Assistant / Graduate Project Manager An existing opportunity to work with a growing Design and Build contractor in London. We collaborate closely with contractors, architects, project managers, and engineers to deliver various projects, from private residential to more significant corporate developments. We ensure each project meets high standards within budget and timeframe while staying updated with industry advancements. Person Specification and Responsibilities: Assist in planning, tracking, and delivering projects on time and budget. Manage day-to-day construction activities on designated projects. Maximize profitability and client satisfaction while maintaining schedules, health and safety standards, security, and quality control. Maintain health and safety procedures, including PPE use, risk assessments. Manage site facilities and rules, coordinate sub-contractors. Complete site-based documentation and site diary accurately and timely. Communicate updates to stakeholders and ensure seamless execution. Manage project documentation and provide progress reports. Attend meetings and prepare the health and safety file. Conducted work inspections and handled other management requests. A commitment to delivering a best value service to customers. Qualifications: Have experience as a Junior Project Manager or Project Administrator wanting to step up into a Project Manager’s role. Your experience could be from a Junior Project Manager / procurement or project administration capacity. A background in project management, construction, or a related field would be advantageous. Knowledge of building and health and safety legislation The ability to work under pressure and meet tight deadlines. Attention to detail, strong communication, and organizational skills. Someone who enjoys a good bit of problem solving Hyper organised; capable of working on lots of projects simultaneously and prioritising them Calm under pressure and able to make super quick able to pick things up quickly and hit the ground running What We Offer: Exposure to diverse industries and innovative projects. Guidance from seasoned project management professionals. Competitive salary with opportunities for growth.
Based at the 999 club in Deptford, a safe and welcoming space for those experiencing homelessness Move+ is the latest of the 999 club’s service offerings which also include a drop-in day centre, employment & training support, advocacy & advice, a women’s space and the Bridge, our recovery focused out of hours service. This is an exciting opportunity to be part of a cutting-edge service within the sector. The overall aim of Move+ is to enable people who have been homeless to draw upon their shared experiences and support one another to escape homelessness for good. Move+ empowers people to live independently, to set up and maintain a stable home, while working towards long-term goals and aspirations enabling them to move forwards with their lives. This is achieved through a combination of peer coaching, personalised support and an exclusive program of workshops and activities. Working closely with the Coproduction Manager as part of the Specialist Services team, you will oversee all aspects of the day-to-day delivery of Move+. This includes line management of a team of Peer Coaches, focusing on support, personal and professional development. You will conduct assessments and manage referrals, build and maintain relationships, as well as promote the service, both internally and externally. Overall, you’ll ensure a high quality of service delivery that meets or exceeds targets and, most importantly, supports and empowers all participants. We are looking for someone who is passionate about empowering and motivating others. Previous management experience is great, but attitude is more important. If you have a positive, pro-active approach take a look at the Job Description / Role Profile. If you think you can match what’s required send us your CV and a supporting statement telling us, in no more than 500 words, why you’re the right person for this job. The ideal candidate will have: ·Great people skills, the ability to communicate effectively with a compassionate, non-judgemental approach ·A proactive approach, always looking to support the team in achieving positive outcomes ·A genuine interest in people, their innate strengths and their capacity to change Excellent organisational skills and the ability to oversee complex projects ·The ability to work without close daily direction and the ability to think outside of the box · A positive, ‘can do’ attitude and above all, a good sense of humour to survive our fast-paced environment Move+ has been made possible by the generous support of the National Lottery
Job Description: The Operational Manager will oversee and coordinate security operations, ensuring the effective management of resources, staff, and client relationships. This role requires strategic leadership, operational expertise, and the ability to deliver exceptional service standards. Key Responsibilities: Lead and manage daily security operations, including personnel deployment, logistics, and compliance. Develop and implement operational strategies to improve efficiency and client satisfaction. Monitor and ensure adherence to legal and regulatory requirements in the security sector. Build and maintain strong relationships with clients, addressing their security needs effectively. Manage budgets, optimize resource allocation, and ensure financial efficiency. Oversee recruitment, training, and development of security personnel. Conduct risk assessments and ensure the implementation of appropriate security measures. Requirements: Proven experience as an Operational Manager or similar role in the security industry. Strong leadership and team management skills. Excellent communication and client relationship management abilities. Knowledge of UK security regulations and industry standards. Ability to work under pressure and manage multiple priorities effectively. Proficiency in Microsoft Office and other relevant software. Bachelor’s degree in business administration, security management, or a related field is preferred. Benefits: Competitive salary based on experience. Visa sponsorship for eligible candidates. Comprehensive training and development opportunities. Health insurance and other employee benefits. Opportunity to work with a leading security provider in a vibrant, multicultural city.
