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Reporting to the Head of Quality & NPD, the Supplier Partnerships Manager is responsible for building and managing strategic relationships with suppliers of key raw materials, including proteins, grains, vitamins, minerals, functional ingredients, additives and packaging materials alongside 3rd party manufacturers. This role ensures that our raw materials and outsourced finished goods meet the company’s nutritional, safety, regulatory and sustainability standards. The Supplier Partnerships Manager oversees supplier performance across quality, service and feed safety. They play a key role in long-term planning, new product development ingredient sourcing and risk mitigation. This position requires a strong understanding of the pet food industry’s regulatory environment, raw material markets and animal nutrition needs. The Supplier Partnerships Manager drives continuous improvement with suppliers, identifies opportunities for innovation and works in close collaboration with the Purchasing team to ensure the company maintains a competitive and resilient raw material supply chain whilst maintaining quality, nutritional and feed safety standards. Role responsibilities include: • Develop and maintain long-term partnerships with raw material suppliers, including meat and poultry suppliers, agricultural producers, premix and blend manufacturers and specialty ingredient vendors, • Maintain regular communication with all raw material suppliers, including supplier visits, on-line meetings and supplier audits (based on risk assessment) to include producing detailed and concise contact reports after all meetings with clear documented action plans, • Conduct business reviews, performance evaluations and collaborative improvement initiatives, • Ensure alignment of supplier capabilities with production needs and product innovation goals, • Identify savings opportunities, alternative ingredient strategies and supply optimization whilst assessing quality, feed safety, nutritional and operational impact of changes, • Monitor and track supplier performance on quality, service, on-time delivery and feed safety metrics, • Work with suppliers to conduct root cause analysis of raw material quality issues and agree plans to prevent re-occurrences. Ensure non-conformances are closed out effectively and on-time, • Benchmark suppliers’ standards and identify opportunities to improve, • Partner with Quality, Nutritional and Feed Safety teams to ensure compliance with all relevant regulatory and internal safety standards. Enhance internal cross-functional working relationships to maintain high quality standards of the raw materials and products we purchase, • Manage corrective action plans and lead and conduct supplier audits when required, • Work with the Product Development team on ingredient qualification, formulation changes and sourcing for new product development, • Align on responsible sourcing and environmental initiatives, • Identify supply risks and work with the Product Development, Operations, Planning and Purchasing teams to develop mitigation strategies, • Work in partnership with the Planning team to identify production risks, manage non-conformances and implement effective changes to manage and mitigate disruptions to service, • Support crisis management during supply disruptions, • Maintain accurate and up-to-date approvals, supplier certifications, relevant specifications and supplier qualification, including audits, risk assessments and ongoing monitoring. Verify that suppliers provide required documentation such as COAs, SDS and feed safety certifications, • Identify opportunities to improve raw material specifications and supplier quality checks to enhance feed safety and quality, • Training and development of Pets Choice colleagues on raw material quality criteria, with regular feedback, supplier visits and coaching to improve performance and enhance the understanding of the raw materials we use and the supply chain as required, • Overall responsibility for planning raw material trials (trials will be performed and supported by members of the Technical team), • Maintaining audit ready standards at all times, working to BRC requirements Skills and requirements: • Excellent organisational and communication skills, • 5+ years of experience in procurement, supplier management, or supply chain, preferably in food, pet food or ingredients supply, • Strong knowledge of raw material categories relevant to pet food e.g., meat meals, fresh and frozen proteins, grains, functional additives, vitamins and minerals, fats, and oils, • Experience and expertise in various meat industry ways of working, animal anatomy, slaughter process, animal welfare and raw material handling, • Strong analytical and problem-solving abilities to identify trends or areas for improvement, • Ability to travel domestically and internationally to visit suppliers and manufacturing facilities. It is expected that this role requires travel 2-3 days per week, • Good IT skills including PowerPoint, Excel and Word, • Supplier auditing experience or lead auditor qualification, • Working collaboratively with the ability to work cross-functionally and influence without authority, • Strategic thinker with attention to detail and execution focus, • Ability to thrive in a fast-paced, dynamic manufacturing environment, • Strong ethical judgment and commitment to food safety and quality

