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IT Coordinator Brookbanks operates nationwide, providing integrated and holistic consultancy services for major infrastructure and development schemes. We have a reputation for designing and delivering complex mixed-use, major residential, and commercial build projects ranging from £5m to £500m. As a UK, privately owned consultancy, we offer autonomy, flexibility and trust. Our people are empowered and supported to challenge the status quo, implement their ideas, and make a real impact. Company size: 130 people, 8 office locations. What’s in it for you at Brookbanks? • Hybrid and flexible working: we trust you to decide how you work best and endeavour to accommodate your personal circumstances., • Personable environment: as a UK, privately-owned consultancy, you’ll be more than just a number., • Roadmap for progression: we’re expanding into new sectors and regions, ensuring we can honour your progression., • Autonomy: you’ll have the freedom to work in your own way, create change and shape the company., • Innovation: free from rigid processes or layers of hierarchy, we encourage fresh thinking and an entrepreneurial mindset. As IT Coordinator you’ll be responsible for: • Coordinating IT operations in collaboration with our external IT service provider., • Set up and configure laptops, software, and user accounts for new staff., • Lead IT improvement projects and support digital delivery tools., • Manage IT infrastructure, backups, and cybersecurity policies., • Oversee software licensing, cloud services, and hardware assets. To learn more over a confidential chat, simply apply or contact Zoe Evans, Head of Talent at

IT Support Engineer Location: Birmingham Jewellery quarter (Head Office) with ad-hoc travel to other company sites (Company car provided) Start Date: January/February Reporting To: Head Office Manager Purpose of the Role • To provide comprehensive IT support across the company’s infrastructure, ensuring smooth operations at the Birmingham Home office and other retail sites. This includes hardware, software, and network support, as well as managing user accounts and troubleshooting issues both remotely and on-site. Key Responsibilities • Technical Support, • Provide first-line and second-line support for all IT-related issues across factory and retail sites., • Troubleshoot and resolve hardware and software problems for desktops, laptops, printers, servers, and EPOS systems., • Manage Office 365 accounts, email configurations, and Microsoft cloud storage., • Configure firewalls and maintain network connectivity (Wi-Fi)., • Support EPOS systems and liaise with external vendors when necessary., • Infrastructure Management, • Maintain and update IT equipment at all sites., • Assist with physical setups (cabling, network installations) if new sites open., • Ensure GDPR compliance in handling customer data., • User Support, • Respond to IT requests via email or phone (no formal ticketing system is in place)., • Support office admin staff with invoicing systems, online orders, and stock management tools., • Assist retail staff with POS systems and connectivity issues., • Travel, • Visit retail sites on an ad-hoc basis when issues cannot be resolved remotely. Skills & Qualifications • Experience: Minimum 3–4 years in IT support or similar role., • Technical Skills:, • Strong knowledge of Windows OS, Office 365, and basic networking., • Experience with EPOS systems and troubleshooting hardware., • Familiarity with firewalls and cloud storage solutions., • Soft Skills:, • Strong communication and problem-solving skills., • Ability to work independently and manage priorities., • Other Requirements:, • Full UK driving license (due to travel between sites). Benefits • Competitive salary., • Company car provided for travel. Click Apply now!

Exciting opportunity for a Buyer to Support procurement, manage contracts, work with suppliers, and help deliver value in a leading, forward-thinking law firm. The role Join Mills & Reeve as a Buyer and play a key role in supporting our 2030 strategy. This full-time, permanent position is based in Birmingham (with occasional travel and hybrid working). You'll work closely with our Head of Procurement & Finance Operations, leading procurement projects, managing supplier relationships, and ensuring best value for the firm. You'll help drive cost savings, support compliance, and contribute to our high-performing team. The person We're looking for a self-motivated, enthusiastic Buyer with experience in purchasing indirect goods and services. You'll be confident working with stakeholders at all levels, organised, and able to manage multiple priorities. Strong Excel skills and knowledge of procurement processes are essential. MCIPS qualification (or willingness to work towards it) is desirable. The activities • Lead procurement projects and commercial negotiations, • Manage supplier contracts and drive improvements, • Identify cost reduction opportunities To review the full job description and apply, please click the link below. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The benefits As you'd expect, we offer a competitive salary and a wide range of benefits. ___ to find out more about our core benefit offering. Pre employment screening If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request. The firm Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it. We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision - achieving more for clients. By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is "Achieve more. Together.", which we feel embodies our purpose and is more than just a catchphrase! Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day. • We're ambitious - We aim high, we embrace new ideas and we're passionate about our work, • We're open - We communicate openly and honestly to build trust, and we do what's right, • We care - We're committed to each other, our clients, our communities and the planet, • We collaborate - We're easy to work with, we offer help willingly and we get things done - together And finally Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these. To find out more about our diversity and inclusion work, ___. Documents

Join our dynamic litigation team. Lead costs strategy, draft, negotiate, mentor, and grow with expert support and varied legal work. The role We're looking for a skilled and proactive Costs Lawyer, Solicitor or Chartered Legal Executive to join our Litigation Services Team (LST), supporting the firm's contentious work. Reporting to the Senior Costs Manager, Ged Courtney, and working closely with the Head of Legal Operations, Jodie Hosmer, you'll lead on costs drafting and negotiations, supervise junior team members, and provide expert advice to lawyers and clients. You'll be involved in: • Drafting Bills of Costs, N260s, Precedent H budgets and related documents, • Managing costs instructions from start to finish, • Advising on costs law, procedure and strategy, • Supporting training, development and business growth initiatives The person You will be a Costs Lawyer, Solicitor or Chartered Legal Executive with experience in a wide range of costs litigation and a knowledge of costs law and procedure. Your background and experience will include: • A solid understanding of litigation., • Good drafting skills in relation to preparation of Bills of Costs, N260, Precedent H Costs Budgets and their associated Precedents., • Experience and confidence in inter partes costs negotiations., • The ability to produce high quality written work in the form of client advice, Points of Dispute/Reply, written submissions etc., • Whilst not essential, advocacy experience would be desirable., • Managing own caseload to deadlines ensuring high quality work is produced., • Supervising junior members for example costs draftspersons, paralegals and paralegal apprentices., • Some experience around managing multiple stakeholders will be beneficial. The activities You will be working with and supporting the Head of Legal Operations and the Senior Costs Manager. It is envisaged activities will include, but not be limited to the below: • Drafting costs precedents, such as Bills of Costs (both Precedent A and S), N260, Costs Budgets (Precedent H), Budget Discussion Reports (Precedent R) and Budget Variations (Precedent T)., • Conducting costs negotiations on behalf of paying and receiving parties "cradle to grave" i.e. dealing with costs instructions from inception up to Detailed Assessment and if necessary, any appeal., • Providing on going and ad hoc costs advice to clients and internal lawyers in relation to costs procedure, law and strategy., • Assisting with training and development of junior staff, internal lawyers and clients., • Supporting with business development, the LST roadshows and growing the LST., • Considering and offering new perspectives to the way in which the LST delivers services to all practice areas and clients., • Attending client meetings and meetings with internal teams as appropriate We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. The benefits As you'd expect, we offer a competitive salary and a wide range of benefits. ___ to find out more about our core benefit offering. Pre employment screening If we offer you a role, we will conduct comprehensive pre-employment screening. This screening will include, but is not limited to, a basic DBS, verification of your right to work, a three year employment history and a self-declaration to assess your character and suitability for the role. Full details of our pre-screening employment process are available upon request. The firm Mills & Reeve is centred on achieving more for clients, their businesses and the wider communities we serve. Our clients and their industries benefit from our knowledge and learning, and receive consistent experiences with no surprises. We tell them what they need to know when they need to know it. We build personal relationships, with advice individually tailored to individual need. And if clients need things we don't offer, we draw on our network to give recommendations. Our 1,450 plus people and over 850 lawyers share one vision - achieving more for clients. By joining Mills & Reeve, you'll have the chance to build your skills and experience within a firm that's not only ranked in the top 50 UK law firms, but also one that truly values their people. We're also ranked in The Sunday Times Best Places to Work list, and have been awarded Platinum Investors in People. Our mantra is "Achieve more. Together.", which we feel embodies our purpose and is more than just a catchphrase! Our values are the principles that help us fulfil our purpose. Our people shaped them and live them every day. • We're ambitious - We aim high, we embrace new ideas and we're passionate about our work, • We're open - We communicate openly and honestly to build trust, and we do what's right, • We care - We're committed to each other, our clients, our communities and the planet, • We collaborate - We're easy to work with, we offer help willingly and we get things done - together And finally Everyone at Mills & Reeve brings a unique perspective and ideas to the team and we do everything we can to help each person to thrive. We're committed to providing an inclusive and supportive working environment, are happy to consider flexible working arrangements, and want to achieve the right balance for both our people and the firm. We encourage everyone to ask if they feel they need any workplace adjustments, and will do our best to support with these. To find out more about our diversity and inclusion work, ___. Documents

Head of Care | Children’s Residential Services Walsall (WS1), with regional travel £70,000 to £85,000 per year If you’ve been around residential care long enough, you’ll know the difference between having responsibility and actually having the room to lead. This role gives you that room; proper space to influence practice, shape teams, and build the kind of consistency that young people genuinely feel. You’d take the operational and strategic lead across three established homes, with two more steadily working their way through development. It’s a role with reach, but also one with support wrapped around it… which is rare enough to be worth saying out loud. What you’ll be doing • Turning strategy into daily practice, • High standards that feel natural, • Governance and safeguarding that build trust, • Coaching and developing Registered Managers and Deputies so succession is steady and intentional, • Workforce planning, rotas and budgets that put young people at the centre, • Registration and mobilisation of new homes, • Strong working relationships with Ofsted, commissioners, health and education partners What sets this provider apart • A culture built around relationships, predictability and emotional intelligence, • Supervision and learning spaces that are actually useful, • A senior team who show up, listen and give proper backing, • Infrastructure that lets managers manage What you’ll bring • Experience as a Regional Manager, Operations Manager or a Registered Manager with wider strategic responsibilities, • A track record of maintaining Good or Outstanding outcomes, • Confidence holding RI accountability and registering new services, • Strong knowledge of the Children’s Homes Regulations, Quality Standards, SCCIF and Reg 44/45, • Data-confident, grounded decision-making, • Level 5 Leadership & Management (Level 7 welcome), • Full UK driving licence, • A leadership style that brings people with you; purposeful, curious and grounded What’s in it for you • £70,000 to £85,000 per year, • The autonomy to shape culture and direction across multiple homes, • Senior support that understands the sector from the inside, • CPD that’s tailored, not generic “leadership training”, • A strong infrastructure so quality isn’t left to luck, • The chance to leave your mark across a group that’s growing thoughtfully and with genuine intention How to apply If this sounds like the kind of leadership role you’ve been waiting for, drop over your CV. Shortlisted candidates will have a first conversation, then two in-person stages including a short presentation. Safer recruitment applies (Enhanced DBS and references required).

Planner Galldris Group Location: Midlands Region, based out of Birmingham An exciting opportunity has arisen for a Planner to join our Midlands team. To be considered, you will come from a Civil Engineering Background with previous experience with RC works, drainage, and groundworks, working in high-profile, tier 1 & 2 environments with attention to health, safety, environment and quality. The Planner will be responsible at the tender and construction stage for the range of activities involved in the project planning life cycle and to ensure compliance with planning standards. Key Accountabilities to include but not limited to: • Producing the Tender Programme and supporting information in accordance with the tender requirements, • Producing and documenting the planning deliverables, including planning philosophy, presentations and reports, • Ensuring that the programme content is functionally compliant with the planning standards, procedures and guidance, • Identifying planning scope, major constraints and contract requirements, • Identifying major quantities and factors affecting the programme, • Establish the critical path of the programme, • Work collaboratively with the Estimating team to establish operations construction outputs, • Establishing key methods of construction, sequencing, installation and commissioning with Operations and Bid Team, • Developing overall programmes, issuing to all parties for review and implementing recommendations, innovation and best practice as applicable, • Applying resources to the programme as necessary, • Interfacing with third parties to identify and resolve issues, • In addition to the above, at the Contract stage, the Planner is accountable to the Head of Planning / Project Lead for:, • Ensuring that the Contract Programme is produced, managed and maintained in accordance with the planning standards, • Implementing and monitoring the overall planning strategy and the timing & sequence of the Contract Programme activities, • The issue and communication of the Contract Programme to the Project Lead for the onward issue to Client and Project Team, including periodic progress reporting, • Ensuring that all other project planning and programming necessary for the execution of the contract is properly undertaken, • Provide support, as required, to the BIM Co-ordinators to meet the project requirements or tender submission deliverables, • Set up an appropriate lean visual programme to assist the Project Team in timely delivering projects and improving productivity, performance and safety of projects, • Undertake other duties commensurate with the level of this position, • Comply with Company policies & procedures Experience/Knowledge: • Good understanding of Planning requirements of the JCT and NEC forms of Contract, • Proven level of experience in construction, • Good understanding of temporary work requirements Qualifications: • Relevant experience in the construction industry, • Relevant technical qualification is desirable Skills: • Ability to work on own initiative, • Self-motivated and enthusiastic, • Able to work effectively in a fast-paced environment, • Excellent IT Skills, • Demonstrated effective leadership of both direct reports and indirect reports to drive change to positively impact business results, • Articulate communicator with the capability to engage and motivate at all levels of the business Interested applicants must be eligible to work legally in the UK. Should you feel you have what it takes to be successful in this role then we would love to hear from you. Employee referral scheme - refer a friend or family member to work for Galldris. Galldris is an Equal Opportunities employer and does not discriminate against any protected characteristic. Note for Recruitment Agencies: We are not using Recruitment Agencies for this role. In the event of speculative CV submissions, no fees will be applicable.

