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Role: 3rd Line Support Engineer Location: Central London Salary: £45,000 - £50,000 Plus 28 Days Holiday, Paid Certifications/Qualifications, Healthcare, Hybrid Working and more! A leading, accredited MSP in Central London with a highly skilled Service Desk are looking for a 3rd Line Support Engineer to join their team. They support a broad client base and run a structured escalation function for P1 and P2 incidents. You will join as a senior escalation point on the Service Desk, working closely with the Service Desk Manager, Escalations Team Leader and other senior engineers to ensure business critical issues are resolved quickly and properly. This is a hands-on 3rd line role, with responsibility for both resolution and technical guidance to 2nd line engineers. Key Responsibilities • Own and resolve high priority (P1/P2) escalations, • Troubleshoot across Microsoft cloud, servers, virtualisation and networking, • Support and guide 2nd line engineers on complex issues, • Manage tickets and communication via ConnectWise, • Work with third parties and senior stakeholders to reach resolution Core Technologies: • Microsoft 365 including Exchange Online, SharePoint and Teams, • Microsoft Azure (IaaS, networking, identity), • Windows Server administration and troubleshooting, • VMware and Hyper-V virtualisation platforms, • Active Directory, Group Policy and Entra ID, • Networking fundamentals including firewalls, switching and connectivity What They’re Looking For: • 3+ years experience in an MSP, ideally in 3rd line or senior 2nd line escalation, • Strong troubleshooting ability and calm under pressure, • Strong stakeholder communication (internal and external), • ITSM/MSP tooling experience Keywords: 3rd Line Support Engineer, MSP, Service Desk, Escalations, Microsoft 365, Azure, Windows Server, VMware, Hyper-V, Active Directory, Networking, ConnectWise, Central London

Security Service Manager (Operations Manager/ Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/ Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm Security Service Engineers (NSI/ SSAIB, etc) **OVERVIEW of Security Systems Service Managers role To manage • service engineers, • stock and levels of spares, • minor works quotations, • the service of intruder alarm, cctv and access control, • work and standards to NSI/ NACOSS, • engineers performance, • Subcontractors, • available workload (working with coordinators), • audits, assessments and reports, • KPI's and Training Matrix, • Service Level Agreements (SLA's) As a Security Systems Service Manager you should have - • worked for a NSI, SSAIB or Nacoss standard security company (so understands Gradings and Intruder standards), • Have knowledge of reporting, Service Level agreements and KPI's, • £45,000 - £55,000 (dependant on experience and knowledge), • Permanent benefits and great company car/ allowance, • Smaller company where you can be involved and progress further, • Will have coordinators to help you, help customers, • Lovely Offices Send CV ASAP to apply, this vacancy is available and can start as soon as 1 week. We can interview now. Apply if you have managed security service engineers for a NACOSS, SSAIB or NSI company Electronic Security or Fire & Security company. Thank you and speak soon (in confidence) Steve Eley Fire and Security Careers is an employment agency acting on our clients behalf to select and filter people for this Permanent Security Service Managers / Engineering Managers role in Kent.

Senior Second Line IT Support Technician – macOS focused role?? Mainly home working| ?? Up to £39,000 | �? Mainly remote with some London office presenceRole OverviewSeeking an experienced macOS focused Second Line IT Support Technician to join a busy Support Desk team. This is a customer-facing, technically hands-on role, primarily remote, supporting a diverse client base across Apple and Microsoft environments.The successful candidate will act as an escalation point from First Line Support, deliver advanced troubleshooting, and support customer on-boarding/off-boarding and system maintenance. The role suits someone with strong Apple expertise, excellent customer service skills, and experience working in a fast-paced environment.You will need solid experience providing macOS support on a busy Helpdesk.You will be working remotely but some office on-site support required too in London. This is as required but the role will mainly be working remotely.Key Responsibilities • Provide second-line technical support via remote tools, email, and telephony, • Act as an escalation point for First Line Support, managing complex incidents end to end, • Troubleshoot and resolve hardware, software, and network issues, • Perform user on-boarding and off-boarding across multiple platforms, • Maintain accurate ticketing and technical documentation, • Work closely with Support Desk Manager and other team members, • Identify and contribute to process and service improvementsTechnical EnvironmentStrong experience is expected in Apple-centric environments, alongside exposure to:, • macOS, iOS, Apple Business Manager, • Windows, Windows Server, Active Directory, • Microsoft 365, Azure, • Google Workspace / Google Cloud, • Cisco Meraki, • JAMF, Kandji, JumpCloud, • Synology, • Adobe Creative CloudCandidate Profile, • Proven experience in First-line and Second-Line IT Support, supporting Apple laptops and macOS focused environments, • Strong working knowledge of macOS and Windows, • Confident troubleshooting across desktop, server, and networking environments, • Excellent customer-facing and written and verbal communication skills, • Able to work independently and as part of a support team, • ITIL or similar service management experience desirable, • Degree in IT or related discipline preferred but not essentialWorking Model, • Primarily remote, with customer interaction via remote support tools, • Dedicated home office required, • Hybrid working anticipated, with occasional working in Central London officePackage, • Salary up to £38,000 per annum, • Pension (after 3 months), • Private healthcare (after 6 months), • Staff discounts, • Apple laptop provided, • Training and professional development opportunities, • Birthday leaveEligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences and all will be considered for employment without discrimination. At Eligo Recruitment diversity, equity and inclusion is integral to achieving our mission to ensure every workplace reflects the richness of human diversity.

Cloud Infrastructure ManagerEpsom, Surrey, KT17£70,000 - £80,000 plus a bonus, generous pension and lots more We are working with a highly respected financial services organisation, seeking an experienced Cloud Infrastructure Manager to lead the design, delivery and ongoing management of their cloud and hybrid infrastructure estate. This is a pivotal leadership role, combining hands-on technical expertise with people management and strategic planning. You will take ownership of the full cloud lifecycle across Azure, ensuring resilience, security, performance and cost-effectiveness, while developing and mentoring a high-performing infrastructure team. The Cloud Infrastructure Manager Role: You will be responsible for the planning, build, operation and lifecycle management of cloud infrastructure and related services, with a strong focus on Azure. Key responsibilities include: • Deployment, configuration and ongoing administration of Azure services, • Ownership of Azure tenancy, security controls, DLP and MFA, • Producing Low Level Design (LLD) documentation for new and evolving solutions, • Migration of legacy on-premise systems to Azure, • SQL infrastructure administration across on-prem and cloud environments, • Capacity planning, disaster recovery and Azure Site Recovery testing, • Storage lifecycle management (Blob, Files, SharePoint, OneDrive), • Backup strategy ownership (including monitoring, escalation, reporting and optimisation), • Infrastructure monitoring and integration with security and operational platforms, • Maintaining CMDB accuracy and infrastructure diagrams, • Supporting the Service Desk with complex incidents and escalations, • Working closely with Solution Architects and Change Management to deliver secure, well-governed change, • Managing transitional physical and virtual server and networking platforms, • Producing operational and cost management information for senior stakeholders, • Leading, mentoring and developing the infrastructure team, including performance management and objective setting Essential: • Proven experience in a regulated environment, • Strong Azure administration background (certifications highly desirable), • Cloud networking, firewalls and security architecture, • Microsoft 365 Enterprise (Exchange Online, SharePoint Online), • Windows Server administration, • Azure Disaster Recovery and Business Continuity, • VDI platforms (Azure Virtual Desktop, VMware ESX, Horizon), • Backup technologies (Veeam Backup & Replication, Azure, Microsoft 365, Data Cloud Vault), • Platform security, DLP and MFA, • Infrastructure monitoring and alerting tools, • Low-level cloud design and solution architecture, • Excellent communication, stakeholder engagement and leadership skills, • Demonstrable people management and team development experience, • Infrastructure as Code (Terraform, ARM, Azure DevOps), • Cloud security frameworks and policy definition, • SQL Server administration, • Working knowledge of AWS This is a rare opportunity to step into a highly influential role where you will shape cloud strategy, modernise infrastructure and build a best-in-class cloud operations function. You’ll work with cutting-edge Microsoft technologies, lead a talented technical team and play a key part in the organisation’s digital transformation journey. If you are a technically strong Cloud Infrastructure Manager who enjoys balancing strategy, delivery and people leadership, this role offers genuine scope, challenge and progression. Integral Recruitment are acting as an employment agency in regard to this advertisement.

Corporate Service Desk IT Technician Looking for an experienced 2nd Line Support person to work for an MSP based on a client site supporting the head office and management team. This is an office based 5 days per week position in London SE1. To apply you must demonstrate previous 2nd line support experience for medium / large business including AD, O365 and hardware skills. Purpose of Role • To provide dedicated onsite technical IT support to the customer headquarters staff as a member of the onsite Corporate Service Desk (CSD) team and ensure excellent IT services and customer support in a customer centric manner representing the MSP., • Duties include:, • Providing 1st and 2nd line site-based support. To resolve systems issues raised within the client business by the management team and users. Install, assemble and configure computers, monitors, network infrastructure and peripheral items., • Troubleshoot hardware, software, email, network and peripheral equipment problems and make corrections where required., • Carry out Active Directory tasks including user accounts, groups and computers., • Develop any relevant documentation for processes or problem and solution insight information, • Manage Joiners, Movers and Leavers (JML) ITSM process ensuring new employees (Joiners) are equipped with the necessary technology and access to systems from day one, while employees changing roles or departments (Movers) receive seamless updates to their IT resources and permissions. Additionally, when employees leave the organisation (Leavers), their access is promptly revoked, and their data is securely managed., • Manage File and print services, including the setup, maintenance, and troubleshooting of file servers and print devices, ensuring that employees have reliable access to shared files and printing resources. Requests for supporting file & print services will be recorded within the ITSM, • Work with the IT Manager to provide service improvements, this involves regular assessments, performance monitoring, and the implementation of best practices to identify areas for improvement. To provide optimised IT processes, reduced downtime, and increased productivity., • Work with the IT Manager with the adoption of new technologies, training for staff, and the refinement of existing systems to ensure that the organisation's IT infrastructure remains cutting-edge and capable of meeting evolving business needs., • Support the IT Manager via regular reporting data to deliver regular reporting, actionable insights, and the implementation of changes based on feedback, fostering a culture of continuous improvement and enhancing overall customer experience., • Adhere to health and safety guidelines and raise any health and safety concerns., • Liaise with 3rd party suppliers where required., • Undertake any IT projects as required by the IT Manager, • Any other tasks as assigned by the IT Manager., • VIP Support: Provide tailored VIP service to designated individuals including high profile staff and executives, delivering a premium service to these individuals by providing faster response times, a tailored approach, and exceptional communication & troubleshooting., • Office Floor walks: Complete a regular floor walks providing a proactive approach ensuring all site staff are aware of CSD presence and encourage in person engagement., • Setup, maintain and troubleshoot Teams Meeting room equipment such as Cameras, microphones and displays, • Maintain daily checks and testing of all Teams rooms, • Build excellent rapport with Customer staff providing encouragement to raise queries, • Maintain coverage for the walk up IT Bar, this provides a walk-up support option for clients including support needs such as software use or setting adjustments and basic training for the use of IT systems where required., • Work with the MSP's management to prioritise business and information needs Salary: £32 - £35000 + Full time PAYE Permanent job with Pension, Private Health Care and Paid Holidays.

