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Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of Great customer outcomes, process adherence/execution Non process adherence / execution Training and knowledge gaps Process gaps Error trends and root causes System failures Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs Governance: Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process Support well managed activities such as control testing Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings Provide administrative support for the management of the QA monitoring platform Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business Be able to quickly learn and maintain a detailed knowledge of agent level processes Knowledge of conduct risk and compliance requirements Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements Strong communications skills, being able to present findings in a clear and concise manner both written and verbally Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements Develop expert-level understanding of network and merchant business processes Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills Ability to balance operating independently with appropriate escalation and interaction with senior leadership Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for Bachelor's Degree or relevant experience A compliance specific skillset/knowledge Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position and can be based in either our Nottingham or London offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for A thoughtful and proactive people leader with significant experience coaching and developing large teams. Great judgement and values, balancing the right thing for our business with the right thing for our employees. Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. Resilience and excitement towards change, recognising the opportunities it brings. Problem solver and critical thinker. Able to design solutions to solve problems at pace. Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups Collaborate with recruiters to develop competitive offer packages for external hires Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed Provide compliance consultation to HR and your business clients What we’re looking for Compensation management experience, preferably within a regulated industry High level of experience with building compensation models and conducting pay analysis Experience in a client consulting role Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides Great attention to detail to understand compensation analytics and how to present to senior business leaders Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions Experience with Workday (desirable) Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes Analysing and improving existing processes to ensure consistently great customer outcomes Ensuring that processes are compliant with enterprise standards and regulations Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for A keen attention to detail, to be able to understand key operational processes, systems and technology An understanding of Collections processes are preferred Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Corporate Property Project Manager - Local Authority (Client-Side) Your new company You’ll be joining a forward-thinking local authority responsible for managing and investing in a diverse corporate property portfolio. The council is committed to delivering high-quality, sustainable buildings that support community services, regeneration priorities, and long-term operational needs. Your new role As the Corporate Property Project Manager, you’ll take full client-side responsibility for delivering capital projects across the council’s estate from cradle to grave. You’ll develop project briefs, lead feasibility studies, procure and manage external consultants, and oversee delivery through design, procurement, construction, and handover.You will also be responsible for managing NEC contracts, controlling budgets and programmes, and ensuring all projects meet statutory, regulatory, and governance requirements. Your portfolio will include a range of corporate property schemes, including the redevelopment of a community sports facility such as a cricket club-acting as the council’s representative and ensuring the project meets operational, community, and strategic outcomes. What you'll need to succeed • Strong experience managing capital projects within a public sector, local authority, or corporate property setting., • Proven ability to manage projects from inception to completion, including feasibility, design development, procurement, and delivery., • Practical experience administering NEC contracts and working with external consultancy teams., • Excellent stakeholder management skills, able to engage with service leads, elected members, community groups, and technical professionals., • Confidence managing budgets, risk registers, and project programmes., • Knowledge of building regulations, property compliance, and construction processes.What you'll get in return, • The opportunity to lead meaningful projects that directly benefit local communities., • A supportive and collaborative council environment with strong commitment to professional development., • Exposure to a varied and interesting project portfolio across the corporate estate., • Flexible working arrangements and a healthy work-life balance.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4781867

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Governance and Process Specialist (12 month FTC) Job Title: Knowledge Governance and Process Specialist (Associate) - 12 Month FTC Location: Nottingham Hybrid Working Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote. Our Mission We’re on a mission to be a force for good in lending. Throughout our almost 30-year history, we’ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK’s Best Workplaces™ list. Hear from our team about what it’s like working at Capital One UK. About the Role The purpose of this role is to maintain the integrity, quality, and compliance of the entire knowledge ecosystem. This specialist is responsible for developing, enforcing, and auditing the standards and rules that ensure knowledge is consistently accurate, high-quality, and fully prepared for any regulatory review or audit. A core focus is also on continuously optimising all Knowledge Management (KM) workflows for maximum efficiency. What you’ll do • Establish the foundational rules and processes that govern how knowledge is created, managed, and archived., • Define the governance model, which includes setting content standards, template requirements, and publishing policies., • Actively monitor and report on adherence to these standards across the team., • Manage and execute regular quality assurance checks and audits to ensure processes meet regulatory requirements and the knowledge base is consistently 'audit-ready.', • Design, map, and continuously seek to improve the operational workflows (such as content submission, review, and archival) to ensure content creators and the operational team can work as efficiently as possible. The skills and experience you need • Governance and Standards Ownership: Define and maintain the comprehensive Knowledge Management (KM) governance model. This includes developing content standards, maintaining template libraries, and setting clear publishing policies to ensure consistency across all content creation., • Compliance and Audit Readiness: Execute regular knowledge audits and quality assurance programmes. You will manage FUSE controls (if applicable) and general compliance/audit readiness activities to ensure the knowledge eco-system is fully prepared for internal and external regulatory reviews., • Process Design and Improvement: Design, map, and use a data driven approach to continuously improve all KM-related workflows. This includes processes for content submission, review, validation, translation, and archival, with the goal of maximising efficiency for content creators and the operational team., • Quality Assurance (QA) Implementation: Work closely with the Knowledge and Insight Manager to implement and administer the formal quality assurance programme, ensuring published content strictly adheres to the style guide, brand tone of voice and technical accuracy standards., • Well Managed: Monitor and regularly report on adherence to the established rules and processes for content creation and lifecycle management across the knowledge function. Measures of Success • Compliance/Audit Score: Consistent achievement of high scores in both internal quality assurance programmes and external compliance audits (e.g., FUSE controls)., • Process Efficiency: Measurable reduction in time or steps within key KM workflows (e.g., time from content submission to publication) due to successful process improvements., • Standards Adherence: High level of compliance, as measured by audit results, to the defined content standards, style guide, and governance model across the knowledge base., • Document Currency: All governance documentation, policies, and workflow maps are maintained, current, and accessible to relevant stakeholders Where and how you'll work This is a 12 Month Fixed Term Contract position based in our Nottingham Office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Lead Process Manager - Financial Crime About the role As a Principal Associate Process Manager, you will own the end-to-end design and health of our Financial Crime processes, spanning Transaction and Application Fraud, Disputes, AML, and Authorisations. You will be responsible for defining process strategy, developing robust oversight, and driving continuous improvement across the Financial Crime portfolio. This is a highly collaborative role where you will lead complex problem-solving initiatives to eliminate operational inefficiencies, balancing commercial and regulatory requirements to deliver exceptional outcomes for both our customers and our operations teams. What you'll do Process Design & Optimisation: Own and critically challenge process scope, design, and management; define success measures and dynamically monitor Key Results and Critical to Quality metrics. Risk & Control Ownership: Take accountability for the risk and control environment, ensuring regulatory requirements are robustly applied, mitigated, and governed. Continuous Improvement: Apply structured, data-driven methodologies to solve complex problems, lead large-scale transformations, and continuously develop and share process improvement tools to uplift process capabilities within the wider team. Issue Management & Governance: Establish strong governance practices to oversee process health, ruthlessly prioritise improvements, and lead root-cause analysis to resolve operational breakdowns. Stakeholder & Operational Influence: Collaborate closely with strategy and servicing teams to deliver the roadmap, while influencing business changes that impact your process.. The skills and experience you need Process Management Expertise: Proven experience in process management within a regulated industry, with a Lean Six Sigma certification being highly desirable. Risk & Control Management: Prior experience identifying operational risks and managing mitigations through the implementation of robust internal controls. Structured Problem Solving: A track record of using data-driven process management techniques to define problems, implement solutions, and manage large-scale transformation projects. Cross-Functional Collaboration: Exceptional stakeholder management skills with the ability to influence business decisions, manage change, and work collaboratively across diverse teams. Operational Insight & Attention to Detail: A detail-oriented mindset with the ability to master complex systems, ideally complemented by experience working within a contact centre environment. Where and how you'll work This is a permanent position based in our Nottingham office. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. What’s in it for you We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: Wealth & Future: Competitive pension and performance-based bonus schemes Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. Health: Access premium care through our private medical insurance. Family Support: We champion your milestones with enhanced parental leave. A full list of our benefits is available here. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business. Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do Process Management: Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives Stakeholder management: Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business Design effective reporting catering for a wide stakeholder audience People Leadership: Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders Strategic Alignment: Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data Great attention to detail to understand systems and technology, as well as operational processes Preferable: Experience of using LEAN or Six Sigma methodology Knowledge of conduct risk and compliance requirements Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these A passion for improving customer outcomes and Quality Assurance excellence An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery Bring cross functional resources together to tackle a wide range of technical business problems Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. Provide clear communication and coordination between delivery teams and wider business stakeholders Adapt your methodology and style to suit different scenarios Challenge and stress testing plans, scope and delivery approaches Deal with ambiguity and navigating effectively when processes are not clearly defined or understood Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business Proven experience of managing cross team dependencies, risks and issues You are confident in leading through ambiguity, in a fast paced, changing environment Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. A credible track record of improving the effectiveness of delivery Proven experience of managing cross team governance and reporting A passion for leading, coaching and nurturing the very best talent Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Transport and Customer Freight Manager is responsible for the end-to-end performance of inbound and outbound distribution operations across multiple sales channels and multi-site inbound networks. This role ensures the efficient, compliant, and cost-effective movement of goods while consistently delivering agreed service levels to customers and internal stakeholders. With full operational accountability, the postholder will oversee complex transport operations including carrier performance, capacity planning, route optimisation, and distribution execution across a geographically dispersed network. Strong operational control, customer service excellence, and documentation accuracy are critical to success. The role also plays a key part in driving continuous improvement across transport and distribution activities, using structured problem solving and root cause analysis to enhance service delivery, reduce cost, and improve operational reliability. Key Responsibilities • Manage day-to-day inbound and outbound transport operations across multiple sites and sales channels, ensuring service, compliance, and cost targets are met., • Plan and control distribution activity, including route optimisation, capacity planning, and carrier performance management., • Lead transport operations in collaboration with internal teams and external logistics partners to deliver reliable and efficient service., • Ensure robust operational controls and accurate documentation, including delivery manifests, invoicing, and reconciliations., • Monitor performance metrics such as service levels, damages, and cost drivers, identifying trends and improvement opportunities., • Drive continuous improvement initiatives using root cause analysis and structured problem-solving methodologies., • Manage transport and freight budgets, controlling spend and identifying cost-saving opportunities without compromising service., • Ensure full compliance with health, safety, and transport legislation, promoting a strong safety culture., • Lead, coach, and develop team members to build capability and drive high performance., • Collaborate cross-functionally with Customer Services, Manufacturing, Planning, and Finance to ensure aligned execution., • Contribute to strategic planning and development of the logistics and distribution function. Experience • Proven experience managing transport and freight operations within a complex, multi-site environment., • Strong understanding of end-to-end supply chain processes, transport systems, and compliance requirements., • Demonstrated success in managing carriers, distribution networks, and logistics budgets., • Experience leading teams and driving performance through coaching and structured performance management., • Highly analytical with the ability to interpret data, identify root causes, and implement effective solutions., • Strong commercial awareness with the ability to balance service, cost, and operational constraints., • Effective communication and stakeholder management skills across multiple functions., • Confident decision-maker with the ability to manage operational challenges in a fast-paced environment. Why Join Us • Play a pivotal role in shaping and optimising a critical part of the supply chain., • Opportunity to lead complex, high-impact transport operations across a diverse network., • Be part of a collaborative environment working across multiple business functions., • Drive meaningful continuous improvement initiatives that deliver real business value., • Lead and develop a team, building capability and fostering a culture of accountability and engagement., • Join an organisation committed to safety, operational excellence, and customer service. We understand there’s no one size fits all approach. We’re proud to offer an inclusive workplace where every colleague feels valued, supported, and empowered to be their true self. If you require any reasonable adjustments throughout the recruitment process, please let us know and we’ll be happy to accommodate. Everyone who applies will receive a response.

