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Company Overview iboss is a cloud security company that enables the modern workforce to connect securely and directly to all applications from wherever they work. Built on a containerized cloud architecture, iboss delivers security capabilities such as SWG, malware defense, RBI, CASB and data loss prevention to all connections via the cloud, instantaneously and at scale. This eliminates the need for traditional network security appliances, such as VPNs, firewalls and web gateway proxies, which are ineffective at protecting a cloud-first and mobile world. Leveraging a purpose-built cloud architecture backed by 230+ issued and pending patents and more than 100 points of presence globally, iboss processes over 150 billion transactions daily, blocking 4 billion threats per day. More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit ___ More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies. To learn more, visit Job Description Technical Support Associates interface directly with our Enterprise (Commercial, Government, K12) customers via live chat, ticket system, and telephone to assist them with technical support issues or inquiries. An ideal candidate for this role will have a wide breadth of knowledge and experience with enterprise networks, systems, and cybersecurity. An outstanding candidate will have previously been the “go-to” network engineer, system administrator, or security engineer in a previous role. The outstanding candidate will also understand the challenges that administrators face when trying to secure their users and devices in today’s borderless network landscape and have a track record of solving them. If you have an innate curiosity to understand how systems work (and could possibly be abused), a drive to find creative solutions to problems others may think are impossible to solve, are comfortable in a fast paced, challenging, and exciting environment, and are driven to provide customer satisfaction, we want to hear from you. We’ll provide the opportunity for you to work with some of the largest and most complex networks on the planet, providing a service that helps protect organizations and users from threats. Responsibilities • Solve complex technical support inquiries via telephone, live chat, and ticket interactions with a positive and professional demeanor, • Document interactions comprehensively for auditing and record keeping purposes, • Spin up lab environments consisting of firewalls, switches, routers, and endpoints to reproduce customer environments for advanced troubleshooting purposes, • Work with team leads and management to bubble up recurring issues or opportunities for product or process improvements, • Participate in testing pre-release solutions and validating performance against test plans documenting results, • Create and submit knowledgebase entries to help improve customer self-service capabilities, • Create and maintain internal knowledge systems to assist other internal team members, • Stay abreast of product changes, working with lab and test systems to come up to speed quickly with new capabilities, devices, and features Skills/Qualifications • Bachelor's degree in technical field (Computer Science, Computer Engineering, Information Technology), • 1-3 years of previous technical support experience, • Possess a strong work ethic and team player mentality, • Excellent communication skills both verbal and written, • Experience designing and supporting multilayer IP networks; routing and switching, • Experience with network security; firewalls, intrusion prevention, risk assessment, pen testing, content filtering, PKI, SSL/TLS, • Experience managing Windows Server or Red Hat Linux server environments; Proficient with Linux, • Experience managing large (>1k seat) Windows and Mac workstation deployments, • Experience managing DNS; Microsoft or Bind, • Experience with virtualization, specifically VDI implementations, • Experience with acquiring and analyzing packet captures, • Experience/familiarity with managing enterprise deployments of iOS, Android, and Chromebook devices, • Highly developed sense of integrity and commitment to customer satisfaction, • Strong detail orientation and listening skills, • Strong decision-making and analytical abilities, • Ability to work 1230pm-9pm GMT Benefits • Optimistic, supportive, and FUN work environment, • Healthcare Plan, Pensions All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a veteran or as an individual with a disability. *This position is not eligible for sponsorship of work visas

