Customer Service jobs in Ilford - Page 2Create job alerts

PREPPER Basic Salary:£31,000 - £37,500 Working Hours:Monday to Friday 8am - 6pm, overtime available Location:Barking Prepper Details: Car body paint Prepper required for full time vacancy. For this Prepper role, you will be familiar with prepping cars for painting and the process within the accident repair centre. Responsibilities of a Prepper ·Prepare vehicles to be sprayed ·Mix paint to ensure a perfect match Skills and Qualifications of a Prepper ·Producing high quality paint spraying from start to finish and you must have experience in water-based paints. ·Previous experience as a Vehicle Paint Prepper with a longevity in their role ·City Guilds qualification or equivalent. · ATA qualification is desirable but not essential for this role. You will work to a high standard and demonstrate a sound up-to-date knowledge of vehicle repair techniques. If you think you are a good fit for this Prepper role, please contact Andy@ Auto Skills and state reference job number 52862 As well as this Prepper role, Auto Skills UK is recognized as the leading provider of temporary and permanent staffing solutions, from productive trades to senior management and are always looking for candidates within the Bodyshop industry. Prepper, Polisher, Prepping, Smart Repair

Job Title: Hire Desk Controller Location: Essex Package: £35,000 - £45,000 Basic, Incentivising Holiday Allowance + Company Pension Scheme + Full Product Training. Job Description: We are looking for a Hire Desk Controller to join well-established, independent hire company who specialise in construction machinery. This is a growing organisation that pride themselves on their culture, offering a friendly working environment where you’ll be given full autonomy and be empowered in your role. Alongside this, the company have built a strong reputation by providing an exceptional service offering to a long standing, trusted customer base. Responsibilities of the Role: • Taking inbound hire enquiries from customers • Ensuring all paperwork and administration work is concluded with each hire • Checking availability of machines and ensuring machine checks are up to date • Delivering high levels of customer service to all customers • Liasing with internal team members to ensure all bookings are coordinated accurately and efficiently Requirements of Role: • Previous experience in a Hire Desk Controller, Customer Service, or Administrative role, preferably within the construction industry. • Experience working within the Crane Hire, Powered Access, or Plant Hire industry • Strong communication, organisation and customer service skills • Experience working with Salesforce would be advantageous If you are someone who fits the above requirements and would like to find out more about this opportunity please speak to Zoe Mansfield at Elite Consultancy - (phone number removed) – (url removed)

Job title: Complaints Officer Location: London SE1 – Hybrid (2 days in office per week) Start Date: ASAP Contract Type: Temporary 3-6 months Weekly Hours: 35 hours per week Job Purpose We’re currently recruiting for an experienced Complaints Officer to join a busy Customer Experience team on a temporary basis. This is a fast-paced role where you’ll manage a high volume of complaints, including Housing Ombudsman and MP enquiries, ensuring cases are resolved efficiently and within strict deadlines. This is an excellent opportunity for someone who thrives in a structured, target-driven environment and can hit the ground running. Key Responsibilities: Manage end-to-end complaint cases, ensuring timely and thorough resolution Handle Housing Ombudsman and MP enquiries in line with regulations Provide clear and consistent communication to customers throughout their complaint journey Investigate complex and escalated complaints, identifying root causes and solutions Liaise with internal departments to gather information and drive case progress Escalate cases where necessary to ensure deadlines are met Maintain accurate case records and manage a high-volume caseload Support service improvements by identifying trends and recurring issues Candidate Profile Proven experience in complaints handling (housing or public sector desirable) Strong knowledge of complaint processes and regulatory timeframes Excellent written and verbal communication skills Ability to manage multiple priorities in a fast-paced environment Confident dealing with challenging conversations and sensitive cases Strong organisational and problem-solving skills If you are interested in this position and meet the above criteria, please send your CV now for consideration. If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)

