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Customer Service Coordinator - North Midlands The role - To be responsible for the daily management and administration relating to all customer issues including remedial issues with our customers and their new homes. Also be the point of escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Key duties / Responsibilities - • Monitor own email inbox and the customer service departments email inbox., • Record the outcome of all telephone calls, and emails from customers and contractors., • Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports., • To coordinate the scheduling of the Customer Service Operatives diaries., • To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes., • Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required., • Process PO’s, invoices and undertake any contra- charging process., • Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager., • Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home., • Address unsuccessful or inadequate remediation of customer issues., • To ensure the out of hours services, and reporting work effectively., • Maintain complaint spreadsheets and provide weekly updates to the management team., • Acknowledge and correspond with complainants within agreed timeframes., • To ensure surveys and reports from external bodies, including contractors are maintained., • Be professional with internal, external staff and customers. About you - Experience of working in a similar role in a house building company (essential) Experience working on COINS or similar internal CRM (essential) Key knowledge and skills - Ability to; work independently and within a team, prioritise work and take initiative Ability to work well under pressure in a fast-moving environment Excellent verbal and written communication skills Excellent organisational skills Personal attributes - Excellent communicator and highly motivated We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion.

Commercial Property Paralegal (Hybrid) About the Role An excellent opportunity has arisen for a Commercial Property Paralegal to join a growing, boutique, legal practice during an exciting period of expansion. This role sits within a developing property team and offers strong exposure to a broad range of high-quality work. The role is primarily office-based, with hybrid working available (typically one day from home) following a successful probation period, alongside flexible working arrangements. Key Responsibilities You will support fee earners and assist in managing a varied commercial property caseload, including: Sales and purchases of commercial property and development land Lease transactions (drafting, renewals, variations, and surrenders) Licences (alterations, assignment, and occupation) Supporting with option agreements and conditional contracts Assisting on agricultural and rural land matters Conducting title checks and property searches Preparing and drafting legal documentation Managing file administration and maintaining case management systems What You'll Be Doing Assisting fee earners with transactional property work from instruction to completion Drafting standard legal documents and correspondence Liaising with clients, agents, lenders, and third parties Reviewing titles, searches, and raising enquiries Ensuring files are maintained in line with compliance and regulatory standards Supporting the wider team to meet deadlines and deliver excellent client service About You We are looking for a motivated and detail-oriented individual who can demonstrate: A minimum of 1 year's experience in a commercial property paralegal role Strong organisational skills and attention to detail A proactive and positive approach to workload management Excellent written and verbal communication skills Ability to work both independently and as part of a team A client-focused mindset with a professional approach Familiarity with legal systems, processes, and case management tools Qualifications Law degree, LPC, or equivalent legal qualification preferred Relevant commercial property experience is essential What's on Offer Competitive salary (dependent on experience) Hybrid working (post-probation) Flexible working arrangements Opportunity to develop within a growing property team Ongoing training and career progression opportunities Supportive and collaborative working environment How to Apply To express your interest, please submit your CV to Steph at Simpson Judge

Employers Agent £56,650 + Car Allowance Hybrid - Milton Keynes,Rushdenor Peterborough Permanent, Full Time Looking for your next challenge in construction management? As an Employers Agent atAmplius,youlllead projects from start to finish, manage commercial and programme risks, and represent our organisation with professionalism and impact. If you have strong contract management experience, commercial awareness, and a passion for delivering projects on time and on budget, this could be the perfect role for you. Salary: £56,650 per year (plus car allowance) Contract: Permanent, full time Your week: 36.25 hours Monday Friday 9am 5.15pm Location: Hybrid with a weekly presence in our Milton Keynes,Rushdenor Peterborough office Snapshot of your role Lead on all commercial aspects of new build projects, managing risk, valuations, and ensuring value for money. Review project briefs, drawings, reports, and specifications, advising on amendments to meetAmplius requirements and expectations. Providetechnical advice and support to clients, preparing regular