Resourcing Manager
hace 19 horas
Cambridge
Company overview We are a provider of high-quality, private pay, home care services in the UK, operating multiple trusted brands that cater to individuals seeking support to live independently in their own homes. Our brands have established a strong reputation for excellence, compassion, and innovation. With ambitious growth plans and a commitment to delivering exceptional care, we are seeking an experienced and driven Resourcing Manager to champion our recruitment processes, to guide the strategy, simplify the process, and ensure that every potential carer feels valued, respected, and excited to join our family. Role overview As the Resourcing Manager, you will play a pivotal role in shaping the talent strategy that underpins the exceptional care we deliver at Senior Home Care Group. This position calls for a proactive, people‑focused leader who can design and implement effective recruitment approaches that attract compassionate, high‑quality carers to our organisation. You will work closely with Branch Managers to streamline hiring processes, strengthen candidate engagement, and ensure every prospective carer experiences a respectful, supportive, and inspiring introduction to our values and mission. This is an opportunity to build meaningful connections with individuals who are driven by care, and to create a seamless, welcoming journey that reflects our commitment to dignity, warmth, and excellence from the very first interaction. Key Responsibilities Talent Attraction and Community Engagement: • Develop innovative attraction strategies to build a strong pipeline of compassionate, high‑quality carers across all regions, • Establish partnerships with community groups, colleges, and local organisations to enhance visibility and broaden reach, • Collaborate with marketing to deliver compelling recruitment campaigns that reflect our values and employer brand, • Support Branch Managers by tailoring attraction initiatives to the specific needs and demographics of their local areas Employer Brand and Candidate Marketing: • Champion and communicate our unique value proposition to prospective carers, ensuring alignment with our mission and culture, • Create engaging content and storytelling that highlights career progression, training, and the meaningful impact of care roles, • Strengthen our presence across digital channels, community events, and referral networks to increase brand recognition, • Monitor market trends and competitor activity to refine messaging and maintain a compelling employer brand Recruitment Process Optimisation: • Review and streamline recruitment workflows to reduce administrative burden and accelerate time‑to‑hire, • Implement consistent, candidate‑friendly processes that enhance efficiency and uphold compliance standards, • Introduce tools and systems that improve visibility, tracking, and communication across the recruitment lifecycle, • Ensure all branches follow safe, fair, and compliant recruitment practices in line with regulatory requirements Network Support and Best Practice Leadership: • Provide guidance, training, and best‑practice frameworks to Branch Managers and recruitment teams, • Conduct regular reviews of branch recruitment activity to identify challenges and offer targeted support, • Facilitate knowledge‑sharing across the network to promote consistency and continuous improvement, • Act as a central point of expertise for complex recruitment queries, compliance matters, and process escalation Candidate Experience and Journey Management: • Design and oversee a seamless, welcoming candidate journey from initial enquiry through to first shift, • Ensure timely, supportive communication at every stage to build trust and maintain engagement, • Develop nurturing strategies to keep candidates engaged during pre‑employment checks such as DBS and references, • Gather feedback from candidates to evaluate experience quality and inform ongoing improvements Onboarding Excellence and Retention Support: • Lead the creation and refinement of onboarding materials, welcome packs, and induction resources, • Collaborate with operations teams to ensure new starters transition smoothly into their roles, • Monitor early‑stage retention indicators and intervene where additional support or guidance is required, • Promote a consistent “gold standard” onboarding experience that reinforces our values and sets carers up for success Data Insight, Reporting, and Continuous Improvement: • Use recruitment data and analytics to track performance, identify trends, and inform strategic decisions, • Prepare regular reports for senior leaders on pipeline health, attraction effectiveness, and branch performance, • Identify risks, bottlenecks, and opportunities for improvement across the recruitment process, • Drive continuous enhancement of recruitment strategies to meet evolving workforce needs and organisational goals Qualifications and Experience • Experience in recruitment, talent acquisition, or resourcing, ideally within the healthcare, home care, or wider service sectors (or equivalent professional experience), • A strong understanding of the unique challenges of recruiting frontline care staff, with the ability to balance empathy, pace, and candidate‑centred decision‑making, • Proven ability to design and deliver creative attraction strategies in competitive labour markets, using both traditional and innovative sourcing methods, • Demonstrated success in building trusted, collaborative relationships with operational leaders across multiple locations or regions, • Experience streamlining recruitment processes, improving candidate journeys, and implementing best‑practice frameworks across a dispersed network, • Excellent communication, interpersonal, and stakeholder‑management skills, with the ability to influence, support, and empower teams without dictating, • Strong organisational capability, with the confidence to manage strategic priorities while maintaining attention to detail in candidate experience and compliance, • Proficiency with recruitment systems, ATS platforms, and data‑driven reporting to inform decision‑making and continuous improvement Key Competencies • Leadership: Inspires and motivates the team to achieve ambitious goals, • Strategic Thinking: Develops and executes long-term recruitment plans that align with business objectives, • Customer Focus: Prioritises the needs and satisfaction of candidates in every interaction, • Data-Driven Approach: Uses metrics and insights to make informed decisions and improve performance, • Problem-Solving: Identifies challenges and implements effective solutions promptly, • Adaptability: Thrives in a fast-paced, evolving environment while managing multiple priorities, • Collaboration: Works effectively across departments and with external partners to achieve shared goals Benefits • £50,000 basic salary, • Flexible working options, including hybrid working and a four day week, • Enhanced holiday allowance and family friendly benefits, • Opportunities for professional development and training, • Enhanced pension scheme, • The chance to make a meaningful impact in a growing industry dedicated to improving lives How to Apply Interested candidates should apply through LinkedIn only, submit their CV and a tailored cover letter highlighting their experience and their vision for resourcing in the home care industry. Please include examples of successful campaigns or strategies you've led.