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Project Manager Derby Permanent Summary We have exciting new opportunities for Project Managers to join our team based in Derby on an important project, which is part of a larger framework. In this role you will support and lead on delivery of our scope of works within a designated area of the project overseeing technical, commercial and managerial requirements as well as management of support functions such as offsite operations within the engineering business unit. Responsibilities • Demonstrate appropriate Health and Safety leadership to ensure that the safety first and foremost message is visible and alive throughout all activities., • Lead the team to effectively manage appointed specialists and ensure manufacturing has sufficent information to allow control and execution of the works safely and to the correct quality., • Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position., • Provide leadership in line with company standards (DNA) and values working to maximise the potential of the teams and the individuals within them. Offer guidance and feedback to maximise the performance of the team and ensure a common goal exists across the whole manufacturing function., • Participate in activities with project teams in the engineering business to ensure the achievable offsite solutions are design and embedded in the projects and manufacturing period and slots are programmed along with design being executed to provide accurate manufacturing information., • Where working on external projects lead the team to ensure pre commencement activities are carried out in line with company process and accurate manufacturing information is produced., • Working with Senior leadership, identify and manage project risks and opportunities, ensuring that these are commercially mitigated or enhanced to provide a clear and up to date risk position., • Be accountable for all monthly reviews in line with the business procedures to ensure that the senior management have full knowledge of the completion and financial status of the projects and on internal projects ensure we have full financial alignment, • Ensure monthly project forecasts are accurate and maintained and engineering project teams are fully updated with offiste status., • Develop/maintain positive long-term relationships with customers by understanding their requirements and ensuring that project objectives are defined. Lead project team/area under control to deliver against these objectives, ensure customer satisfaction and maintain sustainable relationships., • Manage the successful completion of the project/area under control in line with agreed quality and commercial plans to achieve targets within agreed timescales and cost constraints and ensure close out of the project is fully executed., • Previous relevant experience as a Project Manager/Lead delivering large scale construction/engineering projects, • A degree/HNC level qualification in a relevant subject (M&E preferred), • Experience managing subcontractors and working alongside partner organisations to complete projects and meet delivery requirements As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-MD1

Pay: £55,000.00 - £60,000.00 per year Job description: Are you a kind and caring person who enjoys working as part of a team and helping people to achieve their maximum potential? All whilst ensuring they are comfortable and have varied days? If so, we would like to hear from you. Littleover Nursing Home offers exceptional long-term and respite care services, accommodating up to 40 elderly residents in a comfortable and welcoming environment. Most of our single rooms come with the added convenience of an en-suite bathroom. Originally a Victorian home, our facility has undergone tasteful extensions and conversions, blending modern comfort with timeless charm. Job summary The Clinical Registered Manager is responsible for the overall clinical and operational management of the nursing home. The post holder ensures the highest standards of person-centred care are delivered in a safe, effective, and compassionate manner, in full compliance with the CQC's fundamental standards of quality and safety. Key responsibilities • Clinical Governance: Ensuring all care services meet the required standards, which includes maintaining a high level of clinical care and adhering to the home's policies and procedures., • Leadership and Staff Management: Leading, managing, and inspiring the clinical team. This includes recruitment, training, supervision, appraisals, and managing rotas to ensure the correct skill mix and staffing levels., • Resident Care: Overseeing the day-to-day care of residents, from initial assessments to ensuring that care plans are individualized and promote resident independence., • Regulatory Compliance: Acting as the official point of contact for the CQC and ensuring the home meets all statutory and regulatory requirements., • Business and Resource Management: Managing budgets, contracts, and essential resources such as medical supplies and PPE. Maintaining business compliance, including health and safety standards, is also a key part of the role., • Valid NMC Pin, • Previous experience as a Clinical Registered Manager essential, • Strong clinical knowledge and leadership skills., • Experience in assessing care needs., • Ability to manage staff, budgets, and resources effectively., • Excellent communication and interpersonal skills., • Knowledge of relevant legislation and regulations for care homes in England. Company Pension Job Types: Full-time, Permanent Benefits: • Company pension

