Customer service administrator jobs in LondonCreate job alerts

Oita Soho is a vibrant and busy restaurant located in the heart of Chinatown. We pride ourselves on delivering exceptional dining experiences to our customers, and we are looking for a dedicated and skilled Assistant Restaurant Manager to assist the Restaurant Manager in the daily operations of our restaurant. The successful candidate will play a crucial role in ensuring the smooth running of the shop floor, managing administrative tasks, and maintaining high standards of customer service. Key Responsibilities: - Assist the Restaurant Manager in overseeing daily operations and ensuring a seamless customer experience. - Perform administrative tasks including HR duties, bookkeeping, payroll processing, and managing take-away platforms. - Handle hiring processes, including interviewing and onboarding new staff members. - Maintain accurate records and manage restaurant numbers and financial data. - Support in inventory management and ordering supplies. - Ensure compliance with health and safety regulations. - Address customer inquiries and resolve issues promptly. - Lead and motivate the team to deliver exceptional service. Requirements: - Minimum of 2 years of experience in a similar role within the hospitality industry. - At least 1 reference from a previous employer. - Proficiency in MS Office, including Microsoft Word and Excel. - Strong organizational and multitasking skills. - Excellent communication and leadership abilities. - Ability to work flexible hours, including evenings and weekends. - A proactive approach to problem-solving and a keen eye for detail. What We Offer: - Competitive salary based on experience. - Opportunities for career advancement within the company. - A supportive and friendly working environment. - Employee discounts on meals. - Ongoing training and development opportunities.

Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Sous Chef to join our Team. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. We are looking for the right person to join the team. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high quality product yet simple in a busy environment. Responsibilities - To support the seamless running of the kitchen, by providing a highly efficient and effective service whilst ensuring that all Food production and operation adheres to specified recipes and food cost percentage. Reporting to the Head Chef. - The main responsibilities will be to assist and supervise the agreed standard of food service for the duration of the shift. The ability to liaise and co-operate effectively with all Front and Back of house team members is a must, as is promoting the safe use of the kitchen, its equipment and the building under the Health and Safety at Work act, extended to any hygiene and safety regulations. - The Sous Chef will be required to supervise the training of all new staff members in the department, to the standard required by the Head Chef, to supervise and promote all relevant food controls and food safety records and ensure that they are always logged and adhered to. - To check all prepared mise en place and food stocks (including dry stores) and replenish as necessary and inform the Head Chef of any relevant shortages. - To follow and train the team on all the recipes in place for the actual menu. - To be able to create a bank of dish of the day, bringing creativity and variety to the menu in case of absence of the Head or Sous Chef. - To be aware of all relevant food suppliers and their product listings, to order accordingly as and when necessary and in accordance with the level of business. - To supervise the smooth and efficient service and production of food from the department by working with all elements from Front and Back of house, ensuring all necessary preps and works are completed prior to the commencement of service. - To ensure all department staff works hygienically and productively, in accordance with legal standards and the Head Chef’s standards. - To control wastage by maintaining the correct stock levels and rotation from dry stores and avoid the over production of food and mise en place. - To be aware of the required food percentages and recipes as set down by budget. To assist in the supervision and running of the department with a keen attention to these. - To remain on duty until the following shift takes over or until you are discharged by the Head Chef. - To ensure all working areas of the kitchen, dry stores and refrigeration are always maintained in a clean and hygienic condition, and especially after your shift has finished. - To ensure, in close relation with your team, that all section files and recipes are maintained and updated, to maintain constant quality control of all food prepared and cooked ensuring it is to the Head Chef’s standards. - To ensure that all health marks are collected and allocated to the correct administration. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To ensure all areas of the back of house remain tidy and clean prior, whilst and after each service. - To operate the pass service of food from the kitchen to the restaurant, liaising with the Front of House teams and ensuring the food is to the standard required by the Head Chef. - To operate with respect of the Allergen legislation and standards, and with the health and safety of our teams and guests as a priority. - To control the processes, labelling, cleanliness and safe running of the kitchen. In return: - You can look forward to working with a dedicated team - You will receive a competitive salary and 28 days holiday - Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As a Sous Chef, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