Interim Turnaround Manager – Mental Health Supported Living Nottingham | £380 per day | 3 to 6 month contract We are working on behalf of a respected national care provider to appoint an experienced Interim Turnaround Manager to stabilise and lead a portfolio of complex, mental health supported living services in Nottingham. This is a high-impact assignment for a confident, hands-on operator who can step into complex environments, drive standards quickly, and bring strong leadership to teams supporting individuals with forensic mental health needs. The Opportunity You will initially oversee two Nottingham-based supported living services, focusing on: ✅ Service stabilisation and operational turnaround ✅ Embedding a strong performance culture and accountability ✅ Improving rotas, staffing structures, incident management and compliance ✅ Strengthening staff capability and confidence in managing challenging behaviours ✅ Budget oversight and performance management ✅ Building effective relationships with CPNs, social workers and wider stakeholders ✅ Implementing robust governance, reporting and quality frameworks There is also an exciting opportunity to support the mobilisation of a brand-new 11-bed service in Nottingham once initial priorities are stabilised. About You ✔ Senior operational leadership experience in low-secure, medium-secure, forensic mental health services or offender healthcare. ✔ A proven track record of turning around underperforming services ✔ Strong knowledge of mental health pathways and multi-agency working ✔ Confidence managing challenging staff cultures and complex service-user environments ✔ Commercial acumen including budgets, rotas and workforce planning ✔ The ability to hit the ground running with minimal supervision A clinical qualification is not essential, but substantial mental health sector experience is. If you are an experienced interim leader who thrives in challenging environments and can deliver rapid operational improvement, we would love to hear from you.

Indirect Buyer | Technology | £35,000 - £38,000 | Midlands | 1 Day per Week in Office Junior Buyer / Procurement Officer / Purchasing Officer / IT Buyer / Buyer I am working with a FTSE-listed, award-winning transport technology business trusted by some of the biggest names in UK logistics and fleet management. With over 40 years in the industry, a global customer base, and serious growth ambitions, this is a business with genuine substance behind it and a procurement function that is now being built to reflect that. They are looking for an Indirect Buyer to take commercial ownership across a tech-focused category portfolio covering software, hardware, and data centres. This is a newly created position reporting directly into the Procurement Manager, with real influence over how the category function takes shape. If you are an indirect buyer looking to broaden your experience, work across interesting categories, and build towards Senior Buyer level in a business that is genuinely going places, this is worth a closer look. Why Join? • £35,000 - £38,000 dependent on experience, • Predominantly remote with just 1 day per week in the Midlands office, • Clear progression pathway to Senior Buyer as the function grows, • Tech category ownership across software, hardware, and data centres from day one, • CIPS supported with the organisation encouraging ongoing professional development, • High visibility role working directly with senior stakeholders across the business What You'll Be Doing • Taking strategic procurement responsibility across a range of indirect categories, with a primary focus on software, hardware, and data centres, • Negotiating contracts for both renewals and new services, with a focus on driving value and reducing cost, • Building and managing supplier relationships, ensuring performance and value are consistently delivered, • Becoming embedded with internal stakeholders to provide commercial support and manage spend effectively across the business, • Supporting the development of a category procurement structure and informing sourcing strategy through market intelligence, • Deputising for the Procurement Manager where required What We're Looking For • A minimum of 12 months of indirect procurement experience — IT category exposure is a bonus but not essential, • CIPS qualified or actively working towards it, • Strong negotiation and communication skills, with the confidence to engage and influence senior stakeholders, • A self-starter who can work independently, prioritise effectively, and make well-reasoned commercial decisions, • Comfortable with Microsoft Office and ERP systems — experience with IFS is an advantage If you are an indirect buyer looking for the perfect next step, please contact Omar at jobsos@bramwith.com with an updated CV or apply using the link below. Keywords: Indirect Buyer, Junior Buyer, IT Buyer, Procurement Officer, Indirect Procurement, Software Procurement, Hardware Procurement, IT Procurement, Category Management, CIPS, Nottingham, Technology Procurement, Procurement Jobs Nottingham