At EML Payments, we’re shaping the future of payments technology – creating exceptional, instant, and secure payment solutions that keep the world’s money in motion. As a global leader in the industry, we pride ourselves on developing innovative alternatives to traditional banking with prepaid Visa, MasterCard, and EFTPOS solutions that are transforming businesses worldwide. Key Responsibilities: Cloud Engineering: • Design, deploy, and manage scalable, secure, and cost-efficient cloud infrastructure., • Implement Infrastructure as Code (IaC) to automate provisioning and management of resources while ensuring security best practices., • Optimize cloud resources for performance, cost efficiency, and security compliance., • Build and maintain automated workflows for secure application deployment and testing., • Collaborate with development teams to integrate DevOps practices with security principles into the software development lifecycle., • Implement containerization and orchestration with secure configurations to protect workloads., • Ensure system reliability, scalability, and performance through proactive monitoring and secure incident response., • Develop and implement observability tools to monitor system health, detect anomalies, and identify security threats., • Perform root cause analysis and implement solutions to prevent recurring issues, including security vulnerabilities., • Manage and optimize relational and non-relational databases with a focus on data security and integrity., • Perform database backups, recovery, and replication with secure configurations to support business continuity., • Monitor database performance and implement tuning strategies while ensuring compliance with security standards., • Design, implement, and maintain secure network infrastructure to ensure connectivity and protection against threats., • Monitor and troubleshoot network and system performance issues, including security incidents., • Manage user access, permissions, and system configurations with strict adherence to security policies., • Ensure systems are patched, updated, and compliant with organizational security standards. Required Skills and Qualifications: • Security Expertise: Proven experience embedding security into cloud, DevOps, SRE, database, and network/system operations., • Infrastructure Expertise: Experience in managing secure cloud, on-premises, and hybrid environments., • Automation: Proficiency in automating workflows and infrastructure management with security controls., • Reliability Practices: Strong knowledge of monitoring, incident management, and performance optimization with security considerations., • Database Management: Experience with secure database design, optimization, and administration., • Networking: Knowledge of secure network design, troubleshooting, and security best practices., • Systems Administration: Experience in managing operating systems, user access, and system configurations securely., • Soft Skills: Excellent communication, collaboration, and problem-solving skills. Preferred Qualifications: • Certifications: Relevant certifications in cloud, security, networking, or systems administration., • Experience with hybrid or multi-cloud environments with a focus on security., • Familiarity with distributed systems and microservices architecture with secure configurations., • Knowledge of compliance frameworks and security standards (e.g., PCI DSS, GDPR, ISO 27001). Key Performance Indicators (KPIs): • Uptime and reliability of secure infrastructure and applications., • Efficiency and success rate of automated workflows with security controls., • Database performance and availability metrics with secure configurations., • Reduction in incident resolution times, including security incidents., • Network and systems performance metrics with security monitoring. What you will be offered If you love what you do, you should love where you do it. We appreciate that everyone’s different and has their own preferences of where and how to work. We genuinely believe in the power of regular face-to-face interactions in building close connections with our teams, but we also strongly believe people can work effectively remotely. This means that combining both is the key to success. • 25 days annual leave plus 2 days for volunteering, plus your birthday off - Plus an additional Take5 days should you use all of your 25 days!, • Global business landscape that connects you with colleagues working throughout Australia, UK, North America and Europe with both short-term and long-term secondment options., • Hybrid working - Be empowered to work smarter, in a way that suits your lifestyle, • Company Enhanced Family Leave Options*, • 12 weeks paid New Parent Leave*, • Paid Professional Memberships, • Pension Scheme*, • Short term bonus scheme*, • Company Private Medical Insurance Scheme – 50% covered by EML*, • Long term illness cover – 75% of your basic Annual Salary, • Life Assurance (Death in Service) Cover – 4x your basic Annual Salary, • Employee Assistance Programme – accessible 24/7, • BenefitsHub – get discount vouchers for your favourite retailers (*some benefits are subject to qualifying criteria) Company Culture and Values Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

At EML Payments, we’re shaping the future of payments technology by creating exceptional, instant, and secure payment solutions that keep the world’s money in motion. As a global leader in the industry, we pride ourselves on developing innovative alternatives to traditional banking with prepaid Visa, MasterCard, and EFTPOS solutions that are transforming businesses worldwide. We’re looking for a Senior Site Reliability Engineer to play a key role in supporting and maintaining our card issuing and payment processing applications in Europe. This role will initially focus on application support for our UK platform, ensuring high availability and performance of applications, while collaborating with various departments including Product, Operations, Onboarding, and Technology, and driving improvements to enhance operational efficiency. Over time, this role will shift towards supporting EML’s new global platform. Initially, involvement will be limited, however as the platform evolves, the role will take on greater responsibility, fully transitioning to global platform support. This will include SRE duties such as ensuring reliability, improving scalability, automating operations, and strengthening resilience, while continuing to provide application support as part of the role. We’re seeking an Engineer with a solid technical foundation who can adapt to both application support and SRE responsibilities, leveraging their skills to support both local and global platforms effectively. Key Responsibilities • Application Support: Monitor, maintain, and support card issuing and payment processing applications by taking ownership of Jira support tickets across their full lifecycle, including triage, investigation, resolution, and closure. Ensure timely resolution of incidents and service requests while maintaining quality standards., • Incident and Problem Management: Work closely with Development and Infrastructure teams to resolve issues and communicate updates to stakeholders., • Continuous Improvement: Identify opportunities for process improvements and automation within application support workflows. Contribute to the development of the global platform by gaining exposure to Site Reliability Engineering (SRE) practices., • Collaboration: Work closely with cross-functional teams, including Product, Operations, Onboarding, and Technology, to deliver high-quality support and solutions., • Documentation: Document troubleshooting steps, solutions, and knowledge articles within Confluence to support continuous improvement and knowledge sharing within the team. What You’ll Bring • Monitoring & Observability, • Familiarity with tools such as Grafana and Sumo Logic for system health and performance monitoring., • Capability to write and optimise regular expressions (Regex) for log parsing, pattern detection, and troubleshooting., • Application Support Skills, • Strong understanding of incident management, ITIL processes, and DevOps practices, • Proven experience in troubleshooting complex application issues., • Technical Skills, • Solid experience in .NET development, or the ability to debug .NET code., • Proficiency in managing and querying relational databases, including Microsoft SQL Server (SSMS), Azure SQL, and Oracle, with strong SQL scripting capabilities., • Experience with troubleshooting APIs, including replicating calls, validating functionality, and confirming bug fixes or configuration changes using tools such as Postman., • Experience managing, monitoring, and troubleshooting applications in cloud-based environments, ideally Microsoft Azure., • Financial services domain knowledge and experience supporting business-critical systems within banking, payments, or investment operations., • Analytical and problem-solving abilities with a proactive approach to challenges., • Excellent communication and interpersonal skills, with the ability to engage stakeholders and collaborate effectively., • A positive, can-do attitude and willingness to learn and transition into global platform support and SRE best practices. We’re Looking For • A Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related discipline., • Strong knowledge of SQL and experience with scripting languages (e.g., Python, PowerShell) and monitoring tools for application performance and reliability., • Certification in ITIL, DevOps, or similar frameworks. What We Offer You • A flexible, fast-paced dynamic working environment., • A global business landscape that connects you with colleagues working throughout Europe, USA and Australia., • Participation in the company bonus scheme., • Critical illness cover., • Private medical cover., • Award winning EAP service for you and your family., • Flexible working - Be empowered to work smarter, in a way that suits your lifestyle., • 12w Parental Leave, Birthday Leave, Volunteer leave & Paid Professional memberships., • An additional week of annual leave when you take your leave allocation each year. About EML EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Company Culture and Values Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. Company Structure EML is an ASX listed company head quartered in Brisbane, Australia, with approximately 480 employees throughout Australia, Europe, the UK, and America. EEO Statement Integrated into our Core Values is EML's commitment to diversity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences. This concept encompasses but is not limited to human differences with regard to race, ethnicity, religion, gender, culture, and physical ability. Every individual at EML has an ongoing responsibility to respect and support a globally diverse environment.

Role Purpose In this role, you will manage and grow relationships with strategically important clients, focusing on renewal negotiations and long-term relationship management. As the main point of contact for designated clients, you will act as the overall relationship owner, ensuring client satisfaction, retention, and expansion opportunities. Key responsibilities include developing and maintaining a client health status, executing account strategies, and leading renewal discussions to drive successful outcomes. You will collaborate with internal teams to deliver value across all JoinedUp by Beeline products and services, ensuring clients' needs are met while identifying opportunities for growth and contract renewals. This role reports to the Global Head of Operations. Responsibilities: • Own client relationships and ensure overall satisfaction and retention., • Lead contract renewals and negotiate terms to meet growth and revenue targets., • Establish and maintain strong, productive relationships with key client stakeholders., • Develop and execute strategic account plans to drive long-term value and expansion., • Collaborate with internal teams to deliver solutions and meet client needs., • Ensure SLAs are met and operational efficiencies are maintained., • Mediate client issues and provide timely resolutions., • Communicate account status and opportunities to leadership., • Achieve defined revenue and strategic targets for assigned accounts. Requirements: • Bachelor’s Degree or equivalent experience, • Proven Sales negotiation experience, • Proven Account Management skills required in order to create, maintain and enhance customer relationships, • Proven Relationship Management skills both with clients and internal teams, • 2 or more years of Staffing/ MSP /VMS experience, • 1 year of account/project or program management experience (Min), • Experience with change management Desired Competencies: • Contingent Workforce Management experience, • Technical competence (understand software, hardware, networks, etc), • Motivated, goal oriented, persistent, and a skilled negotiator, • High level of initiative and works well in a team environment, • Excellent written and oral communication skills, • Team player, ability to meet deadlines, punctual, organized, fluent communicator with ability to build relationships., • Proven understanding of business drivers, • Strong problem-solving skills, • Passion for process and organizational change management, • Knowledge of Beeline products This role is fully remote, but onsite client visits may be required. Our Company: For over 20 years, Beeline has empowered businesses worldwide to achieve competitive advantages with their extended workforce. The Beeline Extended Workforce Platform provides the visibility necessary to mitigate risks, realize cost savings, and adapt to dynamic business needs. With tailored solutions focused on the complexities of the extended workforce, clients can leverage Beeline products that meet their unique requirements. Through thousands of integrations, organizations can connect their extended workforce data across all technology stacks, including major procurement and HR systems. Join the ranks of renowned brands benefiting from Beeline’s seasoned expertise, collaborative innovation, and industry-leading partner network. Our Vision: Every person, given the right opportunity, is capable of greatness. Every business, given the right talent, is capable of superior outcomes. Our Mission: Our trusted platform connects businesses to the remarkable talent within the global extended workforce. To learn more about Beeline, our solutions, our culture, and available positions visit . Equal Opportunity Employer Minorities/Women/Veterans/Disabled All emails from Beeline will be sent from an email address ending at “beeline.com". Should you have any doubts about the authenticity of an email, or other communication that is represented as coming from Beeline, please send an email to , before taking any action in relation to the correspondence, and certainly before providing any further contact information to that individual whatsoever

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. Description The Azure Security Operations lead will work within the Azure & Power Cloud Services team, leading a Security Operations team that are responsible for making sure all aspects of the platform are secure, and all operational risks are managed. Reporting to the global Head of Azure & Power Platform and engaging with Microsoft, Chief Controls Office, Cyber Security teams, ITSR, Azure Engineering, Azure Operational team and customers to ensure that we are providing a platform that is secure-by-design and compliant with HSBC mandatory policies and security standards. Be an Azure Platform evangelist with customers, partners and external communities. Key Accountabilities Responsibilities will include: • Ensure that Azure foundation platform conforms to HSBC Cyber Security standards and adheres to the bank's controls and compliance requirements. Incorporate Security standards and best practice into Azure Cloud Services functional patterns, whilst ensuring the Azure Foundation Platform conforms to all regulatory requirements, • Maintain and manage all customer facing Security information and knowledge bases, and support the Cloud Controls Office and Internal audit functions with requests for information., • Accountable for ensuring that robust SIEM (logging) and Monitoring processes are in place. Provide Management reporting to ensure data driven discussions for continuous improvement. Develop and promote the reuse of patterns., • Ensure and maintain Business continuity plan for the Azure platform and carry out regular tests in line with HSBC standards Business contingency standards, • Gather requirements and provide continuous feedback loops between Cyber security, Controls office and the wider Azure Cloud Services team, • Lead Wiz implementation and develop close working relationship with Cyber and multi-cloud security leads Qualifications and experience The ideal candidate for this role will have the below experience and qualifications: • Experience working in a security related discipline and dealing and responding to IT Audit, • Awareness of data security and regulatory requirements within financial services, • Experience working with one or more Cloud service providers, • Strong leadership and teamwork skills - Works collaboratively in an agile environment with Stakeholders to deliver the service, • Operational effectiveness - delivers solutions that align to approved design patterns and security, risk and regulatory standards, • A track record of constantly looking for ways to do things better and an excellent understanding of the mechanism necessary to successfully implement change We offer hybrid style working and the site location could be any offices of your choice including Birmingham and Edinburgh Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

WinMan develops and delivers scalable ERP solutions for manufacturing, retail, and distribution businesses. With a growing user base across the UK, USA, and globally, we help organisations achieve operational excellence. Our flagship product, WinMan Cloud, is a flexible, browser-based ERP system that supports remote work and real-time collaboration. It is a comprehensive and fully integrated ERP system, designed to manage end-to-end business processes, from CRM through to Finance. It provides intuitive access to live data across departments, driving informed decisions, productivity, and efficiency. Customisable dashboards and workflows ensure users see what matters most, and the platform scales with our Customers' businesses as they grow. We also offer WinMan ERP, our on-premise solution built on lean manufacturing principles. It includes powerful features such as Production Management, CRM, Warehouse Management, MRP, and Supply Chain Management to optimise operations and improve performance. At WinMan, we are committed to exceptional service, innovation, and supporting our people. Our values – customer service, integrity, excellence, accountability, collaboration, and respect – guide everything we do. We offer competitive salaries, generous benefits, and flexible working opportunities to help our team thrive. Role Summary We are looking for an outstanding Business Development Manager to be responsible for driving sales of our WinMan Cloud ERP solution to new customers. We have an exciting vacancy in our business which will require a good understanding of client ERP requirements and the benefits in the short, medium and long term that WinMan Cloud can offer. As a Business Development Manager, you will be required to do your own software demonstrations and presentations, so having previous experience of implementations, pre-sales or technical experience or a strong technical element to your background is a must. You will be required to manage the entire sales process from doing some lead generation, meeting the client, business process discovery and product demonstrations, through quotes to close of deal. Main Tasks • Achieve or exceed annual new business sales targets, • Conduct initial discovery meetings to understand prospect requirements and business processes, • Create detailed proposal documents and respond to RFPs/ITTs, • Deliver engaging, tailored product demonstrations of the WinMan Cloud solution, • Identify and build relationships with potential new clients who would benefit from WinMan Cloud, • Maintain accurate lead and prospect data via WinMan CRM, • Assess potential clients’ business requirements and determine necessary levels of customisation, • Answer technical questions from prospects either directly or by coordinating with the relevant WinMan team members, • Negotiate terms and conditions to successfully close deals, • Support colleagues with software demonstrations when required, • Provide regular reports, forecasts and updates to the Head of Sales, • Support the sales and marketing team at events, webinars, and networking activities Qualifications, Experience and Personal Attributes Qualifications Required Required • Proven track record in B2B software sales, • Familiarity with consultative or solution-based selling approaches, • Working knowledge of manufacturing processes (e.g. BOM, MRP, inventory, production planning), • Working knowledge of accounting principles or business finance, • Experience selling into manufacturing, engineering, or distribution organisations Required • Excellent written and verbal communication skills, • Strong negotiation and persuasion abilities, • Self-motivated, proactive, and able to manage time and workload independently, • Resilient and adaptable, able to thrive in a fast-paced, target-driven environment, • Committed to learning and professional development, • Knowledge of manufacturing terminology and processes such as: ERP, Engineering, BOM, Estimating, Sales Order Processing, MRP, Work Orders, Production Planning, Scheduling, Inventory Management, Purchasing, Accounting, and Supply Chain Management, • Experience selling in the manufacturing software market place

