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Job Title: Device Manager Salary: Competitive + Benefits! Location: On-site, Birmingham Business Park, Solihull Parkway Working Hours: Monday - Friday, 40 hours Job Status: Permanent Who we are! The Constellation Technology Team provides a group-wide set of Technology Products and Services across the Constellation Automotive Group. This includes the following divisions BCA UK, We Buy Any Car, cinch, BCA EU and Marshall. Our roles support both a cross section of divisions or could be dedicated to a single division. This provides a unique opportunity to experience a diversity of teams, technology, and businesses across C2B, B2B and B2C. This also provides the possibility to change roles within the Group, and experience new challenges and opportunities. We are growing and are on a key digital transformation journey. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible hybrid working. Role Overview: The End User Device Team is accountable for MDM Services, device imaging, computing hardware standards, remote support tooling and other computing standards. The End User Device Manager is responsible for the strategic and operational management of all end user devices across the organization, including laptops, desktops, mobile phones, tablets, and peripheral equipment. This role ensures the end-to-end lifecycle management of devices — from procurement and deployment to support, maintenance, and decommissioning — aligning with business needs, security standards, and user experience expectations. The manager will lead a team comprising a Team Leader and four technical specialists, fostering a culture of service excellence, continuous improvement, and innovation in device management. Key Responsibilities: Device Lifecycle Management • Oversee the full lifecycle of end user devices: procurement, configuration, deployment, support, upgrades, and disposal., • Ensure devices are compliant with corporate security policies and regulatory requirements., • Manage and configure MDM platforms (e.g., Microsoft Intune, Apple Business Manager, Samsung Knox, SOTI Mobi Control)., • Liaise with hardware and software vendors for procurement, support, and service level agreements., • Oversee timely deployment of OS and application patches to ensure device security and performance. Team Management & Development • Line manage and coach direct reports, handling performance, development, and recruitment, • Foster collaboration and knowledge sharing within the team. Operational Excellence • Ensure timely and effective resolution of device-related incidents and requests., • Monitor and report on device performance, usage, and support metrics., • Drive standardization of device configurations and support processes., • Maintain End User Support and build documentation Strategic Planning & Innovation • Develop and maintain the device strategy aligned with digital workplace goals., • Continuously assess and improve the end-user experience with devices, including performance, accessibility, and usability., • Work closely with service desk, infrastructure, and procurement teams to align device strategy with broader IT goals. Asset Management • Maintain accurate records of all devices, including ownership, location, and lifecycle status. Project Delivery • Lead or support IT projects involving device rollouts, upgrades, or migrations. Skills & Experience Required: Essential: • Proven experience in managing end user devices in a large enterprise., • Strong leadership skills with experience managing technical teams., • In-depth knowledge of Windows, macOS, iOS, and Android platforms., • Familiarity with MDM solutions (e.g., Intune, SOTI MobiControl), endpoint security, and device imaging., • Excellent communication and stakeholder management skills. Desirable: • ITIL certification or equivalent service management experience., • Experience with Microsoft Entra ID, Autopilot, and Zero Trust principles., • Knowledge of accessibility and inclusive technology practices. We’ve put everything in place to ensure you thrive. Competitive salaries, strong core values and an excellent benefits package that includes: • Company Pension Scheme, • An Employee Assistance Programme, • Enhanced maternity, paternity, and adoption leave, • Access to trained Mental Health First Aiders And so much more… As the automotive industry changes, we’re changing with it - putting our people in the front seat for the journey. We’re the number one in what we do for a reason and that’s because of the people we have on our teams. If you want to be a part of a business like this; unrivalled, exciting and appreciative of the work you do, join BCA.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Area Sales Representative (CNC Machine Tools) £40,000 - £45,000 OTE 80K + Car + Phone + Laptop + Pension + Commission Birmingham, West Midlands - WFH Are you a Area Sales Representative from a CNC Machine Tool background looking for the opportunity to progress into a Sales Manager or Account Manager role where the client are offering the chance to earn unlimited uncapped commission. On offer is the chance to join to join a company who are becoming a disruptive player I n the CNC machine tool industry in turn are specializing in the supply, service and installation of metal cutting machinery. They have been established for over 30 years and have a £ multi-million turnover. On offer is the chance to pursue a technical role where you will being consulting with approach recommending the best equipment that a customer needs to buy in order to solve their problem. The role is split between driving new business whilst also coming into a warm desk and being supplied existing accounts to pursue and grow. This role would suit an Area Sales Representative from a CNC Machine Tool background looking for progression and development into a Sales Manager role where you can have uncapped earning potential. THE ROLE Selling Capital equipment - Lathes/Machining Centres/CNC Machines Covering the West Midlands area Consultative, technical sell - providing technical solutions Commission of every sale - uncapped Working from home THE PERSON Technical Sales background CNC Machine Tool background Reference : BBBH22550 Projects, Logistics, Service, Maintenance, Installation, Applications, Engineering, Production, Manufacturing, CNC, Machine Tool, Fanuc, Metal, Cutting, Sales, Business, Development, Manager, Internal Sales, technical Sales, If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

A dynamic organisation in Greater London is seeking an experienced IT Operations Manager to lead infrastructure, support, and service desk teams. This strategic role involves leading a team, aligning IT strategies with business goals, and enhancing service delivery.