An exciting opportunity has arisen for an experienced IT professional to join our IT & Systems Department. We are looking for a confident Senior DevOps Engineer to work with our DevOps team and newly formed Project Management Office supporting projects and provide applications support. Your day-to-day responsibilities will involve working with both on-premise and Azure cloud database infrastructure, managing SQL-related queries, automate daily tasks where necessary and resolve complex issues between applications and databases. You will collaborate with stakeholders and deskside support teams to deliver DevOps support across all company core and non-core IT systems. This includes user management, system upgrades, patching, release activities, and resolving system faults. There is a need for candidates to be able to design systems and support the road-map development of applications under the Project Management Office. Technical skills required: SQL Server, Database management and optimisation, OneAdvanced ProSolution/ProSuite, APIs, systems integration, Microsoft Azure DevOps, SharePoint. The ideal candidate will hold Azure and DevOps accreditations and have experience working within a large Further Education college in a Senior DevOps Engineer, MIS Manager, or similar role. MAIN PURPOSE OF JOB To support the management, development, direction, and delivery of IT DevOps services and projects as part the Project Management Office and IT Operations. The post holder will support the development of the DevOps Application Engineers and provide 3rd line support across all company applications to ensure staff and students receive the best experience during teaching and learning. DUTIES AND RESPONSIBILITIES • Act as technical architect for applications services to support the company IT and digital strategy., • Support delivery of PMO projects including building of the new Data Warehouse, • Act as the company technical specialist for MIS systems, currently OneAdvanced ProSolution: take responsibility for integration, patching, optimisation and support., • Create, configure, maintain and support company databases, • Maintain a library of documented code and configurations to ensure applications, system integration and processes can be maintained by others., • Support the technical implementation of the DevOps function, including Microsoft Azure DevOps., • Provide applications support for all comapny core and non-core IT systems, working with business owners and suppliers for system upgrades, patching, releases, and fault resolution., • Lead the Extract, Transform, Load element of the company data warehouse and ensure databases are optimised., • Provide platform support for all applications and operating systems, including system builds and upgrades, patching, releases and fault resolution - with a deep understanding of a number of technologies including SQL server, MySQL, PostgreSQL, Microsoft Dynamics365, ProSuite, Canvas, • Work as part of the DevOps resolver team to resolve incidents by priority within agreed OLAs as logged in the ITSM Service Desk system, liaising with 3rd parties as required., • When required provide out of hours support for major incidents and upgrades as required (Time off in lieu applies)., • Ensure applications are documented, configured, monitored, and updated to limit technical debt., • Work with colleagues to plan and deliver technology applications projects including the update of documentation., • Work with DevOps Infrastructure colleagues to ensure platforms are built, upgraded, and optimised for peak application performance., • Provide 3rd line applications support to all colleagues across the company., • Accurately record and update service requests, problems and change requests using the ITSM system., • Act as a permanent member of Technical Change Board., • Mentor the DevOps Applications Engineers to improve their knowledge and skills., • Work with the Head of DevOps to create the Skills matrix and ensure all DevOps applications engineers are trained to the required level., • Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level., • Deputise for the Head of DevOps where necessary., • Support company activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner., • Challenge the accepted way of working within the company and encourage colleagues to think differently and innovatively., • Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine task. This is a full time, permanent position, based primarily at our Watford site with travel between our other sites as required (hybrid working pattern available). The closing date for applications is Friday 20th March 2026. You'll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you'll be actively encouraged to upskill. You can access a wide range of discounts and benefits including a cycle-to-work scheme, free on-site parking, generous pension, generous holiday scheme, time off at Christmas, early finishes on a Friday and the opportunity to work from home. Connect2Employment is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Employment is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

Delivery Manager / Operational Lead - Client Onboarding / KYC - Fintech / Payments £650-675 p/d (inside ir35 via umbrella) , 1-2 days p/we in London On behalf of our leading payments provider / fintech client we are looking for a Delivery Manager who has a hybrid skillset across delivery / operations / product management as this role will be working in a small team. The cllient have Salesforce Service Cloud as their CRM platform. This person will be responsible for managing any non-standard queries around client onboarding which may related to AML / KYC and liaise with other teams in the business (such as risk) if required. There will be elements of backlog management, release management, workflow creation and providing operational effectiveness. There will also be a project of work where they look at their client onboarding / customer service desk experience for the future, you will help support what good looks like, new target operating models, process change and transition plans. This client works within an Agile framework, so experience around scrum / sprint ways of working will be needed. Experience Required:- Proven record of working on client onboarding initiatives (this is essential)- Experience around financial crime and KYC- Background as a Delivery Manager, BA or Product Owner and hybrid in approach- Must have financial services experience, ideally within fintech or payments- Any experience of Salesforce (ideally Service Cloud) would be useful- Strong stakeholder management and personable in approach - Must be able to work 1-2 days p/w in Central London Due to us anticipating high volumes of responses to this advert we will not be able to reply to direct messages and can only speak to candidates that are selected to move forward for this role. Please kindly apply to the link in the first instance. Thanks Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

We are seeking an experienced hands on IT Support Manager to lead and enhance the technology operations within the fast-paced luxury goods organisation. This role is based in London and requires a professional with a strong background in IT support and technology management. Client Details The organisation is a well-established player in the luxury goods industry, As part of a medium-sized team, the company values expertise in technology to ensure seamless operations as they look to grow their market share and as a result their headcount significantly Description • Oversee and manage IT support functions within the organisation., • Ensure the smooth operation of all technology systems and infrastructure., • Lead a team of IT professionals, providing guidance and support as needed., • Develop and implement IT policies and best practices for the organisation., • Monitor system performance and troubleshoot issues promptly., • Collaborate with other departments to align IT services with business needs., • Manage vendor relationships and negotiate contracts for IT services and equipment., • A successful IT Support Manager should have:, • Proven experience leading small technical support or helpdesk teams (1-5 staff) in a hands on capacity., • Microsoft Windows, Active Directory * Microsoft Office 365 (Exchange Online, SharePoint), • iOS/iPhone and JAMF device management, • TCP/IP networking fundamentals, • Proven ability to manage helpdesk tools and CMDB systems, and produce reports/metrics dashboards., • Excellent prioritisation, problem-solving, and communication skills, • Familiarity with service desk best practices, • Excellent inter-personal skills, • Retail tools or point-of sale systems experience is a strong advantage, • Formal IT qualifications (A levels, degree, or certifications such as Microsoft/CompTIA/ITIL), • Competitive salary ranging from £60,000 to £70,000., • A permanent role with opportunities for career growth., • Be part of a forward-thinking team and premium brand within the retail industry, • Work in a central London location with excellent transport links

Exponential-e Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach, a truly world-class ICT services company. We’re a company of innovators who think big and achieve bigger! Our people are crucial to the continuing success of our company. From our CEO to our new Graduates, each of our people demonstrates our PRIDE principles which are at the core of everything we do. Job Description Overall purpose of the job: You will be working as part of the Core Network Operations team who are responsible for all aspects of maintaining the core network and configuring customer solutions. This team sits at level 4 of the engineering hierarchy and is responsible for providing advanced support for the 2nd and 3rd line service desk teams and the network infrastructure used to deliver services to customers. This includes the MPLS, Data Centre and Optical network. Key responsibilities for this job: • Work on projects predominately involving maintenance of the existing Infrastructure and introducing any service improvement and automation, • Implementing projects within the deadline., • Acting as a senior technical escalation point within the Core Network Operations team for both faults and network changes., • Provide technical support for the development, implementation and administration of new and existing services, • Ensure the timely and accurate delivery of technology products and services, • Interface with multiple areas of technology and multiple departments to support in implementation of new solutions and products, • Act as a technical mentor to other engineers, • Where required you would be expected to work directly with the other teams within the business which include the Service Desk and the Implementation teams., • Due to the nature of the role you will be expected to fulfil some of your tasks out of hours and to be part of the on-call rota., • Experience with various methods of load balancing, • Strong troubleshooting ability, • Service Provider networks, • MPLS, L3 VPN, • Routing protocols (inc. IS-IS & BGP, OSPF), • Working knowledge of SDN concepts, • EVPN/VXLAN, • Experience with BGP Peering, Transit, • Scripting skills (Python / Bash / similar), • Nokia 7450 & 7750 switches, • F5 Load Balancers, • Fortigate firewalls Our people are what makes Exponential-e Group the company it is today. This year’s employee survey highlighted that 81% of employees who took the survey, would recommend a friend to work for our organisation. Learning and development are fundamental parts of daily life at Exponential-e. From their first day at the company, everyone is provided ample opportunities to develop their skills and broaden their horizons, with our own L&D team running a range of bespoke courses, based on the latest innovations and challenges across the digital landscape. Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met. Every employee plays a vital role in helping to create an inclusive working environment by understanding and harnessing difference in a positive way.

Morgan Hunt is an award winning, specialist recruitment consultancy, with more than 25 years of success as a leading market provider in a variety of industries in the public, private and not for profit sectors.We understand the benefits of flexible working, so we offer hybrid working options. We offer full autonomy and trust as we understand everyone works differently. Our management team understands how to help both experienced and new recruiters flourish, they're focused on results rather than KPI tracking. Our market leading CRM system will allow you to streamline your day. We have high growth plans; grow your individual desk and business as the company grows.Due to our vision of growth, we are currently recruiting a Business Partnership Manager to join Morgan Hunts Education Team. This desk will involve working with our Further Education Colleges across London & Surrounding areas. Strong experience of Business Development & Relationship Building required. Salary: £26,000-£35,000 Base (Plus Commission)Location: London with Hybrid working. 3 days office based.Sector: Further EducationThe ideal candidate • Background in Sales or Recruitment, • Good research skills and the desire to be an expert in your field, • Desire to develop relationships and ability to create rapport with people at all levels, face to face and on the phone, • A great team player, willingness to go above and beyond to exceed expectations, • Takes ownership of candidate pool generation through, • Targeted advertising and networking through LinkedIn and other relevant professional media sources, • Monitoring job boards, • Generating referrals, • Administrative compliance - effectively registering candidates to build candidate database, • Self-motivated to generate new business through cold sales calls, • Positively grows both personal and Morgan Hunt brand, • Prioritises business opportunities correctly, • Develops relationships with clients to ensure repeat business secured, • Consistent telephone contact, • Conducting effective meetings, • Proactively seeking service reviews, • Consistently meeting set deadlines, • Develops specialist knowledge of chosen sector, • Fantastic Bonus Scheme, • Matched Pension contribution up to 5%, • Hybrid working options - A mixture of Homeworking and Offices, • Quarterly Awards with prizes varying from a bottle of champagne to International travel, • Summer and Christmas Party, • 1 additional day awarded for each full year's service- Maximum 5 additional days., • Day off on your Morgan Hunt Birthday., • All employees are eligible to receive free pension and investment advice on a quarterly basis through our partner Lemonade., • Up to 28 Days Annual Leave, • Buy Additional Annual Leave- After 1 years' service, staff can purchase up to an additional 5 days holiday. Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