Operations Manager Reports To: Operations Director Location: UK Head Office (Hybrid – Accrington, Lancashire) About the Role Fortidia is currently recruiting an experienced Operations Manager who is looking for the opportunity to be part of a larger, global, innovative business operating across the logistics, retail and ecommerce industries. An exciting technology driven organisation, encompassing three brands, World Options, MBE UK and Pack and Send UK and part a wider global organisation Fortidia. This role will bring exciting opportunities for development both within the UK and across the 12 countries within which we and our brand partners operate. With our industry leading technology, a fantastic reputation across several brands, and our commitment and continuous investment in the employee experience, we believe we are #peoplepossible and can offer a fantastic platform of opportunity, growth and progression. If you are an ambitious, passionate candidate who thrives on both challenge and accomplishment, then join us on our mission for global success by sending your application today. Key Responsibilities • Manage the reporting on departmental day to day activity and financial and reputational performance., • Manage the provision of operational support to both the network and directly to customers., • Support the Operations Director by liaising with third party providers, managing supplier contracts, laising wit courier partner to negotiate contracts and provision of services, developing the departmental strategies and improving processes and performance., • Support franchise network and help increase profitability through the implementation and management of new products and services., • Develop and implement operational policies and procedures., • Monitor and analyse operational performance metrics, identifying areas for improvement and implementing solutions., • Manage and optimise resources to achieve operational goals., • Ensure compliance with regulatory requirements, specifically Anti Money Laundering regulations, holding the post of Deputy Compliance Officer., • Collaborate with cross-functional teams to drive operational efficiency., • Oversee the recruitment of new team members with the support of the People Department., • Provide leadership and guidance to the operations management team., • Foster a positive and productive work environment., • Deal with high level complaints from network escalating to the Operations Director, if necessary. Who You Are • A natural motivator who thrives on helping others grow their businesses., • Energetic, proactive, and resilient, with strong interpersonal and coaching skills., • Team-oriented yet highly self-managed, adaptable, and comfortable in a fast-paced environment., • Proven expert in operations management or a similar role., • Excellent problem-solver with solid decision-making skills., • Proficient in using relevant software and tools., • Strong leader with team management abilities., • Data and performance driven contributor used to work under pressure., • Effective communicator with active listening attitude and empathy. What We Offer: • A vibrant international environment in a continuously growing company with many professional and personal development opportunities., • Extensive training and development opportunities within the group., • A multicultural organisational structure., • Company Pension Scheme (Aviva)., • Paid volunteer day., • Free parking on site., • Permanent, Full Time, Hybrid work pattern., • Annual Leave 23 days plus 8 bank holidays, increasing 1 day with each year service to a max of 28 days. About Fortidia Fortidia is the brand identity of MBE Worldwide S.p.A. -a privately-owned company headquartered in Italy - and its affiliates. Fortidia is a global commerce enabler for MSMEs and consumers thanks to its platform including brands providing ecommerce, fulfillment, shipping, marketing and print solutions: PrestaShop, Mail Boxes Etc. (outside the U.S. and Canada.), World Options, PostNet, PACK & SEND, AlphaGraphics, Kwik Kopy Australia, Multicopy, Print Speak, GEL Proximity and Spedingo. In 2024, the combination of its physical platform - including 3,200+ Business Solutions Centers in 57 countries with over 14,000 associates - with its PrestaShop e-commerce platform served 1.1 mln business customers worldwide generating €1.45 bln (US$1.65 bln) of System-wide Gross Revenue and €22 bln (US$23 bln) of Gross Merchandise Value. For more information, visit the Fortidia Group websites: ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - ___ - - ___ - ___ - ___ - ___

