Customer service administrator jobs in WorcesterCreate job alerts

Returns and Collections Coordinator Worcester £13.68 - £14.82 (equivalent to £26,681 to £28,89) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. We are currently looking for a Returns and collections Administrator to work within the UK Service Department (UK Sales) for the Spares Department (PDC) and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Responsibilities will be as follows: • The Organisation of collections from Customer (spindles, unused parts etc), • The Organisation of return items to Supplier (Mainly EPC & MEG) Customs Paperwork for return shipments to Europe., • Collection of exchange items., • The Unloading and Loading of Vehicles., • The Booking in and distribution of received items. Liaising with UK Service Department., • Will need to be focused, productive, confident, and highly motivated with good communication skills., • Must be a team player., • The ability to be flexible in working outside normal business hours., • A good level of computer literacy and excellent telephone manner in what is a very demanding customer focused role., • Professional appearance and attitude., • Strong administration skills, • FLT/Reach truck licence The successful candidate can also expect the following: • Join a successful, multi-national manufacturing company, • Excellent career potential, • 25 Days Holiday plus Bank Holidays, • X2 Salary Life Insurance Package and Well Being Programmes, • Aviva Pension, • Free Uniform, Free Parking, • Subsidised Restaurant on site, • Working hours are Monday to Friday 8:15am to 16:30 pm Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included.

Immediate Start, Temporary, Customer Accounts Administrator, Droitwich, Full time, Hybrid, £25k Your new company Hays are pleased to be working with this growing Droitwich organisation who are on the lookout for the right candidate to join them and start immediately. Your new role • Preparing and issuing customer contracts to enable the start of billing, • Supporting a seamless customer journey, including the creation of tailored payment schedules, • Responding promptly to customer enquiries and maintaining accurate records in Salesforce, • Collaborating with internal departments to resolve customer issues efficiently and courteously, • Managing cancellations, updating customer accounts, and generating final invoices, • Handling refund requests and maintaining clear communication with customers, • Processing promotional offers by verifying customer eligibility and updating internal systems, • Assessing and processing buyout eligibility for new customers, • Assisting the Credit Controller with payment chasing and arranging payment plans when required, • Providing support across other departmental tasks as needed, • Addressing issues proactively and in alignment with company values, • Updating customer accounts in compliance with GDPR requirements, • Hybrid work with 2 days in the office per week (once training has been completed)., • Free parking on site, • Friendly team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4769641

We are currently looking for an Administrator to work in a busy office environment in the construction sector This is a temporary contract for 4-6 months Hours of work are 8.30am-4.30pm The role is to provide efficient administrative support to the Customer Care team, ensuring homeowners of new build properties receive a high standard of service. The role involves coordinating customer queries, managing records, and supporting the resolution of post-completion issues in a timely and professional manner. Key Responsibilities * Act as the first point of contact for customer enquiries via phone, email, and online systems. * Log and manage customer service requests, defects, and complaints accurately within internal systems. * Coordinate with site teams, contractors, and suppliers to schedule inspections and remedial works. * Monitor progress of reported issues and ensure timely follow-up and resolution. * Maintain accurate and up-to-date customer records and property information. * Prepare and issue correspondence, reports, and documentation as required. * Support the Customer Care Manager with administrative tasks, reporting, and data analysis. * Ensure compliance with company policies, procedures, and relevant warranty standards. * Assist with customer satisfaction surveys and feedback tracking. * Liaise with internal departments (e.g., construction, sales, and technical teams) to resolve ...

Customer Service Administrator. Are you an organised and motivated individual with a passion for customer service and IT strength? We are looking for a Customer Service Administrator to proactively manage customer needs, expectations, and requirements, ensuring service level agreements are met and m

Sales Administrator Location: Worcester Salary: £30,000 - £35,000 Reference: (phone number removed) About the Business On behalf of our client, a well-established engineering and manufacturing organisation, we are recruiting for a Sales Administrator to join their commercial function. The business designs and delivers technically complex, safety‑critical solutions for customers operating in highly regulated sectors, with projects spanning the UK and international markets. The company places a strong emphasis on quality, technical knowledge, and long‑term relationships, rather than high‑pressure or high‑volume sales tactics. The Role This position plays a central role in supporting the sales operation and ensuring customers receive a professional, responsive service from enquiry through to quotation. Working closely with the Technical Sales Manager and internal teams, you will coordinate customer enquiries, assist with pricing and proposals, and help maintain momentum across live sales opportunities. The role is well suited to someone who enjoys structured work, clear communication, and contributing to a technically led sales process. Key Duties Acting as an initial point of contact for customer enquiries Producing and issuing quotations in line with internal procedures Proactively chasing outstanding quotations and responding to follow‑up questions Providing administrative and commercial support to the Technical Sales Manager Coordinating with engineering, operations, and internal stakeholders to obtain accurate information Supporting marketing activity, including campaigns, content, and lead management Attending exhibitions, trade events, and occasional customer meetings Maintaining accurate CRM and sales documentation Always representing the business professionally Candidate Profile Experience in sales support, customer services, internal sales, or a similar role Strong verbal and written communication skills Confident dealing with customers and internal stakeholders Highly organised with strong attention to detail A proactive and positive approach to work Comfortable working independently while contributing to a wider team Interest in working within a technical or engineering‑focused environment Package Competitive salary depending on experience Performance‑related bonus Pension scheme Healthcare and NHS top‑up cover Access to a company pool vehicle (where required) Holiday allowance plus bank holidays Scope for additional benefits such as flexible working and training How to Apply To apply, please submit your CV below or contact Jack on (phone number removed) or email (url removed) for a confidential discussion

