Are you a business? Hire Sales & Marketing candidates in Ilford
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
Seeking a social media coordinator to work on social media strategy and social ads such as Meta, Google, Tiktok etc Must have proven experience in Managing ad campaigns Based in E14 9TS
Are you looking for a challenging job that will change your life? Do you want to work for the leading letting estate agency of London? We are looking for 2 letting negotiators to start immediately. ITALIAN, SPANISH, FRENCH, CHINESE speakers and more! What’s in it for you? Uncapped earning potential – Base salary plus uncapped commission. Top performers regularly take home £50,000+. Tailored development – Our Development Programme provides structured training and hands-on mentoring from day 1. A vibrant, high-performance culture – Work alongside driven individuals in a fast-paced, supportive environment. Recognition and rewards – Team socials, weekly incentives, and annual events to celebrate your wins. Time off that matters – Paid holiday, your birthday off, and a company pension plan. Who you are: Charismatic communicator with natural people skills Hungry to learn, earn, and rise through the ranks Smart, professional, and always presentable Fluent in English (additional languages are a big plus) We offer : Basic Salary + Commission Training Weekly Bonuses Monthly bonuses CAREER PROGRESSION opportunity!! No previous experience? No problem. If you’ve got the right attitude, we’ll teach you everything you need to know. Job Types: Full-time, Permanent, Fixed term contract Benefits: Company events Company pension Employee discount
(No Experience Required) Immediate Starts Available! Please Note: Full time equivalent availability is required for this role. Antzara, based in the center of London, Specialising in field sales & marketing, we focus on boosting brand awareness & driving revenue while delivering excellent customer service. This full time equivalent, subcontracted role offers commission-based earnings, ideal for those motivated by performance & success. Our company’s mission is to connect customers with their clients' brands, creating long lasting relationships. All whilst providing a supportive, friendly & motivated working environment for our sales team to achieve their professional & personal goals. This role is not suitable for candidates currently in education due to the full-time equivalent commitment required. Responsibilities • Sales: Engage in face-to-face sales in residential environments at various locations in the London area and drive sales and customer experience., • Customer Service: Deliver top-notch customer service to ensure satisfaction, retention & customer experience., • Marketing: Leverage your expertise to clearly communicate product benefits, effectively boosting brand awareness., • Teamwork: Collaborate with colleagues to refine sales pitches & tailor your sales approach., • Client Knowledge: Provide information, stats, case studies and/or examples, and be able answer questions that customers might have., • Listen: Take on advice from your coach, to be able to grow your skills and understanding, and listen to customers and try to overcome objections., • Meetings & Events: Participate in daily office meetings & optional social gatherings across the globe to grow your network and learning potential. What We Offer • Recognition: Celebrate success at weekly meetings & national award ceremonies., • Earning Potential: We offer the opportunity to earn through commission and added incentives when certain sales thresholds are met., • Company Culture: Be part of a our team that moves fast, supports each other, and knows how to have fun while achieving great things together., • Training & Development: Develop sales & customer service skills through one-on-one mentorship with a senior sales associate., • Career Growth: Clear path to progress into leadership & mentor roles, within your first year., • Incentives: Earn extra financial rewards, event invites & win invites on international travel events. Prime Location: Office located in the heart of London. Immediate Starts Available! Requirements Communication: Strong face-to-face communication skills in English. Location: You must be able and willing to commute to our office in central London. Team Skills: Enjoy working within a team, meeting new people & building connections. Full time Equivalent Availability: Eligible and available to work in the UK for 5 full days a week (Between Mon-Sat). No Experience: Experience in customer-facing roles (like retail, hospitality, warehouse, sales or customer service) is a plus but not required due to the initial training we provide. Your next career move starts here! Apply now and submit your up to date CV and contact details for this immediate start opportunity. Successful candidates will be contacted within 24 hours to arrange an face to face meeting at our dynamic office in Dalston, London.