Morgan Hunt currently requires an Maintenance Assistant for FE College - East London Pay Rate: £18ph LtdHours: 35 hrs 9am to 17:00pm Mon to FriLocation: East LondonDuration 6 months on going contractMust have Enhanced Children DBS Certificate on update service or Happy to apply for DBS CertificatePurpose of the RoleTo support the Group Estate Maintenance Manager in delivering the planned and preventative maintenance programme. To support the Campus Facilities Managers in delivering a reactive maintenance service, undertaking general repairs and maintenance to the fabric and items of equipment forming part of the College estate as required. To update the Computer-Aided Facilities Management (CAFM) system with all maintenance work undertaken. To support the Facilities Managers in monitoring the condition of the College estate. Key Responsibilities:Maintenance Delivery & Estate Safety· Support the Group Estate Maintenance Manager in delivering the preventative maintenance programme.· Support the Facilities Managers in responding promptly to reactive maintenance needs.· Undertake site redecorations and other minor works.· Report any premises maintenance or reactive repairs required through the service desk/CAFM.· Report any observed incidents, near misses or accidents that could impact the safe operation of the College estate.Person Specification -Education & Qualifications· GCSEs (or equivalent) in English and Maths.· Basic literacy, numeracy, and IT skills.· Willingness to undertake role-related training, including health & safety, safeguarding, and facilities procedures.· Relevant facilities, caretaking, or health & safety training.Experience· Experience working in a facilities, estates, caretaking, maintenance, or support services environment.· Experience supporting reactive maintenance, minor works, or general repairs.· Experience of room set-ups, portering, or event support, including exams or enrolment activities.· Experience working in a busy, customer-focused environment with changing priorities.· Experience using a service desk or CAFM system to log or report issues (desirable).· Experience working within an education or public-sector setting (desirable).Knowledge, Skills & Behaviours· Basic knowledge of facilities and estates services.· Awareness of health & safety requirements, safe working practices, and incident reporting.· Understanding of safeguarding, equality, diversity, and inclusion within a college environment.· Ability to carry out practical tasks, including minor works, redecorations, spill response, and portering.· Good organisation, time-management, and communication skills.· Ability to follow procedures and update records accurately using CAFM or service desk systems.· Reliable, flexible, and conscientious, with a proactive and team-focused approach.· Calm and professional when working under pressure, particularly during busy periods such as enrolment and exams. Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Environmental, Health & Safety specialist urgently required. This role is entirely office based and pays up to £41 000. Offices are located close to Kennington/ Elephant & Castle. The role is temp to perm. The Environmental, Health & Safety specialist will develop, supervise and coordinate the organisation's Environmental, Health and Safety (EHS) Management System. Ensuring and monitoring compliance with legislation, while promoting Environmental, Health and Safety across the organisation. This role supports the development, implementation and continuous improvement of the Environmental and Health & Safety Management Systems. With a particular emphasis on environmental compliance, sustainability and ISO 14001 alignment. The post-holder will contribute to risk assessments, audits, training, legal registers and strategic environmental initiatives. Key Responsibilities: • Develop, maintain and update the organisation’s Environmental Management System (EMS) in line with ISO 14001 and applicable UK environmental legislation., • Lead or support environmental audits, waste and recycling initiatives, carbon reporting, water and energy usage monitoring and sustainable procurement practices., • Develop and maintain the environmental aspects and impacts register., • Manage environmental incident investigations and reporting., • Support the development, review, and communication of Health and Safety policies, procedures, and risk assessments., • Assist in the delivery of inductions, toolbox talks, and compliance training (e.g. DSE, lone working, fire safety)., • Support the EHS Manager with site inspections, audits, emergency drills, and statutory compliance (e.g. RIDDOR, PUWER, COSHH)., • Maintain safety records and contribute to EHS metrics, dashboards, and Service Desk reporting tools., • Provide EHS input to projects, contracts, and procurement when required. Candidates Requirements: • Degree or equivalent qualification in Environmental Science, Sustainability, Health and Safety, or related discipline., • EBOSH Environmental Certificate and NEBOSH General Certificate (or working towards)., • Demonstrable experience in an Environmental or combined EHS role., • Knowledge of ISO 14001 and UK environmental legislation (e.g. waste, energy, hazardous materials, water)., • Working knowledge of Health and Safety regulations and frameworks (e.g. HASAWA 1974, COSHH, RIDDOR). Location: This role is office based at near Kennington, London

Environmental, Health & Safety specialist urgently required. This role is entirely office based and pays up to £41 000. Offices are located close to Kennington/ Elephant & Castle. The role is temp to perm. The Environmental, Health & Safety specialist will develop, supervise and coordinate the organisation's Environmental, Health and Safety (EHS) Management System. Ensuring and monitoring compliance with legislation, while promoting Environmental, Health and Safety across the organisation. This role supports the development, implementation and continuous improvement of the Environmental and Health & Safety Management Systems. With a particular emphasis on environmental compliance, sustainability and ISO 14001 alignment. The post-holder will contribute to risk assessments, audits, training, legal registers and strategic environmental initiatives. Key Responsibilities: • Develop, maintain and update the organisation’s Environmental Management System (EMS) in line with ISO 14001 and applicable UK environmental legislation., • Lead or support environmental audits, waste and recycling initiatives, carbon reporting, water and energy usage monitoring and sustainable procurement practices., • Develop and maintain the environmental aspects and impacts register., • Manage environmental incident investigations and reporting., • Support the development, review, and communication of Health and Safety policies, procedures, and risk assessments., • Assist in the delivery of inductions, toolbox talks, and compliance training (e.g. DSE, lone working, fire safety)., • Support the EHS Manager with site inspections, audits, emergency drills, and statutory compliance (e.g. RIDDOR, PUWER, COSHH)., • Maintain safety records and contribute to EHS metrics, dashboards, and Service Desk reporting tools., • Provide EHS input to projects, contracts, and procurement when required. Candidates Requirements: • Degree or equivalent qualification in Environmental Science, Sustainability, Health and Safety, or related discipline., • EBOSH Environmental Certificate and NEBOSH General Certificate (or working towards)., • Demonstrable experience in an Environmental or combined EHS role., • Knowledge of ISO 14001 and UK environmental legislation (e.g. waste, energy, hazardous materials, water)., • Working knowledge of Health and Safety regulations and frameworks (e.g. HASAWA 1974, COSHH, RIDDOR). Location: This role is office based at near Kennington, London

1st Line IT Support Engineer Location: North West London - close to Stonebridge Park StationSalary: £26,500Hours: Monday–Friday, 08:30–17:30Department: IT Overview My client is seeking a proactive and customer-focused 1st Line IT Support Engineer to join their growing team. This role is ideal for someone looking to build on their technical foundations within a fast-paced environment, supporting both on-site and remote users across 7 UK locations. You will work closely with the IT Manager, delivering high-quality technical support, resolving user issues, and supporting the stability of a Windows-based infrastructure. This is an excellent opportunity for an IT graduate or an early-career engineer looking to further develop their skills across Microsoft, networking, and server technologies. Key Responsibilities • Provide 1st line support for service requests, incidents, monitoring tasks, and daily checks within agreed SLAs, • Manage and resolve service desk tickets, escalating to 2nd/3rd line when necessary, • Support service desk processes including Joiners, Movers, and Leavers, • Deliver excellent customer service to all users across the organisation, • Identify opportunities to enhance IT services, tools, and internal processes, • Drive improvements to user experience and service desk performance, • Assist the wider service desk team with troubleshooting, analysis, and issue resolution, • Support end-user training on key platforms and technologies, • Maintain accurate stock levels and asset inventories, • Share updates with the wider team on changes, maintenance, known issues, and new services Essential Skills & Experience • Experience supporting end users within an IT environment, • Azure and on-prem Active Directory administration, • Windows 10/11 operating system support, • Microsoft 365 / Office 365 user administration, • Understanding of LAN/WAN networking, TCP/IP, DNS, VPN, • Experience using an incident/request helpdesk management system, • Hardware and software asset management, • Strong troubleshooting and problem-solving skills, • Right to work in the UK

2 Line Support Engineer Provide exemplary IT technical support to our internal colleagues whilst demonstrating excellent customer service. While the service offer is consistent across all our geographies, presence and accessibility are key. Understanding the challenges and opportunities that our colleagues experience will allow us to bespoke our approach to delivering technical support. Whilst not limited to this, the type of technical activities to be undertaken could be anything from assisting with the installation, monitoring, maintenance, support, security, integrity and optimisation of IT hardware, software, and communication systems within agreed service levels. Key duties and responsibilities • Encompass line manager responsibilities for a group of 2nd line support analysts based in the South region. The role holder will therefore be expected to manage, inspire and develop a group of individuals to successfully deliver high quality regional 1st line support services, ensuring quality customer experience is maintained., • Key to the delivery of support is the troubleshooting and resolution of 1st line technical issues, hardware and application support queries and requests. Only escalating to senior members of the Service Desk and third parties when a thorough triage and recreation of the issue has been undertaken. This role acts as a gatekeeper to ensure only necessary escalations occur and encouraging an "always learning" approach to minimise unnecessary delays to ticket resolution., • A proactive, not only reactive service that seeks to minimise the impact of technical issues by stopping them before they occur., • Independently curious, evolving skills to respond to the ever-changing challenges associated with a rapidly changing IT offer. This means taking responsibility to understand the technology offer, how to support and ensuring the colleague experience is seamless., • Thorough understanding of the elements of technology delivered across the organisation. Including (but not limited to) the preparation of endpoints, their life cycle support and subsequent decommissioning (agnostic of technology type)., • Incumbents of this role will be required to travel within the local geography to support specific issues and field-based colleagues., • Critically the role holder will have empathy and patience, considering the user experience in every interaction., • Carry out additional duties commensurate to the role., • Substantive experience in a 1st and 2 Line support., • Effective troubleshooting skills with the ability to diagnose and resolve hardware and software issues or recreating to enable appropriate escalation., • Experience of Operating Systems, basic networking, software installation and configuration, remote support skills and IT administrative tasks., • Proactive nature and the ability to act upon initiative and effectively manage the workload with the ability to prioritise and work under pressure and to tight deadlines with a keen eye for detail., • Highly effective interpersonal skills: flexible and committed, enthusiastic, takes ownership, promotes sharing of ideas and supports team members with their duties as required., • Possess initiative, excellent organisational and communication skills with the ability to work independently. Self-motivated and enthusiastic with a solution focused, positive 'can do, will do' attitude, putting the customer at the heart of every interaction., • Always curious with a willingness to learn and adapt to new technologies and processes., • Azure, • Windows/O365/Entra/Active Directory, • VMWare, • Networking Principles Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.

?? Role: Service and Operations Manager?? Location: London (Old Street)?? Salary: £45,000 - £50,000 per annum?? Setup: Full-time | 5 days on-site About the Role An established and growing Managed Services provider is seeking an experienced Service and Operations Manager to lead the operational delivery of its Managed Print Services division. This role sits at the centre of service delivery, operational control and commercial performance. You will be responsible for leading service desk and engineering teams, ensuring operational efficiency, maintaining strong governance around stock and procurement, and driving service performance across a portfolio of business clients. This is a hands-on leadership role for someone who combines strong operational discipline with commercial awareness and a data-driven mindset. You will play a key role in safeguarding company assets, improving service profitability and ensuring consistently high standards of client service. Key Responsibilities Service Operations Leadership Lead and develop the service desk and field engineering teams. Ensure all client service requests are prioritised and resolved within agreed SLAs. Drive accountability, ownership and high performance across the service function. Implement structured preventative maintenance programmes.* Monitor and continuously improve customer satisfaction levels. Stock & Asset Management Take ownership of stock and asset management across warehouse, engineers and client sites. Conduct structured monthly stock takes and maintain accurate stock valuation. Investigate and resolve discrepancies and implement controls to prevent stock loss. Reduce obsolete and excess stock levels.* Stock is treated as a financial asset, so accuracy and accountability are essential. Procurement & Cost Control Oversee procurement of parts and consumables. Ensure correct allocation of parts and consumables across service jobs. Monitor supplier spend and identify anomalies. Improve cost efficiency and purchasing discipline.* Maintain clear approval processes and procurement audit trails. Systems & Performance Reporting Maintain operational control of service management systems and ERP platforms. Produce structured weekly and monthly operational reports. Analyse service profitability by client, device type and engineer. Identify inefficiencies and implement corrective actions. Establish and track measurable KPIs across service operations. This role requires proactive analysis and operational improvement, not simply report production. Warranty & Profit Recovery Manage consumables and parts warranty claims. Improve recovery from manufacturers. Monitor consumable yield performance. Contribute to improved device-level profitability. Client & Commercial Engagement Conduct service reviews with key client stakeholders. Build strong relationships with client contacts. Identify opportunities for service improvement. Support account retention and service development initiatives. Experience & Skills Required Proven experience leading a service desk or technical service environment. Experience managing field engineering teams or technical support teams. Strong stock control or inventory management experience. Experience overseeing procurement and supplier relationships. ERP or service management system experience (ECi or similar desirable). Strong analytical capability with the ability to interpret operational and financial data. Excellent communication skills and confidence working with both technical teams and clients. Highly organised, structured and accountable.* Managed Print Services experience is essential. Personal Attributes We are looking for someone who demonstrates: Strong operational discipline A governance and accountability mindset Commercial awareness Proactive problem solving Confidence challenging inefficiencies* Analytical and results-focused thinking The Opportunity This role offers the opportunity to take ownership of a critical operational function within a growing managed services organisation. You will have the ability to influence service delivery processes, improve operational performance and contribute directly to business efficiency and profitability.* If you have experience leading Managed Print service operations and are looking for a role where you can make a measurable operational impact, we would welcome your application.