Returns and Collections Coordinator Worcester £13.68 - £14.82 (equivalent to £26,681 to £28,89) About the Job The Company Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. We are currently looking for a Returns and collections Administrator to work within the UK Service Department (UK Sales) for the Spares Department (PDC) and reporting to the UK Service Manager. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak. Responsibilities will be as follows: The Organisation of collections from Customer (spindles, unused parts etc) The Organisation of return items to Supplier (Mainly EPC & MEG) Customs Paperwork for return shipments to Europe. Collection of exchange items. The Unloading and Loading of Vehicles. The Booking in and distribution of received items. Liaising with UK Service Department. The distribution and collection of items of tooling. Keeping a daily transport log. Person Specification Will need to be focused, productive, confident, and highly motivated with good communication skills. Must be a team player. The ability to be flexible in working outside normal business hours. A good level of computer literacy and excellent telephone manner in what is a very demanding customer focused role. Professional appearance and attitude. Strong administration skills FLT/Reach truck licence Full UK Driving Licence. The Reward The successful candidate can also expect the following: Join a successful, multi-national manufacturing company Excellent career potential 25 Days Holiday plus Bank Holidays X2 Salary Life Insurance Package and Well Being Programmes Aviva Pension Free Uniform, Free Parking Subsidised Restaurant on site Working hours are Monday to Friday 8:15am to 16:30 pm Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time. If this Coordinator/Administrator role sounds like the right opportunity for you then please call to discuss further, or email me at the address supplied. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency. In order for your CV to be processed effectively, please ensure your name, email address, phone number and location (post code OR town OR county, as a minimum) are included

I'm looking for a proactive and organised Customer Service Administrator to join my client's busy Customer Services team for a 3-month temporary assignment. Reporting to the Customer Service Manager, you will play a key role in providing exceptional service to customers. You'll also support with pro

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Ledbury! This is an exciting opportunity for someone with a passion for excellence and a

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team. Proven exper

Sales Support/Customer Service Administrator. We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Provide additional support to the Customer Service Executive during peak periods or absences.

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. If you’ve also worked in the following roles,

Customer Service/Office Administrator. Provide administrative support for customers allowing them to log in to the website and customer portals. Receiving and processing emails from Customers, categorise by Customer type and process accordingly.

A leading equipment rental provider is seeking a Customer Service Administrator to be the first point of contact for facilities management clients.

A recruitment agency is looking for a Sales Support & Customer Service Administrator in West Molesey. Candidates should have prior experience in administration or customer service, excellent communication skills, and proficiency in Excel. This hybrid role involves managing customer enquiries, suppor

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.

A specialist media company in England is looking for a Customer Service Administrator to deliver high-quality service in a fast-paced environment. The role includes handling customer enquiries, processing orders, and supporting the subscriptions team.

As part of the role, you will be supporting customers using the company's services, focusing on customer education, service communication, KPI understanding, complaints handling, and staying up‑to‑date with national partner system updates to ensure a consistent, informed, and 5‑star customer e

A customer service provider in the United Kingdom is seeking a candidate for a customer service role. Candidates should have experience in customer service and possess strong communication and organisational skills. This is an opportunity to work in a dynamic environment and contribute to a high sta

Customer Service Administrator. Customer Service Administrator. Experience in both administrative and customer service or contact centre environments.

As customer service administrator you will be the first point of contact for the company, maintaining their reputation for outstanding customer service. Customer Service Administrator. You will process all customer orders, quotes, and queries so that all their customers needs, requirements and expec

Transport Customer Service Administrator. Good communication skills are essential with the ability to express empathy with customers. Good 'people skills' for working with a range of colleagues and customers.