Registered Manager | Complex Elderly Dementia Care Home | Exclusive Opportunity Nottingham, Nottinghamshire Salary: £45,000 – £50,000 + future bonus potential Full-time | Permanent | Exclusive to Compass Associates Are you an experienced Registered Manager looking for more autonomy? Do you thrive in services where you can stabilise, rebuild and make a genuine impact? Are you confident leading complex dementia care while also driving occupancy and commercial performance? Then this could be the role for you! We are exclusively supporting a growing elderly care provider in the appointment of a Registered Manager for a 70-bed complex dementia care home based in Stapleford, Nottingham. This is a fantastic opportunity for an experienced care home manager who enjoys autonomy, culture change and the chance to make a genuine impact. The home has strong foundations in place, including a Deputy Manager and Clinical Lead, but now requires a confident, energetic and commercially minded Registered Manager to provide clear leadership and drive the service forward. The home is currently operating at 37 residents, with significant scope to grow occupancy, improve the private fee mix and build the home’s local reputation. The provider has a successful operating model across its wider portfolio, including homes achieving full occupancy, low staff turnover and strong regulatory outcomes, and is now looking to replicate this success within its Nottingham services. The Role As Registered Manager, you will take full responsibility for the day-to-day leadership, performance and compliance of the home. You will be responsible for: • Leading and managing a 70-bed complex dementia care home., • Providing fresh energy, structure and strategic direction to the service., • Driving occupancy growth and supporting the home’s commercial development., • Reducing agency reliance and building a stable, permanent staff team., • Creating a positive, accountable and resident-focused culture., • Working closely with the Deputy Manager and Clinical Lead to maintain strong care standards., • Developing staff confidence and capability around complex dementia care., • Promoting the home locally to families, professionals and referral partners., • Ensuring quality, compliance and CQC standards are consistently maintained., • Working with central support functions across finance, systems and administration. The Candidate The successful candidate will need to be an experienced care home manager with a strong understanding of nursing, dementia and complex care environments. You will ideally have: • Previous Registered Manager or senior home management experience., • Strong experience within nursing home environments., • Confidence leading complex dementia care services., • A track record of improving occupancy and commercial performance., • Strong leadership skills with the ability to motivate teams through change., • Experience improving culture, reducing agency and developing permanent teams., • Good understanding of CQC expectations and quality improvement., • A positive, hands-on and solutions-focused leadership style., • Commercial awareness and confidence representing the home externally. A clinical qualification would be advantageous, although not essential. Candidates from larger corporate providers who are seeking more autonomy and the opportunity to make their own mark would be particularly well suited. The Provider The home is part of a growing care group with a clear focus on stabilising and strengthening its current portfolio before further expansion. The organisation offers centralised support across finance, billing and systems, allowing the Registered Manager to focus on leadership, quality, people and commercial performance. The provider has a specialist dementia care programme in place, supported by accredited training, and is looking for a manager who can help embed this approach and build confidence across the team. Why Apply? This is an excellent opportunity for a manager who wants to take ownership of a home with real potential. Key reasons to consider the role include: • Exclusive opportunity through Compass Associates., • Genuine opportunity to lead a fresh start., • Strong Deputy Manager and Clinical Lead already in post., • Autonomy to implement ideas and shape the home’s culture., • Clear opportunity to drive occupancy and commercial growth., • Centralised support functions to reduce administrative pressure., • Future bonus potential linked to occupancy performance., • Growing organisation with long-term progression opportunities., • Chance to specialise in complex dementia care and develop the team. Location The home is based in Nottingham, and is commutable from Nottingham, Stapleford, Derby, Ilkeston, Beeston, Long Eaton, Mansfield, Loughborough and surrounding areas. Salary & Package The salary on offer is between £45,000 – £50,000, depending on experience. The package also includes statutory annual leave, pension and future bonus potential once the home reaches target occupancy. Recommendations Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer £500 vouchers for each successful recommendation. Contact For more information or to apply, please contact Jon Mondey at Compass Associates. Please call on either 02393 874322 or 07784481714. Alternatively, please email jmondey@compassltd.co.uk

The Account Manager serves as the primary point of contact for assigned accounts, ensuring exceptional client service and satisfaction. This role is responsible for building and nurturing strong, long-lasting customer relationships, overseeing account management activities, and negotiating contracts and agreements to maximize profitability. The Account Manager plays a pivotal role in driving business growth and maintaining high standards of client engagement within the EMEA region. Key Responsibilities • Act as the lead point of contact for all matters related to assigned accounts., • Build and maintain strong, enduring customer relationships., • Oversee customer account management, including contract negotiation and agreement execution., • Maximize profit through effective account strategies and negotiations., • Ensure client needs are met with timely and professional solutions., • Collaborate with internal teams to deliver tailored services and support. Required Qualifications • Proven experience in account management or a related client-facing role., • Strong relationship-building and interpersonal skills., • Excellent negotiation and contract management abilities., • Ability to manage multiple accounts and prioritize tasks effectively., • Strong communication and problem-solving skills., • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role., • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level., • Experience with CRM software (Salesforce) and MS Office (particularly MS Excel)., • Experience delivering client-focused solutions to customer needs., • Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail., • Excellent listening, negotiation, and presentation abilities., • Strong verbal and written communication skills. Preferred Qualifications • Experience working within the EMEA region., • Familiarity with industry-specific account management practices., • Demonstrated success in maximizing account profitability., • Multilingual abilities relevant to the EMEA market.

Job Title: Regional Sales Lead – OEM Motor Finance Location: North Midlands - working remotely, travelling within your specific geographic region (visiting our office in Solihull once a month) Hours: Full time, Permanent A bit about us: At BNP Paribas Personal Finance, we’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We’re here to provide simple and straightforward consumer finance solutions and we work with many well-known retailers and brands to help their customers finance their purchases in a responsible way. We care about making a positive impact for our colleagues, customers, partners, and the wider community. That’s why we live by our values of we're positive, we’re brave, and we own it. The Role: As a Regional Sales Lead, reporting to the OEM Motor Senior Manager, you will be tasked with managing the relationships of our OEM dealer partners in your area, meeting ambitious new and used car targets, managing wholesale facilities and onboarding new dealers within your area or geographic territory. You’ll manage a specific region, requiring regular travel within that area, as this is a field-based role. Key Responsibilities: • Oversee and manage relationships with OEM Franchise Dealer Partners., • Deliver dealer training on BNPP-PF systems, campaign packages, processes, and regulatory sales requirements., • Manage dealer sales performance, including financial products, customer suitability, credit volume, business quality, penetration and acceptance rates., • Work with dealers to develop and manage ongoing wholesale requirements, monitor utilisation and demonstrator allocation, • Request, monitor and manage flow of dealer information into internal risk and compliance teams, • Handle complaint resolution and maintain strong dealer relationships., • Oversee customer lifecycle management to enhance engagement and retention., • Drive the used car opportunity pipeline, identifying and managing potential growth opportunities., • Prepare, negotiate, and present dealer commission proposals., • Occasional dealer stock auditing Skills & Attributes: • Full driving licence., • Experience in Retail Motor Finance with a Motor Finance provider., • Successful track record in in business development and account management within the Motor Finance sector., • Resilient and able to thrive in high-pressure, target-driven environments., • Excellent organisational and time management skills., • Ability to manage stakeholders internally, • Confident with strong networking and relationship-building abilities., • Strong interpersonal skills, adaptable, and able to work independently or as part of a team. Could this be you? Making a positive impact is at the heart of everything we do – whether for our colleagues, customers, partners, or the community. We live by our values: We’re positive, we’re brave, and we own it. We believe a positive attitude and a passion for making things happen matter most. Don’t let confidence hold you back – there’s no such thing as a ‘perfect’ candidate. If you meet 75% of the requirements for this role, we want to hear from you! Whether you're considering a career change or exploring a sector jump, we welcome applicants with transferable skills. Apply now to express your interest and discover how you can make a meaningful contribution to our dynamic team. Your Application Journey Our hiring process typically includes the following steps: • Initial screening with a member of our Talent Acquisition team, • Introductory call with the Hiring team via Teams., • Competency-based interview & presentation (90 mins), F2F with the Hiring team. We aim to complete the process within 3-4 weeks, though this can vary depending on your availability. If you’re not shortlisted, we’ll still keep you informed of the outcome. Equal Opportunities Disclaimer BNP Paribas Personal Finance promotes equality of opportunity and is committed to ensure that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Data Privacy Notice – The Curve Group The Curve Group is a Recruitment Services and Human Resources business with a mission to transform the working lives of the people and organisations we work with. We collect and process your personal data for the purpose of providing recruitment and related HR services, in line with our legitimate business interests and legal obligations. We will retain your data for two years from the last point of contact, after which it will be securely deleted unless you request otherwise. For more details about how we handle your personal data and your rights, please see our full Privacy Policy: https://www.thecurvegroup.co.uk/privacy-policy/

HR Manager Up to £60,000 & benefits East Midlands - Hybrid Working Permanent & Full Time SF Partners are excited to be partnering with a growing business on the appointment of a newly created HR Manager role during an exciting period of transformation and change. The role will also lead and develop a small HR team, so strong leadership and coaching skills are essential. This opportunity is ideal for someone with strong process, systems and analytical capability who enjoys improving efficiency, creating structure and driving operational excellence across HR and payroll services. This is not an ER-focused position, the emphasis is very much on HR operations, reporting, planning, process improvement and HR systems. This role is primarily site-based with flexibility for home working. There is no extra travel required. The business is conveniently located in the East Midlands, with easy access from Nottinghamshire, Derbyshire and Leicestershire, and is close to major motorway junctions. Key responsibilities include: • Leading HR and payroll operational processes across the full employee lifecycle, • Driving process improvement and operational efficiency across the HR function, • Supporting the implementation and optimisation of a new HRIS, • Developing KPI reporting, people analytics and workforce data insights, • Reviewing and redesigning HR processes to improve employee experience, • Managing annual pay and bonus review processes, • Ensuring compliance with employment legislation, GDPR and governance standards, • Supporting audit activity and maintaining accurate HR records, • Managing and developing a small HR operational team, • Acting as a key operational partner to the wider business The ideal candidate will have: • Previous experience within HR operations and payroll environments, • Strong analytical skills with experience producing HR metrics and reporting, • Experience leading or developing a team is desirable, however we are also open to candidates looking to take their first step into people management, • Experience improving processes and implementing systems/HRIS platforms, • Excellent organisational and planning capability, • A proactive and solutions focused approach, • Good understanding of UK employment law and GDPR, • CIPD Level 5 or above - desirable This is a fantastic opportunity for someone who enjoys building structure and driving improvement. If you are keen to make some amazing impact over the next few years – please get in contact ASAP!