IT Manager / Head of IT Looking for a seasoned and hands-on IT leader to oversee the delivery, security, and continuity of IT and digital services. This senior operational role is responsible for ensuring the campus technology environment is reliable, secure, and fully supports teaching, learning, and student services. The postholder will serve as the local IT lead, collaborating closely with central University IT services and campus leadership to align local operations with institutional standards. This position is ideal for an experienced IT professional in the education sector who thrives on owning the end-to-end technology environment of a vibrant and dynamic campus. Key Responsibilities * Lead and manage campus IT infrastructure, including network, Wi-Fi, AV systems, and devices. * Oversee Microsoft 365 and identity management in partnership with central IT teams. * Manage the device estate via Microsoft Intune, covering staff laptops, teaching spaces, and shared devices. * Ensure operational continuity for teaching, learning, and student support services. * Supervise IT service desk operations, incident management, and problem resolution. * Manage vendor relationships, service contracts, and renewals. * Maintain and enhance cybersecurity practices, data protection, and compliance standards.

Description This established London law firm is offering an excellent opportunity within its Facilities team, and it truly stands out for the way it looks after its people. Alongside a warm, collaborative culture, the firm provides an impressive benefits package including 26 days’ annual leave, private health and dental insurance, enhanced maternity and paternity leave, wellness perks, a bonus scheme, and more. This is an office-based role, working 9:30am–5:30pm, Monday through Friday, joining a small and friendly team consisting of a Facilities Manager and Head of Business Services. The Facilities Assistant will report directly to the Facilities Manager and play a key role in maintaining a healthy, safe, clean, and comfortable workplace for partners and staff. Key Responsibilities • Arrange and supervise all pre-planned maintenance, ensuring documentation is complete, access is organised in advance, and all works adhere to method statements and contractual obligations., • Manage the helpdesk logging system for all reported building and equipment issues, liaising with suppliers or building management to secure prompt resolutions while keeping internal clients fully updated., • Conduct weekly walkarounds to complete required health and safety checks, logging findings, resolving minor issues and escalating more complex matters to the Facilities Manager., • Maintain high standards of housekeeping in basement areas so they remain clean, safe and well-organised, coordinating with wider business support teams when needed., • Prepare thoroughly for new joiners, including desk setup, access passes and locker allocation., • Deliver new joiner inductions, covering access passes, manual handling guidance and a full health and safety tour., • Produce monthly KPIs across all facilities tasks., • Support the Head of Business Services and Facilities Manager with projects linked to space redesign and evolving ways of working within a hotelling environment. Person Specification The ideal candidate will have: • A minimum of 2 years’ experience in a Facilities team within a professional services environment., • Exceptional attention to detail and accuracy., • Fire marshal training., • Strong client service skills and confidence engaging directly with internal clients., • The ability to prioritise effectively, juggle multiple tasks and meet deadlines., • Excellent organisational and coordination skills, with a diligent and thorough approach., • Demonstrable awareness of health and safety issues., • A positive work ethic, flexible approach and strong team-player mindset., • Clear communication skills at all levels., • Energy, enthusiasm and a proactive attitude., • Strong IT skills, particularly Microsoft Word and Office., • Knowledge of document management systems and e-filing (advantageous)., • DSE assessment training (desirable). Please note that due to the large number of applications we receive, if you haven’t heard from us within 5 working days, please accept that your application wasn’t successful. Unfortunately we aren't able to get back to candidates individually on the status of their application as we are a small team, however please keep an eye on our Bis Recruit website for any upcoming positions. In the meantime, why not sign up to a career support webinar hosted by our sister business SKC London? Choose from our CV Writing Masterclass, LinkedIn for Job Success, How to Interview Well and Job Search Secrets Revealed.

A leading financial software vendor is seeking an experienced IT Support Manager to take ownership of its internal support function and drive operational excellence across a fast-growing, regulated environment. This is a hands-on leadership role, ideal for someone who thrives in a high-accountability setting and understands the demands of modern financial-services technology. The Role You will lead and develop a small but capable internal IT team, ensuring the smooth delivery of support, infrastructure operations, and release management. Working closely with engineering, product, and compliance stakeholders, you’ll shape processes, strengthen controls, and ensure the business remains aligned with key regulatory and security frameworks. Key Responsibilities • Manage and mentor internal IT support teams, setting standards for performance, documentation, and service delivery, • Oversee day-to-day support operations, including incident management, escalations, and stakeholder communication, • Own release management processes, coordinating with development teams to ensure controlled, well-documented deployments, • Deliver small-scale project management across infrastructure, tooling, and process-improvement initiatives, • Maintain and enhance internal IT policies, controls, and audit readiness, • Collaborate with compliance and security teams to ensure alignment with regulatory requirements, • Drive continuous improvement across support workflows, monitoring, and reporting Essential Experience • Proven experience managing IT support or service-desk teams within a software, fintech, or financial-services environment, • Strong understanding of ISO27001 and its practical application within an operational setting, • Background in release management, change control, and structured deployment processes, • Solid technical grounding across Windows, networking, cloud services, and enterprise tooling Desirable • Exposure to ISO 27701 (privacy information management) • Familiarity with DORA (Digital Operational Resilience Act) and its impact on IT operations, incident reporting, and resilience planning • Experience working with financial-sector clients or regulated environments, • Knowledge of ITIL frameworks and best practices What’s on Offer • A visible leadership role within a respected financial-software vendor, • The autonomy to shape processes, uplift maturity, and build a high-performing support function, • A collaborative culture with strong investment in technology and operational resilience, • Competitive salary, benefits, and long-term progression opportunities

Senior S&C Engineer Representative 12 Months London, UK £500.00/day Umbrella Inside IR35 We are seeking a senior S&C Engineer Representative – SCADA Commissioning to support EPC Electrical Systems within SCADA. The purpose of the assignment is to provide independent supervision and coordination of SCADA commissioning activities, including FAT, SAT, SIT, and on-site execution, ensuring full compliance with standards, project specifications, National Grid requirements, and applicable HSE rules and local legislation. The consultant will assume day-to-day responsibility for managing and coordinating SCADA commissioning activities on site. • This includes supervising contractors, ensuring quality and documentation of tests, signing off contractor checklists, and driving closure of snag lists. The consultant will be expected to draft and maintain the SCADA Commissioning Plan, defining scope, QA/QC requirements, and timelines, and to provide structured progress reporting to the SCADA Package Manager and Commissioning Manager., • The role requires close coordination with SCADA contractors, Electrical Commissioning Managers, and other relevant stakeholders to ensure alignment with the overall project commissioning plan., • The scope covers commissioning of communication networks, radio systems, telephone systems, Substation Control Systems (SCS), WTG SCADA and grid compliance, metering systems, and, where applicable, VTMS systems., • The consultant must ensure that commissioning activities are executed in accordance with internal and external requirements, including project HSE rules and National Grid compliance obligations., • The Consultant must bring his/her own Iphone. External consultants’ equipment such as PCs, mobile phones and iPads must always be up-to-date with the latest iOS release. The owner must allow AirWatch security and management software for iPhones and iPads to be installed. The app is mandatory on all mobile devices used by staff (including External consultants) to protect them from cybercrime., • The owner must grant approval for to remove apps, data and access from privately owned equipment if it is deemed to pose a risk in relation to security or the GDPR regulations, if the equipment is lost/stolen, or if the owner ceases to have an active contract with Magnit., • Prior experience working on projects is mandatory. The consultant must demonstrate familiarity with commissioning governance, reporting structures, documentation standards, and EPC delivery model. Candidates without prior experience will not be considered., • The consultant must have substantial hands-on experience with SCADA commissioning in large-scale infrastructure or energy projects, including direct experience with Hitachi MicroSCADA and Substation Control Systems. In-depth knowledge of National Grid requirements and grid compliance processes is essential, including practical experience ensuring that SCADA systems meet grid code obligations during commissioning. The consultant must be capable of managing these interfaces independently without requiring escalation for fundamental compliance matters., • A minimum of five years of relevant experience is required, supported by a technical background at B.Sc. level or equivalent., • Experience aligned with IPMA B/C, PMP, or equivalent project management frameworks is considered advantageous., • Strong stakeholder management, structured documentation practices, and the ability to operate effectively in high-pressure commissioning environments are expected., • Valid GWO certification is mandatory, as the role may require short offshore assignments to support commissioning shifts if necessary., • The consultant must be willing and physically able to undertake such trips on short notice., • This is a senior-level assignment. The selected consultant must be capable of operating independently from day one, requiring only project-specific onboarding and no foundational supervision.