Job description Job Title: Restaurant Hostess Company: Hafiz Mustafa 1864 London Branch Location: 92 Brompton Rd, London SW3 1ER, London, UK About Us: Hafız Mustafa 1864 is a celebrated Turkish dessert brand with a legacy dating back to 1864. We take pride in our exquisite desserts, which have earned us prestigious recognition, including being ranked 2nd on TasteAtlas' prestigious list of 150 most legendary dessert places worldwide. Additionally, we have been honored with awards such as the BBC Good Food Middle East Magazine Awards. These accolades recognize our unwavering commitment to crafting authentic and delightful Turkish sweets. As we expand our presence, we are thrilled to announce the opening of our new branch in London, UK. Job Description: We are currently seeking a friendly and welcoming Restaurant Hostess to join our team at our London branch. Salary: 12-16/hour Vacancies: 2 Job Type/Hours: Full-Time / 40 hours a week Responsibilities: - Greeting guests as they arrive and providing them with a warm welcome - Escorting guests to their tables and ensuring they are seated comfortably - Managing reservations and coordinating seating arrangements - Communicating with the kitchen and servers to ensure efficient service - Assisting with basic administrative tasks, such as answering phones and taking reservations - Maintaining cleanliness and organization in the reception and waiting areas Requirements : - Previous experience in a similar role is preferred but not required - Excellent communication and customer service skills - Ability to remain calm and professional under pressure - Strong organizational skills and attention to detail - Flexibility to work evenings, weekends, and holidays as needed Benefits : - Competitive hourly wage or annual salary depends on the experience and the commitment - Opportunities for career growth and advancement - Employee discounts on our delicious desserts - Friendly and supportive work environment - Career development and training opportunities, online and in-house training programs Hafız Mustafa 1864 is an equal opportunity employer and welcomes applicants from all backgrounds. Join us in bringing the sweetness of Turkish desserts to London! Job Types: Full-time

Job Overview: We are seeking a highly organized and customer-focused Accommodation Manager to oversee the efficient operation of accommodation services. The role requires managing day-to-day activities, ensuring a high standard of service delivery, maintaining property standards, and fostering positive relationships with residents, staff, and service providers. ** Key Responsibilities:** 1. Operational Management: Oversee the daily operations of accommodation facilities, ensuring smooth and efficient functioning. Manage bookings, allocations, and check-in/check-out procedures. Conduct regular inspections to ensure compliance with health, safety, and hygiene standards. ** ** ** 2. Customer Service:** Act as the main point of contact for residents or guests, addressing inquiries and resolving complaints promptly. Foster a welcoming and supportive environment for all residents. Gather feedback and implement improvements to enhance customer satisfaction. ** 3. Staff Management:** Recruit, train, and supervise accommodation staff, ensuring they deliver excellent service. Schedule and delegate tasks to ensure optimal staff performance. Monitor staff adherence to organizational policies and procedures. ** 4. Financial Oversight:** Manage budgets and control costs while ensuring quality service. Handle billing, invoicing, and payment collection accurately. Monitor occupancy rates and optimize revenue generation opportunities. ** 5. Maintenance and Compliance:** Coordinate with maintenance teams to ensure facilities are in good repair and fully operational. Stay updated on regulatory compliance and implement necessary measures. Maintain accurate records of incidents, maintenance logs, and regulatory certifications. ** Key Requirements:** ** Education and Experience:** Proven experience as an Accommodation Manager, Property Manager, or a related role. Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred). Knowledge of housing laws and regulations is a plus. ** Skills and Competencies:** Strong organizational and multitasking abilities. Excellent communication and interpersonal skills. Leadership skills to manage and motivate a team. Proficiency in property management software and MS Office. Problem-solving and conflict resolution skills. Other Requirements: Flexibility to work evenings, weekends, or holidays as required. Ability to handle emergencies calmly and efficiently.

Manage and organize daily administrative tasks to ensure the efficient operation. Handle phone calls, emails, and correspondence, providing excellent customer service to clients and stakeholders. Schedule appointments and coordinate with electricians and clients for timely service delivery. Maintain and update records, files, and databases related to projects, clients, and staff. Prepare invoices, track payments, and assist with record keeping tasks. Support the team by preparing reports and other documents. Liaise with clients, suppliers, and contractors to ensure clear communication and smooth workflows.

