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Description Role: Customer Success Associate Reports to: CS Team Lead Team: Scale Location: Remote/Hybrid working (UK-based). We are currently a remote-first organisation, but hybrid working may be an option in the future. Salary: Up to £34k depending on experience, plus equity Hours: Full-Time Please note All communication regarding your application should go through the official application channels or our company careers page. Contacting Vestd employees via email, personal social media, or other informal routes is not appropriate. We also have a zero-tolerance approach to any form of harassment or abuse directed at our team. Candidates who do not respect these boundaries may be disqualified from the recruitment process and, in serious cases, barred from applying in future. Requirements We are looking for individuals who are not only passionate about our mission but also comfortable and confident using cutting-edge technologies and AI tools to streamline processes, drive innovation, and contribute to the growth of Vestd. As a Customer Success Associate on the Scale team, you'll work directly with founders and leadership teams as they design, launch and manage share schemes, guiding them through the commercial and compliance considerations that come with growth. This role sits at the intersection of relationship management and technical product knowledge. You'll support customers through a SaaS onboarding process that requires genuinely understanding a complex product: setting expectations, guiding key milestones, removing blockers, and translating detailed platform and equity concepts into guidance that founders, finance leaders and other senior stakeholders can act on with confidence. Beyond onboarding, you'll build long-term customer relationships and identify opportunities to add value, support retention and drive Vestd's growth. _ is a leading sharetech platform for equity management - shares schemes, fund raising, company secretarial and much more. Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and founders seeking investment. Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team. Vestd is also a _ company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards. If you’d like to learn more about Vestd, check out _ short video from our founder, Ifty. You're managing a portfolio of Scale customers confidently, delivering high-quality onboarding and ongoing support with consistently strong satisfaction scores. Customers adopt the platform effectively from the outset, get accurate and timely answers to complex questions, and stay with Vestd because of the relationship you've built. You're spotting expansion opportunities naturally and helping the team improve its processes over time. • Customer onboarding and implementation: guiding founders and their teams through share scheme setup on the Vestd platform, from initial configuration through to confident, independent use, • Day-to-day customer success: managing a portfolio of Scale customers, resolving queries accurately and within agreed service levels, and delivering clear guidance on complex equity topics, • Retention and growth: building long-term customer relationships, identifying churn risks early, and spotting appropriate opportunities for upgrades, referrals and additional services, • Accuracy and compliance: ensuring customer documentation, scheme data and platform configurations are correct before launch and throughout the customer lifecycle, • Continuous improvement: contributing to better processes, self-serve resources and platform adoption, reducing the cost to serve without reducing the quality of support. We cannot provide an exhaustive list of duties; additional duties may arise, but these will be core elements of this role. • A SaaS background is required. You've worked in a software business and understand how to onboard customers onto a product that needs configuration or guided setup, this is a must-have for this role.At least 2 years of experience supporting customer onboarding, implementation or lifecycle management in a SaaS business, ideally where the product requires configuration or guided setup, • Ability to understand and explain complex products. You can get to grips with a detailed, technical or unfamiliar topic quickly and turn it into clear, practical guidance a non-expert can act on with confidence., • At least 2 years' experience supporting customer onboarding, implementation or lifecycle management, ideally on complex, multi-stakeholder B2B accounts, • Confidence communicating with senior stakeholders: founders, CFOs and finance leaders, on topics that are detailed, commercially important or unfamiliar to the customer, • Strong written and verbal communication skills, with the ability to translate complex information into clear, practical guidance, • High attention to detail, particularly where accuracy and compliance matter, • Comfortable working independently in a fully remote environment These will help you stand out from the pack: • Finance or legal background (e.g. professional services, company secretarial, tax), • Startup/scale-up experience, • Knowledge of shares and share schemes, • Experience working in a remote-first team, • Experience in a regulated or compliance-adjacent environment While the above describes the core responsibilities, this role may from time to time involve tasks beyond this list — as needed to respond to evolving business needs. We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments. A typical selection process might be: • Apply online, • 20-minute screening call, • Short take-home task — (we'll tell you what this involves upfront), • 45-minute skills based interview with the hiring manager and team member, • 45-minute team cultural interview, • 30-minute interview with the CEO Please note that we record our interviews. These recordings are only viewed by the hiring team and once a role is filled, all recordings are deleted. We do not share any candidate information with anyone outside of Vestd at any time. Benefits Vestd is a great place to work. There are a range of benefits that you can look forward to as one of our folk (benefits vary depending on location): • This job is remote-first, although attendance is required twice yearly at our in-person get-togethers, • A flexible environment to help you achieve the best work/life balance, • Equity, of course! (After the qualifying period), • Monthly recognition scheme, where we celebrate our folk, • Support with home working equipment*, • A personal training and development budget to keep your career and professional growth on track, • Private medical insurance (after the qualifying period), • Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion, • Great team ethos, connect through regular team and company socials., • 25 days annual leave plus one extra day per year of service (up to five days), • Employer contribution pension scheme (after the qualifying period) We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person. *At Vestd we provide our folk with the hardware and software required to support them in their role. As a remote-first business, we expect anyone applying for a job to have a suitable, quiet working space. You must have an appropriate desk/table and chair, with a reliable internet connection. What makes Vestd folk collaborative, adaptable, and eager to grow? • Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm, • Adaptable - open to taking on responsibilities beyond the defined role as needed, • Passionate about contributing to a culture of innovation, collaboration, and continuous improvement, • Embraces technology to improve processes and drive efficiency Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously. Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations _. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings. We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it. Vestd is remote-first, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible. Happy employees make for happy customers, as demonstrated in our _. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards _. This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team. At Vestd, we’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts. We wish to recruit people who are passionate about working in a diverse environment and who will support us to ensure that all colleagues are supported and included while working with us. _ shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion. We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences. If you need any adjustments or support with your application, please let us know in your application or throughout the process. We are excited to receive your application. When a role is filled, we will let all the applicants know to let them know. This job is based within the UK. You must be primarily UK-based and eligible to work in the country. Internal job ref. CSA-UK-JUN-2026