contractmonitoringreports and highlighting commercial, quality, programme and health and safety risks. RepresentAmpliusfairly in all project dealings,maintainingstrong relationships with contractors and developers. Conduct and report on-site inspections, chairing meetings and ensuring compliance with statutory and contractual requirements. Support continuous improvement by capturing lessons learned and feeding back to the Senior Technical Manager for updates to Employers Requirements. Whatwerelooking for Experience in contract production, administration, and commercial negotiation. Strong understanding of CDM (Construction, Design, and Management) and BSA (Building Safety Act) regulations, with the ability to assess value for money andidentifyabnormal costs. Excellent written, oral, and digital communication skills, including ICTproficiencyacross devices and software. Ability to read build programmes,monitorprogress, and detect or evaluate building defects. Highly organised, flexible, resilient, and able to prioritise work, make decisions, and adapt in challenging situations. Strong interpersonal skills with leadership qualities, analytical thinking, strong attention to detail, and the ability to work effectively in project teams. Working towards a relevant degree or equivalent through training and experience. A full UKdriverslicence is essential for this role. Please read the attached Job Description before applying so you get the full scope of the role. You can read all about our colleague benefits here - Ampliuscolleague benefits Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence. Closing: 16thApril We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou. The Company Ampliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference. TPBN1_UKTJ

To be responsible for the daily management and administration relating to all customer issues including remedial issues with our customers and their new homes. Also be the point of escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Key duties / Responsibilities - • Monitor own email inbox and the customer service departments email inbox., • Record the outcome of all telephone calls, and emails from customers and contractors., • Monitor customer and issue handling through reporting, ensuring all records are updated to provide accurate information on reports., • To coordinate the scheduling of the Customer Service Operatives diaries., • To ensure the correct allocation of works; to the Customer Service Operative team, the existing site teams and / or contractors to resolve issues that have arisen in new customer homes., • Organise resources and materials for works to be carried out, prior to attendance, and ensure materials are available in store and on site as required., • Process PO’s, invoices and undertake any contra- charging process., • Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager., • Maintain reasonable timescales for customers for any remediation works and ensure that customers are kept informed throughout any process taking place in their home., • Address unsuccessful or inadequate remediation of customer issues., • To ensure the out of hours services, and reporting work effectively., • Maintain complaint spreadsheets and provide weekly updates to the management team., • Acknowledge and correspond with complainants within agreed timeframes., • To ensure surveys and reports from external bodies, including contractors are maintained., • Be professional with internal, external staff and customers. Experience - Experience of working in a similar role in a house building company (desirable). Key knowledge and skills - Ability to; work independently and within a team, prioritise work and take initiative. Ability to work well under pressure in a fast-moving environment. Excellent verbal and written communication skills. Excellent organisational skills. Personal attributes - Excellent communicator and highly motivated. We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify. Please note due to the volume of applicants, if you have not heard from us within 14 days, please accept this as confirmation that we will not be progressing with your application further on this occasion

Holiday entitlement will be 28 days including public and bank holidays Working hours are between 9-5pm Location of the home is DE11 Full location willl be disclosed to the right candidate due to safeguarding reasons KEY TASK AREAS AND RESPONSIBILITIES Children and Young People ● To meet the requirements of the Registered and Placing Authority ● To ensure that the Home always meets the regulations set by the Regulatory Body ● To deliver services in line with the Children's Home Regulations including quality standards and Ofsted Social Care Common Inspection Framework (SCCIF) and company policies ● To safeguard all Children and Young People in the Home and to ensure good safeguarding procedures and principles detailed by your local safeguarding board are always in place and applied consistently ● Work with the team to ensure that referrals and applications are made as and when necessary and within the set time frames e.g. Safeguarding, Deprivation of Liberty ● Contribute to the process of assessment of referrals as and when required ● Work with the care team to coordinate admissions of suitable Children and Young People to the Home ● Ensure that all the relevant personal/pathway/placement plans for Children and Young People are in place, accurate, up to date and are adhered to by staff ● Support Key Worker Responsibilities for Children