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To provide strong, visible leadership and strategic oversight of a 40-bed nursing and residential care home specialising in dementia care. The Operations Manager will ensure the delivery of high-quality regulatory compliance, financial sustainability, and continuous service improvement. Key Responsibilities 1. Leadership & Management • Provide clear leadership to the administrative and domestic team, • Foster a positive, inclusive, and accountable workplace culture, • Oversee recruitment, retention, and development of staff, • Implement systems and processes to support high quality care and improve operational efficiency, • Ensure effective use of clinical systems and digital services, • Lead on policies and HR processes 2. Strategic Oversight • Contribute to and implement the organisation’s strategic plan, • Identify growth opportunities and service improvements, • Monitor performance against KPIs and drive continuous improvement, • Lead change management initiatives 3. Quality & Compliance • Ensure compliance with regulatory standards (e.g. Care Quality Commission requirements), • Oversee audits, inspections, and action plans, • Maintain high standards of clinical governance and safeguarding, • Ensure robust policies and procedures are in place and followed 4. Operational Management • Ensure safe staffing levels and effective rota management for the administration and domestic team, • Monitor occupancy levels and admissions processes, • Manage incidents, complaints, and risk effectively 5. Financial Management • Manage budgets, financial planning and reporting, • Monitor income streams including OCC contracts and self-funding residents., • Work with accountants and the finance officer to ensure financial stability, • Ensure efficient use of resources without compromising care quality, • Identify opportunities to improve income generation and operational efficiency. 6. Procurement & Resource Management • Lead procurement strategy for equipment, supplies, and services, • Negotiate contracts and maintain supplier performance, • Ensure value for money and compliance with procurement policies 7. Stakeholder Engagement • Build strong relationships with families, and external partners, • Liaise with local authorities, • Represent the organisation professionally in all interactions 8. Safeguarding & Risk Management • Ensure robust safeguarding practices are embedded, • Lead on risk assessments and mitigation strategies Essential Qualifications & Experience • Proven experience in a senior management role within health or social care, • Strong knowledge of regulatory frameworks (e.g. Care Quality Commission standards), • Demonstrable experience in staff leadership and team development, • Experience in financial management and budget control, • Management qualification (e.g. Level 5 Diploma in Leadership for Health & Social Care) Leadership • Strong, confident, and empathetic leadership style, • Ability to think long-term and align operations with organisational goals, • Excellent verbal and written communication skills, • Strong organisational and problem-solving skills, • Understanding of budgets, cost control, and financial reporting, • Compassionate and values-driven, • Resilient and adaptable, • Regulatory inspection ratings (e.g. Care Quality Commission), • Occupancy rates, • Staff turnover and retention, • Budget adherence, • Enhanced DBS check Support for families is a defining characteristic of Vale House, and unusually Vale House has dedicated family support workers, committed to supporting the family and friends of each resident. This commitment contributes greatly to the inclusive friendly environment which so many family and visitors comment on. Vale House is registered as an independent charity with the Charity Commission and with Companies House and conforms to the standards and procedures required by those two bodies. It is governed by a committed Board of Directors (unpaid) who are also the Trustees of the charity.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you! We are looking for a Community Keyworker for a part time role (28 hours per week) Salary: £23,000 - £27,000 Location: This role will be based in our Reading and Oxford offices and will need to travel across the entire Thames Valley region (Oxfordshire, Berkshire & Buckinghamshire) Contract: Fixed Term until March 2027 Hours p/w 28 hours (part-time) This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Enhanced Level One Vetting (this can take up to 12+ weeks). About us Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies. Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. About the role: Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending? Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? In your role as a Community Keyworker, you will be working with women involved in the Criminal Justice System; those on Probation in the Community and those women being released from Prison as part of their Post Sentence Supervision; providing some in-reach and ‘Through the Gate’ support. You will be working in a team of Community Keyworkers in your region. Each Keyworker will provide holistic one to one community support to women with a variety of needs. About You: To be successful as the Community Keyworker you will need the below experience and skills. You will need to hold a UK driving licence with access to car that can be used for work purposes. A creative self-starter who will support the service and look for innovative solutions to support clients with complex needs. You are confident professional relationship builder with have good