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  • Waiter / Waitress
    Waiter / Waitress
    4 days ago
    £12.71–£14 hourly
    Full-time
    South Kensington, London

    Summary of Position The Waiter/Waitress owns accurate, attentive table service from first contact through farewell. The role explains the concept, asks the mandatory allergy/dietary question before every order, captures and confirms orders correctly, monitors the guest experience and escalates complaints or safety concerns without exceeding authority. Key Performance Areas (KPAs) · Guest Greeting & Concept · Menu, Allergen & Order Accuracy · POS & Service Execution · Guest Experience Monitoring · Billing, Recovery & Playbooks · Section Readiness & Teamwork Duties & Responsibilities Guest Greeting & Concept · Attend briefing, know the assigned section and verify section/POS readiness. · Reach newly seated guests within 60 seconds under normal conditions and greet to standard. · Explain the Swiss Butter concept accurately and at the right level for the guest. Menu, Allergen & Order Accuracy · Maintain current menu, fact-sheet, LTO and allergen knowledge from the approved source. · Ask the mandatory allergy/dietary question before taking the order on every table; on declaration, record and confirm it and activate PB11 through the approved RM/KM route. · Capture the order precisely, use approved options and verbally confirm the full order back to the guest. POS & Service Execution · Enter the confirmed order in POS immediately; never carry an order verbally to the kitchen or use an unofficial outage workaround. · Serve beverages and support food service to the correct guest/table, announce dishes correctly and never guess who ordered what. Guest Experience Monitoring · Check back within 2 minutes of the first bite, refill water proactively and continuously scan the section for needs. · Escalate complaints and food-safety concerns immediately; do not promise recovery outside published authority. Billing, Recovery & Playbooks · Present the bill only when requested and execute the approved payment, void and discount process. · Execute relevant failure-playbook first actions and remain inside Waiter authority. · Close the experience with a genuine farewell. Section Readiness & Teamwork · Maintain a clean, organized and ready section and coordinate with Runner, Bartender and Shift Leader without blurring role ownership. Additional Responsibilities & Reporting · Undertake responsibilities assigned by the Direct Supervisor. Key Performance Indicators (KPIs) · 100% of tables receive the mandatory allergy/dietary question before order taking. · Newly seated tables are reached within 60 seconds under normal conditions. · Orders are read back and entered into POS immediately; no verbal kitchen orders are used. · Guest check-back occurs within 2 minutes of first bite and water is managed proactively. · Complaints and food-safety concerns are escalated immediately through the approved route. · Bills are presented only on request and payment/void/discount controls are followed. Qualifications · Previous front-of-house experience is preferred; internal candidates may progress through the approved Runner pathway. · Be able to communicate and understand the predominant language(s) of the restaurant's trading area. · Be able to work standing for long periods and safely reach, bend, stoop and frequently lift up to 20kg. · Complete the current Waiter Academy and practical certification before independent assignment. Core Competencies · Communication Skills - Communicates clearly, listens actively and escalates accurately. · Attention to Detail - Protects standards by noticing the small things that affect quality and safety. · Teamwork - Works across roles without blurring ownership or authority. · Flexibility - Adapts to live service conditions while staying inside the approved standard. · Accountability - Owns assigned responsibilities and records work truthfully. · Initiative - Acts early on visible needs and risks without improvising beyond role authority. Technical Skills Strong working knowledge of the current menu, allergens, POS flow, table-service standard, guest-recovery escalation and relevant Failure Playbooks. Current Waiter certification is required before independent assignment. Where It Leads Waiter (you are here) > Shift Leader (next) > Assistant Restaurant Manager > Restaurant Manager > Area Manager > Operations Manager > Senior Operations Manager proving assignment > Operations Director To earn Shift Leader: · Assignment Policy: Complete at least one year as a Waiter before permanent promotion unless an approved People OS exception applies; complete the Shift Leader Development Plan. · Swiss Butter Academy: Maintain current Waiter certification and complete Shift Leader learning, practical assessment and certification before independent Shift Leader duty. · Performance: Meet the published People OS promotion performance gate for the relevant cycle. · Dual 80 Principle: Demonstrate at least 80% readiness against the destination-role Responsibility Register, with a named successor at least 80% ready against your current role where a permanent promotion is involved. · Culture: Hold current culture-gate evidence and demonstrate the 5 H's consistently: hunger, hustle, humility, hardiness, heart. · Role Availability & Approval: The destination role must be approved/open and the verified promotion or transfer pack must receive the required approval.