At Tearfund, we're Christians passionate about ending poverty. We're looking for an experienced IT Support Technician to join our Support team. This is a challenging and exciting environment, supporting Tearfund's global staff in over 50 countries, serving the poorest in the world. Do you have experience working in a Windows network environment (including AD), as well as cloud based Google Apps? As an IT professional you will be working with a small and busy Help-desk team to provide 1st and 2nd line support to our users across the UK and overseas. You should be comfortable with everything from basic IT orientation for users, through to the more complex user support requests on Windows 10 Laptops and Windows Server (2012R2 - 2016). You will have: • proven experience in providing technical support, • understand the importance of good customer service,, • be competent in the analysis and resolution of users support queries, faults and requests Are you committed to Tearfund's Christian beliefs, and motivated to serve those where the need is greatest? We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund. Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. The recruitment process will include specific checks related to safe-guarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: • Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar., • Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development, • Conduct monthly Internal Quality Reviews (IQRs) on both “in-flight” and closed claims, producing reports in an agreed format for directors and senior management., • Act as a point of escalation for claims-related matters, providing technical guidance and support., • Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: • Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends., • Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance., • Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: • Act as a general point of referral and “voice of experience” for employees, with more complex technical matters escalated to senior management as required., • Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility)., • Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: • Strong experience in a quality assurance, technical assurance, or senior property claims role., • Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks., • Confidence providing constructive feedback and influencing quality improvements without direct line management authority., • Comfortable working with senior stakeholders, including clients., • Strong communication skills, both written and verbal., • Able to balance technical review, advisory support, and coaching responsibilities. Why join us • Opportunity to play a key role in shaping and maintaining quality standards across the business., • Senior-level exposure without direct people management., • Collaborative working environment with directors and senior stakeholders., • A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: • Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral., • The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week), • Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to ‘give back’, • Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools, • Support of professional development including payment of membership fees and training/qualification opportunities by agreement, • Yearly discretionary bonus, • Annual salary review, • Social and charitable events, • Recruitment referral programme Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year

Location: London / Glasgow Length: 6 months PAYE only Overall purpose of the role Are you a highly skilled Quant Developer with a passion for driving critical risk model migrations? Do you excel in Python and possess a strong foundational knowledge of econometrics and time series analysis? We are seeking an ambitious and technically proficient Credit Quant Developer to join a critical team within our Investment Banking division. This 6-month contract role offers a unique opportunity to contribute directly to the stability and efficiency of our quantitative credit banking book models. This role is focused on the risk side of quantitative finance (Market/Credit/Interest Rate Risk), moving away from pure desk quant/pricing models. You will be instrumental in a key project to migrate and translate existing model code, primarily from R to Python, ensuring new structures are logical, adaptable and easily maintained. Key Accountabilities: As a Credit Quant Developer, you will be responsible for: * Code Migration & Translation: Taking ownership of migrating and translating quantitative models, with a strong focus on transitioning code from R to Python * Logical Structuring: Designing and implementing robust, logical code structures that allow for quick adaptation to new business requests and model changes * Development & Problem Solving: Applying strong econometrics and development experience to address complexities encountered during migration, finding superior coding alternatives where direct translation is difficult Collaboration: Working closely within the QA Credit Banking Book Team to deliver high-quality, fully documented and tested code Key Skills: * Programming: Expertise in Python is essential. Experience with version control systems, especially GIT is required * Quantitative Finance: Strong Econometrics Knowledge is essential, including basic knowledge of linear regression, time series analysis and factor analysis * Industry Experience: Banking / Financial Services experience is essential. Previous exposure to a regulated banking environment is necessary * Mindset: Must be Critical and Analytical and comfortable providing critical review during model and code migration processes Desirable/Bonus Skills * R/R-Studio: Good familiarity or ability to understand R code is highly desirable for the migration task * C++: An understanding of C++ would be beneficial for potential collaborative tasks * Risk Domain Knowledge: Prior experience in Market, Credit or Interest Rate Risk is a bonus but not essential * Advanced Econometrics: Experience with econometrical capital, meta-models or correlation models is a plus About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Hybrid At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Location: London (hybrid working) Hours: 40 hours per week Experience level: Junior, candidate Salary: £26 - £28,000 per annum Start date: April 2026 (TBC) Deadline for applications: Monday 16 March 2026 – unfortunately, due to limited resources we can only respond to the shortlisted candidates Interviews: 18-27 March 2026. We’re looking for a candidate who is proactive and highly organised and happy to support our small team on all levels with administration, financial and program support. This is very much a desk based role suited to someone who is eager to learn and gain experience alongside a hardworking and committed small team. You’ll work closely with the Financial Director and support the Program Manager to help ensure that all administration and financial tasks meet our complex funding regulations. About us The American Hardwood Export Council (AHEC) is the leading international trade association for the U.S. hardwood industry, representing the committed U.S. hardwood exporters and the major U.S. hardwood product trade associations. AHEC runs a worldwide programme to promote the full range of American hardwoods in over 50 export markets. From Washington, DC and six overseas offices, strategically located near key hardwood markets, AHEC conducts a worldwide promotion programme with activities in more than 35 countries. All programmes are run through the joint efforts of the U.S. hardwood industry and the Foreign Agricultural Service (FAS) of the U.S. Department of Agriculture (USDA), to broaden the impact on, and outreach into international markets giving members the sharp competitive edge needed to meet the growing worldwide demand for American hardwood products. What You’ll be Doing As Administrator and Financial Coordinator, you will work closely with the Finance Director and Program Manager to support the day-to-day administration and financial procedures of AHEC’s programs in Europe, Middle East, India and Oceania. This includes: • Producing purchase orders to be authorised and distributed as necessary., • Reviewing, logging and recording invoices on Quickbooks accountancy package., • Support Financial Director on monthly spending reconciliation reports., • Understanding the payment systems and making payments, if required., • Support team with obtaining quotes/proposals for services when working with new suppliers., • Creation of bid comparison matrixes and contracts for new suppliers., • Formatting, filing, and distribution of travel notifications and trip reports., • Creation and updating of project and travel itineraries., • Booking of staff and third parties accommodation and travel., • Liaising with the mailing house provider regarding publication inventory and distribution., • Maintain the Mailchimp audience database., • Proficiency in Microsoft Office., • Thorough attention to detail., • Customer service skills., • Good maths knowledge. Please send your CV and a cover letter explaining why you’re the right person for the role to Lucy Peacock by an email via the button below. AHEC is an Equal Opportunity Employer. All candidates must be eligible to work in the UK.

Operations Manager 📍 Location: Full-time, On-site or Office (W10 5BN – Notting Hill, London) 💷 Salary: Competitive, based on experience + commission opportunities 🚀 Start date: ASAP About Us PNI Events and Rolling Minds are two of the UK’s most exciting and fast-growing experiential catering and events companies. We deliver high-impact, high-energy food and drink activations for some of the world’s biggest brands - including: Google, Disney, Meta, Nike, Amazon, Netflix, Instagram, Apple, Spotify, Pinterest, TikTok and many more. You’ll find us activating at the world’s most iconic events — Cannes Lions, Coachella, Formula 1, Glastonbury — as well as countless major festivals, launches, and global brand experiences. We specialise in creating unforgettable, fully branded food and drink experiences, including: • Branded truck tours, • Interactive dessert installations, • Innovative design-led drink pop-ups, • Bespoke product sampling, • Immersive pop-up builds and branded takeovers The Role This is a very hands-on role. You won’t just be managing from behind a desk — you’ll be actively involved in preparing, loading, delivering, setting up, running and packing down events, working closely with the wider events team to ensure excellence at every turn. You must genuinely enjoy being on-site, working with equipment, solving problems in real time, and leading from the front. As Operations Manager, you will be responsible for the smooth operational delivery of all PNI Events and Rolling Minds activations across the UK and internationally. You will oversee logistics, stock, equipment, staffing and warehouse operations - ensuring every event runs efficiently, on time and within budget. Key Responsibilities Operational Delivery • Oversee end-to-end event operations from preparation through to pack-down., • Lead the setup, live running and breakdown of activations., • Troubleshoot operational challenges quickly and effectively on-site., • Ensure all events are delivered to the highest standard. Logistics & Equipment • Manage company-wide transport logistics, including vans, equipment and stock movement., • Maintain and organise warehouse operations and inventory systems., • Ensure all catering equipment is maintained, serviced and event-ready., • Oversee ordering of stock and supplies, minimising wastage. Food & Beverage Operations • Maintain a strong understanding of food and drink service operations., • Ensure proper handling, storage and transportation of food and drink., • Understand catering equipment including freezers, fridges, coffee machines, ice cream machines, bar equipment and mobile kitchen setups., • Ensure all food hygiene and health & safety standards are met at all times. Team Leadership • Manage and support in-house and freelance operational and event staff., • Lead by example on-site with energy, professionalism and attention to detail., • Ensure all team members follow processes and maintain high standards. Financial & Process Management • Monitor event costs and support efficient budget management., • Implement and follow operational systems and processes to improve efficiency., • Use spreadsheets and operational tools to manage scheduling, stock and logistics. Who We’re Looking For • Minimum age: Over 25 years old (required), • Full UK driving licence (manual) – confident and experienced driving vans (essential)., • Proven experience in event operations, catering operations, or experiential activations., • Strong understanding of food and drink service and associated equipment., • Highly organised and detail-oriented., • Physically capable and comfortable with lifting, loading and on-site work., • Calm under pressure and solutions-focused., • Willing to travel across the UK and occasionally internationally., • Strong communication and leadership skills., • Positive, proactive attitude and genuinely enjoys hands-on work. Commission Structure In addition to salary, this role includes a highly attractive commission structure: • Earn up to 8% of revenue from any new event you bring in where we don’t already have an existing relationship (T&Cs apply). Perks & Benefits 🚴 Cycle to Work Scheme ❤️ Private Health Care (after 1 year ) 🐶 Dog-Friendly Offic e 🍦 Unlimited Free Ice Crea m 🛫 Travel opportunities in the UK & internationall y 😎 Fun, casual work environment in Notting Hil l 📅 28 Days Holiday (incl. bank holidays ) If you thrive in fast-paced environments, love being hands-on, and want to be part of some of the world’s most exciting brand activations — we’d love to hear from you .

Convenience Territory Manager (Urban Activator) Territory: London Up to £30k + 10% bonus Company vehicle provided + phone & tablet provided We’re looking for energetic and motivated individuals to join us Urban Activators (think Field Sales but amplified!) representing amazing brands such as Ocean Spray, Loacker, Ryvita and Clif Bar in Convenience and Independent stores. This is a practical, hands-on role where you’ll be out in the field every day, ensuring our brands are visible on shelf, stocked and sold. A day in the life: • Work to a set of postcodes in your territory, creating your own journey plan within agreed guidelines – giving you flexibility in how you manage your day, • Visit 13 convenience and independent stores daily, • Sell key food & drink lines directly from your vehicle to drive immediate distribution in line with our strategy, • Influence retailers to purchase ongoing stock from their preferred cash & carry, • Check product availability and ensure our products are always on the shelf, • Build eye-catching displays and place point-of-sale materials, • Work with store owners/managers to grow sales and visibility, • Capture data on your tablet to track performance, • Spot opportunities and feedback insights to your manager Who we’re looking for: Ideally you will have a sales background, however it is not essential. Some of our best Urban Activators have come from hospitality, retail, or customer service, where they’ve listened and been confident in talking to people, solved problems, and been self-motivated on busy days. This role is also a great first step into a sales career in FMCG – we’ll give you the training, support, and experience you need to develop. If you are: • Confident and approachable, able to build relationships quickly, • Organised and self-driven, happy to manage your own day, • Someone who loves being out and about, not stuck behind a desk, • Motivated to hit goals and take pride in your work, • A holder of a full UK driving licence, with your own vehicle What you’ll get: • Up to £30k salary + 10% bonus opportunity, • Company vehicle provided (van) + phone, and tablet to support your work, • 28 days holidays (including public holidays) and a day off for your birthday, • 37.5-hour week, with some flexibility in when you start and finish, no weekend working, • Regular training, support, and incentives, • Contributory Pension., • We care about mental well-being – we provide all colleagues with 24/7 support on physical, financial & mental health., • Annual pay reviews., • Enhanced career development opportunities through our Rebel Talent programme Who are Foster? Foster works with some of the biggest names in food & drink, from The Hershey Company (Reese’s) to Carlsberg Britvic to Twinings, and fabulous brands like Loacker, Tim Tam, Ryvita, Ocean Spray and more. This is an awesome opportunity to join our incredible field sales team. An exciting role for someone who enjoys growing the distribution and footprint of a brand and doesn't mind opening new doors with prospective customers. If you’ve got a passion for field sales and brand building, this is your dream role!

As the Service Desk Manager, you'll play a pivotal role in shaping the structure, standards, and processes of the central service desk. Service Desk Manager Salary: £45,000 - £50,000 Location: Fully Remote We are representing a leading organisation within the not‑for‑

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A fantastic opportunity has arisen for a IT Service Delivery Manager/IT Service Desk Manager to join our leading law firm on a permanent basis. In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having

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Proven experience managing an IT Service Desk team within a fast-paced, service-oriented environment. IT Service Desk Manager (14-Month FTC mat-cover) – Onsite in London. We’re working with a fast-paced, forward-thinking organisation in London that’s looking for an IT Service Desk Manager to j

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To provide 1st & 2nd (when necessary) line support logging via Service Desk application. To keep abreast of technological and market developments and make recommendations to the Service Desk Support Manager/Head of I. Experience of working in a Service Desk environment.