Key Responsibilities: Marketing Strategy – Liaises with client to discuss product/service to be marketed, defines target group and assesses the suitability of various media, conceives advertising campaign to impart the desired product image in an effective and economical way, including planning which media to use, such as print, television, radio or online advertising. Business Management Financial Planing – Reviews and revises campaign in light of sales figures, surveys, etc. Customer Outreach & Promotion – Stays abreast of changes in media, readership or viewing figures and advertising rates.
We are seeking a motivated and enthusiastic property consultant to join our growing team. This position is ideal for individuals with some prior estate agency experience who are looking to further their career. You will receive comprehensive training and support to develop your skills in sales, negotiation, and customer service. Key Responsibilities: Assist in the negotiation of property sales and provide exceptional service to clients. Conduct property viewings and provide relevant information to potential buyers. Support the senior sales negotiators in managing client relationships and maintaining communication. Learn and apply effective negotiation techniques to maximize sales opportunities. Maintain up-to-date knowledge of the local property market and industry trends. Help manage property listings and ensure all information is accurate and current. Participate in training sessions and team meetings to enhance skills and knowledge. Requirements: Strong interest in a career in real estate or sales. Excellent communication and interpersonal skills. Motivated, proactive, and eager to learn. Ability to work effectively in a team. A minimum 6 months experience in sales. Must have valid UK driving licence and vehicle. What We Offer: Comprehensive training and development opportunities. A supportive and collaborative work environment. Competitive salary with performance-based incentives. Opportunities for career advancement within the agency.
1.Create and implement marketing strategies. 2.Plan and oversee advertising campaigns. 3.Conduct market research and analysis. 4.Coordinate with creative and sales teams. 5.Manage campaign budgets and schedules. 6.Track and report on campaign performance. 7.Maintain client and stakeholder relationships. 8.Monitor market trends and competitor activity.
Sales Representatives • Solid Gold Marketing, • London, • Benefits, • Company events, • Flexible, • Travel - expenses paid. Full job description We're a face-to-face marketing company based in London! Are you tired of working for someone else and want to take control of your earning potential? Are you a highly motivated go-getter with a passion for sales? This exciting role empowers you to be the master of your own destiny, allowing you to unleash your sales skills and generate unlimited income based on your performances also great advancement opportunities. As a sales representatives at Olympus Marketing your role is to be a public facing representative of a brand from our client, whether that is events and conferences, business to business or residentially, Face to Face. Are you looking for a change, a place that is energetic, driven and motivated? With career progression like you've never experienced before? this role gives you endless opportunities and a flexible work-life balance! On top of this, full product training and in-depth coaching is provided, with the opportunity of being surrounded by industry experts and mentors which will take your negotiation and inter-personal skills to a new level! what do you need? Be willing to learn Confident talking to people Be self-motivated and proactive Ability to maintain a positive attitude Enjoy working as part of a team Be of smart appearance Desire to succeed Benefits of this role include: All expenses paid opportunities to travel around the world Unlimited, fully uncapped earnings Flexibility Educating and networking Exclusive access to events within the UK and Europe If you are looking for a change of a career or a new challenge, get in touch If you are a successful, a member of our recruitment team will be in touch with you shortly to arrange a face-to-face appointment with you. Where the director will cover all the details of the day to day of a sales representative, the progression opportunities along with the clients that we are currently working with. Job Type: Full-time Pay: £485.00 -592.00 per week (Depending on how driven and hard working you are). Benefits: Company events Flexible Language Requirement: English required Schedule: Flexitime Monday to Friday Weekend availability. Looking for someone who is willing to learn and listen, Driven. Someone who will be in it for the long run, As there are many advancement opportunities and possibilities of becoming an owner of your own business. Someone with work ethic, motivated with the right mentality. No excuses. You don’t have to be a sales representative to get the job, but you do need necessary people skills. When applying please do tell me a little about yourself, Why you think you’d be a good fit, what value you would bring, your experience.