Thinking About a Career Change? Why Not Choose HR? \n If you've reached a crossroads in your professional life and are looking for a fresh start in a people-focused, rewarding industry then Human Resources might be exactly what you’re looking for. \n Many of our candidates come from diverse professional backgrounds retail, customer service, administration, healthcare, education, hospitality, and more. What they all have in common is the desire to do meaningful work, support others, and build a stable, long-term career. \n Our HR Career Change Programme \n We specialise in helping individuals transition into HR—starting with recognised qualifications and ending with real job opportunities. \n Whether you're working full-time, part-time, or in between roles, our online learning and personalised recruitment support can help you make a successful move into the HR profession often in just a few months. \n Please note that this is a training course and fees apply. \n Why Human Resources? \n The HR profession is growing steadily across all sectors. As businesses put more focus on employee wellbeing, development, and company culture, skilled HR professionals are more important than ever. \n Even entry-level roles in HR offer strong salaries, clear progression routes, and opportunities to specialise over time (in areas like learning & development, recruitment, employee relations, and more). \n Here are typical UK salaries at various stages of the HR journey: \n\n • HR Administrator - £27,000+\n, • HR Assistant - £30,000+\n, • HR Officer - £35,000+\n, • HR Advisor - £38,500+\n, • HR Manager - £55,000+\n\n And with hybrid and remote roles increasingly common in HR, the flexibility is there too. \n How It Works - Your 3 Step Journey Into HR \n Step 1 - CIPD Level 3 Certificate in People Practice \n The CIPD Level 3 Certificate in People Practice is the industry-standard entry point into Human Resources. It's assignment-based (no exams), and is delivered fully online with expert tutor support. \n\n • Accredited by the Chartered Institute of Personnel & Development (CIPD)\n, • Covers recruitment, employee relations, HR systems, and more\n, • Complete in approx. 10-12 weeks at your own pace\n\n This course not only boosts your employability—it also gives you the confidence and credibility to take the leap into a new industry. \n Step 2 - Tailored Recruitment Support \n Once you're qualified, our Recruitment Support Team will help you translate your background and new qualification into real job opportunities. \n We’ve been helping career changers break into new roles since 2007—and our 4.8 Trustpilot rating shows how serious we are about your success. \n You’ll get: \n\n • A professionally written, HR-focused CV\n, • Job-matching advice tailored to your experience and location\n, • Application support, interview prep, and mock interviews\n, • Ongoing 1-to-1 guidance to help you land your first HR role\n\n Step 3 - Start Your New HR Career \n Most of our candidates secure their first HR job within 3-6 months of qualifying—and often sooner if they’re based near a major town or city. \n And to give you confidence, we offer a Money Back Guarantee: \n If we can’t help you secure a role within 12 months of passing your qualification, we’ll refund your training fees. \n Flexible, Affordable, Achievable \n To make things easier, we offer flexible payment options to spread the cost of your training over 12 months—so you can get qualified without financial pressure. \n Ready to Make the Change? \n Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer your questions and help you take the first step towards a new, rewarding career in Human Resources.

About Allica Bank Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role Description This role is responsible for getting these exciting products to market, and ensuring as many established businesses as possible can benefit from them. Working with the growth and product teams, the Cash Management Executive will identify opportunities, and make contact via telephone and email to convert customers to our business current account and savings offerings. Your key goal will be winning active new accounts, and as such you will be responsible for the full end to end onboarding journey, from identifying potential customers to delivering live, actively used accounts. The focus will be on new to Allica customers that are in our established SME target segment (minimum 12 months trading), with have cash balances (£50k+) that can benefit from our savings rates. Our Cash Management Executive will work with the whole of Allica – including relationship management teams, product, marketing, and operations to ensure that prospective customers receive exemplary customer service and a great first impression of Allica Bank. It is vital that our Cash Management Executive is very confident and capable of remote sales to SMEs by telephone. They should also be strong stakeholder managers with a focus on customer outcomes and delivering value for both Allica Bank & their customers. Principal Accountabilities Able to clearly communicate Allica’s value proposition to decision makers (eg Owner, Director, FD) in our target customer market. Working with lists of prospects of variable intent to generate high quality business current account and savings opportunities. Understanding our onboarding process and requirements. Supporting customers and prospects through this process to quickly and smoothly open and actively use their current and savings accounts, delivering a great customer experience that will drive a deeper relationship with our customers. Typically being the first Allica Bank representative that SMEs speak to, so always being professional, courteous and friendly. Proactively learning our products and criteria over time, so that you can identify opportunities, becoming ever more efficient and effective at engaging and qualifying prospects and converting them to active customers. Gaining feedback from customers and prospects on potential future features they need and want from their bank and bank account, following through and feeding these into the Product teams. Working with our Marketing and Data teams to feedback your learnings from customer interactions, helping us to drive ever better customer outcomes, targeting, segmentation and messaging. Delivering the business plan for your role, and actively managing your objectives and personal development plan. Making your colleagues proud that you represent Allica, by ensuring excellent service for our SME customers, prospects and advisors. Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided. Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls. Personal Attributes & Experience You will have a proven track record in telephone-based lead generation with established SMEs (typically 5-250 employee firms), using established business development skills to build relationships with prospects and convert to Allica Bank customers. You will have excellent interpersonal and communication skills, together with evidence of outperformance in similar roles through earning customer and colleague trust. You will evidence a track record of working in fast paced environments, dealing with change well and showing an adaptable approach to deliver on the organisation’s goals. You will demonstrate the ability to work collaboratively with specialist colleagues such as Relationship Managers, Operations, KYC/B and underwriters, to deliver a positive outcome for our customers. You’ll have a proven track record of exceeding targets, providing excellent customer service generating new income opportunities and always considering risk and reputation when making decisions or finding solutions. A good understanding of SME financial products (eg payments, lending, accounting, CRM), and ideally specific expertise in business current accounts. Working at Allica Bank At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind: Full onboarding support and continued development opportunities Options for flexible working Regular social activities Pension contributions Discretionary bonus scheme Private health cover Life assurance Family friendly policies including enhanced Maternity & Paternity leave Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you! Flexible working We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate. Diversity We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.