Founder’s Associate Location: Birmingham, UK Type: Full-time Start Date: Jan 2026 About TriVA Global Hey, I’m Zhagum Arshad, Founder and CEO of TriVA Global. For the last 20 years, I’ve been building bootstrapped businesses from scratch from e-commerce brands that scaled to £100M+ in sales, to tech-enabled service companies transforming how remote teams and AI come together. My mission with TriVA is simple but ambitious: 👉 To make scalable growth accessible to every business. We do that by combining human intelligence with AI-powered execution, building dedicated offshore pods (in Pakistan) that give small businesses the same firepower as big agencies, at a fraction of the cost. At the same time, we’re creating real careers for talented young people in emerging towns, helping them become the next generation of digital leaders. We’re now preparing for our next phase to start in the New Year, evolving into a full-stack AI-first agency model and I’m looking for an exceptional Founder’s Associate to help drive that transformation. The Role This is not a back-office role. You’ll work directly alongside me, helping to build, optimise, and scale every part of the business from client growth to AI strategy, operations, and partnerships. You’ll have a front-row seat to how a multi-venture ecosystem operates, learning across e-commerce, tech, talent, and AI and be expected to take ownership fast. You’ll get involved in everything: growth campaigns, AI agent deployment, client success, team building, partnerships, and strategic planning. If you’re hungry to learn, comfortable in chaos, and want to make real-world impact at speed, this is your launchpad. You’ll Work On • Supporting the CEO in driving growth, marketing, and strategic partnerships., • Managing special projects, from new AI service launches to expansion into new markets., • Coordinating with our Pakistan-based Operator and Academy teams to ensure quality and innovation., • Building dashboards, workflows, and automations to scale client delivery., • Supporting client acquisition campaigns, helping our partnerships team reach founders and SME owners across the UK., • Representing TriVA at startup and business events, sharing our mission of purpose-driven offshoring., • Drafting content, from thought-leadership posts to case studies and investor decks., • Operator mindset: You’re dependable, structured, and know how to get things done., • Growth obsessed: You’re fascinated by marketing, automation, and scaling startups., • Tech & AI curious: You may not be an engineer, but you love exploring how AI tools change the game., • Adaptable: You thrive in fast-moving, evolving environments., • Strong communicator: You write clearly, speak confidently, and handle people with warmth., • Mission-driven: You care about meaningful work, not just titles or hierarchy., • Learner: You love figuring things out and aren’t afraid to start from zero. Why TriVA • Work directly with a founder who’s built multiple 7- and 8-figure businesses., • Shape the direction of a fast-scaling AI-first company redefining remote work., • Learn across disciplines, marketing, sales, operations, product, and AI strategy., • Gain mentorship in leadership, venture building, and growth systems., • Be part of something with real-world impact, empowering hundreds of young professionals in Pakistan while helping UK startups grow. What Success Looks Like • You’ve built repeatable systems that save time and scale impact., • You’ve helped close new client partnerships or accelerate key launches., • You’ve become a trusted sounding board for the founder, someone who anticipates needs before being asked., • You’ve grown fast and are on track to evolve into a leadership role (Head of Growth, Chief of Staff, or GM) within 12–18 months. Bonus Points • Experience in startups, consulting, or marketing agencies., • Familiarity with tools like Notion, Zapier, ClickUp, Airtable, or HubSpot., • Exposure to AI tools (ChatGPT, Claude, Midjourney, Perplexity, etc.)., • Passion for social impact, education, or digital transformation. Final Word from ZhagumI’m not looking for an assistant. I’m looking for a partner, someone who wants to learn everything about building, scaling, and leading a business.Someone who’ll run into problems, not away from them.Someone who can match my pace and bring their own ideas to the table.If that sounds like you, we’ll do great things together.

Job Title: Data & Insights Analyst Location: Birmingham (100% on-site) Department: Operations Reports To: Head of Operations Role Overview: We are seeking a highly analytical and detail-oriented MI, Reporting & Data Insights Analyst to join our team. The successful candidate will play a key role in turning data into actionable insights, supporting decision-making across operations, sales, and customer experience. You will work closely with our CRM systems, providing timely reporting and analysis to improve business performance. Additionally, the role will support acquisition integration, ensuring smooth data and reporting transitions during onboarding. Key Responsibilities: • Develop, maintain, and deliver MI reports, dashboards, and ad-hoc analysis for multiple stakeholders., • Analyse operational and sales data to identify trends, risks, and opportunities., • Extract, cleanse, and manipulate data from CRM and other business systems., • Support strategic decision-making with actionable insights and clear recommendations., • Work closely with operations, sales, compliance, and IT teams to ensure data accuracy and integrity., • Support acquisition integration, including data mapping, reporting alignment, and ensuring consistency across newly acquired business units., • Develop and maintain documentation for MI processes and reporting standards., • Assist in implementing data improvements and automation initiatives where possible. Required Skills & Experience: • Proven experience as an MI Analyst, Data Analyst, or similar role in the insurance or broking sector., • Strong experience working with CRMs and extracting/managing data from multiple sources., • Advanced Excel skills or data analyst quantification is essential., • Strong analytical and problem-solving abilities, with excellent attention to detail., • Ability to communicate complex data insights clearly to non-technical stakeholders., • Familiarity with BI & AI tools is advantageous., • Knowledge of insurance processes, products, or brokerage operations is desirable., • Experience in acquisition integration or business onboarding projects is desirable. Personal Attributes: • Highly organised with the ability to manage multiple tasks and deadlines., • Proactive, curious, and eager to identify improvements., • Team player with strong interpersonal and communication skills.

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Overseeing the entire tenancy process, you’ll gather tenant references, negotiate and produce contracts and handle checkout bookings., • You’ll also process move-out reports, deposits, invoices, payments and paperwork., • Ensuring properties comply with all safety regulations, you’ll organise inspections and arrange any necessary improvement works., • Oversee reactive and proactive maintenance during tenancies; communicate with landlords and tenants and process contractor invoices for payment., • You will manage, monitor and assess inventories, and post-move-in records, update the CRM database and handle all aspects of TDS disputes and Nil Deposit claims. The role will be based at the head office in Birmingham city centre; working 9 am to 5.30 pm, Monday to Friday. What you need to succeed • You will have experience in the property sector, and will proactively strive to meet clients’ needs., • You will have excellent communication skills and have the drive to establish excellent rapport with our clients & customers., • You will hold a completed ARLA or equivalent qualification., • As a diligent and well-organised person, you will be able to thrive in a varied, fast-paced environment and can adapt to meet business needs., • Are you a well-presented professional with fantastic written and verbal communication skills, with the ability to effectively use MS packages as well as a range of internal systems? Even if you can’t tick everything off from the list above but think you’ve got what it takes, we’d be keen for you to apply! Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Reward Platform: Monthly perks to spend how you like At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

Senior Software Engineer (Backend) – London, UK | Up to £80,000 | Fully Remote or Hybrid Are you a Senior Software Engineer who ships bulletproof, scalable systems that power millions of customer interactions? Do you live to dismantle legacy monoliths and rebuild with clean, modern, cloud-native architecture? Ready to own the backend transformation of the UK’s fastest-growing storage platform? The Company A leading UK storage operator with 28+ self-storage sites and a tech-first, on-demand collection service. Backed by aggressive digital investment, we’re building the most secure, flexible, customer-obsessed platform in the industry. Think scale, speed, and zero legacy drag. The Role You’ll report directly to the Head of Technology & Product and own the entire backend transformation. This is your chance to rebuild a critical national platform from the ground up, replacing legacy systems with a modern, scalable architecture that powers millions of customer interactions every year. You’ll lead a seamless migration with zero downtime, integrate cutting-edge industry solutions, and deliver fast, reliable services that make storage simple, secure, and effortless for everyone. Working in tight 2-week sprints with Product, Operations, and Security, you’ll ship features that don’t just keep the lights on; they drive real growth, delight customers, and shape the future of how the UK moves and protects what matters most. Your Profile • Deep expertise in Microsoft ecosystem: C#, .NET Core, MSSQL, Entity Framework, • Expert in WebAPI, MVC, REST; proven monolith → microservices migrations, • Strong stakeholder comms – fluent English, tech & non-tech audiences, • Bonus: TeamCity, Octopus, Azure/AWS, IoC/DI, • 2.1+ Bachelor’s in CS/STEM or equivalent battle-tested experience Package Up to £80,000 base + Private health, pension matching, staff discounts. Fully remote OR hybrid (London). Equity upside as we scale

Pre-Sales Technical Solution Architect Salary: £65,000 - £85,000 pa, DOE Location: Remote Benefits: Comprehensive & competitive benefits package Apple / Jamf Experience is essential Reporting to the Head of Technical Design, the successful candidate will work closely with Sales and play a key role in scoping, designing & presenting bespoke Technical Solutions proposals to new and existing clients. The role involves occasional out of hours work and will be required to travel from office locations and customer sites. ROLES & RESPONSIBILITIES: • Work closely with Sales in qualifying opportunities, assessing customer requirements, and develop bespoke technical solution proposals., • Present and review the solution in detail with customers, justifying the basis and case for the design and commercials, emphasising the commercial benefits, value add, and ROI., • Assist and where required be the solution lead in the production of responses to tenders, proposals including design, pricing, and supplier engagement., • Create the technical design and solution description documentation., • Establish assumptions and risks of the solution and assist in managing these throughout the transition process., • Follow internal processes for approval and cost sign off, working with the commercial team to ensure clients are presented with accurate pricing., • Work closely with the project management/operations team during the transition to handover., • Ensure customer deadlines are achieved and work with sales to help customer manage expectations., • Ensure all relevant activity related to opportunities are recorded, updated, and maintained on Salesforce., • Contribute to the development of the business’ product offering, providing potential new opportunities and propositions. SKILLS & REQUIREMENTS: • Previous experience in a Solutions Architect or Technical Design Consultant role or similar is essential., • Apple / Jamf Experience is essential., • Proven experience of leading bids, winning contracts and writing complex technical solutions proposals of varied sizes., • Analytical and logical mindset; the ability to understand a customer’s IT environment & requirements and translate into relevant solutions., • Excellent attention to detail, written, and communication skills with the ability to present to and negotiate with senior stakeholders. Technical Experience: • Jamf Pro, Connect & Protect, Jamf School / MIS programmes, • iOS, MacOS and TVOS operating systems, • Apple Business Manager / DEP, • Apple hardware range eg Macbook, iMACs, iPhones, iPads, Mac Mini, • Endpoint Protection Products and features relevant to Mac and Windows environments, • Identity solutions Azure AD, OKTA, • Other MDM/MAM Solutions preferably Microsoft Intune relevant to iOS environments, • Microsoft Autopilot and Whiteglove, • Data Loss Protection Solutions in a Mac and Windows environment, • NAS solutions, Synology, QNAP, • Microsoft Server, Microsoft Cloud Services: Microsoft 365, Azure, • Microsoft SQL design principles, • Back-up, replication, disaster recovery and availability solutions eg Veaam / Acronis, • Authentication and Identity Management services eg AD / Azure AD /OKTA / 2FA /MFA, • Managed Services, • Good general understanding of Networking and Security Solutions for Tier 1 vendors, • Desktop/EUC Design Principles For further information, please contact Alice McGlaughlin. Due to the nature of our roles, candidates must be a UK resident. Please note that we cannot offer visa sponsorship or future sponsorship for overseas candidates. Thank you for your interest. We carefully review every CV and will contact shortlisted applicants by phone or email. If you don’t hear from us within 5 working days, unfortunately your application hasn’t been successful on this occasion.

Head of Finance / Chief Financial Officer - United Kingdom (Hybrid / Remote flexibility) Salary: £120,000 + Equity Reports to: Chief Executive Officer Industry – Technology for a Healthier Planet My client, is a farm intelligence company who arm farmers with unstoppable intelligence to shape a healthier planet, are looking for a Head of Finance or CFO to join their Leadership team. The are redefining how farms operate by turning data into confident, profitable, and sustainable decisions. Their platform connects the dots—from soil to system—helping farmers see what’s working, fix what’s not, and plan for what’s next. In a world flooded with information, BX transforms complexity into clarity, empowering farms to grow stronger every season. They don’t just build software; they build farm intelligence ecosystems that help producers, partners, and investors make data-driven decisions that create measurable outcomes for profitability, resilience, and the planet. This company is now recognized as a global leader in sustainable agtech, working with forward-thinking partners including Walmart, Heineken, Microsoft, and Costco. With their AI-driven platform, SAM (Strategic Ag Manager), the company is transforming farming from reactive to predictive—empowering growers to become architects of the world’s next food and climate systems. The Opportunity They are seeking a Head of Finance or CFO to join the leadership team at a pivotal moment in their journey — as they prepare for Series A funding (£15M) and accelerate growth across technology, operations, and sustainability partnerships. You’ll work closely with the CEO and leadership team to drive financial strategy, investor relations, and long-term value creation while staying true to the company’s purpose-driven mission of planetary restoration. This is more than a numbers role — it’s an opportunity to shape a company that’s redefining how food systems, technology, and climate action intersect. Key Responsibilities Strategic Financial Leadership: Develop and execute BX’s financial strategy to support Series A fundraising, growth, and global scaling. Investor Relations: Alongside the CEO, build investor engagement and develop trusted relationships with VCs, impact funds, and sustainability-driven investors. Financial Planning & Analysis: Oversee forecasting, budgets, and performance metrics to ensure clarity and accountability across the business. Governance & Compliance: Implement scalable financial systems and controls, ensuring BX is investment-ready for Series A, B, and beyond. Team & Culture: Build a high-performing, values-aligned finance function that thrives in a mission-led, fast-paced environment. Collaboration: Partner with the CEO and cross-functional leaders in Tech, Product, and Sustainability to align finance with strategic goals. About You You’re a finance leader who thrives at the intersection of growth, purpose, and innovation. You have experience navigating early-stage to Series A/B funding and understand how to align investor expectations with long-term mission impact. You’ll bring: • Proven experience as a CFO, Finance Director, or senior finance leader in a SaaS, Tech, or ClimateTech environment., • Track record of raising investment and managing relationships with VCs or private equity., • Deep understanding of scaling financial operations in high-growth, purpose-led organisations., • Global financial understanding to operate a group structure that is based in the UK, but has subsidiaries across the world., • A collaborative, transparent leadership style with a passion for sustainability and impact., • Strategic thinking balanced with hands-on execution and strong analytical capability.