Location: High Holborn, London (Outside Chancery Lane Station) Company: Brew Garden Job Type: Full-Time, Permanent Salary: Competitive, based on experience Working Hours: Varied shifts, including weekends and evenings About Us: Brew Garden is a vibrant and versatile venue located in the heart of High Holborn, just outside Chancery Lane Station. By day, we serve as a specialty café offering expertly crafted coffee and a welcoming atmosphere. In the evening, we transform into a sophisticated wine bar, providing a curated selection of wines and small plates. Our mission is to deliver exceptional experiences to our guests, whether they're stopping by for a morning coffee or an evening glass of wine. Job Description: We are seeking an experienced and passionate Café & Wine Bar Supervisor to join our dynamic team. The ideal candidate will have a strong background in both coffee and wine service, with the ability to lead a team and maintain high standards of customer service throughout the day and into the evening. Key Responsibilities: Daytime Café Operations: Oversee daily café operations, ensuring the consistent delivery of high-quality coffee and food offerings. Prepare and serve specialty coffee drinks with expertise, including espresso-based beverages, pour-overs, and more. Train and mentor baristas, ensuring consistency in coffee preparation and service. Manage inventory and ordering for coffee and café-related supplies. Evening Wine Bar Operations: Lead the transition from café to wine bar, ensuring a smooth shift in atmosphere and service style. Provide expert guidance on our wine selection, offering recommendations and ensuring a memorable experience for guests. Supervise evening staff, including bartenders and servers, to maintain excellent service standards. Assist in curating and updating the wine list in collaboration with the management team. Team Leadership: Lead by example, offering hands-on support across all areas of the business. Conduct regular team meetings, providing feedback and fostering a positive work environment. Handle customer inquiries, complaints, and feedback with professionalism and a focus on resolution. Administrative Duties: Assist in scheduling staff and managing timekeeping. Monitor and report on daily sales, working with the management team to achieve financial targets. Ensure compliance with health and safety regulations, including food hygiene standards. Qualifications: Proven experience as a supervisor or senior barista in a café environment, with knowledge of specialty coffee. Strong wine knowledge, with previous experience in a wine bar or similar setting preferred. Exceptional customer service skills, with a passion for hospitality. Ability to work efficiently in a fast-paced environment and manage multiple tasks. Strong leadership skills with the ability to motivate and develop a team. Flexible availability, including evenings and weekends. Benefits: Competitive salary and tips. Opportunities for professional development and training in both coffee and wine. Staff discounts on food, coffee, and wine. A supportive and vibrant work environment in the heart of High Holborn, London. How to Apply: Interested candidates should submit their CV and a cover letter detailing their relevant experience and why they would be a great fit for Brew Garden.

We are seeking an experienced manager to assume the position of General Manager at a well-established gym in Eltham. The gym has been open for 3 years, we are looking for a committed individual to lead and drive the club forward with the support of an experienced owner under a successful franchised model. Please review the job description below and if you feel like you would be a good fit for the role then we very much look forward to hearing from you. Key Responsibilities: Oversee and manage all facets of business operations. Develop and implement effective sales strategies to drive membership growth and achieve revenue targets for the club. Analyse sales data and performance metrics to identify areas for improvement; implement corrective actions. Lead and motivate a team of employees to deliver exceptional customer service. Ensure compliance with company policies and procedures. Provide regular reports to senior management on business performance. Assist in recruiting, training, and developing teams, fostering a high-performance and collaborative culture. Conduct regular staff performance evaluations, provide constructive feedback, and implement development plans as needed. Oversee day-to-day gym operations, ensuring a clean, safe, and welcoming environment for members and staff. Qualifications: Proven managerial experience in gyms/health clubs. Strong leadership skills with the ability to effectively manage a team. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to analyse data and make informed decisions. Proficient in administrative tasks and computer applications. We offer a competitive compensation and benefits package for the right candidate. If you are a motivated individual with a passion for sales, leadership, and driving business success, we would love to hear from you. Base salary is £32,000 per annum with the option to earn up to £40,000 if club targets are met. Job Types: Full-time, Permanent Pay: £32,000.00-£40,000.00 per year