Street Scene Manager Allen & York are excited to be partnering with Blackburn & Darwin Borough Council in the recruitment of this exciting new role in their Environmental team. About the Role To effectively and efficiently manage, develop and plan for the future, specified service activities green spaces, amenities, arboriculture, play areas, enviro crime, pest control, dog control, cemetery crematorium & bereavement services, street cleansing, fly tipping and bulky waste removals throughout the Borough, ensuring effective co-ordination, safe working and delivery of services at all levels in compliance with the Council's and Department's policies and procedures. Specification To manage the statutory requirements for the Street scene services, including the development and delivery of the Council's public open space strategy, play provision strategy, burial and cremation strategy, Enviro crime strategy and Enforcement Policy. Deputise for the Service Lead Environmental Operations when required. To be an integral part of the wider management team working collaboratively with colleagues across other departments when required on strategic and operational matters. Assist the Head of Environment, and the Service Lead Environmental Operations with delivering the commercialisation and objectives of efficiency, service improvement and culture change. Manage change, performance, provide direction to staff and support the development of the Street scene team and the workforce within it. To effectively contribute as a key member of the Environment and Public Protection Division with the intention of providing efficient and effective services. Assist the Service Lead Environmental Operations and the Head of Environment with the management of budgets. Work pro-actively with local communities, partners and other stakeholders in the delivery of efficient and effective street scene services. Ensure service provision is to the highest quality and in accordance with specifications and in compliance with the Health and Safety and Work Act and other relevant safety legislation. Effectively lead a team of professionals who carry a caseload of complex statutory legislative cases in accordance with Blackburn with Darwen Council Policies and statutory legislation to ensure the provision of a cohesive and high functioning service. To be an integral part of the wider management team working collaboratively with colleagues across other departments when required. Manage the budgetary spending of the numerous Street scene related budgets, ensuring that the financial viability of the service is maintained. Responsible for developing and implementing commercial opportunities to ensure that income targets are achieved for Street scene services, which requires commercial management acumen and an ability to identify and take advantage of opportunities to generate additional income by developing existing offers and seeking out new initiatives. Assist the Head of Environment, delivering the commercialisation and objectives of efficiency, service improvement and culture change. Person Specification • Relevant experience of working within the street scene industry., • Ability to build and maintain effect working relationships with key people both internally and externally, • Excellent written and verbal communication and interpersonal skills (including report writing)., • Excellent process mapping skills, • Proficient in Word, Excel, PowerPoint, GIS and Project is essential., • Proficient in problem solving and managing multiple projects at any one time, • Capable of carrying out site inspections and producing inspection/quality reports, • Capable of leading and managing staff., • Capable of effectivity managing of budgets, • Having a "can do" approach and capable of finding innovative approaches to problem solving For more information on this exciting opportunity please contact Michelle: About us: Allen & York have been matching purposeful people with purpose-led organisations for 30 years. We partner with our clients and candidates on roles that build an understanding of climate change, promote sustainability and create inclusive and responsible organisations, working towards a sustainable world for us all. Committed to inclusiveness in the workplace, we aim to increase diversity across all areas and therefore welcome applications from all qualified candidates, regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, or whether or not they have a disability. Let's help build a better world, together.

Role: HR Advisor Location: Blackburn, BB1 2FA (Relocating to Bolton) Contract: Fixed Term - 12 months Salary: £35,000 Company: EG Group About the Role: We are looking for an experienced HR Advisor to join our HR team at EG Group. Reporting into the HR Business Partner, you will support the delivery of efficient, knowledgeable, and reliable HR services to our Head Office and Food to Go business. In this role you will be required to support the HR Department through the delivery of an efficient HR service to the business. You will provide comprehensive advice and support to managers in line with employment law and best practice. Working closely with other members of the team you will strive to ensure a high quality of service is delivered to the business and will also be responsible for the compliance of all personnel documentation, processes and procedures within regulatory framework. We are looking to attract an adaptable, resilient, and reliant individual who is passionate about HR & people. This is the perfect opportunity for a HR Advisor who is seeking a dynamic and demanding role where you can enhance your skillset and excel in your career in Human Resources. What you’ll be doing: • Build strong relationships with key internal and external stakeholders across the organisation., • Support store managers by providing advice and guidance on employee relations matters, including absence management, performance management, disciplinary processes, grievances, and redundancy situations., • Coach managers on a wide range of people-related matters., • Drive wellbeing and welfare initiatives across the business., • Ensure compliance with employment law, company policies, best practice, and Home Office Right to Work requirements., • Support the investigation of disciplinary matters, ensuring appropriate processes are followed., • Support long-term business objectives through effective and strategic HR support., • Undertake HR projects in line with the HR Strategy, including ad-hoc HR projects and administrative duties as required., • Work to improve the efficiency and effectiveness of the HR function., • Support the review and updating of HR policies and procedures in collaboration with the HRBP. This list is not exhaustive and may be added to or amended from time to time. What we’re looking for: • CIPD Level 5 qualification or equivalent – essential., • Proven experience in a similar HR Advisor or HR generalist role., • Strong understanding of UK employment law and HR best practice., • Experience managing and supporting employee relations cases., • Excellent communication and interpersonal skills, with the ability to build strong working relationships., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Confident using HR information systems (SAP) and Microsoft Office applications., • Ability to work both independently and as part of a team Why Join EG Group: • Performance Based Bonus Scheme, • Flexible working hours, • Access to Apprenticeships and accredited qualifications, • Career development and progression opportunities within a global organization., • Free Secure Car Parking, • Waterside Café - freshly prepared meals at affordable prices, • Dress Down Fridays, • Prayer and Ablution Facilities, • Work Anniversary Rewards, • Free Eye Test Who is EG Group? EG Group is a leading global convenience retailer, operating a wide range of brands across multiple sectors including fuel, foodservice, and grocery retail. With presence in over 7 countries and a commitment to innovation and customer service, EG Group continues to expand its portfolio and reach. Our company is focused on delivering value to its customers, partners, and stakeholders through efficient operations and strategic growth. Please note - the successful applicant will be subject to a DBS check which will be funded by EG Group

