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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
I am a professional artist and single mother. My business is growing rapidly and I am now looking for a live-in assistant in my gorgeous London home In Fulham. You would have your own double room and the flat is very close to shops and transport links. I need someone (who can ideally drive and use my car) to help me with day to day tasks such as helping me get my chatty and very affectionate 6 year old autistic son Freddie ready for school, then spend the day helping me manage my social media platforms, organise logistics for art transportation and exhibitions and run errands such as going to the post office, grabbing supplies from the supermarket, cooking the occasional meal and replying on my behalf to customers who want to commisison paintings or order prints. I need someone who is good on social media and able to help grow my brand. I want someone enthusiastic, friendly, warm, punctual, trustworthy and kind who is good with clients, confident and well presented. I often need help on my stand at exhibitions and would need someone to help me do things like catalogue and insure my work, move paintings from one venue to another, help promote my events, reach print sales targets and also be happy to do other tasks like collect my son from school or take him to the playground. No day with me would ever be the same, I have a studio in Earlsfield where I paint my large oil on canvas pantings and also work from home in Fulham when doing smaller ink on paper paintings and admin. I really need help with administration and planning and want someone who would be able to do some market research to help me grow my business. You would come to interesting events with me and be dealing with my clients, shipper, printer and framers. I want someone with a happy positive mindset who enjoys getting out of bed in the morning and facing new challenges! I love my job and my life and I want to share that excitement and passion with somone who has a similar mindset.
Yard Sale Pizza are looking for an ambitious, proactive and driven Partnerships Executive to join their marketing team to manage and grow our pub and venue partnerships across London. Who are we? Yard Sale Pizza was born out of three friends’ shared passion for simple, quality pizza. It all began with a little oven, chugging away in Johnnie’s own backyard. Nine years later and we’re serving love and pizza across North, East and now South London. Who’d have thought? We’re still local at heart though, making orders by hand and delivering them ourselves through our in-house delivery service – never through a third party. Handmade, hand-delivered from dough to door. It makes award-winning neighbourhood pizza that bit better. We hope you agree. We’ve been awarded Best Value Eats in the Observer Food Monthly awards in 2022, after winning their Best Cheap Eats award in 2017, have been voted London’s favourite pizza in Time Out’s inaugural Clash of the Slices in 2022, and were named London’s most-loved restaurant in Time Out’s 2016 Love London Awards. What is my role? As our Partnerships Executive you will work closely with our Head of Marketing & Communications, Marketing Director and the rest of the marketing team at Yard Sale Pizza to account manage our pub partnerships and build our pub partner network to drive innovation & growth across new and existing partners for Yard Sale. You will also support the team on broader marketing initiatives and local marketing campaigns, assist with key marketing events and oversee some administrative tasks relating to our pub partners. The perfect candidate would be a motivated, creative people-person who knows our brand, would be motivated by a target-driven role and loves getting out and about across London. This role comes at a very exciting time for Yard Sale and would be a great opportunity for the right person to grow with the business. Deadline: 3rd April 2024 To apply: Apply via Harri with a CV and short 500-word cover letter to tell us why you would be perfect for the job! Salary: Around £28k dependent on experience, with additional bonus scheme to be agreed Schedule: 2-3 days of travel per week to our pub partners across each of our shops’ neighbourhoods (within Zones 1-4). Wednesdays in Hackney with the YSP Head Office Team Roles & responsibilities: - Drive our pub partner network through building relationships, identifying new pub partner opportunities and bringing creative ideas to help grow this side of the business - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Managing administrative and reporting requirements for our pub partnerships including pub reports, menu management, research, and notes/next steps from meetings - Becoming the point of contact for our new and existing pub partner network and representing Yard Sale to the pub and venue community in London - Management of external digital and print collateral (menus/website/marketing copy etc) - Managing and building our collateral and marketing presence in our pubs to help grow additional marketing and sales opportunities - Basic InDesign/creative responsibilities in managing menu/pub assets and creating new ones where possible - Assisting on broader marketing initiatives such as local marketing campaigns and key marketing events Skills/requirements - Minimum one year experience in a relationship management role - Knowledge and understanding of hospitality in a relevant environment - Proactive, self-starting and enthusiastic approach - Great with people and able to build relationships with pub partners, shop teams and our friends in the community across London - Travel across London to visit existing and new pub partners - Organised and reliable with a good attention to detail - A team player with a can-do attitude - Awareness and understanding of the Yard Sale brand and how we communicate - Passionate about food & drink, London hospitality and keen to grow in the industry - Some design ability (InDesign/Photoshop) a plus but not essential What’s on offer: - Hybrid working role - Cycle to work scheme - Tech scheme - Working from home allowance - 28 days annual leave - Christmas hols - Pizza for days! - YSP merchandise and discounts across all sites for family and friends - Staff parties If this sounds good, then we can’t wait to hear from you! Pizza & Love, YSP
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