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Delighted to be once more working with this PE backed business services Group who are searching for a data-driven, commercially minded Growth Lead/Manager to design, enable and optimise commercial initiatives that help frontline teams and channels sell more effectively. This includes developing commercial propositions, identifying cross-sell opportunities within the existing base, improving channel performance, and activating targeted campaigns that accelerate customer acquisition, improve conversion performance, and unlock new revenue opportunities across their product portfolio. This is an excellent opportunity to join this business at an exciting time, reporting directly into a new Head of Division with extensive experience in the industry, who will be a great mentor. He is seeking an ambitious, career hungry individual to really drive commercial performance and become a leading figure within this hugely significant area of the business. This role will offer ownership of the end-to-end growth funnel-driving measurable improvements in acquisition, activation, retention, and monetisation across service lines. Acting as as the conduit between marketing, digital, product, engineering and commercial, this role is high-impact and hands on with significant visibility across the business. More specifically you will be responsible for the following: • Develop and optimise channel strategies across digital, retail, partner and B2B routes., • Identify new demand channels and growth loops, • Build and run experiments across web, mobile, onboarding and CRM journeys., • Use data to scale winning experiments and retire underperforming ones., • Analyse the full acquisition funnel from impression to activation, installation, and first bill., • Build dashboards to track key KPIs, use insights to recommend high-impact growth priorities., • Work with marketing on paid campaigns, audience segmentation, message testing, and landing page optimisation., • Work with data teams to improve tracking and measurement frameworks., • Align with commercial teams on pricing, promotions and packaging strategies., • Feed customer insights into service, operations and engineering., • Lead continuous improvement of customer journeys (sign-up, installation, renewal, support). They are seeking a candidate with proven experience in growth, digital marketing, product, or commercial roles. Ideally within telecoms, tech, broadband or subscription-based services, you will have strong analytical skills, with the ability to turn data and insights into clear, actionable commercial strategies, along wiith an understanding of multiple routes to market, including direct sales and partner channels. The ability to work cross functionally is key, to influence and collaborate across teams without direct authority. An excellent salary and benefits package is offered, plus ample opportunity for career progression and development. Shortlisting due to take place w/c 6th April, with interviews taking place the following weeks so please do apply without delay. We are happy to provide application and/or accessibility support, please contact your Marks Sattin or Grafton consultant directly to discuss your needs. We're committed to protecting the privacy of all our candidates and clients, please visit and for our privacy policy.

Regional Director (Adult Care) Can be based anywhere within travel distance of Midlands, North West, Cambridgeshire • Competitive Salary: £65,000 - £75,000 plus up to 25% discretionary notice period. Transforming PLC is a leading UK provider of supported living and complex needs services, supporting adults with learning disabilities, autism, mental health conditions and behaviours of concern. We’re recruiting a Regional Director to lead the North Region. This role will drive service growth, quality, compliance, and operational excellence across multiple services. Key Responsibilities • Lead and grow services across the region, • Ensure high-quality, person-centred, trauma-informed support, • Deliver strong CQC compliance and regulatory performance, • Oversee Registered Managers and multidisciplinary teams, • Manage budgets, business planning, and commercial performance, • Senior leadership experience in health & social care or supported living, • Strong understanding of complex needs, autism, learning disabilities, PBS, safeguarding, • Proven ability to manage multisite services and drive high performance, • Excellent communication and stakeholder engagement skills, • Competitive salary + benefits If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies please. Other suitable skills and experience include Regional Director, Operations Director, Director of Care, Head of Operations, Area Director, Regional Operations Manager, Head of Supported Living, Service Director, Divisional Director, Registered Manager, Senior Operations Manager, Director of Adult Services, Clinical Services Director

The Site Reliability Engineer plays a critical role in ensuring that our AI-driven, cloud-native platform is reliable, observable, secure, and able to scale with the organisation’s growth. As we adopt intelligent agents, autonomous workflows, and increasingly complex distributed systems, the SRE ensures that resilience, performance, and operational excellence are built into everything we deliver. By partnering closely with Engineers, Architects, and the Engineering Manager, the SRE defines the patterns, tooling, and automation that enable fast, safe, and repeatable deployments. This role safeguards our production environment, drives continuous improvement across CI/CD and observability, and establishes the reliability practices that empower autonomous squads to move quickly without compromising stability. The SRE is essential to maintaining customer trust, supporting AI-first innovation, and ensuring our platform remains robust, secure, and highly available at scale. In this position you will ensure the reliability, scalability, and security of our engineering systems. Working closely with the Engineering Manager and Head of Engineering, the SRE will identify priorities to remove friction from engineering teams, streamline processes, and enhance operational excellence. This role combines software engineering principles with systems administration to deliver robust, automated, cost-effective, and secure-by-design solutions. Key Responsibilities Reliability, Performance & Security: • Design and implement strategies to improve system reliability, availability, and security., • Ensure all solutions follow secure-by-design principles, incorporating cybersecurity best practices from inception through deployment., • Own and optimise Continuous Integration and Continuous Deployment pipelines., • Embed security checks (e.g., static analysis, dependency scanning) into CI/CD workflows., • Implement and maintain monitoring solutions for infrastructure and applications., • Develop dashboards and alerting systems to ensure proactive incident and security event management., • Automate repetitive tasks to improve efficiency and reduce human error., • Build and maintain internal tools that support engineering productivity and security compliance., • Manage and optimise services across AWS and Azure environments., • Ensure scalability, resilience, and security of service-based architectures., • Lead incident response efforts, including security incidents, and conduct post-mortem reviews., • Proven experience in AWS and Azure cloud environments., • Strong background in CI/CD tools (e.g., Azure DevOps, Pipelines, GitHub Actions, Jenkins)., • Expertise in monitoring and observability platforms (e.g., Prometheus, Grafana, Datadog)., • Proficiency in scripting and automation (Python, Bash, PowerShell)., • Familiarity with containerisation and orchestration (Docker, Kubernetes)., • Solid understanding of networking, security, and cost optimisation in cloud environments., • Knowledge of cybersecurity principles, secure coding practices, and compliance frameworks., • A problem-solver with a proactive mindset., • Comfortable working in fast-paced, evolving environments., • Strong communicator who can bridge gaps between operations, development, and security teams., • Passionate about automation, scalability, cost efficiency, and security.

We are seeking an experienced IT Service & Operations Lead to oversee the delivery of the IT services across the business. Based in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point IT Service & Operations LeadLocation: Manchester, Trafford Park (Hybrid Working)Salary: £40,000Job Type: Permanent About the Company Our client is a well-established organisation operating across multiple sites within the manufacturing sector. Known for their commitment to quality and innovation, they have built a strong reputation in their industry and employ a large team across various locations. This is an exciting opportunity to join a forward-thinking business that values collaboration, operational excellence, and continuous improvement. About the Role We are seeking an experienced IT Service & Operations Lead to oversee the delivery of high-quality IT services across the business. Based at the company's head office in Trafford Park, this role offers a hybrid working arrangement and will be pivotal in ensuring reliable day-to-day IT support while driving continuous improvement initiatives. You will lead the service desk function, mentor junior team members, manage third-party IT service providers, and act as the escalation point for operational incidents. This is a fantastic opportunity to shape how IT services are delivered and experienced across a dynamic, multi-site manufacturing organisation. Key Responsibilities • Oversee daily IT operations, including infrastructure, networks, end-user devices, manufacturing systems, and business applications., • Act as the senior escalation point for incidents and ensure timely resolution within agreed SLAs., • Define and implement service desk processes, knowledge bases, and standards to enhance efficiency., • Manage vendor relationships to ensure effective resolution of escalated issues., • Support compliance and security activities in line with industry standards., • Lead incident management activities, including root cause analysis and post-incident reviews., • Mentor and develop junior team members to foster a culture of accountability and continuous improvement., • Proven experience working in an IT service desk or similar function within a multi-site environment., • Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications., • Demonstrated ability to manage third-party IT service providers effectively., • Excellent communication skills with the ability to translate technical concepts into business language., • Experience working in a manufacturing environment or hybrid project/BAU settings., • Knowledge of ITIL principles or relevant certifications (e.g., ITIL, PMI, Prince2)., • Prior experience shaping or improving a service desk function. Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

Why Join Emmaus CAT? Emmaus Catholic Academy Trust is a fast-growing organisation committed to providing outstanding Catholic education. As an IT Cluster Apprentice, you will be part of a supportive and forward-thinking team implementing modern technologies across our schools. This role offers excellent development opportunities and the chance to contribute to a meaningful mission. About the role: As an IT Cluster Apprentice, you will play a key role in supporting the day-to-day implementation of IT services within our schools. Working as part of the Emmaus CAT Central Team, you will help ensure that staff and pupils receive effective, efficient and reliable IT support. Your initial deployment will be at St Anne’s RC Voluntary Academy (Stockport Cluster). Over time, you will also provide on-site support to neighbouring primary schools within the Catholic Academy Trust (CAT) on a rota basis. This IT apprenticeship offers exposure to a wide range of technologies, including Microsoft 365, Windows 11, Chrome OS, and school service desk systems. As an IT Cluster Apprentice, you will work closely with the Head of IT, IT Operations Manager, Cluster IT Manager, School Business Managers, and School IT Leads. Responsibilities: • Supporting the day-to-day implementation of IT services across CAT schools, • Assisting with desktop administration, including Microsoft and Windows environments, • Helping manage the school IT service desk, • Providing on-site support across multiple schools within the Trust, • Working collaboratively to support the Emmaus CAT IT strategy, • Delivering excellent customer service to staff and pupils Experience & knowledge: • Experience with Windows & 11, Chrome OS, • Confident using Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive), • Understanding of basic IT troubleshooting, • Customer-focused approach, • Adaptable and flexible across multiple school sites, • Integrity, professionalism and alignment with Emmaus CAT values, • Ability to work collaboratively and discreetly, • Commitment to the Trust community, • Full UK driving licence, • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject, • GCSE Maths and English (or equivalents) at grades 3+ (D or above) If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information please visit the UK ENIC website. Working hours: Full-time, 35 hours per week Future prospects: Opportunities available as the Trust’s IT service expands. About QA: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Interested? Apply now! Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

