Service Desk Manager Location: Birmingham (Hybrid) Salary: Up to £45,000 (doe) Are you an IT professional seeking advancement in your career? We are looking for a skilled Service Desk Manager/Team ...
Role: Service Desk Analyst Location: South Birmingham Salary: £33,00 Join our dynamic Service ... Managing 2nd Line Support tickets, leveraging your expertise to resolve issues escalated from the ...
Service Desk Analyst (French Speaking) Job Description Experience: * Minimum 2 to 3 years of ... Good understanding and hands-on experience of Incident Management process / prioritization and ...
Your responsibilities will include incident management, problem resolution, knowledge management ... Service Desk Analyst
You will work with the Lifecycle Coordinator(s) and Service Desk Manager, to ensure tickets are worked on in an efficient manner and to support SLAs and provide a positive customer experience
As a Tier 1 IT Service Desk Analyst, you will play a critical role in ensuring the smooth operation ... Incident Management: * Receive and respond to incoming calls, emails, and tickets from end-users ...
Independent Financial Adviser - Desk Based AFH Wealth Management is proud to be one of the UK ... As a Desk Based Adviser, your role is to provide ongoing service reviews to existing AFH clients
... of service * Very experienced team/management team * Very low staff turnover * Retained and ... Warm desk / professional sectors * Career progression and personal development Recruitment ...
Competitive Are you ready to lead a team towards excellence in customer service and sales growth ... Excellent communication skills to collaborate with team members, senior management, and external ...
Leading and coordinating the Technology Service Desk to effectively manage incidents and requests. * Restoring service and fulfilling requests as quickly as possible whilst communicating with all ...
Manage the front desk operations, including visitor sign-ins and site access. Coordinate training ... A passion for hospitality and impeccable customer service. Excellent organisational skills and ...
... Management firm based in Bromsgrove as a desk based financial planner who will specialise in the ... Service cover Private medical care The main purpose of this role is to provide high quality ...
Conversant with ICT Service Desk ticketing software. * Appreciation of project management methodologies. * Working knowledge of service delivery frameworks, with reference to supplier management and ...
To comfortably work the front desk ensuring excellent customer service Requirements: Service Manager* You will have experience working in a main dealer, including dealing directly with customers in a ...
IT Support Team Leader Law Firm - Birmingham Are you a Senior IT Analyst or IT Service Desk Team ... managing a team as well as providing hands on technical support. Working in a progressive and ...
FMGive- Ditch the desk and have a fully paid working day each year dedicated to volunteering ... Our commitment to customer service is what sets us apart. Be part of our future If you're ready to ...
Hire Controller, Admin Executive, Admin Manager, Administrator Support Service Desk Team Leader, Service Desk Consultant, Support Consultant, Customer Support, Customer Service Advisor, Client ...
... desk alongside leading and developing a small team of recruiters. # We are open to industry ... rising with service * Training in-house and externally * Regular social activities * Career ...
... from the European Desk in our Client's office and liaising with French Nationals. Benefits ... Manage and respond to incoming calls, emails, and online chats * Strive to deliver world class ...
Service Desk · Maintain high performing service support function including IT Service Desk ... Security · Work alongside the IT Operations Manager General · Attend and contribute to various ...
Working for a Managed Service Provider (MSP) Previous IT experience Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within 3rd Line Service Desk team. Skills ...
Assume ownership of order management for a designated customer portfolio in the UK & Ireland ... Preferred experience in an outbound call centre or order desk environment. * Systems literate ...
... based in Birmingham servicing framework contracts. CRS are a well-established specialist ... desk. You will be the key to the overall performance and smooth running of this core part of CRS
Refine long-term management strategies for OTSN to align with organisational objectives. Essential ... Service desk experience. * Knowledge of LANs and network switches. Technologies : * Cyber Security ...