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Head of Pricing Hybrid | Senior Leadership Role | Competitive Package An exciting opportunity has arisen for an experienced pricing and monetisation leader to join a growing technology business undergoing significant commercial and platform transformation. This is a high-impact role responsible for shaping and evolving pricing strategy across a broad portfolio of software, platform and service offerings. Working closely with Product, Finance, Sales and Executive leadership, you will play a key role in driving scalable recurring revenue growth, improving commercial governance and supporting long-term business strategy. Key Responsibilities • Define and lead pricing and monetisation strategy across multiple revenue streams, • Develop scalable pricing frameworks, packaging models and commercial structures aligned to customer value and business objectives, • Support the transition towards modern recurring revenue and SaaS-aligned commercial models, • Build governance processes that improve pricing consistency, commercial visibility and margin performance, • Partner closely with Product, Finance and Commercial teams to ensure pricing strategy supports growth and customer retention objectives, • Analyse pricing performance, customer behaviour and market trends to identify optimisation opportunities, • Deliver pricing insights, reporting and recommendations to senior leadership, • Drive improvements in pricing operations, commercial discipline and exception management Experience Required • Proven experience in pricing, monetisation, commercial strategy or revenue optimisation within a SaaS, technology or consulting environment, • Strong understanding of recurring revenue models, pricing governance and value-based pricing principles, • Experience developing pricing frameworks, packaging approaches and commercial policies, • Commercially minded with strong analytical and financial modelling capability, • Excellent stakeholder management and influencing skills across senior business functions, • Able to operate strategically while remaining hands-on and delivery focused Desirable • Experience within complex B2B technology environments, • Exposure to platform transformation, migration programmes or commercial change initiatives, • Background in regulated or data-led industries would be advantageous This is an excellent opportunity to join a business at an important stage of growth and commercial evolution, with significant visibility and influence across the organisation. For further information or a confidential discussion, please apply directly.

Sales Manager - £40,000 basic + 10% bonus - Mon-Fri This is a senior, hands-on sales leadership role for someone who enjoys running a tight ship without micromanaging. You will inherit a well-established telesales function with genuine commercial influence across the business. There is proper investment in onboarding, systems and product training, with time spent across depots, customers and head office so you understand how the whole operation fits together. If you like clarity, autonomy and being trusted to run your area properly, this one will land well. What You’ll Be Doing • Leading and developing a team of 10+ telephone-based Account Managers, setting clear standards and expectations., • Driving daily performance through coaching, call quality and meaningful target management., • Owning telesales operations including rotas, holidays and telephone systems., • Acting as the link between sales and the wider business to improve customer experience and commercial outcomes. What You’ll Need to Bring • Proven experience managing a high-performing telesales or inside sales team., • Strong coaching capability with the confidence to challenge and improve standards., • Commercial awareness and comfort working closely with senior leadership., • An organised, calm leadership style that earns respect rather than demands it. Who They Are The business is a growing operator in the automotive aftermarket with a strong reputation for service, range and reliability. The company has been established for over 40 years and now has a turnover of over £200 million, allowing them to open two new major distribution centres to continue their ambitious and on-going expansion strategies. They invest heavily in training, systems and people and they back their managers to run their departments properly. Growth is steady, expectations are clear and good performance is recognised.