Due to increased global growth, our client, who is a well-established multi-national SME global logistics provider, who is rapidly expanding and specialize in offering supply chain and logistics solutions, are looking to recruit a Product Manager, PO & Supply Chain Management which can be office based or fully remote, reporting to UK HQ in Manchester. On Offer: • Competitive salary based on skills and experience, up to £65K, • 36.25 working week, either 8-4, 9-5 or 10-6 with a 45 min lunch break, • 25 days holidays (with service days up to 30), • Company pension and Life Assurance – four times annual salary, • Health Plan, • Company events, • Free parking and free refreshments Main Purpose of the Product Manager, PO & Supply Chain Management: This role reports dually to the Global IFF IT Head and the UK-based Business Owner and will help project manage the development of a new Purchase Order Management system. Duties and Responsibilities of the Product Manager, PO & Supply Chain Management: Product Vision & Strategy • Define and own the product roadmap for PO and Supply Chain Management solutions., • Champion a customer-centric approach by prioritizing features that deliver measurable value and improve user experience., • Continuously gather feedback to ensure solutions address real pain points and enhance customer satisfaction., • MVP Development & Agile Delivery, • Drive Minimum Viable Product (MVP) development to validate concepts quickly and reduce time-to-market., • Collaborate with business, engineering, UX, and operations teams to design scalable, user-User intuitive solutions., • Gather requirements from internal teams and customers to shape product features., • Monitor adoption, ROI, and customer satisfaction to refine product offerings., • Stay ahead of industry trends and AI applications in supply chain management., • Explore emerging technologies to improve transparency and efficiency. To Be Considered: • A minimum of 5 years of experience in product management within the freight forwarding or supply chain sectors., • Proven experience delivering digital solutions for PO and supply chain visibility., • Holding PMP is an advantage., • Certified ScrumMaster is an advantage., • Strong experience in system analysis and design, • Experience in IT product development cycle, • Ability to thrive in a fast-paced, global environment., • Language: English & Mandarin (optional) For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain & Logistics industry.

Global Platform Lead (DevOps) – Fully Remote – Cybersecurity Scale-Up £100,000 base salary plus equity and benefits. Fully remote from the UK with a genuinely global remit across the US, UK and APAC. I am partnering with an international (New York, Singapore) well-funded, analyst-recognised cyber security scale-up (nearly $30m raised) that helps large enterprises and critical infrastructure providers understand how they could be hacked in real time. Their platform blends threat intelligence, real attacker telemetry and automated red teaming to give security teams time to respond before attackers succeed. The Role for Global Head of Platforms (DevOps) – Fully Remote – Cybersecurity Scale-Up This is the senior owner of platform and DevOps, building the backbone that powers global exposure management for Fortune 500 and critical infrastructure clients. You will: • Lead and grow a high-performing Platform Engineering organisation across regions, • Own and evolve the global cloud and distributed scanning platform for scale, resilience and speed, • Drive DevOps and SRE maturity (deploy frequency, stability, time to recover) across services, • Shape multi-region cloud strategy, balancing performance, cost, risk and regulatory demands, • Partner with Product, Security and Engineering leadership to ship secure, reliable customer-facing capabilities faster The Person for Global Head of Platforms (DevOps) – Fully Remote – Cybersecurity Scale-Up You are a seasoned platform and DevOps leader who enjoys both strategy and technical depth. Ideally you have: • Excellent experience building and leading distributed engineering teams, including managing regional leads, • A track record of scaling high-throughput, distributed platforms in production, ideally in cyber or data-heavy products, • Experience in early-stage or high-growth B2B startups serving enterprise customers, • Strong background across cloud (AWS/Azure), Kubernetes, Terraform/Ansible, CI/CD and observability, • Solid understanding of networking and multi-region cloud operations, including cost, resilience and data residency, • Confidence working with senior stakeholders to make pragmatic, commercial platform decisions, • Tech environment includes: AWS, Azure, Kubernetes (EKS), ECS, Terraform, Airflow, EFK/Prometheus/Grafana, MySQL/PostgreSQL/Redis/Elasticsearch/Kafka, GitHub Actions, plus services written in Python, Node.js and Go.

Does delivering seamless SAP data migrations and transformations excite you? Join a team where your expertise in LSMW and SAP data management won’t just be valued, it will help shape the way they work, collaborate, and serve their communities. I’m working with a Housing Association based in the south of the Midlands to recruit for an experienced LSMW Consultant to join their Data Management team within their Technology department. In this role, you’ll play a key part in managing and delivering end-to-end data migration projects, extracting, transforming, and loading information across SAP systems as part of both BAU operations and larger acquisition projects. You’ll help ensure that data is accurate, consistent, and readily available to support business goals. You’ll work closely with colleagues across Data Engineering and Data Architecture, reporting to the Head of Data Engineering. Collaboration is central to this role, and you’ll be joining a team of four Data Engineers who are passionate about sharing ideas and continually improving how they work. You’ll also be the team’s go-to expert for LSMW, leading on development, ABAP coding, and migration delivery. While your main focus will be on LSMW, there’s plenty of opportunity to grow and learn. The organisation is beginning to explore SAP Data Intelligence and SAP Datasphere, and you’ll have the chance to train and develop your skills in these modern data technologies with full support from the team. You’ll be a great fit if you have a strong background in SAP data migration and transformation, solid understanding of LSMW, and experience with or interest in Data Services and Data Intelligence. This is a hybrid role, with 2/3 days a week based on-site at their head office in the south of the Midlands, though there may be some flexibility on this. The salary on offer is circa £73,000 with a great benefits package, and this is a permanent opportunity with an ASAP start. The interview process consists of a first-stage discussion focusing on your experience, followed by a likely on-site second stage. Please apply to this advert, reach out to me on LinkedIn, or contact me at to learn more. If you don’t have an updated CV, no problem, send what you have, and we’ll take it from there.

Annata operates a global support team with regional support locations in the UK, Malaysia and the US, enabling our customers and partners to be serviced 24 hours a day, 5 days a week. The global team operates as a single business unit, managed by the Head of Global Support, sharing unified processes and workloads with regional support management. The Support Delivery Lead role will work as part of the EMEA Support team, reporting to the EMEA Regional Support Manager. As a Delivery Lead you will be involved in dealing with supporting standard Microsoft Dynamics F&O, CE and the Annata A365 solution. This will include working on support tickets for EMEA Partners and Customers that have a Service Level Agreement (SLA) with Annata for issues and bug fixes. Also assisting with requests and small changes that are aligned to the needs of our Customers and Partners as part of their continuous improvement projects. In addition, you will be assigned to a number of customers and partners, becoming their main day-to-day contact. You will be responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: • Ability to triage a support ticket, • Able to follow support processes, • Applying knowledge to be able to replicate and progress the ticket, • Effective communication to the customer and internally with colleagues, • Completing standard documentation, • Prioritization of work, • Ticket turnaround to ensure that customer SLAs are met, • Logging tickets through to 3rd parties as/when required, • Responsible for completing internal acceptance testing of fixes and solutions 2. Maintain customer and partner engagement with regular calls to discuss ticket updates and requests., 3. Manage the D365 service updates when applicable., 4. Manage customer Business as Usual (BAU) releases when applicable., 5. Customer change requests – Involved in completing functional design documentation and providing estimates to the customer for the requested work., 6. Project management for smaller projects (Under 50 days)., 7. Timely and effective response to requests for advice and/or assistance. Responsibilities: 1. Provide 3rd and 4th line functional support to partners and customers. This includes knowledge of the Standard Dynamics functionality and Annata A365 functionality, setup & configuration, feature management and troubleshooting to establish a root cause., 2. Handle partner and customer incident, request and change request tickets efficiently., 3. Clear and concise communication to the customer, regular screenshares for knowledge transfer and guidance as required., 4. Ensure all support documentation is completed in line with support processes., 5. Work to ensure SLAs are met in line with support agreements., 6. Effective escalation of support tickets where SLA may breach., 7. First point of contact for specific customer and partners. Able to maintain good relationships through engagement, communication and regular meetings., 8. Maintain strong relationships with other departments within Annata, ensuring the customer and partner tickets are resolved quickly., 9. Managing multiple concurrent issues and escalations at any one time. Skills and Experience: Required 1. Extensive Microsoft Dynamics Experience: Minimum of 5 years’ hands-on experience with Microsoft Dynamics 365 Finance & Operations (F&O) or Customer Engagement (CE), ideally within a support, customer service, or service delivery environment., 2. Issue & Escalation Management: Proven ability to manage multiple concurrent issues and customer escalations in high-pressure situations, ensuring timely resolution while maintaining high standards of service quality., 3. Problem Solving & Initiative: Self-motivated and proactive in diagnosing and resolving technical and functional issues reported by customers and partners, demonstrating ownership and accountability., 4. Organizational & Prioritization Skills: Strong organizational capabilities with a keen attention to detail, ensuring tasks are prioritized effectively and critical information is clearly communicated and actioned., 5. Communication & Stakeholder Engagement: Excellent interpersonal and communication skills, with the ability to convey technical concepts to non-technical audiences in both written and verbal formats., 6. Customer Service Excellence: Demonstrated ability to manage customer expectations, respond to inquiries professionally, and deliver a consistently positive customer experience., 7. Support Tools & Systems Proficiency: Skilled in using support platforms and ticketing systems to track, manage, and report on customer support activities., 8. Documentation & Knowledge Management: Capable of creating and maintaining support documentation, including FAQs, troubleshooting guides, and knowledge base articles to improve customer self-service and internal efficiency., 9. Stakeholder Relationship Building: Adept at building trust and rapport with internal and external stakeholders, fostering collaborative relationships that support long-term customer success., 10. Cross-Functional Collaboration: Experience working closely with cross-functional teams—including product, engineering, and account management—to resolve complex issues and relay customer feedback effectively., 11. Time Management & Multitasking: Strong time management skills with the ability to handle multiple customer inquiries and support tasks simultaneously, ensuring deadlines and service levels are consistently met., 12. Release & Service Update Management: Prior experience coordinating Microsoft Dynamics BAU (Business-as-Usual) releases and service updates, including planning, communication, and post-release support., 13. Third-Party Ticket Handling: Experience in logging and managing support tickets with external vendors and Microsoft, ensuring accurate tracking and timely follow-up., 14. Reporting & Insights: Proficient in generating reports and dashboards for internal and external stakeholders, providing insights into support performance, customer health, and service trends. Desirable 1. Global Support Experience: Prior experience working within a global or multi-regional support model, demonstrating an understanding of regional service expectations, time zone coordination, and cultural nuances in customer engagement., 2. Project Tracking Tools: Familiarity with project tracking and collaboration tools such as Microsoft Project, Jira, or Asana, with the ability to monitor progress, manage dependencies, and support cross-functional initiatives., 3. Support Analytics & Metrics: Ability to interpret and analyse support data, including ticket trends, resolution times, and customer satisfaction metrics, to identify areas for improvement and inform strategic decisions., 4. Microsoft Dynamics Dual Write: Experience with Microsoft Dynamics Dual Write integration between F&O and CE is preferred, including understanding of data synchronization and troubleshooting common sync issues., 5. SQL Server Management Studio (SSMS): Proficient in using Microsoft SQL Server Management Studio for querying databases, investigating data-related issues, and supporting root cause analysis., 6. Microsoft Azure DevOps: Skilled in using Microsoft Azure DevOps for managing work items, tracking development tasks, and collaborating with engineering teams on issue resolution and release planning., 7. Change Management & ITIL Framework: Familiarity with formal change management processes, ideally aligned with ITIL best practices, including experience in managing service transitions, approvals, and communications. Education: Bachelor’s Degree in Computer Science, Business Administration, Information Technology, or a related field. What Annata Stands For: Annata is a Microsoft Global Independent Software Vendor (ISV) since 2001. With its roots in Iceland, Annata is one of the leading global ISVs and industry partners from Microsoft with offices in all continents. Built on Microsoft Dynamics 365, our A365 solution offers a comprehensive suite of capabilities designed to propel automotive, trucks & buses, and equipment businesses into the realm of digital transformation. Our team consists of employees with different nationalities, origins, religions, and cultural backgrounds. We actively support diversity and demand our employees to respect different opinions and lifestyles. In virtual teams, we utilize the know-how of our international colleagues and secure the maximal output for our clients. We appreciate personal contact with our customers and colleagues, but we also aim to reduce travel to a sensible level – in order to support our employee’s work/life balance and to reduce our ecological footprint.