We’re looking for a hardworking and reliable E-Commerce Assistant/Packer to join our team! We’re a growing retail company specialising in clothing, beauty products, toys, and more – and we’re looking for a dedicated new team member to help us deliver a seamless shopping experience to our customers. This is a home-based role, so you must have a clean and organised space at home where you can store and manage stock. Applicants must an active drivers license & own their own vehicle! Key Responsibilities: - Pack customer orders carefully and accurately - Drop off orders to local stores or postage/drop-off points - Manage and update our online sales platform. This includes replying to customer messages and uploading new stock. The working hours are from Monday to Friday, 9AM-5PM (40 Hours Weekly). We offer a pay rate starting at £12 per hour with the possibility of an increase, depending on your performance. Pay date on the 20TH of each month. Experience is not necessary but will be a bonus. All necessary equipment and training will be provided. We’re looking for someone local to Stratford so please don't apply if you’re not nearby.
NOW RECRUITING S.O.O.N Acquisitions HUNGRY? COMPETITIVE? READY TO PROVE YOURSELF? We’re building a NEW HIGH PERFORMANCE SALES TEAM in London, and we’re looking for ambitious people to join us. • Full training (no experience needed), • Fast progression & leadership opportunities, • Uncapped earnings (your work = your pay), • Travel, events & socials This is not for everyone… Its for people who want to win. Apply today!!! If successful in stage 1 of our recruitment process, a member of our recruitment team will contact you within 48 hours.
The company is offering a rare chance for people to advance in their careers based on their own abilities and achievements. If you're committed to your career and motivated to work hard, the company provides a supportive environment.
We are seeking motivated and outgoing individuals to join our sales and marketing team as Door-to-Door Representatives. This is a 100% commission-based role ideal for people who enjoy face-to-face interaction, are goal-driven, and thrive in a fast-paced environment. • Responsibilities:, • • Promote and sell products/services directly to customers through door-to-door outreach, • • Educate potential customers about the benefits and features of our offerings, • • Generate leads and close sales independently, • • Maintain a professional and positive attitude while representing the company, • • Track daily activity and report on progress to the team lead, • Requirements:, • • Excellent communication and people skills, • • Self-motivated and results-driven, • • Comfortable working outdoors and speaking with new people, • • Sales experience is a plus but not required — training provided, • Compensation:, • • 100% commission per sale, • • Performance-based bonuses and incentives available, • company phone/tablet
Requirements: Marketing degree in Marketing/Business/Communications/Applied economics, or a related field 10 years of experience in a marketing or communications role both in B2B & B2C Solid understanding of digital marketing tools and techniques Excellent written and verbal communication and presentations skills Creative thinking with attention to detail Proficiency in MS Office ( words, excel and PowerPoint Bi- Lingual
Now Hiring: Letting Negotiator at Life Stay Done with the 9-5 slog, customer service scripts, or restaurant shifts? Life Stay, a top property management crew, is hunting for a Letting Negotiator to join our hustle-hard team! We need fighters—people who don’t take “no” for an answer, chase the cash, and live for the thrill of closing deals. You don’t need perfect English or fancy experience—just guts, grit, and a hunger to win. Our top earners prove it: persistence pays, and we’ve got the cash to show for it! What We Offer: Position: Letting Negotiator Salary: £1,000–£4,000/month (the more deals you smash, the fatter your paycheck) Perks: Flexible hours, a crew that’s got your back, monthly bonuses, and a company car for the heavy hitters Role Snapshot: Get in front of tenants and figure out what they want Show properties like you own the place Push, negotiate, and lock in deals—no backing down Keep clients and tenants coming back for more Speak English well enough to get by (if you’ve got sales or lettings chops, even better—but not required) Who We Want: Relentless go-getters who thrive on “yes” People who connect fast and don’t quit Money-hungry hustlers with a nose for sales Anyone sick of dead-end 9-5s, call centers, or waiting tables Attitude over polish—bring the drive, we’ll show you the ropes Why This Beats the Grind: Work when you want, not when you’re told Join a team that rewards results, not clock-watching Turn your hustle into a career with big payoffs Ditch the apron, headset, or timecard. Join Life Stay and stack cash in London’s property game. Your breakout starts here—grab it!