You will like Delivering mechanical building services projects from Newark/Nottingham office for this regional Midlands mechanical & electrical contractor who over the last 20+ years have maintained a reputation for quality and attention to detail. There are in an excellent position currently and have a healthy pipeline justifying sustainable growth. You will like The Mechanical Project Manager job itself where you will be involved in a wide variety of projects managing the Mechanical aspects of projects including HVAC (Heating, Ventilation & Air Conditioning), Plumbing and Pipework. More specifically: • Managing projects with a value of up to £5M- all Mechanical aspects of projects including HVAC (Heating, Ventilation & Air Conditioning), Plumbing and Pipework, • Working with a close-knit projects team, • Working on highly respected projects across sectors including: Healthcare, Commercial, Industrial, Education, Hotels, Leisure, Manufacturing and Retail, • Fully involved in client meetings, organising sub-contractors, • Offered opportunities to progress and grow Routes to progress are there for you to pursue and staff retention is extremely high so you will be able to develop meaningful relationships from your colleagues and collaborate and learn from them. You will have To be successful as Mechanical Project Manager, you will have experience working within the Building Services Sector as a Mechanical Project Manager, Mechanical Contracts Manager, Mechanical Site Manager or M&E Manager. Furthermore, we would be keen to speak to people who have any of the following qualifications, we would love to hear from you: HNC / HND in Mechanical/Building Services Engineering. You will get As a Mechanical Project Manager, you will enjoy a competitive salary £55K-£65K + company car/allowance. Benefits include automatic enrolment in the private healthcare scheme as well as life insurance and pension. The development of Engineers is forefront in the company’s way of working, therefore opportunities for growth within the business are present for those who want it. You can apply To Mechanical Project Manager by applying here (recommended), or by sending a CV to anthony@macstaff.co.uk

Commercial Assistant (Engineering). Keywords: M&E, Account Manager, Commercial Assistant, Internal Sales, Hard FM, Inbound SalesBBBH25177AWe are an equal opportunities employer and welcome applications from all suitable candidates. Are you from an engineering or building services background, loo

POSITION SUMMARY: The Registered Dietitian (RD) position will provide nutritional services defined in a clinical trial virtually for clinical trial participants. This position will also be responsible for setting appointments and submitting source documentation following the visits. QUALIFICATIONS: • Current and valid registration with Health and Care Professions Council (HCPC) Registration for Dietitians ESSENTIAL FUNCTIONS/AREAS OF ACCOUNTABILITY: • Performs the full scope of Registered Dietitian practices; including, but not limited to, providing virtual lifestyle counseling visits to improve nutrition and dietary quality, mental health and developing coping skills, and building health behavior and lifestyle habits that align with participant’s goals and values., • Sets appointments with subjects within the required appointment window., • Completes virtual visits for clinical trial subjects., • Works cooperatively with Clinical Project Manager and site personnel to complete visits and submit accurate source documents in a timely manner., • Maintains all necessary licenses, certifications, credentialing materials and other required documents. Possess technological competency in Microsoft Teams or similar virtual visit applications., • Regularly stay informed on the latest nutrition and food health updates., • Performs additional duties and responsibilities as deemed necessary. This is a virtual adhoc role with flexible hours according to the participant visit schedule. Virtual consultations can be held at any time of the day, including weekends. Whilst virtual and remote, all visits will need to be conducted from within the UK.

Recruit4staff are representing a leading mechanical building services business in their search for a HVAC Project Manager to work in Nottingham.

We’re delighted to be partnering with a leading creative and marketing services business, to recruit a Creative Account Manager. Building strong, trusted relationships with key client stakeholders Acting as the ‘face of the agency’ and an extension of the client’s marketing team Leading

A leading insurance firm is seeking a Client Success Manager for its Client Services team located in Nottingham. Successful candidates will possess experience in financial services, strong project management skills, and resilience. The role involves building relationships with clients and underwrite

Facilities/building services/ technical/engineering/ maintenance management experience in high-volume customer service orientated facilities like health and fitness, leisure, healthcare, hotels or hospitality. We are looking for a Regional Facilities Maintenance Manager to oversee the building servi

Position – Business Development Manager Industry - Water Treatment / Hygiene Location – Remote/Hybrid Region – Midlands/South of England & Wales Salary / Package - £42,000 – £52,000 (DOE), Car Allowance/Company Car, Tech Provided, Superb Commission structure & more Profile My client designs and supplies industry-leading Chlorine Dioxide systems, helping organisations maintain safe and compliant water systems. Renowned for their innovation, passion, and openness. About the Role We are looking for a driven New Business Salesperson to grow our presence across the South of England and Wales. This is a fantastic opportunity to join an innovative, specialist water treatment company and make a real impact in key regulated sectors. You’ll be responsible for identifying and securing new business opportunities across Healthcare, Building Services, Leisure, and Food & Beverage markets. Managing the full sales cycle, from lead generation to close, you’ll develop strong client relationships, deliver proposals, and collaborate with internal teams to achieve ambitious growth targets. This home-based role is ideal for someone located in the Midlands/South, occasional travel across the UK. *Regarding product knowledge, full training will be offered. What We’re Looking For Experience in water treatment or water hygiene Strong full-cycle sales capability Confident engaging with technical and commercial stakeholders Self-motivated, proactive approach Full UK Licence We are looking for a conscientious, reliable person capable of working on their own and as part of a team, in a fast-paced environment. Progression through the company is possible, with in-depth experience of the role being an advantage, but not essential as full training will be provided where required. If you are interested in this new and exciting opportunity with a growing company, then call Ben Gibson on the listed number or ideally email with your current CV. SER-IN

Strategic Account Manager Midlands Based | Hybrid Working | £40,000 - £50,000 + OTE £70,000 + Company Car Are you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts? We are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry. This role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients. The successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism. The Role Managing and developing relationships with regional and national accounts Acting as the key point of contact for major customers Identifying opportunities to grow existing accounts and increase revenue Managing contract performance, service delivery and customer satisfaction Leading regular client review meetings and maintaining strong communication Working closely with internal departments including operations, finance and sales Negotiating commercial agreements and ensuring contract compliance Producing reports, analysing trends and identifying opportunities for improvement Working towards revenue growth and retention targets Supporting customers with tailored solutions and a consultative approach About You Proven experience within Account Management, Key Accounts or Client Relationship Management Experience managing large regional or national customer accounts Background within waste management, logistics, pharmaceuticals, or a similar sector Strong commercial awareness and negotiation skills Confident dealing with senior stakeholders and challenging conversations where required Able to demonstrate resilience, integrity, credibility and professionalism Excellent communication and influencing skills Organised, self-motivated and target-driven Strong IT skills including CRM systems and Microsoft Office What's on Offer? £40,000 - £50,000 basic salary OTE circa £70,000 Company Car Hybrid working – Nottingham head office with 1-2 office days per week 23 days holiday plus bank holidays Company pension scheme Enhanced family friendly policies Employee Assistance Programme Lifestyle and leisure discounts Life insurance Bike to Work scheme Holiday purchase scheme This is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact. EMA25

Support Worker Location: Sherwood Nottingham Rate: £12.79 per hour Permanent | Full-time | 37.5 hours per week 12 hour shifts, working across 7 days days and nights Weekends included in all shift patterns. 12 hour shifts consist of 7-15:19:30, 09:15-21:30 or 19:15-07:30. Please note: We are unable to consider Skilled Worker or Student Visa applicants for this role ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are recruiting a Support Worker to join our service in Sherwood, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - any truly make a difference! The Role: To assist the senior team with the assessment of individual tenant needs, planning, delivery and evaluation of care for a number of individuals or groups of tenants / tenants, including following the clinical risk assessment plan. To exercise a reasonable and agreed degree of professional autonomy and make judgements and decisions in order to satisfy the expectations and demands of the job. To undertake clinical work-related tasks as delegated by senior staff, following appropriate training and assessment of competency. To undertake clinical supervision to further develop competence and clinical practice. To liaise effectively with all stakeholders in the care process, including carers and relatives, aspiring to provide an effective, seamless and integrated service to tenants. To maintain accurate, legible records of care provided, based upon the care plan incorporating all relevant communication and liaison.This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties following appropriate discussion with their line manager. Who We’re Looking For We’re seeking people who are caring, patient, and respectful, with a positive and resilient approach. You should be confident working independently and within a team, have good communication skills, basic IT and written abilities, and be flexible and reliable. Requirements Level 2 Health and Social Care (Not Essential) Experience in a care setting (Not Essential) Good communication skills Experience working with young people and/or adults with Learning disabilities, Autism and mental health problemsWhat We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grantOur Values Friendly Positive Innovative Empowering Person-CentredApply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no a