awareness of Safeguarding procedures. Strong Administration skills and understanding of compliant behaviours also, experience of supporting. With good knowledge of the criminal justice system and awareness of other support provisions within the region. How to apply: Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered. Closing Date for Applications: Monday the 25th of May 2026 Interviews are taking place on a rolling basis *Advance reserves the right to close the advert early, or on the appointment of a candidate What we can offer you - Employee Benefits: * A 35-hour working week * An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) * Additional days off to celebrate International Women’s Day, and for religious observance and moving home * Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more * Pension scheme * Enhanced maternity/adoption provision * Access to our Employee Assistance Programme * Employee eye-care scheme * Clinical supervision for front line staff and first line management roles * Refer a Friend Scheme - £250 for each referral who passes probation * Organisation wide away days * Thorough induction and training * Career development pathways Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs, please email the Talent Team and we will aim to make the necessary arrangements to accommodate your needs. Diversity, Inclusion and Equal Opportunities We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits. Safeguarding Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

GLL is currently looking for Swimming Teachers based at The White Horse Leisure & Tennis Centre, Abingdon. If you have the skills and ambition to join us as a Swimming Teacher, there's never been a more exciting time to join us. This is more than just a Swimming Teacher job, it's a career. As a Swimming Teacher, you will play a key role in developing our customers' swimming skills. This is your chance to deliver safe, consistent swimming lessons that give people real confidence in the water – and an invaluable life skill. As an experienced Swimming Teacher, you’ll thrive on supporting people to achieve their potential, taking a pupil’s nature and needs into account. Swimming Teachers draw on their knowledge of practices, progression, and teaching points and apply it in the most effective way. Naturally, there’ll be some administration involved, but rest assured that almost all of your time will be spent doing what you do best, teaching people to become stronger swimmers, whether in a group or one-to-one, and from children to adults. We’re looking for Swimming Teachers who are approachable, with the friendly, patient nature needed to build people’s trust, motivate pupils, and encourage with praise. You’ll need to be STA Award or Certificate level or Swim England Level 2 qualified and ideally have the National Rescue Award for Swimming Teachers & Coaches. Knowledge of health, safety, and other relevant legislation will be vital too, as will an understanding of Child Protection Policy. What you’ll do: * Maintain a good and positive image of the Centre to customers and the public generally by providing a welcoming, helpful, and professional poolside service. * Comply with the commitments outlined in the ‘Customer Charter’, ensuring that standards are maintained as stipulated. * Ensure the safety and control of the pupils within the swimming lesson and to ensure that all relevant regulations applicable to the centres operation are enforced and complied with. * Actively encourage pupils to enrol on further courses and short courses. * Assist with new-enrolments and re-enrolments as required by the General Manager. * Understand and follow the Safeguarding Policy and Procedure & Behaviour policy contained within the Swim School product. * Record and complete relevant awards in line with expected standards, ensuring that the levels are obtained. * Teach to the standard set within the product manual to ensure a consistent approach throughout all the centres. As a leader within the leisure industry we can also offer scope to progress your career, and job variety like nowhere else. What you need: * STA Award or Certificate level or Swim England Level 2 qualified. * Ideally have the National Rescue Award for Swimming Teachers & Coaches. * Knowledge of health, safety, and other relevant legislation. * Understanding of Child Protection Policy. As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with! The basics: Pay from £15.61 per hour, dependent on qualification. This is a flexible position. Hours of work will be negotiated with you in line with the needs of the service, flexible working may be possible, working from home is not possible in this role. We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business Additionally GLL offers employees a range of employment benefits: * Access to a pension scheme. * Health Assurance and access to Counselling services * Access to the tax efficient Ride to Work bicycle purchase scheme. * Free annual eye tests * Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras! GLL Society benefits (if you choose to join the Society after your probation period) include: * The right to stand for the Society board and to vote for board members to represent you * Access to team building and fun events such as Treks, Concerts outings etc * Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet About GLL: As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres. Our people are from the communities we serve and help us make real changes in their local area. One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us. To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community. We offer two different types of work arrangements: * A permanent employment contract - part time and full time * A flexible worker engagement by joining our flexible worker pool If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you. So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL. Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer. However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference

