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  • Assistant Reservations Manager
    Assistant Reservations Manager
    5 days ago
    £45000 yearly
    Full-time
    London

    Job Ref: PER1586 Branch: Tattu Canary Wharf Location: Tattu Canary Wharf, London Salary/Benefits: Up To £45,000 OTE Contract type: Permanent Hours: Full Time Hours per week: 45 Posted date: 04/09/2026 Closing date: 16/10/2026 What You'll Get Up To: • Inspire your team to deliver the owners vision, to bring a unique and immersive dining experience to our guests., • Show your experience and capability for managing high volume operations and busy service periods., • Demonstrate an in-depth knowledge of booking systems such as Seven rooms and understanding customers specific needs to deliver a unique experience., • Adapt your style to different situations and different customer requirements., • Inspire the team to deliver impeccable service with unwavering attention to detail to our guests., • Willingness to share your knowledge with junior members of the team so they are continually learning and developing. Why Permanently Unique? Health & Happiness • Monthly sessions for all the team to experience from massages, yoga, pottery painting and much more., • Cycle to work scheme, • Bespoke staff food menu designed by all our head chefs, • Mental health first aiders, • Access to management health care cash plan, • Access to EAP scheme Progression • Bespoke development journey's for all our team, • Development academies to support the progression and development of our team, • Chef Academies visiting our amazing suppliers across the UK Extras • 50% off food and drink Monday to Thursday up to a table of 4 at Tattu or Fenix restaurants, • After reaching your 2nd Anniversary and each subsequent anniversary you will be welcomed to dine at any Tattu or Fenix restaurant, • Recommend a friend scheme, • Wagestream - access a share of your earned wages whenever you need it, • Employee of the month award, • Monthly team building events, • Annual celebration

    Easy apply
  • . Turkish-Speaking Call Centre Agent
    . Turkish-Speaking Call Centre Agent
    14 days ago
    Full-time
    London

    We are looking for a Turkish-speaking Call Center Lead to supervise our front-line team serving Turkish-speaking players. You will own day-to-day shift operations, quality assurance and the handling of escalated cases, ensuring players always receive a fast and professional experience. You will combine hands-on support with people leadership, keeping a 24/7 operation running smoothly. The role is remote based Responsibilities • Supervise and support a team of Turkish-speaking call center agents, • Own shift planning and ensure adequate coverage across a 24/7 operation, • Handle escalated calls and complex player issues, • Monitor call quality, response times and customer satisfaction, • Maintain reporting on team productivity and player feedback, • Collaborate with the wider customer support and operations teams Requirements • Native or C1-level Turkish and fluent English, • 3+ years of call center / customer support experience, • Experience in iGaming or a 24/7 contact center is a strong plus, • Strong leadership, organisation and problem-solving skills, • Excellent verbal and written communication, • Ability to work and lead across rotating shifts (24/7) What We Offer • Competitive salary, • Performance-based bonuses, • Full training and ongoing support, • Friendly and professional working environment, • Career development opportunities

    Immediate start!
    No experience
    Easy apply
  • sales
    sales
    24 days ago
    £1000–£4000 monthly
    Full-time
    London

    Now Hiring: Letting Negotiator at Life Stay Life Stay, a prominent property management company is seeking a Letting Negotiator to join our dynamic team. We are looking for an individual with a natural flair for sales, a talent for building relationships, and the ability to connect with our clients quickly and effectively. If you're a people person with great communication skills, we want you! What We Offer: Position: Letting Negotiator Salary: Competitive, starting from £1,000/month up to £4000/month based on the deals made. Benefits: Flexible working hours and a supportive team environment. Company car for top performers and monthly bonuses. Role Brief: • Engage with potential tenants to understand their needs and preferences, • Showcase properties and provide detailed information to clients, • Negotiate rental terms and close deals efficiently, • Maintain and build strong relationships with clients and tenants, • Good command of English is essential; previous experience in sales or lettings is advantageous but not necessary Ideal Candidate: • Exceptional interpersonal and communication skills, • Ability to connect with people quickly and build lasting relationships, • Strong sales skills with a client-oriented mindset, • Fluent in English, both written and verbal, • Motivated, with a flexible approach to work Why You Should Apply: Opportunity to work in flexible working hours Be part of a forward-thinking company with a supportive culture Develop your career in a role that values relationship-building and sales acumen Join us and help shape the future of property management in London. Your journey with Life Stay starts here!