Job Role: Cyber Security Pre-Sales Engineer Location: UK Reporting to: Head of Cyber Security Job Purpose At Air IT, we’re looking for a Cyber Security Pre-Sales Engineer to help customers finding the right cyber security solutions for their organisations. You will work closely with existing and perspective customers as well as our sales team to understand customer requirements, recommend appropriate cyber security solutions, and scope professional services projects where needed. This is a new role within Air Sec - the specialist cyber security division of Air IT. You will have opportunities to help shape the role and drive business success for both customers and Air IT. Duties and Responsibilities • Support the sales team in conveying the value of Air IT’s cyber security service offerings to the perspective customers, • Collaborate with customers to understand business drivers, requirements and budget constraints in order to recommend appropriate cyber security services, • Liaising with vendors and internal subject matter experts to deliver demos and Proof-of-concepts to customers, • Conduct detailed scoping exercises of specialised cyber security solutions such as SIEM and vulnerability management, • Produce written statement of works and assist sales teams with quotations, • Analyse customer trends and support on-going development of cyber security services Qualifications, Knowledge, and Experience: Essential • Solid general knowledge of common IT topics such as authentication, networking, operating systems, cloud, • High-level understanding of commercial aspects of IT project delivery, • Detailed knowledge across multiple cyber security disciplines, covering topics such as SIEM, SOC, Vulnerability Scanning, Cyber Essentials, Penetration Testing. Hands-on experience working with one or more of the areas would be highly desirable, • Familiarity with Microsoft 365 products and Entra ID, • Excellent verbal and written communication skills, • Genuine interest in cyber security and desire to help customers succeed Desirable • Pre-sales experience in other technical disciplines, • Hands -on experience in IT project delivery, cyber security operations or consultancy, system administration, • Relevant education, training, or certifications in cyber security., • Knowledge of Cyber Essentials accreditation or other information security standards., • Understanding of offensive security topics like vulnerability scanning, Capture The Flag (CTF), or bug bounty programs. Note This description is not intended to establish a total definition of the job, but an outline of the duties. What’s In It for You? We offer a competitive salary, professional development opportunities, and the chance to work in a collaborative and innovative environment. With us, you’ll play a pivotal role in shaping the future of IT services while growing your career in a high-energy, rewarding role. Joining our team comes with its perks: • Hybrid working options for a better work-life balance, • 25 days annual leave plus bank holidays, • Ongoing learning and development opportunities, • Cycle to work scheme and technology vouchers, • Enhanced family leave, • Celebration day - an additional day off each year to celebrate an occasion important to you, • Salary sacrifice pension, • 2 paid volunteer days - We believe in the power of giving back to our communities and want to actively support employees efforts to make a positive impact, • Company social events and competitions, • Discount and Cashback Scheme, • Group Income Protection, • Life Insurance, • EAP and Virtual GP Service Why Join Us? This is your chance to work alongside an inspiring leadership team in an organisation that values efficiency, collaboration, and innovation. You’ll gain exposure to high-level operations and contribute to the success of a thriving company.

Job Description Summary Help strengthen our Team as our Head of Network Operations. Capita is seeking a dynamic and experienced Head of Network Operations to lead the strategic and operational management of our network infrastructure across multiple business units. This role is pivotal in ensuring the resilience, performance, and scalability of our network services, supporting mission-critical operations and enabling digital transformation across the organization. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. What you’ll be doing: Leadership & Strategy • Lead and develop the Network Operations team, fostering a high-performance culture across Tier 1, Tier 2, and Tier 3 support levels., • Define and execute the operational strategy for network services, aligned with Capita’s broader technology and business goals., • Drive continuous improvement initiatives, including automation, monitoring, and proactive incident management. Operational Excellence • Oversee 24/7 network operations, ensuring high availability, performance, and security of all network services., • Manage major incidents and escalations, ensuring timely resolution and effective communication with stakeholders., • Own the operational KPIs and SLAs, ensuring compliance and reporting against agreed metrics., • Collaboration & Stakeholder Engagement, • Work closely with Design, Delivery, and Security teams to ensure seamless integration and transition of network solutions., • Partner with business units to understand requirements and deliver scalable, secure, and cost-effective network solutions., • Engage with vendors and service providers to manage contracts, performance, and service delivery. Risk & Compliance • Ensure network operations adhere to regulatory, security, and compliance standards., • Lead risk assessments and mitigation strategies for network infrastructure and services., • Budget & Resource Management, • Manage operational budgets, including forecasting, costs, and resource planning., • Support workforce planning, including shift patterns and allowances to ensure coverage and retention. What we are looking for: • Proven experience in leading large-scale network operations in a complex, multi-site environment., • Strong technical background in enterprise networking (Cisco, Juniper, SD-WAN, cloud networking)., • Experience managing 24/7 operations and shift-based teams., • Excellent leadership, communication, and stakeholder management skills., • Strong understanding of ITIL, incident/problem/change management processes., • Experience with network monitoring and automation tools., • Ability to manage budgets and vendor relationships effectively. Desirable Qualifications: • CCNP/CCIE or equivalent certifications., • ITIL Foundation or higher., • Experience in service provider or managed services environments., • Familiarity with cloud platforms (Azure, AWS) and hybrid networking models. About Capita Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, Capita’s 34,000 colleagues support primarily UK and European clients with people-based services underpinned by market-leading technology. We’re a vital support service for our clients, enabling the everyday interactions that we expect to run seamlessly, to run seamlessly. Check out our website ___ for more information What’s in it for you? • 23 days’ annual leave rising to 27 days holiday in time with the opportunity to buy extra leave, • company matched pension, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more, • volunteering for our charity partners or a cause of your choice - opportunity to take a paid day out of the office, • access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform, • opportunity to gain additional qualifications through our Learning Academy or apprenticeships to help develop your career Unlock Your Potential with Capita At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We’re committed to your growth — offering endless opportunities to expand your skills, explore new paths, and advance your career. Join us and discover a career with purpose. #CareersWithPurpose 🤝 Customer first, always 🧑 💻 Fearless innovation ✅ Achieve together 💙 Everyone is valued

Your new company Ready to shape the future of Data Centre Strategy? This is a rare opportunity to take the lead in building the physical backbone for next-generation AI and high-performance computing. We're on an ambitious journey to deploy 3GW of data centre capacity by 2030, and our client needs someone who can think big while delivering on the details. As Head of Data Centre Development and Strategy, you'll define the roadmap that makes this vision a reality, identifying prime locations, negotiating major deals, and ensuring our infrastructure can handle the most demanding workloads. You'll work at the intersection of technology and commercial strategy, partnering with senior leadership to secure large-scale facilities and create innovative partnership models that set us apart. Your new role This is a chance to take on one of the most strategic roles in the industry, shaping the physical backbone of next-generation AI and high-performance computing. As Head of Data Centre Development and Strategy, you'll be at the forefront of a bold mission: delivering 3GW of data centre capacity by 2030. This isn't just about building infrastructure; it's about enabling a commercial vision through world-class partnerships and innovative deal structures. Your role combines high-level strategy with hands-on execution. You'll define and deliver a multi-year roadmap that secures large-scale facilities primarily targeting opportunities of 25MW and above to support hyperscale AI and HPC deployments. Working closely with the CEO and CFO, you'll craft creative partnership and funding models, from co-investment and revenue-sharing to build-to-suit agreements and alternative financing solutions. Beyond the commercial side, you'll collaborate with engineering teams to set rigorous technical standards for power density, cooling, connectivity, and resilience ensuring every facility meets the demands of modern AI infrastructure. You'll also lead strategic capacity planning, making sure we stay ahead of demand with the right infrastructure in the right locations.This role is about influence and innovation. You'll represent the organisation in industry forums, build relationships with data centre operators and infrastructure investors, and negotiate deals that balance speed to market, cost efficiency, and technical capability. You'll oversee projects from feasibility through commissioning, manage vendor relationships at an executive level, and drive governance around sustainability, compliance, and operational excellence. AI and HPC workloads are redefining what data centres need to deliver. By joining us, you'll play a pivotal role in shaping the future of large-scale infrastructure by bringing strategic creativity to one of the fastest-growing sectors in technology. If you thrive on complexity, enjoy building partnerships, and want to make a tangible impact on global-scale projects, this is your opportunity. What you'll need to succeed To succeed in this role, you'll need a deep understanding of data centre infrastructure design, construction, and operations, including electrical and mechanical systems, advanced cooling technologies, and IT infrastructure. Your expertise should extend to large-scale IT deployments, particularly AI and HPC clusters, with their demanding requirements around power density, direct liquid cooling, and high-speed networking. We're looking for someone with proven experience in developing and implementing large-scale data centre strategies and investment roadmaps, ideally within hyperscale environments involving multi-gigawatt programmes. You'll bring strong knowledge of capacity planning, energy efficiency, sustainability initiatives, and resilience frameworks, ensuring our infrastructure meets the highest standards of performance and reliability. Commercial acumen is key. You should have a track record of structuring and negotiating innovative deals, including creative partnership models, co-investment structures, and alternative financing arrangements. Experience sourcing, evaluating, and securing access to large-scale data centre facilities, preferably 25MW and above through partnerships or development will be essential. Alongside this, you'll have managed multi-million-pound projects and negotiated complex vendor and partner relationships at an executive level. This role demands exceptional strategic thinking and the ability to devise innovative solutions to complex technical and commercial challenges. You'll need outstanding leadership and stakeholder management skills, capable of influencing cross-functional teams, senior executives, and external partners. Strong business instincts, combined with the ability to balance risk, return, and strategic alignment, are critical. Finally, you'll be an excellent communicator, able to translate complex technical and financial concepts into clear, compelling narratives for board-level audiences, and a skilled negotiator with experience handling high-stakes commercial discussions. What you'll get in return • Share options and long-term incentives, • Unlimited holiday policy, • 100% remote working with flexible hours, • A culture of internal promotion and career development, • A collaborative, forward-thinking team, • Enhanced family-friendly policies Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

IT Network Team Lead Home based (with travel to various sites x1-2 per month on average). £65,000 - £75,000 + disc. bonus, 25 days holiday, 6% pension Core technologies: Fortinet, Palo Alto, F5, Extreme wireless We are looking for an experience Network technologist who also has proven experience in the leadership and management of network engineers. Reporting to the Head of Infrastructure Operations you will be responsible for the delivery of first-class IT network services across a complex, multi-sited business. You will provide BAU support and specialist technical knowledge to specific projects of work, operating as the IT Network SME. Managing the IT Network team, 3rd party providers and managed service providers, you will ensure system availability, reliability and that services are delivered on time and within SLA's. You will lead the IT Service Delivery elements of major networks projects and change programmes, providing oversight and assurance to high and low-level designs. Core technical experience we're looking for: • Fortinet and wider Forti technologies, • SD-WAN, • Palo-Alto, • F5's or other Load Balancers, • LAN/WAN, • L3 technologies and Routing A great role for someone with the right technical expertise providing a fantastic level of working flexibility. For more information please reach out by applying with your latest CV ASAP.

Job Title: Senior IT Specialist Location: Remote within EU/UK Reports To: Head of IT Department: Engineering – IT Role Purpose The IT Specialist will manage and optimize enterprise IT systems to support rapid global expansion and clinic operations. This role blends technical depth with strategic impact—driving automation, security, and compliance across a distributed workforce. Key Responsibilities • Device Lifecycle Management: Deploy and manage Microsoft Intune for Windows and Mac environments., • Identity & Access: Administer Azure Entra ID for identity governance, conditional access, and privileged identity management (PIM)., • Endpoint Security: Implement and monitor Microsoft Defender XDR for advanced threat protection., • Data Governance: Support compliance initiatives using Microsoft Purview, ensuring adherence to healthcare data standards., • Network Infrastructure: Manage and troubleshoot Cisco Meraki networks across clinics and offices., • Workplace Experience: Manage and optimize Microsoft 365 services (Teams, SharePoint, Exchange) to enhance collaboration and productivity., • Automation & Efficiency: Lead cross-functional IT projects to automate workflows and improve operational scalability., • Performance Metrics: Define and track KPIs for IT readiness, onboarding success, and system health., • Continuous Improvement: Conduct root cause analysis and implement corrective actions., • Mentorship: Provide technical guidance to junior IT staff and foster knowledge sharing. Requirements (Must Have) • 5–7 years of experience in IT engineering or systems administration., • Hands-on expertise with Azure Entra ID, Microsoft Intune, Microsoft Defender XDR, and Microsoft Purview., • Strong understanding of identity governance, endpoint security, and compliance frameworks., • Proficiency in Windows and MacOS environments., • Excellent troubleshooting and communication skills. Requirements (Nice to Have) • Experience with Cisco Meraki networking solutions., • Background in regulated industries (healthcare, finance)., • Proven ability to lead cross-functional initiatives and automate workflows., • Experience leveraging AI tools and adoption strategies to improve business goals and IT efficiency., • Comfortable in a fast-paced, scaling environment.

Data Engineer - Fully Remote (UK) Help build the data systems behind a fast-growing global entertainment company. You’ll own analytics infrastructure end-to-end - from ETL pipelines and Snowflake performance to dashboards, integrations, and cloud apps. This is a high-impact role working directly with the Head of Systems to keep worldwide operations running smoothly. What you’ll do • Own ETL, warehousing, data models, and dashboards, • Deploy + optimise Snowflake and manage FiveTran pipelines, • Build real-time operational dashboards, • Ensure GDPR-compliant data flows, • Develop integrations + internal tools (JavaScript, Python, Node.js, Apps Script), • Build cloud functions on AWS (Lambda, S3), • Partner across teams to turn operational needs into technical solutions What you bring • Strong SQL + experience with Snowflake or similar warehouses, • ETL/ELT experience (FiveTran ideal), • JavaScript, Python, Node.js, and cloud experience, • Background in dashboards, analytics, and data pipelines, • Understanding of GDPR + data governance Bonus: BI tools, React/Next.js, Shopify, AI workflows, data streaming. Why you’ll love it • Fully remote + flexible, • International, creative team, • Real ownership of critical systems, • Competitive pay, equity, generous time off, • Big impact in a growing global company Data Engineer - Fully Remote (UK)

Head of Data Centres (Development & Strategy) Based anywhere in UK with some global travel Extremely competitive Salary + share options (The client is committed to bringing in the best talent and are flexible on what an overall package would look like). After a recent successful placement with the same client, Troi Search are delighted to be working once again with this Technology company, that specialises in providing high-performance, sustainable GPU cloud infrastructure for High-Performance Computing (HPC) workloads - in other words, provides the backbone that powers the surge in AI demand. In this strategic leadership role, you’ll design and deliver a global data centre roadmap, scaling to multi-GW capacity to power next gen AI and HPC workloads. What You’ll Do: • Define long-term data centre strategy and execution, • Secure large-scale facilities (25MW+) through innovative partnerships, • Negotiate deals, validate sites, and set technical standards, • Work closely with the CEO and CFO on creative funding models This isn’t just infrastructure it’s enabling commercial growth through world-class partnerships and bold strategies. What we're looking for: • Deep expertise in data centre design, construction, and operations (electrical, mechanical, cooling, IT infrastructure)., • Strong technical knowledge of large-scale AI/HPC deployments—power density, liquid cooling, high-speed networking., • Proven track record in hyperscale strategy and investment roadmaps (multi-GW programs)., • Skilled in capacity planning, energy efficiency, sustainability, and resilience frameworks., • Experience structuring innovative commercial deals—partnerships, co-investment, alternative financing., • Ability to source and secure large-scale facilities (25MW+) through partnerships or development., • Managed multi-million-pound projects and complex vendor relationships at executive level. Essential Skills: • Strategic thinker - you'll provide innovative solutions to complex technical and commercial challenges., • Influential leader - you'll align cross-functional teams and executive stakeholders., • Strong business acumen - you can balance risk, return, and strategic goals., • Exceptional communication skills - you can translate technical and financial concepts for board-level audiences., • Negotiation expertise in high-stakes commercial discussions. What you'll get in return: • Extremely competitive Salary + share options (The client is committed to bringing in the best talent and are flexible on what an overall package would look like)., • Advanced Pension Scheme, • Unlimited Holiday Policy - Take the time you need to rest, recharge, and explore. We trust you to manage your time off responsibly., • Remote Working - Work from wherever you feel most productive, home, café, or co-working space. We’re remote-first and proud of it! But of course, given the physical nature of the role, there will be travel involved., • Tech & Cycle Scheme - Swap the commute for fresh air and smarter gear! This scheme helps employees save on bikes and tech essentials., • Enhanced Sick Pay - First 13 weeks = full pay, Next 13 weeks = half pay Sound like you? Apply now!