The role of Buying Manager in the retail industry involves overseeing procurement processes and ensuring the timely delivery of goods to meet business needs. This permanent position is based in Nottingham and requires expertise in supply chain management and vendor negotiations. Client Details This opportunity is with a well-established organisation in the retail industry. The company is a medium-sized enterprise known for providing a wide range of quality products to its customers. Description Manage and oversee purchasing activities to ensure cost-effective procurement of goods and services. Develop and maintain strong relationships with suppliers and vendors. Negotiate contracts and pricing agreements to achieve the best terms for the company. Monitor stock levels and coordinate with the warehouse team to ensure inventory accuracy. Analyse market trends to identify potential opportunities for cost savings or product innovation. Ensure compliance with company policies and relevant regulations in all purchasing activities. Prepare and present regular reports on purchasing activities, budgets, and supplier performance. Work closely with other departments to align purchasing strategies with overall business objectives.Profile A successful Buying Manager should have: Proven experience in procurement or supply chain management within the retail industry. Strong negotiation and contract management skills. Ability to analyse data and make informed purchasing decisions. Excellent communication and relationship-building skills. Proficiency in relevant software and systems for procurement and inventory management. A results-driven mindset with a focus on achieving cost savings and efficiency improvements.Job Offer A competitive salary up to £70,000 per annum. Opportunities for professional growth within the retail industry. A permanent role offering job stability and career progression. A supportive and collaborative work environment in Nottingham. Attractive company benefits package.If you are passionate about procurement and looking to make a meaningful impact within the retail sector, we encourage you to apply for this exciting role in Nottingham. Buying Manager Buying Manager

Senior Accountant / Client Manager Package: £45,000 - £55,000 (dependent on experience), performance-based bonus scheme, Healthcare scheme, and more Working Hours: Full time, office based, Monday-Friday A new opening is available for a Senior Accountant / Client Manager to join a thriving mixed practice in West Bridgford. This practice has gained a strong local reputation, managing a diverse portfolio of clients. As they continue to grow, they are looking for a "hands-on" professional who is ready to roll their sleeves up and get stuck into work ranging from small subcontracts to larger client accounts. This role is well-suited to an ambitious accountant with solid practice experience and a strong "can-do" attitude. Whether you are recently qualified or qualified by experience, the focus is on your ability to deliver high-quality work and grow within a long-term role. If you are a hardworking Accountant looking for genuine progression routes and a collaborative environment, then this is the role for you. Accountant / Client Manager Job Responsibilities Prepare accounts for small limited companies, LLPs, sole traders, and partnerships. Work across a broad range of clients, managing everything from basic bookkeeping to complex year-end accounts. Complete planning and completion sections, including budgets and disclosure checklists, in line with practice guidelines. Maintain bookkeeping records (cash books, sales/purchase ledgers) and perform bank reconciliations. Produce accounts from incomplete records or client trial balances using major accounting programs like Sage, Xero, or QuickBooks. Liaise with clients to gather information and resolve queries, providing a high level of personal service. Prepare tax returns including personal, VAT, and corporation tax. Review junior work and assist with professional development and advisory tasks. Accountant / Client Manager Requirements Experience working within an Accountancy Practice is essential. ACA or ACCA qualified preferred, but those "Qualified by Experience" (8+ years) are also encouraged to apply. Strong technical knowledge of statutory accounting and mixed tax elements. Excellent communication and interpersonal skills, with a willingness to support the wider team. * Able to comfortably commute to the office in West Bridgford. Accountant / Client Manager Salary & Benefits £45,000 - £55,000 dependent on experience. Performance-based bonus scheme. Private Healthcare scheme. Standard workplace pension (with salary sacrifice options) and sick pay. Statutory holiday plus bank holidays. Consistent and clear progression routes. Daily lunches provided and dedicated individual office space. Excellent office culture within a historic manor house building. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for

Registered Manager – Children’s Residential Home Location: Nottinghamshire Salary: £55,000 - £65,000 + Bonus Potential Job Type: Full-Time | Permanent We’re recruiting for an experienced and passionate Registered Manager to join a growing, values-led children’s care provider in Nottinghamshire. This is a fantastic opportunity to join an organisation founded by an incredibly passionate leadership team whose focus is firmly centred on improving outcomes for children and young people rather than profit. The provider currently operates small therapeutic homes supporting young people with Emotional & Behavioural Difficulties (EBD) and trauma-related needs, with further expansion plans already underway. Their homes are intentionally small occupancy settings, allowing for highly personalised care, stronger relationships, and genuinely therapeutic support for children and young people. The Role As Registered Manager, you’ll take full responsibility for the leadership, development, and day-to-day management of the home, ensuring children receive outstanding levels of care within a safe, stable, and nurturing environment. You’ll work closely with a highly supportive senior leadership team and play a key role in shaping the culture, standards, and long-term success of the service. Responsibilities include: • Leading the day-to-day operations of the children’s home, • Ensuring full compliance with Ofsted regulations and Children’s Home Regulations 2015, • Creating a positive, child-centred, and therapeutic culture within the home, • Leading, developing, and supporting the staff team, • Safeguarding and promoting the welfare of children and young people, • Managing care plans, risk assessments, and behaviour support strategies, • Building strong relationships with local authorities and external professionals, • Driving positive outcomes for children across education, wellbeing, and independence, • Preparing for and leading Ofsted inspections with the aim of achieving ‘Good’ or ‘Outstanding’ outcomes, • Supporting recruitment, staff development, and team retention About You • Previous experience within children’s residential care at management or deputy level, • Strong understanding of Ofsted regulations and safeguarding practices, • Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards), • Passionate about therapeutic and trauma-informed care, • Strong leadership and communication skills, • Child-focused, resilient, and values-driven approach, • Full UK Driving Licence preferred What’s on Offer • Competitive salary package, • Supportive and highly experienced leadership team, • Opportunity to shape and influence a growing provider, • Small occupancy homes focused on quality care and outcomes, • Ongoing training and professional development, • Clear progression opportunities as the organisation expands, • Therapeutic, relationship-led care environment This is an excellent opportunity for a manager who wants to be part of a provider genuinely committed to making a long-term difference in children’s lives whilst building high-quality, stable, and nurturing services. At RJS, we partner with values-driven children’s care providers across the UK and work on a continuous stream of exciting opportunities within the sector. If this role isn’t quite right but you’re open to discussing other positions, feel free to get in touch to explore our wider portfolio of vacancies

Job Title: MEP Manager Location: Nottingham (Local Works) Salary: £50,000 – £60,000 + Benefits Package Employment Type: Permanent, Full-Time The Opportunity Are you a focused MEP professional looking to lead high-quality projects right on your doorstep? We are currently recruiting for an experienced MEP Manager to join a leading regional contractor based in Nottingham. This is a fantastic opportunity for someone who wants to step away from nationwide travel and focus on a robust pipeline of local works across the East Midlands. You will be the technical lead for Mechanical, Electrical, and Plumbing services, ensuring projects are delivered safely, on time, and to the highest technical standards. Key Responsibilities Project Oversight: Manage the planning, coordination, and execution of all MEP systems on-site from pre-construction to handover. Subcontractor Management: Lead and coordinate MEP subcontractors, ensuring their work aligns with the project programme and quality expectations. Design Coordination: Review technical drawings and submittals, identifying potential clashes or value engineering opportunities early in the process. Compliance & Safety: Ensure all installations meet current UK building regulations, health and safety standards, and project specifications. Commissioning: Lead the testing and commissioning phases, ensuring all systems are fully operational and O&M manuals are completed for the client. Stakeholder Liaison: Act as the primary point of contact for MEP matters with Project Managers, Architects, and Clients. What We’re Looking For Experience: Minimum 3–5 years in an MEP/M&E Management or Coordination role within the UK construction industry. Qualifications: HNC/HND or Degree in Building Services, Electrical Engineering, or Mechanical Engineering. Certifications: Valid CSCS card (Black/Gold) and SMSTS/SSSTS are essential. Local Knowledge: A strong understanding of the Nottingham/Midlands supply chain and local site requirements. Skills: Strong communication, a keen eye for detail, and the ability to solve complex technical issues under pressure. Why Apply? Local Focus: All projects are within the Nottingham/East Midlands area—meaning less time commuting and more time on-site (or at home). Competitive Package: A salary of £40k – £55k (negotiable based on experience) plus a comprehensive benefits package (Pension, Healthcare, and Car Allowance/Company Van). Career Growth: Our client is known for promoting from within and will support your transition into Senior Management. If interested, please APPLY or call me James Grant immediately at Hampshire Recruitment Group