Want to be part of a global brand with countless opportunities? Amazonico London is on the hunt for a Head Waiter/Waitress to join the family. Situated in the heart of Mayfair on Berkeley Square, Amazonico encapsulates the spirit of an adventure through the Amazon River—the vibrancy, the abundance, the intrigue, and the excitement. Our inspiration is founded in Latin America and runs through everything we do. From the seamless blending of our menus inspired by the countries of the Amazon but also the unique Asian and Mediterranean communities that inhabit them, to music being the beating heart of our experience. We are a fun family of passionate individuals with a shared mission to give our guests the most exciting experience. Employee Benefits: Competitive salaries Global career progression with opportunities for high performers to experience new openings in Europe, the USA, the Middle East, and many more to come! Opportunity to expand your skills with the support of experience management Subsidised short- or long-term housing is provided by the company to all new starters moving to London in a prime London location (only eligible to successful candidates outside of London and residing in the UK). Internal training and succession plans for rapid promotion. Education rewards Access Perkbox and enjoy a range of discounts and offers across well-known brands. Superb quarterly bonus schemes Refer-a-friend bonuses Staff meals (3 x per day) Shoes & uniform provided or management's annual tailored suit allowance (role specific) Flexible working scheme & 28 days of holiday per year Staff & family dining discounts across the company’s global portfolio Have you got what it takes to join us in the jungle as a Head Waiter/Waitress ? As our Head Waiter/Waitress at Amazonico, your responsibilities would include: ensure the efficient running of a section during service and be responsible for any guest’s request. promote sales and build rapport with guests. ensure all orders, billing, and payments are taken correctly. be competent with the point-of-sale system to ensure orders are placed efficiently and swiftly. be responsible for ensuring that all guests receive the best possible service and care. be able to work in a fast paced environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. If you believe you have the warmth, passion, and enthusiasm, we want to hear from you! What are you waiting for? It’s time to start your London adventure and join the Amazonico family as a Head Waiter/Waitress!
We have an exciting opportunity for a motivated Chef de Rang to join our passionate team at the three Michelin starred Restaurant Gordon Ramsay, located in Chelsea. Established in 1998, Restaurant Gordon Ramsay is our flagship destination, the jewel in the crown of Gordon Ramsay Restaurants. Holding three Michelin stars since 2001, the restaurant provides elegant modern French cuisine using only the finest seasonal ingredients and employing both classic and modern techniques. This is a full time position working from Tuesday until Saturday. We are ideally looking for candidates who: · Have previous experience working within a Michelin Star environment · Are passionate about delivering the highest levels of service to our guests in an engaging and informative way · Be able to work effectively as part of a team and build rapport with our guests and the team · Desire to continuously learn and improve both knowledge and skills What you do as a Chef de Rang: · You pride yourself on having excellent product knowledge and going the extra mile to create memorable guest experiences · You’re confident to run a section and supervise the junior members of the team · You thrive on teamwork and support the management team to guarantee guests always have a fully positive dining experience · You’re keen to use your interpersonal skills, energy, and passion for food and wine to ensure the highest standards and performance targets are constantly achieved What we offer you: · Competitive Pay Rate · Wage stream employer-Employees can access up to 50% of wages before payday · Access to our world-class training & development opportunities globally · Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment · A fantastic 50% staff discount on food and drink in UK restaurants · 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family · 30% discount for your Friends & Family in all UK Restaurants · Preferential Room Rates at Gordon Ramsay Restaurants partner hotels. · MYNDUP - you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy · Meals on duty · 50% off an annual CODE membership If you have a love for hospitality, a passion for creating memorable guests experiences, and are looking to develop your career in a best-in-class restaurant group, we would love to hear from you. We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process. At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense. We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.