• Health and Safety Manager, • Inspired Learning Group, • Hours of Work: 40 hours a week, • Contract term: Permanent, • Start date: ASAP We are seeking a Health and Safety Manager to join the operations team at Inspired Learning Group. This fantastic role would be ideal for someone looking for the next step in their career and comes at a genuinely exciting time to join Inspired Learning Group. Inspired Learning Group is a growing group of independent senior schools, preparatory schools and nurseries in the UK. We take great pride in each one of them, supporting them enthusiastically in the achievement of excellence. We do this by striving to inspire each individual pupil to achieve the personal and social development and the academic result which best matches his or her personality and talents. This role will be to ensure that our Schools and Nurseries are always compliant with relevant legislation and are operating using best practice. As our Health and Safety Manager you will closely support the Area Operations Managers, Heads and Nursery managers by leading on ensuring that: • All legal and H&S compliance aspects of the setting are appropriately structured and discharged including policies, procedures and practices being regularly updated to maintain compliance, • Staff are fully aware of compliance requirements, • Confidentiality, discretion and empathy are critical for this role, • Custodian of all inspection documentation, including policies, • No concern is left unsolved The ideal candidate for this role will possess the following skills/expertise: • Strong experience working in a Health and Safety environment., • Strong management and systems skills., • Experience or an understanding of the independent schools sector., • Experience in applying health & safety regulations within an educational setting., • Experience of communicating results clearly to stakeholders up to CEO level., • Highly organised with the ability to prioritise multiple demands., • Strong commercial awareness., • Highly motivated with strong attention to detail. This role will suit someone who is detail orientated and strategic at the same time, your workload will be varied and require confidentiality, discretion and empathy. You will be the custodian of all inspection documentation including policies for Inspired Learning Group. The role will involve a blend of onsite working, home working and working at our head office in Stanmore (Inspired Learning Group, Georgian House, Park Lane, Stanmore Middlesex HA7 3HD). Frequent travel to schools and nurseries will also be required. You will be welcomed and as a member of staff at Inspired Learning Group you will benefit from the following; • Professional Development and Training opportunities with the prospect of career and salary progression as our business grows, • Ongoing coaching from the management team, • Childcare fee discount, • Pension scheme, • Refer a friend scheme up to £750, • Health cash plan covering 10 healthcare benefits and services such as optical, dental, dental accident, chiropody, therapy treatments and health club concession. Access to Doctor line from anywhere in the world, • Employee Assistance Programme. If you feel you have the skills and attributes for this role we welcome your application. Please apply by clicking ___ If you feel you have the skills and attributes for this role we welcome your application. Please apply by clicking A full Job description is available on request. For further information please do not hesitate to contact Tom Havard our Talent Acquisition Manager on 07706 323847 or . We reserve the right to close this vacancy earlier than the date advertised. Interviews will take place on a rolling basis, as applications are received. Inspired Learning Group is totally committed to safeguarding and promoting the welfare of children & young people and expects all staff to share this commitment. Applicants must be willing to undergo child protection screening, as all new staff will be subject to enhanced DBS clearance, identity checks, qualification checks and employment checks to include an exploration of any gaps within employment, two satisfactory references and registration with the Disclosure and Barring Service (DBS).

Head of People UK based; Midlands remote working with national travel. £90-£115K Professional services A dynamic and fast-growing organisation with a strong mission-driven ethos is seeking a Head of People to lead its people function and help shape an inclusive, high-performing, and purpose-led workplace. This leadership role will oversee all aspects of the people agenda, including HR, talent acquisition, employee engagement, and organisational development. Working closely with the executive team, the Director of People will design and implement a people strategy that supports the company’s ambitious growth plans and fosters a culture of collaboration, innovation, and impact. Key responsibilities include leading recruitment and onboarding, developing talent and leadership capabilities, implementing performance and development frameworks, and supporting organisational design and change initiatives. The role also covers HR operations, compliance with UK employment law, compensation and benefits, and the optimisation of people systems and processes. We’re looking for a seasoned HR professional with experience in a large consulting firm as well as a start-up high-growth and ideally investor-backed environment. A background in professional services, M&A, or scaling businesses is essential, as is exposure to exit or refinancing processes. To apply, you must be able to demonstrate a strong accademin underpin.

Head of Product Management & Propositions - Mortgages & Savings - FinTech Midlands, South, London Hybrid The Head of Product will bring "hands on" Mortgage product portfolio management, as well as team and strategic leadership oversight of the bank’s product portfolio (Inc Savings book), ensuring it delivers sustainable growth, customer value, and competitive advantage in line with the bank’s vision and regulatory obligations. You would define and execute the Mortgages product & proposition strategy, oversee the development and lifecycle management of products, and ensuring they meet the evolving needs of customers, stakeholders, and regulators. This a "hands on" and product team leadership role, so joins as a key contributor and an active player in the banks "Go to Market" strategy, will work collaboratively across business units including risk, compliance, operations, technology, and commercial teams to deliver innovative, compliant, and profitable products. Require someone to foster a culture of customer-centricity and digital innovation, ensuring that product propositions are simple, accessible, and aligned to market trends and regulatory requirements. The role will also drive governance, financial performance, and risk management of the product suite, ensuring that products remain commercially viable, operationally sound, and socially responsible, while supporting the bank’s strategic priorities. Skills & Experience • Proven ability to develop and execute Mortgage product and proposition strategies aligned to business goals and regulatory requirements., • Commercial awareness, with experience of managing P&L and driving profitability., • Knowledge of market trends, competitor activity, and emerging technologies impacting the banking sector., • Expertise in product lifecycle management, from concept through launch, maintenance, and retirement., • Proven leadership skills with the ability to inspire, coach, and develop high-performing teams., • Excellent stakeholder management and influencing skills at senior and board level., • Ability to foster cross-functional collaboration with technology, operations, compliance, and commercial teams. What's on offer • This is an exciting time to have impact and work with a great team as they look to build on their product proposition, customer engagement and market growth strategy., • Competitive Salary, Attractive Bonus & Benefits package, • Senior Leadership team role

Head of Business Architecture Competitive Salary UK / Hybrid Permanent Closing date –30th November 2025 We make health happen At Bupa, we’re here to help people live longer, healthier, happier lives – and make a better world. As a global healthcare provider and insurer with no shareholders, our customers are at the heart of everything we do. The Head of Business Architecture role sits within our UK Insurance (UKI) Change & Transformation team, where we’re driving forward ambitious change programmes that improve customer outcomes, streamline operations, and future-proof our services. You will play a key role in shaping how we deliver transformation across the business – helping us work smarter, faster, and more effectively. You’ll lead the development and adoption of our business architecture framework, ensuring it aligns with our strategic goals and supports our mission to make health happen for our customers and our people. Key Responsibilities • Develop and maintain business architecture framework to supports strategic direction., • Align business processes and IT systems to deliver scalable, secure, and flexible solutions., • Lead and inspire a team of Business Architects (circa 24), • Collaborate with senior stakeholders across business and IT to design integrated solutions., • Act as a trusted advisor to the Executive Team and Centres of Excellence., • Champion agile and product-led ways of working, • Define and track KPIs to measure success and influence delivery roadmaps., • Drive a culture of continuous improvement, integrity, and customer-centricity., • Ensure governance, compliance, and risk management What We’re Looking For • Proven track record of leading business architecture initiatives in a large-scale corporate environment, • Senior business architect with extensive experience of business and IT transformation, • Strong understanding of insurance operations and technology landscapes., • Ability to lead and inspire teams, with a track record of developing high-performing communities – especially business architects, • Gravitas to influence and challenge stakeholders to achieve strategic objectives, • Experience in agile methodologies and product-led delivery., • A mindset focused on innovation, continuous improvement, and customer outcomes., • Confidence in managing risk, governance, and regulatory compliance. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you’ll receive the following benefits and more: • Management Bonus Scheme, • Car allowance (paid as cash), • Private Medical Insurance – Family cover, • Enhanced pension and life insurance, • 25 days annual leave, increasing through length of service, • Discounts on Bupa products and services, • Free health check-up Why Bupa We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”. We champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you’re treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Head of Human Resources Do you have a track record of leading large-scale HR operations, engaging blue-collar and frontline teams, and influencing senior leaders to drive meaningful change? Are you confident delivering transformation in fast-paced, multi-site environments — balancing commercial imperatives with a strong commitment to culture, engagement, and values-led leadership? Have you shaped people strategies that not only deliver business performance but also strengthen trust and belonging across diverse workforces? MacGregor Black is proud to partner with a major UK employer, a multi-site, operationally complex and people-driven organisation in the search for a Head of HR. This is a critical leadership role within the HR function, responsible for driving a consistent, commercially aligned, and people-centred approach to business partnering. As Head of HR, you’ll lead and develop a team of HR Business Partners supporting large-scale, blue-collar and operational divisions across the UK. You’ll act as a trusted advisor to senior leadership, ensuring HR is positioned as both a strategic enabler and a hands-on operational partner. Your leadership will help shape a culture of accountability, engagement, and performance — from boardroom to shop floor. Key Responsibilities: • Lead and develop the HR team to deliver high-impact, consistent support across all operational sites., • Partner with executive and operational leadership to design and deliver people strategies that drive productivity, engagement, and sustainable growth., • Act as a strategic advisor on organisational design, workforce planning, succession, and capability development., • Champion employee engagement across a large blue-collar workforce, embedding a culture of inclusion, safety, and values-led leadership., • Provide expert guidance on complex ER issues, union engagement, and collective consultation, ensuring compliance and pragmatic risk management., • Lead and support large-scale change initiatives — including restructures, TUPE, and transformation programmes — ensuring people experience and communication remain front and centre., • Leverage HR data and analytics to track impact, identify trends, and inform business decisions., • Coach, mentor and empower HR Business Partners and regional HR teams to build confidence, capability, and consistency across the function., • Drive continuous improvement in HR processes and policies, aligning operational excellence with strategic objectives. What We're Looking For: • Significant experience in a senior HR leadership or business partnering role within a large-scale, multi-site, blue-collar environment (e.g. logistics, manufacturing, distribution, or services)., • Proven ability to partner with operational and executive teams to deliver measurable, commercially focused HR outcomes., • Strong understanding of UK employment law, employee relations, and unionised environments., • Demonstrated success in leading major change programmes (restructures, TUPE, transformation)., • Strategic, analytical and data-driven — able to balance insight with pragmatism., • Inspirational leader with the ability to develop high-performing HR teams and influence at all levels., • Resilient, values-driven and committed to creating workplaces where people thrive and businesses succeed. For more information, contact Alice Redmond today.

Job Title: Director, Chemical Manufacturing Location: Remote (UK) — must align with UK / US / Switzerland time zones Reporting To: Senior Director, Chemical Manufacturing Employment Type: Full‑time Role Summary Lead and oversee external chemical manufacturing operations under cGMP for drug‑linker/toxin intermediates and associated raw materials, collaborating with global CMOs and internal teams including Supply Chain, QA, QC, Legal, Project Management and Regulatory Affairs. Key Responsibilities • Serve as technical lead for selected CMO partnerships, ensuring timely delivery, risk‑mitigation and compliance., • Manage manufacturing of critical intermediates and raw materials to support clinical and/or commercial supply., • Assist supply planning, budgeting and contract tracking via ERP systems in collaboration with Legal and Finance., • Support regulatory submissions & health authority responses; lead quality system activities (change control, deviations, CAPAs)., • Review and approve batch records, protocols and reports from CMOs., • Provide oversight (including ‘Person‑in‑Plant’ when required) during PPQ and commercial manufacturing campaigns., • Present insights internally across functions and travel internationally (~20%, mainly Europe/Asia). Requirements • PhD in Chemistry preferred; MS or BSc considered with strong industrial experience., • 10+ years in chemical manufacturing of small molecule APIs, especially in GMP environments; contract manufacturing experience preferred., • Deep knowledge of chemical manufacturing best practices (including PPQ), quality systems (change control, deviations, CAPA) and regulatory submissions., • Strong organic chemistry background; ability to influence in matrix settings; excellent verbal and written English communication., • Comfortable making decisions with incomplete data and working across multiple time‑zones. Why This Role Matters This is an impactful leadership position at the heart of manufacturing operations, enabling supply of critical chemical intermediates for innovative therapies, in a global, remote‑friendly environment. Ready to join a high-impact team driving digital transformation? About Planet Pharma: Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognised by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

We’re Centrick — residential property experts with a clear mission: to make lives better, every day. Since 2005, we’ve grown into a nationwide business with a global reach, managing buildings and estates of all shapes and sizes. From property management, sales, and lettings to on-the-ground services like cleaning, caretaking, and maintenance — we deliver quality, end-to-end solutions. With our headquarters in central Birmingham and teams across the UK, we’re powered by dedicated professionals working collaboratively across operations, marketing, finance, and beyond. We reinvest in our people, technology, and culture to drive continuous improvement and long-term impact — for our clients, customers, and communities. What you need to succeed • Ability to work accurately and effectively to strict deadlines, • An understanding of statutory compliance requirements, • Ability to liaise with the wider team to ensure information is obtained and is accurate, • Strong understanding of GDPR would be advantageous and previous experience as a deputy data protection officer, • Able to proactively contribute to team success, spot issues and solve them, • Fluent level of English with excellent spelling and grammar, • Proficient IT user, able to use MS packages as well as a range of internal systems, • Thrives in a fast paced, fluid environment What you’ll be doing No two days are the same, but the tasks below offer a glimpse of what to expect. If you don’t meet every point but believe you have the skills to succeed, we encourage you to apply. • Take ownership of all procurement administration, including contractor onboarding, accreditation, and ongoing document control—ensuring all insurance, health & safety, and compliance documentation is accurate and up to date., • Manage the end-to-end tendering process for contracts, from initial specification through to contract award and administration, supporting the delivery of cost savings and operational efficiency., • Monitor and evaluate contractor and supplier performance, ensuring adherence to service level agreements (SLAs) and procurement strategy, and proactively addressing any issues or risks., • Provide administrative support for compliance activities, including the preparation and tracking of Subject Access Requests (SARs), GDPR and AML audits, and other statutory or regulatory reporting., • Liaise closely with contractors, suppliers, and the wider compliance team to resolve queries, support risk mitigation, and maintain effective communication across the supply chain., • Support the Head of Group Compliance and other senior team members, • Manage personal and shared inboxes to ensure all procurement and compliance queries are responded to promptly and accurately., • Assist with data protection officer duties as required, including supporting responses to data breaches and maintaining relevant compliance trackers., • Contribute to the continuous improvement of procurement and compliance processes, sharing best practices and supporting the team’s operational resilience. Why join us? • Time to Recharge: 25 days’ holiday plus bank holidays, • Future Security: Enhanced pension scheme based on role, • Extra Holiday: Your holiday allowance grows with your length of service—because loyalty deserves rewards, • Health & Wellbeing: Medicash, virtual GP, therapies, dental and optical support, • Sick Pay Boost: Company sick pay increases over time to support your wellbeing when you need it most, • Learning & Development: Study support and access to our dedicated academy to help you grow professionally and personally, • Mental Health Support: 24/7 mental health services, • Birthday Bonus: Enjoy an extra day off on your birthday to celebrate your way, • Giving Back: One volunteer day annually to support a charity or cause close to your heart, • Reward Platform: Monthly perks to spend how you like At Centrick, diversity and inclusivity are fundamental to who we are. We welcome applicants from all backgrounds and are committed to creating a respectful and supportive hiring experience. If you need any adjustments during the interview process, please let us know—we’re here to help you succeed.