QA Regulatory Manager Site‑based with flexibility for some remote working in the long‑term Locations: Flexible - can be based out of Sheffield, Preston, Stoke‑on‑Trent or Manchester Are you an experienced QA and Regulatory professional ready to take on a pivotal leadership role within an exciting growing business? Our client is looking for a QA Regulatory Manager to oversee regulatory affairs for the UK business and assist with QA projects. Reporting directly to the Head of Quality, this is a key strategic position interfacing with Quality Assurance, Regulatory Affairs, Operations and external regulators. You’ll play a critical role in shaping quality systems, ensuring inspection readiness, and supporting the development and supply of Investigational Medicinal Products (IMPs). What you’ll do: • Provide QA and regulatory leadership across all UK 6 facilities, ensuring consistent application of GMP, GDP and MHRA requirements., • Act as the regulatory lead for IMP development activities, including review and approval of IMPDs, clinical trial quality documentation and supply processes., • Lead interactions with MHRA and other regulatory bodies, supporting inspections, audits, responses and ongoing compliance commitments., • Ensure site licences, variations and regulatory submissions remain current and aligned with operational activities., • Harmonise and strengthen quality systems across multiple sites, covering deviations, CAPAs, change control, documentation and risk management., • Provide QA project support for product development, technology transfer and validation activities within sterile production environments., • Review and approve quality documentation, including SOPs, validation protocols, batch records and development reports., • Serve as subject matter expert for aseptic GMP, IMP manufacture and regulatory expectations. What you’ll bring: • Proven Regulatory Affairs experience within sterile manufacturing or aseptic environments (5 years+), • Proven QA management experience, • Hands‑on experience supporting IMP development, clinical trial supply and IMPD preparation/review., • Strong working knowledge of UK/EU GMP, MHRA regulatory requirements and GxP compliance., • Background in regulatory inspections, audits and authority interactions., • Ability to work effectively with manufacturing, QC, development and clinical teams., • Degree in a scientific discipline (or equivalent experience); further QA/regulatory qualifications are an advantage., • Excellent communication skills, able to influence and collaborate at all levels. Why Apply? This is a rare opportunity to take on a high‑impact role within a specialised and mission‑driven aseptic pharmaceutical operation. You’ll shape the regulatory framework supporting both commercial products and innovative clinical development programmes—while working with a collaborative, highly skilled team committed to improving patient outcomes. Key Words: Regulatory Affairs, RA, QA, quality assurance, manager, senior, supervision, supervisor, leader, lead, IMP, clinical, commercial, GMP, sterile, aseptic, injectables, injection, terminal sterilization, radiopharmaceutical, radiopharma, nuclear medicine.

Reporting to the Head of NPD Own Brand, you will lead and support all aspects of Quality Assurance across the By BEAUTY BAY product lifecycle. This role is responsible for managing global third-party QA and regulatory activities, while acting as a key technical partner to the in-house NPD team. Playing a critical role in ensuring product quality, safety, compliance, and consistency, from concept through to post-market performance. Key Responsibilities • Own and manage QA ensuring consistent standards across all markets, • Drive quality as a core pillar in supplier selection and ongoing supplier performance management, • Oversee the creation, implementation, and control of product specifications and associated documentation, • Manage change control processes throughout the product lifecycle, • Lead batch release processes, retained sampling, storage, and product disposition (including destruction where required), • Manage supplier quality performance through third-party audits, spot checks, and KPI tracking, • Review manufacturing schedules and coordinate external/outsourced QC inspections, • Evaluate QC reports and make informed decisions on product acceptance, rejection, or rework actions, • Partner with suppliers to drive continuous improvement initiatives, • Oversee incoming goods inspections and warehouse quality checks, • Collaborate with operations teams to resolve inbound and outbound quality issues, • Manage stock investigations, including sortation and re-inspection where necessary, • Provide expert technical guidance to NPD throughout product development, • Ensure quality, regulatory, and compliance considerations are embedded in all product decisions, • Support collaborations and special projects with specific technical or quality requirements, • Support the management of outsourced regulatory affairs activities, • Ensure all products are compliant and registered in line with launch timelines and market requirements, • Maintain strong oversight and knowledge of global cosmetic regulatory standards, • Lead investigations into product issues and complaints, identifying root causes and corrective actions Our Ideal Candidate • Proven experience in QA/QC role within the beauty or cosmetics industry, • Strong understanding of global cosmetic regulatory requirements, • Experience working with third-party manufacturers and suppliers, • Excellent analytical and problem-solving skills with strong attention to detail, • Strong organisational skills with the ability to manage multiple priorities and meet deadlines, • Confident communicator, able to present technical information clearly to cross-functional teams, • Proficient in Microsoft Office (particularly Excel and Word), • Proactive, flexible, and solutions-oriented approach, • Collaborative mindset with a willingness to support and share knowledge across teams

Head of Unified Support Manchester, UK 🚀 We’re growing - and we’d love you to grow with us Giraffe360 is looking for a Head of Unified Support to lead the next phase of our support function, creating a more unified, scalable model that supports our growth. This is a key leadership role. Giraffe360 already has a fantastic agentic support team, bringing together a lean human agent team, with AI based support & triage maintaining a 95%+ CSAT score & great customer feedback, with team leadership in place. We are looking to build out a widened support function, bringing together project & processing support, hardware & bug fixes to create a more joined up experience, and help shape how support works in a scaling tech business. You’ll play a big part in ensuring our support function is efficient, connected across multiple disciplines, built for global delivery and covering the client’s entire Giraffe360 pipeline. That means improving how issues are handled, spotting patterns and opportunities, and helping us turn support into a real driver of customer experience and product improvement. This role would suit someone who enjoys working at pace, is comfortable with change, and can combine strategic thinking with a hands on approach. What you’ll be doing • Lead and evolve a unified support function that delivers a seamless experience across project & processing support, hardware & bug fixes & collaborating with our agentic team, • Build scalable processes, tools and ways of working that improve service and reduce friction, • Use data and insight to improve performance, identify root causes and drive smarter decision-making, • Lead, coach and develop a high-performing team with clear standards and strong accountability, • Act as a senior point of escalation for complex or business-critical issues, • Help shape a support model that works for a fast-growing, product-led company, across a growing number of geographies, • Drive continuous improvement across service, systems, automation and self-service, • Partner across teams to ensure support is connected, commercially aware and aligned to business priorities What we’re looking for • Experience leading complex support outside of purely agentic, ticket focused systems with experience in service delivery or operations in a tech, SaaS or product-led business, • An interest in photography, imaging technology, or experience supporting media generation or machine learning-driven products at scale, • A track record of building or improving support functions & systems in a growing company, • Strong experience working cross-functionally and with geographically distributed teams, • Sound judgement and a practical, problem-solving mindset, • Confidence using metrics, trends and operational insight to improve performance, • Strong people leadership skills, with the ability to build trust, raise standards and create momentum, • Someone flexible, adaptable and comfortable working in a business where things move quickly, • Someone who can travel to our offices in Latvia and be flexible with contracted hours on occasion, as we transition to a 24-hour global support function 👀 About you You’re proactive, organised, and enjoy working in a fast paced environment where priorities can change and initiative is valued. You’re someone people enjoy working with, approachable, dependable, and calm under pressure. You don’t wait to be told what to do. You spot what needs doing and get on with it. You’ll thrive here if you’re: • A builder, not just a manager, • Energised by growth, pace and change, • Low ego, high ownership, • Curious and solutions focused, • Confident making decisions in ambiguity, • Passionate about creating a great customer experience while building something scalable behind the scenes We don’t micromanage. We hire people we trust 🎁 What we offer • Competitive salary with bonus opportunities, • Hybrid working – 2 days per week in our Ancoats city-centre office (Mondays & Thursdays), • 25 days annual leave plus bank holidays, • Paid day off for your Birthday, • Enhanced parental leave and pay, • Private Health Insurance, • Regular team socials and events, • Training, development, and genuine career progression opportunities 🦒 About Giraffe360 Giraffe360 is a breakthrough camera technology company transforming how real estate content is created. Our all in one device combines high accuracy LiDAR and SLR photography to produce stunning visuals and precise floor plans, all at the push of a button. Recognised as one of Europe’s Top 100 PropTech solutions, we support real estate agencies in 30 plus countries, have raised £30M plus in venture funding, and employ 275 plus people across four global hubs. ✨ Ready to join a fast growing company where your impact truly matters? Apply now and let’s grow together.

Health & Safety / CDM Advisor (House Building) – North of England DM Safety & Health Services are an independent National Health & Safety Consultancy based in the Northwest. Founded in 2008, the company has grown rapidly by delivering quality HSE services across many sectors. Due to our continued growth, an opportunity has arisen to expand our team of Health & Safety Professionals. This is an excellent opportunity to drive our client’s industry‑leading H&S culture. If you can provide professional HSE services, then we would like to hear from you. The Role Reporting to the HS&E Operations Director – Housebuilding, you will be required to provide HSE support to multiple sites across the North of England, with a primary focus on the Greater Manchester region. This includes general geographical areas surrounding Manchester, Liverpool, Cheshire, Lancashire, and Yorkshire, along with wider coverage across the North as required. Flexibility is essential, as occasional travel to the North West head office and potentially further afield will form part of the role. You will be responsible for: • Carrying out Site Inspections and Site Support Visits, • Writing comprehensive professional reports, • Providing technical & HSE support to Site Management Teams, • Attending monthly meetings, • Finding practical solutions to issues that arise on site, • Interacting with site management teams and building trust & solid working relationships, • Incident and accident investigation, • Carrying out External PC / Client Inspections Qualifications, experience and training: • UK‑based Construction / House Building experience, • NEBOSH General / Construction Certificate, • 5 years’ experience in a similar role (desirable), • Excellent IT Skills, • A desire to drive continuous improvement of H&S on site, • The personality to interact with workforce & management alike, • The ability to produce detailed, informative reports in a timely manner, • Excellent time management skills, • The ability to manage your diary efficiently, • Excellent interpersonal skills & the ability to build relationships If you’re ready to bring your skills to a dynamic and growing company, we’d love to hear from you. Please send your CV, along with your availability and salary expectations, to: Equal Opportunities DM Safety & Health Services is committed to being an equal opportunities employer. We value diversity and inclusion and ensure that all job applicants and employees are treated fairly and without discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We welcome applications from all suitably qualified individuals and will make reasonable adjustments to accommodate candidates with disabilities throughout the recruitment process. Selection for employment will be based on merit, qualifications, and business needs.