Mast is on a mission to make complex lending simple. The UK's specialist lending market is underserved by technology, with legacy systems that can't handle the nuance of complex income, niche products, or the broker workflows that specialist lenders rely on. We're building modern, cloud-native lending technology, purpose-built for specialist lenders, that helps them process more applications in less time, reach decisions faster, and deliver better experiences for brokers and borrowers. We're pioneering the use of AI in mortgage origination, building it into the platform from the ground up rather than bolting it onto legacy architecture.. We work with regulated lenders across the UK, have a 100% delivery track record, and are building a high-performance team where everyone has real ownership and direct impact. This is not a traditional support role, and you do not need any previous customer support or technology experience to apply. This role is ideal for a recent graduate or someone early in their career who wants to get into tech. What matters most is your attitude: we are looking for someone curious, reliable, organised, eager to learn, and willing to get stuck in.. You will help lenders, brokers, and internal teams get the best out of Mast. You will answer questions, investigate issues, improve support processes, create documentation, spot recurring product friction, and turn customer conversations into ideas that shape the platform. You'll report to the Head of Product and work closely with Product, Engineering, Client Success, and Implementation. Over time, this role has the potential to grow into leading Mast's customer support function as the company scales. Support customers and users Triage, investigate, and manage support requests from start to finish, escalating to Product or Engineering where needed while keeping people informed. You will build deep knowledge of Mast's platform, including mortgage journeys, forms, policy prompts, automations, integrations, product configuration, and broker/lender workflows. Build the support operating system Help design how support works at Mast: ticketing workflows, escalation routes, response templates, internal runbooks, help centre content, and reporting dashboards. You will look for repetitive questions and manual processes, then automate them through better tooling, documentation, AI-assisted workflows, or process changes. Turn support into product insight Because this role reports into Product, you will do more than answer questions. You will identify patterns in customer feedback, recurring pain points, confusing workflows, and missing features, then translate those into product ideas, bug reports, and roadmap input. Create self-service documentation Write clear, practical help articles, FAQs, release notes, troubleshooting guides, onboarding material, and internal playbooks. You will help keep everything up to date as the platform evolves. Use AI to work smarter Use AI tools to draft documentation, summarise issues, identify patterns, write clearer responses, and speed up repetitive work. You don't need to be an AI expert. We are looking for someone curious, experimental, and willing to learn. We are not looking for years of experience. We are looking for potential. You may be a recent graduate or early in your career. You do not need previous customer support, fintech, mortgage, or software experience. The most important things are that you: Have a great attitude and want to learn quickly Are reliable, thoughtful, and willing to take ownership Can work independently, spot what needs doing, and make progress without needing detailed instructions every time Communicate clearly and calmly in writing Are organised and detail-oriented, especially when managing several issues or follow-ups at once Are comfortable asking questions when something is unclear Enjoy solving problems and making things easier for others Are curious about technology, software, and AI Are comfortable working remotely and managing your own time Naturally ask, “How can this be easier next time?” Familiarity with tools like Notion, Slack, Linear, Jira, Zendesk, Intercom, HubSpot, Loom, Metabase, or AI tools like ChatGPT and Claude Experience from university projects, internships, part-time work, customer-facing roles, or startup environments Interest in product management, customer success, operations, automation, or fintech Experience writing clear documentation, guides, or process notes First 3 months: Strong understanding of Mast's platform and customer workflows. Ownership of incoming support requests. Clearer processes for tracking and resolving issues. 6 to 12 months: Reduced repeat questions through better documentation and automation. A reliable feedback loop into Product. Clear visibility into where customers struggle and where the product can improve. Longer term: You help define what excellent customer support looks like at Mast, and may grow into leading the support function. Location: London or UK Remote Salary: £30,000 to £35,000 + Stock Options Target Start date : Immediate Benefits Stock Option Plan 25 days holiday + bank holidays 4 - 10 weeks work from anywhere, based on tenure (for UK based roles) Vitality Health insurance Pension plan Equipment budget Learning & development budget Cycle to Work Scheme Monthly team socials + Quarterly Team Meet-ups @ HQ Digital-first, employee-first company with a flexible working culture + Central London HQ About Us Mast is a high-performance team of engineers and lending experts building the future of specialist lending technology. We value radical honesty, transparency, and speed. We hire exceptional people, expect a lot from each other, and offer real ownership, fast growth, and the chance to shape an industry. Mast. is an equal opportunity employer and we celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you fluent in Spanish and interested in an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative. This role offers a unique chance to immerse yourself in a beautiful country while contributing to our exceptional customer service team. Your Role: • Provide outstanding customer support to Spanish-speaking clients, ensuring their inquiries are addressed with professionalism and care., • Communicate efficiently through various channels, including phone, email, and chat., • Become proficient in our client systems to ensure high-quality service delivery., • Work collaboratively with team members to achieve timely resolution of customer issues., • Fluency in Spanish (both written and spoken) is essential for effective communication with clients., • Strong communication skills with a focus on customer satisfaction., • Willingness to learn and adapt to new technologies and remote work tools., • Self-motivated, proactive, and capable of thriving in a fast-paced environment., • Willingness to relocate to Greece for this incredible opportunity!, • Competitive Monthly Salary, • Monthly Performance Bonus, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