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  • Afternoon/Evening Receptionist
    Afternoon/Evening Receptionist
    5 days ago
    £12.71 hourly
    Part-time
    London

    Evening Receptionist – Job Description Working Hours: • Monday: 1:30pm–7:00pm, • Tuesday: 1:00pm–7:00pm, • Wednesday: 1:30pm–7:00pm, • Thursday: 1:30pm–6:30pm, • Friday: 1:30pm–7:00pm Location: 9–11 Wrottesley Road, London, NW10 5UY Line Manager: Operations Manager Main Purpose of the Role • Provide a friendly, professional and helpful service to patients and visitors., • Answer calls, deal with enquiries and direct patients to the appropriate service., • Book appointments, process registrations and take home-visit requests., • Pass messages accurately to doctors and other team members., • Process prescriptions and other administrative tasks., • Update and record information on EMIS accurately., • Respond to patient tasks, emails and requests in a timely manner., • Scan and file patient documents and correspondence., • Contact hospitals and other healthcare services when required., • Keep the reception area and consulting rooms clean, tidy and ready for use., • Complete evening closing duties and ensure the building is secure., • Work well with colleagues and provide cover when required., • Follow all practice policies on confidentiality, data protection, health and safety, equality and diversity., • Attend required meetings, training and development sessions., • Report any concerns, risks or problems to the manager., • Manage your own workload and complete tasks accurately and on time., • Support the team and suggest improvements where appropriate. Skills & Qualities Required • Excellent communication and customer service skills., • Friendly, polite and professional manner., • Good telephone and listening skills., • Good computer skills and ability to learn new systems., • Good organisation and time-management skills., • Ability to work accurately and pay attention to detail., • Ability to work calmly under pressure., • Ability to prioritise and manage workload., • Good team-working skills, with the ability to work independently., • Reliable, responsible and punctual., • Respectful and non-judgemental approach to patients., • Ability to maintain confidentiality and handle sensitive information appropriately., • Willingness to learn and take part in training., • Previous GP surgery or NHS reception experience is desirable. Confidentiality All patient, staff and practice information must be kept strictly confidential and only shared with authorised people in line with practice policies. Health & Safety Follow practice health and safety procedures, maintain a safe and tidy working environment, attend required training and report any risks or concerns. Equality & Diversity Treat all patients, carers and colleagues with respect, dignity and without discrimination. General This list is not exhaustive. You may be asked to carry out other reasonable duties to support the smooth running of the practice.

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  • Chef de Partie - Michelin - Mon to Fri
    Chef de Partie - Michelin - Mon to Fri
    9 days ago
    £17.14–£20.17 hourly
    Full-time
    Canary Wharf, Londres

    We are seeking skilled Chefs to work as casuals in high-end fine-dining kitchens in Canary Wharf and the City. The working hours are Monday to Friday, with the option to work evenings and weekends if want additional hours. You will work in various kitchens, including hospitality kitchens and executive and director dining. Remuneration • Hourly Paid, • Chef De Partie Minimum £17.14 Per Hour (£19.21 Per Hour Inclusive of Holiday), • Senior Chef De Partie £18.00 ( £ 20.17 Per Hour Inclusive of Holiday) Times of Work • Monday to Friday, • Working Hours- 7/8 am till 3/4 pm or 11am till 20.00, • Evening Functions – Some Sites will have Doubles for Evening functions, • Weekend and/or Evening work also available with our events team What • Corporate Hospitality, Directors Dining, and Fine Dining Kitchen Work, • Prepare and serve fine dining dishes to a high standard., • Manage your own section, ensuring smooth service during busy times., • Uphold food safety, hygiene, and allergen standards consistently., • Keep kitchen areas clean, organised, and compliant. Experience and Requirements • Relevant Chef Experience- at Chef de Partie or Demi Chef de Partie Level, • Minimum 2 years’ experience needed for a 2AA Rosette Level or 1 Michelin Star, • Varied Section Experience Required Licence/Certifications: • Level 2 Food Safety Certificate, • Allergen Training -Certificate, • Your own Presentable chef whites, hat, apron, knives, and Full back steel-toe cap safety shoes, • Right to Work in the UK If you are interested in a role, please apply now, and we can call you for a chat to see if it suits you. If it works, you will need to pop into our office to scan your passport and have a brief interview.