We are seeking a highly experienced Clinical Operations Manager to lead and oversee Outside the U.S. (OUS) clinical operations, specifically across the UK and Australia/New Zealand (ANZ) regions. This newly created position will play a key role in driving clinical trial excellence and accelerating enrolment across global sites, serving as the operational lead for all OUS activities and reporting to the Head of Clinical Operations (US-based). Key Responsibilities • Lead OUS Clinical Operations: Oversee all clinical activities across UK and ANZ sites, ensuring efficient enrolment, high-quality data, and compliance with regional regulatory standards., • Site Engagement & Oversight: Maintain a strong operational presence at clinical sites, fostering close collaboration with Principal Investigators and site teams., • Travel & On-Site Support: Spend approximately 3+ weeks per quarter in ANZ for on-site visits, plus travel to the U.S. as needed for meetings or study alignment., • Regulatory & Ethics Reporting: Manage or oversee MHRA and REC submissions in the UK; provide oversight for ANZ regulatory and ethics processes., • People Management: Line-manage two UK-based CRAs, supporting their performance, development, and day-to-day operational delivery. Background & Experience • Proven track record in clinical operations for medical device trials - ophthalmology experience is highly desirable., • Experience with invasive medical devices or similar high-risk device studies., • Strong understanding of UK and ANZ regulatory and ethics frameworks., • Demonstrated line management and leadership experience., • Ability and willingness to travel internationally (UK, ANZ, and occasional US).

Head of Conveyancing - West Midlands Location: West Midlands Salary: Up to £68,000 per annum + benefits Type: Full-time, Permanent A forward-thinking and ambitious law firm in Birmingham is seeking a Head of Conveyancing to lead, shape, and elevate its residential property department during an exciting period of strategic growth. This is a genuine opportunity to take ownership of a department and drive it forward - blending hands-on leadership with the autonomy to influence change, modernise processes, and support the firm's wider expansion plans. The Opportunity As Head of Conveyancing, you'll oversee the day-to-day operations of the department, managing a capable and dedicated team while also playing a key role in the firm's strategic development. You'll have the platform, support, and investment to build on what's already in place and lead the function into its next phase of evolution. Your role will involve: * Leading and inspiring a growing team of conveyancers, ensuring excellence in delivery and client care. * Driving operational improvements, implementing modern systems and best practices. * Working closely with senior stakeholders to align department goals with firm-wide growth objectives. * Taking a proactive approach to business development and client engagement. * Overseeing complex or high-value transactions, providing expert technical input and leadership. About You You'll be a confident, experienced conveyancing professional with a track record of leadership and operational management. This role suits someone who thrives on taking initiative, driving improvement, and shaping teams. You'll bring: * Strong technical expertise in residential conveyancing. * Experience managing or supervising a conveyancing team. * Commercial awareness and a strategic mindset. * The ability to lead, motivate, and inspire others through change and growth. Why Join? This is more than just a management position - it's a chance to build something meaningful within a supportive, well-invested firm that's committed to long-term development. You'll benefit from: * A competitive salary of up to £68,000 per annum (DOE). * A collaborative, forward-looking culture that values ideas and innovation. * Clear scope to develop the department and your own leadership career. * The backing of an ambitious senior team who value progress and investment in people. If you're ready to take the next step in your conveyancing career - leading from the front and shaping the future of a growing department - we'd love to hear from you. Apply now or reach out in confidence for an initial conversation. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Title: Packaging Materials Auditor Location: UK-based (ideally North England)| Regular Travel (UK, Ireland & Overseas) Contract Type: Permanent, Full Time (Contracting can be considered) Key Skills: Packaging / BRCGS / Auditing / Packaging Manufacturing / Plastics / Glass / Metal / Printing Are you a packaging professional with a sharp eye for detail, a solid technical background, and a flair for auditing? We're on the lookout for a Packaging Materials Auditor to join our growing team and help uphold the high standards our clients rely on. About the Role Reporting to the Head of Operations, this role is all about delivering high-quality audits across a range of packaging materials schemes. You’ll be assessing compliance, identifying improvement areas, and supporting our clients to ensure they meet the required standards. You’ll need to be confident working independently, while also being a strong team player – collaborating closely with our Food & Packaging team and engaging with client teams at all levels. What You’ll Be Doing Planning • Manage your own diary and keep our scheduling team up to date., • Respond promptly to audit requests and scheduling communications., • Conduct audits across a variety of packaging schemes and assess client compliance., • Liaise professionally with all levels of client personnel., • Work closely with the internal Food and Packaging team., • Respond to technical queries clearly and in a timely manner., • Produce high-quality audit reports within agreed timelines., • Build and maintain strong relationships with clients., • Spot opportunities to grow and expand our client base. What Success Looks Like • Contributing to our certification body retaining its 5-star rating in scheme owner KPIs., • Delivering consistent, high-quality audits and insightful reports., • Acting as a trusted point of contact for clients. What You’ll Bring Essential: • A minimum of 5 years’ technical or quality experience working with packaging materials, ideally across substrates such as glass, metal, paper, and plastic., • Experience in food packaging is highly desirable., • Understanding of the Auditing process, with ideally experience in either shadowing audits or auditing, • Exceptional organisational skills and the ability to manage your own workload., • Strong communication skills, with the ability to explain technical information to a wide audience (including those where English is not the first language)., • A collaborative, flexible, and proactive mindset., • Attention to detail – especially when it comes to audit reports., • Willingness to travel (UK, Ireland and overseas)., • Educated to degree level, • Level 3 or 4 HACCP Qualification and Level 3 or 4 Food Hygiene Qualification, • Formal qualification in packaging (e.g. Diploma or Degree in Packaging Technology)., • BRCGS Packaging Materials Issue 7 Auditor Training., • Hazard analysis and risk assessment training., • Food safety and hygiene course., • Experience of 2nd and/or 3rd party auditing. Why Join Us? We’re a team that values integrity, professionalism, and expertise. You’ll be supported in your professional development, enjoy working alongside a passionate team, and have the opportunity to make a real impact in the packaging and certification space. Please note:Amtivo does not accept unsolicited CVs from external agencies. All recruitment is managed by our internal Talent Team. At Amtivo, we are dedicated to fostering a diverse, equitable, and inclusive environment where authenticity thrives. We believe that true collaboration stems from valuing every individual’s unique perspective and experience. Our commitment to agility empowers us to adapt and innovate, driving superior performance. Upholding the highest standards of integrity, we strive to create a workplace where everyone feels respected, valued, and inspired to contribute their best. Amtivo Group is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.

Customer Service & Order Management Coordinator Department: Supply Chain & Operations Reporting to: Head of Merchandising & Planning Location: UK ABOUT FABLE AND MANE Fable and Mane is an innovative, dynamic, and modern hair care brand inspired by ancient Indian beauty secrets, using performance-led, potent ingredients in all its formulas. Created by two entrepreneurial siblings, Akash & Nikita Mehta, Fable & Mane has taken the beauty world by storm, revolutionising the hair care category to become one of the best-selling brands in Sephora. What is it like to work at Fable and Mane? We disrupt as we do, constantly challenging norms to bring fresh ideas to life. We are free to play, fostering creativity and innovation in everything we do. Our empathy unites us, building strong connections within our team and with our community. Our heritage fuels our future, blending ancient wisdom with modern practices to inspire and drive our success. Together, we’re crafting an inclusive space where everyone’s story matters, and where we push each other to grow every day. ABOUT THE ROLE As Customer Service & Order Management Coordinator you will: • Build and maintain strong relationships with Key accounts, ensuring orders are delivered accurately and within a timely manner., • Lead the end-to-end global order management process for B2B and B2C channels and customer base., • Collaborate closely with Commercial, Marketing, and Finance teams to align stock flow with brand strategy., • Analyse performance, identify risks and opportunities, and ensure operational efficiency across all global markets. WHAT YOU’LL DELIVER This will include but not limited to: Customer Service • Responsible for management of global orders for all retailers in NA, UK, ME, India and future regions, including digital channels like Amazon B2B orders. Ensuring orders are processed on time and meet forecasts; pricing, quantity, timing per customer., • Understand global and regional requirements for each customer and proactively highlights any risks based on inventory, shelf life, or not meeting financial objectives., • Partner with Marketing Team to support key activities including activations, Mailers, Holidays, and special events., • Partner with Accounts to translate orders to invoices for on time and accurate payments., • Point of contact for all order management queries, from creation through to order fulfilment ensuring 98%+ on-time delivery, • Maintain order tracker, updating weekly to capture stock shipped, order dispatch dates and highlighting any risk to supply or customer service., • Responsible for weekly order status connects with internal teams providing reports for weekly/monthly/quarterly/annual actuals vs forecasts., • Provide troubleshooting assistance for customer orders and relevant problems while understanding best practices for shipping to key international regions., • Respond to specific customers’ requests to ensure excellent customer service and customer experience. Stock & Inventory Management • Daily stock level monitoring across US, UK, and EU ensuring 95%+ product availability, • Support Head of Merchandising on weekly stock replenishment plans by market ensuring optimal inventory levels aligned to sales velocity., • Weekly inbound stock tracking reports identifying shortages, damages, and delivery variances with resolution plans., • Support Head of Merchandising by highlighting risk and opportunity assessments flagging supply constraints, overstock situations, and market trends., • Work with supply team to strategize excess stock clearance plans including markdowns, promotional recommendations, and liquidation timelines., • Stay up-to-date with new products and launches. Supply Chain & Logistics Operations • Monthly 3PL performance scorecards tracking KPIs (order accuracy, fulfilment speed, damage rates)., • Ensure all fulfilment KPI’s and SLA’s are met to the required standard, • Work with Head of Merchandising to improve dispatch (WH+ Shared) KPIs (dispatch time, % non-ships % inc. shipments, returns processing time), • Oversee RTV process, • Resolution and communication of issues raised by transportation, logistics, imports/exports and customs, escalating where required, • Liaise with warehouse logistics supporting with upcoming product launches including samples, GWP, • Assist efficiency of 3PLs (goods receiving, stock rotation, inventory), taking an active role in cooperation with Supply and Demand teams, • Weekly outbound logistics coordination across D2C, B2B, and retail channels., • Assist with supplier batch-code management Reporting & Documentation • Responsible for daily and monthly departmental reporting on weekly orders statuses, • Supplier invoice tracking and approval ensuring on-time payment and preventing supply disruptions., • Organise relevant import export documentation with Suppliers and Freight Forwarders, • Intercompany shipment documentation including commercial invoices, customs paperwork, and transfer pricing records., • Vendor onboarding packages including relationship setup, system integration, and performance baseline establishment., • Responsible for maintaining database and providing all required information to commercial team for all products, sets, samples, gifts with purchases, required for retailer forms. QUALIFICATIONS & EXPERIENCE • Bachelor’s degree, • 3+ years’ experience in customer service, order management, account management or logistics., • Strong Excel and ERP skills (SAP preferred)., • Experience managing B2B & B2C global orders and 3PL partners., • Excellent communication, organisation, and problem-solving skills.

Head of Venue Sourcing - Events West Midlands £Negotiable Rare opportunity for a proven head of department, operations manager or team manager to join this exciting agency and head up their venue sourcing team! The Company This agency needs no introduction and has a strong legacy of producing world class large scale events, from conferences to award ceremonies and more! With an excellent culture, brilliant staff retention and a commitment to career development this agency cares about it's team. We are now supporting this great agency with a senior level role where you will head up the venue sourcing department! The role As the Operations Manager / Head of Venue Sourcing you will be fully accountable for the venue finding department within this agency and work closely with clients and internal departments to deliver a smooth service across the venue sourcing team. This is a hands on management role where you will be responsible for developing the team as well as leading on venue sourcing projects yourself. A strategic and senior level role where commercial acumen will be critical. About you With extensive venue sourcing experience in an agency or venue finding company, you will have experience in running a department or smaller team within a department as well as remaining very client facing. Excellent venue knowledge both UK and international will be required as well as a strong handle on venue sourcing systems. Full driving license and own vehicle is required to apply for this role. Get in touch with us to register your details if you are interested in other positions - we specialise in events, production, audio visual, creative, marketing, comms & advertising.