    Immediate start!
    No experience
    Easy apply
  • Customer Service Assistant
    Customer Service Assistant
    27 days ago
    £14–£92 hourly
    Full-time
    London

    Location: Elizabeth Line Stations Pay: £14.92 per hour Job Type: Flexible / Part-Time Weekend Availability: Required About the Role We are currently recruiting Customer Service Advisors to work at stations across the Elizabeth Line. The role is ideal for people who enjoy helping customers, are reliable and professional, and can work flexibly across different shift patterns. Key Responsibilities • Provide excellent customer service to Elizabeth Line passengers., • Assist customers with journey information, directions and general enquiries., • Support passengers who require additional assistance., • Provide a welcoming and professional presence at the station., • Assist with managing busy passenger flows when required., • Report incidents, faults or customer concerns to the appropriate team., • Work closely with station and operational colleagues., • Follow all station, safety and customer service procedures. Shift Requirements Due to the operating hours of the Elizabeth Line, flexibility is essential. • Early morning shifts from approximately 05:25, particularly at Custom House and Canary Wharf., • Late shifts finishing as late as approximately 00:39., • Weekend availability is required, particularly Saturdays and Sundays., • Candidates must be able to reliably travel to and from the station for early morning and late-night shifts., • Flexible availability across different days and shift patterns is highly desirable. Ideal Candidate We are looking for people who are: • Friendly, approachable and customer-focused., • Reliable and punctual., • Professional in appearance and behaviour., • Confident communicating with members of the public., • Able to work independently and as part of a team., • Flexible and willing to work weekends., • Local to the Elizabeth Line stations or able to reliably travel for early starts and late finishes. Previous customer service, retail, transport or security experience is desirable but not essential, as full training will be provided. Pay & Benefits • £14.90 per hour, • Flexible working opportunities, • Work across the Elizabeth Line network, • Weekend and additional shift opportunities, • Experience within the London transport and customer service environment If you are reliable, flexible and enjoy helping people, apply today to join our Customer Service Advisor team on the Elizabeth Line.

    No experience
    Easy apply
  • Front of House Team Member
    Front of House Team Member
    2 months ago
    £12.71–£14 hourly
    Full-time
    London

    Front of House Team Member – The Duke, Wanstead. Full-time & Part-time Opportunities | Permanent | East London Salary: NLW + Service Charge. Are you passionate about great hospitality, fantastic food, craft beer and creating memorable guest experiences? The Duke is a neighbourhood dining pub in East London, renowned for our incredible burgers, legendary Sunday roasts and warm, welcoming atmosphere. We're looking for enthusiastic, friendly and hardworking Front of House Team Members to join our growing team. If you love working with people, thrive in a fast-paced environment and take pride in delivering exceptional service, we'd love to hear from you. About Us At The Duke, we're passionate about independent hospitality. Alongside our busy restaurant and bar, we host weddings, private parties, tastings, BBQs and community events throughout the year. What You'll Be Doing • Delivering warm, friendly and knowledgeable service to every guest., • Taking food and drink orders and ensuring tables receive excellent service., • Serving quality food, craft beer, wine, cocktails and soft drinks., • Learning about our independent beer selection and seasonal food menus., • Helping maintain a clean, organised and welcoming venue., • Supporting the team during busy services and private events., • Setting up and closing the venue to a high standard., • Creating a positive atmosphere that keeps guests coming back. What We're Looking For We're looking for people with personality, enthusiasm and a genuine love of hospitality. Ideally you'll have: ✔ Previous experience in a pub, bar or restaurant ✔ A friendly, confident and approachable personality ✔ Excellent customer service and communication skills ✔ A positive attitude and willingness to learn ✔ Ability to work well under pressure ✔ Flexibility to work evenings and weekends ✔ An interest in great food, craft beer and independent hospitality What We Offer ✨ A genuinely friendly and supportive working environment ✨ Comprehensive training and development ✨ Opportunities to progress within our growing independent hospitality group ✨ 30% staff discount across our venues ✨ Birthday bar tab ✨ Staff trips, tastings and industry events ✨ Tips and additional earning opportunities ✨ The chance to work with an ambitious, passionate team If you're looking to join one of East London's most exciting independent pubs and want to build a career in hospitality, we'd love to hear from you.

    Immediate start!
    Easy apply
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