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  • Personal Assistant / Business Support Assistant
    Personal Assistant / Business Support Assistant
    16 days ago
    £14–£15 hourly
    Part-time
    London

    Location: Primarily home-based, with regular attendance at our office in NW3 7TT Hours: 20–30 hours per week Position: Part-time Salary: Competitive, depending on experience About the Role We are looking for a highly organised, reliable and proactive Personal Assistant / Business Support Assistant to provide direct support to the business owner and assist with the day-to-day running of our procurement business. The role will be primarily home-based, with some time required at our office in NW3 7TT. The successful candidate will need to be comfortable working independently, managing priorities and dealing with a variety of tasks across both personal and business matters. This is a varied role for someone who enjoys being organised, taking responsibility and making sure things get done. Key Responsibilities Personal Assistant Support • Manage and organise the business owner's diary, appointments and commitments., • Help prioritise daily and weekly tasks., • Arrange meetings, calls and appointments., • Prepare reminders and follow-ups., • Assist with personal administration and occasional personal errands where required., • Help keep paperwork, correspondence and important information organised., • Manage confidential information with complete discretion. Business Administration • Assist with general administration for the procurement business., • Draft, format and send emails and correspondence., • Follow up with suppliers, customers and care homes., • Maintain accurate records and update spreadsheets and databases., • Organise documents, contracts, applications and supplier information., • Help monitor outstanding actions and ensure they are followed up., • Assist with preparing reports, price information and other business documents., • Keep track of important deadlines and renewal dates. Supplier & Customer Support • Communicate professionally with suppliers and customers by email and telephone., • Follow up outstanding issues and requests., • Assist with setting up new customer and supplier accounts., • Help obtain information, quotations and documentation., • Keep records of ongoing issues and actions., • Escalate matters to the business owner when required. General Office Support • Help maintain an organised filing system., • Organise digital and physical documents., • Assist with scanning, printing and document preparation., • Support general office administration., • Help improve administrative processes and make the business more efficient. The Ideal Candidate We are looking for someone who is: • Highly organised and methodical., • Reliable and trustworthy., • Proactive rather than waiting to be told what to do., • Confident communicating by email and telephone., • Comfortable dealing with suppliers, customers and business contacts., • Able to manage several tasks at the same time., • Good at following up and making sure actions are completed., • Discreet and comfortable handling confidential information., • A good written communicator with excellent attention to detail., • Comfortable working independently from home., • Confident using Microsoft Office, Outlook, Word and Excel., • Able to learn new systems and processes quickly., • Flexible and willing to help across both personal and business administration. Experience Previous experience as a Personal Assistant, Executive Assistant, Business Administrator, Office Manager or similar would be beneficial. Experience within procurement, care homes, facilities management, hospitality or a supplier/customer-facing business would be an advantage, but is not essential. Most importantly, we are looking for someone who is organised, dependable, practical and capable of taking ownership of tasks. Working Arrangement The position will be 20–30 hours per week, depending on the needs of the business and the successful candidate. The majority of the work can be completed from home, but the role will require regular attendance at the office in NW3 7TT. The exact working days and hours can be discussed and agreed with the right candidate. What We Offer • Flexible part-time working arrangement., • Primarily home-based working., • Regular office-based working in NW3 7TT., • A varied role with responsibility and autonomy., • Direct working relationship with the business owner., • Opportunity to become an important part of a growing procurement business., • Potential for the role and hours to develop over time. To Apply Please provide a CV and a brief covering note explaining your relevant experience, availability and why you feel you would be suitable for the role. We are particularly interested in candidates who can demonstrate excellent organisation, attention to detail, initiative and discretion.