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Change Delivery Manager About the role Our Change and Transformation is key to enabling the business achieve its strategic goals. We are looking for a Change Delivery Manager to lead significant and high priority outcomes both directly and through others. What you’ll do As a Change Delivery Manager you will use your experience to lead business wide change which will include; * Bringing cross functional resources together to tackle a wide range of business problems * Providing clear communication and coordination between delivery teams and wider business stakeholders * Adapting your methodology and style to suit different scenarios * Challenging and stress testing plans, scope and delivery approaches * Dealing with ambiguity and navigating when processes are not clearly defined or understood * Identifying ways to improve overall efficiency and ways of working of delivery teams As a Change Delivery Manager, you will adapt your leadership or coaching style to the individual or group you are leading and/or influencing. A proven leader with a wealth of experience in delivering outcomes, that requires cross-functional working and responsibility. Your excellent communication and influencing skills will ensure that you engage with teams and wider stakeholders to embed ways of working and be a pro-active part of creating a culture of transparency across all aspects of change delivery. You will utilise appropriate delivery approaches and techniques to drive and deliver end-to-end delivery. You will ensure the successful implementation and review of change in a dynamic and well governed manner. You take a consistent and ongoing approach to planning, forecasting, managing uncertainty, metrics and measurements, contingency planning and delivery. You can communicate plans, planning assumptions and progress to a range of stakeholders. You can manage risks, issues and dependencies at a team level as well as governance and status reporting. You can maintain the cadence of delivery and manage the relationships between different people within and across teams. You can use judgement to escalate when appropriate. You can build successful cross functional delivery teams. You can understand team styles and how people work together. You can maintain, influence and motivate a team. You can give and receive constructive feedback, enabling a strong feedback loop. You can ensure the health of a team and support conflict resolution, improving team performance. You can ensure that the team works in a transparent way and that the work is understood externally. You can create an open and collaborative working environment. You will drive a strong culture of continuous improvement and innovation across teams. You are outcome driven. You challenge the status quo, take note of what’s not working and strive to break down barriers and change approach where it impacts the pace of the teams. You can influence and make positive changes to the team. You seek a firm understanding of how Capital One, as a business, functions and the business context surrounding decisions and changes. You can demonstrate flexibility, adaptability and a willingness to learn and also seek to teach and coach others through our change community. You can recognise how people work together, creating the best team makeup depending on the situation. You can help teams maintain a focus on delivery while being aware of the importance of personal development to sustained effectiveness. What we’re looking for * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Excellent problem solving & analytical skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * Comfortable working in a complex regulated environment (experience is desirable) * Excellent communication and influencing skills allowing you to engage with teams and wider stakeholders and create a culture of transparency across all aspects of delivery. * A high level of emotional intelligence allowing you to read a room * A passion for leading and coaching other delivery resources to support growth of wider team Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Technical Programme Manager About the role At Capital One, a strong emphasis on technology enabled change is vital as a large proportion of our business strategy is enabled through technology related change. As a Technical Program Manager (TPM), we’re looking for someone that can help us build world class technical solutions, to ultimately enable Capital One customers to have incredible experiences. You will play a key role in defining and delivering the future of Capital One architecture. In this role you'll not only be working with a dynamic tech team, but also collaborate with cross functional teams across the business to help define product roadmaps and ultimately future strategy. In addition to the technical programs, you will also work to pave the way for an expanding TPM discipline within the team, by leveraging your industry knowledge and experience to teach the organisation what a great TPM can achieve. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. What you’ll do * Lead programs that deliver on critical business goals, overseeing the full lifecycle including planning, execution and delivery * Bring cross functional resources together to tackle a wide range of technical business problems * Contribute to the evolution and the effective day to day running of the TPM and wider change management function, leveraging your industry knowledge and experience to help build a best in class TPM function * Inspire and influence others to focus on solving clear customer problems and deliver with a customer-first mindset. * Provide clear communication and coordination between delivery teams and wider business stakeholders * Adapt your methodology and style to suit different scenarios * Challenge and stress testing plans, scope and delivery approaches * Deal with ambiguity and navigating effectively when processes are not clearly defined or understood * Identify ways to improve overall efficiency and ways of working for the TPM and delivery teams What we’re looking for * Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle * Experience as a TPM leader to grow and develop a team of TPMs, while also building the foundations for the TPM practice * Proven experience of delivering change in a fast paced environment, utilising a variety of delivery methodologies including Agile and MSP * Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives * Excellent problem solving skills, providing structured thinking and understanding to problems, transforming them into actionable work for teams, coupled with an unwavering desire to deliver for our customers and business * Proven experience of managing cross team dependencies, risks and issues * You are confident in leading through ambiguity, in a fast paced, changing environment * Strong relationship building and collaboration skills to steer and guide teams and stakeholders up to Director/Sponsor level. * A credible track record of improving the effectiveness of delivery * Proven experience of managing cross team governance and reporting * A passion for leading, coaching and nurturing the very best talent * Comfortable working in a complex regulated environment (experience is desirable) Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model, so you’ll be based in our Nottingham office and expected to be in office 3 days a week. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be handsomely rewarded with a role contributing to the long term strategy for an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit: We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Lead About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. You will manage a team of process managers and be responsible for mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business to manage change and improve some key business processes. What you’ll do * Process Management: * Manage and evolve the operational Quality Assurance framework to support in the delivery of great outcomes for our customers and business * Set up for new lines of work, designing scorecards, monitoring guidance and job aids, working closely with partners across the business * Ensure that process documentation is relevant and kept up to date, and lead process reviews with 2nd and 3rd line functions * Own the development of the control suite to ensure that our key risks are appropriately managed, and documented actions are taken when appropriate * Constantly develop your personal tool-kit of process improvement techniques, and actively sharing learnings across the team * Consider new technologies and tools such as AI and automation to redefine the way we QA and set up for the long term * Support projects by partnering with technology and suppliers to ensure processes are efficient and focus on key business objectives * Stakeholder management: * Understand your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Design effective reporting catering for a wide stakeholder audience * People Leadership: * Leading a team of QA process managers, responsible for performing and validating quality checks as well as setting QA’s up for success through effective change management and training. * Create an inclusive, high-performance culture, setting clear goals and expectations that align with the strategic objectives * Create a customer-centric culture within the team with a balanced focus on customer outcomes as well as compliance and process adherence * Drive performance management activities including quality reviews, productivity analysis, and timely interventions for underperformance. * Support the recruitment, onboarding and training of new associates, ensuring capabilities are built early and reinforced through ongoing learning * Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Strategic Alignment: * Support and drive the delivery of Department wide initiatives, goals and priorities, contributing to the overall success of Quality Assurance for the business What we’re looking for * Strong in-built analytical mindset which enables you to quickly spot trends and opportunities in raw data * Great attention to detail to understand systems and technology, as well as operational processes * Preferable: Experience of using LEAN or Six Sigma methodology * Knowledge of conduct risk and compliance requirements * Ability to work cross-functionally with lots of stakeholders to input into key decisions and deliver tangible business results * A drive for continued learning through training opportunities and knowledge sharing to develop innovative solutions * A good decision maker, able to bring a healthy, balanced approach to business with a strong customer focus * Ability to cope with issues and process breakdowns outside of your control and work with key stakeholders to remediate these * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Financial Support About the role Process Managers thrive in understanding how things work, and constantly challenging how we can improve them. This means mapping out business processes, understanding and mitigating business risks, ensuring we have the right controls in place – and then making them better. As a Process Manager, you will work with extended teams across the department, and the wider UK business, to manage and improve some key business processes. What you’ll be doing Process Managers have the opportunity to: * Participate in Capital One’s process transformation by defining and implementing process improvement agendas, driving efficiencies to create better experiences for our customers * Use a variety of techniques and tools to define, manage and improve processes, like Visual Management, Business Process Management, Lean, and Six Sigma * Apply different methods for process improvement such as variation reduction, waste elimination, or risk mitigation technique * Identify and manage risks to the process, building effective preventative and detective controls, partnering with our risk management and data analysis teams to develop the right level of oversight and monitoring * Apply management skills such as communications and change leadership to help drive key priorities like technology changes, and continuous improvement Working within a business built on rigorous data, insight and effective risk management, your responsibilities will include: * Identifying operational breakdowns and inefficiencies through KPIs to drive action to streamline and simplify existing processes * Analysing and improving existing processes to ensure consistently great customer outcomes * Ensuring that processes are compliant with enterprise standards and regulations * Partnering with technology, multiple stakeholders, including intent owners and delivery teams, and vendors to ensure change is delivered smoothly * Managing risks and events ensuring any impacts are remediated and issues are fixed forward in a timely manner * Identifying any impacts to the risk environment including impacts to existing risks, as well as identifying new potential risks. Working with the Analysts to create new controls where needed * Reviewing your process end to end, through the eye of the business, customers and other key stakeholders to identify and deliver opportunities to positively impact performance and assist the organisation to meet its business objectives and goals What we’re looking for * A keen attention to detail, to be able to understand key operational processes, systems and technology * An understanding of Collections processes are preferred * Experience of decision making and problem solving and ability to combine business experience and insights from a range of sources to make effective recommendations. * Ability to work in a matrix environment with multiple stakeholders to drive business decisions around an appropriate approach to process management, and ensuring execution is in line with the process definition. * Strong business judgement, leadership and integrity: able to bring a healthy, balanced approach to business with a strong customer focus Where and how you'll work This is a permanent position based in our Nottingham offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

The Ark (95988), United Kingdom, London, Network Compliance Senior Manager About this role The Network Compliance Senior Manager will perform a key risk management role in the second line of defence for Capital One’s network and merchant businesses to help implement the framework for the network compliance program. The Network Compliance Senior Manager is a critical member of the team responsible for delivering effective challenge and compliance advice for business processes worldwide, as well as serving as a subject matter expert to ensure the development of the network compliance program at Capital One aligns with the company’s broader enterprise risk management framework. Senior Managers in Network Compliance at Capital One are highly motivated Risk Management professionals with excellent organizational, leadership and communication skills. They have a high level of exposure to business leaders and the opportunity to work with executives to create and implement innovative solutions to identify and mitigate potential risks to the company. What you'll do: * Utilizing subject matter expertise, provide advice and effective challenge on the compliance risks impacting the network and merchant businesses through both formal and informal engagements * Develop expert-level understanding of network and merchant business processes * Analyse business processes and determine applicability of laws and regulations based on Capital One’s global legal inventory * Proactively identify trends in business data and demonstrate appreciation of network payments compliance risks, including emerging external risks * Maintain subject matter expertise in the broader payments industry and applicable laws, rules and regulations * Collaborate with first and second line functions to analyse the existing risk management program framework and applicability to the network and merchant services business; educate and influence risk management colleagues and senior leaders with respect to nuanced or specialized considerations, as necessary * Ensure ongoing application of compliance requirements to business expansions and new products, including as the network and merchant businesses engage with new downstream entities, evaluate new opportunities for card acceptance, or develop new products * Develop strong relationships with Business Risk, Legal, and Audit peers to support the ongoing network compliance integration What we're looking for: * Strong organizational skills, clear results orientation, and focus on achieving both short and long term goals * Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment * Collaborative, solution-oriented mindset with solid teamwork skills; ability to build and leverage the capabilities of a high-performing team * Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills * Ability to balance operating independently with appropriate escalation and interaction with senior leadership * Ability to thrive as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; * Understanding of key regulatory requirements and three lines of defence risk management framework What we're looking for * Bachelor's Degree or relevant experience * A compliance specific skillset/knowledge * Significant experience in legal, compliance, or risk management OR relevant regulatory experience in consumer financial services or payments industry * An advanced degree, including Doctorate or Master’s degree is desirable We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work * This is a permanent position and can be based in either our Nottingham or London offices. * Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. * We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. * The number of days you spend in the office will usually be led by the type of work you’re doing, and the hybrid working patterns of the people you partner most closely with. * Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Head of UK HR Operations and Technology About this role We’re looking for a results driven Head of HR Operations and Technology (Senior Manager level) to inspire and guide a team of approx. 10+ HR professionals and drive operational and associate experience excellence. You’ll set the vision and strategy for how we deliver simple employee experiences with excellence, while constantly pushing on what’s possible across people, process, and technology. The ideal candidate for this role is passionate about the connection of HR operations and technology. You’ll drive efficiency across all areas of HR operations; using technology and automation to create seamless journeys and experiences. You’ll also be critical to redefining team scope, operationalising new practices, designing new processes and ways of working as HR strategy evolves; and ensuring resources are leveraged most effectively. Exploring data for governance, building cases for change, understanding opportunity and risk will be key. The ability to to work with senior leader stakeholders will be paramount; ensuring they’re to part of the story and journey to drive sustainable service change. You’ll partner with HR strategic teams, risk management, tech teams and business partners to help achieve our goals. You’ll be fungible enough to work on HR processes in one moment, and be leading teams designing new HR tech capabilities the next. What you’ll do * Spearhead and develop a HR operations function that provides best-in-class services to employees and people leaders. You will be responsible for operations strategy in partnership with our technology teams. * Own the product roadmap and strategy, ensuring it aligns with the business and moves us towards continued growth, speed, innovation and improvement. Work with partner tech teams to implement change. * Represent the needs of UK employees to inform our product roadmap, ensuring we are building and delivering measurably improved HR interactions and experiences for our employees and achieving target business outcomes. * Guide and support the team responsible for delivering the day-to-day operations of core HR services, which includes specialist processing (e.g Payroll), HR Contact Centre and tech. Manage, coach and develop the HR Operations team to improve capability, encourage best practice and deliver optimal results that align with business direction. * Develop, own and report on HR Operations metrics; utilising technology to interpret workforce data. * Design, develop and deliver HR operations change in response to and business/enterprise-wide change initiatives and ensure the delivery of such initiatives is simple, meets the needs of the business and preserves employee engagement. * Work collaboratively with HR leadership to ensure coordination of initiatives and optimal use of resources. * Ensure the highest standards of continuous and operational excellence, driving out complexity in our processes and practices and establishing a culture of continuous improvement within our operations team. What we’re looking for * A thoughtful and proactive people leader with significant experience coaching and developing large teams. * Great judgement and values, balancing the right thing for our business with the right thing for our employees. * Previous experience in a large leadership role in HR or in a people focused or operations role and demonstrable results delivering on improvement projects. * Resilience and excitement towards change, recognising the opportunities it brings. * Problem solver and critical thinker. Able to design solutions to solve problems at pace. * Intellectually Curious. You ask why, you explore, you're not afraid to pursue ideas. You’ll have a hunger to learn and be a seeker of new challenges. You want to question the status quo; you want to wow our employees with seamless, positive experiences. * You’re comfortable with ambiguity, and are able to synthesise ideas into meaningful plans for action. * Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you. * Do-er. You’re biased toward action. You can get around roadblocks and stay focused on your goals. You’re well organised, able to multitask and able to prioritise your work. * Passionate & Customer Focussed. You care about growing others and bringing them together around what’s possible. * Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. * Operational mastery and AI Innovation. You'll own the integrity of our core HR Operations, including payroll, pensions, and benefits, while simultaneously architecting our HR Tech roadmap. You will lead the integration of AI-driven solutions to automate administrative burdens, ensuring our back-office functions are not just compliant, but cutting-edge and scalable. * Stakeholder Influence & Storytelling . Master the art of 'The Why" - you must be a skilled storyteller capable of translating complex operational needs and technical agendas into compelling business cases for executive stakeholders. Success in this role requires the ability to navigate diverse viewpoints, build consensus, and secure high-level buy-in for transformative change. Life at Capital One UK We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days. Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar. We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career: * Wealth & Future: Competitive pension and performance-based bonus schemes * Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days. * Health: Access premium care through our private medical insurance. * Family Support: We champion your milestones with enhanced parental leave A full list of our benefits is available here. Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Account Manager Derby £25,000 - £30,000 DOE About the Company A rapidly growing business is looking for an Account Manager to join their team on a full-time basis. The company provides innovative solutions that help clients drive business growth and achieve their goals. This role is centred around building strong client relationships, delivering excellent support, and ensuring customers get the most value from the service. The Role • Manage customer support across your portfolio of accounts., • Act as the main point of contact for clients, developing long-term professional relationships., • Identify opportunities to increase sales and promote additional services., • Carry out regular performance and strategy reviews with clients., • Work closely with internal teams to ensure client needs are met effectively. About You • Previous experience within an account management or client support role., • Confident building and maintaining strong professional relationships., • Excellent communication and presentation skills., • Commercially aware with the ability to spot revenue opportunities., • Strong problem-solving skills and a proactive approach. This is a fantastic opportunity for a driven, customer-focused professional to make a real impact by supporting client success, strengthening partnerships, and contributing to the continued growth of an ambitious and forward-thinking business.