Job Title: Security Consultant/Architect Location: London (hybrid) Length: 6 months PAYE only Overall purpose of the role Are you a security professional with a "shift-left" mindset and a passion for building secure-by-design platforms? Join Barclaycard Payments as we build a brand-new, cloud-native, and fully independent fintech-style merchant acquiring platform. This isn't about maintaining legacy systems; it’s about building a target-state platform from the ground up. As a Security Consultant / Analyst, you will be embedded within the CISO function, working directly with engineering and product teams to ensure security is woven into the fabric of the GAIA roadmap. You will act as a bridge between high-level security standards and technical execution. This role is a blend of Cyber Business Analysis, GRC (Governance, Risk, and Compliance), and Technical Consultancy. Key Accountabilities: * Secure-by-Design: Provide pragmatic security guidance to engineering workstreams, reviewing designs and technical specifications to identify risks early in the SDLC. * Control Mapping & BA: Perform deep-dive business analysis to map cyber controls against the GAIA roadmap, ensuring alignment with the Barclays Cyber Control Library and refreshed Cyber Standards. * Cloud & DevOps Security: Support the secure configuration of AWS workloads, CI/CD pipelines (GitHub), and containerised environments (Docker/Kubernetes). * Compliance & Frameworks: Ensure the platform is built to be PCI DSS compliant, utilizing frameworks such as ISO 27001/2 and NIST CSF. * Risk Orchestration: Help translate complex technical risks into business-relevant terms for stakeholders, ensuring all risks are logged, understood, and mitigated. * Assurance: Assist in preparing for penetration testing, remediating findings, and validating control improvements. Key Skills: We are looking for a high-energy consultant who has spent the last 5+ years in Cyber Security, ideally within Fintech or Financial Services. You should be comfortable "spinning plates" in a greenfield environment and have a strong background in reporting to CISO leadership. Essential Experience: * Cyber experience within Fintech/Financial Services: Proven experience in security consultancy, advisory, or GRC roles. * Cyber Business Analysis: At least 2 years of recent experience in mapping cyber controls and navigating complex project roadmaps. * Framework Fluency: Deep understanding of ISO 27001/2, NIST CSF, and PCI DSS. * Cloud & Modern Engineering: A solid grasp of cloud implementations (AWS preferred) and secure development lifecycle principles. * Stakeholder Mastery: The ability to challenge and influence developers, architects, and risk officers effectively. Desirable Skills: * Experience securing End User Compute (EUC), specifically MacBooks managed via JAMF. * Administration and securing of Google Workspace environments. * Knowledge of merchant acquiring, payment flows, and fintech ecosystems. * Security certifications (CISM, CISSP, or equivalent) are a plus. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid Working Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We’re looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you’ll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you’ll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You’ll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities * Manage and progress a portfolio of around 50–60 live cases, ensuring transactions are completed within required timescales * Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance * Provide specialist advice on leases, service charges and home ownership obligations * Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently * Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer * Carry out affordability and income/expenditure assessments for potential purchasers * Coordinate valuations, EPCs and other external reports to support sales activity * Maintain accurate records on customer management systems and track income and expenditure from transactions * Deliver excellent customer service via phone, email and written correspondence What we’re looking for * A strong commitment to delivering excellent customer service * Experience or knowledge of property sales, leasehold or conveyancing processes * Ability to manage a high-volume caseload while maintaining attention to detail * Confident in reading, interpreting and explaining legal and lease documentation * Strong organisational, numeracy and literacy skills * Comfortable working with Microsoft Outlook, Word and Excel * Proactive, flexible and able to work independently as well as part of a team Why join us? You’ll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application