A leading law firm in the City of London is seeking an IT Service Delivery Manager to join their team on a permanent basis. You will manage the Service Desk team and ensure efficient IT operations through structured problem solving and process optimisation. The ideal candidate will have experience i

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London's former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillray's Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in London's most photographed destination! POSITION SUMMARY We are looking for a passionate Duty Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make. First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. Perks you deserve. You'll be supported in and out of the workplace through: Discounts on hotel rooms, gift shop items, food and beverage Learning and development opportunities Recognition programs Wellbeing programs Encouraging management What you'll do? Maintain a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicate any variations to the established norms to the appropriate department in a timely manner. Strive to improve service performance. Emphasize guest satisfaction during all departmental meetings and focuses on continuous improvement. Intervene in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empower employees to provide excellent customer service. What are we looking for? High school diploma or GED; 4 years' experience in the guest services, front desk. 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years' experience in the guest services, front desk, housekeeping, or related professional area. A professional demeanor. The passion for hospitality At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

Position: Shift Engineer - Luxury London Apartments Responsibilities: • Monitor and ensure compliance with all statutory requirements for the building, maintaining up-to-date certificates in designated Building Logbooks. - Take responsibility for the effective repair of defects and the safe, efficient operation of the building, plant, and equipment. - Provide exceptional customer service to residents and colleagues. - Use Building Link to efficiently manage reactive help desk requests and provide appropriate feedback on activities undertaken and their status. - Learn and utilize the CAFM system to receive task sheets and work requests, completing tasks efficiently according to agreed specifications and service level agreements. - Provide feedback to the TSM on various software platforms, suggesting improvements related to health and safety, plant and equipment status, incomplete asset information, maintenance tasks, and energy efficiency initiatives. - Maintain and operate building plant and systems, including boilers, pumps, chillers, air handling units, fans, electrical distribution, pipework, ductwork, and garage plant, within established guidelines. - Interrogate the Building Management System (BMS) for alarm conditions, incorrect operation, time scheduling, set points, etc., and respond accordingly. - Carry required communication equipment, respond promptly to requests, and report back with the status of repairs. - Follow designated procedures in the event of a fire alarm, ensuring the sprinkler system and emergency generator operate as required. Isolate systems as directed by the duty manager or London Fire Brigade. Ideal Candidates Should Possess: • 5+ years of experience as an Engineer with a suitable electrical or mechanical qualification. - Experience in a 5* ultra-luxury environment is desirable. - Attention to detail. - Ability to maintain and repair a wide range of mechanical, electrical, and/or plumbing systems. Salary & Benefits: • Annual salary of £47,500 - Share of the Resident Gratuity Fund - Life Insurance - 28 days of holiday per year (inclusive of Bank Holidays), rising to 33 days linked to service - Continuous in-house training program - Recognition initiatives and rewards for team members striving to offer residents the best possible experience - Season ticket loans, learning and development opportunities, enhanced pension contributions, social events, complimentary uniform, personal dry-cleaning, and more. If you are a motivated and skilled engineer looking to work in a prestigious environment, this is the opportunity you've been waiting for. Join us and be a part of our commitment to excellence and luxury. Apply now to start your rewarding career.

Job Title: Commercial Gas Catering Engineer Salary: £42,000 per annum Hours: 42.5 hours Monday – Friday plus additional weekend working 1 in 4 working weekend rota. Miller’s Vanguard are the UK’s premier service maintenance and equipment supply company within the foodservice industry. We are a ‘Family style’ run business, maintaining and repairing foodservice equipment for many of the UK’s leading retail chains, giving us unrivalled industry expertise earned over 40 years of experience. We're looking for a Commercial Gas Catering Engineer responsible for installing, servicing, and maintaining commercial gas‑fired catering equipment across restaurants, hotels, schools, hospitals, and other commercial kitchens. Ensuring all appliances for our customers operate safely, efficiently, and in compliance with current gas regulations. • Install, commission, and test commercial gas catering appliances such as ovens, grills, fryers, combi ovens, and water boilers. * Diagnose faults and carry out repairs on a wide range of gas and electrical catering equipment. * Perform routine preventative maintenance and safety inspections in line with manufacturer guidelines and industry standards. * Ensure all work complies with Gas Safe regulations and relevant health and safety legislation. * Provide clear service reports, documentation, and recommendations for further work. * Communicate effectively with customers, site managers, and internal teams to ensure smooth service delivery. * Maintain company tools, equipment, and vehicle to a high standard. * Participate in an on‑call rota for emergency breakdowns where required. • Valid Gas Safe registration with relevant commercial catering qualifications (e.g., CCCN1, COMCAT 1–5). * Proven experience working with commercial catering equipment in a service or installation role. * Strong understanding of gas safety, ventilation requirements, and combustion analysis. * Electrical competency (e.g., 17th/18th Edition or equivalent) is desirable. * Full UK driving licence. We value or employees here at Miler’s Vanguard, so in return for your hard work we offer a number of benefits • Joining an established well-known company * Your 42.5 hours working week includes travel to and from work (you are paid to commute) in your company van from home and back, fuel provided. * 24 Holidays per year + Bank holidays. * Supplied with a full smart uniform complete with a tablet and phone * Full support from your Local Field Operations Manager and our Technical Support Desk * A fully stocked stylish Mercedes Vito van * Opportunity to participate in charity events * Long service awards * Company Pension Your induction will take place at Miller’s Vanguards bespoke City & Guilds accredited Training Academy in Bury, Lancashire (accommodation etc. fully provided) As you develop in the role and supported by our training programmes you will then have the opportunity to progress your way through our pay grading structure Job Types: Full-time, Permanent Pay: £42,000.00 per year Benefits: * Company events * Company pension * Discounted or free food * On-site parking Experience: * Gas Catering Engineer: 3 years (preferred) Licence/Certification: * COMCAT 1, 3 and 5 (required) * CONGLP1PD (preferred) * Driving Licence (required) * CCN1 Domestic Gas Safety (required) Work Location: In person

Job Ref: AM15199 Branch: Doubletree by Hilton Dartford Bridge Location: Doubletree by Hilton Dartford Bridge, Dartford Salary/Benefits: Competitive Salary Contract type: Permanent Hours: Full Time Hours per week: 40 Posted date: 27/02/2026 Closing date: 27/04/2026 We have an exciting opportunity for a Food and Beverage Supervisor to join our dynamic team. If you thrive in a fast-paced environment and are ready to excite the world of hospitality , this is the job for you! The Person: Team Leader Confident Communicator Friendly and Open Resilient and Hardworking Passion for Excellent Customer Service Experience in a Busy Food and Beverage operation ideal but not essential Willing to adapt and develop The Role: To be totally customer focused by consistently delivering excellent customer service with an informed, friendly and effective approach. To assist with the service of our guests, thus ensuring all guests receive efficient, professional service at all times and exceeding their expectations. Assist the Food and Beverage Manager with the smooth operation of the department Have a strong knowledge of the Hotels products and standards Ensuring all Health and Safety/ Food compliance is adhered to The Benefits: Amazing discounts on food, drink and accommodation throughout the group Huge opportunities for Learning, Development and Progression Excellent rates for friends and family Employee Assistance Program Free use of the Leisure Club where applicable Long Service Awards Recognition Awards Refer a Friend Bonus Annual Social Events Free Parking where applicable Staff Meals on duty Uniform provided This Hotel is proudly managed by Klarent Hospitality. We pride ourselves on Inspiring Leadership , Respect for our People , Commitment to Diversity & Inclusion and Encouraging Friendly Work Environments. Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We will nurture talent and smart investment to drive superior performance and growth. To find out more, visit . Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the Gateway to London. Exploring the Kent countryside is a breeze from our hotel located just off the M25 motorway and only four miles from the premier Bluewater Shopping Centre. Travel to Central London in 17 minutes from the Ebbsfleet International rail station just five miles away. Well greet you at check-in with a warm DoubleTree chocolate chip cookie. Settle into a spacious guest room with modern décor, an LCD TV, work desk and WiFi access. Deluxe rooms offer indulgent extras like a welcome plate, still and sparkling mineral water, bathrobes and slippers. Our suites provide a separate living area, coffee machine, and a later check-out time. Enjoy international cuisine and views of the Dartford Bridge at QE2 Restaurant perfect for celebrating special occasions or catching up on business. Our QE2 Bar has an extensive wine, beer and spirits list, and the QE2 Lounge is a great spot for specialty coffees, pastries and sandwiches. Exercise body and mind with a fully equipped fitness centre plus leisure facilities like a 15m swimming pool, spa bath, sauna and steam room. Planning an event? Guests have a choice of eight meeting and conference rooms, all well-equipped and newly refurbished. The Queen Elizabeth Suite is particularly impressive for larger events, boasting natural light and a private bar. Ask our friendly staff about event packages and catering options. TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT COUNTY HALL Embrace history and luxury at London Marriott Hotel County Hall, located in bustling South Bank, steps away from Westminster Bridge. Occupying London's former City Hall, our hotel embodies the city's storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillray's Steakhouse & Bar has won awards and is famous for its extensive selection of 100+ gins. Work in London's most photographed destination! Explore our very big world. We are looking for a passionate Night Manager to join our wonderful team at London Marriott Hotel County Hall. You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you. The impact you'll make. First impressions are everything. And you'll set the tone for every guest's stay. With a genuinely warm welcome, you'll be ready with answers to any questions and happy to offer information about hotel services, facilities, and the local area. Anything to help make their visit that bit more special. And, creating the smoothest check-out experience, you'll make sure they leave us happy too. Perks you deserve. You'll be supported in and out of the workplace through: Discounts on hotel rooms, gift shop items, food and beverage Learning and development opportunities Recognition programs Wellbeing programs Encouraging management Team-spirited colleagues What you'll do Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing task Monitoring Property Operations Monitors and ensures compliance with all Guidelines to Operations. Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). Ensures employees are working in a safe environment. Manages all period-end inventories. Supporting Profitability and Revenue Goals Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days. Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. Administers plans and actions to keep chargebacks and rebates to a minimum. Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages. Manages employee hours. Works with the leadership team of the property to identify and implement action plans to prevent te reoccurrence of guest issues. Supporting Human Resources Activities Promotes participation in property safety-related programs. Monitors employee attendance and records absences/tardiness. Promotes teamwork and employee morale. Keeps employees informed regarding new operational procedures, standards, or programs. Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations). Ensures all employees have complete knowledge of emergency procedures. Encourages employee relations through gifts, parties, outings. Creates incentives that will promote better service and profit for the property. Assists operations manager in processing employee payroll weekly. Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT

