



Front of House Receptionist & Practice Administrator
Battersea Square Vets: independent clinic in London
We are looking for a highly organised, confident Front of House professional to join our team in a full-time, in-person role, combining reception, concierge, client care, and practice administration.
This position suits someone who enjoys accuracy, and responsibility, alongside client interaction in a busy clinical environment.
Working hours:
Full-time role
Shifts worked between 8.30am and 6.30pm
Saturday mornings 9am–12pm, one in three
The role:
You will play a key role in keeping the clinic running smoothly day to day. While client-facing skills are crucial, strong organisational and administrative skills are essential for this position.
Key responsibilities include:
Managing the front desk and maintaining a clean and organised reception area
Booking appointments and coordinating clinic schedules accurately
Handling phone calls, emails, and messages efficiently
Managing payments, invoices, and client accounts
Maintaining accurate client and patient records
Supporting insurance claims
Driving administrative follow-ups
Assisting with stock control and medication ordering
Working closely with the team to support clinic workflow
About you:
We are looking for someone who:
Has previous reception, administration, or front of house experience
Is highly organised with excellent attention to detail
Enjoys administrative tasks and working with systems and processes
Communicates clearly and professionally with clients and enjoys client communication
Enjoys and is comfortable with speaking to clients by phone and in person
Is comfortable chatting to clients and welcoming them to the clinic
Is comfortable around animals and in a clinical setting where animals may be unwell
Can prioritise tasks and stay calm in a busy environment
Is reliable, proactive, and works well as part of a team
Veterinary experience is helpful but not essential
Very strong organisation and admin skills, and very strong customer skills are key to this role.
Why work with Battersea Square Vets:
Independent, family-run practice with a supportive working culture
Clear structure, responsibility, and variety in the role.
A team environment that values reliability and professionalism
Meaningful client interaction alongside essential admin work
How to apply:
Please send your CV and a short covering note
Job Type: Full-time
Benefits: Employee discount
7-8 Battersea Square, SW11 3RA, London

Veterinary care • 1-10 Employees
Hiring on JOB TODAY since January, 2026
We are a family owned and run independent clinic, with a great team.



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