Description Pivotal UK - InMotion Ventures 3 JOB DESCRIPTION - Sept 2026 Customer Services Representative - Member Billing Department InMotion Ventures 3 brings together two innovative brands, PIVOTAL and THE OUT, with a shared mission to redefine how people access and experience Jaguar and Land Rover vehicles. While each brand offers a distinct service, both are focused on delivering a seamless, flexible, and premium customer experience. PIVOTAL is transforming car ownership through a flexible subscription model, giving members access to the latest vehicles with a simple monthly payment that covers everything. THE OUT is reinventing car rental in London by delivering high-end vehicles to customers’ doors. No rental desks, no hidden fees, just a smooth, first-class experience. Requirements About the role As a key member of our Customer Service team, you will play an important role in supporting both brands. This position requires a proactive, self-motivated individual with a strong work ethic who is comfortable working independently while also contributing to a collaborative team environment. A core focus of the role is supporting customers throughout their contract, including proactively following up on outstanding invoices and negotiating timely payments. Alongside this, you will support a range of administrative and operational tasks across the team, helping to ensure a seamless customer experience. This role is mainly remote, with occasional visits to our Old Street (London) office. • Responding to customer enquiries via phone, email, and live chat, • Resolving queries quickly and considerately, • Monitoring payments and chasing overdue customer invoices, • Supporting departmental tasks such as invoice updates and processing third-party charges, • Keeping clear and accurate records, • 2+ years’ experience in a customer service role, • A confident communicator who enjoys helping people, • Someone proactive, organised, and able to work independently, • Comfortable handling payment conversations and resolving issues, • Strong attention to detail, • Experience with CRM systems (Salesforce is a benefit, but not essential) Benefits Alongside a supportive and collaborative culture, we offer: • A permanent contract for long-term stability, • A flexible, remote-first working environment, • 25 days’ holiday + bank holidays, plus an extra day off for your birthday, • 2 additional volunteer days to give back to causes you care about, • A competitive salary + discretionary bonus scheme, • Contributory pension scheme to support your future, • Healthcare cash plan for everyday wellbeing By applying to this position, you agree to allow InMotion Ventures 3 Ltd (Abbey Road, Coventry, CV3 4LF, inmotion@jaguarlandrover.com) to collect, store and process your resume, contact details and any other personal data that you submit. If InMotion is providing recruitment services to a third-party, you also extend this permission to our end client. We will process this data for recruitment purposes only. The data will be stored in our Applicant Tracking System, (which stores data in the U.S and is fully compliant with EU data protection laws), and we will not share it with anyone else. We would like to keep this data until our open role is filled and may choose to keep it in our database for future roles for up to 12 months. _. In this policy, you will find information about our compliance with GDPR (data protection law.) You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data. You also have the right to lodge a complaint about the way we handle your data.

Job title: Customer Service advisor.Location: AAR Tunbridge Wells, 3 Stag Road, Tunbridge Wells, TN2 3BQ.Due to company growth and expansion we’re looking for a Customer Service Advisor to be part of our success story.Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private compani

Want a soul-sucking call centre job?.We’re not here to read scripts or tick boxes.We’re here to shake things up, to make energy better for our customers and the planet.That means real conversations, real problem-solving, and real impact.The best bunch of people you’ve ever worked with—curiou