Company Description It is our vision to connect the insurance community through market-leading technology. Our people are placed at the heart of this, and diversity, equity and inclusion are central to everything we do. We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work. Position An overview of the role As the Head of Customer Activation, you will lead and develop a high performing Customer Activation function comprising the Implementation, Data Migration, and Programme & Project Management teams. You will be accountable for delivering exceptional onboarding and activation experiences for Open GI’s customers, ensuring that all solutions are implemented efficiently, accurately, and to the highest standards. You will lead the design and execution of delivery methodologies, frameworks, and standards that ensure projects—ranging from single site implementations to multistream strategic programmes—are delivered on time, within budget, and to a consistently high standard. This includes embedding risk management, resource planning, governance, and quality assurance across all activation activities. Your key responsibilities • Define and deliver the Customer Activation strategy in alignment with Open GI’s organisational goals and customer vision. Promote quality advocacy in project management, consultancy and training across Open GI., • Manage the Implementation, Data Migration, and Programme and Project Management teams, ensuring delivery against time, cost, and quality targets for all customer activation contracts on Open GI platforms, • Drive cross-functional alignment with Product, Technology, Commercial, Customer Services, and Operations to ensure seamless customer journeys., • Set and contribute to delivery standards, strategies, and procedures across all customer activation teams, • Coordinate assessment and adoption of new project management data migration, and training technologies, products, and methodologies, • Ensure training programmes are aligned with delivery frameworks, product capabilities, and customer needs against all platforms., • Ensure data migration activities follow secure, compliant, and repeatable best-practice processes, • Ensure teams are equipped with up-to-date product knowledge, delivery methodologies, and customer engagement strategies, • Drive continuous improvement initiatives to enhance customer activation efficiency, reduce onboarding cycle time, and improve customer satisfaction., • Lead the standardisation and automation of processes, tools, and templates across the activation function., • Monitor training effectiveness through feedback, Key Performance Indicators (KPIs), and continuous improvement initiatives., • Champion the voice of the customer throughout all phases of delivery and activation., • Ensure customers receive clear, timely communication throughout their onboarding journey., • Support the management of Executive-level relationships for complex or strategic customers, • Develop frameworks that enhance customer experience and drive value across onboarding, data migration and project delivery, • Monitor customer activation outcomes and customer satisfaction to inform service improvements, • Build professional networks across Development, Operations, and Product, • Support the professional development of team members through coaching, mentoring, job enrichment and ongoing feedback Requirements What you'll need to succeed Qualifications • IT related Degree or equivalent qualification or experience., • PRINCE2 Practitioner or equivalent (preferred)., • Relevant software development and delivery certifications. Experience • Extensive experience of managing within a multiuser, enterprise scale organisation., • Proven experience leading customer onboarding, implementation, Programme Management Office (PMO), or delivery functions, • Demonstrable experience in project and programme delivery across complex customer environments., • Proven experience of delivering software solutions with a strong knowledge of the software development lifecycle. Significant experience of planning and managing change., • Significant experience of people management and coaching., • Successfully managing customer relationships and meeting or exceeding customer expectations., • Working closely with external vendors and offshore teams., • Management of budgets., • In depth understanding of the business and technical issues associated with the analysis, design, development and support of systems., • Employee resource scheduling and work planning experience. Skills • Self-confident, self-motivated with the ability to lead and motivate teams., • Able to define future strategy and quality roadmaps., • Strong interpersonal skills., • Strong team management and leadership capability., • Strong stakeholder management and influencing skills., • Problem solving and analytical skills., • Ability to work to strict deadlines and achieve targets., • Ability to work under pressure., • Ability to lead by example and demonstrate a customer care and quality approach to work., • Excellent communication and presentation skills, both written and verbal. Other information Mission and Values It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do. • Accountability: We own our actions and shape our success on the results we deliver, • Innovation: We tackle challenges with fresh thinking and bold ideas, • Teamwork: We work together, recognising we can’t do this without each other, • Trust: We build trust on integrity, transparency and mutual respect We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance. Benefits package • Competitive salary depending on skills and experience, • Company pension, • Bonus opportunity, • Life assurance and critical illness cover, • Cycle to work scheme, • Perkbox – an exclusive platform offering a wide range of discounts and benefits, • Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme, • Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work, • Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together, • Wellbeing – wills at work scheme, employee assistance programme and mental health first aiders Please note, this is a hybrid position requiring in-office attendance at our Worcester location for at least 50% of working hours.

Drive continuous improvement across warehouse, fleet and logistics activity. Ensure compliance across transport, fleet, warehouse and H&S activities. Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978.