Community Care Worker Join Nurseplus as a Homecare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable people in your community? As a Community Care Worker with Nurseplus Care at home, you'll have the unique opportunity to provide outstanding, compassionate care directly in the comfort of clients' homes. Whether you're supporting individuals with learning disabilities, complex care needs, mental health conditions, dementia, or assisting elderly clients, you'll be making a meaningful difference with every shift. Why Join Nurseplus Care at home? Continuity of Care : We strive to provide continuity with the same clients and consistent hours each week. Whether you prefer short visits traveling from home to home or longer 12-hour shifts in one location, we have a variety of options to suit your lifestyle. Weekly Pay & Competitive Rates : Earn between £13.50 and £30.26 per hour, with weekly pay and an annual pay increase to reward your hard work. Deliver Compassionate Care : Make a lasting impact by helping clients live independently and with dignity, through companionship, personal care, medication administration, and more, all guided by personalised care plans. Tailored Client Matching : We believe in matching you with clients that align with your skills and passions. Whether you're looking to support individuals with mental health needs, learning disabilities, children, or older adults, we work to pair you with the clients you feel most comfortable and confident working with. Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills. Ongoing Development : Benefit from continuous support and development opportunities, including in-house courses and funded qualifications like NVQ Levels 2 and 3. Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card. What You'll Be Doing As a Homecare Assistant, your role is vital to improving the quality of life of those you support. You'll provide personal care, assist with nutritional needs, administer medication, and offer companionship – ensuring clients feel valued and cared for in their own homes. All care is delivered in accordance with each client's individual care plan, tailored to their needs. What We're Looking For You must be over 18 years old and have the right to work in the UK. A full UK driving licence is essential, and we cover full travel expenses up to 45p per mile. Strong communication skills and a good standard of English are required. You'll need an enhanced DBS, which you can apply for upon registration. If you're ready to deliver outstanding care in the community and make a real difference, we'd love to welcome you to our dedicated Nurseplus Care at home team! About Nurseplus At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn't stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve. INDCAH TPBN1_UKTJ

Do you have excellent administrative and organisational skills? Are you looking to develop a career in mental health? We are looking for a proactive part-time Administrator to join the Oxfordshire Adult ADHD Service serve its patients to the best of its ability. We are a small yet dedicated team in search of a new part-time Administrator. You will need: • Robust organisational skills., • A flexible "can-do" attitude., • The ability to be self-motivated., • Excellent interpersonal skills., • Strong written and verbal communication., • A big heart to keep you going on the more challenging days. This is an opportunity for an experienced administrator to support a young service (established 2021) as it continues to develop and expand. The service's operational hours are Monday to Friday 9am-5pm. Precise working hours are flexible and can be negotiated, although the ability to work at least part of the day on a Monday and a Friday is an essential requirement. Main administrator duties: This role will involve: • General administrative duties including typing letters, report writing, minute taking, and data recording/collection., • Taking phone calls from patients and professionals within and outside of the Trust., • Handling and processing general enquiries into the service., • Entering and processing clinical information using a variety of software programs and electronic health record systems., • Liaising with patients to book clinic appointments., • Providing a reception services to visitors when needed. Working for our organisation Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression, • Access to tailored individual and Trust wide learning and development, • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service, • NHS Discount across a wide range of shops, restaurants and retailers, • Competitive pension scheme, • Lease car scheme, • Cycle to work scheme, • Employee Assistance Programme, • Mental Health First Aiders, • Staff accommodation (please note waiting lists may apply), • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. Essential criteria • Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role., • Experience of using Office computer programs including MS Teams, Excel, Word and Outlook, • Ability to manage and prioritise own workload, • Able to communicate with staff across all levels of the organisation, • Able to work as a team player Desirable criteria • Experience of working in a healthcare environment, • Working knowledge of email systems, RiO and CareNotes programmes

Complaints & PALS Officer Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate full-time PALS Support Officer to join our dedicated team. In this rewarding role, you’ll help service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, deliver PALS surgeries across community hospitals and wards, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends., • Provide regular PALS surgeries in person to Trust wards, this includes noting feedback and circulating to senior managers as required. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Requirement Essential criteria • Full driving license - ability to travel independently between sites within the Trust. Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills and presentation skills. Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