Job Title: Property Coordinator/Assistant Property Manager Reporting To: Director/Operations Manager Place of Work: 29A Osiers Road, Wandsworth, London, SW18 1NL Position: Full Time – Monday-Friday – 9am-5.30pm Salary: Dependant on experience and qualifications Job Description: This role would suit an applicant with excellent customer service and administration skills. Will suit a self-motivated individual who can deal efficiently with customer enquires and can see these through to conclusion where appropriate. Previous experience in Leasehold property management is ideal but not compulsory as training will be given and the opportunity to work towards IRPM qualification. The role is to provide support to small property management team along with general office admin duties. This will involve and is not limited to: Property Management Team Support · To provide general support to the property management team · Arrange weekly Property Management Team meeting, update tracker, and distribute accordingly. · Working closely with the Property Management team assisting with the management of the portfolio. · Issuing works orders, chasing contractors, and ensuring the works are undertaken to satisfactory completion. · Completing mail merges · Obtaining quotations where necessary · Annual review of contracts alongside property management team and to provide assistance for tender reviews. · Distribution of keys, parking permits etc · Issuing newsletters via mail chimp or another platform · Keeping property websites up to date – Buildings insurance, budgets etc · Taking on responsibilities for the Helpline role as well as being main contact for helpline queries on designated properties · Taking detailed notes and producing meeting minutes · Assisting Leaseholders in submitting insurance claims for damages caused to demised areas. · Submitting and managing insurance claims for damages caused to communal areas. · Online filing at Companies House · To take on the responsibility of projects as and when required to be completed to the given deadlines. Including but not limited to: · Managing and updating of the Master Database · Managing and updating of the Access Log · Managing and updating of key log · Managing and updating of the Compliance diary · Managing and updating of Health and Safety escalations · Managing budget tendering as and when required Telephones · Answering incoming calls and liaising with service helpdesk · Taking and distributing messages to the correct members of the team General Office Admin · Printing, copying, binding, franking etc. · Ordering stationary i.e., paper, envelopes Training Training will be given where necessary, to include but not limited to: · PROPMAN – Both general training and on CRM package · Mail Chimp (email mail out software) · Phone System – Wessex · IT – Wessex Job Types: Full-time, Permanent Pay: £26,000.00-£28,000.00 per year Schedule: Monday to Friday Work Location: In person
Job Title: Facility Manager – Facilities Management Location: London Job Type: Full-time About the Company: Caelum - General Facilities is a leading facilities management company committed to delivering high-quality maintenance and operational services across various properties. We are seeking a proactive and experienced Facility Manager to oversee the maintenance, operations, and client satisfaction of our managed facilities. Job Responsibilities: - Oversee the daily operations of multiple facilities, ensuring efficiency and safety. - Develop and implement maintenance schedules, ensuring all facilities meet health, safety, and regulatory standards. - Manage vendor relationships, including contractors, suppliers, and service providers. - Monitor and control budgets, optimizing cost-effective maintenance and repair solutions. - Ensure client satisfaction by addressing concerns and maintaining high service standards. - Conduct regular facility inspections and coordinate necessary repairs or improvements. - Collaborate with teams to enhance operational efficiency and service delivery. - Implement sustainability and energy efficiency initiatives. - Maintain accurate records of maintenance, repairs, and compliance documentation. - Lead and train facility staff, ensuring a well-coordinated team. Requirements: - Bachelor’s degree in Facility Management, Business Administration, or a related field. - Minimum of 1 years of experience in facility management. - Strong knowledge of building systems, maintenance, and facility operations. - Excellent leadership, communication, and problem-solving skills. - Experience with budget management and vendor negotiations. - Familiarity with relevant health, safety, and compliance regulations. - Proficiency in facility management software and Microsoft Office Suite. - Ability to work independently and handle multiple facilities efficiently. Benefits: - Competitive salary and performance-based incentives. - Professional development opportunities. - Dynamic and collaborative work environment. If you are a results-driven professional with a passion for facilities management, we invite you to apply. Please submit your resume and cover letter. Caelum - General Facilities is an equal opportunity employer.
Are you looking to build a career in sales with high-earning potential and valuable skills? Our consultancy is offering a commission sales role in the services sector. We provide an easy-to-sell service tailored to high-qualifying clients, giving you the opportunity to earn great commissions while developing essential sales expertise. What you’ll gain - Sales & Negotiation Skills - Learn how to sell effectively and close deals. - Customer Retention & Experience - Build strong client relationships and ensure satisfaction. - Professional Communication and Develop skills in email outreach and phone sales. - Tech & Software Proficiency - Use industry-standard tools for managing sales and customer interactions. Roles Available: 1. Street Sales Representative - Engage with potential clients face-to-face, present our financial services, and generate leads. 2. Cold Calling Specialist - Contact high-qualifying leads via phone, explain our services, and convert prospects into clients. Who We’re re Looking For: - Ambitious individuals eager to build a sales career. - Strong communication skills and a confident approach. - Self-motivated and target-driven mindset. - No prior experience required as we provide training! Why Join Us? - Uncapped commission - the more you sell, the more you earn. - Flexible working arrangements. - Valuable experience in a high-demand industry. - A supportive team environment to help you succeed. Ready to take the first step in your sales career? Apply today and start earning while learning!
