We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration.
Key Responsibilities:
Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service.
Develop and implement clear training systems and service protocols to maintain consistently high standards.
Oversee daily service operations, ensuring smooth communication between FOH and kitchen.
Design and manage rota systems with efficiency and fairness.
Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools.
Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings.
Monitor stock levels, handle supplier orders, and help with cost control where relevant.
Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation.
Support senior leadership in driving performance and reaching business goals.
What We’re Looking For:
Proven experience in a similar management role within a busy restaurant.
Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools.
Excellent communication, leadership and organisational skills.
Passion for creating beautiful, warm, and elevated guest experiences.
Flexible, hands-on, and solutions-focused.
If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.
Restaurant • 11-50 Employees
Hiring on JOB TODAY since July, 2025
Keto Group is a London-based hospitality company founded in 2019, known for its flagship Persian restaurant, Chelò. In 2025, we’re launching Ember — a modern Persian fusion restaurant blending tradition with contemporary flair.
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Handmade Fresh Pasta restaurant Award Winning - Top 10 Best Italian restaurant in London We are an established restaurant and now seeking talented front of house manager to join our fantastic group of people! Work within a very lively and fast-paced environment, being part of an active team and interact with great local, returning customers, serving high-quality food and a unique drink offering. What We Are Looking For Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Have a genuine passion for food and beverage Great managerial skills This is a fantastic opportunity for a passionate and ambitious individual to be part of a professional team working in a group that focuses on team spirit, customer service and great products, where social interactions with customers are highly encouraged. Flexible Rota, permanent contract, hourly paid, within an average of 25/30 hours a week. Opportunities to grow within the company -Meals and uniforms provided - salary plus TIPS -Flexible rota -Mostly evening shifts - Staff Discount Experience in a similar role is expected although we provide full training. Good Luck!
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We are looking for a Counter Manager in our new opening Pasta counter concession at Central London You will be responsible for leading a sales team, achieving sales targets, and ensuring excellent customer service, also play a crucial role in team leadership, training, and performance management. Key Responsibilities: SALES AND CUSTOMER SERVICES • Meeting daily sales targets and maximizing sales opportunities, • Providing excellent customer service and creating a positive shopping experiences., • Demonstrating products and addressing customer inquiries., • Buildings relationships with customers and promoting the brand. TEAM MANAGEMENT • Leading, motivating and coaching the team, • Ensure team members are meeting performance goals, • Conducting performance reviews and providing feedback. INVENTORY AND OPERATIONS • Managing stock levels and ensure the counter is well- stocked., • Maintaining a clean and organized sales area., • Ordering and replenishing products as needed., • Monitoring inventory and reporting any issues We are looking for a person approachable, friendly and able to maintain relationship with suppliers and clients. Salary will be up £16 per hour based experiences, up to 40 hours per week. You will need to have Level 3 First AID or if you get the position we will provide for you. This is a great opportunity to join an ambitious organisation and work with our London team. If you feel you are ready to make yourself a great career, we look forward to meeting you.
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