forgd is the consultancy partnering exclusively with Anthropic to help enterprises build AI-native businesses. We start with engineering — helping organizations move from individual developers using Claude Code to entire teams shipping together with AI-native workflows — and expand into agentic solution delivery and broader business transformation. Our conviction is that engineers are uniquely positioned to lead this transformation. The strongest mental model for designing, deploying, and governing AI agents in production lives in software engineering. The teams that change how their organization builds software are the same teams equipped to shepherd the rest of the business into this new world. We embed and co-build with customer teams. Cycles are short, delivery is iterative and accountable to clear outcome goals. As an Applied AI Architect, you embed with enterprise customers and own the technical work across the full customer journey — initial demos, short proof-of-value engagements, and multi-week implementations. The work moves customers from interesting prototypes to production capability. Most engagements start in engineering. You'll work with customer engineering teams adopting Claude Code and redesigning their SDLC — code review, requirements, testing, documentation, and governance. From there, the work expands: co-building agentic applications and modernizing legacy systems on the Claude developer platform, and partnering with business stakeholders to deploy agents into core operations like sales, customer service, and finance. You're the expert in the room on how engineers work with Claude Code, what an agentic application looks like in production, and what has to change in an organization to sustain either. You build prototypes, ship code, run workshops, write specs, and make the calls that move customers from demos to deployment. Collaborate directly with Anthropic on customer engagements — joint working sessions, early access to product changes, and a direct line to their product and engineering teams. Lead Claude Code Labs and customer workshops Take customer teams from beginner to power user across Claude Code, Claude for Work, Cowork, and the developer platform Codify deployment patterns and feed them back to forgd's methodology and Anthropic's product teams Lead discovery into customer environments — engineering toolchains and workflows, business operations, and organizational dynamics — and turn that into clear technical plans Advise on how AI-native development changes existing engineering practices: issue management, branching, testing, code review, and security Guide adoption programs that scale Claude across engineering organizations and into business teams Scope engagements: assumptions, risks, milestones, and dependencies Embed with customer teams to co-build agentic applications on the Claude developer platform Build technical artifacts — evaluation frameworks, MCP servers, sub-agents, and deployment configurations — tailored to the customer's stack What Success Looks Like Customers move from proof-of-value to production Engineering teams measurably change how they ship software Customers become references Accounts expand on the strength of the work You May Be a Good Fit If You Have 3–5 years in a customer-facing technical role — Solutions Architect, Sales Engineer, Forward Deployed Engineer, Technical Consultant — or in a hands-on engineering role as a Software Engineer or Product Engineer Software development experience in a high-scale startup or enterprise environment; you know what it takes to write, ship, and operate production code Production experience with LLMs — prompt engineering, agent design, and evaluation frameworks. Power user of Claude Code or equivalent AI coding assistants; you live in AI-native development yourself Familiarity with enterprise development toolchains, CI/CD, and modern SDLC practices, and cloud-native deployment on AWS, GCP, or Azure Communication skills that work across the room — individual contributors, engineering leadership, and business stakeholders High agency and comfort with ambiguity; you operate autonomously in customer environments Background in professional services or consulting Track record leading developer productivity or developer experience at scale Vertical experience in financial services, healthcare, or other regulated industries Experience driving organizational change Work at the frontier: Direct partnership with Anthropic — joint engagements, early access to product changes, and working sessions with their Applied AI team Founding team: You shape how we work and grow as we scale Remote: Fully remote across North American and European time zones Compensation and benefits: Competitive salary, equity, and full benefits We encourage you to apply even if you don't meet every qualification. Research shows people from underrepresented groups often hesitate unless they meet every requirement, and we don't want you to exclude yourself prematurely. If you're excited about AI-native engineering and want to help enterprises change how they build software, we'd love to hear from you. forgd is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We make hiring decisions on merit, and we provide reasonable accommodations for candidates who need them during the hiring process. Please note that we are unable to provide visa sponsorship for this role. All applicants must have the right to work in the United Kingdom without employer sponsorship, now or in the future.

Join Mercier Consultancy as an Italian Speaking Customer Service Specialist, with an exciting opportunity to work in beautiful Greece! We are offering paid relocation for the right candidate who is passionate about providing top-notch customer service to our Italian-speaking clientele. Experience in

Maintain the highest standards of customer service, quality, and professionalism with customers and coworkers. PBC), legally bound to balancing the interests of customers, employees, society, and investors. This role is ideal if you are looking to build a career with a company that has track record