Consortium Professional Recruitment are pleased to be working with a well established engineering and infrastructure consultancy to recruit a Project Manager. This is an excellent opportunity for an experienced professional who enjoys leading multidisciplinary teams and delivering complex development and design projects.As a Project Manager, you will take ownership of project delivery across engineering and development programmes, ensuring projects are delivered safely, efficiently and to a high technical standard. The Project Manager will also play an important role in building strong client relationships while supporting the development of colleagues within the wider team.The Opportunity:As a Project Manager you will play a key role in: • Leading multidisciplinary project teams to deliver engineering and development projects on time and within budget, • Managing project contracts, variations and commercial performance to protect project outcomes and minimise risk, • Overseeing project programmes, site visits, surveys and subcontractor engagement to ensure efficient delivery, • Supporting tender submissions, preparing cost estimates and contributing to new business opportunities, • Mentoring and supporting junior colleagues while promoting collaboration and strong team performance, • Your work will directly contribute to the successful delivery of major infrastructure and engineering programmes that support the UK’s future energy and development needsAbout You: We are looking for someone who can bring:, • A degree in engineering, town planning or a related discipline, or equivalent professional experience, • At least five years experience in transmission and distribution design, infrastructure planning or a similar environment, • Strong project leadership skills with the ability to coordinate multidisciplinary technical teams, • Experience managing programmes, budgets and client relationships within complex project environments, • Excellent communication skills with the ability to build trusted relationships with colleagues, clients and stakeholders, • Desirable experience includes Development Consent Order projects, overhead line or cable design, substation design, NEC contract knowledge or professional chartershipThe Benefits and Package: In return, you will enjoy:, • Salary Range: Reflective of experience, • Opportunity to lead high profile engineering and infrastructure projects, • Support for professional development and chartership pathways, • A collaborative environment that values safety, learning and continuous improvement, • A culture that encourages innovation, accountability and shared successHow to Apply: This exciting Project Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you are ready to take the next step in your career, we would love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise.

HV/LV Connections Manager Salary: £55,000£65,000 (dependent on experience) Location: Midlands Overview Our client is an established contractor within the infrastructure and utilities sector and is now expanding into the delivery of HV/LV contestable works under NERS accreditation. To support this strategic growth, they are seeking an experienced Manager to lead, develop, and scale this new business area. This senior role requires a commercially minded leader with a strong background in utility connections, capable of driving operational performance while shaping the long-term direction of the ICP function. Role Purpose TheHV/LV Connections Manager will take full responsibility for establishing and growing the clients HV/LV Independent Connections Provider operations across the UK. This includes identifying opportunities, securing new work, overseeing delivery, and ensuring strong commercial and operational outcomes. The ideal candidate will bring proven experience in building or expanding ICP or utility services, with the drive and leadership skills to develop a high-performing team. Key Responsibilities -HV/LV Connections Manager Business Development & Strategic Growth Lead the creation and expansion of the HV/LV ICP service offering Identify an...

Regional Account Manager - Derby & Surrounding Areas(Remote / Field-Based) Are you an ambitious Regional Account Manager seeking a role that offers full autonomy, strong internal support and a fast-paced, transactional sales environment? My client, a workplace solutions provider is looking for a driven Account Manager to strengthen its presence across the region. With substantial market share and a wide-ranging product portfolio, the business offers an excellent platform for someone eager to grow, learn, and achieve exceptional results. As a Regional Account Manager, you will take ownership of developing the substantial existing account base while driving growth and new business activity. Working consultatively, you'll identify solutions across workplace supplies, facilities essentials, technology, print, PPE, furniture and managed services. This role is ideal for a motivated sales professional who thrives on building relationships, understanding customer needs, and generating sustainable revenue. Key Responsibilities:<...