and Young People ● To ensure eff ective and timely contact and communication with the appropriate external agencies and Children and Young People's relatives, advocates and others ● Within a multidisciplinary team, monitor the progress of all Children and Young People's personal/pathway/placement plans, off ering advice, support and consultation ● Undertake regular reviews of the service provided to Children and Young People, involve relevant external agencies and take steps to represent the Children and Young People's interests ● Act on and/or delegate actions or recommendations from any reviews and ensure that all outcomes are completed ● Provide direct care and supervision, as required, to Children and Young People in the Home, including providing occasional cover for staff absence as necessary Job description ● Oversee and ensure that all staff eff ectively manage challenging behaviour, enabling Children and Young People to develop from a position of needing external control, toward self-control ● Maintain eff ective daily contact with internal and external colleagues ● Work eff ectively and positively with relatives, advocates and others involved with Children and Young People ● Direct and coordinate the care and support of each Child and Young Person to ensure that their targets are met ● Take responsibility for coordinating risk assessments and ensuring they are reviewed and updated ● Monitor and ensure that all Children and Young People's fi nancial transactions are recorded and administered following individual placement agreements, and Company and Regulatory Body policies and procedures ● Ensure awareness and implementation of appropriate practical application of the Mental Capacity Act including the Deprivation of Liberty ● Work as a key member of the multidisciplinary team which encompasses education, residential and clinical services relevant to the Home ● Liaise with staff from other departments to provide a consistent approach to all aspects of Children and Young People's care Staff ● Work with the Operations to ensure that appropriately qualifi ed and experienced staff are recruited per Company policy and standards set by the Regulatory Body ● Work with the Operations to ensure that staffi ng meets the standards and levels as set out in the Home's Statement of Purpose ● Ensure that employment checks under Schedule 2 are undertaken with regard to the recruitment of staff following the standards set by the Regulatory Body, for example, references and DBS checks ● Take the lead on recruitment decisions with assistance from the Administration Department ● Ensure that all staff complete a full induction following Company policy and standards set by the Regulatory Body ● Support Operations eff ectively apply the probation process and contribute to decisions regarding the ongoing employment of staff ● Assist in planning and updating of qualifi cations and contribute to personal development of self and others in line with personal and organisational objectives ● Provide regular supervision and annual appraisals following company policies and standards set by the Regulatory Body ● Conduct Return to Work meetings for direct reports and manage sickness and absenteeism following Company policy ● Involvement in disciplinary, capability, grievance and other people management procedures following Company policy as appropriate ● Ensure that Operations carry out supervisions, probation reviews, annual appraisals, return to work meetings and manage their staff in line with Company policy and standards set by the Regulatory Body ● Ensure regular team meetings in line with Company policy and standards set by the Regulatory Body ● Delegate responsibilities based on the competence of staff and the needs of the Company and review to promote teamwork and communication Job description ● Ensure and undertake verbal debriefs with staff as required and necessary and ensure relevant paperwork is completed ● Take the lead on the suspension of staff involved in Safeguarding issues in conjunction with the Operations ● Identify training needs of staff and contribute to the training and development of staff ● Ensure that staff exhibit the values set out by the Company and uphold standards of behaviour following Company policies Quality ● To ensure that appropriate standards are maintained, especially about care, educational and clinical programmes (service dependent) for the Children and Young People in their care, following company policies. Specifi c areas include: o The Homes Statement of Purpose o Safeguarding Individuals o Health & Safety - environmental health, food, fi re, risk assessments o Complaints and representation o General Social Care Council Codes of Practice o Care Quality Commission (registration) regulations/ Care Standards o Equality General ● Ensure awareness that the service operates to agreed budgets and contribute to keeping within these budgets as instructed ● Exercise vigilance regarding Health and Safety and promptly report all hazards and/or remedy them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others ● Reports issues and/or incidents relating to staff Children and Young People that have arisen promptly to the relevant Line Manager or appropriate person ● To carry out on-call duties as required ● Operate at all times following Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies ● Participate in training and take responsibility for personal development ● Participate in team meetings, supervisions and annual reviews following Company policy and the standards set by the Regulatory Body ● Work to promote the Home as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image ● Ensure that all actions are in the interests of the Children and Young People and the Company ● To work to and exhibit the values of the Company and maintain standards of behaviour following Company policies, procedures and practices ● To carry out any other reasonable and relevant duties as required Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