Job Overview: The Account Administrator will be responsible for managing administrative tasks related to client accounts, assisting in financial processes, and supporting the bookkeeping and payroll teams. This position requires excellent organizational skills, strong communication, and a keen eye for detail. Key Responsibilities: Act as the primary point of contact for client inquiries and provide exceptional customer service. Maintain and update client records in the accounting database. Assist with invoicing, billing, and accounts receivable tracking. Coordinate the collection of financial documentation from clients for bookkeeping and payroll processing. Prepare and distribute financial statements, reports, and correspondence as needed. Support the bookkeeping and payroll teams with data entry and reconciliation tasks. Ensure compliance with company policies and applicable financial regulations. Schedule meetings, track deadlines, and manage administrative tasks for the team. Assist with onboarding new clients, including gathering necessary documentation and setting up accounts. Qualifications and Skills: Proven experience in an administrative or accounts-related role (minimum 1–2 years). Familiarity with bookkeeping and accounting practices (preferred). Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, Outlook). Bachelor’s degree in Accounting, Business Administration, or related field (preferred but not required). What We Offer: Competitive salary. Opportunities for growth and professional development. A collaborative and supportive team environment. Flexible working options (remote or hybrid work arrangements).

No5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanour, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, pNo5 Dining Lounge, a high-end restaurant located in the heart of North London, is seeking a skilled receptionist to join our team. The ideal candidate will have excellent communication and customer service skills, a friendly and welcoming demeanor, and a passion for the hospitality industry. Responsibilities: Greet guests as they arrive at the restaurant, providing a warm and friendly welcome Manage reservations and seating arrangements, ensuring that guests are seated in a timely and efficient manner Answer phone calls and respond to inquiries regarding menu items, reservations, and other restaurant-related questions Provide guests with information about the restaurant and its offerings, including menus, specials, and promotions Handle guest complaints and resolve issues in a professional and courteous manner Maintain a clean and organized reception area, ensuring that menus and promotional materials are stocked and readily available Work closely with restaurant staff to ensure a seamless guest experience Perform administrative duties such as data entry, filing, and scheduling appointments as needed Requirements: High school diploma or equivalent Proven experience as a receptionist or in a similar customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Ability to work in a fast-paced environment and handle multiple tasks simultaneously A friendly and welcoming demeanor with a passion for providing exceptional customer service Knowledge of basic computer applications such as MS Office and reservation management software is preferred (Sevenrooms).

Job Title: Receptionist Company: Wimpole Therapeutics Working hours: Monday - Friday, 10am to 7pm Annual Salary: £27,000 Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: - Greet and welcome clients and visitors, ensuring a positive and professional first impression. - Assist visitors to meet the right person or office. - Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. - Maintain a tidy and organized reception area, ensuring it is presentable at all times. - Manage incoming and outgoing mail, packages, and deliveries. - Provide basic and correct information via email/call or in person. - Schedule appointments and maintain the appointment calendar. - Provide administrative support, including data entry, document preparation, and form filing. - Manage office supplies and inventory, replenishing as needed. Requirements: - Previous experience in a receptionist or customer service role is required. - Excellent verbal and written communication skills. - Strong interpersonal skills, with the ability to interact with diverse individuals. - Exceptional customer service orientation. - Attention to detail and strong organizational skills. - Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