Location Our Full Stack Software Engineer will be an integral part of our R&D team. This role is based remotely as a full-time employee in the UK, Ireland, Estonia, the Netherlands, Sweden and Israel. We are also open to contractors in Eastern Europe and Portugal. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. The Opportunity Cloud spend is no longer just AWS, Google Cloud and Azure. Our customers now run a large and growing share of their technology spend through SaaS platforms, data clouds and AI vendors - and every one of those vendors is an integration that brings another slice of their spend into view. You'll own DoiT's Integrations Framework and the experience built on top of it. This is a chance to define what a great integration experience looks like: a customer connects a new vendor in minutes, sees at a glance that their data is flowing, and handles credential rotation, reconnects and backfills themselves without thinking twice. On the framework side, you'll make adding the next vendor a small, well-understood piece of work rather than a project - so coverage grows as fast as the vendor landscape does. You'll work AI-augmented from day one. Integration development is spec-driven work against constantly changing third-party APIs: one of the highest-leverage places to apply agentic AI tooling. We expect you to use it across your whole workflow and to have real opinions about where it earns its place. • Building new integrations. This is the core of the role. Design and ship integrations against third-party billing and usage APIs - authentication, incremental sync, rate limits, error handling, schema drift - and invest in the Integrations Framework itself, along with testing harnesses and scaffolding, so the tenth integration takes a fraction of the effort of the first., • Working AI-augmented. Use AI daily across the full span of your work - exploring unfamiliar codebases and third-party APIs, prototyping approaches, generating and reviewing code, debugging, writing tests, and producing documentation. Push on what agentic tooling can do for this codebase, and bring judgement about where AI raises velocity and where a human still has to hold the quality bar., • Integration management experience. Build the interfaces customers use to connect, configure and trust their integrations: health and status visibility, actionable error states, credential and key rotation, and clear feedback when something needs attention., • Self-service by default. Design self-service into the framework from the start - backfills, reconnects and diagnostics that customers and internal teams run themselves., • API-first. Build capabilities so they're fully available through APIs, not just the UI. Both humans and agents should be able to drive the platform., • Implementing features end-to-end. From proposal, through spec and implementation, to maintenance. You're expected to propose things you think would be a good addition, not wait for a spec., • 3+ years of professional software engineering experience, shipping and owning features in production, • Strong TypeScript, including modern frontend work - React preferred, • Hands-on experience with Go, or strong backend experience in another language (Python, Java, Node.js, C#) with genuine enthusiasm for ramping up in Go quickly, • Real experience designing and consuming REST APIs, and integrating third-party APIs with all the mess that entails: auth flows, pagination, rate limits, partial failures, breaking changes, • Comfortable across the stack. You may lean backend or lean frontend, but you can own a feature from the database through to the interface, • Working proficiency in SQL, • Experience developing solutions in the cloud and/or using cloud services (GCP, AWS or Azure), • A user-facing instinct for operational tooling - you care whether the error message actually tells someone what to do next, • AI-augmented working style - you already use AI tools across your engineering workflow and can talk concretely about what you've got out of them, • Strong knowledge of software engineering practices, design patterns and architectural principles, • Demonstrated passion for creating high-quality web/SaaS apps, • Excellent communication skills in English, both written and verbal, • Self-organized, goal-oriented and self-motivated; confident, thorough and tenacious, • Experience building integration platforms or extensibility frameworks as a core part of a product, • Experience with cloud or SaaS billing data - AWS/GCP/Azure cost and usage exports, AI vendor billing data, marketplace billing, or the FOCUS specification, • Experience with Google BigQuery, or with data pipelines and orchestration tooling (Dagster, Airflow), • Experience building AI-powered product features (LLM integration, intelligent automation), • Exposure to FinOps practices or cloud financial management products, • BA/BS degree or equivalent practical experience Are you a Do'er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do'er mean? We're all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our _. Sounds too good to be true? Check out our _. We thought so too, but we're here and happy we hit that 'apply' button. Full-time employee benefits include: • Unlimited Vacation, • Flexible Working Options, • Health Insurance, • Parental Leave, • Employee Stock Option Plan, • Home Office Allowance, • Professional Development Stipend, • Peer Recognition Program Many Do'ers, One Team DoiT unites as Many Do'ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Join Patrique Mercier Recruitment JP as a Japanese-speaking Customer Service Representative in the beautiful city of Athens, Greece! This exciting role offers the opportunity to work for a prestigious company while engaging with customers in a friendly and dynamic environment. Contribute feedback an

SOCOTEC’s Environment and Safety team provides expert environmental, health and safety consultancy and compliance services that help organisations manage risk, protect people and safeguard the environment. Our services include environmental monitoring and consultancy, water safety and hygiene solutions with Legionella risk assessments and water system management, fire safety consultancy and inspections, occupational hygiene assessments and workplace exposure monitoring, and specialist advisory support on regulatory and sustainability challenges. We use industry-leading tools and science-based approaches to deliver accurate data, practical guidance and innovative solutions that ensure compliance with UK legislation, minimise environmental impact and create healthier, safer workplaces for clients Your expertise deserves recognition. Alongside a competitive salary, we offer a comprehensive benefits package including: • Competitive salary, • 25 days holiday (with the option to buy more), • Electric car scheme (where applicable), • Employee recognition programmes, • Family-friendly support, • Exclusive retail discounts, • Employee assistance programmes, • Enhanced company pension SOCOTEC UK & Ireland are proud to be Disability Confident accredited. Business Development Manager - Asbestos Are you interested in driving business growth and securing new opportunities? This could be your opportunity to excel as a Business Development Manager, playing a vital role in supporting SOCOTEC's continued success. As SOCOTEC grows, so do our teams. We're looking for a dedicated Business Development Manager to join our team and wear the SOCOTEC badge with pride. This is a national role focused on delivering profitable new contracts and ad hoc work through proactive sales development, building strong relationships with new customers, leading competitive tender submissions, and maximising reactive sales opportunities to achieve annual sales targets. You will also work closely with Operations Managers, Directors, and the wider sales teams to support larger, SOCOTEC-wide opportunities, helping to secure strategic business and drive sustainable growth across the organisation. The tasks you will undertake will include (but are not limited to): • Maintain and develop a wide network of contacts and build effective relationships within the Asbestos marketplace through which you will generate opportunities for new business., • Proactively prospect new clients and promote SOCOTEC services to generate leads and opportunities. Introduce and promote wider SOCOTEC services., • Support the production and delivery of quotation documentation and sales presentations., • Contribute to all aspects of the strategic sales process including awareness campaigns, presentations, exhibitions and sales collateral., • Work closely with the Operations team to identify new service stream opportunities and potential client sectors and actively target these., • Prepare and undertake a thorough hand-over to operational colleagues once each sale is closed and the contract awarded, • Work with senior technical and managerial staff to convert opportunities to orders and account manage the delivery of services., • Maintain a strong knowledge of market trends including client and competitor activity and industry innovations., • Actively contribute towards the successful delivery of the Divisions business plan and targets., • Any other duties reasonably requested by the Employer To be a successful Business Development Manager, you should be able to demonstrate: • Experience within sales, marketing, telesales, business development, or bids environments., • Experience working within construction, engineering, asbestos, compliance, or related technical service sectors would be advantageous, • IT literate with strong knowledge of Microsoft Office applications, databases, and CRM systems., • Proactive and self-motivated, with the ability to work independently and take ownership of tasks., • Able to manage priorities effectively and perform under pressure in a fast-paced environment., • Strong focus on follow-up, relationship building, and delivering excellent customer engagement., • Highly enthusiastic with excellent written and verbal communication skills., • Punctual, organised, and diligent, with strong attention to detail, • A-level qualified or equivalent experience. Join a thriving community of over 2,000 industry professionals who are passionate about making a real difference. At SOCOTEC UK, we're not just delivering services - we're shaping the future of testing, inspection, and certification across the nation. What sets us apart? Our people. We've built our reputation on attracting exceptional talent like you and empowering them to deliver excellence at every turn. Our comprehensive range of TIC services means you'll have the opportunity to work on diverse, challenging projects that truly matter. In this role, you won't just be another employee - you'll be a key player in our continued success story. Your expertise will directly contribute to our mission of building a safer, more sustainable world, while you grow your career alongside some of the industry's finest professionals. Build a traditional career path or explore opportunities across multiple disciplines - all within SOCOTEC. Your choice, your direction. Local, national, or global projects. Office-based, remote, or hybrid. We offer the flexibility that empowers you to perform at your best. From day one, you'll have access to comprehensive training, mentorship, and development programs. We support every step of your professional journey. #YouGrowWeGrow Building a safer and more sustainable world is the core mission we set out to achieve at SOCOTEC, it is at the heart of everything that we do. We are committed to acting as a key player in society, investing in innovative solutions to ensure social and environmental concerns are at the forefront of all of our business operations. #J-18808-Ljbffr