Senior Manager, Employee Relations (12 Month FTC) Annapurna HR have been engaged to find an Employee Relations Senior Manager to join a leading professional services institution going through a large period of transformation and business change. The successful candidate will have previous experience driving strategic change and engagement across Employee Relations, specifically in relation to strategic matters, service delivery, projects and continuous improvement. The Role: * Support the Head of Employee Relations in the execution of the ER strategy, ensuring all initiatives align with business objectives. * Ensures service delivery standards and performance against SLAs and KPIs. * Develop initiatives that elevate the Employee Relations experience. * Lead on the effective and timely resolution of Employee Relations matters, including complex casework and organisational change. * Build credible, trusted relationships with stakeholders across the business to deliver commercial, risk-based people solutions that align with the organisations goals and values. * Ensure Employee Relations processes are market-leading and effectively leverage technology and automation. Requirements: * Strong experience across the full spectrum of Employee Relations. * Broader HR experience covering HR Operations and Service Delivery aspects. * Experience managing standards and performance against SLAs and KPIs. * Experience managing competing deadlines and priorities simultaneously. * Strong stakeholder manager with experience fostering strong and meaningful relationships across a matrixed organisation. This is a fantastic opportunity to be part of a fast-paced, changing organisation and evolving team. This role is an initial 12 Month FTC paying up to £85,000 DOE + benefits. Please get in touch if this role could be of interest!

Head of Finance Transformation – Hybrid (UK) – Outside IR35 The Opportunity: We’re partnered with a leading professional services organisation embarking on a major Finance Transformation Programme centred around the implementation of Dynamics 365 Finance & Operations (F&O). They’re seeking an experienced Head of Finance Transformation to take ownership of the end-to-end finance transformation agenda - shaping strategy, driving process change, and ensuring the successful delivery and adoption of D365 F&O across the global Finance function. This is a pivotal leadership role bridging Finance, Technology, and Change, with the mandate to define and deliver a best-in-class operating model for the future. Key Responsibilities: • Lead the overarching Finance Transformation strategy, ensuring alignment with business objectives and D365 F&O programme goals., • Oversee the design and implementation of target operating models, processes, and governance structures., • Act as the executive bridge between Finance leadership, technology teams, and programme delivery., • Drive business readiness, stakeholder engagement, and organisational change across the Finance function., • Provide strategic direction to the D365 F&O Finance workstream, ensuring consistency, quality, and control., • Establish transformation roadmaps, KPIs, and benefits tracking to measure programme success., • Partner with the CFO, programme team, and external partners to ensure delivery excellence., • Champion continuous improvement and post-implementation optimisation within Finance operations. Candidate Profile: • Proven track record of leading large-scale Finance Transformation programmes within complex, multi-entity organisations., • Deep understanding of D365 Finance & Operations (F&O) and its impact on Finance processes., • Strong background in Finance process design, operating model transformation, and business change., • Senior stakeholder management and leadership experience across global or matrix environments., • Comfortable operating at both strategic and hands-on delivery levels., • Experience within professional services, consulting, or large corporate settings preferred., • Excellent communication, influencing, and governance skills., • Track record of delivering measurable value through transformation and technology enablement. Contract: Outside IR35 Location: Hybrid (UK) Start: ASAP If you’re a senior transformation leader with a passion for driving Finance excellence through D365 F&O, we’d love to hear from you.

Head of Facilities Management and Project Optimisation (12-Month FTC) UK-based | £90,000 – £100,000 + benefits | Field-based with travel An exciting opportunity has arisen for an experienced Facilities Management Project Manager to lead a major transformation project within a leading food and hospitality group. This 12-month fixed-term contract will see you driving the optimisation of facilities systems, compliance, and supplier performance across a large multi-site estate. Key Responsibilities: • Lead the design, deployment, and optimisation of CAFM and facilities systems to improve maintenance delivery and compliance., • Act as a strategic partner to operational and senior leadership teams, identifying and implementing opportunities for efficiency and cost improvement., • Oversee supplier performance, ensuring service quality, PPM compliance, and commercial value across multiple sites., • Translate complex data into actionable insights using performance dashboards and reporting tools., • Champion continuous improvement, standardisation, and best practice across maintenance processes., • Build strong cross-functional relationships across Operations, Finance, IT, and external partners to ensure successful delivery. What We’re Looking For: • Proven background in project management or facilities operations, ideally within hospitality, retail, or multi-site environments., • Experience implementing or managing CAFM or asset management systems., • Strong understanding of PPM compliance, maintenance performance, and supplier management., • Excellent stakeholder management, communication, and influencing skills., • Analytical mindset with proficiency in Power BI, CAFM, or ERP systems., • Project management certification (PMP, PRINCE2, or equivalent) desirable. Job Reference: PR028379 +44 (0)7771374130

Head of Operations £80,000, Must Have Managed Head Office Functions Independent Pub Group West Midlands Love pubs and keen on making an impact in a growing, independent group? Drop me a line… We’re working with a small, independent pub group entering an exciting new chapter of development and change. With five distinctive venues in the West Midlands and South of this, each offering its own unique character and guest experience, the business is looking for an experienced Head of Operations to oversee head office functions and drive operational excellence across all sites. Reporting directly to the founders, this is a strategic yet hands-on role suited to someone who thrives in an entrepreneurial, fast-moving environment. You’ll bring strong leadership, commercial awareness, and a genuine passion for pubs, people, and outstanding guest experiences. The Head of Operations Role: • Manage all head office functions, including operations, HR, finance, and compliance, • Oversee three unique pubs across the West Midlands, supporting operational teams on site, • Work closely with the founders to implement business strategy and growth plans, • Drive operational standards, team engagement, and financial performance across the group, • Ensure each venue delivers exceptional food, drink, and atmosphere, creating reasons for guests to return, • Play a key role in shaping ideas, events, and offers that enhance the group’s individuality The Ideal Candidate: • Proven experience managing head office functions and multi-site operations (essential), • Strong leader who is both strategic and hands-on, • Commercially astute, with an eye for opportunity and continuous improvement, • Based in or near the West Midlands (highly desirable) 1 hour driving distance, • Comfortable working closely with the founders of a growing, independent business, • Genuine passion for pubs, hospitality, and delivering outstanding guest experiences If you’re a passionate operator with experience running head office functions and a desire to make a real impact within a close-knit, evolving group, this is the role for you. Contact Stuart Hills or call 0207 790 2666 COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia.

We’re looking for a Director of Operations to join a fast-paced, direct-to-consumer business set to double in size over the next five years. Reporting directly to the C-suite, this newly created role will lead and develop a large, multi-site operational team while driving the delivery of key strategic initiatives. As a pivotal member of the leadership team, you’ll play a central role in building the operational foundations for the company’s next stage of growth and ensuring its continued success. This person can be based anywhere but needs to be able travel to the sites across the UK (North, Midlands, South) and to the head office when required. Responsibilities • Build and lead high-performing operational teams across fulfilment centres, fostering a culture of trust, accountability, and continuous improvement., • Shape and execute the operational strategy, inspiring and guiding the team through every stage of growth., • Deliver world-class results across key KPIs — including cost efficiency, customer lead times, and order accuracy — setting ambitious targets and holding the team to exceptional standards., • Champion business continuity and operational resilience, ensuring the team can adapt effectively to change or disruption., • Drive automation and continuous improvement initiatives across fulfilment sites, identifying opportunities to enhance efficiency, optimise systems, and reduce costs., • Oversee relationships with third-party partners, including automation providers, ensuring seamless integration and high performance., • Lead the planning and scaling of resilient fulfilment operations, • Collaborate closely with cross-functional teams in technology, product, finance, and commercial to deliver aligned, scalable operational solutions., • Ensure all operational processes uphold the highest standards of clinical governance and regulatory compliance., • Represent frontline teams and customers, ensuring strategic decisions reflect real-world operational impact. Requirements • A seasoned operations leader with deep expertise in e-commerce logistics, ideally within pick-pack-ship environments., • Technically adept and forward-thinking, with strong knowledge of warehouse automation and technology integration., • Commercially minded, with proven success in budget management and data-driven decision-making., • Experienced in scaling operational teams and distribution networks in e-commerce, retail, or consumer healthcare., • Skilled in end-to-end supply chain management, including import processes and automation., • Collaborative, with experience partnering across technology, product, and other business teams to drive operational excellence in fast-paced environments., • Proven P&L ownership and a track record of delivering commercial success.

Are you a proven commercial leader with NEC expertise? This is your opportunity to drive commercial excellence and shape the future of a leading UK utilities organisation. Oliver Sanderson is partnering with a top-tier utilities business to appoint a Head of Commercial Management. Sitting within Procurement & Supply Chain, this is a pivotal leadership role overseeing contract governance, compliance, and value delivery across a high-impact supplier portfolio. You’ll lead strategic negotiations, optimise commercial frameworks, and embed best practice across contract management. Working closely with Legal, Finance, Procurement, and Operations, you’ll ensure robust execution, maximise supplier performance, and support key financial and regulatory goals. Areas of focus: • Lead and develop a high-performing Commercial Management Team., • Oversee negotiation and delivery of NEC and Construction Act contracts., • Drive supplier performance and ensure timely, compliant payments., • Embed governance frameworks, tools, and reporting systems., • Advise senior leadership on risks, opportunities, and commercial strategy., • Collaborate across functions to align contracts with business priorities., • Support dispute resolution and ensure compliance in a regulated environment. Skills & Experience: • Proven track record in commercial and contract management within infrastructure or utilities., • Expert knowledge of NEC contracts and Construction Act compliance., • Strong leadership of senior commercial professionals and cross-functional teams., • Skilled negotiator with excellent stakeholder and dispute management., • Experience designing and implementing commercial frameworks., • Degree in Quantity Surveying, Commercial Management, or related field (RICS desirable)., • Strong financial acumen, analytical skills, and executive-level communication. This is a permanent hybrid role based in the South of England, with some national travel required. This role has an exciting package on offer. If this opportunity resonates with your experience and career goals, we’d love to hear from you. Apply today! Oliver Sanderson is an award-winning executive search firm recognised for path-breaking contributions to ED&I and digital recruitment innovation by the House of Lords, Global Recruiter, APSCo, the Recruiter Awards, and in the 2022 Platinum Jubilee Album for a "transformational contribution" to UK business. We specialise in finding talent at board and senior leadership level for FTSE 100, FTSE 350, Fortune 500, and PE-backed businesses.

Are you a proven commercial leader with NEC expertise? This is your opportunity to drive commercial excellence and shape the future of a leading UK utilities organisation. Oliver Sanderson is partnering with a top-tier utilities business to appoint a Head of Commercial Management. Sitting within Procurement & Supply Chain, this is a pivotal leadership role overseeing contract governance, compliance, and value delivery across a high-impact supplier portfolio. You’ll lead strategic negotiations, optimise commercial frameworks, and embed best practice across contract management. Working closely with Legal, Finance, Procurement, and Operations, you’ll ensure robust execution, maximise supplier performance, and support key financial and regulatory goals. Areas of focus: • Lead and develop a high-performing Commercial Management Team., • Oversee negotiation and delivery of NEC and Construction Act contracts., • Drive supplier performance and ensure timely, compliant payments., • Embed governance frameworks, tools, and reporting systems., • Advise senior leadership on risks, opportunities, and commercial strategy., • Collaborate across functions to align contracts with business priorities., • Support dispute resolution and ensure compliance in a regulated environment. Skills & Experience: • Proven track record in commercial and contract management within infrastructure or utilities., • Expert knowledge of NEC contracts and Construction Act compliance., • Strong leadership of senior commercial professionals and cross-functional teams., • Skilled negotiator with excellent stakeholder and dispute management., • Experience designing and implementing commercial frameworks., • Degree in Quantity Surveying, Commercial Management, or related field (RICS desirable)., • Strong financial acumen, analytical skills, and executive-level communication. This is a 12-month FTC hybrid role based in the South of England, with some national travel required. This role has an exciting package on offer. If this opportunity resonates with your experience and career goals, we’d love to hear from you. Apply today! Oliver Sanderson is an award-winning executive search firm recognised for path-breaking contributions to ED&I and digital recruitment innovation by the House of Lords, Global Recruiter, APSCo, the Recruiter Awards, and in the 2022 Platinum Jubilee Album for a "transformational contribution" to UK business. We specialise in finding talent at board and senior leadership level for FTSE 100, FTSE 350, Fortune 500, and PE-backed businesses.

The company: • A market-leading SaaS platform helping global brands simplify risk, compliance, and security awareness. Trusted by some of the biggest names across tech, finance, and government., • Recently acquired in a huge £100M+ deal, fuelling serious investment, product expansion, and international growth., • A team spread across the UK, US, and APAC, all working with pace, ambition, and purpose., • A company that genuinely looks after its people. Flexibility, trust, and development aren’t perks here, they’re part of the culture. Also a Certified B-Corp!, • If you want to join a brand that’s scaling fast, backed for success, and still small enough for your work to matter, this is the one. The opportunity: • This is a seriously exciting one. Leading the SME CS team, you’ll own and scale the Digital / Tech-Touch Customer Success function for a global SaaS brand., • The goal is simple: Build a digital-first CS engine that drives adoption, retention, and growth through automation, in-app engagement, and smart data. You’ll design the strategy, get hands-on with delivery, and shape how Customer Success operates at scale., • You’ll be working with platforms like Salesforce, Gong, HubSpot, and in-app engagement tools such as Pendo or Userpilot. The foundations are already there and it’s your job is to take them to the next level., • You’ll have freedom to test, iterate, and prove what works. Think one-to-many onboarding, automated journeys, and scalable digital engagement programs. There’s also scope to grow the team, owning how the function evolves across the business. The ideal candidate: You’ll need to show proven, measurable success in building or transforming a Digital Customer Success model. This isn’t a theory role.. They want someone who’s done it before and can show the results. Your job title is less important, but you’ll demonstrate that: • You know how to turn usage data into actionable engagement plans, • You’ve built scalable digital programs that boost adoption and reduce churn, • You’re confident driving strategy but not afraid to get hands-on, • You know how to partner with Product, Marketing, and Data teams to create seamless customer journeys, • You’re naturally analytical, commercially minded, and outcome driven, • You thrive in fast-paced SaaS environments and love seeing metrics move in the right direction, • You don’t need to come from the same industry. What matters is a track record of delivering success through digital CS and an ability to build from the ground up. The package: • £90,000 base salary + 25% bonus, • 25 days annual leave (plus bank holidays), increasing with tenure, • Private healthcare, • Generous pension contributions, • Dedicated training and development budget, • Flexible working and genuine work-life balance, • Global team socials and company events This is a tremendous opportunity to shape the future of Customer Success for a fast-scaling global brand. You’ll build the blueprint for digital engagement and prove just how powerful a tech-touch CS strategy can be. Although I said job title isn’t important, people from the following backgrounds would be interesting: Head of Digital Customer Success, Digital CS Manager, Scaled Success Lead, Customer Success Operations Manager, Digital Experience Manager, Customer Engagement Lead, CS Enablement Manager, Lifecycle Marketing Manager, or Senior CSM owning digital programs.