105 Best customer service administrator Jobs in Ilford (December 2025)

£22000–£28000 yearly

Join our team as a Social Media Manager with experience in administrative and receptionist duties. This role offers a fantastic opportunity for individuals passionate about cars and automotive knowledge, with full training provided. Responsibilities: • Manage social media platforms, including Instagram, TikTok, Facebook, YouTube, and Snapchat., • Create and upload engaging video content, stories, reels, and posts., • Understand and apply social media algorithms to increase engagement., • Exhibit excellent communication skills while confidently handling front-end customer interactions and inquiries., • Professionally answer phone calls and manage bookings through walk-ins and our online system., • Generate invoices and manage stock orders when levels fall below threshold., • Work independently and collaboratively within a team setting., • Manage time effectively to handle multiple projects simultaneously., • Maintain a proactive attitude towards learning new digital content creation tools and techniques. Skills Required: • Strong knowledge of social media management and video content creation., • Excellent communication and customer service skills., • Basic proficiency in Microsoft Office and computer literacy., • Ability to generate invoices and handle bookings., • Previous administration experience is an advantage. If you are a vibrant, positive individual eager to contribute to our team, especially if you have a passion for cars and administration experience, we would love to hear from you!

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Grocery Hut & bazar Ltd

Job description: Job Summary We are seeking an experienced and dynamic Retail Manager to lead our store operations. The successful candidate will be responsible for overseeing daily activities, managing staff, and ensuring exceptional customer service. This role requires strong leadership, organisational skills, and a passion for retail management. Multilingual or bilingual abilities are highly desirable to facilitate effective communication with diverse customer bases and team members. The Retail Manager will play a pivotal role in driving sales, maintaining visual merchandising standards, and fostering a positive shopping environment. Duties Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service Supervise daily store operations, including opening and closing procedures Manage staff scheduling, training, and performance evaluations Oversee merchandising activities to ensure attractive product displays aligned with brand standards Monitor stock levels, coordinate inventory management, and place orders as necessary Implement sales strategies and promotional campaigns to maximise revenue Maintain excellent communication with staff and customers, demonstrating professional phone etiquette and organisational skills Analyse sales data to identify trends and opportunities for growth Ensure compliance with health and safety regulations and company policies Handle customer complaints effectively to resolve issues promptly Requirements Proven management experience within the retail sector, including supervising teams and overseeing store operations Strong leadership qualities with the ability to inspire and manage diverse teams Excellent communication skills, both verbal and written; multilingual or bilingual abilities are advantageous Demonstrable organisational skills with the ability to prioritise tasks efficiently Experience in sales management, merchandising, and administrative duties within a retail environment Proficiency in time management to meet deadlines in a fast-paced setting Strong interpersonal skills with professional phone etiquette Ability to adapt quickly to changing priorities and maintain a positive attitude under pressure Previous experience in retail management or related roles is essential This position offers an exciting opportunity for a motivated individual eager to lead a vibrant retail team while delivering exceptional shopping experiences. Job Types: Full-time, Permanent Benefits: Sick pay Store discount UK visa sponsorship Work Location: In person

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Texaco Poplar

Business Support Officer

Providing administrative support to departments and functions within the business; working flexibly across the service, working on a range of activity to provide proactive support to service users; to play an active part within the wider Retail team; contributing to team activities, discussions and decisions to grow and improve the Heritage Portfolio business; articulating the service offers for all retail venues, including the food, the equipment, the flow and the customer experience to improve the Heritage Portfolio business; recruiting, training and developing team members as appropriate to their job role and growth; managing workload in a responsive way to assist the retail supervisors to meet key objectives and external regulatory requirements; ensuring the professional delivery of established business processes such as database management to support the organisation; working with colleagues and team leaders to identify areas for improvement, ensuring the support offer remains appropriate for all service users; working methodically to prioritise work and meet deadlines; using innovative and imaginative thinking to improve service delivery; reporting immediately any incidents or accidents, fire, theft, loss, damage, unsuitable food offers and take such action as may be appropriate.

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