About Serconnect Ltd Established in 2020, Serconnect Ltd is a leading Independent Connection Provider (ICP) based in Great Harwood, Blackburn, Lancashire. Serconnect delivers high-quality electrical infrastructure solutions, including substation installations, EV charging networks, and renewable energy connections. Our team are based in the north west of England, with national coverage for provision of projects, maintenance and faults response. The company is NERS, and ISO 45001:2018, 14001:2015, 9001:2015 and 27001:2013 (in transition) accredited. Serconnect provides end-to-end services, including: • Network Design, • Construction, • New Electricity Connections, • Disconnecting Existing Mains and Services, • Substation Installation and Commissioning, • Removal or Relocation of Substations, • Repair and Maintenance of Underground Cables, • Overhead Line and Electrical Infrastructure Works, • Emergency Faults, • Diversion of Existing Mains and Services, • Temporary Site Supply, • Civil Engineering Works Your Role - The Head of Health, Safety & Environmental (HSE) is a senior leadership role responsible for setting, leading and continuously improving the company’s Health, Safety and Environmental strategy. Reporting directly to the Executive Directors, this role provides strategic assurance and operational leadership to ensure the business operates safely, compliantly and sustainably across all activities. The postholder will work in close partnership with the Executive Directors to ensure a consistent, aligned and robust HSE approach across the organisation. The role will champion best practice, ensure compliance with ISO 45001, ISO 14001, NERS requirements and Electrical Safety Rules and Procedures, and drive a strong safety culture throughout the business. Key Responsibilities - Strategic Leadership & Governance: • Lead the development, implementation and continual improvement of the company’s Health, Safety, Environmental and Occupational Health strategy., • Act as the principal HSE advisor to the Executive Directors, providing clear, concise and professional guidance and challenge., • Ensure HSE considerations are embedded into strategic decision-making, bids, tenders, growth plans and business change initiatives., • Embed a positive, proactive safety culture across all levels of the organisation, ensuring HSE is a core business value., • Provide regular HSE performance reports, analysis and recommendations to the Executive Directors and Board. Standards, Accreditation & Compliance: • Maintain and continually improve the company’s management systems in line with ISO 45001 (Occupational Health & Safety) and ISO 14001 (Environmental Management)., • Act as the HSE lead for CDM compliance and NERS compliance, ensuring all activities meet National Electricity Registration Scheme requirements., • Work closely with the Company’s Authorising Officer to ensure alignment with Electrical Safety Rules and Procedures., • Lead internal and external audits, inspections and certification assessments., • Oversee the maintenance of accreditations including SafeContractor, Constructionline, SSIP and Achilles. Risk Management & Operational Assurance: • Oversee the development, review and approval of Construction Phase Plans (CPPs), Risk Assessments and Method Statements (RAMS)., • Ensure risk management processes are practical, proportionate and consistently applied across all projects and operations., • Provide professional HSE input into operational planning, project delivery and business change. Occupational Health, Wellbeing & Workforce Health • Lead the identification, assessment and management of occupational health risks, including (but not limited to) HAVS, noise, dust, fatigue, stress and mental health., • Oversee health surveillance programmes and ensure appropriate monitoring and follow-up actions are in place., • Promote mental health and wellbeing initiatives in line with best practice and modern safety culture expectations., • Act as the interface with occupational health providers and external specialists. Risk Management & Operational Assurance: • Oversee the development, review and approval of Construction Phase Plans (CPPs), Risk Assessments and Method Statements (RAMS)., • Ensure risk management processes are practical, proportionate and consistently applied across all projects and operations., • Provide professional HSE input into operational planning, project delivery, mobilisation and change activities. Contractor & Supply Chain HSE Management: • Establish and maintain robust contractor and supply chain HSE governance arrangements., • Oversee contractor pre-qualification, onboarding, monitoring and performance review processes., • Ensure subcontractors and suppliers comply with company HSE standards, client requirements and statutory obligations., • Provide assurance on supply chain HSE performance, particularly