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About the job Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger. Job Description We’re on the lookout for a Duty Manager to join our crew at Hyde London City. You will oversee the day-to-day running of all things Front Office, being the go-to person for the team in absence of senior management. Offering a naturally friendly, helpful and responsive level of service for our guests. What you’ll do… Lead and inspire the reception team to create a memorable, effortless Hyde experience for our guests, making sure they feel special and eager to come back for more. Manage and resolve any guest complaints, concerns, or emergencies that may arise during the shift. Hit the right notes for our business's success by ensuring we're rocking the perfect rates, keeping overbooking in tune, and working with the team to fill our stage with a buzzing crowd. Keep detailed records of who's staying with us, any incidents, and other important info. Know your stuff when it comes to health and safety rules. Be part of the hotel crisis and fire teams and know all the drill. Stay in the loop with other departments and staff to keep things running smoothly and guests happy. Qualifications What we’re looking for… Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. You have experience in a similar role, or as a Supervisor looking for further development with a demonstrable track record of excelling in Front Office operations and procedures. If you’re familiar with Opera or a similar front desk operating system and understand GDS that would be a big advantage. You will be required to work flexible shift patterns which will include weekdays and weekends to support the team, as and when required, on a 4 on 4 off shift pattern. Your humble and open to ideas. We leave our egos at the door and help get it done. You’re up for doing things differently and trying (almost) everything once. You want to be part of something bigger and have fun along the way. Additional Information What’s in it for you… Opportunity to take party in an amazing opening team, Hyde is doing it differently. 28 days holidays (inclusive of bank holidays), pension and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. Treat yourself with lots of retail & hospitality perks through our partners. Enjoy an experience stay at Hyde and a meal for two after your discovery period. Goes without saying, but we’ll feed you during your shift. Extra time off to volunteer with one of our partner charities Cycle to work scheme The chance to make your mark in a fast-growing Brand Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work Excellent discounts across the entire Ennismore family of brands. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential. Department: Room Division Management The company Bohemian & Chic When Hyde Lounge opened in 2005, it transformed the Sunset Strip in Los Angeles, along with the concept of nightlife itself. Since then, the brand has expanded to include Hyde Hotels and Residences, Beach Clubs, and Mixology Lounges, inviting its followers to be the first to know, and introducing them to the latest and greatest in nightlife adventures. Every guest at Hyde Hotels is treated like a Hyde Lounge regular. Hyde fosters a sense of mystery – the exciting feeling that anything can happen.

About us Maison Gigi is a French family bakery that serves pâtisserie, artisan coffee, breakfast and lunch. Freshly baked every day in-house. Maison Gigi brings tarts and regional sweet and savoury specialities from France. It’s an open-kitchen concept and this family-run business also offer events catering. Summary of the role - Greet and meet guests at the deli desk. - Present our deli and coffee, provide relevant information to our guests (food allergies, portions, various upselling and add-ons). - Preparing and serving beverages, ranging from simple to elaborate ones. - Inform guests about our specials and any dishes or drinks that we are currently promoting. - Offer hot drinks or deli recommendations upon request. - Up-sell in both deli (pastry and cakes) and beverages. - Take accurate orders. - Taking accurate payments from customers. - Communicate efficiently with the Front of House and managers. - Maintaining inventory and equipment by cleaning and recording any defects. - Check your crockery and area for cleanliness and presentation and report any issues. - Arrange barista and deli settings, maintaining a tidy section. - Keeping the work environment safe, sanitary, and organized. - To respect the Allergen standards laid out by the law and Chez Antoinette standards. - Participate in team briefings and have a keen interest in the daily life of the restaurant. - Follow all relevant Health and Safety regulations and policies. Provide excellent customer service to guests. Requirements - Previous experience in high paced environment - Previous barista experience (Espresso machine)

We are looking for a dynamic and personable individual to join our team as a Front Desk Support Specialist/Hair Stylist. In this dual role, you will be responsible for creating a welcoming and efficient front desk experience for clients while also providing professional hairstyling services. Key Responsibilities: Front Desk Support: Greet and assist clients upon arrival, providing excellent customer service. Schedule and confirm appointments, managing bookings and client communications. Handle phone and email inquiries, providing information about services and pricing. Maintain a clean and organised reception area. Hair Stylist Duties: Provide high-quality hair styling services based on client requests and latest trends. Offer consultations to clients regarding suitable styles, treatments, and aftercare. Ensure hygiene and safety standards are met in the styling area. Qualifications: Proven experience in customer service and hair styling. Strong communication and interpersonal skills. Ability to multitask and manage time effectively. Join our team and help us deliver exceptional service and style to every client! Benefits: - Days off on Birthday - Employee discount - Profit sharing - Paid Lunch Break