About Snowik Limited Snowik is a property maintenance company providing reactive property maintenance and building services to the domestic and commercial sectors in the London and greater London area. We take on planned refurbishment projects within the M25 area. Job Description: The role of the Building Surveyor is responsible for contributing to the delivery of all building surveying services on residential properties and developments. We are looking to recruit a building surveyor to join our expanding team. The role includes the delivery of major remedial work projects along with regular maintenance projects and professional building surveying services within central London, Greater London and the M25. Our clients are primarily Residential Property Managers specialising in the management of all types of purpose-built residential developments across London. These are high-net worth prime properties where service and excellence are priorities. Key responsibilities and tasks include: Project management of major projects including remediation works. Undertaking the role of PM or CA on maintenance and refurbishment projects. Preparation of Long-Term Maintenance Plans for sinking fund provisions. Preparation of building insurance reinstatement cost assessments. Condition surveys and defect diagnosis. Attending client meetings when necessary. Provide technical advice to clients. Ensure client reports are prepared to the correct specifications and issued to clients by agreed timescales. To build and maintain strong relationships with all internal departments. Liaison with other associated professionals. Qualifications and Skills: Candidates for this position should have the following skills and qualifications: BSc in Building Surveying or equivalent. A background residential property refurbishment and condition surveys/PPM surveys. Specification, tender preparation and contract administration on repair and maintenance projects. Experience of preparing planned maintenance schedules and carrying out building defect diagnosis. Preparation of insurance reinstatement cost assessments. Understanding of health and safety and implications of the CDM Regulations. Awareness of the latest developments and a good understanding of best practice in Surveying. A full clean driving license and be willing to travel within London The ability to work autonomously and maintain performance with minimal supervision is essential. High levels of literacy and written communication skills. Very good attention to detail. Excellent verbal and written communication skills. Application Process: All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required. Please apply with your CV. Only shortlisted candidates will be contacted. If you do not hear from us within a week unfortunately your application has been unsuccessful on this occasion. Additional background information: This is a Full-time Permanent position Holidays – 28 days Working hours: Mon- Fri - 8am – 5pm
Company DescriptionHolborn was the second Hox to join the fam, taking over a Grade II-listed building that was once the factory of George Kent, a famed maker of gadgets and instruments (among them a knife sharpener/cleaner now sitting in the Science Museum, no less). After Kent, BT moved in, and now this former telephone exchange is home to 230 bedrooms (expanding from the original 174) and the Apartment, plus our foodie hotspot Rondo and wine bar La Cave, all a stone’s throw from the capital’s most famous shopping and entertainment districts. Job Description Support the running of our day to day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again Lead your team by example, keeping them involved and motivated; help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions Contribute to our success as a business, by making sure the right rates are being used, managing overbooking levels and working with the team to make sure we have a full and happy house Making sure everything is running smoothly and looking sharp, working with the team to find solutions to any hick ups Qualifications Hotel or leisure related experience in a similar role If you’re familiar with Opera or similar front desk operating system and understand GDS that would be a big advantage Individuals. You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience You’re not precious. We leave our egos at the door and help get shit done You’re up for doing things differently and trying (almost) everything once If we got stuck in a lift together we’d have a good time and share a few laughs You want to be part of a team that works hard, supports each other and has fun along the way Additional InformationWhat’s in it for you… Competitive salary + participation in the TRONC scheme 28 days holidays (inclusive of bank holidays), pension, and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders Treat yourself once in a while with lots of retail & hospitality perks through our partners Enjoy a free night at The Hoxton and a meal for two when you first start with us Goes without saying, but we’ll feed you during your shift Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work Extra time off to volunteer with one of our partner charities Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Guest Relations The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