Female Corporate Security Officer Location: London (nearest tube: Canning Town, Custom House) Salary: Circa £16.70 per hour Hours: 11:30am – 8pm, Monday to Friday. You will also work three weekends across an 11 week period (2pm-10:30pm). This is an opportunity to join a professional corporate security team in London. You will be a part of a skilled team providing a dedicated security service. If you are a customer focused security officer, please apply. For occupational requirement reasons, we are looking to appoint a Female only (exemption under the Equality Act 2010, Part 1, Schedule 9) Essential criteria: • SIA license holder, • Prior security experience Duties to include: • Meeting and greeting visitors and staff to the site, • Access / Egress security control, • Issuing visitor passes, • Regular site security officer patrols, • Front of house security duties, • Security Control room activities including the remote monitoring of alarm activations., • You will respond to fire alarm activations, security incidents and emergencies., • Provide friendly customer service to members of staff and visitors, • Carry out plant room and facilities checks when required., • Complete security incident forms, notebook entries or Accident Report Forms as required., • Ensure all Health & Safety policies are adhered to, • Work in conjunction with site Assignment Instructions, • Respond to emergency situations, • Other general security officer duties when required Momentum Security Recruitment: Established as a Security Recruitment specialist Momentum Recruitment provide a quality focused recruitment service for the provision of permanent, contract & temporary staff across the EMEA region. Momentum Security Recruitment covers the following markets. • Corporate Security, • Security Guarding - Management & Operations, • Security Guarding – SIA licensed Officer & site personnel staff, • Retail Loss Prevention, Audit & Fraud, • Security Sales & Business Development, • HSEQ (Health, Safety, Environmental & Quality Assurance), • Facilities Management, • Risk Management

Premier Work Support are looking for an experienced Payroll Data Entry Clerk to work for an established company based in Romford in Essex. The main duties will include entering payroll accurately for candidates on a daily basis whilst also preparing and issuing invoices. Maintain and update payroll records and be able to identify and resolve any data errors. You will be generating payslips maintaining compliance and regulatory requirements. Incoming calls and emails must be dealt with professionally and strong relationships built with clients and candidates. The ideal candidate would have experience in payroll data entry, demonstrate proficiency in Excel and data analysis and be able to assist in audits. This role is a temporary position however there may be an opportunity to become permanent for the right candidate. You will be working Monday to Friday 9.00am to 5:00pm although an opportunity to do part time hours and hybrid working would be able to be discussed after a trial period. Benefits include whilst working for Premier Work Support are: 28 days accrued annual leave per annum (inclusive of statutory holidays PAYE only) Electronic payslips Excellent pay rates On-going assignments Pension SchemeIf you have the necessary skills please apply without hesitation

Luxury Customer Care Consultant Charlton, South East London £27,000 per annum Hybrid Working (after training) Love fashion? Passionate about delivering a premium customer experience? We're hiring on behalf of a prestigious international multi-brand retailer, and this is your chance to join a fast-paced, luxury customer care team supporting both online and in-store experiences. The Role As a Luxury Customer Care Consultant, you'll be at the heart of the customer journey-delivering exceptional service while driving sales and brand experience. You will: Deliver a high-end, personalised customer experience Process orders and returns accurately within SLAs Provide expert product advice and styling support Identify opportunities to upsell and maximise sales Work closely with internal teams to resolve customer queries Manage your workload in a busy, target-driven environmentWhat We're Looking For Previous customer service experience (retail or contact centre ideal) A genuine passion for fashion and trends Confident communicator with a positive, engaging style Strong problem-solving skills Ability to work under pressure and meet KPIs A team player with a proactive mindsetWhat's in It for You £27,000 salary Ongoing role with permanent opportunities Weekly pay Hybrid working (60% office / 40% home after training) Modern offices in Charlton Full training + career progression Benefits including 24/7 GP access, retail & gym discountsHours & Shifts 37.5 hours per week 5 out of 7 days Shifts between 8:30am - 9:30pm Mainly PM shifts (1pm - 9:30pm) 1 in 3 weekends requiredReady to apply? If you're passionate about fashion and love delivering standout customer experiences, we want to hear from you! Apply now or message us directly to find out more S07 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies

Customer Service Advisor £27,000 We are recruiting for a leading company for a reliable, detail-oriented Customer Service Administrator to join their team. This is a great opportunity for someone with strong communication skills and a proactive approach to customer support and administration. Key Responsibilities: Respond to customer enquiries via phone, email, and online platforms Process orders, returns, and customer account updates Maintain accurate records and update internal systems Liaise with internal departments to resolve customer issues Provide general administrative support to the wider teamThe successful candidate: Organised Attention to detail Great customer service Proficient in Microsoft OfficeIf this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