within utilities, electrical and infrastructure environments. Incident Management, Emergency Planning & Business Continuity: • Lead investigations into accidents, incidents and near misses, ensuring effective root cause analysis and 1 3 of 5 • Ensure compliance with RIDDOR reporting requirements and act as a key point of contact with enforcing authorities where required., • Oversee emergency preparedness and response arrangements, including testing, reviewing and exercising emergency plans., • Support business continuity and crisis management planning from an HSE perspective. Performance Measurement & Continuous Improvement: • Develop, implement and monitor leading and lagging HSE performance indicators (KPIs)., • Use data-driven analysis to identify trends, risks and improvement opportunities., • Benchmark HSE performance against industry standards and best practice., • Drive continuous improvement initiatives to enhance safety, health and environmental performance. Environmental Sustainability & ESG: • Lead environmental performance monitoring, including carbon, waste, energy and other relevant environmental metrics. • Drive environmental improvement initiatives beyond compliance. • Support ESG and sustainability reporting requirements where applicable., • Liaise with clients and stakeholders on environmental and sustainability expectations. Policy, Procedures & Legal Compliance: • Maintain ownership of all Health, Safety, Environmental and Occupational Health policies, procedures and guidance documents., • Ensure ongoing compliance with relevant legislation, regulations and industry standards., • Monitor regulatory changes and advise the Executive Directors on implications and required actions. Training, Engagement & Cultural Leadership: • Plan, deliver and oversee Health, Safety, Environmental and Occupational Health training programmes for staff and contractors., • Deliver safety briefings, toolbox talks and engagement sessions to reinforce safe behaviours and expectations., • Support, coach and challenge managers and operational teams on HSE matters. Stakeholder & Client Engagement: • Act as the primary point of contact for HSE matters with clients, regulators, auditors and external stakeholders., • Support client assurance meetings, performance reviews, pre-qualification and tender submissions from an HSE perspective., • Work collaboratively with operational, commercial and leadership teams to ensure consistent HSE standards are applied. Qualifications and Experience - Essential: • Proven senior-level experience in a Health, Safety and Environmental leadership role., • Strong working knowledge of ISO 45001, ISO 14001, CDM Requirements, NERS requirements, and Electrical Safety Rules and Procedures., • Demonstrable experience leading HSE strategy and advising senior stakeholders., • Strong experience in risk management, RAMS, audits and incident investigation., • Experience delivering HSE training and safety briefings., • Ability to balance strategic leadership with hands-on operational involvement., • Demonstratable experience introducing and implementing policies and procedures that will be imbedded into the Company’s Management System., • NEBOSH Diploma (or equivalent) in Occupational Health & Safety. • Membership of a relevant professional body (e.g. IOSH). Desirable: • ISO 45001 and ISO 14001 Internal Auditor qualification., • IEMA Practitioner or Chartered status., • Experience supporting ESG or sustainability frameworks., • Experience in organisational change management or safety culture transformation., • Background in utilities, electrical or infrastructure environments. Skills - • Strong leadership presence with the ability to influence at Board level., • Confident and engaging communicator., • High level of professionalism, integrity and attention to detail., • Practical, proactive and solutions-focused approach., • Strong organisational and prioritisation skills., • Competent user of Microsoft Office (Word, Excel, PowerPoint)., • Ability to work under pressure within a quickly evolving company. PLEASE NOTE Before applying for this role, you must meet our minimum essential criteria; • You must be able to provide evidence of right to work in the UK, • You must live within a daily commutable distance to our HQ in Blackburn, Lancashire Head of Health, Safety & Environmental package - Contract length: Permanent Salary: £60,000 per annum + £6,000 Car Allowance Hours: Monday to Friday, 40 hours per week Benefits - • 25 days holiday, plus bank holidays, • Professional Development opportunities, • Wellbeing (EAP) support, • Medicash (health cash plan for you and your family), • Salary Sacrifice EV scheme (eligibility rules apply) Location: Great Harwood, Blackburn, Lancashire Closing Date: Monday 9th February 2026 We reserve the right to close this vacancy early, if we receive sufficient applications.