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  • Cashier
    Cashier
    29 days ago
    Full-time
    London

    Job Vacancy: Till Staff (Full-Time) Location: Whole Foods Centre, Leyton Hours: Full-time Evening Shift– 6 days per week Salary: TBC The Role We are looking for a friendly, energetic, and reliable individual to join our front-end team. As the face of our store, you will be responsible for providing a fast and efficient checkout experience while ensuring every customer leaves with a smile. Previous Experience Required • Retail/Service Background: At least 6–12 months of experience in a fast-paced retail or hospitality environment., • Till Operation: Proven experience handling cash and card transactions accurately using an Epos system., • Customer Interaction: A track record of dealing with customer enquiries and resolving complaints professionally., • Legal Compliance: Prior experience or training in "Challenge 25" or similar age-restricted sales protocols is highly desirable. Key Responsibilities • Checkout Operations: Efficiently scanning items and processing payments accurately., • Customer Service: Greeting shoppers, answering enquiries, and assisting with packing when needed., • Product Knowledge: Assisting with price checks and promoting in-store loyalty schemes., • Maintain Standards: Keeping the front and back of tills area clean and ensuring bags/supplies are replenished. Ensuring low-stock items are reported to supervisor., • Compliance: Strictly following legal guidelines for the sale of age-restricted goods. What We’re Looking For • A positive "can-do" attitude and a passion for helping people., • The ability to work well under pressure during busy peak periods., • Strong communication skills and basic numeracy., • Flexibility to work a variety of shifts.

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  • Driver Stock Taker -  Morden & Wembley
    Driver Stock Taker - Morden & Wembley
    1 month ago
    £13.35–£13.55 hourly
    Full-time
    Morden

    Retail Stock Taker Driver RGIS is the UK’s leading stocktaking company, working with top retailers such as Tesco, Asda, Sainsbury’s, Morrisons and Waitrose. We are looking for energetic and reliable people to join our growing teams. No experience is needed – we provide full training and offer flexible shifts to fit your lifestyle. As a Retail Stock Taker Driver, you will work as part of an experienced and supportive team, counting and scanning products using our RGIS handheld device, usually outside of store opening hours. You might not know RGIS yet, but you’ll definitely recognize the stores you’ll be working with! In addition to participating in the stocktaking event, you will also be responsible for transporting our teams to and from customers sites, using either your own vehicle of one of the company’s fleet. Every shift brings something new – that variety is one of the things our teams love most about working with us. Ready to start your flexible and rewarding career with RGIS? Apply today and join our team! We are looking for people who are: • Punctual, reliable and great team players, • Comfortable working unsociable hours, including early mornings, late nights and Sundays, • Thorough and precise in their work, • Physically able to stand for long periods and use ladders/step stools safely, • Full UK Driving licence with a safe and responsible driving style What we offer • The opportunity to earn up to £15.55 per hour, • Starting hourly rate up to £13.55, • Up to £2 per hour additional performance-based bonus, • Additional payments for travel events, • Mileage compensation payments when using own vehicle for work, • Up to 28 days’ paid holiday per year, • Guaranteed-hours contract (16–32 hours) available after the probation period, depending on performance and availability, • Flexible work schedules received three weeks in advance via our dedicated app, • Fantastic career progression opportunities We welcome applicants from all backgrounds - RGIS is proud to be an Equal Opportunities Employer

    Immediate start!
    No experience
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  • Delivery Driver
    Delivery Driver
    1 month ago
    £2600 monthly
    Full-time
    Beddington, Sutton

    Delivery Driver – London & Surrey We are looking for reliable, hardworking and professional Delivery Drivers to join our growing team, covering delivery routes across London and Surrey. As a Delivery Driver, you will be responsible for safely and efficiently delivering parcels to customers while providing a friendly and professional service. Key Responsibilities: • Deliver approximately 80–100 parcels/stops per day., • Follow an allocated delivery route and complete deliveries within the required timeframe., • Load and organise parcels safely and efficiently before starting your route., • Use a delivery app/device to navigate routes, scan parcels and record successful deliveries., • Provide excellent customer service and communicate professionally with customers., • Follow all road safety and company procedures., • Ensure parcels are handled carefully and delivered to the correct addresses., • Report any delivery issues, missing parcels or problems encountered on route., • Maintain a clean, safe and professional standard when representing the company. What We’re Looking For: • Full UK driving licence., • Previous delivery/driving experience is preferred but not essential., • Good knowledge of London and Surrey, or confident using navigation systems., • Reliable, punctual and hardworking attitude., • Able to work independently and manage a busy delivery route., • Physically fit and comfortable handling parcels throughout the day., • Good communication and customer service skills., • Ability to complete 80–100 stops per day consistently. This is a fast-paced role that is ideal for someone who enjoys driving, working independently and staying active throughout the working day.