We are recruiting an Administrator to support a team for an extremely busy company based in Dudley. The Administrator will provide day-to-day office and operational support across multiple departments. This includes handling general administration, customer interaction, and supporting both the sales & service teams and accounts function. The role also involves assisting with product handling tasks such as picking, packing, and despatching orders. Key Responsibilities will be: " Answer incoming telephone calls in a professional manner. " Greet and assist visitors to the premises. " Perform scanning, photocopying, and filing duties. " Maintain and update spreadsheets and records. " Use the company's database to input and retrieve information. " Provide administrative assistance to the sales and service teams. " Coordinate documentation and data entry as required. " Assist with picking, packing, and despatching products. " Book in deliveries and maintain accurate records. " File and manage invoices. " Process invoices in line with company procedures. " Provide back-up support to the accounts department when required. The ideal candidate will have the following skills: " Strong communication skills, both written and verbal. " Confident and professional telephone manner. " Proficient IT skills, including spreadsheets and databases. " Accurate record-keeping and attention to detail. " Good numerical ability and comfortable working with figures. " Legible handwriting and ability to produce clear documentation. " Flexible, reliable, and willing to support multiple departments as needed. " Organised and proactive with the ability to manage workload effectively. " Team-oriented, with a willingness to assist colleagues across departments. " Knowledge of logistics or order despatch processes

HubSpot Administrator Connect Fibre Home Based £30,000 plus Benefits Connect Fibre was founded in 2019 by a team of like-minded, and experienced telecoms fanatics. We have one vision: To develop the fastest and most reliable fibre network in the UK! We’re growing fast and we’re looking for people with passion, fresh ideas, and drive to join us on our journey. At Connect Fibre, you will play a pivotal role in our mission to revolutionise and transform UK towns and villages by giving them super-fast, reliable fibre broadband. The Role Reporting to the HubSpot manager, key responsibilities are: · CRM Management & Maintenance: Oversee the daily administration of the HubSpot CRM, including data accuracy, user permissions, and system configurations. · Database Optimisation: Maintain clean, accurate, and up-to-date records by implementing data hygiene practices such as deduplication, contact segmentation, and lead scoring. · Workflow Automation: Develop and manage workflows, sequences, and automation processes within HubSpot to improve efficiency, streamline processes, and ensure effective lead nurturing and follow-ups. · Pipeline Management: Configure and customize sales pipelines, deal stages, and reporting tools to support sales, marketing, and service teams in their specific goals and tasks. · User Support & Training: Provide day-to-day support for HubSpot users, troubleshooting issues, and ensuring best practices. Conduct onboarding and training sessions for new users. · Reporting & Analytics: Build dashboards and customized reports that deliver actionable insights on marketing, sales, and customer service metrics, helping teams track KPIs and identify growth opportunities · Integration Management: Manage and troubleshoot integrations between HubSpot and other tools such as Google Analytics, Slack, and other third-party applications. · Lead Management & Segmentation: Create and manage lists, segments, and properties within HubSpot to support targeted campaigns and customer segmentation. · Campaign & Content Management: Support marketing and sales teams by managing campaigns, including tracking performance, A/B testing, and analysing content interactions within HubSpot. · System Updates & Optimisation: Keep up with HubSpot’s updates and releases, implementing new features and optimizing existing ones to enhance CRM performance and usability. The Candidate A deep understanding of HubSpot is a pre-requisite. · Experience in HubSpot Administration: Proven experience (2+ years) working as a CRM Administrator, with a strong emphasis on HubSpot. · Technical Proficiency: Familiarity with HubSpot's CRM tools, including automation, reporting, workflow building, pipeline management, and integrations. Basic understanding of HTML/CSS and APIs is a plus. · Data-Driven Mindset: Strong analytical skills with the ability to interpret data, generate insights, and make data-backed decisions. Experience in creating custom reports and dashboards in HubSpot is essential · Problem-Solving Skills: Ability to troubleshoot system issues and implement solutions quickly, ensuring minimal downtime and effective user support · Attention to Detail: Excellent attention to detail, particularly in managing data accuracy, ensuring segmentation and workflows are set up correctly, and maintaining CRM hygiene. · Communication & Training Abilities: Strong written and verbal communication skills, with experience training teams and creating documentation to support CRM processes and best practices. · Understanding of Sales & Marketing Processes: Knowledge of the fundamentals of sales and marketing, including lead nurturing, customer segmentation, and campaign tracking. · Adaptability: A proactive learner who keeps up with HubSpot’s new features and changes, staying current with industry best practices and CRM technology trends. The Rewards: ● £30,000 per annum ● 25 days holiday, plus bank holidays, Birthday off ● Private Medical Cover ● Private Dental Cover ● Employee Referral Scheme ● Company pension contribution ● Enhanced family friendly policies ● Business Laptop ● Home working with occasional all-expensed travel Connect Fibre offers excellent team and business building opportunities. Please see for more information on our exciting new business! Interested applicants should, in the first instance, send an up-to-date CV to: Paul Blunt at Connect Fibre . All applications will remain strictly confidential. Reference: PBCF80 (Connect Fibre operates a hybrid working model with main emphasis on home working with occasional visits to company office locations. Candidates must be a UK resident with citizenship or indefinite leave to remain and are required to undertake a basic DBS check.)