Wimpole Therapeutics is a CQC registed health clinic located in central London, Wimpole Street. We provide different therapeuitc services to a vast range of clients. We are looking for a highly motivated and organized receptionist to join our team. The opportunity: The ideal candidate will have excellent customer service skills, be able to work independently and as part of a team, and be able to handle a variety of tasks, including answering phones, greeting visitors, and scheduling appointments.The receptionist will be the first point of contact for our clients and visitors, so it is important that they are able to create a positive and professional impression. They will also be responsible for a variety of administrative tasks, so we are looking for someone who is detail-oriented and organized. If you are a friendly and outgoing person with excellent communication skills, we encourage you to apply for this exciting opportunity. Responsibilities: Greet and welcome clients and visitors, ensuring a positive and professional first impression. Assist visitors to meet the right person or office. Answer incoming calls, transfer calls to the appropriate personnel, and take accurate messages. Maintain a tidy and organized reception area, ensuring it is presentable at all times. Manage incoming and outgoing mail, packages, and deliveries. Provide basic and correct information via email/call or in person. Schedule appointments and maintain the appointment calendar. Provide administrative support, including data entry, document preparation, and form filing. Manage office supplies and inventory, replenishing as needed. Requirements: Previous experience in a receptionist or customer service role is required. Excellent verbal and written communication skills. Strong interpersonal skills, with the ability to interact with diverse individuals. Exceptional customer service orientation. Attention to detail and strong organizational skills. Ability to multitask, prioritize tasks, and manage time effectively. If you are interested in the role, please send your CV along with a cover letter.

Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.

Counter Assistant - Builders Merchants We are seeking a motivated and friendly individual to join our team as a Counter Assistant at our builders merchants shop. The ideal candidate will have a strong knowledge of Microsoft Word and Excel, enabling them to handle various administrative tasks efficiently. Key Responsibilities: - Provide excellent customer service by interacting with customers daily, assisting them with their inquiries and purchases. - Process orders and manage transactions accurately. - Maintain a clean and organized counter area. - Collaborate with team members to ensure smooth operations. Requirements: - Proficiency in Microsoft Word and Excel. - Strong communication skills and a customer-oriented attitude. - Previous experience in a retail or customer service role is preferred but not essential. If you are passionate about providing great service and have the skills we are looking for, we would love to hear from you!

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: - Competitive salary, full time position. - Staff discounts. - Great working environment. - Career development opportunities. - Meals at work. The roles should meet the following: - Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere. - Excels at increasing check averages through strategic up-selling of food and alcohol. - Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management. - Outstanding interpersonal talents, fluent in English. - Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: - Excellent customer service - Commercial awareness - Excellent interpersonal communication - Problem-solving - Highly organized - Great team player - Positive attitude - You're eligible to work in the UK

Job Title: E-commerce Assistant Location: South West London Job Type: Full-time / Part-time --- About Us: MI.BA. ITALIAN FOOD SERVICE is an Import & Distributor of Italian Food., we are dedicated to providing top-quality products to our customers. We are about to launch our brand-new E-commerce online. We strive to create an exceptional online shopping experience and are now looking for an organized, detail-oriented E-commerce Assistant to help us grow and optimize our online presence. --- Job Summary: As an E-commerce Assistant, you will play a key role in supporting our e-commerce operations. This includes managing product listings, assisting with inventory control, coordinating marketing campaigns, handling customer inquiries, and providing general administrative support. The ideal candidate will have a strong interest in e-commerce, be highly organized, and have a good understanding of online retail trends. Key Responsibilities: Product Listing Management: Create, update, and optimize product listings on our website and third-party marketplaces (e.g., Amazon, eBay). Ensure accurate product information, descriptions, and images. Inventory and Order Management: Monitor inventory levels, assist in stock replenishment, and manage the order fulfillment process. Coordinate with logistics and warehouse teams as needed. Customer Support: Respond promptly to customer inquiries through email, chat, and phone. Address issues such as order status, product information, and returns. Data Analysis: Track and report on sales, website performance, and customer behavior using analytics tools. Provide insights to improve website performance and sales conversion rates. Marketing Support: Assist with e-commerce marketing campaigns, such as email newsletters, social media, and promotions. Collaborate with the marketing team to optimize content and engagement. Competitor Research: Conduct research on competitor products, pricing, and market trends to keep our product offerings competitive. General Administrative Tasks: Handle day-to-day tasks, coordinate with other departments, and support the e-commerce manager with various projects as needed. --- Requirements: Education: High school diploma or equivalent (required); associate’s or bachelor’s degree in business, marketing, or a related field (preferred). Experience: 1-2 years of experience in e-commerce, online retail, customer service, or digital marketing. Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word) and basic familiarity with e-commerce platforms (e.g., Shopify, WooCommerce, Amazon Seller Central). Analytical Skills: Comfortable analyzing data and reporting on e-commerce metrics. Attention to Detail: Strong organizational skills with a high level of attention to detail. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with customers and team members. Problem-Solving: Ability to troubleshoot and resolve issues in a fast-paced environment. Team Player: Strong collaboration skills and the ability to work effectively with cross-functional teams. --- Why Join Us? Growth Opportunities: Opportunity to advance your career in e-commerce within a growing company. Dynamic Work Environment: Work with a passionate and collaborative team. Employee Discounts: Enjoy discounts on our product offerings. Flexible Work Arrangements: Remote and hybrid options available. --- MI.BA. ITALIAN FOOD SERVICE is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Duties: - Manage and oversee daily salon operations; - Provide exceptional customer service and ensure client satisfaction; - Supervise and train salon’s staffs, including nail technicians; - Create work schedules and assign tasks to team members; - Monitor inventory levels and order salon supplies as needed; - Handle customer complaints or concerns in a professional manner; - Maintain a clean and organized salon environment; - Develop and implement marketing strategies to attract new clients; - Collaborate with stylists to create innovative nails and beauty services; - Stay updated on industry trends and techniques; Qualifications: - Multilingual skills are a plus for effective communication with diverse clientele; - Proven experience in team management and administrative tasks; - Strong supervisory skills to lead and motivate a team of nail salon professionals;Ability to sell nail salon products and services to increase revenue; - Nail beauty spa management experience is preferred; Experience needed: At least 1-2 years worked in a beauty salon and can speak English and Vietnamese.