(Portuguese Speaker Required) We are looking for a dedicated Part-Time Phlebotomist to join our multicultural team. In addition to performing blood collections, you will be responsible for assisting patients at the front desk as a receptionist when there is no phlebotomy demand. We seek a professional who values welcoming service and is willing to contribute to a friendly and inclusive environment. Responsibilities: - Perform phlebotomy with precision and professionalism. - Maintain a clean and organized collection area. - Greet patients, perform check-ins, and assist with general inquiries. - Manage scheduling and organize patient documentation. - Communicate effectively with the clinical team to ensure quality service. - Answer phone calls and handle patient inquiries Requirements: - Certification in Phlebotomy and previous experience in the field. - Receptionist experience is a plus. - Strong communication and customer service skills. - Ability to work in a multicultural environment with patients from diverse backgrounds. - Portuguese and English proficiency.

About Us: We are a leading skin aesthetics and wellbeing clinic, dedicated to providing exceptional customer care and advanced aesthetic treatments to enhance confidence and wellbeing. As we expand to new locations, we are seeking a warm, professional, and experienced Receptionist to join our dynamic team and become a part of our exciting growth journey. Position Overview: The Receptionist will be the first point of contact for clients, ensuring a seamless and welcoming experience from the moment they walk in. This role is ideal for someone with a passion for the beauty and wellness industry, who understands the importance of customer service and has the ability to manage a busy, client-centered front desk. Key Responsibilities: Greet and welcome clients, providing an outstanding first impression. Manage appointment bookings, both over the phone and via our online booking system. Assist with client inquiries regarding treatments, products, and services. Maintain a clean and organized reception area, ensuring a calming and professional atmosphere. Process payments and manage the daily cash flow accurately. Handle administrative tasks such as answering phone calls, emails, and handling mail. Support the clinical team in ensuring all client records and information are accurately updated. Qualifications and Experience: Previous experience as a receptionist or in a customer-facing role, ideally within the beauty, aesthetics, or wellness industry. Strong organizational skills with a high level of attention to detail. Excellent communication and interpersonal skills. Familiarity with booking and scheduling software. Ability to handle a fast-paced environment with a calm, positive attitude. Passion for the beauty and wellness industry and a commitment to providing exceptional client service. What We Offer: Competitive salary based on experience. Opportunity to grow within a fast-expanding clinic. Training and development to enhance your knowledge of aesthetics and wellbeing treatments. Discounts on clinic services and products. A supportive and friendly team environment. If you’re enthusiastic about delivering top-notch customer service in a luxury beauty and wellness setting, we’d love to hear from you!

Hi all, I need receptionist for a busy restaurant in London Bridge. The Restaurant Receptionist will be responsible for greeting and seating guests, managing reservations, and ensuring excellent customer service at the front desk. Additional duties include answering phone calls, handling inquiries, and maintaining reservation logs. The role requires strong communication skills and the ability to multitask in a fast-paced environment. Key Responsibilities: Greet and seat guests, manage walk-ins and reservations Handle customer inquiries via phone and email Coordinate with the kitchen and service staff for smooth table turnover Maintain a clean and organized reception area Weekend Work: Work at the head office over the weekend to manage and process online and phone reservations for multiple restaurant branches. Skills: Strong communication and organizational skills

Job Title: Receptionist Location: West London Salary: £31,500 per annum We are seeking a professional and friendly Receptionist to join our client’s team in West London. This role is essential for creating a positive first impression and providing excellent customer service to both clients and visitors. Key Responsibilities: - Front Desk Management: Greet visitors and clients warmly, ensuring a professional and welcoming atmosphere at the reception area. - Phone Handling: Answer incoming calls, direct them to the appropriate personnel, and take messages as needed while maintaining a high level of professionalism. - Appointment Coordination: Manage the scheduling of appointments and meetings, ensuring that all relevant parties are informed and prepared. - Administrative Support: Provide general administrative support, including filing, data entry, and maintaining office supplies, to ensure the smooth operation of the office. - Visitor Management: Maintain a visitor log and ensure compliance with security protocols, including issuing visitor badges and directing guests appropriately. - Communication: Liaise effectively with internal teams and external contacts to facilitate smooth communication and coordination. - Office Maintenance: Help maintain a clean and organized reception area, ensuring that it reflects the company’s standards and values. Key Requirements: - Proven experience as a receptionist or in a similar administrative role - Excellent verbal and written communication skills - Strong organisational and multitasking abilities - Proficiency in Microsoft Office Suite and familiarity with office equipment - A professional and friendly demeanor, with a customer-focused approach - Ability to work independently as well as part of a team - Strong attention to detail and problem-solving skills Benefits: - Competitive salary of £31,500 per annum - Opportunity to work in a dynamic and supportive environment - Career development and training opportunities - Access to employee benefits and perks If you are a motivated individual with a passion for providing exceptional customer service and administrative support, we encourage you to apply for this exciting opportunity!