In this pivotal role, you'll lead warehouse and transport operations while overseeing supply chain functions.

Quality Manager Up to £60,000 + Bonus + Excellent Benefits Worcester this is a site based role Monday -Friday Ready to take full ownership of quality in a fast-growing, international manufacturing business ? This is a hands-on leadership role where you’ll shape quality strategy, drive improvements, and have real influence across operations, supply chain, and senior leadership. What You’ll Be Doing • Owning and driving the quality strategy, • Leading audits, ISO compliance & quality systems, • Improving supplier performance & product quality, • Solving problems using 8D, FMEA, root cause analysis, • Reducing non-conformance & driving continuous improvement What We Need • Proven Quality Manager experience in manufacturing (automotive/aerospace/building materials would be ideal), • Strong ISO / audit / compliance knowledge, • Experience with supplier quality management, • Hands-on, driven, “get it done” mindset, • Strong leadership and communication skills Why Join? Up to £60,000 DOE + bonus Clear progression to Head of Quality / Director Private medical + strong benefits package Birthday off + 23 days holiday + bank holidays • ⚡ Growing international business – real impact, real opportunity

Operations Manager (Housing Repairs & Maintenance) North Worcestershire £62,072 per annum + Excellent Benefits Permanent | Full Time Think Recruitment is proud to be partnering with a leading housing provider to recruit an experienced Localities Operations Manager to oversee housing repairs and maintenance services across North Worcestershire. This is an excellent opportunity for an established Operations Manager or a senior Service/Area Manager ready to step into a strategic leadership role, managing responsive repairs, void refurbishments, and planned maintenance programmes across a significant housing portfolio. The Role As Localities Operations Manager, you will lead a well-established operational team, ensuring the delivery of safe, efficient, and customer-focused maintenance services. You will play a key role in driving performance, improving customer satisfaction, and embedding a culture of accountability and continuous improvement. Key Responsibilities Lead and develop a team of Area Managers, Schedulers, and Trade Operatives. Deliver high-quality responsive repairs, voids, and planned works programmes. Ensure services are delivered safely, efficiently, and in line with performance targets. Drive customer satisfaction through a right-first-time approach. Manage operational budgets and ensure value for money. Analyse performance data and implement service improvements. Work collaboratively with Housing, Asset Management, Neighbourhood, and Commercial teams. Promote a positive culture focused on performance, accountability, and employee engagement. Requirements To be considered for this role, you will have: Significant experience within housing repairs and maintenance. Strong technical knowledge of property maintenance and building compliance. Up-to-date understanding of Health & Safety legislation, Decent Homes Standards, and HHSRS. Proven leadership experience managing operational teams and driving service improvements. Excellent stakeholder management and communication skills. HNC/HND in Construction, Building Management, or a related discipline (or working towards). CIH Level 4 qualification or equivalent experience is desirable. Full UK driving licence and access to a vehicle. Key Performance Measures 95% of repairs and voids completed within target. 85% first-time fix rate. 95% customer satisfaction. Effective management of work in progress. Delivery of efficiency, sustainability, and service improvement objectives. Strong employee engagement and retention outcomes. Location This is a locality-based role covering: Stratford-upon-Avon Redditch Bromsgrove Droitwich Spa Wyre ForestThe successful candidate will work from home with regular travel throughout the locality and attendance at the Worcester head office as required. Package Salary of £62,072 per annum. Up to 28 days annual leave plus bank holidays. Option to buy and sell annual leave. Enhanced family-friendly policies. Health cash plan and wellbeing support. Employee Assistance Programme. Generous pension scheme with employer contributions up to 12%. Ongoing training and career development opportunities. Employee rewards, recognition, and retail discounts. If you would like more information please call Deanna Bruton on (phone number removed) or email

Change Management: Track record of driving transformation and scaling operations, Experience in process harmonization and global rollout of tools and Ability to navigate priorities as the structure gets built. Technical Expertise: Mastery of HubSpot and associated CRM ecosystems, Strong analytical a

You’ve conquered the complexities of Big Pharma or scaled biotech operations, but maybe you're tired of the endless committee meetings, slow-moving bureaucracy, and feeling like a cog in a massive machine. As our very first dedicated Quality & Operations hire, you will be the ultimate owner of our

Head of Operations & Customer Experience. Head of Operations & Customer Experience. Lead and develop a growing remote operations team, with a significant proportion of the team based in South Africa.