At Cistermiser, we are market leaders in intelligent water management solutions, helping organisations reduce water consumption, improve sustainability performance, and drive operational efficiency across commercial buildings. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. We are looking for an ambitious and commercially driven Business Development Manager to join our growing sales team. This is a high-impact field sales role focused on winning and developing commercial washroom projects across both public and private sectors. This is an exciting opportunity for a proactive sales professional with experience in the plumbing, heating, or commercial building services sector who thrives on creating opportunities, building relationships, and closing high-value projects. The Role: As Business Development Manager, you will take ownership of a defined territory and be responsible for generating new business growth through specification-led sales activity. You will work closely with end users, estates and sustainability teams, building owners and facilities managers to create demand for Cistermiser’s range of commercial washroom flushing systems and cold water tank management solutions. The role will cover the midlands, and ideal candidates will be on patch in this location. Your focus will include: Developing new business opportunities across commercial washroom refurbishment and new-build projects Creating demand with clients, estates teams, sustainability managers, building owners, and facilities management professionals Working with merchant and distribution partners including Wolseley, BSS, and City Plumbing while Building relationships with M&E contractors and FM contractors Presenting water-saving solutions and demonstrating ROI through washroom water surveys while Building and maintaining a strong project pipeline using CRM systems Specifying products from project drawings and sanitaryware schedules Managing projects from initial lead generation through to survey, business case development, specification, and close Projects will range across sectors including: Education Hotels & hospitality Leisure facilities Public sector Commercial buildings Private sector developments What We’re Looking For: We are seeking a motivated, energetic, and commercially astute sales professional who enjoys winning business and building long-term client relationships. The ideal candidate will have: Field sales experience within the plumbing, heating, or commercial building services sector and Experience selling through specification channels and engaging with decision makers Strong relationship-building and consultative sales skills Experience working with M&E contractors, FM contractors, consultants, architects, or end-user clients Knowledge of merchant routes to market including Wolseley, City Plumbing, or BSS A proven track record of generating new business Ideally, you will have sold products such as: Flushing systems Flush controls Urinal flushing solutions Washroom valves Showers Sanitaryware Commercial washroom products Related plumbing solutions Most importantly, you will be: A proactive hunter mentality sales professional Personable and confident in front of customers Dynamic, enthusiastic, and self-motivated Highly organised with strong commercial awareness Passionate about delivering sustainable water-saving solutions Why Join Cistermiser? At Cistermiser, you’ll be joining an established and respected brand with a strong reputation for innovation and sustainability in the commercial water management sector. You’ll have the opportunity to work on meaningful projects that help organisations reduce water waste, lower costs, and improve environmental performance — while building a successful and rewarding sales career. If you are driven by winning new business and want to be part of a growing and forward-thinking organisation, we’d love to hear from you

Regional Account Manager - Derby & Surrounding (Remote / Field-Based) Are you an ambitious Regional Account Manager seeking a role that offers full autonomy, strong internal support and a fast-paced, transactional sales environment? My client, a workplace solutions provider is looking for a driven Account Manager to strengthen its presence across the region. With substantial market share and a wide-ranging product portfolio, the business offers an excellent platform for someone eager to grow, learn, and achieve exceptional results. As a Regional Account Manager, you will take ownership of developing the substantial existing account base while driving growth and new business activity. Working consultatively, you'll identify solutions across workplace supplies, facilities essentials, technology, print, PPE, furniture and managed services. This role is ideal for a motivated sales professional who thrives on building relationships, understanding customer needs, and generating sustainable revenue. Key Responsibilities: * Build and maintain long-term customer relationships to secure future sales. * Increase sales and margin through proactive account development and new business generation. * Maintain strong product and market knowledge to support customer decision-making. * Collaborate effectively with internal teams to deliver a high-quality customer experience. * Achieve sales, activity and growth targets within your territory. * Network and communicate with customers at a variety of levels. * Manage tenders, quotes and contracts accurately and on time. * Monitor territory performance and identify opportunities for expansion. About You: To succeed in this position, you should bring experience in a business-to-business sales role where activity, pace and relationship management are key drivers of success. You may currently be working as a Business Development Manager, Account Manager, Field Sales Executive or similar, ideally within sectors such as workplace supplies, facilities, technology, print services, PPE, furniture, consumables or any related product-led or service-led environment. You should also demonstrate: * A track record of developing accounts and generating new business in a competitive market. * Experience managing a varied sales pipeline and handling multiple opportunities simultaneously. * Confidence communicating with decision-makers at all levels, from operational contacts to senior leaders. * The ability to work independently, plan your diary and manage your time effectively in a field-based role. * Strong commercial awareness and the ability to identify growth opportunities quickly. * A proactive, resilient and positive attitude, with a genuine desire to learn, develop and achieve. Package: * Basic salary: up to £37,000 * £450 per month car allowance * Uncapped commission * Remote, field-based role with full diary autonomy * Extensive internal support and ongoing development This is an excellent opportunity for a motivated sales professional ready to take the next step in a supportive, high-energy environment. ST TALENT is acting as an Employment Agency in relation to this vacancy and is recruiting on behalf of our client

Consortium Professional Recruitment are pleased to be working with a well established engineering and infrastructure consultancy to recruit a Project Manager. This is an excellent opportunity for an experienced professional who enjoys leading multidisciplinary teams and delivering complex development and design projects. As a Project Manager, you will take ownership of project delivery across engineering and development programmes, ensuring projects are delivered safely, efficiently and to a high technical standard. The Project Manager will also play an important role in building strong client relationships while supporting the development of colleagues within the wider team. The Opportunity: As a Project Manager you will play a key role in: Leading multidisciplinary project teams to deliver engineering and development projects on time and within budget Managing project contracts, variations and commercial performance to protect project outcomes and minimise risk Overseeing project programmes, site visits, surveys and subcontractor engagement to ensure efficient delivery Supporting tender submissions, preparing cost estimates and contributing to new business opportunities Mentoring and supporting junior colleagues while promoting collaboration and strong team performance Your work will directly contribute to the successful delivery of major infrastructure and engineering programmes that support the UK’s future energy and development needs About You: We are looking for someone who can bring: A degree in engineering, town planning or a related discipline, or equivalent professional experience At least five years experience in transmission and distribution design, infrastructure planning or a similar environment Strong project leadership skills with the ability to coordinate multidisciplinary technical teams Experience managing programmes, budgets and client relationships within complex project environments Excellent communication skills with the ability to build trusted relationships with colleagues, clients and stakeholders Desirable experience includes Development Consent Order projects, overhead line or cable design, substation design, NEC contract knowledge or professional chartership The Benefits and Package: In return, you will enjoy: Salary Range: Reflective of experience Opportunity to lead high profile engineering and infrastructure projects Support for professional development and chartership pathways A collaborative environment that values safety, learning and continuous improvement A culture that encourages innovation, accountability and shared success How to Apply: This exciting Project Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you are ready to take the next step in your career, we would love to hear from you. Please apply with your CV attached. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven’t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise

In a Nutshell We have an exciting opportunity for a Technical Coordinator to join our team within Vistry North Midlands, at our Castle Donington office. As our Technical Coordinator, you will co-ordinate all technical information between external consultants and internal departments throughout the design and construction process. You will ensure all approvals are obtained and information received and issued to allow for a prompt start on site. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 39 days annual leave plus bank holidays 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Christmas company shutdown Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality Full Current UK Driving License or equivalent Proven working experience in Architecture / Civil Engineering Previous experience in Residential Housing sector Proficient in regulatory approvals including all section agreements (section 38 §ion 104 designs) Project management and supervision skills Thorough, with strong attention to detail Ability to confidently challenge decisions made by others Quick and eager to learn, with a focus on continuous development Ability to communicate well with individuals at all levels Proficient in MS Office programmes Analytical approach Knowledge and understanding of 4 Projects Viewpoint at an operational level To have a positive and flexible approach to work, integrate with the existing team and provide support and guidance to others when required Excellent communication and interpersonal skills with the ability to effectively liaise and co-ordinate activities between departments Great attention to detail Prioritise workload when managing multiple contracts / tasks Desirable Degree or similar qualification in Construction Management / Civil Engineering/ Architecture or other related discipline would be beneficial CAD/REVIT Skills desirable More about the Technical Coordinator role Comply with the company Life of Site processes. Ensure all drawings and details are accurate and commercially suitable throughout the design and construction phase stages. Co-ordinate and chair design team meetings with internal and external participants Attend and contribute to progress meetings on site as required. Co-ordinate the planning process where required and review planning approval to ensure conditions are addressed prior to start on site Agree construction specification, SAP and bream strategy for the project Coordinate the submission of a Building Control, Warranty applications and supporting documentation Liaise with consultants and attend meetings to progress all relevant Technical matters Assist Commercial and Buying teams in review and approval of subcontractor design information. Ensure accurate and on time design information in line with client requirements Ensure cost effective design control and buildability Maintain and manage all current drawings/documents/information for all new build contracts on the Viewpoint Platform. Review and check contract documentation, warranties and bond requirements in liaison with Contracts Manager. Apply for and secure statutory body approval of Engineering Designs and ground remediation. Co-ordinate Temporary Works designs. Attend site visits and meetings in order to solve issues that arise during the construction process. Ensure that new regulation requirements are anticipated and incorporated as required Any other duty as deemed necessary. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. #LI-AD1 TPBN1_UKTJ