Key Responsibilities: Identifying and researching potential clients, markets, and business opportunities Reaching out to prospective clients via calls, emails, meetings, or networking events Building and maintaining strong relationships with new and existing clients Preparing and delivering pitches, proposals, and presentations Collaborating with marketing, product, and sales teams to align growth strategies Negotiating contracts and closing deals Monitoring market trends and competitor activity Meeting sales targets and reporting performance to management
Duties: Observation & Development: Monitor children’s growth and development, identifying individual needs and interests. Plan and deliver engaging activities that promote learning, creativity and social skills. Provide a safe, nurturing, and stimulating environment for children. Attend to their daily needs including meals, hygiene, rest and play. Build and maintain strong, supportive relationships with parents and guardians. Act as the primary point of contact for any inquiries, updates, or concerns. Develop relationships with local schools, nurseries, and community groups to support children’s education and wellbeing. Coordinate with educational institutions when required. Identify opportunities to introduce new activities, learning resources and age-appropriate programs to enrich children’s experiences. Work closely with parents, educational professionals and health providers to ensure holistic care and support for each child. Stay informed on childcare regulations, safeguarding policies and early years education standards. Ensure that all care practices meet legal and professional requirements. Continuous Improvement: Regularly reflect on practice, seek feedback and update childcare strategies to maintain a high-quality service. Skills: Excellent communication and interpersonal skills. Strong sales and marketing skills. In-depth knowledge of child admissions regulations and procedures. Excellent research and analytical skills. Time management and organisational skills. Strong work ethic, self-motivation, and a results-oriented attitude. Qualification and experience: 2-3 Years Experience Required Bachelor's degree (Preferred)
Our training will help you kick-start a new career in Digital Marketing. We are recruiting for companies who are looking to employ our Digital Marketing Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is broken down into easy steps. Video Leacture Practical Projects Assignments Quizzes Guaranteed Job Placement At this point you will have fully completed our Digital Marketing Traineeship and be ready to start work. Through our range of partnerships throughout the UK with Digital Marketing organisations, we are able to place you into an entry level role within your local area. You will be working as either a Digital Marketing Trainee or Digital Marketing Associate. We guarantee you will be offered a job upon completion or we will refund you 100% of your course fees back. At a one off cost of £1495, or a deposit of £212 followed by 10 interest free monthly instalments of £148, this represents a great opportunity to start a rewarding career in Digital Marketing and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a new career? Apply now and one of our friendly advisors will be in touch. 'Please note that this is a training course and fees apply’
We are looking for a worker to go shop to ship purchasing products for us as outlined by us each day. Will be looking for the candidate to cover as many shops as possible with the day and in the week. The job requires hard work, dedication, time management and being sharp to get as many products we need at discount prices.
Require a Social media guru with a proven track record
Works closely with directors and senior staff to shape and refine property management services. Supports strategic planning, performance goals, and long-term business growth. Engages landlords, tenants, and stakeholders to assess needs and gather feedback on service delivery, pricing, maintenance, and communication standards. Conducts regular market reviews to benchmark PREEM LIMITED’s services against competitors. Prepares reports and suggests innovations to boost competitiveness in the UK market. Oversees day-to-day property management operations, ensuring effective client account handling, high service levels, tenant satisfaction, and legal compliance. Recruits and trains junior sales staff. Leads onboarding and continuous training to ensure all team members understand procedures, legislation, and service standards. Produces internal reports and strategic proposals for leadership, focusing on service quality, compliance, occupancy, and business development opportunities. Stays up to date with property laws, maintenance technologies, and competitor offerings to enhance the company’s value and improve client retention.
