate dining etiquette and service protocols. Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. Strong knowledge of food and beverage service, including wine pairing and table etiquette. Excellent communication and interpersonal skills. Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. Impeccable grooming and presentation. Strong organizational and leadership skills. Active, quick learner with a positive attitude and team-oriented mindset. Flexibility with shifts (no weekends required). Compensation & Benefits: £17 per hour Healthy and supportive work environment Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

Job Title: Hospitality Assistant / Head Waiter – Corporate Office (Financial Sector) Location: Central London Job Type: Part-Time (Potential for Permanent Role) About Us: We are a prestigious Recruitment Company committed to providing an exceptional experience for our clients, executives, and guests. To uphold our high standards of service and professionalism, we are seeking an experienced Hospitality Assistant / Head Waiter to join our corporate hospitality team. Job Description: We are looking for a refined and highly skilled Hospitality Assistant / Head Waiter to oversee and deliver first-class service within our corporate dining facilities. The ideal candidate will have a strong background in fine dining, luxury hospitality, and a keen eye for detail to ensure an impeccable guest experience. Key Responsibilities: - Provide exceptional service to senior executives, clients, and guests in a corporate fine-dining setting. - Oversee and coordinate dining arrangements, including table settings, food and beverage service, and special requests. - Maintain the highest standards of hygiene, presentation, and professionalism. - Liaise with the kitchen and catering teams to ensure seamless service. - Manage inventory of dining essentials and coordinate with vendors when necessary. - Ensure adherence to corporate dining etiquette and service protocols. - Demonstrate a ‘yes’ attitude toward every task and be a proactive team player. - Adapt quickly to new tasks and responsibilities in a dynamic work environment. Requirements: - Minimum of 5 years’ experience in luxury hospitality settings such as 5-star hotels, Michelin-starred restaurants, or fine dining establishments. - Strong knowledge of food and beverage service, including wine pairing and table etiquette. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced, high-pressure environment while maintaining composure and professionalism. - Impeccable grooming and presentation. - Strong organizational and leadership skills. - Active, quick learner with a positive attitude and team-oriented mindset. - Flexibility with shifts (no weekends required). Compensation & Benefits: - £17 per hour - Healthy and supportive work environment - Holiday Pay Opportunity for a permanent position based on performance If you are passionate about hospitality and have the expertise to deliver world-class service in a corporate setting, we invite you to apply.

Job Title: Nursery Manager Location: Growing Together Nursery, Leytonstone Reports to: Nursery Directors Job Type: Full-Time Salary: Based on experience About Us Growing Together Nursery is a welcoming and supportive environment where children thrive, and staff grow. We’re seeking a passionate and experienced Nursery Manager to oversee our operations, ensuring exceptional care and early education for every child. Role Overview As Nursery Manager, you’ll lead the daily operations, manage staff, communicate with parents, and maintain compliance with all regulations. You’ll foster a nurturing environment, ensuring children’s individual needs are met while achieving educational goals. Key Responsibilities • Staff Management: Recruit, train, and supervise staff, create rotas, and provide professional development. • Childcare & Education: Implement age-appropriate curriculum, monitor progress, and ensure all children’s needs are met. • Parent Relations: Build strong relationships with parents, resolve concerns, and encourage involvement. • Compliance: Ensure the nursery meets safeguarding, health, and safety standards. • Administration: Manage budgets, financial operations, and maintain accurate records. • Facility Management: Oversee premises and resources, ensuring safety and cleanliness. Skills & Qualifications • Degree or qualification in Early Childhood Education or related field. • 3-5 years’ childcare experience, including 2+ years in management. • Strong leadership, organisational, and communication skills. • Knowledge of safeguarding, child protection, and health & safety. • First Aid and Safeguarding certification (or willingness to obtain). Preferred Skills • Experience in budgeting and administration. • Knowledge of early years frameworks. • Multilingual abilities are a bonus. Benefits • Competitive salary. • Career progression and professional development opportunities. • Supportive and collaborative work environment. • Regular working hours (Monday to Friday).

We’re looking for an Assistant General Manager to join our talented team at The Blues Kitchen. This integral role will steer our renowned venue in delivering operational excellence and seamlessly execute its unique hospitality experience. You will have a natural hospitality flair and demonstrate positive leadership. Working closely with our General Manager, you will support all day-to-day operations of The Blues Kitchen and contribute continuously to develop operational effectiveness and efficiency at the venue with unparalleled attention to detail. Responsibilities: - Collaborate with the General Manager to oversee daily operations and ensure a seamless guest experience. - Assist in managing and leading a dynamic team, providing guidance and support as needed. - Contribute to the development and execution of strategic plans for business growth and profitability. - Support financial management, including budgeting, cost control, and reporting. - Ensure compliance with health and safety regulations, as well as licensing requirements. - Uphold and reinforce The Blues Kitchen's brand values and standards. - Actively participate in the organization's overall success by taking on additional responsibilities as required. About you: - Previous experience in a supervisory or assistant management role in the hospitality industry. - Strong leadership skills, with the ability to motivate and engage team members. - Effective communication and interpersonal abilities. - Understanding of financial management principles, including budgeting and P&L analysis. - Familiarity with restaurant operations, compliance, and customer service best practices. - Ability to thrive in a fast-paced environment and adapt to changing priorities. - Passion for music and experiences offered by The Blues Kitchen. Benefits at The Columbo Group At The Columbo Group, it is our utmost priority to ensure each individual feels supported and valued as part of our teams. Joining our family allows you to access the following: - 50% discount across all of The Columbo Group venues. - Free guestlist to our events and festivals. - Best in-class training and development opportunities - ambitious team members are encouraged to enroll in the prestigious Columbo Academy. - Team get-togethers including an invitation to our renowned End of Year celebration party at the Jazz Cafe. - Pension Plan The award-winning Blues Kitchen is one of London’s most loved and legendary venues. Stunningly beautiful, it is the perfect space to soak up a live soundtrack of timeless blues and soul from world-famous resident musicians. With all American favourites on the menu and an expertly curated selection of the world’s finest bourbon, The Blues Kitchen is one of the UK’s most loved experiences.

Self-Employed Sales Representative | Turn Ambition into Reality! *Looking for a career where your drive directly determines your success? Top earners take home up to £40,000+ annually in their first year, and you could be next! (in association with The Meraki Organisation) What’s in It for You? • Limitless Earnings: No caps, no limits—earn what you’re worth. • Skill-Building: Gain expertise in sales, leadership, and more. • Unbeatable Flexibility: Work on your terms, not someone else’s. • Travel & Perks: Join us for all-expenses-paid trips and exclusive events. • Fast-Track Growth: Leadership and management roles for top performers. What We’re Looking For: • Big thinkers ready to hustle and achieve. • Resilient self-starters who thrive on challenges. • No experience? No problem! Your ambition is what matters most. “After only 12 months in the business, I have travelled all expenses paid to Beligum, Spain, France and Greece. The progression here is insane if you work hard” – Saqib, advanced mentor Apply Now This is your chance to take control of your future. Click Apply Today to get started!