I'm working with a global sporting organisation who are looking to recruit a Head of Operations for the business. This is a senior role managing a team of 5 heads of departments. Leading the overall venue operations strategy and leading the planning, organisation, and delivery of all events and raci

We’re hiring a Head of Travel Operations to join our rapidly growing team and work directly with the founding team - a role with significant leadership and growth potential as we scale, and direct exposure to high-net-worth clients and revenue. It’s one of our most demanding roles - and one of o

You may already be a Head of Operations, Senior Operations Manager, Commercial Operations Lead or similar within an FMCG, consumer, food, eCommerce, subscription or high-growth business. Working directly alongside the founders, you'll take ownership of operations and finance across the business. You

A leading technology firm is seeking a Head of IT to build and lead their IT Operations function. This role offers a competitive salary, equity, and the chance to make a significant impact in a high-growth, innovative company.

Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of op

Head of AI Operations page is loaded## Head of AI Operationslocations: Cannon Street, Londontime type: Full timeposted on: Posted Todayjob requisition id: R_16920Job TitleHead of AI OperationsJob Description# Head of AI OperationsLocation: London (hybrid) | Type: Permane

We are seeking a highly strategic and execution‑focused Head of Global Sales Operations to lead two critical functions within the Revenue Operations organization: Sales Operations and the Global Business Partners. Revenue Operations, Sales Operations, or Business Operations in a SaaS / tech enviro

Side is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Act as the central point of coordination between regional facilities leads and global operations leadership. The Global Head of Adm

RR is seeking a Head of Commercial & Operations for its UK operation, based in London. This pivotal role involves leading a team of approximately 35 professionals and overseeing a significant revenue stream. The ideal candidate will have extensive experience in senior operations or commercial roles

A growing hospitality group in London is seeking a Head of Operations to drive multi-site performance and scale up operations. Competitive salary of circa £100,000 plus bonus is offered, with applications closing on 25th March 2026.

FAIRR Initiative, based in Greater London, seeks an experienced Research and Operations Manager to lead the delivery of their Protein Producer and Seafood Indices. This role offers a chance to drive impactful change in global protein systems through rigorous analysis and engagement with market parti

King's College London is seeking a Head of Cleaning Operations to manage cleaning services across its campuses and residences. This role offers a full-time indefinite contract with a focus on continuous improvement in service delivery.

Health Recruit Network is seeking a Home Manager for Elderly Services in Croydon with a salary of £65,000. The role involves overall operational leadership across two sites, ensuring high standards of care and compliance while managing budgets and staff performance.

The City of London School offers an exciting opportunity for a highly organised and dynamic Personal Assistant (PA) to support the Deputy Head and Director of Operations. Candidates should have previous PA experience, strong communication skills, and high proficiency in MS Office. This role involves

The Head of Operations plays a key role in a fast-growing portfolio of executive education within the FT. The role will have a leadership role overseeing a globally-dispersed team of programme managers and coordinators for the successful delivery of an annual calendar of high-quality executive educa

Head of Operations (D2C eCommerce business). If this looks like an interesting opportunity, we will get in touch if we think your profile is a good match. They have built an agile supply chain, able to guarantee worldwide deliveries of complex items within a few days and in a cost‑effective manner

As Head of Service – Property Operations, you will take responsibility for the delivery and day‑to‑day performance of the council’s operational property functions:. As part of that, we are creating a new Head of Service – Property Operations role. Working alongside a complementary Head of

Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of op

Bennett And Game Recruitment is seeking an Operations Manager to lead a portfolio of high-density Heat Networks in Canary Wharf, London. The position offers a salary of £60,000 - £70,000 plus a company performance bonus and additional benefits.