Job Title - Security Systems Engineer Location - London and the Home Counties Salary - £30k - £50k (Depending on experience) We have an new opportunity for an experienced Intruder Alarm/CCTV Engineer to join a growing business and become part of an integral team. The successful candidate will be responsible for carrying out installation, fault finding, maintenance and servicing of Intruder Alarms. • Installation of Intruder Alarms and Remote monitored CCTV systems, • Periodic preventative maintenance, • Reactive maintenance service calls and fault finding, • Participation in the on-call rota assisting with OOH call outs and technical support (standby fee paid and call outs paid at a premium OTE rate), • Full UK manual driving license, • Previous experience (Essential), • Technical background in the electrical/electronic industry, • Preferred experience with Galaxy, • Flexible to travel and participate in an on-call Rota, • Good written and verbal communication skills, • Capable of working in a team as well as on your own, • Ability to communicate effectively with clients, • Excellent customer service skills, • Experience with IP CCTV and Access Control systems is advantageous however not essential, • Advanced skills such as commissioning are advantageous however not essential, • My client offers a competitive OTE (overtime) paid at premium rate of 1.5 x rate (Lots of overtime available), door to door travel paid and on call fee and call outs paid at x 1.5 rate, • A company vehicle, fuel Card and company tablet, laptop & mobile phone will be provided along with Power tools, ladders, test equipment etc., • Career progression and extensive training will be provided to develop your skills and progress your career in the direction that suits your ambition #J-18808-Ljbffr

Salary: £14.50 per hour which includes a 70p per hour band increment. Join us as a Shift Manager and you’ll be part of a team that loves putting customers first.As part of the management team,you’llbe responsible forlooking after the shop when the Managerisn’taround. You will engage and motivate the team, and make sure they have what they need to do an amazing job.We serve our customers acrossa number ofdifferent channels; in-shop, delivery,Click+Collect and drive thru.You'lllead the way inmaking sure customers have a brilliant experience when shopping with us - whether they order in store or order their food online.While no two shifts will be the same, during a typical shift you can expect to: • Inspire the team to deliver amazing results andmaintainthe excellent standards of the shop, • Lead by example and serve our customers in a fast and friendly manner, • Prepare our much-loved products, including making sandwiches and managing the ovens, • Ensure our displays are fullystocked at all times, with plenty of choice available for our customers, • Keep the shop looking clean,tidyand presentable, • Competitive paypaid weekly, • Colleague discountallowing you and a family member to enjoy up to 50% off your favourite Greggs products, • Free hot drinksfor you to enjoy while on shift, • Paid breaksallowing you to recharge your batteries, • We share 10% of all our profits with our colleagues, • Health and Wellbeing App providing Remote GP and Physiotherapy services, • Holiday entitlement that growsas your career grows with us, • Colleague share plans to help you invest and save for your future, • Pension schemeto help you plan for your future. We’ll match your contributions up to 7%, • Confidential employee assistance app and helplineto help with your wellbeing, • Longserviceawardscelebrating key milestones in your career, • Savings and discountsfor your everyday shopping, leisure and wellbeing You’llbe reliable anddemonstratenatural leadership abilities, with a passion for delivering exceptional customer service. You'll also be supportive of an inclusive culture - recognising and valuing that difference is good. Ifyou’vegotpreviousteam supervisory experience in a similar, customer-focused environment, we want to hear from you. Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture – how we behave and support each other. Everyone’s welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here:Greggs Careers | About Greggs. Here at Greggs, we love what we do, and we have fun! What makes Greggs so special is our culture – the way we are, the way we behave and the way we support each other. We're hard-working, but above all else we're family; and it doesn't matter who you are, where you're from or what your favourite bake is, we’d love you to join us! We want everyone to feel welcome at Greggs and our colleagues to be able to be themselves at work, whatever their background, preferences, or views. We'll make sure you have the skills and knowledge you need to have a great career with us. Salary: £14.00 per hour which includes a 20p per hour band increment. Salary: £14.00 per hour which includes a 20p per hour band increment. #J-18808-Ljbffr