SENIOR BARTENDER - THE HOUND - JKS PUBS NEW PROJECTS Salary - Up to £14.50ph Schedule - Full Time Experience - Previous experience within a quality Bar or Pub JKS are seeking a Senior Bartender to join their new opening, The Hound, in Chiswick. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Bartender looking for a new role in an award winning, critically acclaimed group. JKS Pubs Group The Cadogan Arms Voted in the UK's Top 50 Gastro Pubs The Cadogan Arms is a much-loved Chelsea institution, restored to its former glory with a renovation that pays homage to the public house’s two centuries spent serving the local community. Comprising a bustling ground floor bar, an opulent dining room, and downstairs space ‘The Rose Room’. The location is headed up by Managing Director Dom Jacobs, with food by Culinary Director James Knappett. The menu at The Cadogan Arms focuses on simply prepared British produce, celebrating the provenance of locally sourced fish, meat, and fresh vegetables, as well as sharing roasts on Sunday. Drinks range from cocktails to a carefully curated wine list, and a comprehensive beer list which includes a bespoke British Pilsner from Cornwall’s Harbour Brewing, specially commissioned for The Cadogan Arms. The George The George is an 18th-century, Grade II listed public house on Great Portland Street, Fitzrovia. Spanning two floors, gilded Victorian mirrors, enamel paintings, and oak panelling remain unchanged, thanks to careful stewardship over the centuries. Large regency windows overlook the hustle and bustle of Great Portland Street, with original architectural details throughout and several private and semi-private spaces available for private hire. Befitting of a modern London public house, the all-day dining menu features snacks and starters, ideal for sharing and best enjoyed with a pint, heartier dishes, including chops and steaks from the charcoal grill, sandwiches, and pub classics, and indulgent desserts such as the Sticky Toffee Pudding and Hot Chocolate Fudge Sundae Banana Split. On the bar, house signatures include Guinness, Irish Whiskey and Irish Coffees, served alongside cask ales, craft beers, seasonal cocktails, and an extensive wine list The Position The right Bartender will be passionate and knowledgeable about beers, whisky and cocktails, and have a good background in high volume restaurants and bars, whilst delivering exceptional guest experiences with personality and flair. The Successful Bartender will have: Prior experience as a Bartender within a fast paced-quality restaurant or bar; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for beverage, food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself Up to 50% off dining across JKS Restaurants Retail & Takeaway Discounts Code App Membership Look After Yourself Discounted Gym Membership Company Donations for your involvement with Charities Employee Assistance Program Access to Financial Advice Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself Access to our fantastic L&D Calendar A personalised learning & development plan to develop your skills and knowledge Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself Employee referral scheme - paying up to £600 per referral Staff parties & long service awards The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group.
Job Summary: We are seeking a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, and effectively promoting our products and services. A sales and marketing job in a tailoring company involves a variety of responsibilities, including: - Developing and implementing marketing plans for products and services, including special promotions and sponsored events. - Developing sales strategies and approaches for products and services. - Maintaining excellent relationships with clients and answering questions about products and services. - Have excellent tailoring skills to perform ladies and gent’s garments alterations using industrial sewing machines. - Tracking sales data and working to meet sales goals. - Manage and supervise the tailor shop staff, including hiring, training, and performance management - Introduce new design and Conducting market research to understand customer needs and preferences. - Provide expert advice on fabric selection and garment styling. You are required to be: - Proficient in using sewing machines, hand tools, and other tailoring equipment - Proven experience in a similar role in the fashion industry - A creative mindset with the ability to suggest modifications that enhance garment fit and style - Good communication skills to interact effectively with customers and keen eye for detail - Strong knowledge of garment design and alteration techniques - Strong leadership skills to manage and train a team of tailors for multiple branches - Knowledge of fashion trends and customer preferences to make informed decisions
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
Join our team as a Pizzaiolo 😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with chefs & management Make and cook authentic Neapolitan pizza with wood fired oven 👨🍳 Impasti di pizza e prep Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !
We are looking for a skilled and professional Client Manager to join our team. The successful candidate will act as the first point of contact for an allocated portfolio of clients, managing their needs and ensuring that all accounting, tax, and compliance work is completed to a high standard. You will oversee client deliverables, liaise with our back-office team, and provide strategic support to clients. Key Responsibilities: 1. Client Relationship Management: Act as the main point of contact for your assigned portfolio of clients. Build and maintain strong client relationships by providing timely responses and proactive advice. Conduct regular client reviews to identify opportunities for additional services or improvements. 2. Account Management: Oversee the preparation and review of accounts, tax returns, and VAT filings for your clients. Ensure all deadlines are met by working closely with clients and our back-office team. Monitor and report on client profitability and service levels. 3. Team Coordination: Delegate tasks to back-office staff and ensure work is completed accurately and efficiently. Review work completed by junior staff, providing feedback and guidance. Liaise with the Practice Manager to escalate complex client issues or workflow challenges. 4. Advisory Services: Identify areas where clients could benefit from strategic advice, such as tax planning or business development support. Provide recommendations to clients, ensuring compliance and efficiency. 5. Compliance and Reporting: Ensure all statutory deadlines for clients are met, including Companies House filings and HMRC submissions. Maintain accurate client records and workflows within practice management software.