Senior Buyer / Procurement Manager – MEP Contractor Location: Derby Salary: Up to £75,000 + Excellent Benefits Package Package Includes: • Up to £75,000 basic salary, • 8% pension contribution, • Car allowance, • Private healthcare, • Bonus scheme, • Opportunity to work with a market-leading MEP contractor on major projects exceeding £50 million The Opportunity: A market-leading MEP Contractor is seeking an experienced Senior Buyer to join their established commercial and procurement team based on a major project in Derby. This is an exciting opportunity to play a key role in delivering multiple high-profile mechanical and electrical packages across this major manufacturing facility, with package values in excess of £20 million. You will be responsible for leading procurement strategies across this multi-phased scheme set to run for 5+ years, ensuring the timely and cost-effective sourcing of materials, plant, and subcontract packages while maintaining the highest standards of quality and compliance. Key Responsibilities: • Manage procurement of mechanical and electrical materials across multiple projects, • Source and negotiate subcontract packages including specialist M&E services, • Develop and maintain strong supplier and subcontractor relationships, • Secure best value through strategic purchasing and negotiation, • Monitor market trends, supplier performance, and material availability, • Collaborate closely with commercial, operational, and project delivery teams, • Ensure procurement activities align with project budgets and timelines, • Support risk management and supply chain resilience strategies Candidate Requirements: • Proven experience as a Senior Buyer, Buyer, or Procurement Manager within the M&E / MEP sector, • Strong understanding of mechanical and electrical building services procurement, • Experience procuring both materials and subcontract packages, • Background working with MEP contractors or major building services companies, • Excellent commercial awareness and negotiation skills, • Ability to manage multiple projects simultaneously, • Strong communication and stakeholder management skills, • Ideally based within commutable distance to Bristol Why Apply? This is an excellent opportunity to join one of the UK’s leading MEP contractors, offering long-term career progression, exposure to landmark projects, and an exceptional salary and benefits package. If you are an ambitious procurement professional with a strong M&E background looking to progress your career with a major contractor, we would like to hear from you. Keywords - Buyer, Senior Buyer, Sub contract Buyer, Procurement Manager, Senior M&E Buyer, MEP Buyer, Senior MEP Buyer, Buying Manager

We’re looking for an experienced Building Maintenance Manager for our client, a well‑established East Midlands private property portfolio holder, to lead the day‑to‑day upkeep, repair, and compliance of their buildings. This is a key role for a proven maintenance professional who will ensure facilities remain safe, fully operational, and maintained to a high standard. You will take responsibility for managing maintenance teams, coordinating contractors, and delivering consistent, high‑quality facilities services across the portfolio What you’ll be doing: • Leading and managing all maintenance operations, including planned, preventative, and reactive maintenance • Overseeing repairs, refurbishments, and building improvement projects • Managing and coordinating maintenance teams and external contractors • Conducting regular building inspections and resolving issues proactively • Ensuring compliance with health & safety regulations and building standards • Managing budgets, procurement, and cost control for maintenance activities • Responding to emergency maintenance issues with minimal disruption • Maintaining accurate records, compliance logs, and maintenance reports • Overseeing key building systems including HVAC, electrical, plumbing, and utilities • Ensuring high standards of cleanliness, security, and overall site presentation What we’re looking for: • Proven experience in building maintenance, property maintenance, or facilities management • Strong knowledge of building systems and day-to-day facilities operations • Experience leading maintenance teams and managing external contractors • Good understanding of UK health & safety regulations and compliance standards • Strong organisational, problem-solving, and budget management skills • Relevant trade, technical, or facilities management qualifications (preferred) What to expect: • Site-based role (with multi-site responsibility where applicable) • A varied and hands-on position with real impact • Flexibility may be required for emergency call-outs If you’re a proactive leader who takes pride in creating safe, efficient, and well-maintained environments, we’d love to hear from you

SITE MANAGER Location: Derby Salary: £46k, rising to £48k following probation We are supporting a specialist Manufacturing Improvement Consultancy in their search for a Site Manager to oversee onsite operations, customer relationships and operational performance. This is an excellent opportunity for an experienced operations or site management professional to lead onsite teams, drive process improvements and ensure the successful delivery of contractual obligations while maintaining high levels of customer satisfaction. The Role: As Site Manager, you will be responsible for: Onsite Operations Management – Managing onsite operations and leading the delivery of customer-focused services in line with contractual requirements. Team Leadership – Supporting, mentoring and developing onsite teams to drive performance and operational excellence. Customer Relationship Management – Building and maintaining strong customer relationships at a local operational level. Process Improvement – Leading process adherence activities and supporting continuous improvement initiatives. Operational Communication – Coordinating communication between site teams, operations managers, key account managers and customers. Meeting & Schedule Coordination – Leading local meeting schedules and operational review cadences with customers, suppliers and internal teams. Commercial Support – Supporting quotation processes and ensuring commercial alignment across operations. Health & Safety Compliance – Maintaining health & safety standards and ensuring training requirements are met. KPI & Performance Management – Managing operational KPIs including delivery, profitability, customer satisfaction, cost savings and inventory performance. Supplier & Issue Management – Managing supply base relationships and supporting high-level customer and vendor issue resolution. Performance Reviews – Conducting performance reviews and supporting the ongoing development of onsite staff. What We’re Looking For: Previous experience within site management, operations management or supply chain operations. Strong leadership and people management skills. Excellent communication and stakeholder management abilities. Strong organisational and problem-solving skills. Commercial awareness and understanding of operational performance metrics. Experience managing customer relationships within operational or manufacturing environments. Ability to manage multiple priorities in a fast-paced environment. Strong Microsoft Office and Excel skills. Proactive approach with a focus on continuous improvement and customer service. This is a fantastic opportunity to join a growing operational team where you can make a direct impact on customer satisfaction, operational delivery and team performance

Dual Registered Manager – Brand New Children’s Homes (EBD / LD) Littleover, Derby (DE23) Salary: £80,000 ~Are you ready to shape two brand‑new children’s homes from day one? ~Are you looking for a children’s care provider that puts people and purpose first? ~Do you want to join a growing provider at an exciting moment in its journey? This is a rare opportunity to join a genuinely supportive organisation at an exciting stage of growth and play a key role in shaping services from the very beginning. The provider already operates homes rated Ofsted “Good” (December 2025) and is recognised for its family‑feel culture, strong values, and a genuine commitment to doing things properly - for both children and staff. About the Organisation This provider’s mission is to create a future where every young person, regardless of their challenges, can thrive. They are deeply committed to: • Safety, inclusion, and empowerment, • Treating every young person as an individual, • Championing diversity and equal opportunities, • Building resilience, confidence, and independence Their philosophy can be summed up simply: Compassion meets expertise to foster brighter tomorrows for children and young people with unique abilities. The Role The Dual Registered Manager will take responsibility for two new homes in the DE23 area of Derbyshire, leading them through Ofsted registration and into successful operation. The homes will support young people with EBD (open to LD specialisation should that be your expertise). This role offers a high level of trust, autonomy, and flexibility. Hours are worked to suit the needs of the homes, staff, and young people—there is no rigid “clock‑watching” culture. Senior leadership is supportive and accessible, not hands‑off. Key Responsibilities Include: • Registering and managing two children’s homes with Ofsted, • Leading, inspiring, and developing stable, happy staff teams, • Creating safe, nurturing, and personalised environments where young people feel at home, • Ensuring safeguarding, quality, and compliance are always exceptional, • Working collaboratively with families, social workers, and other professionals, • Embedding a positive, open, and child‑centred culture across both services The Ideal Candidate This opportunity is suited to an experienced Ofsted Registered Manager who believes in the sector and wants to make a real difference. You will have: Essential • Previous experience holding an Ofsted registration, • Experience within EBD or LD children’s settings Preferable • A Good or Outstanding Ofsted rating history, • Experience within EBD or LD children’s settings, • Previous experience of opening and registering new homes, • Level 5 Diploma in Leadership & Management (or working towards), • A warm, positive leadership style that fits a happy, family‑oriented culture This role would suit someone who may have had a poor experience with a previous provider and wants to see that there are still excellent organisations doing things the right way. What’s On Offer • £80,000 salary, • Responsibility for two brand new, purpose‑prepared homes, • Supportive senior leadership and genuine autonomy, • Flexible working approach, • Your birthday off and paid, • If you have children under 16, their birthdays off and paid as well, • Ofsted Performance Bonuses:, • Good – £1,000 bonus + staff team meal, • Outstanding – £2,500 bonus + staff team meal + £50 voucher for every staff member Why This Opportunity Stands Out • Brand new homes with no legacy issues, • A provider that genuinely lives its values, • Children treated as individuals, not placements, • Leadership that is trusted, supported, and appreciated, • A chance to leave a long‑term legacy across two services Interested? If you’re an experienced Registered Manager (or Dual Registered Manager) looking for a role where your leadership will truly matter, I’d love to have a conversation with you about this opportunity. Please get in touch to find out more or to apply. When advertising temporary roles, Net Temps acts in it’s capacity of an employment business. Net Temps Limited supplies temporary, freelance and permanent labour to the social care, construction, precast and manufacturing industries across the UK. Combined, our staff have over 160 years’ experience placing candidates in roles that match their career expectations. Trading for over 25 years we have the client connections to assist your next move. Net Temp is an equal opportunities employer. Our policy is to recruit a diverse workforce and follow the guidelines of the Equality Act. We are committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships

Senior Buyer (Engineering / Manufacturing) £45,000 - £48,000 + Development + Potential for Progression + 33 Days Holiday + Health & Wellbeing Benefits Derby Certain Advantage is hiring for a Senior Buyer, based near Derby. This role is on a permanent basis and is fully site-based. Are you a Buyer, with experience working in an engineering / manufacturing environment, looking to step into a key role, which has arisen due to ongoing growth, with a high degree of autonomy? Do you have a strong background in procurement, looking to step into a dynamic role, where you’ll play a key role in driving cost savings, improving supplier performance, and supporting critical operational delivery within a fast-paced, project-led environment? This is an excellent opportunity to join a well-established, rapidly growing manufacturing business, where you’ll play a critical role in coordinating production activities, supporting teams on the ground, and driving operational standards. The Company: We are working with a well-established rail engineering business based in Derby, supporting rolling stock modification, refurbishment, and maintenance programmes across the UK. The business is continuing to grow, with a strong pipeline of work and a focus on operational excellence. The Role: This role is for a Senior Buyer, reporting to the Purchasing Manager, with responsibility for sourcing and managing materials and services across engineering and manufacturing categories. You will play a key role in ensuring materials are delivered on time and in full, while driving cost efficiencies and building strong supplier relationships. Day to Day: Procure direct and indirect materials and services, with a focus on engineering and manufacturing categories Engage early with internal stakeholders and suppliers to ensure optimal sourcing decisions Lead supplier negotiations and develop cost-saving strategies Build and manage long-term supplier relationships, improving performance and reliability Ensure materials are delivered on time and in full to meet operational and project requirements Work closely with engineering, production, and quality teams to resolve material issues Manage inventory levels, reduce obsolete stock, and define safety stock strategies Deliver against key KPIs including cost, quality, service, and cash Manage and reduce invoice queries Support wider business projects and ad hoc procurement activities as requiredThe Individual: Extensive procurement experience within a manufacturing or engineering environment Proven track record of negotiating and delivering cost savings Experience managing key supplier relationships Strong understanding of MRP/ERP systems and inventory management Excellent communication skills and ability to build internal relationships Able to work under pressure and solve problems proactivelyQualifications: Degree qualified (or equivalent experience) CIPS Level 3 or 4 Full UK driving licenceBenefits: Employee Electric Car Scheme Cycle to Work Scheme Annual Salary Reviews & Pension Contributions Monthly Rewards & Recognition Long Service Awards & Gift Vouchers 33 Days Holiday (increasing with service) Company Socials Career Development & Sponsored Training Free Eye Tests & Specsavers Vouchers Holiday Trading Scheme Employee Discount Platform (Retail, Gyms, Tech, Travel) Employee Assistance ProgrammeDoes this sound like your next career move? Apply today. Working with Certain Advantage We go the extra mile to find the best people for the job. If you are hunting for a role where you can make an impact and grow your career, we will work with you to find it. We work with businesses across the UK to find the best people in Finance, Marketing, HR, Business Support, IT and Engineering. If this job is not for you, head to (url removed) and register for job alerts and career guidance tips

Registered Children’s Home Manager – Brand New EBD Service Location: Derby Salary: £60,000 per annum Contract: Full-time, Permanent We’re supporting an established care provider who is expanding into children’s residential services and is now seeking a Registered Children’s Home Manager to lead their first children’s home in Derby. This is a brand-new 2-bed EBD home, with the property secured, planning approved, and an external consultancy already in place to support the registration and setup process. The provider brings strong operational experience from adult care and is committed to building a high-quality, compliant children’s service from day one. About the Home New 2-bed EBD children’s home Property secured with planning in place External consultancy supporting registration and setup Opportunity to shape the service, culture, and care model from the outset This role offers genuine autonomy alongside structured professional support, making it an excellent opportunity for a Registered Manager who enjoys building services and setting standards. The Role As Registered Manager, you will: Lead the Ofsted registration process and prepare the home for opening Develop and embed policies, procedures, and quality standards Recruit, train, and lead your own staff team Ensure full compliance with the Children’s Homes Regulations 2015 Embed safeguarding and trauma-informed practice throughout the service Build strong relationships with external professionals and commissioners Create a safe, nurturing environment where young people with EBD can thrive The Ideal Candidate We’re keen to speak with candidates who have: Previous experience as a Registered Manager within children’s residential care Strong knowledge of Ofsted regulations and registration processes Experience supporting children with Emotional and Behavioural Difficulties (EBD) Level 5 Diploma in Leadership & Management for Residential Childcare (or working towards) The confidence and drive to lead a service from the ground up What’s on Offer Salary of £60,000 per annum Opportunity to lead a brand-new service from inception External consultancy support throughout registration Autonomy to shape the home’s ethos, structure, and standards Backing from an experienced care provider entering children’s service

Logistics & Transportation - Business Development Manager Derbyshire - Hybrid This role will suit commercial professionals looking for a business where then can really make a difference. As an already established £250m business the business is set to undergo a companywide transformation and build out a best in class commercial function across the whole business. If you have strong business development and relationship building skills this position will offer exceptional career opportunities and earning potential. Our client operates extensively in the UK Transport sectors. They have a very exciting growth journey so far with a real focus upon people and have built a strong local and national reputation that customers can trust. They are now looking to attract and very high quality commercial people to build out the commercial teams nationally. The role will report into the National Sales Director and work closely with the local General Managers to facilitate and expand the customer portfolios across Haulage & Network Customers. This site is more of a contract logistics business, with a huge opportunity for growth and to sell in a broad range of group logistics services. This role is about revenue growth and the customer profiles are more blue chip. Role accountabilities • Identification of new prospects and opportunities across Transport, Warehousing and Network Growth across the Group., • Client interface and relationship building activities, • Securing organic and new business, • Presenting and communicating with customers to a very high standard, • Market insight and competitor understanding, • Clear and concise account development activities with strong and accurate reporting, • Attending industry events and networking activities The Profile • You will have 5 years + selling experience with a strong track record of developing both new business and growing accounts., • Ideally you will have some knowledge of the transport/ Logistics markets having either sold into them or worked closely with them., • The most important factor is commercial experience and success in working in B2B., • You will be ambitious, well-motivated and looking for an opportunity to really sink your teeth into., • You will be a naturally proactive person with strong organisational skills and a flair for engagement. The Person • Really strong interpersonal skills, • High standards of themselves and others, • Resilient, positive nature who brings a passion and enthusiasm to what they do The Reward • Base Salaries between £50,000 - £65,000 dependent upon experience, • Car Allowance, • Bonus Scheme – up to 20%, • Pension, • Hybrid working model, travel to other sites also required This is an excellent time to be joining this business, under strong leadership and with a real Vigor to transform and growth the entire Group the next 5 years will be truly an exciting chapter of the businesses success story. Please get in touch to discuss

Depot Manager Salary: £40,000 Hours: Monday–Friday, 7:30am–4:30pm Benefits: Company Vehicle | 25 days holiday + Bank Holidays Our client, a leading provider of machine control and survey technology, is seeking an experienced Depot Manager to lead their Machine Control Department in Leeds. Reporting to the Regional Operations Manager, you will take full responsibility for depot performance, working with the technical support team hire & sales, service, logistics, and equipment preparation. This is a hands-on leadership role within a specialist and fast-evolving technical environment. The Role You will lead the day-to-day operations of the Machine Control department, ensuring excellent customer support, efficient service delivery, and strong commercial performance. Key Responsibilities Lead and manage the Machine Control depot team, including technical support staff, engineers, and coordinators Work with the Technical Support Team to ensure customer satisfaction and help resolve issues as they arise. Oversee preparation, configuration, testing, and calibration of machine control equipment prior to dispatch Ensure all customer enquiries and technical issues are handled promptly and professionally Coordinate installations, support visits, and resource planning for engineers and field staff Drive revenue through effective utilisation of equipment, upselling services, and managing customer subscriptions Oversee hire contracts, service activity, and billing accuracy, ensuring all chargeable elements are captured Ensure strong communication between departments including sales, logistics, accounts, and procurement Maintain high standards of customer service, building long-term relationships with clients Ensure compliance with company procedures, health & safety standards, and regulatory requirements Produce reports and track performance against operational and financial targets About You Proven experience in depot, branch, or operations management Background in machine control, survey equipment, construction technology, or plant hire preferred Strong leadership and team development skills Commercial awareness with the ability to drive revenue and control costs Strong technical understanding or ability to manage technical teams effectively Excellent communication and customer-facing skills Organised, proactive, and capable of working in a fast-paced environment Strong problem-solving ability with a structured approach What’s on Offer Competitive salary of £40,000 Company vehicle Monday–Friday working pattern 25 days holiday plus Bank Holidays Opportunity to lead a specialist, growing, and technology-driven department Next Steps If you’re interested, apply with an up-to-date CV via this advert or contact Jack at Kemp Recruitment on (phone number removed) for a confidential discussion