Scheduling Team Leader - Social Housing Repairs & Maintenance Full time, permanent Based in Stratford £34,000 per annum Here at Howells, we are working with a leading property services contractor to recruit an experienced and driven Scheduling Team Leader to join their team. Our client is a well-established specialist delivering responsive repairs, planned works, refurbishments, and void services. With a strong workforce and long-standing industry experience, they are committed to keeping residents safe, properties well maintained, and clients fully compliant. The Role As Scheduling Team Leader, you will oversee the day-to-day scheduling and administration of reactive and/or planned repairs services, ensuring performance and customer service targets are consistently met. You will support the management of a team of planners and call handlers, driving efficient resource planning and delivering a high standard of customer service. Responsibilities Manage resource planning activities to maximise efficiency Support the team in achieving weekly KPI targets by ensuring jobs and appointments are met Monitor KPI performance and analyse service failures to drive continuous improvement Carry out regular audits of team performance and address any issues identified Ensure all reporting systems are accurately maintained and updated in a timely manner Deliver excellent customer service to residents and clients Handle resident queries, manage appointment changes, and arrange bookings Support customer satisfaction initiatives, including surveys where required Attend meetings and provide regular updates to the team Promote a positive team culture and maintain high standards Assist with people management responsibilities where required Ensure compliance with company policies, procedures, and environmental standards Collaborate with other departments to ensure smooth service deliveryKey Criteria Experience within a scheduling or call centre environment Background in maintenance/repairs, ideally within social housing Strong customer service focus with an excellent telephone manner Good communication and organisational skills Ability to identify and resolve issues effectively Strong prioritisation skills and ability to meet deadlines Ability to work under pressure in a fast-paced environment High attention to detail Team player with supervisory or team leadership experienceWhat's on Offer 25 days annual leave + bank holidays Long service awards Employee perks and discount scheme Paid volunteer day each year Ongoing training, support, and career progression opportunities Inclusive and supportive working environmentThis is a great opportunity for someone looking to step into or further develop their leadership career within the Social Housing sector, working with a reputable contractor delivering essential services. For more information and your chance of securing this role, please apply online

Our client is looking for a Private Client Director, RDR Level 4 to join their team on a permanent basis. This is mainly a remote role Please note that only candidates with RDR Level 4 qualification will be taken into consideration, if you dont hold this qualification please do not apply As a Private Client Director, you will call HNW leads we provide, qualifying and scheduling face-to-face appointments. You will meet with prospective clients with the goal of gathering new clients and assets. This position is highly entrepreneurial and involves warm initial calls and in-person selling to close business. You will be supported by dedicated portfolio management and client service groups who manage the transition and retention of client relationships, allowing you to focus purely on selling. The role will report to the Managing Director Skills and Knowledge: Consistent and quantifiable individual sales success with stock market investors RDR level 4 qualification 5+ years of success selling to HNW Quantifiable track record in closing new investor business Motivated mindset to set and reach goals Calculated risk-taker Proven closer; outstanding documented sales ability High activity orientation and persistent through setbacks Ability to connect with a wide array of audiences through dynamic interpersonal skills Highly ethical and professional TPBN1_UKTJ

No customer service representative experience required. If needed, try out products or services ahead of your session. Earn up to £700 a week in your free time by providing feedback on everyday products and services.

This role focuses on B2B customer service operations, wholesale order management, product allocation, shipment coordination, and customer communication across Germany, Austria, and Switzerland. In this position, you will manage day-to-day wholesale customer service activities, including order entry,

One-to-one coaching in customer service, sales, negotiation, confidence, motivation, leadership, recruitment, and finance. Learn proven techniques to improve customer acquisition, engagement, retention, and sales p.

Customer Service Administrator Customer Service & Service Delivery Assistant Fantastic opportunity to work for a demolition and waste Management organisation based in North London N18. Assist the Skip Service Controller in scheduling and coordinating lorry routes for collections, deliveries, and e

Customer Service & Service Delivery Assistant. Act as the first point of contact for customers, handling inquiries via phone, email, and online queries. Provide customers with accurate information regarding skip sizes, pricing, availability and road permit processing and conditions.

Due to huge growth in client demand, our London-based client has become one of the country's top sales, customer service, and marketing companies. Entry Level Customer Sales Assistant. We are currently recruiting for Entry-Level Sales & Customer Assistants to support both commercial and non-profit c

Assisting with Customer Complaints: Ensure that all customer inquiries, concerns, and complaints are addressed promptly and professionally to maintain high levels of customer satisfact. We are looking for someone who is commercially aware, has good business acumen, be confident to motivate a team, m

Based in London, our client is one of the countries leading Sales, Customer Service and Marketing companies with the UK. Excellent communication skills with the ability to engage and connect with customers.