Company : Tender Heart Support Services Ltd. Location: London Working Hours: 37.5 hours per week Salary: £12 - £20 per hour (dependent on experience) Annual Salary £23,400 to £39,000 Start date : Immediately About Us: Tender Heart Support Services Ltd is dedicated to providing high-quality, compassionate care to individuals with varying needs. We aim to foster independence, enhance quality of life, and empower individuals to lead fulfilling lives. We are currently seeking an enthusiastic, dedicated, and empathetic Independent Living Support Officer to join our team and help our service users achieve their personal goals. Role Overview: As an Independent Living Support Officer, you will play a key role in supporting individuals with day-to-day activities to enable them to live as independently as possible. This may include support individuals to carry out their personal care, household tasks, supporting social inclusion, and promoting overall wellbeing. Key Responsibilities: · Provide support for individuals in their homes, promoting dignity and independence. · Encourage them to carry out their daily tasks such as, cooking, cleaning, and shopping. · Help individuals manage their finances, including budgeting, paying bills, and keeping track of personal expenses. · Encourage and facilitate social activities, ensuring service users engage in community events or leisure activities. · Support individuals in attending appointments, social gatherings, or recreational activities to promote social inclusion. · Maintain accurate records of service user progress and report any concerns or changes to management. · Offer emotional support and companionship, helping individuals build confidence and cope with challenges. · Listen and provide reassurance or guidance when necessary. · Maintain accurate and up-to-date records of the service users’ care and progress. · Report any concerns or changes in the health or wellbeing of service users to senior staff or healthcare professional. Essential Requirements: · Previous experience in a similar support or care role is desirable. · A passion for supporting individuals to live independently. · Strong communication skills and the ability to work as part of a team. · Patience, empathy, and understanding of individual needs. · Ability to maintain confidentiality and work within safeguarding protocols. · A flexible approach to working hours. · Desirable Qualifications: · NVQ Level 2 or 3 in Health and Social Care or equivalent. · First Aid and/or Manual Handling certification (preferred but not essential). What We Offer: · Competitive salary and benefits package · Opportunities for career growth and development with comprehensive training · A collaborative and supportive team environment · Flexible working hours · Plus other company benefits, such as health insurance, travel allowances · Supportive and friendly team environment. · Excellent benefits including a great annual leave entitlement, additional special leave, an occupational sick pay scheme which exceeds statutory requirements. This post is subject to an Enhanced level check by the Disclosure & Barring Service (DBS). We look forward to hearing from you! Closing Date 5th February 2025
Job Title: Trainee Dental Nurse (Part-Time) Hours: Part-Time Salary: Highly competitive hourly rate (dependent on experience) About Us: Our dental practice is renowned for delivering excellence in dental care, combining state-of-the-art technology with a compassionate approach. From routine check-ups to advanced cosmetic procedures, we provide a wide range of dental services with patient care at the heart of everything we do. We understand that many people experience dental anxiety, and we take pride in ensuring every patient's journey is calm, comfortable, and confidence-inspiring. We are now looking for a motivated Trainee Dental Nurse to join our team on a part-time basis, working alongside our award-winning dentists. This is an exciting opportunity to grow within a supportive environment, with full training across a range of dental disciplines. Whether you're enrolled in a formal training program or just starting your career in dentistry, we would love to hear from you. Key Responsibilities: - Assisting the dentist with a variety of procedures - Responsible for decontaminating dental instruments - Maintaining and ensuring the readiness of dental operating equipment - Keeping materials and supplies stocked and prepared - Managing patient records and payments - Performing additional receptionist duties as required What We Offer: - GDC, Indemnity, and CPD costs covered once qualified (equivalent to circa £500 per year) - Competitive hourly rate depending on experience - Birthday off! Enjoy an extra day of annual leave on your birthday - Regular team social events to celebrate our team members - Full, hands-on training and mentorship - Opportunities for further professional development and career progression as our practice grows Who We're Looking For: We are seeking someone eager to learn, with a passion for patient care and a desire to build a long-term career in dentistry. Experience is not essential, as full training will be provided. Candidates enrolled in a formal dental nursing program are also welcome. If you're looking for a supportive environment where you can grow, learn, and be part of a forward-thinking dental practice, apply today to become part of our dedicated team!