About the Hotel The Hari is a stylish 5* Luxury Hotel in the heart of Belgravia. The areas of Chelsea, Kensington, and Knightsbridge. A beacon of modern luxury and impeccable service. A destination for locals to love and guests to discover. Our service culture is a link between the traditions of the past and our path to the future. The Hari is committed to environmental and social sustainability, providing guests with an eco-friendly stay. We are proud to hold Silver Accreditation by Earth Check Certified, rank as the 7th Most Sustainable Hotel in the World (Tripadvisor Travellers Choice Awards 2024) and be a member of the NOW Force for Good Alliance. Since July 2024, weve also been running on 100% renewable electricity through our partnership with NPower. By joining The Hari, youll become part of a team that values sustainability, innovation, and responsibility, helping us create meaningful experiences for our guests while protecting the planet for future generations. About the role We are seeking a passionate Duty Manager to join our Front Desk team. We also welcome applications from enthusiastic hospitality professionals with luxury and/or boutique hotel experience in a supervisory or higher-level role. Reporting to the Front Office Manager, you will oversee guest services operations, ensuring a seamless experience from arrival to departure. You will lead by example, train your team, and drive service excellence, enhancing guest satisfaction scores (TripAdvisor, Revinate). Key Responsibilities Manage guest services team and daily operations. Resolve guest complaints promptly. Enhance guest profiles in Opera and personalize experiences. Optimize room occupancy and upsell services. Handle financial transactions securely. Respond swiftly to issues and emergencies. Maintain knowledge of hotel services and the local area. Enforce security and emergency protocols. Lead team training and development. About you To be considered for our role you must have: Previous experience as a Duty Manager, Guest Service Manager, or Assistant Front Office Manager is required/preferred. Luxury hotel experience in Supervisory or higher role. Strong leadership, communication, and interpersonal skills. Proficiency in Opera and IT systems. Passion for exceptional guest service. Ability to work under pressure with professionalism. Flexibility to adapt to various situations. What do we offer? Successful candidates will benefit from excellent Employee Benefits: Refer a Friend Bonus Earn up to £1,000 for recommending friends. Guest Experience Stay Enjoy a complimentary stay to experience our hospitality. Chiropodist Services Take care of your well-being with professional foot care. Complimentary Sweets & Drinks Enjoy treats during your shift. Employee Recognition Program We celebrate and reward your hard work. Food & Beverage Discounts 50% off on F&B purchases. Lunch & Laundry Services Provided for your convenience. Excellent Training & Development Grow your skills and progress in your career. If this sounds like you and you are passionate about providing outstanding customer service to guests and are determined, and hardworking we would like to hear from you TPBN1_UKCT

We are seeking a skilled, proactive, and technically capable Data Centre Technician to join our Operations team based in Docklands, London. This is a hands-on role within a high-availability, mission-critical data centre environment, offering exposure to advanced infrastructure, complex building systems, and critical plant equipment. As a key member of the Operations team, you will play an important role in maintaining uptime, ensuring operational resilience, and supporting the safe, reliable, and efficient performance of multiple data centre facilities. This position is well suited to a technically qualified professional who thrives in high-responsibility environments, enjoys structured problem solving, and takes pride in maintaining uninterrupted critical services. Key Responsibilities Operations & Incident Response Respond to critical alarms and system alerts, liaising with the Client Service Desk and providing timely updates. Monitor and manage environmental control systems to maintain temperature, humidity, and operational tolerances within defined parameters. Execute change control procedures, ensuring all system and infrastructure updates are properly documented. Support site and client management during emergency situations, incident responses, and operational drills. Conduct inspections, testing, troubleshooting, and fault diagnosis across electrical, mechanical, and plant systems. Safely perform start-up, shutdown, and switching operations on critical infrastructure including UPS, generators, HVAC, and associated plant equipment.Maintenance & Optimisation Perform planned preventative maintenance (PPM) and reactive maintenance in line with SLAs and operational standards. Identify opportunities to improve energy efficiency, system performance, and operational resilience. Conduct technical audits to verify asset performance, compliance, and reliability standards. Support BMS calibration and EMS monitoring to ensure system accuracy and data integrity.Documentation & Compliance Administer the Permit to Work (PTW) system, ensuring all maintenance and contractor activities are completed safely. Review RAMS and access permits to mitigate operational risk. Maintain and follow site-specific SOPs (Standard Operating Procedures), MOPs (Method of Procedure), and EOPs (Emergency Operating Procedures). Accurately record operational and maintenance activities within CMMS and ticketing platforms. Produce routine technical reports covering UPS performance, battery condition monitoring, and overall asset health.Teamwork & Development Work closely with the Technical Manager, engineering teams, and shift colleagues to ensure continuous service delivery. Provide mentoring and technical guidance to junior technicians and apprentices. Coordinate with vendors, contractors, and internal stakeholders to ensure timely issue resolution and high-quality service outcomes.Skills, Experience & Competencies Completed electrical apprenticeship or equivalent recognised technical qualification. Experience within building services, ideally in data centres or other mission-critical environments. Strong understanding of electrical and mechanical building systems, fault-finding techniques, and service delivery frameworks. Experience working with BMS, EMS, and critical infrastructure systems. Knowledge of cGxP-controlled environments would be advantageous. Strong communication skills with the ability to engage professionally with clients, contractors, and technical teams. Proactive, solutions-focused mindset with the ability to work independently and make sound technical decisions under pressure. Demonstrated commitment to health & safety, regulatory compliance, environmental standards, and operational excellence.Why Join Us? You will join a high-performing operations team supporting mission-critical infrastructure in Docklands, London. The role offers exposure to advanced systems, structured professional development, and clear pathways for long-term career progression within a growing data centre operation. If you are looking to develop your career in a technically challenging, high-impact environment where reliability and precision truly matter, we would welcome your application

Assistant Reception Manager Needed for a Luxury Hotel Company- East Sussex Areas - Up To £30,000 + Live In + Benefits IMMEDIATE START An exciting opportunity has arisen for an experienced Hotel Assistant Reception Manager to join a luxury hotel company in the heart of Sussex. The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Hotel Reception Manager who can deliver on the upkeep on all aspects of front office. Due to the demand to servicing their discerning clients, they are looking for like-minded individuals who have worked in hotels with experience in hotel Reception management to join their team on a permanent basis. The Duties: Receive guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone. Directs, plans and works with other managers Be able to analyse budgets, forecasting and expenditure & room occupancy along with the Reception Manager Inform guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations are taken care of. Working closely with the housekeeping & other departments Have a good understanding about Opera PMS systems Also work as a Duty Manager in the absence of the General Manager Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel. Manages and keeps clear and comprehensive records of guest room bookings and all billings for accountability and future reference. Manages and maintains orderliness at the front desk by arranging documents accordingly and keeping the front desk area clean at all times to avoid rowdiness. Attend to all routes of room bookings, such as online, phone, and in person, to ensure that reservations are attended to promptly Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction. The Ideal candidate will be: Experience in a similar hotel reception Supervisor/Management role within a hotel environment Must have a warm and engaging personality Conduct regular audits MUST have Opera experience Involved in appraisals and reviews with all staff members Must be able to drive MUST also have experience in Duty Management duties within hotels Able to communicate at all levels and give clear direction to the team Flexible to work various shifts Managing a small team Good computer skills Have a "can do" attitude Conducts regular front desk meetings Good telephone manners and is well groomed Be able to give verbal and written communication at all times Used to being on their feet Being proactive and being able to think on their feet Used to dealing with different types of clientele with customer service being the top priority The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record within a Reception Management hotel environment. TPBN1_UKCT

Title: Property Claims & Quality Assurance Manager Job description: Who are we? At TBRN our expertise lies in property claims management, with quality building repairs via our contractor network at the heart of what we do. We support a range of businesses including Insurers, Managing General Agents, Loss Adjusters, Solicitors, Third Party Administrators and Self-Insured entities in managing the entire process of a property claim. Our skilled workforce is made up of surveyors, engineers and claims handlers who efficiently and effectively determine the most appropriate settlement route, proactively manage the lifecycle of the claim along with the claim cost, manage customer expectations and ensure brand protection for our clients. The Opportunity We are seeking a claims and quality assurance manager to support the ongoing development and maintenance of high-quality standards across the business. This role plays a key part in identifying gaps in quality and supporting directors and managers in addressing those gaps, ensuring that all client outputs are professional, accurate, and aligned to individual client needs. There is a strong focus on providing feedback, coaching and practical support to help people develop and maintain high-quality outputs. This is a senior, non-line-management role, providing technical oversight, peer review, quality assurance and acting as a point of escalation and referral for claims-related matters. Key responsibilities Quality Assurance & Review: Carry out detailed checks on reports exceeding individual employee Delegated Authority (DA) limits prior to release, ensuring accuracy, correct format, appropriate language, claims terminology, and grammar. Provide clear, constructive feedback to employees on report quality and technical accuracy, supporting continuous improvement and professional development Conduct monthly Internal Quality Reviews (IQRs) on both in-flight and closed claims, producing reports in an agreed format for directors and senior management. Act as a point of escalation for claims-related matters, providing technical guidance and support. Provide cover undertaking reviews of proposed cash settlements that exceed internal DA limits, prior to offer (during management holidays and absence). Training & Development: Assist in identifying individual and business-wide training needs based on quality reviews, performance feedback, and emerging trends. Provide ongoing coaching, guidance, and constructive feedback to employees to support improvements in report quality, technical decision-making, and overall performance. Support the development of training plans and materials in conjunction with managers and senior stakeholders. Support, Complaints & Client Engagement: Act as a general point of referral and voice of experience for employees, with more complex technical matters escalated to senior management as required. Participate in Complaints Team meetings and assist both employees and clients with complaints management (supporting role, not overall responsibility). Attend client review meetings where appropriate to support quality discussions and feedback. About you The role would suit someone with significant property claims experience and a strong focus on quality, who is looking for a desk-based position where they can use their expertise to review work, provide constructive feedback and support the development of others, rather than manage their own caseload. We are looking for: Strong experience in a quality assurance, technical assurance, or senior property claims role. Excellent attention to detail with a strong understanding of report standards, claims terminology and quality frameworks. Confidence providing constructive feedback and influencing quality improvements without direct line management authority. Comfortable working with senior stakeholders, including clients. Strong communication skills, both written and verbal. Able to balance technical review, advisory support, and coaching responsibilities. Why join us Opportunity to play a key role in shaping and maintaining quality standards across the business. Senior-level exposure without direct people management. Collaborative working environment with directors and senior stakeholders. A role with real influence on performance, development and client outcomes. The package Our people are what makes our success. The package, which we are continuing to review and develop includes the following, some of which have an initial qualifying period: Location - applicants are invited nationwide as we are flexible around the role being based fully remotely (home working), at our office or a hybrid of the two. Our offices are at Moreton, Wirral. The salary range is circa £40,000 to £50,000. Usual working hours are Monday to Friday, 8.45-5.15 (37.5 hr week) Starting annual leave entitlement of 31 days (including bank holidays), increasing with length of service. Opportunity to purchase additional leave in addition to your birthday off and volunteer day to give back Healthcare cash plan with wellbeing 24/7 helpline and virtual GP access, face to face counselling sessions, gym membership discounts and online wellbeing tools Support of professional development including payment of membership fees and training/qualification opportunities by agreement Yearly discretionary bonus Annual salary review Social and charitable events Recruitment referral programme A supportive team environment and senior management who have a strong open door policy We embrace diversity and equality. We are committed to building an inclusive team where variety and difference is celebrated and our people can be their authentic selves. Job Types: Full-time, Permanent Pay: £40,000.00-£50,000.00 per year TPBN1_UKTJ

