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  • Remote Administrative & Customer Service Assistant
    Remote Administrative & Customer Service Assistant
    3 days ago
    £16.22 hourly
    Full-time
    London

    Location: United Kingdom (Required) Employment Type: Part-Time / Full-Time (Flexible) About the Role Our client is seeking a reliable, organised, and professional Administrative & Customer Service Assistant to support the day-to-day operations of a growing business. This remote role combines administrative support, customer service, document management, and business correspondence. The successful candidate will help ensure enquiries, documentation, and incoming correspondence are managed accurately, efficiently, and confidentially while supporting the wider operations team. Administrative & Business Support • Maintain organised digital records and documentation., • Assist with scheduling, data entry, and general administrative tasks., • Support the day-to-day operations of the business., • Handle confidential information with professionalism and discretion. Business Correspondence • Process, organise, and maintain records of incoming business correspondence and documentation., • Scan and digitally file documents where required., • Escalate urgent or time-sensitive correspondence promptly., • Coordinate the forwarding of documents when necessary., • Ensure all correspondence is handled securely and accurately. Customer Service • Respond to customer enquiries via email and telephone., • Provide accurate information regarding company services and processes., • Record customer enquiries and follow-up actions., • Escalate complex enquiries where appropriate., • Deliver a professional and friendly customer experience. Email Management • Monitor shared business inboxes., • Organise and prioritise incoming communications., • Maintain accurate communication records., • Respond to enquiries in accordance with company procedures. Essential Requirements • Based in the United Kingdom with the right to work., • Willing and able to work remotely., • Excellent written and spoken English., • Strong organisational and communication skills., • Professional telephone manner., • High level of integrity and discretion when handling confidential information., • Reliable internet connection and access to a computer., • Ability to work independently and manage multiple priorities. Desirable Experience • Previous experience in administration, customer service, reception, office support, or virtual assistance., • Experience managing business documentation or correspondence., • Familiarity with CRM systems, Microsoft Office, or customer support software. What We Offer • Flexible remote working arrangements., • Competitive pay based on experience., • Ongoing training and support., • Long-term opportunities within a growing business., • A varied role with responsibility and opportunities for progression. Apply Now If you're an organised, dependable individual with excellent communication skills and a passion for delivering outstanding administrative and customer support, we'd love to hear from you. Apply today to join a growing team where you'll play an important role in supporting business operations, managing correspondence, and delivering an excellent experience for our clients.

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  • Advertising Account Managers
    Advertising Account Managers
    1 month ago
    £33400 yearly
    Full-time
    London

    We are seeking proactive and client-focused individuals to join our team as Advertising Account Managers. In this role, you will be responsible for building and maintaining strong relationships with clients, understanding their advertising needs, and developing tailored strategies to meet their objectives. You will manage advertising campaigns, ensuring timely execution and successful delivery, while monitoring performance and providing regular reports. HA COURIERS LTD is a fast-growing courier and delivery service dedicated to providing flexible work, reliable pay, and significant growth opportunities. We foster a supportive team culture where your contributions are valued. We are looking for candidates who can align advertising initiatives with our operational capabilities and client base, helping us to expand our reach and service offerings. Key responsibilities include: • Developing and managing client relationships within the advertising sector., • Identifying client needs and proposing effective advertising solutions., • Overseeing the execution of advertising campaigns from conception to completion., • Analyzing campaign performance and optimizing strategies for better results., • Collaborating with internal teams to ensure seamless service delivery., • Contributing to the overall growth and success of the company through effective client management. The ideal candidate will possess excellent communication, negotiation, and organizational skills, with a proven track record in account management or a related field. Join HA COURIERS LTD and become a vital part of our dynamic team, driving advertising success in the courier and delivery services industry.

    No experience
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