Reporting to the Head of Quality & NPD, the Feed Safety & Compliance Manager will hold responsibility for the implementation, adherence and continuous improvement of the sites feed safety standards. They will be responsible for developing and implementing feed safety protocols, conducting regular inspections and audits and ensuring all safety procedures are followed at all times. The Feed Safety & Compliance Manager is responsible for ensuring that all operations meet or exceed regulatory, safety and quality standards. This role leads the development, implementation, and maintenance of feed safety programs, including HACCP, GMPs and internal quality systems. The manager oversees audits and works cross-functionally to ensure consistency and compliance across facilities. The Feed Safety & Compliance Manager plays a critical role in risk management implementation, verification of hygiene standards and incident response. They champion a culture of safety and regulatory excellence, ensuring the company delivers safe, high-quality pet food that meets consumer expectations and legal requirements. Role responsibilities include: • Ensure compliance with all applicable regulatory requirements, • Monitor changes in feed regulations and proactively update internal policies to maintain compliance. Ensure compliance to relevant feed safety and hygiene regulatory standards and guidelines, • Maintain and update all feed safety programs including HACCP, recall procedures and GMPs, • Developing and implementing feed safety protocols and procedures throughout the full end-to-end manufacturing process, • Lead hazard analyses, preventive control reviews and validation of process controls, • Oversee environmental monitoring, allergen control and cross-contamination prevention programs where applicable, • Work closely with the Quality & Systems Manager to develop and manage Standard Operating Procedures (SOPs), Work Instructions and quality manuals, • Oversee the integrity of documentation and records required for regulatory and certification compliance, • Support implementation of quality management systems (QMS) and ensure continuous improvement, • Lead internal audits and oversee third-party audits for ISO, GMP, Trading Standards and GFSI schemes (BRC) and customer requirements, • Preparing reports on feed safety audits, incidents and inspections, • Serve as the primary contact for regulatory inspections and follow-up actions, • Develop and execute corrective and preventive action (CAPA) plans., • Manage feed safety related product investigations, deviations, non-conformances and consumer complaints, • Lead product recall or withdrawal processes when needed, • Conduct root cause analyses and implement preventive measures, • Establishing emergency procedures and protocols for handling feed safety breaches, • Lead and manage an effective HACCP team, • Develop and deliver feed safety and GMP training programs to colleagues, • Promote a proactive feed safety culture across all departments, • Ensure cross-functional teams understand and follow compliance expectations, • Collaborating with management and colleagues to identify potential feed safety risks and solutions, • Create internal reporting metrics to drive feed safety standards, • Maintaining audit ready standards at all times, working to BRC requirements Skills, experience and qualifications required: • Must have excellent organisational and communication skills, • Strong analytical skills with the ability to analyse data and identify trends or areas for improvement, • 5+ years of experience in food or feed safety, quality assurance or regulatory compliance, preferably with pet food or animal feed, • Strong knowledge of HACCP, GMPs and related feed safety regulations and standards, • Experience with audits (regulatory, third party, internal) and CAPA management, • Auditing experience or lead auditor qualification, • Strong understanding of ingredient safety, traceability, and supplier verification, • Ability to interpret and apply feed laws, • Proficiency with technical documentation and QMS, • Good IT skills including PowerPoint, Excel and Word, • Dedicated to promoting a culture of feed safety, • Ability to train staff in feed safety procedures, • Strong problem-solving and decision-making skills, • Working collaboratively with the ability to work cross-functionally and influence without authority, • Strategic thinker with attention to detail and execution focus, • Ability to thrive in a fast-paced, dynamic manufacturing environment, • Strong ethical judgment and commitment to food safety and quality, • Detail-oriented with excellent problem-solving and analytical abilities, • Sound judgment under pressure, especially during audit or recall situations

