
Company Overview
We are a commercial property management and retail operations company responsible for managing multiple retail units and developing new business projects. With continued business growth, branch expansion, and the preparation of a new food hall project, we are seeking a Business Support Officer to support operational coordination, project follow-up, and new site development.
Job Title: Business Support Officer
Department: Operations
Salary: £30,000–£33,500
Location: Multi-site
SOC Code: 3549
Key Responsibilities
Support the Director in coordinating day-to-day operations across multiple commercial units.
Monitor branch performance and assist in resolving operational issues.
Liaise with tenants, suppliers, contractors, and property management parties.
Maintain contracts, operational records, and project documentation.
Assist with invoice verification, supplier quotation comparisons, and cost tracking.
Assist in new site identification and preliminary feasibility assessments.
Support lease negotiations and contractual processes.
Develop and track project timelines for new branch setup.
Coordinate with contractors, renovation teams, and suppliers to ensure timely delivery.
Conduct site visits to monitor project progress and report updates to management.
Assist in layout planning and functional area allocation for new projects.
Liaise with designers regarding renovation plans and spatial configuration.
Monitor budget execution, material procurement, and supplier coordination.
Oversee renovation progress to ensure alignment with plans and quality standards.
Support overall preparation and coordination of new food hall projects.
Assist in vendor onboarding and tenancy coordination.
Help establish basic operational procedures and workflow systems.
Ensure readiness prior to official launch and opening.
Prepare project progress reports and operational summaries.
Maintain structured documentation and filing systems.
Assist in improving internal operational processes and coordination systems.
Requirements
Bachelor’s degree or above (Business, Management, Engineering Management, or related fields preferred).
Previous experience in project coordination or multi-site operational support preferred.
Strong organisational and multitasking skills.
Proficiency in Microsoft Excel and standard office software.
Strong communication skills in both English and Mandarin (written and spoken).
Full UK driving licence and willingness to travel between branches and project sites.
Salary & Benefits
Annual salary: £30,000 – £33,500 (depending on experience and capability)
Full-time position
Work location: Based on company project arrangements, with travel between branches and sites required
Silvertown Way, E16 1EA, London

Business Management Company • 1-10 empleados
En JOB TODAY desde octubre, 2025
About L&K L&K Connected Commercial Platform London is a London-based commercial management and operational platform located in Zone 2. We specialise in the structured management of multi-brand light food spaces, providing operational coor
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