Salesforce Consultant – Contract Opportunity Location: Remote Rate: Competitive daily rate (Outside IR35) Duration: 6 months (with potential extension) TechOhana have partnered with a leading logistics customer that currently are seeking a strong Salesforce Functional Consultant to join their existing teams for a remote contract opportunity. This is a fantastic opportunity to work on a high-impact Salesforce implementation, partnering closely with stakeholders to drive business transformation across Sales, Service, and Experience Cloud environments Key Responsibilities: • Gather and translate business requirements into scalable Salesforce solutions, • Configure Salesforce products including Sales Cloud, Service Cloud, and Experience Cloud, • Collaborate with technical teams on solution design, data integration, and custom development, • Conduct workshops and user training to ensure adoption and best practice, • Proven experience as a Salesforce Consultant across multiple cloud products, • Strong understanding of Salesforce best practices, configuration, and declarative tools, • Excellent stakeholder management and communication skills, • Salesforce certifications (e.g. Administrator, Sales Cloud Consultant, Service Cloud Consultant) are highly desirable, • Experience in Agile project environments is a plus

Are you passionate about delivering exception customer service? We’re excited to be recruiting for a Customer Service Administrator to join our client, based in Birmingham City Centre on an ongoing temporary basis for up to 3 months. Previous experience in a customer service or administration posi

Customer Service Administrator – Shirley. Customer Service Administrator. As a Customer Service Administrator, you will be the first point of contact for customers and stakeholders, handling enquiries by phone and email in a professional and friendly manner.

My client based in Walsall are looking for a customer service administrator to join the team. Customer service administrator. Customer service administrator position is working 08:30-17:30 Monday to Friday with an hour lunch break paying £12.

We are very excited to be recruiting a Customer Service Administrator to work for a fast‑paced business in the West Midlands. The role of the Customer Services Administrator is to support an external sales team. Efficiently deal with telephone and email enquiries and orders, to give our customers

Are you an accomplished and methodical Sales Administrator, with a passion for delivering excellent customer service? This opportunity is based in South Birmingham.We have a unique opportunity for a Sales Administrator to join a market-leading company.You will be the first point of contact for a wid

The role of the Customer Services Administrator is to support an external sales team. We are very excited to be recruiting a Customer Services Administrator to work for a fast-paced business based near West Bromwich, on the north side of Birmingham. Efficiently deal with telephone and email enquirie

Keywords – CS, customer service, customer service advisor, Customer Service Representative, admin, administrator, administration, complaints, grievances, customer feedback, customers, Great Barr, Birmingham. Customer Service Advisor – Great Barr – £24k per annum plus excellent benefits. Our c

French-Speaking Customer Service Administrator. Our client is seeking a proactive and detail-oriented French-Speaking Customer Service Administrator to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pri

Are you a hands‑on Administrator who enjoys variety in your day and thrives in a busy, down‑to‑earth environment? Our client, a well‑established business in the heavy industry sector, is looking for an all‑round Customer Service Administrator to join their friendly team based in Paddock Wo

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has fast and accurate inputting / typing speed with excellent communication and organisational skills. Working as the Data Entry Administrator / Customer Service Data Processing As

We’re looking for a motivated and enthusiastic Customer Service Administrator to join our dynamic team. Customer Service Administrator. At least 1-2 year’s administrative and customer service experience.

We are looking for a Customer Service Administrator to take care of our customers' requirements. Customer Service Administrator. What you would do as our Customer Service Administrator.