Were seeking a Hotel Operations Support Manager Front of House who combines hospitality expertise with a strong commercial mindset. Collaborate with Guest Service Managers and Head Housekeepers to innovate and improve service standards. Support with Health and Safety requirements within Housekeepin

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Head of Account Management - Strategic Partnerships (British Gas) Flexible UK locations with FlexFirst hybrid working Overview Join us as the primary relationship lead for some of British Gas's most important strategic B2B partners. You'll shape long‑term success, drive commercial performance, and ensure partners get a seamless, high‑quality experience. If you thrive on building relationships, solving problems, and growing partnerships, this role puts you right at the heart of our growth strategy. About the role * Own senior partner relationships, representing British Gas in key engagements and leading regular performance reviews. * Drive commercial results, ensuring revenue, profitability and contracted commitments stay on track. * Spot growth opportunities, negotiating renewals, upsells and new service extensions. * Champion operational excellence, working across internal teams to resolve issues, improve delivery and keep SLAs and KPIs on target. * Manage risk and compliance, ensuring contracts, governance and regulatory requirements are met. * Act as the internal voice of the partner, providing insight to shape future propositions and strengthen long‑term collaboration. What success looks like * Strong revenue and profitability across your partnerships * High partner satisfaction and long‑term retention * Consistent performance against SLAs and KPIs * Clear growth plans and successful renewals * Confident, data‑driven reporting and relationship management What we're looking for * Experience in senior account management and/or strategic partnerships within a large, complex corporate organisation * Demonstrable senior-level gravitas, with the ability to build trust and influence at C-suite and executive level within assigned partnerships * Able to operate as the Voice of the Partner internally, holding the organisation to account for delivery, while acting as the Voice of the Company externally, holding partners accountable for performance beyond contractual commitments * Comfortable operating in ambiguous, fast-moving environments, with strong capability in conflict resolution and stakeholder management * Strong experience across contract negotiation, renewals, contract management, compliance, and operational performance management * A proactive, collaborative working style with a clear focus on outcomes and value realisation * Proven experience deploying and landing contractual commitments across matrixed organisations * A growth mindset with strong commercial instincts, including a track record of retaining and growing multi-million-pound accounts * Motivated by building meaningful, long-term partnerships and excited by the opportunity to help shape the future of British Gas collaborations

Ensure duty of candour is applied appropriately and consistently. Support mobilisation of new services, transitions, and service redesign. Maintain professional relationships with families, advocates, social workers, commissioners, housing partners, and multidisciplinary teams.

Head of UK/Ireland Operations & Guides Manager. A true "foodie" with deep knowledge of London and the UK’s history and culinary scene. Paid time off and travel allowances.

Global Head of Operations – Healthcare Research | UK / Hybrid. Are you an experienced operations leader ready to shape the future of a.

As Head of Medical Operations, you will lead the planning, coordination, and delivery of Medical Operations activities across multiple client engagements during a 12-month maternity cover period. Are you an experienced Medical Operations leader who thrives on bringing structure, clarity, and operati

Head of Operations Excellence & Performance. Own and evolve the Group-level Operations KPI framework, ensuring clear, reliable and business-aligned performance dashboards across Industrial and CS&L functions. Identify, develop and deploy best practices and breakthrough improvements across plants, sp

We are currently seeking a hands-on Head of Operations with Aerospace industry experience. Reinforce the importance for the standard of work, and adherence to core manufacturing principles and driving the discipline of the processes within operations. Liaising with the operations team to ensure they

We have an exciting new opportunity to join their operations team as Head of Operations!. Head of Operations - Live Event Venues. Fantastic opportunity to join these large scale venues that hosts a range of live events from touring concerts to music events as well as awards ceremonies, conferences,

We are seeking an experienced and strategic Head of Client Operations to lead and enhance our end-to-end client service delivery. Our office locations are: London, Maidenhead, Lenham (Kent) and Huddersfield. Operational Leadership: Lead and manage the Client Operations team, including sales, client

As Group Operations Manager, you will take ownership of day-to-day operations across the warehouse and manufacturing facility, ensuring seamless coordination between warehousing, logistics, production, and supply chain functions. Good understanding of Enterprise Resource Planning (ERP) software (pre

A major UK-based transport operator is undergoing a period of transformation and is seeking. The positions are strategically focused and play a critical role in driving commercial performance, optimising capacity and leading cross-functional collaboration during a key phase of change. Full ownership

An ambitious, fast-growing SME manufacturing business based in Kent is looking for a hands-on Head of Operations to help take the business through its next phase of growth. This is not a “keep-the-lights-on” operations role. You’ll take full responsibility for day-to-day operations, procuremen

This is a senior role managing a team of 5 heads of departments. I'm working with a global sporting organisation who are looking to recruit a Head of Operations for the business. Leading the overall venue operations strategy and leading the planning, organisation, and delivery of all events and raci

The Head of Sales & Operations will serve as a strategic, key hire for the business, tasked with overseeing current business operations, as well as directing on future plans. We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race,

Maintain a positive image of the centre at all times. Solid understanding of statutory compliance, contract law and service charge management. Good technical knowledge of building construction and plant systems.