Pisoria is excited to offer an opportunity for a Lettings Negotiator freelancer to join our dynamic team. If you are ambitious, eager to learn, and ready to accelerate both your personal and professional growth, this role is for you! This role will challenge you to match the right properties with the right people while sharpening your sales skills. Position: Lettings Negotiator (Flexible Hours) Applicants must: • Have a valid working permit and right to live in the UK., • Be trustworthy, responsible, and highly motivated., • Possess a strong sales orientation and readiness to work hard for a rewarding income., • Have a background as a Bartender, Waitress, Sales Assistant, or Barista, or any role demonstrating strong customer engagement skills., • Students welcome to apply Requirements: • Outstanding communication skills; fluency in English is a must, additional languages are an asset., • Excellent organizational skills and the ability to deliver exceptional customer service., • Be smart, mature, with a pleasant and outgoing personality., • Ability to work independently as well as part of a team., • Computer literacy is essential., • Previous experience in a similar field is advantageous but not required. Benefits: • Flexible working hours to suit your lifestyle., • A vibrant, energetic work environment., • Access to an extensive property database., • Competitive incentive earnings based on commission-only role with weekly and monthly bonuses., • Opportunity for professional growth through sales training and real estate market. This position offers a unique platform to enhance your skills in a fast-paced, exciting field, surrounded by a team of young, like-minded professionals. Join Pisoria and turn your potential into a successful career in real estate!
we are an award winning indie grocery retailer based in Walthamstow London. We are keen to up our game with in store marketing (point of sale) including adding new advertising screens to celebrate the amazing local food heroes and challenger brands we work with. We are looking for someone who is strong with design and able to coordinate communications eg organising videos with suppliers and getting them on our screens in store. look forward to hearing from you thanks Chris
Serving customers getting payments making there ice creams
Job Title: Booking Agent – Athlete Recovery & Wellness (Mobile Services) Freelance or Part-Time | London & Essex Region Company: Renaissance Wellbeing Clinic (Romford) In partnership with Aligned Rep Agency About Us: At Renaissance Wellbeing Clinic, we believe peak performance begins with powerful recovery. For over 10 years, we’ve supported elite and amateur athletes with tailored treatments that include sports massage, deep tissue therapy, and Reiki energy healing. Now, in collaboration with Aligned Rep Agency, we’re expanding our reach through mobile services—and we’re looking for a passionate, organised Booking Agent to help us connect with athletes, coaches, and sports organisations across London and the South East. Role Overview: As a Booking Agent, you will represent and promote our mobile athlete recovery services to the sports community. You’ll be responsible for sourcing new clients, building strong relationships, managing bookings, and ensuring athletes receive world-class wellness support wherever they train or compete. Key Responsibilities: • Source and secure bookings with athletes, sports clubs, personal trainers, and managers, • Represent Renaissance Wellbeing Clinic’s recovery services professionally across events, gyms, and social platforms, • Manage scheduling, locations, and therapist coordination for mobile appointments, • Educate clients about the benefits of sports massage and Reiki therapy, • Maintain a growing contact database of athletes and industry leads, • Assist in creating promo content (with our media team) to showcase athlete recovery services, • Experience in sports booking, talent management, wellness coordination, or personal assistant roles, • A strong network within the sports, fitness, or wellness industry, • Excellent communication and negotiation skills, • Confidence approaching and pitching to athletes and coaches, • Good time management and ability to handle logistics, • A passion for performance, recovery, and holistic wellbeing, • Bonus: understanding of Reiki, massage therapy, or athlete conditioning • Compensation: • Commission-based (varies depending on experience and reach), • Incentives for high-volume bookings and client retention, • Flexible hours, remote work, and access to exclusive events To Apply: Email your CV or a short video introduction Subject Line: Booking Agent – Athlete Recovery