Sales Support & Customer Service Administrator | Lowton | Up to £28,000 DOE. KP I Recruiting are proud to be working in partnership with a highly established client who are seeking a motivated individual to join their Customer Service department. Working in a fast paced customer service and interna

Customer Service Administrator. Due to business demands they are seeking an additional member of staff to work in their busy customer service team. Provide and demonstrate high levels of customer service at all times.

Previous experience in customer service or administration. Be the first point of contact for key customers, managing enquiries through to post-hire follow-up. Collaborate with your team to maintain high service standards.

As a Customer Service Administrator, you’ll be the friendly face our clients customers turn to when they need assistance. Customer Service Administrator. Customer-Centric Attitude: Passionate about delivering outstanding service.

Liaising with the clients customer service team on email and phone calls ref delivery issues. Producing monthly reports for Customer service manager. This is a customer service based role within a transport office, if you have experience in a transport office this would be an advantage.

As a Customer Service Administrator you'll be supporting the hire desk team, you will be tasked with supporting the operation by providing an effective and efficient office administration service that complies with company policies. You’ll enjoy thinking on your feet and using your initiative to e

We are seeking to recruit an enthusiastic Customer Service Administrator to join our team in the day-to-day running of the office whilst ensuring great customer experience is maintained throughout to our NHS wheelchair users and medical professionals within the surrounding areas. Role: Customer Serv

If you are interested in this Customer Service Administrator role, please apply with an up-to-date CV or get in contact with Brett at the Pertemps Isle of Wight Branch. Customer Service Administrator – Remote role. Pertemps Isle of Wight are recruiting for multiple, Customer focussed Administrator

The Customer Service Administrator plays a key role in ensuring the smooth day-to-day running of our box office, as well as customer and volunteer communications. Customer Service & Event Administrator. Application – Customer Service & Event Administrator.

Temporary Administrator / Customer Service Advisor. Temporary Administrator / Customer Service Advisor. Temporary Administrator / Customer Service Advisor.

Job Title: Customer Service Administrator. Process customer orders with precision and timeliness. Prepare customer invoices in collaboration with finance.

SALES & CUSTOMER SERVICE ADMINISTRATOR - KITCHEN REFURBISHMENT LOCATION Newbury (Thatcham) - PART TIME SALARY £12. Sales and Customer Service Administrator required for the UK's leading and award-winning Kitchen makeover company. Due to their continued growth and success, they are now recruiting fo

As a Customer Service Administrator your responsibilities will include:. The Customer Service Administrator will play a pivotal role in the manufacturing and production industry, ensuring seamless communication and administrative support for clients and stakeholders. A successful Customer Service Ad

As part of a team, the Customer Service Administrator will support the Customer Service Team in delivering a consistently high level of service to users and the wheelchair service team and ensure administration is completed in an accurate and timely manner. Maintain a professional customer service a

You would be working within our busy, friendly customer service team. No shift work or weekends; its Monday to Friday, 9am – 5pm, no cold calling or hard sales, we are all about providing the most engaging service to our customers. We are looking for a highly capable and dynamic Customer Service

Supply Chain Customer Service Administrator. Provide support and communication between the customer (Supply Chain Analysts) and LDH’s operational departments (Demand Planning, Commercial, Customer Service, and Transport). Use knowledge of the Supply Chain to make decisions when customer demands ca

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team. Proven exper

We are recruiting a Customer Service Administrator to join our client, based in Stockport. Details of the Customer Service Administrator role. What will you be doing as the Customer Service Administrator?.

The successful Customer Services Administrator will deliver outstanding customer service, resolving queries whilst maintaining compliance at all times. If you are already a Customer Service Administrator, Customer Services Assistant, Sales and support assistant you may also be suitable for this role

Customer Service Administrator. We're looking for an organised and proactive Customer Service Administrator to join our client's manufacturing business on a temporary 3-6 month contract. Previous experience in a customer service or administrative role, ideally within a manufacturing or industrial en

We’re looking for motivated and enthusiastic Customer Service Administrators to join our dynamic team. Customer Service Administrator. These roles are crucial for maintaining exceptional sales back office support while providing outstanding customer service.