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  • Driver Stock Taker -  Morden & Alperton/Wembley
    Driver Stock Taker - Morden & Alperton/Wembley
    2 months ago
    £13.35–£13.55 hourly
    Full-time
    Morden

    Retail Stock Taker Driver RGIS is the UK’s leading stocktaking company, working with top retailers such as Tesco, Asda, Sainsbury’s, Morrisons and Waitrose. We are looking for energetic and reliable people to join our growing teams. No experience is needed – we provide full training and offer flexible shifts to fit your lifestyle. As a Retail Stock Taker Driver, you will work as part of an experienced and supportive team, counting and scanning products using our RGIS handheld device, usually outside of store opening hours. You might not know RGIS yet, but you’ll definitely recognize the stores you’ll be working with! In addition to participating in the stocktaking event, you will also be responsible for transporting our teams to and from customers sites, using either your own vehicle of one of the company’s fleet. Every shift brings something new – that variety is one of the things our teams love most about working with us. Ready to start your flexible and rewarding career with RGIS? Apply today and join our team! We are looking for people who are: • Punctual, reliable and great team players, • Comfortable working unsociable hours, including early mornings, late nights and Sundays, • Thorough and precise in their work, • Physically able to stand for long periods and use ladders/step stools safely, • Full UK Driving licence with a safe and responsible driving style What we offer • The opportunity to earn up to £15.55 per hour, • Starting hourly rate up to £13.55, • Up to £2 per hour additional performance-based bonus, • Additional payments for travel events, • Mileage compensation payments when using own vehicle for work, • Up to 28 days’ paid holiday per year, • Guaranteed-hours contract (16–32 hours) available after the probation period, depending on performance and availability, • Flexible work schedules received three weeks in advance via our dedicated app, • Fantastic career progression opportunities We welcome applicants from all backgrounds - RGIS is proud to be an Equal Opportunities Employer

    Immediate start!
    No experience
    Easy apply
  • Driver Stock Taker -  Alperton & Morden
    Driver Stock Taker - Alperton & Morden
    2 months ago
    £13.35–£13.55 hourly
    Full-time
    Wembley

    Retail Stock Taker Driver RGIS is the UK’s leading stocktaking company, working with top retailers such as Tesco, Asda, Sainsbury’s, Morrisons and Waitrose. We are looking for energetic and reliable people to join our growing teams. No experience is needed – we provide full training and offer flexible shifts to fit your lifestyle. As a Retail Stock Taker Driver, you will work as part of an experienced and supportive team, counting and scanning products using our RGIS handheld device, usually outside of store opening hours. You might not know RGIS yet, but you’ll definitely recognize the stores you’ll be working with! In addition to participating in the stocktaking event, you will also be responsible for transporting our teams to and from customers sites, using either your own vehicle of one of the company’s fleet. Every shift brings something new – that variety is one of the things our teams love most about working with us. Ready to start your flexible and rewarding career with RGIS? Apply today and join our team! We are looking for people who are: • Punctual, reliable and great team players, • Comfortable working unsociable hours, including early mornings, late nights and Sundays, • Thorough and precise in their work, • Physically able to stand for long periods and use ladders/step stools safely, • Full UK Driving licence with a safe and responsible driving style What we offer • The opportunity to earn up to £15.35 per hour, • Starting hourly rate up to £13.35, • Up to £2 per hour additional performance-based bonus, • Additional payments for travel events, • Mileage compensation payments when using own vehicle for work, • Up to 28 days’ paid holiday per year, • Guaranteed-hours contract (16–32 hours) available after the probation period, depending on performance and availability, • Flexible work schedules received three weeks in advance via our dedicated app, • Fantastic career progression opportunities We welcome applicants from all backgrounds - RGIS is proud to be an Equal Opportunities Employer

    Immediate start!
    No experience
    Easy apply
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