Head of Operations (The Standard Bearer). Deep understanding of local building regulations, FM software, and preventive maintenance cycles. You will be the "General" on the ground, commanding a multi-disciplinary team and managing a portfolio of.

As Head of IT Infrastructure & Operations you will be accountable for the reliability, scalability, and effectiveness of the organisation's technology infrastructure, supporting internal operations, engineering teams, and customer‑facing platforms. Job title: Head of IT Infrastructure & Operations

We’re helping them in hiring a Head of Operations to oversee the entire operations function of the business. Be the guardian of Unleashed, the inventory system – keeping stock levels tight, data clean, and write‑offs low. Reporting directly to the CEO & Co-Founder, you will be a key member of

This is a true Head of Operations role, partnering closely with a founder to translate vision into consistent, people‑led, commercially strong operations across a growing multi‑site group. We are exclusively recruiting a Head of Operations for a small, high-performing and growing hospitality gro

Reporting to the Operations Director, the Head of Operations will take full ownership of site performance—balancing safety, quality, service, cost, and sustainability. Ensuring the reliability and performance of all processes and assets while embracing automation, digitalisation, and smarter ways

This role involves overseeing site operations, ensuring operational excellence, and delivering an exceptional resident experience.

The Head of Retail Operations is a vital part of our Retail Operations Team working closely with the Senior Head of Retail Operations & Transformation. Proficient in Microsoft Office (e. A passion for retail and a strong understanding of retail operations and the impact of change on store teams.

Head of AI Infrastructure & Machine Learning OperationsApplylocations: London: Abu Dhabitime type: Full timeposted on: Posted 30+ Days Agojob requisition id: JR-0020580The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle o

Do you want to take part in defining the future of an industry? Do you thrive in a fast‑paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of

Wehave split leadership of our support staff and the successful candidate wouldhave oversight of our premises team, oversee our extensive programme oflettings, lead on health and safety as well as being the day-to-day manager ofour outsourced catering and cleaning services. They would work closely a

A leading logistics company is seeking a General Manager for its Heathrow operations. With a strong emphasis on continuous improvement and team development, this position offers significant responsibilities and influence within a pivotal aviation sector. Successful candidates will have substantial e

The ideal candidate will have a minimum of 5 years of relevant experience in customer service or station operations and at least 2 years in a leadership role. Alaska Airlines is seeking a Manager, Station Operations to lead station operations and ensure a superior international customer service expe

Doccla UK Limited is seeking a Head of Patient Services to lead and scale our Patient Services function, overseeing Patient Enrolment and Support. Ideal candidates will possess at least 8 years of experience in managing patient operations, demonstrating leadership abilities in fast-paced environment

Evotym, a fast-growing fintech company in Greater London, is seeking a Head of Risk Operations to lead and scale their Fraud & Risk operations. This role offers a great opportunity to shape risk operations within a high-growth environment.

We are looking for a Head of Legal Operations to lead Legal Operations for Sitecore's global Legal team. As the leading provider of agentic digital experience software, Sitecore brings together content, commerce, and data into one composable platform that enables brands to deliver millions of meanin

Reporting into the HR Director, the Head of HR Operations will lead the day to day HR function, ensuring operational excellence across the full employee lifecycle. This is an exciting opportunity for an experienced HR professional to join the business in a senior operational leadership role, working

Private Equity Insights (London) is seeking an Operations Manager to oversee the execution of 10 European private equity conferences annually.

Health Recruit Network is looking for a Responsible Individual / Head of Operations for Children's Residential Services in Derbyshire. The position offers a competitive salary, performance-related bonuses, and career progression within a supportive environment.

Do you want to take part in defining the future of an industry? Do you thrive in a fast‑paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of