An opportunity has arisen for an experienced Housing Officer to join the housing management team on a temporary basis (3–6 months, with strong likelihood of extension). This is a primarily field-based, customer-facing role, supporting multiple housing patches across Amber Valley. You will play a key role in helping to reduce pressure on permanent team members by taking on a range of day-to-day housing management responsibilities. Most of your time will be spent out in the community conducting visits, inspections and resident appointments, with the flexibility to complete administration from home using provided equipment. The organisation operates from local base locations, with mileage paid from the nearest base. Key Responsibilities of a Housing Officer: Provide practical, day-to-day support to an established team of Housing Officers across Amber Valley Carry out estate and patch visits, resident appointments, and community-based housing management work Manage casework and maintain accurate records using housing management systems and CRM tools Complete administrative tasks efficiently between appointments, including home-based working where appropriate Travel across the Amber Valley area and attend local base locations when requiredIdeal Candidate: An experienced Housing Officer with strong knowledge of frontline housing management Able to hit the ground running and support an existing team with minimal supervision Comfortable working primarily in the community and engaging with residents face-to-face Experience using housing management systems or CRMs (experience with Orchard or Microsoft Dynamics is beneficial but transferable systems experience is welcomed) Well-organised, with the ability to balance resident visits, casework, and administrative tasks Full driving licence and willingness to travel across the Amber Valley areaPay & Benefits for this Housing Officer role: £28 - £30 per hour Mileage reimbursement at approximately £0.45 per mile from the nearest base location Home-working equipment provided Flexible working structure, allowing administration to be scheduled around community visits and appointmentsIf this Housing Officer role is for you please apply or contact (url removed)

Package Description: Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change? You may be looking for a new challenge within a different setting. Come and join the Agincare family as a Care Team Leader ! Where you'll be working Click here to view the care home -Care Home in Buckinghamshire| Care Home Buckinghamshire The Chestnuts| Agincare Care Quality Commission ratingThe Chestnuts - Care Quality Commission As an Agincare employee you'll enjoy £15.25 per hour Refer a friend scheme earn up to £1000 Outstanding career development Fully funded training up to QCF level 5 Blue Light care discount package Company pension scheme On demand pay What is required from you? A minimum of 12 months on your right to work in the UK At least two years' experience working in a social care environment Qualified to at least QCF level 2 This is a day shift position, working 42 hours per week, to include alternate weekends A day in the life of a Care Team Leader Companionship - Provide support , communication and engagement with our residents. Personal care - Support with a wash, bath or shower, dressing and oral care. Mobility - Ensure that the residents can live as independently as possible. Social Activities - In collaboration with the Activities Coordinator and care home management you will plan and participate in trips out, social engagements and activities within the home . Medication - You will support and oversee medication administration, including the upkeep of appropriate documentation . Document management- You will ensure all documentation relevant to those who use our service is accurate and up-to-date at all times . Collaboration • You will offer support and access to, as well as working collaboratively with other health & social care professionals . Management- You will hold line manager responsibilities to care and senior care assistants, and in the absence of the Deputy and Registered Manager will hold responsibility for the home . About Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members , and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services . Today, Agincare is one of the UKs largest care providers , delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant , we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, TPBN1_UKTJ