Principal Software Engineer (Platform Leadership) Manchester (Hybrid – 2 days onsite) £110k + 20% bonus + £7k car allowance No visa sponsorship available The Opportunity This is NOT ANOTHER Principal role. This is a “Principal of Principals” position - a rare opportunity to sit at the centre of a greenfield, enterprise-scale SaaS platform that is redefining how a complex, high-volume ecosystem connects, operates, and scales. You’ll be shaping a revolutionary connected platform - bringing together multiple systems, data streams, and services into a single, intelligent, event-driven architecture designed to operate at serious scale. This is the kind of role where: • The problems are real, • The scale is meaningful, • And your decisions actually shape the future of the platform What You’ll Be Building • A greenfield, cloud-native SaaS platform, • Designed around event-driven, distributed architecture, • Connecting multiple services, products, and data domains into a unified ecosystem This is platform creation at enterprise scale. Your Role in It You won’t just contribute — you’ll define how it’s done. • Act as the technical authority across multiple teams and domains, • Set engineering standards across architecture, design, and delivery, • Guide and mentor other senior and principal engineers, • Make high-impact architectural decisions that shape the platform long-term, • Stay hands-on where it matters — this is not an ivory tower role, • Partner closely with Product and Data to solve complex, high-value problems Tech Environment • .NET (core to everything), • Azure cloud ecosystem, • Event-driven architecture (messaging, streaming, async processing), • Microservices and distributed systems, • CI/CD pipelines and modern DevOps practices, • High-performance data processing and system optimisation Why This Role Stands Out Greenfield, done properly No legacy constraints - you’ll help define: • Architecture, • Patterns, • Standards, • Ways of working Enterprise scale, real impact This isn’t theory - the platform will: • Power critical business operations, • Process high volumes of data and transactions, • Be used daily across multiple regions World class engineering environment You’ll be surrounded by: • Strong senior engineers, • Modern practices, • A genuine push to raise the technical bar Career-defining role This is the kind of role that leads to: • Head of Engineering, • Architecture leadership, • Platform ownership at scale What We’re Looking For • Deep experience in .NET / backend engineering, • Proven track record building scalable, distributed systems, • Experience in enterprise SaaS or platform environments, • Strong architectural thinking — able to design for scale, resilience, and performance, • Someone who can lead technically, influence broadly, and still stay hands-on Important • No visa sponsorship available, • Must be able to work 2 days per week onsite in Manchester The Honest Sell This role is for someone who: • Is already operating at a high level, • Wants to work on bigger, more meaningful problems, • Wants to shape a platform, not just contribute to one, • Still enjoys being close to the code, but wants real influence

We’re hiring a Service Manager to head up our clients UK & Ireland territory—driving service excellence, aftermarket growth, and customer satisfaction across a premium portfolio of automated manufacturing systems for range of Aerospace and defence manufacturers\nYou will be responsible for management of a service team (4 Engineers) and drive continued service sales to maintain client relation and increase workflow.\nThe successful candidate will have a demonstrable technical background working within a Service Management role ideally within an automation / Machine tool based environment. Experince with aftermarket sales is also a part of the role so experinece with this is highly desireable\nKnowledge of CNC Machine tools, Beckhoff / Siemens PLCS and FANUC/Kuka/ ABB Robotics would be highly advantageous.\nThis role will be based remotely in the UK with travel to client sites as required\nThe role will cover sites mainly in the Midlands / NW but also some across the UK so a willingness to travel is required.\nRole Description\n * Leading and developing a territory-wide service team focused on CNC machinery, robotics, and automated systems\n * Driving proactive account management and long-term service agreements\n * Promoting aftermarket products to optimise machine uptime and lifecycle performance\n * Coordinating service operations and ensuring delivery is on time, on budget, and compliant\n * Collaborating with global back-office and sales teams to maximise territory potential\n * Reporting directly to the Head of Services RoE and contributing to global service strategy\nSkills and Qualifications\n * Demonstrable experience working within a service management role in a fast paced environment\n * Candidates must be qualified in a suitable engineering discipline\n * Strong commercial awareness\n * Working knowledge of PLC’s ( Beckhoff / Siemens ) is advantageous\n * Good working knowledge of Robotics ( ABB/ Fanuc/ Kuka Advantageous) - Desirable\n * Strong customer service mind set\n * Willing to travel as required to sites in the UK and Ireland.\n * Full UK Driving License and valid passport\nThis vacancy is being advertised by Complete Talent Services Ltd who are acting as an Employment Agency

Head of Compliance North West England (Hybrid) £95,000 – £115,000 + Bonus Barclay Simpson is supporting an FCA-regulated consumer credit firm in the appointment of a Head of Compliance. This is a key hire for a business that has reached significant scale and is now focused on enhancing its regulatory framework, governance and overall sophistication as it continues to grow. Backed by strong investment and operating in a fast-paced, commercial environment, the firm offers a broad and visible role with genuine scope to shape the compliance function. The Role Reporting to the Director of Legal & Compliance, you will: • Lead the compliance function and manage an established team, • Provide senior regulatory advice across the business, • Oversee key frameworks including Consumer Duty, SMCR, monitoring and governance, • Ensure regulatory requirements are effectively embedded across customer journeys and operations, • Partner with senior stakeholders across commercial, operational and technology teams, • Contribute to ongoing transformation, growth and regulatory enhancement initiatives This role offers the opportunity to shape team structure and capability, rather than simply maintain BAU. Candidate Profile We are seeking individuals with: • Significant experience in FCA-regulated compliance roles, • Strong knowledge of consumer credit regulation (CONC, DISP, SYSC, Consumer Duty, SMCR), • A background in consumer credit, lending, brokerage or retail banking, • Proven leadership and stakeholder management capability, • A pragmatic, commercially aware approach, • The ability to operate effectively in a fast-paced, evolving environment Candidates stepping up from a senior No.2 role will also be considered. The Opportunity • Broad, high-impact leadership role, • Ability to shape and develop the compliance function, • Exposure to senior stakeholders and strategic decision-making, • Fast-growing, commercially driven environment, • For more information or a confidential discussion, please get in touch.

Main Responsibility: Oversee branch operations and manage personal bankers’ operational duties, acting as the primary on-site leader in the absence of the Area Branch Manager, who focuses on business development. Report directly to the Area Branch Manager with a dotted line to Head Retail Operations. Key Responsibilities: • Ensure branch operational excellence alongside the Area Branch Manager., • Manage operational performance of Personal Bankers/Cashiers., • Hold joint custody of cash, valuables, security forms, and locker keys; sole custody of loan documents., • Maintain branch keys and alarm codes as the second point of contact for emergencies., • Supervise and authorize cash transactions, ensuring AML/KYC compliance., • Enter and manage inventory of security forms., • Authorize debits to constituent and office accounts (within agreed limits)., • Monitor and balance bills, postage, and stationery; reorder as needed., • Verify and sign Demand Drafts and inward clearing transactions., • Reconcile accounts and oversee account opening/closing., • Manage loan accounts, including appraisal, supervision, and documentation., • Calculate drawing power and assist in loan application preparation/renewal., • Ensure KYC compliance and maintain loan-related registers., • Oversee daily branch operations, staff punctuality, customer service, and complaint resolution., • Maintain cleanliness, decorum, and data security; adhere to record retention policies., • Support branch audits, reviews, and general administration., • Perform clerical tasks (fax, email, word processing, database management) as needed., • Cover for Clerk-Cashier or Branch Manager when required.

Assistant Branch Manager\n\n📍 Manchester (Fully Office-Based)\n 💰 £38,000 per annum\n\nWe are currently recruiting for an experienced Assistant Branch Manager to join a well-established banking organisation in Manchester. This is a key role within the branch, responsible for overseeing daily operations, supporting team performance, and ensuring high standards of customer service, compliance, and operational control.\n\nThe Role\n\nWorking closely with the Area Branch Manager, you will take joint responsibility for the smooth and efficient running of the branch. You will play a hands-on role in managing operations, supervising staff, and ensuring adherence to regulatory and internal procedures.\n\nIn the absence of the Area Branch Manager, you will take full operational responsibility for the branch.\n\nKey Responsibilities\n\nOversee day-to-day branch operations, ensuring operational excellence and efficiency\nAct as Line Manager for Personal Bankers and Cashiers, driving performance and productivity\nSupervise cash operations, including control and authorisation of transactions\nMaintain joint custody of cash, security items, and branch keys, ensuring adherence to control procedures\nEnsure full compliance with AML, KYC, and UK banking regulations\nAuthorise transactions and monitor account activity in line with delegated authority\nOversee account opening/closing processes and maintain accurate documentation\nManage loan administration, including documentation, monitoring, and file maintenance\nSupport the preparation and assessment of credit proposals and lending decisions\nHandle customer queries and complaints, ensuring excellent service standards\nConduct reconciliations of internal and external accounts\nSupport branch audits, controls, and reporting requirements\nEnsure smooth coordination with internal departments including Operations, Compliance, and Head Office\nMaintain high standards of branch presentation, security, and data protection\n\nAbout You\n\nStrong experience in retail banking operations\nGood understanding of AML, KYC, and risk controls within UK banking\nProven ability to manage and lead a small team\nExperience in cash management, account operations, and branch controls\nKnowledge of loan processing and credit documentation\nExcellent organisational skills and attention to detail\nStrong communication skills with a customer-focused approach\nAbility to work independently and take ownership of branch operations\n\nWhat's on Offer\n\nSalary of £38,000 per annum\nOpportunity to step into a key leadership role within branch operations\nExposure to a broad range of banking functions including operations, compliance, and lending\nStable, full-time position based fully onsite in Manchester

Head of Facilities/Workplace Up to £70,000 + Benefits Client Side | B-Corp A growing, purpose-led organisation is looking for a Head of Facilities to take ownership of their estate and shape the future of its workplace strategy. This is a rare opportunity to step into a high-impact, senior role where you will build structure, drive change, and influence how a business operates day-to-day and long-term. The Role You will lead both strategic and operational facilities management, taking full ownership of: • Workplace and estate strategy across multiple sites, • Major projects including office relocation and fit-outs, • Health & Safety transformation and compliance, • ESG and sustainability initiatives, • Supplier and contractor management, • Workplace experience and office engagement You will also play a key role in deciding the future of a large, complex Manchester HQ, with significant investment or relocation on the table. Why This Role Stands Out • First senior FM hire with real influence across the business, • Opportunity to build and shape a function from the ground up, • Strong focus on ESG, sustainability, and workplace experience, • High visibility role working closely with senior stakeholders, • Backed by a growing, values-driven organisation What We’re Looking For • Proven experience in a senior FM / workplace / estates role, • Strong track record delivering projects such as relocations or fit-outs, • Solid understanding of H&S and compliance frameworks, • Ability to operate both strategically and hands-on, • Confident influencing across legal, finance, and operations If you are someone who genuinely cares about doing things properly and wants to make a visible impact, this role offers the platform to do exactly that.