La Rose Nails LTD is actively searching for a dynamic Salon Manager to join our dedicated team. This full-time, in-person role offers a salary ranging from £38,700 to £40,000 per annum, based on 37.5 hours per week. Our ideal candidate will boast a robust background in beauty treatments and possess previous experience in managing teams within a salon or retail setting. While experience overseeing a standalone establishment is preferred, candidates with retail management expertise are also encouraged to apply. Key Responsibilities: Salon Operations: - Oversee the daily operations, ensuring the salon is clean, organised, and functioning smoothly. - Manage appointment scheduling, staff shifts, and time-off requests. - Ensure compliance with health and safety regulations, including proper sanitation of tools and equipment. - Oversee inventory management, ordering supplies and products as needed to avoid shortages. - Ensure the salon is well-stocked with retail products and promote upselling to clients. Team Leadership & Management: - Lead recruitment, onboarding, and training of new employees. - Ensure team members are up-to-date on the latest beauty trends, techniques, and products. - Conduct regular staff meetings to discuss performance, address concerns, and implement strategies to meet salon goals. Client Experience & Customer Service: - Maintain a high standard of customer service, ensuring every client has a positive and memorable experience. - Handle client concerns or complaints efficiently and professionally. - Develop and maintain strong relationships with regular clients to foster loyalty. - Monitor customer satisfaction and implement improvements based on feedback. Sales & Financial Management: - Monitor and analyse salon performance, including revenue, expenses, and profitability. - Implement strategies to boost service bookings. - Manage payroll, staff commissions, and incentives. Marketing & Promotions: - Plan and execute marketing campaigns to attract new clients and retain existing ones. - Develop promotional offers, packages, and loyalty programs to increase salon revenue. - Manage the salon's online presence (social media, website) and reputation by responding to reviews and engaging with followers. - Collaborate with local businesses for cross-promotions or events. - Stay updated with the industry trends. Qualifications: o Proven experience as a salon manager or in a leadership role within the beauty industry. o Strong knowledge of salon services, products, and industry trends. o Hands-on experience in managing a team and resolving conflicts. o Excellent leadership, communication, and interpersonal skills. o Strong business acumen and a customer-first mentality. o Ability to multitask, prioritise tasks, and work under pressure. o Knowledge of booking systems and salon management software is a plus. o Sales-driven and goal-oriented mindset. o At least B1 English; fluency in Vietnamese is a significant plus. Education: o A diploma or certification in cosmetology or a related field is preferred. o Management or business administration qualifications are advantageous. Benefits: - Competitive salary and performance-based bonuses. - Employee discounts on salon services and products. - Opportunity for career growth and professional development. - 28 holiday days. - A dynamic and supportive work environment. Please submit your resume and a brief cover letter detailing your experience and why you would be a great fit for this role. We look forward to welcoming a new leader to our team!

