JOB TODAY logo

Hospitality & Tourism Operations Apprentice - Denfenx - London

Host & Hostess

2 hours ago•91 views

Hospitality & Tourism Operations Apprentice


Location: London
Salary: £27,000 per year
Job Type: Full-Time Apprenticeship
Working Pattern: Monday to Friday, with an allocated paid study day


About the Role
We are looking for a motivated individual to join our team as a Hospitality & Tourism Operations Apprentice.
This is a paid apprenticeship opportunity combining practical workplace experience with university study in International Hospitality and Tourism Management.


You’ll work across different areas of the business, gaining hands-on experience in hospitality operations, customer experience, administration, events, sales and business development while working towards your qualification.


Key Responsibilities

  • Support the day-to-day running of hospitality and tourism operations
  • Assist with bookings, reservations and customer enquiries
  • Deliver a high standard of customer and guest service
  • Support front office and general administrative duties
  • Help coordinate events, meetings and hospitality activities
  • Assist with sales, marketing and promotional campaigns
  • Support social media and digital marketing activity
  • Maintain customer, booking and operational records
  • Assist managers with reports, budgets and basic financial administration
  • Help identify opportunities to improve customer experience and business performance
  • Work with different departments to ensure services run smoothly
  • Support projects relating to tourism, hospitality and business development

What You’ll Develop
Throughout the apprenticeship you’ll gain practical experience in areas including:

  • Hospitality operations management
  • Customer service and guest relations
  • Sales and marketing
  • Events management
  • Business development
  • Financial and commercial awareness
  • Digital and social media marketing
  • Revenue and performance monitoring
  • Leadership and people management
  • Project management

Who We’re Looking For
You don’t need previous hospitality management experience. We’re looking for someone who is:

  • Friendly, professional and confident communicating with people
  • Organised and reliable
  • Interested in hospitality, tourism, events or business
  • Comfortable working as part of a team
  • Willing to learn and take on responsibility
  • Customer focused with good attention to detail
  • Interested in developing into a future management position

What You’ll Receive

  • £27,000 starting salary
  • Full-time paid employment
  • Allocated paid study time alongside your role
  • Practical experience within the hospitality and tourism industry
  • Support from your workplace manager and university
  • Opportunities to develop across operations, events, customer experience and management
  • Career progression into roles such as Hospitality Manager, Guest Relations Manager, Front Office Manager, Events Manager, Travel Administrator or Operations Manager

This opportunity is ideal for someone who wants to earn a salary, gain meaningful industry experience and develop their hospitality and tourism management career while studying alongside their employment.

  • Experience
    Not required
  • Employment
    Full-time
  • Salary
    from £27,000 yearly

pin icon1 Canada Square, E14 5NY, London

icon
Host & HostessLondon

Denfenx • 11-50 Employees

Hiring on JOB TODAY since August, 2026

A UK recruitment and career development provider specialising in apprenticeships, graduate opportunities, university enrolment and entry-level roles, connecting ambitious candidates with training and trusted employers.

Zakary P. avatar icon
Zakary P.Active 1 hour ago
Are you hiring?

Post a job and hire

Hire now

More jobs from this company

Jobs like Hospitality & Tourism Operations Apprentice