Service Controller £28k-£35k Company based near Derby Job Title Service Controller Department Service & Maintenance Reporting To Operations Manager Location Office-based – Derbyshire Role Overview The Service Controller is responsible for the coordination, control, and administration of all service activity, ensuring engineers are effectively scheduled, service work is delivered on time, and all jobs are accurately recorded and ready for invoicing. This is a key operational role within the business and requires a highly organised individual capable of managing a busy service environment with multiple priorities. The role is focused on operational control, not management or sales. Core Responsibilities 1. Engineer Scheduling & Coordination • Manage and maintain engineer diaries • Schedule Planned Preventative Maintenance (PPM) visits • Coordinate reactive service calls and breakdowns • Allocate work efficiently to maximise engineer utilisation • Adjust schedules in real time based on operational requirements 2. PPM & Service Delivery • Ensure all PPM contracts are scheduled and delivered on time • Monitor upcoming, due, and overdue service visits • Maintain service compliance with contractual obligations 3. Service Management System Control All service activity is managed through Joblogic. • Create, update, and close all service jobs within the system • Ensure all job information is accurate and up to date • Track job progress from booking through to completion Non-negotiable requirement: No service activity is to be managed outside of the system. 4. Service Administration & Invoicing Preparation • Ensure all engineer reports are received and recorded • Verify all jobs are complete and properly documented • Prepare completed jobs for invoicing • Maintain accurate service records and documentation 5. Customer Communication • Book and confirm service appointments • Provide updates to customers where required • Act as the primary point of contact for service enquiries • Maintain professional and responsive communication at all times 6. Service Opportunity Coordination • Record engineer-identified repair or upgrade opportunities • Pass all opportunities to the Service Sales function • Track progress through to scheduling where approved Role Boundaries This role does NOT include: • Managing engineer performance (Operations Manager responsibility) • Sales, quoting, or upselling (Service Sales responsibility) • Department strategy or financial management Key Skills & Experience Essential • Experience coordinating engineers or field-based teams • Strong organisational and scheduling ability • Experience using service management or scheduling systems • High level of accuracy and attention to detail • Ability to manage multiple tasks in a fast-paced environment • Strong communication skills Systems • Experience with **Joblogic or similar platforms is essential • Confident managing workflows, scheduling, and records within a system-driven environment Desirable • HVAC / air conditioning / building services experience • Facilities management or engineering coordination background • Experience managing PPM contracts Key Performance Indicators • Engineer utilisation • On-time completion of PPM visits • Accuracy of Joblogic records • Time from job completion to invoicing readiness • No lost or unrecorded service activity My client is a growing specialist in HVAC, air conditioning, and energy-efficient building solutions, delivering installation and service works across commercial and domestic sectors. Salary & Package • £28,000 – £35,000 depending on experience • Office-based role • Opportunity to join a growing and structured business Important This is not a passive administrative role. My client are looking for someone who can take control, maintain structure, and ensure nothing is missed. If this sounds like you please send George your cv in the first instance

Are you passionate about building meaningful client relationships and driving real business impact? We’re looking for a Key Account Manager to join our growing Client Accounts team, where you’ll take ownership of some of our most important customer relationships and play a key role in shaping their long-term success. This is an exciting opportunity to step into a highly visible role where you’ll act as a trusted advisor to strategic clients - working collaboratively to enhance service delivery, improve performance, and unlock new opportunities for growth. You’ll combine insight, data, and strong stakeholder management to ensure we consistently deliver exceptional service and value. What You’ll Be Doing In this role, you’ll lead the end-to-end management of strategic accounts, driving customer satisfaction, retention, and commercial performance. You’ll: Build and nurture strong, long-term relationships with key client stakeholders Use data and insight to analyse service performance, identify trends, and drive continuous improvement Lead service review meetings and present performance and KPI reports Act as the primary escalation point for strategic client issues Collaborate with internal teams including Service Delivery, Change Management, and Project Delivery Drive innovation in service delivery models to enhance customer experience and outcomes Contribute to account growth through strategic planning and optimisation of commercial performance This is a role where no two days are the same - you’ll be managing multiple priorities while making a tangible difference to both client success and business growth. What We’re Looking For We’re keen to hear from individuals who are commercially aware, relationship-driven, and thrive in a fast-paced environment. You’ll bring: Experience in a client-facing B2B account management role Strong stakeholder management and influencing skills Excellent analytical and problem-solving capabilities Confidence in presenting to senior audiences The ability to manage multiple workstreams and priorities effectively A proactive mindset with a passion for continuous improvement Experience within IT or managed services environments, or knowledge of frameworks such as ITIL, would be an advantage but isn’t essential. Why Join Us? This is more than just an account management role - it’s an opportunity to take ownership, shape strategy, and make a real impact. You’ll be part of a collaborative, forward-thinking team where your ideas and expertise are valued, and where you can grow your career while delivering outstanding results for our customers. This role also offers a flexible hybrid-working approach. If you’re ready to take the next step and play a pivotal role in managing and developing strategic client partnerships, we’d love to hear from you

We appreciate most people don’t grow up thinking: “I am going to be a recruitment consultant.” Yet its fast becoming a career of choice! Why do you suppose that is? Because it turns natural skills and ability into a high-performance career, high earning and high learning career: Uncapped earnings: no ceiling on what you can make Fast-track progression: promotions based on results, not time served Commercial skillset: sales, negotiation, business development, consulting Meritocratic environment: effort directly drives success Real impact: helping people build careers while supporting critical industries Recruitment is a career where you’re in control of how far and how fast you go. At Ford & Stanley Talent Services Group, we don’t purely rely on securing talented recruiters from direct competitors. We invest in training and developing our own talent with hiring strategy based on mindset, drive, and potential. In June 2026 we have opened up 4-6 opportunities for new team members to join our award-winning business with no direct experience within recruitment. We have some incredible success stories that include an estate agent bought in as a trainee recruiter and now a Business Area Manager. A restaurant team leader developed into a Head of Research. A university careers advisor now senior consultant. Business graduate now Senior Consultant, Call centre team leader into Operations Manager, car sales executive into managing consultant and ex forces into director. To name a few. Already successful as Car Sales Executive Estate Agent / Lettings Negotiator Call Centre / B2B Sales Professional Automotive, Engineering or Manufacturing Team Leader Graduate with competitive backgrounds (sports, business, etc.) Ex forces You could be exactly who we’re looking for: If you’re used to targets, people interaction, and working under pressure - you already have the foundation. We can take care of the rest. Why Ford & Stanley? We’ve built a business designed for people who want to push themselves and be rewarded for it. Structured, high-quality training from day one Clear progression into senior & leadership roles A high-performance, supportive team culture Exposure to major industries like engineering, rail, and infrastructure A company that invests in long-term careers, not quick hires Click here to find out more about our business and our people What you’ll get Competitive base salary Uncapped commission scheme Bi-annual talent review board opportunities for promotion Structured development & coaching with clear career progression pathway Incentives, socials, and a high-energy environment £500 Internal Recruitment Referral Scheme. 5% Pension Scheme 22 + 8 holidays per annum rising to 25 with service Extended Christmas Break & Company Shutdown Life Assurance 4 x Annual Salary Health Shield Annual Cash Allowances covering optical, dental, chiro, massage, gym memberships & more Half-Year Company Away Day Monthly Team Social Budget Annual Christmas Party Fully Expensed iPhone Laptop with seamless remote connectivity to all company infrastructure Fully Stocked Beer & Prosecco Fridge Free parking Facilities - team recreation area including table tennis 2 Tier Car Allowance CSR initiatives including opportunities to plant trees at our privately owned Conservation Meadow via our tree for every placement initiative 24/7 Mental Fitness & Performance Coach Access Who should apply? You don’t need recruitment experience. You do need: Drive and ambition Resilience and competitiveness Confidence with people Resilience Confidence & Personable Self-Motivation Positivity & Energy Curiosity & Inquisitiveness Do you recognise these core skills in yourself? Communication Relationship Building Sales & Negotiation Organisation & Time Management Problem Solving Attention to Detail Commercial Awareness Team player This could be the career move that changes everything