Head of Clinical Services OphthalmologyWe are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West). This is a unique opportunity to shape and deliver c

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

Head of Direct Banking Operations & Outsourcing - Milton KeynesAbout The RoleSALARY: From £102k pa dependent on experienceLOCATION: Milton KeynesHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in the Milton Keynes office and flexibility is

Interim Head of Financial Operations Location: Liverpool City Centre Contract: 3-6 months Salary: £65,000 - £75,000 (Day rate or fixed-term options available) Accountable Recruitment is pleased to be working in partnership with a well-established, values-led organisation based in Liverpool city ce

Interim Head of Finance OperationsSalary: £71,566 - £90,603 A large, complex public sector organisation is seeking an outstanding senior finance leader to head its Finance Operations function.

Accountable Recruitment are delighted to be partnering with a well-established, values-driven organisation in Liverpool city centre who are seeking to appoint an experienced Interim Head of Financial Operations/ Financial Controller on a 3-6 month contract basis. Based in Liverpool, this is a senior

Job Description:Head of B2C Operations & Live CommerceLocation:Peterborough / StamfordSalary:Competitive, with performance-related bonusIndustry:Fashion / Online RetailOur client based in Peterborough are a fast-growing group of fashion companies with a 10-year track record and an established online

Ensure duty of candour is applied appropriately and consistently. Support mobilisation of new services, transitions, and service redesign. Maintain professional relationships with families, advocates, social workers, commissioners, housing partners, and multidisciplinary teams.

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

A leading technology solutions provider in the UK seeks a Head of Business Services to provide strategic leadership across key service functions. This position offers the opportunity to lead a team and enhance collaboration across departments, contributing to shared success and continuous improvemen

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

Reporting to the Technical Director of EMCO, the Head, Expeditionary Operations Lab (H/EXOLAB) is responsible for guiding a forward leaning, electronic warfare (EW) and cyberspace operations focused engineering team in the development of its specialized products and support to the larger Metrea ente

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

As Head of Operations, you will take responsibility for the smooth running of governance, finance, HR, digital systems, and member-facing services — ensuring that a diverse, worldwide membership can rely on high-quality support and robust organisational infrastructure. Extensive IT literacy and ex

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

Candidates should have over 8 years of experience in operations, particularly in security or logistics, with strong negotiation skills and proficiency in data visualization tools like Tableau or PowerBI. A security technology firm in Greater London seeks an Operations Director to oversee a network o

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

We’re looking for a Head of Operations to be the operational heartbeat of Salt Escapes and lead delivery across every destination as we scale. Leadership of in‑resort teams, Ops Coordinators, and Head of Team. You’ll effectively lead the London‑based operations team, working closely with the

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

A government department in the United Kingdom is seeking a Head of IT Service Management to lead end-to-end service management for the Unity programme. The role involves ensuring service availability and performance across the Enterprise Operations Platform and managing stakeholder relationships. Th

SALARY: From £102k pa dependent on experience LOCATION: Milton Keynes HYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be based in

A technology consultancy in London seeks an experienced Head of Operations to drive operational excellence and manage compliance. Competitive salary and hybrid working offered.

This role offers a competitive salary and significant opportunities for professional development. A leading children's charity is seeking an Operational Director of Children's Services to provide strategic leadership and management across significant areas including London and Leeds. The ideal candi

Reporting to the Director of Operations, you will work alongside two Heads of Operations for our Wetland Discovery sites, to support our Wetland Reserves sites in achieving our ambitions. To join as our Head of Operations Wetland Reserves you’ll bring:. You will be passionate about nature and cons

Head of Operations - Breakdown Management Service. Recruit, coach and develop a high‑performing team, building capability, confidence and engagement across both onsite and out‑of‑hours operations. Lead the end‑to‑end performance of the Support Centre, using data, service measurements and s