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The Team Behind the Success We are looking for a motivated and personable individual to join us as a Customer Engagement Administrator, providing key support to the day-to-day operations of the Connexions Group. This is an excellent opportunity for someone who enjoys speaking with customers, building relationships, and ensuring businesses receive the best possible service. The Connexions Group delivers Telecoms, IT, Network Services, Fibre & Copper Cabling, Broadband, Wi-Fi, CCTV, Site Access & Security, Electrical Systems & Infrastructure to organisations across the UK. Our success is built on strong relationships with our customers, and this role will play an important part in maintaining and strengthening those relationships. You will be joining a people-focused, values-driven business that has proudly earned Best Companies accreditation for three years running. Employee engagement sits at the heart of our culture, and customer engagement is equally important to us. We are passionate about delivering outstanding service and building long-term partnerships with the organisations we support. With the business continuing to grow and 2026 shaping up to be an exciting year, there has never been a better time to join us. What's your mission? As a Customer Engagement Administrator, your role will focus on maintaining regular contact with our customers and ensuring they feel supported, informed, and valued. You will help us stay connected with our customer base by checking in, gathering feedback, and ensuring any queries are directed to the right teams internally. You will also help customers better understand the full range of services we provide, making sure they are aware of the solutions available to support their business. No two days will be the same, but some of the main responsibilities will include: Contacting customers to check in on their experience with our services and ensure they are receiving the support they need. Building and maintaining positive relationships with customers through friendly and professional communication. Helping customers understand the full range of services we offer and identifying where additional support may benefit their business. Gathering feedback from customers and sharing insights with the wider team. Updating internal systems and records with notes from customer conversations. Liaising with internal teams to ensure customer queries, opportunities, or feedback are followed up. Assisting with general administrative tasks that support the wider service and engagement teams. Helping identify opportunities to improve the overall customer experience. What do I need? You do not need a technical background, but you should be a confident communicator who is comfortable speaking with customers and not afraid to pick up the phone. This role is ideal for someone who enjoys speaking with people and building relationships. We are looking for someone who has: Strong communication and customer service skills A friendly and confident telephone manner Good organisation and time management skills The ability to manage multiple tasks and maintain accurate records A proactive approach and willingness to learn Good attention to detail Confidence using Microsoft Office and general computer systems Previous experience in a customer service or administrative role would be beneficial, but not essential Most importantly, you will take pride in delivering excellent customer service and helping us build strong, long-term relationships with our customers. ⏰ Working Hours This is a part-time role, advertised as 2 days per week, Monday to Friday between 9:30am and 2:30pm, with flexibility around the days and exact hours to suit both the successful candidate and the needs of the business. We work hard, and we play hard – just a few of our Benefits include: 25 days holiday plus Bank Holiday leave (pro-rata for part-time roles) Paid day off to celebrate your birthday Life assurance Group income protection Employee Assistance Programme – 24-hour support to help with all of life’s challenges A supportive working environment focused on employee engagement and wellbeing Opportunities to learn and develop within a growing business REF-(Apply online only)

Job Description: Service Administrator £28,000 - £30,000 Monday - Friday The Role The Service Administrator plays a key role in ensuring our service operations run efficiently and customers receive outstanding support. You’ll be the link between customers, engineers, and internal teams, keeping schedules on track, parts where they need to be, and communication flowing. The Service Administrator Key Responsibilities: Scheduling service, maintenance, and repair work for field engineers Acting as the main point of contact for service-related customer enquiries Raising and processing job cards, purchase orders, and service documentation Coordinating parts availability with the parts department and suppliers Monitoring job progress and keeping customers updated Maintaining accurate service records and system data Supporting warranty claims and service reports Assisting with invoicing and cost tracking for service jobsEssential for the Service Administrator: Previous experience in a service coordination, scheduling, or similar administrative role Strong organisational and time-management skills Excellent communication skills — both written and verbal Ability to multitask and prioritise in a busy environment Good IT skills (Microsoft Office and service/CRM systems)Desirable (but not essential): Experience in the plant, construction, automotive, or engineering industry Knowledge of parts ordering or workshop processesIf you are interested in this Service Administrator role, please call Dave on (phone number removed), alternatively apply with your updated CV

As Customer Service Administrator, you will play a key role in delivering a high-quality service across our subscriptions function. Customer Service Administrator – Subscriptions. Deliver excellent customer service, building strong rapport and long-term relationships with clients.

Customer Services Advisor for their client in Thamesmead, Erith, and Belvedere. Candidates should have proven experience in customer service and excellent communication skills.

Part‑Time Customer Service Administrator. We're seeking a proactive and organised Part‑Time Customer Service Administrator to join a team in Tonbridge. Handling customer service enquiries professionally and confidently.

As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary. We would like to present you with an exciting opportuni

NCH Europe is seeking a Customer Service Administrator for a 10-month fixed-term contract to join their busy sales support team. The position involves order entry, service planning, and customer call handling. Candidates should have experience in a fast-paced customer service environment, excellent

Harrison Scott Associates is seeking a Customer Services Administrator based in West Midlands. The position requires some customer contact and is aimed at those with experience in the board or corrugated packaging sector.

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Ledbury! This is an exciting opportunity for someone with a passion for excellence and a

Customer Service Administrator. We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. Strong communication and customer service skills.

Ensuring a high standard of customer service is maintained at all times via outbound and inbound calls. Previous experience in a customer service or administrative role. Dealing with orders, deliveries and resolving customer queries on a daily basis.