Job Title: Field Sales Representative Pay: £20,000 - £25,000 per year Company: ConnectIQ About Us: ConnectIQ is a fast-growing startup dedicated to making meaningful connections through face-to-face engagement. We work with leading brands to deliver impactful solutions that drive growth. As a Sales Assistant, you’ll be part of a dynamic team, helping to create memorable experiences for our clients and customers. Job Description: We are looking for an enthusiastic and motivated Field Sales Representative to join our team. In this role, you will support our sales efforts by assisting in customer interactions, generating interest in our products, and ensuring the smooth operation of our sales activities. Key Responsibilities: • Engage with potential customers face-to-face to promote our clients’ products and services. • Provide excellent customer service, answering questions and addressing concerns. • Assist the sales team with lead generation and following up on sales opportunities. • Maintain a high level of product knowledge to effectively communicate benefits and features. • Support the sales team with administrative tasks and report on daily activities. • Work collaboratively with the team to meet and exceed sales targets. What We’re Looking For: • Strong communication and interpersonal skills. • A positive, can-do attitude with a willingness to learn and grow. • Ability to work well in a team environment and independently when needed. • Previous experience in sales, customer service, or a related field is an advantage but not essential. • Motivated and driven to achieve targets and contribute to team success. What We Offer: • Opportunities for career growth and development within a supportive environment. • Comprehensive training to help you succeed and grow in your role. • A vibrant and engaging work culture with a focus on team success. How to Apply: If you’re ready to kickstart your career in sales and join a company that values personal connections and growth, we’d love to hear from you! Apply now by sending your CV. Let me know if there are any details you’d like to tweak or add!

About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!

Job Title: Sales Assistant Pay: £20,000 - £25,000 per year Company: ConnectIQ About Us: ConnectIQ is a fast-growing startup dedicated to making meaningful connections through face-to-face engagement. We work with leading brands to deliver impactful solutions that drive growth. As a Sales Assistant, you’ll be part of a dynamic team, helping to create memorable experiences for our clients and customers. Job Description: We are looking for an enthusiastic and motivated Sales Assistant to join our team. In this role, you will support our sales efforts by assisting in customer interactions, generating interest in our products, and ensuring the smooth operation of our sales activities. Key Responsibilities: • Engage with potential customers face-to-face to promote our clients’ products and services. • Provide excellent customer service, answering questions and addressing concerns. • Assist the sales team with lead generation and following up on sales opportunities. • Maintain a high level of product knowledge to effectively communicate benefits and features. • Support the sales team with administrative tasks and report on daily activities. • Work collaboratively with the team to meet and exceed sales targets. What We’re Looking For: • Strong communication and interpersonal skills. • A positive, can-do attitude with a willingness to learn and grow. • Ability to work well in a team environment and independently when needed. • Previous experience in sales, customer service, or a related field is an advantage but not essential. • Motivated and driven to achieve targets and contribute to team success. What We Offer: • Opportunities for career growth and development within a supportive environment. • Comprehensive training to help you succeed and grow in your role. • A vibrant and engaging work culture with a focus on team success. How to Apply: If you’re ready to kickstart your career in sales and join a company that values personal connections and growth, we’d love to hear from you! Apply now by sending your CV. Let me know if there are any details you’d like to tweak or add!

We are a reputed company based in East London. We are looking for a Sales administrator to join our sales team and help us achieve our goals. You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support to sales department. It is a full time position requiring 40 hours a week, Monday to Friday with some weekends as and when business need arises. As a Sales Administrator, you will be- - Taking orders from existing and new clients - Order stocks - Liaise with suppliers - provide after sale support, for example take ownership of bad stock and replace them promptly - Keep customer record - Generate sales report and report to the Directors - Provide overall administrative support to the whole sales department In assessing your suitability and credibility, we will be looking for- - Communication skills - Customer service skills - Attention to detail - Some IT skills - Having workable knowledge of Hindi, Urdu and Bengali will be a bonus.