General Manager – High-End Gastro Pub, Chelsea Are you ready to lead an established and fast-growing fine-dining pub in the heart of Chelsea? We are seeking a passionate and experienced General Manager to take charge of a premium gastropub, known for its exceptional food, curated wine lists, and unrivaled customer experience. About Us Our gastropub has become a cornerstone for Chelsea’s affluent residents and American tourists alike. We pride ourselves on delivering memorable dining experiences, hosting exclusive events such as weddings and birthday celebrations, and creating a welcoming environment for our loyal guests. The Role As General Manager, you will: Be hands-on and customer-focused, leading the team by example in a smaller, intimate setting. Collaborate closely with the owners to refine and grow the business. Build and maintain a stable, high-performing team, emphasizing longevity in the role. Ensure smooth operations during our busiest periods, from Thursday to Sunday, while delivering exceptional service to our clientele. The Ideal Candidate Previous experience in a similar environment, such as high-end gastro pubs or independent fine-dining restaurants. A natural leader who thrives on the floor, ensuring every customer leaves delighted. Commitment to developing a long-term, stable career with us. A strong understanding of premium dining and exceptional guest service. What We Offer Competitive package: £50,000 base salary + £10,000 service charge + £10,000 performance bonus. A 48-hour workweek with flexibility to take some weekends off. The opportunity to grow and make a significant impact in a well-loved, high-profile venue. Start Date We’re looking for someone to join us ASAP. If you’re a motivated and dedicated hospitality professional eager to shape the future of a prestigious gastropub, we’d love to hear from you. Apply today and lead Chelsea’s best dining experience!
Join our team as a Pasta Chef 😁 La squadra is building stronger & stronger as we are looking for talented individuals to take on different types of roles around the empire ! Are you ready to master this role !? Your mission will be: To deliver a immaculate smooth service Communicate with chef & management Make specials of the day Cook authentic Italian food pasta al dente like nonna used to make it. 👨🍳 Full time role 2 days off a week Employee discount Referral scheme bonus Apply today and we will give you a call !
Come join us in our new Paddington opening! Since 2018, Market Halls have revolutionized the British food hall scene, breathing new life into iconic landmarks. Our vision is to transform these spaces into vibrant community hubs that offer diverse dining, drinking, and event experiences. From independent restaurants and food vendors to premium bars and live entertainment, we're committed to delivering top-notch experiences for our guests. Last year marked a significant milestone for us, with both our year-on-year revenue growth and a huge surge of new guests walking through our doors. We even garnered attention on popular shows like The Apprentice and MasterChef. But our journey is far from over – this year, we're gearing up to unveil our new flagship venue in central London, expand to new locations beyond the capital, and introduce exciting new experiences to our venues. As a new member of our floor team, you will receive: - A competitive salary of up to £12.75 per hour. - Access to Hospitality Rewards, a unique benefits platform offering exclusive discounts for gyms, retailers, and other restaurants, and a 24/7 confidential mental health support hotline. - A 25% discount on ALL MH trade stands, allowing you to enjoy a meal or drink with your loved ones. - Free Team meal per shift from any of our traders to keep you energized throughout your workday. - A comprehensive training and development program tailored to each employee, including coaching, mentoring, workshops, and project involvement. - Plus, standard benefits include 28 days of paid holiday and an additional paid day off for your birthday. - As our new floor team member, you will be ensuring our guests are well looked after and have the best possible experience during their visit. That involves ensuring the site is ready for service, greeting and interacting with guests while removing utensils and clearing tables, reporting any safety or security issues to relevant management, and upselling and recommending to our guests the best food and drink our traders and bars have to offer! We are looking for individuals with truly engaging energy who can interact with our guests. We adhere to our core values: We are Passionate, We are Entrepreneurial, We are Adaptable, and most importantly, we are Kind. We are always reaching for the P.E.A.K Start date: 17th February 2025. Market Halls is equal opportunity employer, we celebrate diversity and are committed to building an inclusive environment for all employees.