J6952_1767717820 : Customer Service Administrator. Customer Service Administrator. Customer Service Administrator.

A customer service provider in the United Kingdom is seeking a candidate for a customer service role. Candidates should have experience in customer service and possess strong communication and organisational skills. This is an opportunity to work in a dynamic environment and contribute to a high sta

Identify opportunities to upsell and cross-sell by promoting additional products or services to meet customer needs, contributing to increased sales and customer value. Join a fantastic team showcasing your excellent customer relationships. This role is responsible for managing and exceeding custome

Adecco in Kettering is seeking a Senior - Business Process & Customer Service Sales Administrator for an urgent start. This temporary-to-permanent role requires strong customer service and administrative experience, with responsibilities including appointment scheduling, CRM management, and handling

Supplier & Customer Coordination: Act as the point of contact for suppliers and customers, managing communications regarding deliveries and stock availability. Are you a detail-oriented professional with a knack for logistics and administration? This role as an Administrator is working for a leading

Cactus Search is looking for a reliable Customer Service Administrator in Holmes Chapel. The role involves handling inbound customer calls, scheduling appointments, and supporting office administration.

Promote a customer‑led service and act as first point of contact for inter‑departmental/departmental and external contacts.

This is a fantastic opportunity to join a very friendly and supportive international customer service team as their Spanish speaking Export Customer Service Executive. Spanish Speaking Customer Service Executive. Previous customer service experience or administrative experience is essential.

Simon Hegele is seeking a Logistics Administrator in Didcot Quarter, Abingdon. This full-time role involves scheduling deliveries, managing customer communications, and processing logistic documentation. The successful candidate will have administration experience and a customer-focused attitude.

Customer Service Administrator. Customer Service Administrator. You will play a key role in supporting day-to-day operations, ensuring a high standard of service is delivered across a range of administrative and customer-focused tasks.

A leading recruitment agency is seeking a Sales & Customer Service Administrator for a full-time role in South East London. This position involves managing customer enquiries, processing sales orders, and coordinating with sales teams.

We are looking for a Prevention Customer Support Administrator to join Essex County Fire and Rescue Service at a pivotal time for our prevention work. We are open to discuss working arrangements including flexibility over hours and location, however the expectation is that, as a hybrid role your wor

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

A specialist media company in England is looking for a Customer Service Administrator to deliver high-quality service in a fast-paced environment. The role includes handling customer enquiries, processing orders, and supporting the subscriptions team.

Are you a proactive and detail-oriented administrator with a passion for delivering excellent customer service? One of the UK's leading residential property developers is looking for a Customer Service Administrator to join their dynamic team in Peterborough on a 1-month temporary contract. Customer

As part of the role, you will be supporting customers using the company's services, focusing on customer education, service communication, KPI understanding, complaints handling, and staying up‑to‑date with national partner system updates to ensure a consistent, informed, and 5‑star customer e

Proven experience in a similar role: Customer Services, Helpdesk, Engineer coordinator, Facilities, Repairs Coordinator, Maintenance, Client Services, distribution. We are looking to recruit an experienced Customer Services Advisor for our client based in Thamesmead, Erith, and Belvedere borders. En

Prepare and maintain pricing Quotes for Customers, ensure customer satisfaction and assist customers in finding products and services that meet their needs. Our Case Management Team connects and streamlines the Service processes to deliver greater efficiencies, superior analytics and, as required se

Define services & price the repair (service & spare parts). Know the product catalogues & Brand policies (services, warranty criteria, gratuity criteria…). Learn the relevant service & invoicing codes.

A well-established manufacturing business is looking to bring in a Technical Customer Service Administrator to support a busy and fast-paced operation. Ambitious and keen to develop, whether within customer service or the wider business, with a clear progression route available for those who want it

As a Sales & Customer Service Administrator in South East London, you will play a key role in ensuring smooth day-to-day operations across our sales and customer support functions. Sales & Customer Service Administrator in South East London - Full Time Job. Key Responsibilities as Sales & Customer S

A leading integrated supply chain company in Telford is seeking a Customer Service Administrator for a full-time permanent position. This role involves coordinating responses to customer requests, resolving queries, and supporting operational teams.

Customer Service Administrator. Tru Talent is delighted to be working with a well-established waste management client who is looking for an experienced Customer Service Administrator to join their team. Responsibilities of the Customer Service Administrator.

We are recruiting currently for a customer service administrator, it will be your job to ensure that all orders are progressed in a pro-active and efficient manner through to the completion of the order. Our platform connects technology resellers and service providers to the best IT, Comms and Cloud

Receptionist | Customer Service Administrator at Holdcroft Body Shop! Location: Hanley, Stoke on Trent, UK MATERNITY LEAVE COVER - 12 Month Fixed Term Contract Are you a highly organised and customer-focused professional with a keen attention for detail? Holdcroft's busy Body Shop in Stoke-on-Trent

Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a collaborative team who are always l

Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit. You can provide guidance by keeping yourself fully up-to-speed with the pra

Earn up to £700 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life.

Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products Flexibility to start a s

You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve. Passionately provide excellent customer service. Excellent customer service skills.

Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain our middle aisles of Non-Food products Flexibility to start a s

You will plays an important role in the day-to-day operations of our store activities by providing excellent customer service, stocking shelves, processing payments and helping maintain the store's appearance. I know my customers and serving them with passion and pride, giving great natural service.