Inhabit Hotels spans two urban wellness hotels in west London. We were born from the desire to offer guests a truly restorative experience, fostering mindfulness, healthy habits and better sleep. We want our guests to leave feeling nourished, rested and inspired. With Paddington and Bayswater on our doorsteps, well also give you the tools to explore what our corner of the city has to offer. Inhabit is much more than a hotel; its a community that will welcome you back, time and time again. We strongly believe that the hospitality and tourism sector can affect positive change in peoples lives, particularly by creating job opportunities. Overview The Cluster Maintenance Manager is responsible for overseeing and managing the maintenance operations across multiple hotel properties within the cluster, ensuring that all facilities are maintained to the highest standards of safety, functionality, and luxury brand expectations. This role plays a critical part in delivering an exceptional guest experience by ensuring that all mechanical, electrical, plumbing, and structural systems are operating efficiently and reliably. The manager leads a team of skilled technicians and coordinates with external contractors to execute both reactive and preventive maintenance programs. They work closely with hotel leadership, including front office and housekeeping teams, to promptly resolve maintenance issues and uphold the aesthetic and operational integrity of the properties. In addition to managing daily operations, the Cluster Maintenance Manager is responsible for budget control, inventory management, regulatory compliance, and energy conservation initiatives. They also play a key role in emergency preparedness and response, ensuring the safety and well-being of guests and staff. This position requires strong technical expertise, leadership capabilities, and a proactive approach to problem-solving, with a commitment to maintaining the luxury standards and operational excellence of the hotel cluster. Key Responsibilities Oversee and manage the day-to-day operations of the maintenance department, including HVAC, electrical, plumbing, carpentry, and general building maintenance. Ensure all maintenance requests and issues are addressed promptly and effectively to minimize guest disruption and maintain high service standards. Collaborate with the front desk and housekeeping teams to promptly address and resolve any maintenance issues reported by guests. Uphold the hotels luxury brand standards in all maintenance activities, ensuring the propertys appearance and functionality exceed guest expectations. Maintain the mechanical and electrical services, architectural content and decorative finishes to the existing high standards. Develop and implement a preventive maintenance program to ensure the propertys equipment and facilities are well-maintained and in optimal working condition. Leading and managing maintenance teams as well as external contractors to enable safe, efficient and effective. Monitor and control maintenance expenses, including labour, materials, and contracted services. Maintain inventory of tools, supplies, and spare parts, ensuring the availability of critical items. Lead, train, and supervise a team of maintenance technicians, ensuring they deliver high-quality work in a timely manner. Conduct regular performance evaluations, provide feedback, and foster a positive work environment that encourages teamwork and professional growth. Ensure that the team adheres to all hotel policies, safety protocols, and industry regulations. Ensure the property complies with all local, state, and federal regulations related to building safety, fire codes, and environmental standards. Conduct regular safety inspections and audits, implementing corrective actions as necessary to mitigate risks. Coordinate with external inspectors and service providers to ensure all certifications and inspections are up to date. Keep detailed records of maintenance projects, expenses, and any issues that arise. Implement and monitor energy conservation initiatives to reduce operational costs and environmental impact. Analyse energy consumption patterns and recommend improvements to enhance efficiency without compromising guest comfort. Leads the emergency response team along with the Head of Technical Services and General M anager during crisis. This job description sets out the main responsibilities related to the role at Montcalm Collection. It is not intended to be exhaustive, and duties may be varied from time to time as required by management to meet the needs of the business. Skills and Qualifications Bachelors degree in engineering, Facilities Management, or a related field preferred Minimum of 3 years of experience in maintenance management, preferably in a luxury hotel or high-end hospitality environment Strong technical knowledge in HVAC, electrical, plumbing, and building systems. Excellent leadership and team management skills. Proven ability to manage budgets and control costs. Strong problem-solving skills with a proactive and detail-oriented approach. Excellent communication and interpersonal skills, with the ability to interact effectively with guests, team members, and external vendor. Familiarity with building codes, safety regulations, and environmental standards. Proficient in using maintenance management software and other relevant tools. Ability to work flexible hours, including evenings, weekends, and holidays as needed. Working Conditions Flexibility to work shifts, including weekends, holidays, and evenings, as required. Ability to work in a fast-paced, high-pressure environment. Physical demands such as being on the feet for long periods of time and manual handling. Benefits Competitive salary. A supportive, empowering team environment. Benefits platform with various discounts. 28 holidays including eight bank holidays, with more holidays after two-year service. Cash-back health benefits, including optical, dental, chiropractor and physio services. Discounted gym membership. Access to Wellbeing platform and sessions, including EAP. Awards and Recognition Programme. Annual parties. Regular and ongoing training and development, including leadership workshops. Enjoy a paid day off to celebrate your birthday because your special day matters! Eligibility Candidates must be authorised to live and work in the UK. Currently, visa sponsorship is not available for this role. Equal Opportunity Employer At Montcalm Collection, diversity and inclusion aren't just buzzwords. We genuinely value the unique perspectives everyone brings, regardless of gender, ethnicity, age, disability, or background. Our culture thrives on mutual respect, and we provide a workplace free from discrimination and prejudice. Should this role resonate with your aspirations, please apply. If not shortlisted, we encourage you to explore other opportunities with us, either now or in the future. Note: If you do not hear from us within 14 days, kindly consider your application as not shortlisted for this role. Please notethat we do not accept unsolicited CVs from agencies or headhunters. Any CVs submitted for these roles without prior agreement per role in writing from our Head of Human Resources, will be considered the property of the company and will not be subject to agency fees. TPBN1_UKCT

Elior at work - Workdays Made Better with Great Food A great workday starts with great food , and we know food at work should be more than just a sandwich at your desk. That's why we bring exciting, fresh, and flexible catering to workplaces across the UK. Whether it's a quick grab-and-go snack or a hearty lunch, with tech-powered ordering and diverse menus , we keep teams happy, energised, and ready to take on the day . What you'll be doing... As a Chef de Partie you will support, organise, mentor and train members of the kitchen team in line with company procedures. Ensure food preparation and control meets requirements in respect of COSHH, Food Safety and Health & Safety regulations are adhered to and any incidents are reported Support the manager in maintaining, ordering and controlling food stocks within budget Maintaining up to date product and menu knowledge, and maintaining a high standard of food preparation and presentation, ensuring portion and quality control Ensuring high standards of cleanliness of all areas in the kitchen and of equipment Maintain and achieve catering budgeted targets and costs as stipulated by head chef and the management team To ensure all daily tasks are carried out to a high standard. To assist with ordering, costing, recipes and stock taking as and when required. To ensure that all casuals working under your supervision follow the standards expected within Schroders and by Elior / Lexington To ensure accurate weekly stock take is carried out and completed in the correct time scale. Ensure cleaning schedules are strictly adhered to and signed as and where required. To ensure the accurate recording of all temperature requirements are documented correctly, raising any concerns immediately To ensure all allergen information are documented correctly Report any problems that occur with regards to Health & Safety, temperatures, cleanliness and other general issues to the correct departments, bringing to the Head Chef's attention To ensure that complaints are handled quickly and efficiently and brought to the attention of the management at the earliest opportunity. To report any malfunctions of equipment to the persons responsible. To take a proactive and professional approach to the business as a whole and to actively promote Elior / Lexington to our customers and clients To adhere to all company policies and procedures To carry out any other reasonable request made by a member of management Report and take necessary action for any incident of injury, fire, theft, loss, damage and unfit food to management. Working Pattern: Monday - Friday, P redominantly between 7am -3:30pm but some flexibility is required between 7am - 5:30pm depending on business needs What can you bring? Possess a passion for food Focused on the front line Genuine interest in customer service excellence Team player Previous experience of working in a kitchen Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. LONDON MARRIOTT HOTEL GROSVENOR SQUARE - PROUDLY MARRIOTT, UNIQUELY GROSVENOR SQUARE Experience 5-star service at the London Marriott Hotel Grosvenor Square. Perfectly situated in the upscale Mayfair neighborhood, minutes from Oxford Street's world-class shopping, Hyde Park and iconic landmarks, our newly refurbished bedrooms and suites are elegantly furnished and feature marble bathrooms, signature bedding and deluxe amenities. Enjoy scenic views of Grosvenor Square or our private gardens; some suites boast balconies. Indulge in steakhouse dining at Gordon Ramsay Bar & Grill, or sample modern fare at Lucky Cat by Gordon Ramsay, an Asian Eating House and vibrant late-night lounge. Unwind with a craft cocktail after an exciting day in Mayfair, London at our hotel's 1920's-inspired award-winning speakeasy bar, The Luggage Room. Discover 12,109 square feet of high-tech, recently renovated venue space at our hotel; our grand ballroom is imbued with natural daylight, making it ideal for business or social gatherings. The London Marriott Hotel Grosvenor Square can't wait to welcome you to Mayfair. We are part of Marriott International, the world's leading, award winning, hospitality company with more than 7,000 properties across 130 countries and territories worldwide. Begin your career journey with Marriott. Your 5-star experience awaits. We are now recruiting for a dynamic and passionate Guest Relations Manager to join our magnificent five-star hotel. Have fun working alongside an award-winning team and enjoy a world where career progression opportunities and world class training is available to you. We enjoy crafting bespoke journeys for you. ARE YOU ELIGIBLE TO WORK IN THE UK? A points-based immigration system affecting the eligibility to apply to work in the UK has been introduced from 01 January 2022. Applicants with Irish citizenship, an indefinite leave to enter the UK or an indefinite leave to remain in the UK are eligible to work in the UK including EU citizens who already lived in the UK by 31 December 2020. Please refer to the home Office website for more details. JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area. OR * 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Managing Guest Services and Front Desk Operations * Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. * Encourages and builds mutual trust, respect, and cooperation among team members. * Serves as a role model to demonstrate appropriate behaviors. * Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence. Maintaining Guest Services and Front Desk Goals * Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. * Develops specific goals and plans to prioritize, organize, and accomplish your work. * Supports handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Assists with energy conservation efforts by monitoring compliance during property tours. Supporting Projects and Policies Related to Guest Experience and Safety * Supports implementation of the customer recognition/service program, communicating and ensuring the process. * Supports regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. * Sends copy of MOD report to all departments on a daily basis. * Ensures compliance with all policies, standards and procedures. * Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. * Understands and complies with loss prevention policies and procedures. Ensuring and Providing Exceptional Customer Service * Provides services that are above and beyond for customer satisfaction and retention. * Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. * Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. * Serves as a leader in displaying outstanding hospitality skills. * Sets a positive example for guest relations. * Empowers employees to provide excellent customer service. * Observes service behaviors of employees and provides feedback to individuals. * Maintains high visibility in public areas during peak times. * Provides immediate assistance to guests as requested. * Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. * Records guest issues in the guest response tracking system. * Reviews comment cards and guest satisfaction results with employees. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities * Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. * Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. * Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Additional Responsibilities * Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. * Analyzes information and evaluating results to choose the best solution and solve problems. * Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. * Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. * Communicates any variations to the established norms to the appropriate department in a timely manner. * Participates as needed in the investigation of employee and guest accidents. * Performs Front Desk duties in high demand times. WHAT WE CAN OFFER YOU: A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. Being part of Marriott International, the largest hospitality brand in the world opens doors of opportunity worldwide. The sky is your limit. You will have access to fabulous & flexible benefits to help you nurture your inner self. • Competitive Salary + 31 days holiday including bank holidays * Accommodation Service Charge after successful completion of probationary period. * Private Medical via AXA * Discount in Gordon Ramsay's Bar & Grill and The Lucky Cat * Length of service rewards and invitations to recognition events * Monthly/yearly recognition schemes * Extensive training both internally and externally * World-class career opportunities internationally within Marriott hotels tailored to your specific needs. * Heavily discounted room rates for you & friends and family - why not, we are after all the largest hotel company in the world! * Professional learning and development opportunities - because a fulfilling career is so much more rewarding * Complimentary meals on duty * Complimentary dry cleaning - we do like to make an impression! * Complimentary use of Gym - because your wellbeing is a priority for us! * Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations * Pension scheme to help you save for the future. * Access to major high street discounts so you can treat your friends and family. #LI-Onsite At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. TPBN1_UKCT