A recruitment agency is looking for an experienced Customer Service Administrator in Chelmsford. This role involves processing orders and providing excellent customer service via phone, live chat, and email. Ideal candidates will have a strong background in customer service, attention to detail, and

We are looking for a motivated and organised Customer Services Administrator to join our client’s busy team based on the outskirts of Banbury. In this role, you will provide excellent customer service, processing orders using SAP and Excel, handling customer enquiries, and supporting the sales tea

Skills Required for the Customer Service Administrator:. J6952_1767717820 : Customer Service Administrator. Customer Service Administrator.

Ensuring a high standard of customer service is maintained at all times via outbound and inbound calls. Previous experience in a customer service or administrative role. Dealing with orders, deliveries and resolving customer queries on a daily basis.

Manage inbound customer enquiries, process website and trade orders, and support the daily sales administration function, ensuring accurate order handling, excellent customer service, and smooth coordination between customers, couriers, and internal teams. Customer Service Administrator - High Wycom

Join a forward-thinking company as a Sales Administrator, where your role will be pivotal in delivering exceptional customer service and ensuring smooth order processing. You'll manage customer enquiries, generate necessary paperwork, and coordinate deliveries, all while working in a supportive envi

The position involves switching between customer service and logistics tasks based on operational priorities while maintaining a high standard of accuracy and service. Logistics and Customer Service Administrator. Logistics and Customer Service Administrator.

A leading homeware design company in Greater London seeks a Sales & Customer Service Administrator. In this role, you will manage customer enquiries, process sales orders, and collaborate with the sales team for effective administration.

As Customer Service Administrator, you will play a key role in delivering a high-quality service across our subscriptions function. Customer Service Administrator – Subscriptions. Deliver excellent customer service, building strong rapport and long-term relationships with clients.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

Minimum 5 years experience in a customer service/administrator or similar role. For more information on the Customer Service/ Administrator, please call Major Recruitment Telford. Major Recruitment is currently recruiting an experienced for Customer Service/Administrator Representative for a well es

Are you organised, have experience using the phone in a business setting and enjoy helping people? We’re looking for a friendly and reliable Customer Service Administrator to join our busy booking team. Our job is to contact the customer or tenant and book the appointment with one of our surveyors

A well-established services company in the UK is seeking a dedicated Customer Service/Office Administrator. Ideal candidates will have strong communication and organisational skills, time management abilities, and experience in customer service. The role involves liaising with customers, managing di

Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Communicate with customers via phone, email and chat.

A leading recruitment agency is seeking a Sales & Customer Service Administrator for a full-time role in South East London. This position involves managing customer enquiries, processing sales orders, and coordinating with sales teams.

Part‑Time Customer Service Administrator. We're seeking a proactive and organised Part‑Time Customer Service Administrator to join a team in Tonbridge. Handling customer service enquiries professionally and confidently.

As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary. Key Duties of a Customer Service Administrator include:

We have a fantastic new job opportunity for a Data Entry Administrator / Customer Service Data Processing Assistant who has excellent typing accuracy, strong organisational skills and the ability to manage data entry and customer enquiries efficiently. An exciting opportunity for a highly organised

To apply, please send your CV to [application email] quoting Logistics Customer Service Administrator. Logistics Customer Service Administrator. A well‑established business within the logistics sector is looking to recruit a Logistics Customer Service Administrator to join its busy and fast‑pace

Are you ready to make a real impact in your community? Our client, a highly respected local government organisation, is on the lookout for passionate individuals to support their field operation and achieve service delivery performance targets. Collation and distribution of required evidence request

This is a fantastic opportunity to join a very friendly and supportive international customer service team as their Spanish speaking Export Customer Service Executive. Previous customer service experience or administrative experience is essential. Spanish Speaking Customer Service Executive.

Our client has an exciting opportunity to join their organisation as a Customer Service Advisor/ Agent to enhance customer relations, for an organisation based in Chessington. Process customer orders and confirm orders are despatched. Excellent communication skills & experience working in a similar

As we continue to expand, we are looking for a proactive and efficient Customer Service / Administrator to join our remote team. Customer Service / Administrator - Remote at Trade Prices Direct. No specific certifications required, but any relevant qualifications in customer service or administratio

Customer Service Administrator. You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Excellent customer service skills.

Customer Service Administrator Temporary role to start ASAP. Customer Service Administrator. You will be responsible for delivering a high standard of customer service to both internal and external customers across multiple channels including phone, email, online platforms, social media, and written

Customer Service Administrator. We are looking to recruit an experienced customer services executive to join their small and friendly team!. Previous experience working in a Customer Service environment is essential.

A leading integrated supply chain company in Telford is seeking a Customer Service Administrator for a full-time permanent position. This role involves coordinating responses to customer requests, resolving queries, and supporting operational teams.