Regional Director / Head of Project Management (Manchester & Leeds) Location: Manchester / Leeds (responsibility for both locations) Salary: Competitive + bonus + car allowance + benefits We’re partnering with a leading UK consultancy that advises on commercial property, development, and built asset projects. Known for combining technical expertise with commercial insight, they work with major investors, developers, and occupiers across the UK. They have a reputation for high-quality, innovative project management, a collaborative culture, and a strong commitment to people development and sustainability. They are now looking for an experienced Regional Director / Head of Project Management to lead and grow their service line across Manchester and Leeds. This is a strategic, hands-on role with a clear focus on business development, client relationships, and team leadership. What the Role Involves As Regional Director, you will: • Lead and grow the project management service line across two key northern offices., • Develop and maintain strong relationships with existing institutional clients, while leveraging your own client baseto generate new business., • Deliver high-profile projects across sectors including industrial, office, purpose-built student accommodation (PBSA), and build-to-rent (BTR)., • Collaborate closely with senior leadership, supporting the UK-wide service line strategy and aligning with office objectives., • Coordinate business development, marketing, resourcing, and knowledge sharing across the team., • Champion operational excellence and best practice, driving improvements in processes, templates, and quality control., • Mentor, coach, and develop your team, ensuring both delivery quality and career progression. What We’re Looking For The ideal candidate will have: • A relevant degree (or equivalent) and MRICS., • Extensive experience in commercial property project management, including hands-on delivery and client-facing consultancy., • A strong track record of leadership, managing teams and multi-office operations., • An existing client network to generate fee income and support business growth., • Excellent commercial awareness, communication, and negotiation skills., • Proven ability to manage multiple priorities and deliver consistent results. Why This Role is Exciting This is a rare opportunity to shape and grow a regional service line, working with a mix of institutional and private clients on some of the most interesting commercial property projects in the North. You’ll enjoy: • Competitive salary, bonus schemes, and car allowance, • Flexible/hybrid working, • Private healthcare, life assurance, and company pension, • 27 days holiday plus charity and wellbeing days, • Exposure to senior leadership and significant career development If you’re a hands-on project management leader with a strong commercial mindset and a passion for mentoring teams, this role gives you the chance to make a real impact in the North of England.

Head of Asset Management £80,000 - £90,000 + Car/Allowance + Bonus + Excellent Benefits\n\nUK Wide / Hybrid\n\nAre you a senior asset management professional looking to take ownership of a large, diverse property portfolio and influence strategy at a national level?\n\nWe are recruiting for a Head of Asset Management to lead the asset strategy across a complex, multi-site estate of over 500 developments, supporting long-term asset performance, customer experience, and value for money.\n\nThis is a high-impact leadership role with full lifecycle responsibility, from development handover through to long-term maintenance and investment planning.\n\nKey Responsibilities for the Head of Asset Management\n\n * Lead and develop the asset management strategy across a large national portfolio\n\n * Oversee lifecycle planning, asset performance, and investment decisions\n\n * Ensure effective handover of new developments into operational management\n\n * Drive improvements in build quality, defect reduction, and long-term asset value\n\n * Provide strategic oversight of repairs, maintenance, and facilities standards\n\n * Work closely with senior stakeholders across operations, construction, and commercial teams\n\n * Deliver insight and reporting at senior leadership and board level\n\nThe Successful Head of Asset Management will have\n\n * Chartered professional (MRICS, MCIOB, CIWFM or equivalent)\n\n * Proven experience in a senior asset or property leadership role\n\n * Strong background managing large, multi-site portfolios\n\n * Expertise in asset lifecycle planning and maintenance strategy\n\n * Experience of development handover into operational environments\n\n * Commercially astute with strong stakeholder engagement skills\n\nWhy Apply for Head of Asset Management ?\n\n * Strategic, business-critical leadership role\n\n * High level of autonomy and flexibility\n\n * Opportunity to influence long-term asset performance across a national portfolio\n\n * Strong salary, bonus, and benefits package\n\n * Clear opportunity to shape and develop asset management best practice\n\nIf you’re looking for a role where you can genuinely make an impact at scale, apply today

Welcome to Thornley Groves, a trusted name in property across Manchester. We are seeking an experienced and dynamic Regional Head of Property Management to lead our property management teams. The ideal candidate will bring strong leadership, deep knowledge of housing law and compliance, and a proven ability to drive team performance. This is a strategic and hands-on role, requiring excellent client management and a passion for fostering a high-performing, positive work culture. Key Responsibilities: • Retain and grow the OME., • Lead the team and implement proactive management strategies to improve customer satisfaction and enhance landlord and tenant retention., • Regularly review customer feedback/complaints to identify areas for improvement and implement strategies to address concerns., • Provide strategic leadership and operational oversight to ensure the team is meeting and exceeding key performance metrics., • Manage the Compliance & HMO/Licensing Team Leaders., • Ensure the business is complaint with all compliance & HMO legislation in order to protect the business from associated penalties of non-compliance., • Spearhead recruitment efforts to attract high-calibre candidates, with a focus on employing experienced hires who bring valuable expertise in property management and compliance., • Ensure all team members have a deep understanding of HMO, licensing legislation, housing law and associated penalties., • Maintain up-to-date knowledge of regulatory changes and integrate this into the team’s day-to-day operations., • Take ownership of final responses to The Property Ombudsman (TPO) complaints, • Ensure that the Heads of Property Management are meeting their objectives and responsibilities, offering the necessary support to drive success. Key Skills & Qualifications: • Extensive leadership experience in property management., • In-depth knowledge of law, compliance, and relevant legislation., • Proven track record of managing and developing high-performing teams., • Strong management and communication skills., • Excellent problem-solving abilities and a proactive mindset., • ARLA Propertymark qualification (or equivalent) is essential., • Strong organisational and time-management skills Join us and experience a workplace that truly values you. Apply today!

HAYS – Payroll lead (standalone position) – 12 month FTC - Hybrid, working in Manchester city centre Your new company This global media/technology business is seeking an experienced payroll specialist to start immediately, with a head office base in the city centre of Manchester and flexible hybrid working (one day in the office). This role is a part-time position working 32 hours per week, with the opportunity to work on any days of the week. Your new role In this role, you’ll take full ownership of end‑to‑end payroll operations across several international locations, ensuring accuracy, compliance, and a smooth payroll cycle. You’ll work closely with internal teams and external partners to deliver timely and accurate payroll, resolve technical issues, and support improvements in processes and systems. As the go‑to contact for payroll queries, you’ll provide guidance, maintain strong working relationships, and ensure colleagues receive a reliable and responsive service. You’ll also support audits and stay on top of legislative changes to ensure ongoing compliance. Key responsibilities include: • Managing end‑to‑end payroll for multiple countries, including all statutory calculations and submissions., • Overseeing payroll operations using ADP and working directly with ADP to resolve issues and implement updates., • Ensuring compliance with relevant payroll legislation and reporting requirements., • Processing payroll adjustments, bonuses, overtime, and deductions with a high level of accuracy., • Identifying potential payroll issues early and escalating them as needed., • Collaborating with People and Finance teams to validate data and provide insights., • Acting as the primary point of contact for payroll queries from employees and colleagues., • Extensive experience in payroll operations, preferably in an international context., • Strong knowledge of UK payroll, • Experience using ADP or similar payroll systems., • Excellent communication skills across all levels of the business., • Strong organisational skills and attention to detail., • A proactive, collaborative mindset. 4778369

Legal Counsel (Employment) In-House | Manchester | Newly Created Role The Opportunity A global business headquartered in Manchester is looking to appoint a Legal Counsel (Employment) to join its centralised Group Legal Team. This is a newly created role within the Employment Law Service, reporting directly to the Head of Employment Law and Employee Relations. The role has been created to support a growing and ambitious legal function that was recently nominated for In-House Legal Team of the Year. It offers broad exposure to employment law across both the UK and international jurisdictions, including the US, APAC, and Europe. This is an excellent opportunity for an early-career employment lawyer who is looking to step into a high-visibility in-house position, take ownership of a wide-ranging brief, and build close relationships with senior stakeholders across the business. The Role Working alongside the Head of Employment Law and senior legal colleagues, you will provide pragmatic, commercial employment law advice across the full spectrum of contentious and non-contentious matters. Your responsibilities will include: • Advising the People Team and senior Group stakeholders (Executive and Director level) on employment law matters relating to the internal workforce, • Supporting the business on employment law aspects of its commercial activities, • Developing and refining employment templates, policies, contracts, and guidance materials, • Supporting engagement with external counsel in a cost-effective and efficient manner, • Contributing to legal projects, process improvement, and knowledge-sharing initiatives, • Horizon-scanning for legislative and regulatory change, and advising the business accordingly, • Assisting with the preparation and negotiation of commercial contracts where required About You The ideal candidate will be • A qualified solicitor (or equivalent) with up to approximately 3 years’ post-qualification experience in employment law, • Experienced in both contentious and non-contentious employment matters, • Commercially aware, pragmatic, and solutions-focused, • An effective communicator with confidence engaging non-legal stakeholders, • Well organised, proactive, and able to manage competing priorities, • Interested in developing knowledge across multiple jurisdictions, • Enthusiastic about legal operations and process improvement Why Apply? • Newly created role with real scope to shape the Employment Law Service as it scales, • Direct access to and visibility with senior business leadership, • Broad, cross-jurisdictional employment law experience from day one, • A collaborative, high-performing legal team environment, • Strong platform for career development in a growing global business To find out more, please get in touch in confidence. Andy Balmer |Think Legal Recruitment |

Head of Operations (Fulfilment & Logistics) | Greater Manchester | £90k\n\nThe Opportunity\n\nA high-growth, founder-led consumer brand is looking for a Head of Operations to take full ownership of warehouse, fulfilment and outbound logistics.\n\nThe business has scaled rapidly through digital channels and now needs a leader who can bring structure, improve performance, and build an operation that can handle continued growth and demand volatility.\n\nThis is a hands-on leadership role with real influence, combining strategy, execution, and team leadership.\n\nThe Role\n\nOwn the operation end-to-end, from inbound stock through to customer delivery\nLead a fast-paced warehouse and fulfilment function, improving speed, accuracy and efficiency\nTake full ownership of 3PL and carrier relationships - including SLAs, performance and commercial terms\nBuild strong, accountable partnerships while holding providers to high standards\nDevelop capacity plans to handle peaks, promotions and demand spikes\nShape the logistics network (in-house vs outsourced, future scalability, automation)\nLead and develop operational teams, creating clear accountability and structure\nWork cross-functionally to align operations with trading plans and growth\n\nWhat Success Looks Like\n\nA scalable, well-structured operation with clear ownership\nStrong 3PL and carrier performance\nImproved fulfilment speed, accuracy and delivery\nReduced operational firefighting during peak\nAn operation that supports, not limits, growth\n\nAbout You\n\nProven experience owning warehouse and logistics operations end-to-end\nBackground in high-volume e-commerce, retail or consumer brands\nStrong experience managing 3PLs and carrier relationships\nComfortable operating at both strategic and hands-on levels\nCalm, decisive, and able to deliver in fast-moving environments\n\nWhy Join\n\nTrue ownership of operations\nHigh-growth, high-impact environment\nOpportunity to build and scale a best-in-class function \nBH35967