Commercial Assistant (Engineering) £32,000 - £35,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme + Free Parking Nottingham Are you from an engineering or building services background, looking to work in an internal inbound sales team with a leading provider of engineering products and design services in the construction industry? Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients? On offer is a role within a modern M&E consultancy that is family-run and focused on continuous improvement, which will provide excellent training and actively encourage career development and progression. The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background. The Role: Prepare product quotations quickly, accurately and intelligently - checking pricing, availability, customer requirements, delivery expectations, and margin before issuing Take ownership of your quote pipeline - follow up proactively Build and maintain strong customer relationships to support trust, loyalty, and repeat business Apply sound commercial judgement when pricing and discounting Maintain accurate CRM and pipeline records, including enquiry source, quote value, follow-up activity, next steps, expected close date, and lost quote reasoning Report daily on proactive activities, potential opportunities, and issues. Use product knowledge to recommend suitable products, alternatives, substitutions, and add-on items that improve the customer outcome and increase order value The Person: Excellent attention to detail and commercially aware Experience with technical or M&E products Commercial mindset with great attention to detail If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Keywords: M&E, Account Manager, Commercial Assistant, Internal Sales, Hard FM, Inbound Sales BBBH25177A We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Inbound Sales Executive (M&E Distributor) £32,000 - £35,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme + Free Parking Nottingham Are you from an engineering or building services background, looking to work in an internal inbound sales team with a leading provider of engineering products and design services in the construction industry? Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients? On offer is a role within a modern M&E consultancy that is family-run and focused on continuous improvement, which will provide excellent training and actively encourages career development and progression. The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background. The Role: Prepare product quotations quickly, accurately and intelligently - checking pricing, availability, customer requirements, delivery expectations, and margin before issuing Take ownership of your quote pipeline - follow up proactively Build and maintain strong customer relationships to support trust, loyalty, and repeat business Apply sound commercial judgement when pricing and discounting Maintain accurate CRM and pipeline records, including enquiry source, quote value, follow-up activity, next steps, expected close date, and lost quote reasoning Report daily on proactive activities, potential opportunities, and issues. Use product knowledge to recommend suitable products, alternatives, substitutions, and add-on items that improve the customer outcome and increase order valueThe Person: Excellent attention to detail and commercially aware Experience with technical or M&E products Commercial mindset with great attention to detailIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Keywords: M&E, Account Manager, Commercial Assistant, Internal Sales, Hard FM, Inbound Sales BBBH25177G We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Commercial Product Assistant (M&E Distributor) £32,000 - £35,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme + Free Parking Nottingham Are you from an engineering or building services background, looking to work in an internal inbound sales team with a leading provider of engineering products and design services in the construction industry? Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients? On offer is a role within a modern M&E consultancy that is family-run and focused on continuous improvement, which will provide excellent training and actively encourages career development and progression. The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background. The Role: Prepare product quotations quickly, accurately and intelligently - checking pricing, availability, customer requirements, delivery expectations, and margin before issuing Take ownership of your quote pipeline - follow up proactively Build and maintain strong customer relationships to support trust, loyalty, and repeat business Apply sound commercial judgement when pricing and discounting Maintain accurate CRM and pipeline records, including enquiry source, quote value, follow-up activity, next steps, expected close date, and lost quote reasoning Report daily on proactive activities, potential opportunities, and issues. Use product knowledge to recommend suitable products, alternatives, substitutions, and add-on items that improve the customer outcome and increase order value The Person: Excellent attention to detail and commercially aware Experience with technical or M&E products Commercial mindset with great attention to detail If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Keywords: M&E, Account Manager, Commercial Assistant, Internal Sales, Hard FM, Inbound Sales BBBH25177 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Administration Manager £40,000 to £45,000 depending on experiecne Legal Services Nottingham Ref: JC/BCR/32369 Bell Cornwall Recruitment are delighted to be recruiting for an Administration Manager to join a highly respected professional services organisation in Nottingham. This is a fantastic opportunity for an experienced people manager to lead a busy legal support function, driving service excellence, team performance, and operational efficiency. Working closely with senior stakeholders, the Administration Manager will oversee the day-to-day management of support teams, ensuring high standards of client service while mentoring and developing staff. Key responsibilities include: Leading and developing legal support teams Managing workflows and resource allocation Building strong relationships with key stakeholders Driving service improvements and operational efficiency Supporting recruitment, onboarding, and performance management Monitoring KPIs and ensuring exceptional client service deliveryThe ideal candidate will have: Previous management experience within legal or professional services (essential) Strong leadership and communication skills The ability to manage multiple priorities in a fast-paced environment A proactive and collaborative approach Experience driving process improvements and leading changeThis Administration Manager opportunity is ideal for someone looking to take the next step in a rewarding leadership role within a collaborative and forward-thinking organisation. INDHP Interested? Please click the 'APPLY' button now! BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful. BELL CORNWALL RECRUITMENT We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life. Love Work Be Happy Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs. (For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)

Building Regulations Advisor / Building Inspector / Building Regulations Consultant / Building Regulations Principle Designer (Technical Lead) – Construction / Building - Midlands - Hybrid / remote working role. Reputable Tier 1 building main contractor with long term work on local midlands public and private sector projects including Education, Healthcare, Commercial, Blue Light and Residential. Ideal opportunity for job security, with long term local regional projects and hybrid working. Option also to base out of Birmingham or Nottingham office. Due to a strong work pipeline this is an exciting opportunity to join one of the UK’s largest privately owned building main contractors. Role: As Building Regulations Advisor you will play a key role to provide technical guidance to project teams to ensure compliance with business and building safety standards. Responsibilities: -Build and maintain positive relationships with our customers, stakeholders, and project teams, and effectively communicate technical solutions and recommendations in accordance with relevant building regulations. -Facilitate the company’s role as “Principal Designer” and demonstrate the right competencies to be an advisor to our project teams. -Create processes and procedures to review the competency of other members of the team. -Where appropriate, liaise with Design Managers and the wider design team to ensure they and specialists have provided information and detail to demonstrate compliance requirements of the legislation. -Ensure that design information is of a consistent high standard, compliant, and deliverable for the project. -Keep accurate records of conversations and decisions. -Upon completion of the design, sign as the “Principal Designer” duty holder for and on behalf of the business. -Assist sites and respond to questions or items raised through site inspections by others, where required. -Engage with and mentor our regional design manager community. Requirements: To be considered for this Building Regulations Consultant role you must meet the following criteria: • Knowledge of Building Sector. - Hold a Class 3 Building Control accreditation/qualification with previous experience as a Registered Building Inspector (RBI) -Possess a Level D competence across the Building Inspector Competence Framework as required by a Class 3 Building Control Officer and demonstrate the behaviours and ethics appropriate to this level. • Relevant industry qualification (Degree / HND / HNC etc). Remuneration: The successful Building Regulations Advisor will receive: Competitive Basic (Dependent on experience) Car Allowance Pension Bonus To be considered for this vacancy or to find out more information please apply now. Services advertised by Talk Recruitment are that of an employment business and/or agency. If you have not had a reply on your application within 5 working days, please assume your application has been unsuccessful on this occasion

Arc Partnership is a joint venture between Nottinghamshire County Council (NCC) and SCAPE. Formed in 2016 to support the council in creating an efficient, safe, and sustainable land and property portfolio. We provide lifecycle property services, including the delivery of a high volume of multi-disciplinary projects in refurbishment and live sites. Our team manages a significant pipeline of work, with an emphasis on education and development projects for Nottinghamshire County Council. Were looking for an experienced Asbestos Surveyor to join our established Compliance team. Youll play an important role in supporting the delivery of asbestos management services across a diverse property portfolio, undertaking surveys, providing technical advice, and supporting compliance with statutory requirements. Working closely with colleagues across Arc Partnership, including project managers and multi-disciplinary teams, youll help ensure asbestos risks are effectively identified, assessed, and managed across a range of public sector buildings. Your new role The Asbestos Surveyor role is client facing, supporting the delivery of asbestos management and assessment services on behalf of Arc Partnership producing clear and accurate survey reports in line with current legislation and guidance. Youll work closely with the Compliance Manager (Asbestos) as part of an existing team to support the effective management of asbestos, implementation of asbestos management plans, providing advice and guidance to internal teams, contractors, and clients. The role will involve regular site visits across Nottinghamshire and the wider area, carrying out surveys in a variety of building types including schools, offices, and operational sites. Youll also support the review of asbestos registers and contribute to maintaining accurate records to support compliance with statutory duties. Youll be expected to maintain a strong understanding of current legislation, guidance, and industry best practice relating to asbestos management. What youll bring As our Asbestos Surveyor, were looking for someone who wants to make a difference, with experience of undertaking asbestos surveys or other asbestos related roles and supporting clients and stakeholders in managing asbestos safely and effectively. Youll be organised, detail-focused, and confident working both independently on site and collaboratively with colleagues and clients. A basic understanding of wider construction risk areas such as fire and legionella would be beneficial but is not essential. Essential Hold BOHS P402 Building Surveys and Bulk Sampling for Asbestos. Experience undertaking asbestos management and refurbishment/demolition surveys. Knowledge of the use of asbestos in construction and its typical locations, including system buildings (e.g. CLASP). Knowledge of statutory health and safety requirements relating to the management of asbestos in buildings. Experience producing clear, accurate asbestos survey reports and maintaining asbestos registers. Ability to communicate effectively with clients, contractors, and internal stakeholders. Full UK driving licence, access to a vehicle for business use and willingness to travel to sites across Nottinghamshire. Desirable Membership of a relevant recognised professional body (e.g. Faculty of Asbestos Assessment and Management (FAAM)). BOHS P405 qualification or additional asbestos-related competencies. Experience working within Local Government or the wider Public Sector. A basic understanding of sustainability in the workplace and a commitment to supporting the business with its carbon reduction strategy. What we offer you A salary up to £33,000 based on experience. Travel expenses, to and from site. Local Government Defined Benefit Pension Scheme and life assurance of 3 x salary. BUPA Private Medical Insurance. 25 days annual leave plus bank holidays and additional birthday leave. Enhanced paternity and maternity pay. The role is home based, visiting sites mainly in the Nottinghamshire area but will have a potential requirement to visit surrounding counties on occasion, with a requirement to visit our Nottingham Office on a regular basis for meetings. To find out more about us, please visit www.arc-partnership.co.uk We seek to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, people living with disabilities, and any other groups that could bring diverse perspectives to our business. If you would like any support with the application process or require the job information in an alternative format please contact the HR Team on 0800 669 TPBN1_UKTJ

