Warehouse manager - Freight
3 days ago
London
We are seeking an experienced Warehouse Manager to lead and develop our warehouse operation within a growing freight and e-commerce environment. The successful candidate will be responsible for ensuring efficient warehouse performance, maintaining compliance standards, implementing operational improvements, and leading a team to achieve high levels of productivity, accuracy, and customer service. This role requires a hands-on manager with strong freight and warehouse experience, excellent systems knowledge, and a proactive approach to process improvement. Key Responsibilities • Manage the day-to-day operation of the warehouse, ensuring goods are received, stored, picked, packed, and dispatched accurately and efficiently., • Ensure full compliance with ETSF requirements, customs procedures, and relevant regulatory standards., • Lead, motivate, and develop warehouse staff, promoting a culture of accountability, safety, and continuous improvement., • Implement and improve warehouse processes, systems, and operational procedures to enhance efficiency and service levels., • Oversee stock control, inventory accuracy, and warehouse housekeeping standards., • Utilise Warehouse Management Systems (WMS) and scanning technology to maximise operational performance and traceability., • Monitor KPIs and operational performance, identifying opportunities for improvement., • Ensure compliance with Health & Safety legislation, conducting regular audits, risk assessments, and staff training where required., • Work closely with freight, transport, customer service, and management teams to ensure smooth operational flow., • Manage warehouse resources effectively, including labour planning and equipment utilisation., • Produce operational reports and performance data for senior management. Essential Skills & Experience • Proven experience as a Warehouse Manager, ideally within a freight, logistics, distribution, or e-commerce environment., • Strong knowledge and practical experience of ETSF operations and compliance requirements., • Experience working within an e-commerce fulfilment environment., • Counterbalance Forklift Licence (B1) essential., • Good understanding of Health & Safety legislation and warehouse best practices., • Experience using Warehouse Management Systems (WMS) and barcode scanning technology., • Strong ICT skills, including Microsoft Office and warehouse operational systems., • Demonstrable experience implementing new processes, systems, and operational improvements., • Excellent organisational, leadership, and communication skills., • Ability to manage multiple priorities within a fast-paced environment., • Strong problem-solving and decision-making abilities. Desirable Skills & Qualifications • Counterbalance Forklift Licence B2., • IOSH, NEBOSH, or equivalent Health & Safety qualification., • Customs, bonded warehouse, or international freight experience., • Experience managing change projects and warehouse system implementations.