Job Title: Head of Financial Operations\nLocation: Manchester City Centre (Hybrid Working)\nSalary: Up to £80,000 per annum + Bonus\nJob Type: Permanent, Full-Time\n\nClient Details\n\nWe are seeking an experienced and commercially minded Head of Financial Operations to lead and optimise financial processes within a dynamic and growing organisation. This is a key leadership role responsible for driving operational excellence, strengthening financial controls and supporting strategic decision-making.\n\nYou will oversee day-to-day financial operations while working closely with senior leadership to improve efficiency, scalability, and performance across the finance function.\n\nDescription\n\nThe key responsibilities of the Head of Financial Operations role will include:\n\nDevelop and deliver the Financial Operations strategy, driving best-in-class service, strong controls, and continuous improvement\nProvide strategic leadership to modernise operations across governance, cash management, automation, and transformation\nLead end-to-end Financial Operations, including Receivables, Credit & Risk, Commercial Finance, and Accounts Payable\nDesign and implement efficient, standardised processes to optimise cash collection, payments, and financial control\nStrengthen governance frameworks, ensuring compliance, audit readiness, and effective risk management\nAct as a senior SME, influencing Group Finance strategy across performance, risk, and cash flow\nBuild and lead a high-performing team, developing capability and fostering a culture of accountability and excellence\nDrive performance through clear KPIs, SLAs, and proactive stakeholder engagement\nPartner with senior stakeholders across Finance and the wider business to deliver a customer-focused, high-quality service\nLead transformation initiatives, including process simplification, automation, and systems optimisation.\nChampion innovation and continuous improvement, embedding sustainable and scalable ways of working \n\nProfile\n\nA successful Head of Financial Operations will have:\n\nExtensive senior leadership experience across Order-to-Cash, Accounts Payable, Credit, Risk, Governance, and wider Financial Operations\nProven track record of leading transformation within large, complex teams and fostering high-performance cultures\nStrong knowledge of financial controls, governance frameworks, risk management, and audit compliance\nDemonstrated ability to lead multi-disciplinary teams with full accountability for end-to-end processes\nDeep understanding of shared services environments, including modernisation and continuous improvement initiatives\nHighly effective commercial and business partnering skills, with the ability to influence and challenge senior stakeholders\nExperience with SAP is highly desirable, alongside exposure to large-scale system transformation programmes\nExcellent communication, leadership presence, and problem-solving capabilitiesJob Offer\n\nA salary up to £80,000 per annum based on experience + bonus\nHybrid working - 2 days in office, 3 days working from home. Full time office based initially.\nPrivate medical insurance\nGenerous annual leave entitlement and pension\nLife assurance\nCareer progression opportunities within a large SSC\nCollaborative and supportive working environment

Quality Director UK Location: UK-based (Remote with 2 days per week on-site) Employment Type: Full-time, Permanent Requirements: Qualified Person (QP) status & sterile manufacturing experience About the Opportunity We are seeking an exceptional Quality Director to lead the Quality function for our client’s UK aseptic pharmaceutical operations. This is a senior strategic role ideal for a proven leader with deep experience in sterile/aseptic manufacturing and the authority to act as a Qualified Person (QP) under UK/EU regulations. The Quality Director will set the vision for Quality across the organisation, ensure regulatory robustness, and drive a culture of excellence. While the role can be performed remotely, regular on-site leadership is essential—a minimum of two days per week at the manufacturing facility. Key Responsibilities: • Provide strategic leadership and executive oversight for all Quality Operations and Quality Systems, • Act as the site’s Qualified Person (QP) for batch certification in accordance with MHRA and EU GMP guidelines, • Lead, coach, and develop Quality teams, ensuring high performance and strong succession planning, • Ensure GMP compliance across aseptic operations, including environmental monitoring, sterility assurance, validations, and media fills, • Serve as the primary Quality authority during regulatory inspections and external audits, • Oversee deviation management, CAPA closure, change controls, and risk assessments, • Partner closely with Production, Technical, and Regulatory Affairs to support continuous improvement and inspection readiness, • Provide Quality leadership during new product introductions, process changes, and technology upgrades, • Report regularly to senior leadership on Quality performance, strategic risks, and regulatory trends About You: • Eligible to act as a Qualified Person (QP) in the UK (Directive 2001/83/EC), • Significant experience in aseptic/sterile pharmaceutical manufacturing is essential, • Proven track record leading Quality teams at a senior level (Head of Quality, Director, or similar), • Deep knowledge of MHRA and FDA expectations, EU GMP Annex 1, and sterile product quality requirements, • Strong leadership presence with the ability to influence at all levels, • Excellent judgement, communication skills, and a proactive approach to risk and compliance, • Comfortable working remotely but committed to on-site leadership for 2 days each week What’s on Offer • Highly competitive executive salary, • Annual bonus scheme, • Private healthcare, • Generous holiday and wellbeing benefits, • Leadership influence across a growing and strategically important aseptic facility, • Opportunity to shape Quality strategy and drive innovation in sterile manufacturing How to Apply If you are a QP and experienced Quality leader with a passion for aseptic pharmaceuticals, we’d love to hear from you! Key Words: Quality Assurance, QA, compliance, UK, MHRA, Director, Senior, Management, manager, leader, head, GMP, QP, Qualified Person, pharma, pharmaceutical, sterile, injection, injectable, aseptic, terminal sterilization.

Are you an Enterprise Risk (2LoD) expert with strong technical and Stakeholder management skills? Do you have a background within Investment / Asset Management, and are excited to take up a UK senior Leadership role where you will make a genuine impact? Our client, a global Investment firm, are currently expanding their UK Risk team within Manchester, and hiring a 'Head of Risk' to join a dynamic and growing team. Offering up to £140,000 plus exceptional bonus's, 10% non-contributory pension, wider benefits, and 2 days working from home. Ideally you will be or have: • At least 6 years of significant 2nd Line Risk (Retail Channels) experience within an Investment, Asset, or similar Financial Services environment., • Sound knowledge, judgement, and experience of designing / enhancing robust risk (UK) frameworks and policies., • A good awareness of regulatory developments, with an ability to 'look forward' and advise the business on risk matters., • Experience of implementing and taking ownership of UK risk process's, driving a positive and proactive culture towards risk., • Exceptional stakeholder management skills, being able to business partner with other Heads of department, board level executives, and colleagues within the team. Key focus areas of the role are: • To implement, design, and improve UK Channels Risk polices, ensuring they are fit for purpose and pragmatic., • Directly managing a small team of 2 and being an instrumental part of the business / wider Risk division, to drive a strong risk culture., • Liaising with senior stakeholders and business partnering across the whole firm, communicating regulatory changes, and ensuring smooth risk operations., • Providing strong regulatory analysis, review controls, and oversight processes to challenge the business where needed and ensure that the firm is well prepared for regulatory audits. If this sounds like the right next step for you, or someone you could kindly recommend from your personal network, please don't hesitate to apply today.

Company: Elizabeth School of London Position: Associate Academic Managers (City) Locations: ON-SITE, Manchester, UK Employment Contract: Permanent Employment Type: Full-Time Working Days & Hours: Monday to Friday, 9am - 5pm Salary: circa £38,000-£45,000 per annum Job Overview As an Associate Academic Manager, you will be responsible for overseeing all academic aspects of the campuses, ensuring smooth operations, and fostering a conducive learning environment. This role involves direct line management of the Academic Coordinator (AC) and Lecturers (FT or HPLs) in collaboration with various teams to uphold academic standards and improve student success. Reporting to the City Academic Manager (CAM) and/or the Head of Academic Services (HoAS) you will play a crucial role in formulating reports, monitoring performance metrics, and implementing policies to achieve institutional objectives. Key Responsibilities Academic Management: • To oversee all academic activities on campus, including curriculum delivery, student assessment, and adherence to academic standards., • To work in collaboration with Partnership Academic Managers (PAMs) and various stakeholders to ensure that all university partners standards and expectations are being met together with achieving ESL standards under the directions of the CAM and/or HoAS, • To monitor the performance of lecturers, ensuring quality teaching and compliance with established academic guidelines, • To support and guide the AC and lecturers, whilst , depending on business needs, recruiting suitable candidates to perform the jobs, • To ensure the staff and student inductions are appropriately planned and delivered within the sites according to company policies and procedures whilst keeping relevant records, • To coordinate with relevant departments to collect course progression reports and populate weekly reports on student performance, • To prepare monthly reports for the HoAS where performance of the staff and students based on each cohort are tracked, and appropriate actions taken. Team Management: • To work closely with the ACs and Lecturers providing guidance, support, and performance feedback, • To regularly monitor staff performance and report/feedback to relevant departments, • To attend all relevant meetings and training sessions set to improve performance, communication as well as personal development, • To resolve staff queries and concerns related to academic operations, fostering a collaborative work environment. Performance Monitoring and Reporting: • Regularly monitor site’s performance indicators such as retention rates, success, progression rates and academic standards, • Formulate monthly reports on sites and programme performance for presentation to the HoAS, highlighting achievements and areas for improvement, together with appropriate actions taken. Policy Implementation: • Implement policies and procedures mandated by the Senior Leadership Team to ensure consistency and compliance across academic operations., • Stay updated with regulatory requirements and industry best practices to inform policy decisions. Examination Management: • Ensure timely administration of assessments, marking, and grade reporting in accordance with academic calendars and partner university requirements., • Conduct or attend internal examination boards as necessary to assess student performance and maintain academic integrity. Education and Qualifications • A master’s degree in education, business, or related fields, • A PhD in relevant fields is desirable as well as a PGCE, • Proven experience in educational management in similar roles, especially in the WP settings, • Strong leadership and interpersonal skills, with the ability to inspire and motivate others, • Excellent organisational and problem-solving abilities, • Sound knowledge of safeguarding policies and procedures, • Effective communication skills, both verbal and written, • Ability to remain calm and composed during emergencies and busy times, • Familiarity with relevant regulations and compliance standards in the higher education sector, • Commitment to promoting diversity, equity, and inclusion within the campus community Benefits • Annual leave (7.2 weeks), • Workplace pension scheme., • Company Sick Policy., • Statutory maternity/paternity pays., • Career development opportunities, • Training and self-development opportunities., • Gym membership discounts, • Retail discount schemes, • Cinema discounts, • Grocery discounts, • Cycle to work, • Investing and savings opportunities, • Financial wellbeing – personal debt advise., • Financial wellbeing education, • My Mind Pal (mental fitness)