Job Description - Team Leader Salary: £29,737.50-£30,712.50 (£15.25-£15.75 per hour) + £2000 JOINING BONUS * Enhanced overtime of +£2 per hour * £50 sleep in rate (up to £4800 per year) Shifts: 2 days on 4 days off About Us: 5ab Care is a provider of children's residential care services, dedicated to providing high-quality care and support to children and young people. Our focus is on creating a nurturing and supportive environment where children can thrive and achieve their full potential. What we offer: JOINING BONUS OF £2000! (*subject to T&C’s) Employee Assistance Programme – 24 hour access to expert advice and compassionate guidance, designed to help you deal with personal and professional problems that could be affecting your home life or work life, health, and general wellbeing Private Healthcare scheme – private GP, dentist and optician cashback, therapies and outpatient, ,giving you fast access to diagnostics and medical treatment should you need it 210 hours annual leave Pension scheme – 3% employer contribution Double pay on shifts over Christmas and New Years Eve Exclusive discounts and deals through Wellbeing Solutions – Cinema, shopping, days out and more! Eyecare vouchers including a full eye care examination and £20 discount off of glasses Cycle to work scheme – value up to £750 Service bonus at 2 years, 5 years and 8 years of service up to £(Apply online only)% training funded by employer (Inc. diplomas Level 3,4 & 5) Free DBS check Blue light card Referral bonus scheme – up to £500 depending on level of role Gifts for birthdays, wedding and new baby – up to £60 A great work/life balance Company social events - these gatherings are a great opportunity to relax, have fun, and connect with colleagues outside of work, strengthening our team spirit throughout the year Team building activities designed to strengthen collaboration and create lasting connections within your team Electric car scheme The Role: We are currently seeking a dedicated and experienced Senior Residential Care Worker or Team Leader to join our team in Burton Upon Trent/Derby. As a Team Leader at 5ab Care, you will be responsible for providing leadership and support within our home. You will work closely with the Registered Manager and Deputy Manager to ensure the highest standards of care are maintained at all times. The role requires a compassionate and dedicated individual who is committed to making a positive difference in the lives of children and young people. Key Responsibilities: Provide day-to-day leadership and support to a team of Residential Care Workers. Ensure that the physical, emotional, and social needs of children and young people are met. Develop and maintain positive relationships with children, young people, and their families. Responsibility for safeguarding and promoting individual rights, providing quality care which is free from oppression, and where differences are respected and valued Act as a role model and mentor to our Residential Support Workers, providing guidance and support as required Assist the Registered Manager in the implementation of care plans and risk assessments Ensure that all records and documentation are accurate and up-to-date Requirements: * NVQ Level 3 or above in Children and Young People Workforce or equivalent * Previous experience working in a residential care setting with children and young people. * Leadership and management skills * A compassionate and caring approach * Flexibility to work shifts, including evenings, weekends, bank holidays and available for ‘on call’ duties if required * A full driving license is required for this role If you are passionate about making a positive difference in the lives of children and young people – click apply now! 5ab Care are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check and satisfactory references

Health and Safety Advisor The Company This Health and Safety Advisor (QSHE) role is with one of the global leaders in the facilities management and property services sectors, providing a wide range of services to a multi-national client base. Part of their offering includes acting as a principal contractor, undertaking a diverse range of projects within their clients existing property portfolio/estates including M&E upgrades, building fabric refurbishment and commercial fit out with values from £50k - £5million. The Role Ideally for this role we are looking for someone who has a main contracting background where you have been responsible for overseeing multiple projects at a strategic level. Key Responsibilities • To act as the QHSE focal point, • Ensures that QHSE standards, policies, and operating objectives are consistent, • Proactively appraise risk and oversee the safe delivery of projects, • Ensure compliance with all business wide policy, • Ensure construction phase plans and other key HSE requirements are built into projects, • Create and support an environment where observations, accidents and incidents are viewed as an opportunity of learning & improvement., • Provide guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality, ensuring there is appropriate day-to-day support., • Ensure the safe delivery of projects by providing guidance and practical expertise on Health, Safety and Environmental issues in addition to those of Quality., • Lead and support initiatives and best practice activities in all areas of QHSE Project Management., • Coach and support team members and other stakeholders in executing QHSE strategy, tools and techniques., • Consults, coordinates, and serves as principal liaison with project manager leaders on risk management, QHSE procedures and process, knowledgeable understanding of regulatory requirements within the UK, to ensure QHSE improvement, and management., • Monitors, reports and aids in investigation of health and safety and environmental regulatory compliance within projects, • Reviews and oversees all work processes and conditions to ensure HSE (Health, Safety and Environmental) protective measures are optimized. Develops, recommend preventative and improvement measures to ensure the enhancement of QHSE programs., • Support the health, safety and environment aspects of the new business winning process through solutions development, participation in presentations and consultation meetings, bid and contract generation and review through to support during mobilisation and resourcing activities., • To support effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, monthly and ad-hoc reporting and other publications, as appropriate., • Assist and guide as necessary with reviewing existing Policies, Procedures, Risk Assessments and Safe Systems of Work including an appraisal of how these are implemented. The Plus Points This is a great opportunity to join one of the household names in the property sector where you will be given the opportunity to progress into more senior level roles. They offer a competitive remuneration package with a generous bonus structure

Site Manager Location: Working for our Burton office/Site Based - around Derby, Ilkeston, Nottingham, Leicester and surrounding areas, Typically working Monday to Friday 39 hours per week As Site Managers for Novus, you’ll get to see the impact and improvements your role delivers to your customers and team every day – taking your job satisfaction to whole new levels. This varied and challenging role offers you the opportunity to work with and manage a skilled professional trade team, in a secure environment with long-term contracts and the opportunity to grow and learn. Along with utilising your Site Management skills in Social Housing, Planned refurbishment works, you’ll also be looking for ways to add real social value to the communities and customers you work with. Supported by your peers, team, and management to solve problems and trusted to make decisions to grow and develop relationships and revenue. Overseeing the smooth operation of multiple assigned sites delivering social housing re-roofing projects, ensuring all personnel perform their duties efficiently and effectively. The aim is to complete each contract on time, within budget, and to the highest quality standards, achieving zero defects while maintaining strict health and safety compliance for the workforce, clients, and the general public. What’s in it for you? • Attractive salary & benefits to suit you, • 27 Days Hols & BH – option to buy or sell holidays, • Company pension scheme – up to 7.5%, • Car Allowance or Fleet Van/Fuel Card, • We also offer a; Discounted Healthcare Scheme, High street & lifestyle discounts including Taste card, a day paid volunteering per year, length of service awards, and more…. An outline of your responsibility as a Site Manager • Manage site teams, work activities and resources to meet the requirements of individual contracts., • Manage the selection and formation of site personnel teams (including Sub Contractors), • Collate all preconstruction information (packs, asbestos surveys etc)., • Ensure all necessary contract documentation / reports are accurate and produced on time in conjunction with the Contracts Manager., • Identify site hazards and ensure risk assessments and control methods are implemented via the Construction Phase Health, • Ensure all sites work comply with Legal and Statutory requirements, including Health, Safety and Welfare, • Assist in the preparation process for estimates, bids and tenders in partnership with the Contracts Manager., • Create, manage and report on projects with multiple, live site locations through the use of a master programme. About You The successful Site Manager will enhance the existing team and will have strong experience in Planned refurbishment Works, within Social Housing/tenanted properties and have a good working knowledge of Internal or external refurbishments, previous Roofing knowledge not essential. Managing the delivery through to completion/ handover. Managing a few sites at any given time. Commercial awareness ensuring costs are meeting budget requirements. You will need to hold a Full UK driving licence to travel to Sites daily. You must hold SMSTS or associated NVQ and First aid at work, as well as being confident with IT and proficient in MS Office. The role will require a DBS check A little bit about us Novus Property Solutions is a dynamic, award-winning property maintenance, refurbishment, compliance, and decarbonisation specialist with more than 700 colleagues in 19 locations across Great Britain, providing a combination of local knowledge and national strength. We are a social and environmentally responsible family-owned business with a rich 129-year heritage, delivering a range of bespoke services and solutions to a wide variety of clients. Our vision is to be the leader in building and maintenance solutions, delivered with compassion and care for the communities in which we operate At Novus Property Solutions we value people, and we are committed to building an inclusive and diverse workplace that enables our people to bring their full selves to work. We understand for many reasons that people very rarely meet all the criteria laid out in the job advert, so, we encourage you to apply for the role even if you do not meet all the criteria or hold all the qualifications. You may be just who we are looking for to join our award-winning Property Maintenance company in this, or another role

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