Home Ownership Customer Coordinator Location: Remote Salary: £26,227.50 per annum Are you highly organised, customer-focused and experienced in property or conveyancing administration? We're looking for a Home Ownership Customer Coordinator (known internally as Commercial Services Coordinator) to join our Commercial & Revenue team, where you'll play a key role in delivering high-quality home ownership and commercial transactions that help us reinvest in new homes for those who need them most. About the role Working closely with customers, solicitors and internal stakeholders, you'll manage a varied caseload of home ownership transactions, including shared ownership resales, lease extensions, retirement properties, garages, and Right to Buy/Right to Acquire applications. You'll provide clear, specialist advice, ensure legal and policy compliance, and deliver an efficient, professional service from enquiry through to completion. This is a busy and rewarding role that suits someone who thrives on juggling multiple cases, enjoys working with detail, and is confident explaining complex information in a clear and customer-friendly way. Key responsibilities • Manage and progress a portfolio of around 50-60 live cases, ensuring transactions are completed within required timescales * Process Voluntary Right to Buy, Right to Buy and Right to Acquire applications in line with legislation and Homes England guidance * Provide specialist advice on leases, service charges and home ownership obligations * Liaise with solicitors, surveyors, valuers, financial advisors and local authorities to progress sales and resales efficiently * Review and approve legal documents such as mortgage offers, leases, completion statements and notices of transfer * Carry out affordability and income/expenditure assessments for potential purchasers * Coordinate valuations, EPCs and other external reports to support sales activity * Maintain accurate records on customer management systems and track income and expenditure from transactions * Deliver excellent customer service via phone, email and written correspondence What we're looking for • A strong commitment to delivering excellent customer service * Experience or knowledge of property sales, leasehold or conveyancing processes * Ability to manage a high-volume caseload while maintaining attention to detail * Confident in reading, interpreting and explaining legal and lease documentation * Strong organisational, numeracy and literacy skills * Comfortable working with Microsoft Outlook, Word and Excel * Proactive, flexible and able to work independently as well as part of a team Why join us? You'll be part of a supportive and knowledgeable team, making a real impact by helping customers through important home ownership decisions while contributing to income generation that supports future housing development. We offer variety, responsibility and the opportunity to build specialist expertise in a highly respected organisation. Appointment to this role will be subject to a satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please proceed through the following link to be redirected to our website to complete your application.

Community Care Worker Join Nurseplus as a Homecare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable people in your community? As a Community Care Worker with Nurseplus Care at home, you'll have the unique opportunity to provide outstanding, compassionate care directly in the comfort of clients' homes. Whether you're supporting individuals with learning disabilities, complex care needs, mental health conditions, dementia, or assisting elderly clients, you'll be making a meaningful difference with every shift. Why Join Nurseplus Care at home? Continuity of Care : We strive to provide continuity with the same clients and consistent hours each week. Whether you prefer short visits traveling from home to home or longer 12-hour shifts in one location, we have a variety of options to suit your lifestyle. Weekly Pay & Competitive Rates : Earn between £13.50 and £30.26 per hour, with weekly pay and an annual pay increase to reward your hard work. Deliver Compassionate Care : Make a lasting impact by helping clients live independently and with dignity, through companionship, personal care, medication administration, and more, all guided by personalised care plans. Tailored Client Matching : We believe in matching you with clients that align with your skills and passions. Whether you're looking to support individuals with mental health needs, learning disabilities, children, or older adults, we work to pair you with the clients you feel most comfortable and confident working with. Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills. Ongoing Development : Benefit from continuous support and development opportunities, including in-house courses and funded qualifications like NVQ Levels 2 and 3. Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card. What You'll Be Doing As a Homecare Assistant, your role is vital to improving the quality of life of those you support. You'll provide personal care, assist with nutritional needs, administer medication, and offer companionship – ensuring clients feel valued and cared for in their own homes. All care is delivered in accordance with each client's individual care plan, tailored to their needs. What We're Looking For You must be over 18 years old and have the right to work in the UK. A full UK driving licence is essential, and we cover full travel expenses up to 45p per mile. Strong communication skills and a good standard of English are required. You'll need an enhanced DBS, which you can apply for upon registration. If you're ready to deliver outstanding care in the community and make a real difference, we'd love to welcome you to our dedicated Nurseplus Care at home team! About Nurseplus At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn't stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve. INDCNT TPBN1_UKTJ