Customer Services Coordinator A regional house builder who deliver bespoke new homes have a requirement for an experienced Customer Services Coordinator to join their Customer Care team delivering customer excellence to new build home owners managing their defect period. Working closely with the Customer Services Manager you will be responsible for delivering a professional service to our customers throughout their two year warranty period dealing with customer concerns received by telephone or written communication, coordinating remedial works and appointing contractors to deal with any snagging or defects that arise in their homes, in a timely and professional manner. You'll be working out of their head office based in the East Midlands. Customer Services Coordinator duties and responsibilities: To be responsible for the daily management and administration relating to all customer issues and escalation of customer complaints, taking ownership until satisfactory resolutions are attained. Working closely with the Customer Service Manager to collate management information and data for analysis. Monitor own email inbox and the customer service departments email inbox Record the outcome all telephone calls, and emails from customers and contractors Monitor customer and issue handling through reporting and ensuring all records are updated to provide accurate information on reports To coordinate the scheduling of the Customer Service operations diaries To ensure the correct allocation of works; to the carried out, prior to attendance, and ensure materials are available in store and on site as required Process PO's invoices and undertake any contra-charging process Manage the work of contractors and report inadequate contractor outcomes to the Customer Service Manager Maintain reasonable timescales for customers for any remediation works and ensure that customer is kept informed throughout any process taking place in their home Address unsuccessful or inadequate remediation of customer issues To ensure out of hours services, and reporting work effectively Maintain complaint spreadsheets and provide weekly updates to the management team Acknowledge and correspond with complaints within agreed timeframes To ensure surveys and reports from external bodies, including contractors are maintained Be professional with internal, external staff and customers Key experience required: Experience within a Customer Services role with a house building or property company. Track record of achieving & sustaining high customer satisfaction results. Good time management, ability to multitask, organise workload and work within a pressurised environment. Knowledge of warranty provider requirements. Pro-active approach with the ability to work independently and as part of a team. Excellent written and verbal communication skills - engaging with customers, subcontractors and third parties IT literate and comfortable working within bespoke IT systems What's on offer? £29k + 5% bonus 25 days holiday + bank holidays 4% pension contribution + salary sacrifice scheme Flexible working pattern x2 Life assurance Access to EAP line If you are interested in the Customer Services Coordinator role and would like to apply, please contact Maisie Wane at Fawkes & Reece, or apply via the link below

Package Description: Are you looking for a rewarding career where you can really make a difference? Are you an experienced care professional looking for a change? You may be looking for a new challenge within a different setting. Come and join the Agincare family as a Care Team Leader! Where you'll be working Click here to view the care home - Care Home in Buckinghamshire| Care Home Buckinghamshire The Chestnuts| Agincare Care Quality Commission rating - The Chestnuts - Care Quality Commission As an Agincare employee you'll enjoy £15.25 per hour Refer a friend scheme earn up to £1000 Outstanding career development Fully funded training up to QCF level 5 Blue Light care discount package Company pension scheme On demand pay What is required from you? A minimum of 12 months on your right to work in the UK At least two years' experience working in a social care environment Qualified to at least QCF level 2 This is a full time role working 42 hours per week, including alternate weekends Please note this is a position working night shifts A day in the life of a Care Team Leader Companionship - Provide support, communication and engagement with our residents. Personal care - Support with a wash, bath or shower, dressing and oral care. Mobility - Ensure that the residents can live as independently as possible. Social Activities - In collaboration with the Activities Coordinator and care home management you will plan and participate in trips out, social engagements and activities within the home. Medication - You will support and oversee medication administration, including the upkeep of appropriate documentation. Document management- You will ensure all documentation relevant to those who use our service is accurate and up-to-date at all times. Collaboration - You will offer support and access to, as well as working collaboratively with other health & social care professionals. Management- You will hold line manager responsibilities to care and senior care assistants, and in the absence of the Deputy and Registered Manager will hold responsibility for the home. About Agincare Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with more than 5,500 team members , and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Childrens Services . Today, Agincare is one of the UKs largest care providers , delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations nationwide. As a signatory of the Care Leaver Covenant , we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation.We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship. As care is always in high demand, we have a wide range of exciting opportunities available. If this particular role isnt the right fit for you, we encourage you to explore our other vacancies, *Refer a friend bonuses are subject to terms and conditions TPBN1_UKTJ