Change your job, change your workplace, change your future... We are actively building diverse teams and welcome applications from everyone Role: Site Services Manager - Print Located: Nottingham (On-Site) Package: Competitive salary, bonus plus additional company benefits About Ricoh: Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative. Enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable. Find out more about Ricoh Today What you will be doing To deliver an efficient and responsive business process service, ensuring that customer and employee satisfaction are achieved, Help solve operational problems quickly and efficiently to ensure the most efficient service is provided and understanding Ricoh’s business service lines to continually seek additional business growth. Build relationships with users and manage their perception and expectations, including resolving immediate/simple operational problems, whilst escalating poor performance, to ensure the best levels of customer service are delivered. Responsible for creating and sustaining an engaged workforce within Reprographics through workforce planning, coaching, and developing the team to promote a high performing work culture to meet the current and future needs of the business. Assist the Ricoh Management for the account to maintain the Ricoh Site Procedures Guides to ensure up to date content to allow employees to follow proper procedures and policies to meet customer expectations. Manage key systems/databases in line with the contract to ensure all information is maintained accurately and efficiently as per customer expectations. You will ideally have: To ensure all work carried out is to the highest quality to ensure customer confidentiality, customer deadlines, SLA and KPI’s are met. To provide timely, accurate and relevant management information covering financial and operational key performance indicators for use with both client reporting matrix and Ricoh requirements. To manage stock levels of consumables and materials effectively ensuring that all purchasing is conducted to Ricoh’s organisational guidelines· To support and implement Company initiatives and projects at site level to ensure site and Company success. Follow and adhere to all Ricoh UK policies and procedures, including being responsible for all Ricoh EHS (Environmental, Health and Safety) procedures and guidelines, reporting all hazards and risks to the health and safety representative. Ensure the site is compliant and adheres to the Ricoh Service Excellence methodology We are an equal opportunities employer We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief. Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives and experiences make us more innovative, lead to better decisions and help us better understand the needs of our customers. To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender and ethnicity that allow members to explore issues and challenges surrounding shared identities, experiences and beliefs. Click here to learn more about life at Ricoh

ICP Manager HV/LV Connections Nottingham (Preferred, Flexible) £50,000 £80,000 per annum + Package Permanent Were working in partnership with a well-established UK contractor with a strong reputation across infrastructure, electrical services, and specialist civil engineering. As part of continued growth and expansion into the utilities sector, they are now seeking an experienced ICP Manager to lead and develop their HV/LV connections business. This is a rare opportunity to take ownership of a growing ICP function, with full responsibility for shaping strategy, winning work, and delivering projects across the UK. The Opportunity This is a senior leadership role where youll be responsible for building and scaling an ICP (NERS) offering from an established platform. Youll play a key role in driving growth, developing client relationships, and ensuring high-quality delivery across all projects. Key Responsibilities Business Growth & Strategy Lead the development and expansion of the ICP / HV-LV connections business Identify and secure new opportunities across utilities, infrastructure, and development sectors Build and maintain relationships with DNOs, IDNOs, developers, and key clients Drive long-term growth strategy and commercial performance Tendering & Commercial Delivery Oversee bids and tenders, ensuring competitive and compliant submissions Take ownership of project mobilisation and successful delivery Manage budgets, programme performance, and commercial outcomes Operational Leadership Build, lead, and develop a high-performing team Oversee delivery of contestable works in line with industry standards Manage engineers, supervisors, and subcontractors across multiple sites Compliance & Governance Ensure full compliance with NERS and industry regulations Support or work towards Assessing Officer responsibilities Maintain high standards of safety, quality, and operational excellence About You Proven experience in ICP / utility connections (HV/LV, contestable works) Strong understanding of NERS accreditation and DNO/IDNO environments Track record of delivering projects and ideally contributing to business growth Commercially aware with experience managing budgets and performance Leadership experience with the ability to build and manage teams HNC (or equivalent) in Electrical Engineering or related discipline Why Apply? Opportunity to build and lead a growing ICP business unit Backed by an established and financially stable organisation Strong pipeline of work and clear growth strategy Real scope to shape the role and make a lasting impact If youre an experienced ICP professional ready to step into a leadership roleor already operating at this level and looking for a new challengethis could be an excellent next move. TPBN1_UKTJ

Job Title: School Support Executive Reporting to: Regional Partnership Manager Location: Nottingham / Derby Salary: £30,000 to £35,000 per annum (Dependant on experience) Here at The Supply Register, we are building something special and are looking for an innovative and passionate School Support specialist to join our team. We are an education recruitment managed service provider working with multi-academy trusts across England and Wales. Our vision is to transform recruitment in the changing world of education & our mission is to become the sector's most trusted education recruitment company. We are currently recruiting for a School Support or Senior School Support Executive to join our East Midlands team to specialise in recruiting for Support Services roles. The role would be varied, and you would be responsible for recruiting for all non-classroom based vacancies, examples include: Administrators, Site staff, Chefs, Cleaners, Finance specialists, Librarians. This is an exciting opportunity to work alongside our existing Partnership teams and deliver our Managed Service Model to Multi Academy Trusts. We are seeking an individual who has the ability to deliver excellent customer service, build outstanding relationships and source the right staff, for the right roles. Roles & Responsibilities Build outstanding relationships with key stakeholders at our schools & academies Provide an excellent candidate journey for all candidates Manage a pipeline of temporary vacancies covering a variety if non classroom based roles Develop new candidate attraction techniques Successfully shortlist and interview candidates Manage a candidate pipeline Meet with clients on site to develop & strengthen relationships Work collaboratively with our partnership agencies to ensure that School requirements are met The ideal candidate will have: Experience working in education recruitment or support services previously Excellent interpersonal skills and must be passionate about delivering an excellent service A proven record of managing a high volume of temporary vacancies The confidence and motivation to work independently Strong communication skills (both written and verbal) Excellent attention to detail The ability to network Motivation & drive to succeed and grow with the company In return, The Supply Register can offer: A generous basic salary (negotiable, depending on your experience) Hybrid working from home and offices in Nottingham and/or Derby Twenty-five days plus birthday and public holidays per year (Increasing by 1 day each year to 29 days) A team who celebrate achievements Opportunities to progress up our career ladder If this role sounds like an opportunity you would like to consider, please apply and we will be in touch with suitable applicants

The role of Purchasing Manager in the retail industry involves overseeing procurement processes and ensuring the timely delivery of goods to meet business needs. This permanent position is based in Nottingham and requires expertise in supply chain management and vendor negotiations. Client Details This opportunity is with a well-established organisation in the retail industry. The company is a medium-sized enterprise known for providing a wide range of quality products to its customers. Description Manage and oversee purchasing activities to ensure cost-effective procurement of goods and services. Develop and maintain strong relationships with suppliers and vendors. Negotiate contracts and pricing agreements to achieve the best terms for the company. Monitor stock levels and coordinate with the warehouse team to ensure inventory accuracy. Analyse market trends to identify potential opportunities for cost savings or product innovation. Ensure compliance with company policies and relevant regulations in all purchasing activities. Prepare and present regular reports on purchasing activities, budgets, and supplier performance. Work closely with other departments to align purchasing strategies with overall business objectives.Profile A successful Purchasing Manager should have: Proven experience in procurement or supply chain management within the retail industry. Strong negotiation and contract management skills. Ability to analyse data and make informed purchasing decisions. Excellent communication and relationship-building skills. Proficiency in relevant software and systems for procurement and inventory management. A results-driven mindset with a focus on achieving cost savings and efficiency improvements.Job Offer A competitive salary up to £70,000 per annum. Opportunities for professional growth within the retail industry. A permanent role offering job stability and career progression. A supportive and collaborative work environment in Nottingham. Attractive company benefits package.If you are passionate about procurement and looking to make a meaningful impact within the retail sector, we encourage you to apply for this exciting role in Nottingham. Purchasing Manager

