Customer Service and Administration Assistant

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We are seeking a dedicated and enthusiastic Shop Assistant to join our team. The ideal candidate will play a vital role in ensuring the smooth operation of our shop, particularly in the serving and customer relations .This position involves assisting with food preparation, maintaining food safety standards, and providing excellent customer service through upselling techniques. If you have a passion for culinary arts and enjoy working in a fast-paced environment, we would love to hear from you. Duties Assist in food preparation tasks, ensuring all items are prepared according to safety and quality standards. Maintain cleanliness and organisation within the kitchen and shop areas. Engage with customers, offering assistance and upselling products to enhance their shopping experience. Handle transactions accurately, utilising basic maths skills for cash handling and till operations. Ensure compliance with food safety regulations at all times. Manage time effectively to complete tasks efficiently during busy periods. Collaborate with team members to ensure a positive work environment and seamless service delivery. Requirements Previous experience in a restaurant or food preparation environment is preferred but not essential. Strong understanding of food safety practices is highly desirable. Basic maths skills for handling transactions and managing stock levels. Excellent time management skills to prioritise tasks effectively in a busy setting. Ability to work well as part of a team and contribute positively to the shop's atmosphere. If you are ready to take on this exciting opportunity as a Shop Assistant, we encourage you to apply and join our vibrant team! Job Type: Full-time Pay: £25000 to £28,599 Additional pay: Loyalty bonus Performance bonus Benefits: Discounted or free food Schedule: Night shift Work Location: In person

We’re looking for a friendly, organized, and proactive Customer Service / Online Assistant to support our growing brand. You’ll be the first point of contact for our customers via email and chat, helping solve issues, answer questions, and ensure a seamless, positive experience. You’ll also assist with day-to-day administrative tasks, including organizing to-do lists and supporting internal team operations. Responsibilities: - Respond promptly and professionally to customer inquiries via email and live chat - Resolve product or service issues with a customer-first attitude - Track and manage open conversations and ensure timely follow-ups - Assist in organizing and prioritizing team to-do lists and schedules - Maintain customer records and update order info when needed - Flag recurring customer issues or FAQs for internal review - Support the team with light administrative tasks as needed Requirements: - Strong written communication skills - Excellent organizational and time management abilities - Comfortable using tools like Gmail, Slack, Google Docs/Sheets, and task managers (e.g., Trello, Asana, Notion) - A proactive attitude and willingness to learn - Prior customer service experience (preferred but not required) Bonus Points: - Experience with e-commerce platforms (e.g., Shopify, WooCommerce, instgram, tiktok) - Familiarity with CRM or help desk tools (e.g., Gorgias, Zendesk, Freshdesk)

Part time work available on weekends once/twice a month Role starting this Saturday Hours 10am-6pm The role will involve you managing a stand/stall alongside another staff member, selling artwork at comic con You’ll have an engaging personality, be organised, with a positive sales attitude and want to help our regular and non-regular customers at all the time, a confident communicator who enjoys talking to customers You will be taking transactions General helping out Exciting and unique role Easy to make friends with other stall holders Knowledge of manga/anime will be useful Talking to customers Must be approachable (smiling etc) Accepting payments Keeping area tidy and organised

A fantastic opportunity to be part of a well-loved fast food family orientated restaurant. Vacancy's available for part-time and full-time for various roles within the restaurant. Jobs include and not limited to: Serving customer, Taking orders, production cooking assembly, general cleaning, supporting the day to day running of the restaurant