About Us Life Stay is a leading HMO (House in Multiple Occupation) management specialist in London, dedicated to delivering exceptional service, compliance, and returns for our property investors and tenants. We pride ourselves on integrity, innovation, and a collaborative culture that empowers every team member to drive business growth. The Role We’re looking for a Hungry Business Development Manager who thrives on closing deals, building lasting relationships, and driving revenue in a dynamic property environment. You’ll be the face of Life Stay, responsible for both direct landlord outreach and establishing partnerships with agencies to source new HMO opportunities. Key Responsibilities • Direct Landlord Sales: Identify, approach and pitch HMO management services directly to private landlords., • Agency Partnerships: Develop and nurture relationships with estate agents and property finders to secure off‑market HMOs., • Prospect & Pipeline Development: Research and target prospects via cold calling, networking events, and digital channels., • Pitch & Present: Deliver compelling presentations that articulate Life Stay’s unique value proposition in HMO management., • Negotiation & Closure: Lead deal negotiations, prepare proposals and secure contracts to meet or exceed revenue targets., • Market Insight: Monitor London’s HMO landscape, competitor offerings, and landlord feedback to refine our sales strategy., • Cross‑Functional Collaboration: Coordinate with operations, compliance, and marketing teams to ensure seamless onboarding and landlord satisfaction. What We’re Looking For Essential • Dual‑Channel Expertise: Comfortable selling directly to landlords and forging partnerships with agencies., • Hungry & Driven: Self‑motivated, goal‑oriented, and comfortable in a fast‑paced environment., • Excellent Communication: Strong verbal and written skills; confident presenter capable of influencing stakeholders at all levels., • Negotiation Skills: Skilled at handling objections, structuring win‑win deals, and closing efficiently. Desirable 1. Property Sector Experience: Background in real estate, property management, or lettings is a plus—but not mandatory., 2. London Market Knowledge: Familiarity with London boroughs, HMO regulations, and landlord/investor pain points., 3. CRM Proficiency: Experience with Salesforce, HubSpot, or similar platforms to manage pipelines and client data. What We Offer Competitive Salary + Commission: Uncapped earning potential. Career Progression: Clear pathways into senior leadership or strategic roles. Training & Development: Ongoing sales coaching, industry certifications, and attendance at property events. Team Culture: Collaborative, supportive environment with regular social events and team‑building activities.
We are seeking a dynamic and results-driven Marketing Manager to support our marketing department in implementing marketing strategies, managing campaigns, and driving brand awareness. You will play a vital role in executing marketing plans, analyzing market trends, and coordinating promotional activities. Key Responsibilities: • Develop and implement marketing campaigns across various channels (digital, print, social media, events, etc.)., • Create engaging content for social media, email marketing, websites, and other platforms., • Conduct market research to identify new opportunities and trends., • Support lead generation and customer acquisition efforts., • Monitor and report on campaign performance using analytics tools (e.g., Google Analytics, CRM platforms)., • Coordinate with designers, copywriters, and external agencies for creative assets and deliverables., • Assist in organizing promotional events, trade shows, and product launches., • Maintain and update the company's CRM and marketing databases., • Stay up to date with industry trends, competitors, and best practices. We’re committed to hiring a diverse workforce from different professional and cultural backgrounds, and to that end we encourage a variety of people to apply to join our company to represent the diverse range of subjects associated with our organisation.
🚀 Join Our Team as a Sales & Marketing Assistant (Commission-Based) BluePoint Accountancy Are you an ambitious, self-motivated individual with a passion for sales and marketing? Would you like to earn high commissions while gaining valuable business experience? BluePoint Accountancy is expanding, and we’re looking for motivated Sales & Marketing Assistants to help grow our client base across the UK and local communities. 📍 About the Role: This is a commission-only opportunity with flexible working hours – ideal for students, self-employed individuals, or anyone looking to build a future in marketing and sales. ✅ No experience needed – we provide basic training and access to marketing tools to help you succeed! 💼 What You’ll Be Doing: • Promoting our accounting and business services to local clients, • Generating leads through community outreach, online efforts, and networking, • Scheduling meetings and consultations, • European nationals, • Chinese, Turkish, and Middle Eastern (Arabic-speaking) individuals, • Indian and African communities, • PCO drivers, builders, self-employed professionals, and limited company owners, • Self-driven, confident, and great at communication, • Friendly, people-oriented, and eager to learn, • Able to work independently and manage their time, • High commission structure – earn based on performance, • Training and full support from our experienced team, • Marketing materials and tools provided