Community Carer awake nights Join Nurseplus as a Homecare Assistant – Make a Real Difference in Your Community Every Day Are you passionate about making a positive impact in the lives of vulnerable people in your community? As a Homecare Assistant with Nurseplus Care at home, you'll have the unique opportunity to provide outstanding, compassionate care directly in the comfort of clients' homes. Whether you're supporting individuals with learning disabilities, complex care needs, mental health conditions, dementia, or assisting elderly clients, you'll be making a meaningful difference with every shift. Why Join Nurseplus Care at home? Continuity of Care : We strive to provide continuity with the same clients and consistent hours each week. Whether you prefer short visits traveling from home to home or longer 12-hour shifts in one location, we have a variety of options to suit your lifestyle. Weekly Pay & Competitive Rates : Earn between £13.50 and £30.26 per hour, with weekly pay and an annual pay increase to reward your hard work. Deliver Compassionate Care : Make a lasting impact by helping clients live independently and with dignity, through companionship, personal care, medication administration, and more, all guided by personalised care plans. Tailored Client Matching : We believe in matching you with clients that align with your skills and passions. Whether you're looking to support individuals with mental health needs, learning disabilities, children, or older adults, we work to pair you with the clients you feel most comfortable and confident working with. Paid Industry-Leading Training : We pay for you to attend our mandatory, industry-leading training that's in line with the Care Certificate and Core Skills Training Framework, tailored to help you grow your skills. Ongoing Development : Benefit from continuous support and development opportunities, including in-house courses and funded qualifications like NVQ Levels 2 and 3. Blue Light Card : Enjoy thousands of discounts on the high street and online with eligibility for a Blue Light Card. What You'll Be Doing As a Homecare Assistant, your role is vital to improving the quality of life of those you support. You'll provide personal care, assist with nutritional needs, administer medication, and offer companionship – ensuring clients feel valued and cared for in their own homes. All care is delivered in accordance with each client's individual care plan, tailored to their needs. This position is for awake night shifts which could vary in start and finish times depending on the client and thier needs. What We're Looking For You must be over 18 years old and have the right to work in the UK. A full UK driving licence is essential, and we cover full travel expenses up to 45p per mile. Strong communication skills and a good standard of English are required. You'll need an enhanced DBS, which you can apply for upon registration. If you're ready to deliver outstanding care in the community and make a real difference, we'd love to welcome you to our dedicated Nurseplus Care at home team! About Nurseplus At Nurseplus, our mission is to make a positive impact and change lives every day. We are passionate about delivering the highest-quality care that truly makes a difference in the lives of those we support. But our commitment doesn't stop there – we care just as much for our staff as we do for our clients. By fostering a supportive and inclusive environment, we empower our team to grow, thrive, and make a meaningful contribution to the communities they serve. INDCNT TPBN1_UKTJ

Are you an experienced admin individual seeking a new challenge in mental health? Do you have experience managing staff? We are seeking an Office Manager to join the Eating Disorders service on a full time basis. You will be based within the CAMHS Eating Disorders Service at Raglan House in Oxford and will be responsible for the provision of effective and efficient admin support to the clinical teams and admin staff. The role is integral to ensuring the service is well organised, compliant with processes and operationally effective. This is a varied role that offers the opportunity to work within a fast‑paced and dynamic service. It will suit an individual who is adaptable, highly organised and motivated by contributing to service improvement. You will join a professional, supportive and approachable team that values collaboration and recognises the importance of a positive working environment in delivering high‑quality care. The Office Manager will work closely with the Team Manager to support the ongoing development of the service and administrative systems, as well as overseeing the smooth and effective running of the Raglan House reception. The role offers a range of learning and development opportunities, including involvement in service development projects and initiatives. The post holder will also have the opportunity to build professional networks across the Directorate, gaining a broader understanding of how mental health services are delivered across Oxfordshire Main Office Manager duties: • Responsible for the day to day management of the Eating Disorder administration and reception team., • Responsible for supporting the Eating Disorder Team with operational and administrative matters where required., • Maintain