Sales Representative | Take Control of Your Future! Are you a driven, results-oriented go-getter with a passion for sales? Do you thrive in a flexible, self-directed environment where your effort defines your success? If this sounds like you, it’s time to join our vibrant and empowering team! What’s in It for You? • Uncapped Earnings: Your ambition equals your income—there’s no ceiling here. With competitive commissions, the sky’s the limit! • Ultimate Flexibility: Design your schedule and work on your terms. Be the boss of your own success. • Career Acceleration: Show us your potential, and we’ll show you the path to leadership and beyond. • World-Class Training: Get the tools, support, and mentorship you need to thrive from day one. • Inspiring Team Culture: Celebrate victories, embrace challenges, and grow alongside a team that has your back. Your Day-to-Day: • Create and qualify leads across dynamic sales channels. • Build meaningful, long-lasting client relationships. • Showcase and sell innovative products/services with confidence. • Smash sales targets and celebrate your wins. • Evolve and improve with continuous feedback and training. What Makes You a Fit? • Exceptional communication and relationship-building skills. • Self-motivated, goal-oriented, and resilient under pressure. • A natural time manager with the drive to work independently. • Sales experience? Great! If not, your determination matters more. Why Choose Us? This isn’t just another sales role. It’s your chance to: • Be your own boss. • Unlock unlimited earning potential. Vibrant social atmosphere • International all expenses paid travel opportunities If you’re ready to break boundaries, redefine your career, and take charge of your future, APPLY TODAY —we can’t wait to meet you!
Join Our Wellness Team! We are seeking a skilled and compassionate Massage Therapist to join our team at Mobile Massage Ritual. If you are passionate about healing, wellness, and providing an exceptional client experience, we would love to hear from you! Position: Full-Time / Part-Time Location: London Compensation: Competitive pay, plus tips and commissions Schedule: Flexible hours to accommodate clients Qualifications: Strong communication and interpersonal skills Passion for helping clients improve their well-being Ability to create a relaxing and welcoming environment Responsibilities: Provide professional massage therapy services to clients Tailor massages to meet individual client needs Uphold the highest standards of client care and confidentiality Manage appointment bookings and client records Benefits: Ongoing training and professional development Flexible scheduling and a supportive work environment Opportunity to build a loyal clientele If you're ready to make a positive impact and be part of a dynamic team, apply today
Job Description: 1. First point of contact for all Europe and Asia region; 2. Following up on clients’ communications, ordering and billing and tracking the organisation’s expenditure 3. Communicating with clients through emails and building positive relationships with them 4. Invoicing clients, collecting company data and negotiating agreements senior management 5. Educating clients about company products and services 6. Making employee travel arrangements and helping with minor technical issues 7. Create content for business promotion 8. Preparing plans to help streamline and improve business operations Requirement: 1. Bachelor’s degree 2. Time-management skills 3. Ability to pay attention to detail 4. Organization skills 5. Ability to multitask 6. Mandarin speaking is essential
Position Category: Sales & Business Development Job Description: We are seeking a dynamic and results-driven Telesales Representative to join our team. In this role, you will play a key part in expanding our network by recruiting drivers and establishing partnerships with car-related businesses, such as garages and dealerships. You will be responsible for cold calling prospective clients, presenting the value of our quartz recovery services, and building long-term relationships. Responsibilities: • Conduct outbound cold calls to recruit drivers and secure partnerships with garages, dealerships, and other car-related businesses. • Present and explain the benefits of quartz recovery services in a clear and persuasive manner. • Build relationships with business owners and decision-makers, addressing any questions or concerns about the partnership. • Meet and exceed sales targets, including the number of recruited drivers and new business partnerships. • Maintain accurate records of all calls, leads, and follow-ups in a CRM system. • Collaborate with the team to refine scripts, strategies, and outreach approaches. • Stay updated on the quartz recovery industry and the unique selling points of our services. Requirements: • Proven experience in telesales, cold calling, or a similar sales role. • Strong communication and interpersonal skills with a persuasive and confident phone manner. • Ability to handle objections effectively and close deals over the phone. • Self-motivated with the ability to work independently and manage time efficiently. • Proficiency in using CRM software and Microsoft Office tools. • Knowledge of or experience in the automotive industry (garages, dealerships, etc.) is a plus but not required. What We Offer: • Competitive base salary with uncapped commission potential. • Comprehensive training on our services and sales techniques. • A supportive and energetic team environment. • Opportunities for career growth within the company. About Us: We specialize in quartz recovery services, providing innovative solutions to maximize resource utilization and create new revenue streams for businesses. Our mission is to build partnerships that benefit both drivers and automotive businesses, ensuring mutual growth and success. Apply Today: If you have a passion for sales and a drive to succeed, we want to hear from you! Join our team and help us revolutionise the automotive industry through quartz recovery.