Provide excellent customer service and respond to inquiries. Support the sales team with administrative tasks and customer outreach.

Customer Service Executive - Financial Services. Previous experience in customer service, contact centre, or client support. Are you passionate about delivering outstanding customer experiences? Our client, a leading financial services provider in West Sussex, is expanding and looking for a.

As a Customer Service Advisor, you will be at the forefront of customer interaction, and your responsibilities will include building relationships with new and existing customers, coordinating routine servicing, repairs and maintenance, handling queries and raising invoices for work carried out, whi

Customer Sales Associate - Entry Level. This role is ideal for school leavers, recent graduates, or anyone looking for their first long-term career step in sales and customer-facing work. Comfortable speaking with customers face-to-face.

Are you someone who loves connecting with people and making a difference? If you have a warm and engaging personality and enjoy helping others, you could be a perfect fit for the Customer Service Advisor role at EE. We’ll provide all the comprehensive training you need to ensure you can confidentl

If you are a customer service representative agent or someone just looking for a flexible part time remote work at home job, this is a great way to supplement your income. Job Title: Customer Service Representative Agent Work From Home - Remote Panelists. Customer Service Representative Agent experi

Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE

As a Customer Service Advisor, you will join a friendly team of established and supportive Customer Service colleagues and become the voice of RMG. RMG is growing and its Customer Service Contact Centre has exciting opportunities for Customer Service Advisors, to join our supportive team based in No

Join our Merthyr Sales Team, and you’ll be right at the heart of it – speaking with customers over the phone, learning what matters most to them, building relationships, and matching them with the perfect EE products and services. If you’re someone who puts customers a

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

To ensure that our customers receive the best possible service we are recruiting for additional Customer Service Centre Advisors to support our team during the exciting phase. We pride ourselves in delivering first-class customer service to everyone that we come in to contact with, and we want you t

The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to e

Spanish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry. The representative will be dealing with inbound and outbound calls on a daily basis to ensure a top-quality service for existing and new custome

Crest Nicholson's Eastern Division is looking for a multi-trades Customer Service Technician to carry out remedial works within dwellings, correcting faulty workmanship and replacing faulty materials and to ensure that all remedial works which the company has accepted to deal with are completed with

Customer Service Administrator | High-End Interiors Brand | London. Harmonic are delighted to be working with a well-established luxury furniture company in their search for a Customer Service Administrator. Working closely with the sales and production teams to ensure a positive customer journey.

My leading FinTech client are looking for an L&D Manager to own the L&D & Communications roadmap for Customer Services. Good working knowledge of Customer Service Contact Centre.

We’re looking for a customer-first Customer Service Specialist who’s ready to roll up their sleeves and deliver exceptional support as we scale. Experience in customer service within fintech or regulated financial services. You’ll support customers across chat, email and phone, helping with sa

You will act as a key point of contact, managing orders, enquiries, and customer interactions while delivering exceptional service in line with departmental service level agreements. Experience in a customer service role (telephone-based preferred). Remote Nordic Language Speaking Customer Service R

As a Customer Services Advisor, you will act as the first point of contact for customers, supporting them with a wide range of enquiries via phone and email. You will also play an important role in identifying opportunities to improve customer service processes and contribute ideas to help enhance t

Customer service experience (preferred but not essential). Czech & German OR Czech & Polish Customer Service Representative - (Hybrid, mostly remote). Speaking Customer Service Advisor to join an industry leader in the healthcare industry.

From order queries to resolving complex issues, you’ll play a key role in maintaining a high standard of service and building lasting customer relationships. Experience in customer service (fashion, retail, or e-commerce preferred). Customer Service Coordinator (Part-Time, 30hrs/week).

The role primarily involves driving the team to designated locations, ensuring their safety and timely arrival, and providing excellent customer service to potential customers during field visits. We are looking for a reliable and professional driver to transport our team to various locations while

Previous experience in a customer service, service coordination, or technical support role. You will be responsible for coordinating workshop activities, managing service jobs from enquiry through to completion, and supporting customers with technical queries. Act as a main point of contact for cust

Service Expertise & Innovation: Deep knowledge of global customer service operations, policy and framework design, with strong capability in technology, automation, and AI‑driven service delivery. Head of Global Customer Service. Global Strategy & Standards: Define the global customer service visi