This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us - and we want to grow our team of outstanding sales and business development representatives. What you'll be doing You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate, • Working with customers to meet their unique requirements and get the job right first time, every time. You'll need to be self-motivated and confident communicating with a variety of customers at a senior level. You'll be: • Proactive and results-driven, • Flexible towards varied workloads and working hours, • Able to provide a consistently high level of customer service, • Ideally experienced within Home Improvements (or similar!), • A driver with a full UK driving licence and your own car This is truly a career where your hard work pays off - the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You'll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! If you want a rewarding self-employed career where you answer to yourself, manage your own time, and earn an enviable amount of money along the way, Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company†s value of “Succeed Together†we are committed to Equality, Diversity and Inclusion. We recruit the †best person for the job†regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. #J-18808-Ljbffr

This is you: a self-starter, with great communication & sales skills, a persuasive 'people-person' who enjoys dealing with all sorts of customers, looking to stretch your business development potential to the next level. You're excited by the uncapped earning potential for self-employment where you get all your appointments and pre-qualified leads supplied by head office, and all the training you need to make your business a success straight out of the blocks. And this is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. But the quality products and excellent customer service are only made possible by having great people representing us - and we want to grow our team of outstanding sales and business development representatives. You'll be quickly trainedup to know the products inside out; you'll be proud of them, and confident in selling them to customers using your existing and growing sales abilities. Your role will involve: • Following up on warm sales leads, visiting customers in their own homes or utilising our new remote selling framework, • Giving persuasive business development pitches to convert quotes to sales, • Educating customers about the products and services offered, thinking on your feet and cross-selling other products where appropriate, • Working with customers to meet their unique requirements and get the job right first time, every time. You’ll need to be self-motivated and confident communicating with a variety of customers at a senior level. You’ll be: • Proactive and results-driven, • Flexible towards varied workloads and working hours, • Able to provide a consistently high level of customer service, • Ideally experienced within Home Improvements (or similar!), • A driver with a full UK driving licence and your own car This is truly a career where your hard work pays off - the more you put in, the more you get out! With OTE of £75k-100k (with uncapped earning potential), you'll also enjoy amazing bonuses - holidays, weekends away, tickets to sports events, and a full support package. You’ll receive industry-leading training within your role along with a tour of our factory to help you reach your full sales and business development potential enabling you to take home market leading commission! #J-18808-Ljbffr

This is a superb opportunity to join the UK's leading home improvement business as one of our Sales Managers. We are seeking an experienced sales professional or sales manager who is now looking to stretch their business development and management potential to the next level. With flexibility of hybrid working, you will be supported to achieve impressive and realistic OTE's with qualified appointments, with industry leading training, ongoing coaching and development from local senior management to make you and your team a success. This is us! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for over 60 years. All our products are made in Britain to the highest industry standards. The quality products and excellent customer service are only made possible by having great people representing us – and we are seeking a Sales Manager to lead our local team. What you'll be doing • Leading, managing and motivating a team of self-employed Sales Executives, you'll be proud of them and confident in developing your team using your existing and growing sales abilities., • Driving recruitment activity of self-employed Sales Representatives to complement your existing team, and recruitment of Marketing Agents and Area Marketing Leaders to your set targets., • Responsibility for providing appropriate training, coaching and development of your self-employed sales team to Company standards and policies., • Encourage the Sales Team to generate own leads though approved methods whilst managing leads from internal sources., • Ensure that the Sales Team present the approved Finance presentation, in accordance with FCA regulations, and our internal policies and procedures to every potential customer., • Work closely with the Regional Sales Manager to deliver on the business plan, ensuring sales targets are achieved in accordance with product specifications, pricing structures and profit margins, maximising the conversion of all leads to achieve set targets., • Preparation and presentation of regular sales reports. What we're looking for • Successful proven experience as a Sales Representative or Sales Manager who has consistently exceeded targets in sales and marketing., • Ideally experienced within Home Improvements (or similar!) ., • Ideally, experience of recruiting self-employed Sales Professionals., • Highly motivated, with the natural ability to motivate & guide people to achieve targets., • Meet strict deadlines in a targeted sales environment., • Excellent negotiation skills., • Experience of remote meetings/sales appointments, although not essential., • Have a proactive approach and results driven., • Flexible towards varied workloads and working hours ., • Able to provide a consistently high level of customer service., • Committed to continuous personal development through internal resources and own initiatives., • A driver with a full UK driving licence and your own car. What We Offer This is truly a career where your hard work pays off – the more you put in, the more you get out! With OTE potential between £50,000 - £100,000 pa, plus the opportunity to benefit from additional incentives. You'll receive industry-leading training within your role to help you reach your full sales management potential. • Competitive salary Basic with OTE between £50k - 100k, • Uncapped performance-related earnings, • Hybrid working arrangements, • Minimum 31 days holiday increasing with service, • Pension, • High street discounts employee scheme, • Employee Product Purchase Discount Scheme Apply today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company's value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job' regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. JBRP1_UKTJ

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