Quotations Assistant (Engineering) £32,000 - £35,000 + Annual bonus + Outstanding Career Opportunities + Unrivalled Training & Development + Company Perks Scheme + Free Parking Nottingham Are you from an engineering or building services background, looking to work in an internal inbound sales team with a leading provider of engineering products and design services in the construction industry? Are you looking to progress your career and move into management with a growing, stable business where you will provide commercial support to the sales and account management teams and help secure and develop new clients? On offer is a role within a modern M&E consultancy that is family-run and focused on continuous improvement, which will provide excellent training and actively encourages career development and progression. The main purpose is to methodically process the quotes with attention to detail and a customer-first approach. You will be practically minded with an inquisitive nature and a natural problem solver from a technical background. The Role: Prepare product quotations quickly, accurately and intelligently - checking pricing, availability, customer requirements, delivery expectations, and margin before issuing Take ownership of your quote pipeline - follow up proactively Build and maintain strong customer relationships to support trust, loyalty, and repeat business Apply sound commercial judgement when pricing and discounting Maintain accurate CRM and pipeline records, including enquiry source, quote value, follow-up activity, next steps, expected close date, and lost quote reasoning Report daily on proactive activities, potential opportunities, and issues. Use product knowledge to recommend suitable products, alternatives, substitutions, and add-on items that improve the customer outcome and increase order valueThe Person: Excellent attention to detail and commercially aware Experience with technical or M&E products Commercial mindset with great attention to detailIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Keywords: M&E, Account Manager, Commercial Assistant, Internal Sales, Hard FM, Inbound Sales BBBH25177C We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

We’re looking for an Account Manager to join us at Total Fire Safety, based in Burton upon Trent. This is a remote role with occasional travel to the office and sites as required. The role is split between managing existing accounts and winning new business, with a focus on growing fire protection services. It’s a field-based role, offering real autonomy and long-term career potential. You do not need to be based near the office, but be willing to show your face from time What’s in it for you? We offer an excellent salary, with an OTE of 50% of your salary through an uncapped commission scheme and a car allowance. You’ll play a vital role in supporting operational teams, influencing project delivery, and contributing to continuous improvement. In addition, we offer 25 days holiday (plus bank holidays), your birthday off, and a company pension. Here’s a look at some of the things you’ll be doing: Manage and grow a portfolio of existing accounts, acting as their main point of contact and representing the business professionally across all customer interactions and site meetings Retain and develop passive fire contracts while protecting margin, quality and long-term customer relationships across your assigned territory Identify and convert opportunities for firestopping, fire door remediation, compartmentation surveys and associated works by understanding customer needs and compliance requirements Win new business alongside managing existing accounts, helping grow the passive fire division profitably while building a strong and sustainable pipeline Can you show experience in some of these areas: Account management or business development within passive fire protection, fire stopping, fire doors or compartmentation in a field-based or regional role Managing margins, project pipelines and long-term customer relationships with a strong focus on retention, quality and revenue growth Strong technical understanding of passive fire compliance, including fire stopping, fire door regulations and compartmentation standards within regulated environments Experience using CRM systems to manage pipelines, track opportunities and maintain accurate sales activity to support forecasting and performance reporting Do you see yourself reflected in the description above? If so, we encourage you to apply today. Unsure if you tick every box? Don’t let that stop you, we value potential, ambition and transferable experience. Introducing our organisation: Total Fire Safety, part of Compliance Group, is a specialist provider of passive fire protection services across the UK. We support organisations in maintaining compliant and effective fire safety measures through expert fire stopping, fire door solutions and compartmentation works, helping clients protect people, property and their regulatory obligations

Location; Nottingham We are working with a specialist food manufacturing business developing plant-led ingredients and bespoke menu solutions for major foodservice brands, food manufacturers and recipe kit providers. Operating in a fast-paced FMCG environment, the business has built a strong reputation for innovation, product quality and collaborative customer partnerships. The site is a high-speed food production and packaging operation with continued investment in both plant capability and people development. Engineering plays a key role in maintaining product quality, operational reliability and continuous improvement across the site. This is a great opportunity for a Multi-Skilled Maintenance Engineer to join a structured engineering team working a Sunday to Tuesday / Wednesday shift pattern. You will be responsible for maintaining high-speed food production, packaging machinery and site services, supporting both planned and reactive maintenance while contributing to project and improvement activity. This role would suit a Maintenance Engineer who enjoys working in a fast-paced food manufacturing environment, combining hands-on fault finding with continuous improvement, project work and long-term career development within a supportive business culture. Responsibilities of a maintenance engineer: Carry out planned preventative, predictive and reactive maintenance across high-speed food production and packaging equipment Support refurbishment, installation, modification and upgrade of plant, machinery and site services Diagnose and repair faults across electrical and mechanical systems Carry out electrical installation work, modification projects and process improvements Fault find and modify PLCs, HMIs, SCADA systems and control panels Carry out routine mechanical repairs and preventative maintenance activity Support continuous improvement initiatives to improve reliability, efficiency and uptime Work closely with the Engineering Manager to support a positive and proactive engineering culture Ensure all maintenance activities are completed safely and in line with site standards Skills & qualifications of a maintenance engineer: Minimum NVQ Level 3 Engineering qualification City & Guilds, ONC or HNC in Engineering desirable Strong electrical and mechanical fault-finding capability 18th Edition desirable Experience working within food manufacturing or fast-paced FMCG environments Strong working knowledge of PLC systems, control panels, HMIs and SCADA systems Experience working on high-speed food production and packaging machinery Good understanding of electrical isolation procedures and electrical safety standards Strong problem-solving skills and proactive maintenance mindset Benefits of a maintenance engineer: Competitive salary Sunday to Tuesday / Wednesday shift pattern 8% contributory pension (5% employee contribution) 28 days holiday, increasing with service Additional service-related holiday awards at 5, 10, 15 and 20 years Life assurance up to 3x salary Employee Assistance Programme High street discount platform Membership to The Company Shop Regular team lunches, Christmas hampers and team-building events Training and recognised development courses Clear internal progression opportunities with a promote-from-within culture Good transport links and free onsite parking If you feel this Multi-Skilled Maintenance Engineer role is right for you, please contact Becky Prince Maintech Recruitment for more information or click apply. Maintech Recruitment – Engineering Great Careers Maintech Recruitment are an equal opportunities agency and welcome applications from all suitably qualified persons regardless of sex, religion, belief, political opinion, race, age, sexual orientation, marital status or disability. Please note by applying for this role your data will be processed in line with our privacy policy, available on our website

Electrical Project Manager Salary £65K - £75K depending on experience plus a car allowance, Bonus, Pension Here at 1st Step Solutions, we are supporting a leading M&E Building Services specialist who are currently recruiting an Electrical Project Manager to join their team based in their Nottingham Office. The company has been established 91 years, specialising in Commercial and Industrial Projects across, Education, Healthcare, Defence and Hospitality sectors. Key Responsibilities. Project Management: Oversee electrical elements of the project, ensuring alignment with programme goals, budgets, and milestones. Planning & Coordination: Develop with the project MEP team detailed project plans and schedules. Collaborate closely with MEP disciplines, contractors, suppliers, and stakeholders. Resource Management: Allocate labour, materials, and equipment effectively to achieve project objectives for the project elements you have been assigned to. Quality Assurance: Ensure the Electrical installations comply with relevant standards and regulations. Conduct inspections and audits to guarantee high quality work. Safety Compliance: Enforce robust health and safety practices, addressing risks proactively. Financial Oversight: To assist the project MEP team to Monitor and control expenditure, providing accurate financial and progress reports. Risk Management: Identify risks and implement effective mitigation and contingency plans. Client Relations: To join and assist the project MEP team to continue and to further develop good professional Relations across supply chain, main contactor & client contacts, delivering updates, ensuring satisfaction and high-quality communications skills. Documentation: Maintain accurate project records, including permits, contracts, change orders, and reports. Team Leadership: Lead and mentor, supervisors, and subcontractors, fostering collaboration and performance excellence Skills & Experience Required: Core electrical qualifications (NVQ Level 3 / City & Guilds). Ideally, HNC / HND in Electrical or Building Services Engineering. Proven experience as an Electrical Project Engineer. Strong background in Health & Safety management, including CDM Regulations. Commercially astute with excellent financial and project management skills. Strong client relationship management and communication skills. Ability to lead teams, manage change, and deliver projects successfully under pressure How to apply for this role. Please respond to this advert or call Andy Brooks on (phone number removed) If you do not hear from us within 10 days, then unfortunately your application has not been successful on this occasion. However, we may keep your details on file for any future suitable vacancies and contact you accordingly

Area Sales Manager M&E Building Services. Job Title: Area Sales Manager M&E Building Services. Industry Sector: M&E Contractors, Building Services, HVAC, M&E Consultants, Local Authorities, Plumbing Contractors, Heating Contractors and Plumbers Merchants.

This role reports to the Project/Contracts Manager and will involve liaising daily with suppliers, Site Supervisors, Project Managers, EHSQ Advisors and Subcontractors. Oversee the installation, commissioning, and maintenance of mechanical building services. Relevant trade qualifications in or furth

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. The services advertised by Express Recruitment Ltd. They are looking to h