Paying circa £38k + Free onsite parking + Excellent benefits - We are delighted to be partnering with a pharmaceuticals company based in Manchester, that are seeking an experienced Assistant Management Accountant to join their team on a 12‑month fixed term contract basis. This organisation offers a vibrant, professional working environment where innovation and collaboration are encouraged.\nThis is a hybrid role with two days per week working from home and an immediate start, so applicants must be available to start at short notice.\nTHE JOB\nReporting to the Head of Finance, the Assistant Management Accountant will support the day‑to‑day financial operations of the site and the wider group finance function.\nKey responsibilities include:\n * Supporting the Head of Finance in delivering high‑quality financial support to budget holders, including accurate preparation of management accounts\n * Preparing and reviewing financial data, journals, accruals, prepayments, balance sheet reconciliations and monthly management accounts (with commentary) within agreed deadlines\n * Assisting with statutory accounts, year‑end reconciliations, audit liaison, budgets and corporate reporting\n * Managing intercompany reconciliations, project revenue recognition and maintaining fixed asset and investment registers\n * Processing online banking transactions and providing cover for team members during absence\n * Driving continuous improvement through process reviews, system efficiency, automation and knowledge sharing within the team\n * Working collaboratively across the finance function to deliver excellent customer service and financial insight\n * Undertaking any other reasonable duties as required\nTHE PERSON\n * AAT Level 4 qualified and currently studying towards ACCA, CIMA or ACA\n * Minimum of 4 years’ experience in a similar finance or accounting role\n * Strong working knowledge of accounting systems such as AX or SAP and Microsoft Office\n * Solid understanding of accounting principles, budgeting and financial analytics\n * Highly organised, methodical and accurate, with the ability to prioritise and meet deadlines under pressure\n * Excellent verbal and written communication skills with a strong customer‑focused approach\n * A collaborative team player with keen attention to detail\nTHE BENEFITS\n * Private Healthcare\n * Death in Service benefit\n * Company Pension Scheme\n * Travel Insurance\n * 25 days’ holiday plus bank holidays\n * Employee Assistance Programme\n * Onsite Gym\n * Cycle to Work Scheme\n * Free onsite parking\nIf you meet the criteria and are excited by this opportunity, we’d love to hear from you. Take the next step in your career and apply today to join a forward‑thinking organisation where your contribution will make a real difference.\nPlease note: applicants must have the right to work in the UK, as sponsorship is not available

Facilities Management Graduate\n\nSalary £24,088 - Pay award pending (01/04/2026)\n\nLocation Manchester, Didsbury\n\nClosing Date - Thursday 30th April\n\nAssessment Day - Late May 2026\n\nFinal Stage Interview - June 2026\n\nRole Overview\n\nAs a Facilities Management Graduate at Great Places, you’ll rotate across key operational teams to build a deep understanding of how our workplaces, properties, and services are managed, maintained, and improved. Across two years, you’ll take on real project responsibility, develop professional expertise, and grow into a workplace facilities management role where you’ll make a meaningful impact on our people, customers, and communities.\n\nWhat you’ll be doing as a Facilities Management Graduate at Great Places…\n\nDeveloping Facilities Management expertise and management capabilities\n\nSpending your first year rotating through our Facilities Management, Estates, Grounds Maintenance, Repairs, and other core Head Office teams\n\nLearning how housing organisation operates their facilities management strategy from offices and workplace management to logistics and supply chain\n\nIn your second year, you’ll develop into a role in workplace facilities management\n\nTaking on real project responsibility and make a tangible difference to our business\n\nGaining exposure to a regional corporate property portfolio and learning the national Workplace Facilities Management operations inside-out\n\nUnderstanding how a successful Facilities Management team operates and what skills you need to thrive\n\nWhat We are looking for\n\n * Someone who wants to build a career with purpose\n\n * A team player who brings a positive, helpful attitude\n\n * Someone open to learning and developing their skills and experience\n\n * A good listener who takes pride in detail and follow-through\n\n * Someone who is motivated by improving people’s lives\n\nWhat you’ll need….\n\n * A degree (2:2 or above) in Quantity Surveying, Facilities/Building Management, Engineering or Business by September 2025 or graduated no earlier than September 2023\n\n * To be legally entitled to work in the UK on a full-time basis\n\n * A clean UK driving licence and access to a car\n\n * Excellent written and verbal communication skills\n\n * To be able to work as part of a team, as well as using your own initiative and time management skills to deliver tasks on time\n\n * To be an enthusiastic self-starter with passion, resilience, and adaptability\n\n * To be able to communicate confidently and effectively across all levels of the business\n\n * Self-motivation and determination to succeed in a fast-paced, challenging environment\n\n * To possess an aptitude for problem solving and creative thinking when approaching tasks.\n\n * Keen eye for detail and good organisational skills\n\n * Experience of working in a customer focused environment, with a proven ability of delivering customer service\n\n * Competent level of ICT skills including the full range of Microsoft applications\n\n * Commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing\n\n * Commitment to work in partnership with others for the benefit of Great Places\n\n * Commitment to completing all parts of the training programme\n\n * Ability to work flexibly\n\n * Due to the nature of the role this predominantly in-office, in-person role, you will need to live within a commutable distance from our Head Office in Didsbury, Manchester\n\nHow we support you and your career at Great Places….\n\nA fully accredited apprenticeship/ qualification plus additional short qualifications to aid in your development\n\nFull equipment to help you perform best at your role\n\nDedicated time each week for studying and learning\n\nMentorship and line management from senior professionals\n\nA warm, inclusive team where your ideas and growth matter\n\nOpportunities to shadow across the business and contribute to the social housing sector\n\nAccess to our Growing Greatness talent programme including workshops, networks, and development activities\n\nSupport from our Emerging Talent and Development Specialist which will include reviews, check-ins and the opportunity to discuss your progress

Head of Finance\n\nClosing date: 19/04/2026, 23:55\n\nLocation: Manchester\n\nBusiness Unit(s): Finance\n\nPosition Type: Full-Time\n\nSalary: £67,987 – £80,556\n\nThe Independent Football Regulator (IFR) has been established to protect and promote the sustainability of English football, for the benefit of fans and the local communities football clubs serve. \n\nThe IFR will help improve financial sustainability of clubs, ensure resilience across the leagues, and safeguard the heritage of English football. It will operate a licensing regime, set corporate governance standards and monitor, protect, and promote financial resilience. It will also enforce compliance with requirements on financial regulation, club ownership and directors, fan engagement, and heritage protection.\n\nThe IFR will also have powers to prohibit clubs from joining competitions that are not fair or meritocratic, or that threaten the heritage or sustainability of English football.\n\nAbout the Role\n\nResponsibilities Include:\n\nLeading the organisation’s financial activities ensuring robust financial governance, regularity, propriety and value for money throughout the organisation.\nEnsuring alignment of financial strategies, policies and governance with the regulator’s strategic priorities.\nLeading and managing all aspects of financial operations including financial strategy; planning, budgeting and forecasting; reporting and analysis; compliance and risk management; financial control; audit and assurance; charging strategy; treasury and cash management.\nEmbedding effective financial management and control.\nLeading the development and implementation of the financial strategy supported by effective forecasting, reporting, analysis and compliance.\nLead, motivate and develop the organisation’s financial function and promote wider financial awareness, fostering personal accountability, operational excellence and continuous improvement throughout the organisation.\nEnsuring compliance with relevant legislation, regulatory requirements and government financial standards, including Managing Public Money.\nProviding strategic insight and authoritative advice to the CEO, COO, ExCo, ARAC and Board on financial performance and effectiveness.\nEmbed strong risk management, control and assurance.\nEffective stakeholder management.\nLeading by example and driving a culture of financial rigour, accountability and excellence across a small but high profile organisation.\n\nEssential Requirements:\n\nLeadership and management experience with a strong track record of building and leading high performing finance teams, fostering a culture of personal accountability, driving operational efficiency and delivering exceptional outcomes in a high-profile operating environment.\nExcellent financial skills with experience of developing and implementing effective financial strategies, policies, governance and control throughout an organisation.\nFinance strategy and planning experience – budgeting, forecasting, reporting and aligning with strategic priorities.\nFinancial operations expertise – overseeing day-to-day functions including cash management, treasury, payroll and invoicing.\nExperience implementing and optimising new financial processes and systems.\nReporting and analysis expertise – overseeing the production of statutory and management accounts, reporting to ExCo and Board, developing, monitoring and reporting performance metrics and effectiveness indicators.\nSound knowledge of compliance, assurance and risk management.\nDetailed knowledge and experience of public sector finance financial governance frameworks, Managing Public Money and procurement environments.\nExcellent communication skills, including briefing senior leadership and boards.\nEligibility for appropriate government security clearance.\nFinance professional with a recognised relevant qualification (ACA, ACCA, CIMA, CIPFA or equivalent).\n\nDesirable Skills:\n\nExperience working with or within regulators, sports bodies or public sector organisations.\nFinancial modelling, data analytics and proficiency in ERP software.\nUnderstanding Environmental, Social and Governance (ESG) requirements and their financial impact.\nEmotional intelligence – managing high pressure situations and understanding the financial impact of financial decisions on employees and stakeholders.\n\nIf successful, you will join a Non-Departmental Public Body and will be employed as a Public Servant.\n\nIf you are an existing Civil Servant or a DCMS employee, you will no longer have access to Civil Service benefits including the Civil Service pension. \n\nThe terms and conditions of employment include:\n\nPension 12% – An employee contribution of 5%, with an employer contribution of 7%. \nFlexible Benefit 8% – Employees can choose to invest 8% of their base salary into their pension or take as cash (post tax).\nReward – We will have a performance-based reward programme. \n31.5 days annual leave.\nFlexible and hybrid working – 40% in office attendance.\nOccupational sick pay.\n9 months paid Maternity Leave and generous paternity and adoption leave.\nA bespoke L&D programme to help you achieve your personal CPD, including paid membership fees.\nCycle-to-work scheme and much more!\n\nInterested Click apply and you will be redirected to our careers site to complete your application

Import, Shipping & Trade Logistics Manager - Inventory Management/ China supply chain & 3PL warehouse experience essential Online Fashion Brand | Full-Time | Head Office Based Central Manchester We’re partnering with a fast-growing online fashion business headquartered in Manchester, with teams across the UK, Europe, China and the USA. With over 30 employees, three fashion brands (two under licence), and sales across Marketplaces, D2C and Wholesale, the business has grown rapidly over the last five years — and there’s more to come, including expansion into the UAE in the next three months. To support this next phase of growth, we’re looking for an experienced Import, Shipping & Trade Logistics Manager to take ownership of global logistics, inventory accuracy and international trade compliance. ✨ The Opportunity This is a key, hands-on role based at the Manchester head office, working closely with senior leadership, finance, and the China-based team. You’ll manage the end-to-end logistics operation, ensuring stock is accurately tracked across 8 warehouses in the UK, EU and China, while driving improvements through a newly developed in-house ERP system. . 🔑 Key Responsibilities Manage inventory across multiple international 3PL warehouses, ensuring systems accurately reflect physical stock levels Oversee end-to-end import/export operations, including shipping, customs clearance and documentation Ensure compliance with international trade laws, customs regulations and commodity codes Coordinate closely with China-based suppliers, freight forwarders, shipping companies and customs brokers Manage logistics and shipping costs, including freight, duties and taxes Drive improvements to warehousing and stock movement processes using the new in-house ERP system Anticipate and mitigate risks such as shipping delays, regulatory changes and geopolitical issues Maintain accurate reporting for the Director and Head of Finance Ensure wholesale and D2C deliveries are communicated clearly for timely invoicing Keep all stakeholders informed on shipment status and delivery updates 👤 About You You’ll be an experienced logistics professional from the fashion, apparel or footwear sector, confident operating in a fast-paced, international environment. You’ll bring: 5+ years’ experience in a similar import/export or trade logistics role Strong knowledge of international trade laws, customs classification and valuation Proven experience managing multi-warehouse inventory systems Solid understanding of ERP and inventory management systems (Cin7 preferred, not essential) Advanced Excel skills (including VLOOKUP and SUMIF) Experience working with suppliers and teams in China A proactive, self-starter mindset with a track record of process improvement Excellent attention to detail and strong communication skills Flexibility and adaptability in a growing, evolving business please email you cv to