an administrative system for referrals/ discharges to and from the service., • Act as a point of contact to queries and calls., • Liaising with patients and families, GPs, other agencies and professionals as appropriate. Development of working relationships with other agencies and referrers to improve the accessibility of the service to patients and families, • producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the “candidate guide to making an application” which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression, • Individual and Trust wide learning and development, • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service, • NHS Discount, • Pension scheme, • Lease car scheme, • Employee Assistance Programme, • Mental Health First Aiders, • Staff accommodation (waiting lists may apply), • Staff networking and support groups Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. Essential criteria • Secretarial /administrative qualifications (eg RSA 2)., • Knowledge of Microsoft Systems, • Computer literate, • Ability to manage and prioritise own workload, • Organisational skills/managing diary systems and tracking information, • Data entry experience, • Experience of creating and managing spreadsheets and large quantities of information and data collection systems, • Able to demonstrate good interpersonal and communication skills, • Experience of dealing with complex and challenging situations, • Understanding of mental health issues, • Experience of managing staff, • Experience of managing finance at a team level Desirable criteria • Degree or equivalent - Understanding of Date Protection Act - Interest in Children's Services

Complaints & PALS Assistant Job overview Are you passionate about helping people feel heard, supported and understood? Our Patient Advice & Liaison Service (PALS) plays a vital role in ensuring that every patient, carer and family member receives the advice and support they need — and we’re looking for an enthusiastic and compassionate part-time Complaints & PALS Support Assistant to join our dedicated team. In this rewarding role, you’ll support the team in helping service users resolve their concerns quickly and effectively, liaising with staff across the Trust to ensure every voice is valued. You’ll provide a warm, empathetic response to enquiries, and help shape the patient experience by identifying themes and sharing learning across our services. You’ll bring excellent communication and organisational skills, a calm and caring approach, and the confidence to manage sensitive situations with discretion and professionalism. With strong attention to detail and a proactive attitude, you’ll thrive in a role that truly makes a difference. If you’re motivated by supporting others and want to play a key part in improving patient care, we’d love to hear from you. Apply today and help us continue to make Oxford Health a place where people feel listened to, respected and supported. Main duties of the job • Offer guidance and support to those accessing the services and signposting enquirers, providing links to internal and external services where appropriate., • Manage general enquires in a polite, sympathetic and empathetic way giving reassurance that all enquiries will be handled in confidence. This will include uploading to Ulysses system and liaising with appropriate staff., • Perform general office duties including monitoring the team email inboxes, responding to enquiries, answering the telephone, taking and recording messages accurately., • Assist the team in all administration duties relating to the day to day running of the service., • Run monthly audits on the Customer Service Ulysses system, ad hoc report requests and identify any themes and trends. Please refer to the job description attached for a comprehensive list of duties. Applicants must have a full valid driving licence and have access to a vehicle for work. Adjustments can be considered in line with the Equality Act 2010 where required. Working for our organisation Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria. As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team” Our values are: “Caring, safe and excellent” We offer a wide range of benefits designed to support your career and wellbeing. These include: • Excellent opportunities for career progression • Access to tailored individual and Trust wide learning and development • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service • NHS Discount across a wide range of shops, restaurants and retailers • Competitive pension scheme • Lease car scheme • Cycle to work scheme • Employee Assistance Programme • Mental Health First Aiders • Staff accommodation (please note waiting lists apply) • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team Detailed job description and main responsibilities We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values. Person specification Knowledge Essential criteria • Able to demonstrate excellent written and verbal communication skills. Desirable criteria • GCSE in English above grade 5 Experience Essential criteria • Experience of working within a Customer Service environment and dealing with a range of customer needs. Desirable criteria • Experience of working within PALS/Complaints Service Skills Essential criteria • ECDL or equivalent experience in a range of IT packages such as word, excel, outlook and PowerPoint., • Ability to deal with conflicting demands ensuring key priorities and deadlines are met through effective time management. Desirable criteria • A level standard, NVQ 3, Diploma or equivalent

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