Head of Construction / Digital Surveying (New Market Entry) About the Role UK Air Comms is seeking a commercially driven leader to establish and grow our presence within the UK construction sector. This is a strategic, high-impact role focused on market entry, business development, and revenue generation, leveraging our proven expertise in telecoms surveying, drone operations, and digital twin technologies. The successful candidate will be responsible for translating our capabilities into construction-focused services, building a client base, and creating a scalable pipeline of work across contractors, consultants, and developers. This is an opportunity to build a new vertical within an established business. 🎯 Key Responsibilities Strategic Growth & Market Entry • Lead the development of UK Air Comms’ construction sector offering, • Define and execute a clear go-to-market strategy, • Position the business as a provider of:, • Drone surveys, • Point cloud capture, • Scan-to-BIM / Autodesk Revit modelling, • Digital twin solutions Business Development • Leverage existing industry relationships to open doors and win new business, • Build a pipeline across:, • Main contractors, • Surveying firms, • BIM consultancies, • Secure pilot projects and scale into repeat work, • Develop long-term client partnerships Commercial Leadership • Take ownership of revenue growth within the construction vertical, • Shape pricing, proposals, and commercial strategy, • Identify high-value opportunities (e.g. frameworks, large-scale developments) Collaboration & Delivery Oversight • Work closely with internal technical teams to:, • Translate client requirements into deliverables, • Ensure high-quality outputs, • Help evolve service offerings based on market demand ✅ Key Requirements • Proven track record in winning work within UK construction or the built environment, • Strong network across:, • Contractors, • Consultancies, • Surveying / BIM environments, • Experience selling technical or surveying-related services, • Commercially focused with a hunter mentality, • Entrepreneurial mindset—comfortable building something from the ground up ⭐ Desirable Experience • Background in:, • Digital surveying / laser scanning, • BIM / digital engineering, • Measured building surveys, • Understanding of UK standards such as the UK BIM Framework, • Experience introducing new services into a market 💰 What We Offer • Competitive base salary (flexible depending on experience), • Highly attractive commission structure tied to revenue and profit, • Opportunity to build and lead a new business vertical, • Clear pathway into senior leadership, • Autonomy to shape strategy and go-to-market approach, • Support from an established operational and technical team

We have a brand new, fabulous opportunity for an experienced Marketing professional to join an award winning, specialist travel company, as Head of Marketing & Growth Operations.\nThe Head of Marketing & Growth Operations will oversee the operational planning, delivery and optimisation of marketing activity across acquisition, product marketing and lifecycle engagement.\nThe role combines commercial performance management, team leadership, marketing technology governance and cross-channel integration to ensure marketing investment drives measurable revenue growth. You will establish clear marketing performance frameworks, improve attribution and reporting visibility, strengthen forecasting and planning processes, and ensure marketing channels operate cohesively to support both short-term performance and long-term growth.\nThe successful candidate will be a commercially minded marketing operations or growth leader who combines analytical rigour with strong leadership capability. They will be comfortable operating in a performance-driven environment, building structure in complex marketing ecosystems and working closely with senior leadership to translate marketing activity into measurable commercial outcomes. Experience should include managing multi-channel acquisition strategies, lifecycle marketing programmes and digital performance channels within a B2C environment.\nOn offer is a competitive salary up to £70k plus excellent benefits. This is a hybrid/remote role and at least one day in every two weeks, will be spent at our client’s head office in the West Midlands, so candidates should be comfortable with this.\nIf this role is of interest to you, please apply online.\nRole of Head of Marketing & Growth Operations:\n * Own total marketing performance across UK and US markets.\n * Identify optimisation opportunities and underperforming investment.\n * Lead the operational delivery of marketing campaigns across acquisition, product marketing and lifecycle channels.\n * Line manage two marketing managers, creating clear accountability for performance delivery across channels.\n * Own the marketing campaign calendar and ensure coordinated delivery across all channels.\n * Govern product portfolio launch intensity, ensuring marketing resource aligns to commercially viable, demand-led product strategy.\n * Build a commercially focused, performance-driven marketing culture with strong operational discipline.\n * Track and manage marketing investment across channels and markets.\n * Oversee the operational performance and optimisation of key digital marketing channels.\n * Oversee marketing attribution modelling across digital and call-centre sales channels.\n * Govern marketing automation performance in partnership with the Engagement & Retention Manager.\n * Strengthen feedback loops between Marketing and Sales/Call Centre leadership to improve lead quality and conversion.\n * Collaborate with Product and Commercial teams to support margin and yield performance.\n * Support UK and US growth initiatives while maintaining alignment between brand ambition and commercial performance.\n * Work in partnership with the Marketing Director and Brand & Content Marketing Manager to ensure short-term performance optimisation decisions do not undermine long-term brand equity or positioning strategy.\nSkills required for the role:\n * Significant experience in marketing operations, growth or performance leadership roles.\n * Proven experience leading multi-channel marketing teams.\n * Strong commercial understanding of acquisition and retention economics.\n * Experience aligning digital marketing performance with sales or call-centre conversion environments.\n * Strong knowledge of CRM and marketing automation platforms.\n * Experience managing paid media, digital performance channels and marketing reporting frameworks.\n * Experience within travel, ecommerce or high-consideration purchase environments desirable.\nIf you’re interested in learning more about this Head of Marketing & Growth opportunity, please press the apply online button now!\nNot for you? Then please visit our website to view the other exciting roles we have available.\nSucceed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

Content & Demand Generation Lead Job title: Content & Demand Generation Lead Location: Remote-first (UK, Midlands / North England preferred) – travel to Manchester office occasionally Salary - £35,000 – £40,000 base Team size 15 (company-wide) About Brightbox Brightbox is a global provider of on-demand technology skills. We help organisations move faster, reduce delivery risk and operate more efficiently by connecting them with pre-vetted digital, data, cloud and AI specialists through our Liquid Workforce Operating Model. Founded by former Accenture technology consultants, we work with premium technology consultancies, enterprises and scale-ups including CGI, Atos, Regatta and BP. We are a founder-led business of 15 people, profitable and growing year-on-year, operating lean with cutting-edge data enrichment, outbound tooling and an in-house development team building AI agents to drive growth and service delivery. We are now at an inflection point. Our outbound engine, messaging, brand identity and strategic narrative are established. We need someone to own the content operating function and build the inbound lead generation engine that will accelerate our next phase of growth. You will be building the content and demand generation system that accelerates pipeline velocity, shortens deal cycles and creates a compounding source of qualified opportunities. Why this role is different This is not a traditional content marketing role. It is a growth role that uses content as its primary GTM lever. Most content hires are given a brief and a brand guide and asked to produce. This role hands you a commercial target and asks you to build the system that hits it. You will be measured on pipeline contribution, not publishing cadence. We have already done the hard strategic groundwork: our ICP is defined, our service-market fit is proven, our strategic narrative is sharp, and our brand has just been through a full refresh. We have an initial library of whitepapers, webinars and articles. Our outbound lead generation is working. What we have not yet built is the inbound content engine that turns brand awareness into a self-sustaining pipeline of qualified leads. That is your job to create. You will not be buried in a marketing department or fighting for budget sign-off. You will report directly to the Head of Growth, work closely with the founder, and have genuine ownership of a function that is central to the company’s growth trajectory. The decisions you make will directly shape how Brightbox shows up in the market and how fast we grow. You will also have access to an in-house software development team building custom AI agents, workflows and automation for the business. If you can imagine a better way to produce, distribute or measure content, we may be able to build the tooling to make it happen. This is a company that treats technology as a growth multiplier. What you will own: Demand generation & pipeline acceleration • Build and own the inbound lead generation operating system, from content creation through to MQL conversion, with a clear line of sight to revenue, • Develop content-led campaigns that drive qualified traffic, capture leads and nurture prospects through the funnel; not just awareness, but conversion, • Create sales enablement content (case studies, one-pagers, objection-handling material) that directly supports outbound sequences and deal progression, • Collaborate with the Head of Growth to align content output with outbound campaigns, ensuring content is a force multiplier for Clay, Smartlead and HeyReach activity across UK and US segments, • Define and execute the content strategy across all formats: articles, whitepapers, case studies, social media, newsletters, webinars and video, • Own the content calendar, with weighting toward demand generation and pipeline acceleration over brand awareness, • Write high-quality, insight-led content that resonates with CTOs, VPs Engineering and technology leaders in consultancies, enterprises and SaaS businesses, • Develop and sharpen Brightbox’s point of view on the future of technology resourcing, the Liquid Workforce and the impact of AI on workforce strategy, • Unlock and build the CEO’s personal brand on LinkedIn as a strategic growth channel - ghostwriting, content planning and engagement, • Support the Head of Growth and other team members with personal brand content to amplify reach across networks and into target segments, • Source and manage PR opportunities, speaking slots, guest articles and industry commentary, • Build client case studies and success stories that demonstrate measurable business impact and serve as closing content Distribution & channel growth • Own content distribution across LinkedIn, email, website and emerging channels, ensuring every piece of content has a distribution plan, not just a publish date, • Design the lead capture and nurture layer on the Brightbox website: SEO/GEO strategy, content hub, landing pages and conversion paths, • Test and scale new distribution channels (X, Reddit, YouTube, external communities) with a data-informed, experimental approach, • Design the content production workflow end-to-end: ideation, creation, distribution, repurposing and performance analysis, • Work with the in-house development team to build AI-powered content workflows and automation that increase output without sacrificing quality, • Create visual assets (social graphics, whitepaper covers, article imagery) using brand guidelines. You do not need to be a designer, but you should be confident creating clean, on-brand visuals Experience & background • You have built a content-to-pipeline system that has driven measurable inbound lead generation, not just traffic or engagement, but qualified pipeline and revenue. You can show the numbers, • You have worked in a start-up or scale-up without established processes and have launched the content function, built the system and delivered commercial results from scratch, • You have experience in technology consulting, professional services, B2B technology or a related sector where the audience is senior, educated and commercially sophisticated, • You are an excellent writer. You can produce long-form thought leadership, sharp social copy and compelling case studies without relying on freelancers or agencies, • You have managed content distribution across LinkedIn, email marketing, newsletters and owned channels, and understand what drives conversion (not just engagement) in B2B professional services, • You are entrepreneurial. You do not wait for a brief. You identify the commercial opportunity, create the content, distribute it and measure the pipeline impact, • You think like a growth marketer, not a content marketer. Every piece of content exists to move a prospect closer to a conversation, • You are comfortable working autonomously with minimal management. You are self-directed, proactive and hold yourself accountable to outcomes, not activity, • You actively explore new ways of working. You are already using AI tools (ChatGPT, Claude, Midjourney, or similar) in your content workflow and you are excited about pushing that further, • You are commercially minded. You think about content in terms of its contribution to revenue, not vanity metrics. If asked about your best work, you talk about pipeline generated, not impressions, • Strong copywriting across multiple formats and tones: thought leadership, social, email, long-form, short-form, sales enablement, • Confident creating basic visual assets using tools such as Canva, Figma or similar, adhering to brand guidelines, • Experience with content management and marketing automation platforms (e.g. HubSpot, Webflow or equivalent), • Comfortable with data: you can interpret content performance metrics, attribute pipeline to content and translate insights into actionable decisions Location: This is a remote-first role. We are based in Manchester with team members across the Midlands and North of England. We meet in person occasionally - roughly once a month - either in our Manchester office or locally in the Derby area. We are looking for someone based in the Midlands or North of England who is happy to travel for these sessions.

Finance Systems Senior Accountant - Higher Education - FTC 14 Months – Up To £60k + Fantastic Benefits – MCR Your new company Leading Northwest University with a reputation for excellence and innovation across the globe. Your new role Reporting to the Head of Finance Systems, you will work closely with fellow systems team members, technical colleagues, and the wider University finance community to support the implementation, development, and ongoing enhancement of the Oracle Finance system and associated applications. You will play a key part in ensuring systems are configured, maintained, and optimised to support effective financial operations across the University.PLEASE NOTE, Oracle experience is preferred but candidates with recent experience of working extensively with SAP in a similar role will also be considered. This is a 14M FTC position. What you'll need to succeed • A fully qualified Accountant (CIMA/ACA/CIPFA/ACCA) with a broad overview of Finance and a background in large, complex organisations is essential., • Proven experience of working with Oracle Financials in a Systems role - actively involved with system functionality and delivering improvements alongside accounting duties., • Proven history of handling large volumes of data and data manipulation will be key in this role., • Ability to fix complex issues – experience of integration issues essential., • Hands-on - need to understand business requirements to drive system improvements and developments and translate to the technical team. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Georgia Wilson at Hays Manchester now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4768071

Role Title: Head of Gas Capital Reporting to: Managing Director Business Unit: Gas Capital Delivery Role Overview Caecillian has been through a period of sustained growth. As a result, the business is forming three distinct business units which will be the delivery arms of the business going forward; Gas, Water Capital, and Water & Wastewater Reactive Works. The new structure aims to enhance collaboration, streamline processes and support both our current operations and future ambitions. This is an exciting opportunity to contribute to our journey and help shape the organisation as we move into the next phase of development. As Head of Gas Capital Delivery within our Senior Leadership Team, you will play a pivotal role in shaping the future of Caecillian’s gas infrastructure. Your key responsibilities will include overseeing the end-to-end management and execution of our capital projects, driving the timely and efficient delivery of strategic investment programmes that underpin our business objectives. At present, a significant portion of our operations focuses on Gas Mains Replacement, supplemented by ongoing maintenance works to governors. Our ambition is to expand this business unit substantially over the next five years. This will involve not only maintaining our strong performance in existing workstreams but also taking on larger scale projects, including the delivery of new gas pipelines, upgrades and developments at Above Ground Installation (AGI) sites, and managing more complex and technically challenging infrastructure schemes. Your leadership will be instrumental in enabling this growth, ensuring Caecillian continues to deliver safe, reliable, and innovative energy solutions to our customers. Core Values The company is proud of its core values, these being; · Get It Done – We are dependable, reactive and focused on delivery. · Do It Right – We are committed to expectational standards, safety and quality. · Make It Count – We are customer focused, create wow moments and exceed expectations. All aspects of leadership within this role should reflect these values internally to our people and externally to our clients and customers. Key Responsibilities • Provide strategic leadership and direction for the planning and delivery of gas capital projects, ensuring alignment with Caecillian’s business objectives and regulatory requirements., • Oversee the end-to-end project lifecycle, including feasibility, design, procurement, construction, commissioning, and handover., • Manage budgets, resources, and timelines to deliver projects safely, efficiently and to the highest quality standards., • Develop and maintain strong relationships with internal teams, external contractors, clients, and other stakeholders to facilitate collaborative working and effective project delivery., • Champion innovation, continuous improvement, and best practice in capital delivery, supporting Caecillian’s commitment to sustainability and value for money., • Lead, mentor, and develop a high-performing team, fostering a culture of accountability, professional development, and safety., • Monitor and report on project progress, risks, and performance metrics to the board of directors and other relevant parties., • Ensure compliance with all health, safety, environmental, and quality standards throughout project delivery., • Maintain a risk register for the business unit highlighting any risks and mitigation actions in place., • Look to grow the business unit over the coming years with a target of achieving c. £20m of annual revenue whilst maintaining margins in line with our business plan., • Full profit and loss responsibility for the business unit. Skills & Experience • Proven experience in leading large-scale capital delivery programmes within the gas sector., • Proven track record of winning work and growing a contract or business unit., • Strong understanding of regulatory frameworks, safety standards, and best practice in infrastructure delivery., • Excellent leadership, communication, and stakeholder management skills., • Must have experience working with the GDN’s within the UK and have existing relationships with individuals within one or more of these organisations., • Track record of driving operational efficiency and delivering complex projects on time and within budget., • Possess good IT Skills with the ability to use common applications., • Ability to work collaboratively within a multi-disciplinary team and across business units., • Relevant degree or professional qualification in engineering, project management, or a related discipline. Personal Attributes • Strategic thinker with a proactive and solutions-oriented approach., • Resilient, adaptable, and able to lead through change in a dynamic environment., • Ability to work across the North of England with regular travel between operational depots and work sites., • Committed to upholding the highest standards of integrity, professionalism, and safety. Salary and Benefits We offer a competitive salary ranging between £80,000 and £100,000 based on experience along with a bonus and comprehensive benefits package including company vehicle or car allowance. Caecillian is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are seeking an experienced Regional Installation Manager to oversee Domestic & Retail installation operations across the North West. You will manage engineers, coordinate projects, and ensure installations are delivered safely, on time, and to a high standard. Occasional travel to the Leeds head office is required.\n\nKey Responsibilities\n\n * Manage a team of 20–30 engineers and the regional vehicle fleet\n\n * Plan and coordinate installation schedules and service calls\n\n * Handle customer complaints and aftercare issues\n\n * Ensure health & safety compliance and conduct site audits\n\n * Coordinate logistics and deliveries with the factory\n\n * Manage budgets, costs, and operational efficiency\n\n * Assist with recruitment, training, and team development\n\nIdeal Candidate\n\n * Experience in installation management or similar roles (telecom, alarm systems, garage doors, kitchen/bathroom fitting, construction)\n\n * Strong people management and leadership skills\n\n * Outgoing, organised, and customer-focused\n\n * Basic IT skills (Microsoft Office)\n\n * Willingness to learn and manage multiple priorities\n\nAdditional Information\n\n * Home-based with travel across the North West\n\n * Occasional travel to Leeds Head Office\n\n * Company car allowance\n\nIf you are currently an Installation Manager, Senior Installer, or Lead Engineer, or have hands-on trade experience and want to step into a management role, we’d love to hear from you.\n\nApply: Click ‘Apply’ or contact Dana at Chase Taylor Recruitment, quoting reference MM6526

True are partnering with a market-leading Mechanical specialist delivering innovative, prefabricated building services solutions across the UK and Europe. With a strong presence in the data centre sector and a growing pipeline of high-value projects, they’re now looking to appoint a Head of Operations to lead delivery across the Frankfurt region.\n\nAs Head of Operations, you’ll take full responsibility for the delivery of multiple data centre projects, overseeing performance across all departments from design and commercial through to site execution and commissioning. Operating at a senior level, you’ll lead teams across multiple locations, drive programme and commercial performance, and act as the key client-facing figure across major projects.\n\nThis is a strategic leadership role suited to someone with proven experience delivering large-scale, complex mechanical projects, ideally within data centres or mission-critical environments, who can influence business growth while maintaining exceptional delivery standards.\n\nHead of Operations Package:\n\n * €160,000 - €170,000 Salary (DOE)\n\n * Annual bonus scheme\n\n * Flexible working options (regional base or rotational)\n\n * All travel and accommodation included plus overnight subsidies\n\n * Strong pipeline of high-value, mission-critical projects\n\n * VISA assistance available if required\n\nKey Responsibilities:\n\n * Take full ownership of multi-project delivery across European data centre schemes\n\n * Lead and coordinate design, commercial, and delivery teams across the full lifecycle\n\n * Drive programme, budget and performance across projects\n\n * Support bid development and work-winning activities\n\n * Oversee recruitment and structure of delivery teams across projects\n\n * Provide monthly reporting and forecasting to senior leadership\n\n * Act as the primary client-facing lead, building and maintaining key relationships\n\nWhat We’re Looking For:\n\n * Proven experience in a senior operations / leadership role within M&E or construction\n\n * Strong background delivering data centre or mission-critical projects\n\n * Ability to manage multiple projects and teams across different locations\n\n * Highly commercial with strong planning, forecasting and risk management skills\n\n * Excellent communication and stakeholder management capability\n\n * Willingness to travel regularly or work on a rotational basis if required\n\nThis is a standout opportunity to take on a high-impact leadership role in Frankfurt, driving delivery across major European data centre projects while helping shape the future growth of a rapidly expanding, forward-thinking business

We are currently working with a specialist Cleaning & Facilities Management provider, to recruit a Head of Operations role to oversee the operational delivery and supply chain divisions. The role would be hybrid/field based, with occasional trips to the Manchester office\n\nThe Head of Operations is responsible for the safe, efficient and profitable delivery of all field-based services across the UK.\n\nThis role leads:\n\n * Field operations (Regional Operations Managers & technicians)\n\n * Supply chain strategy, performance and governance\n\n * Operational capability, standards and resource model\n\nWorking alongside the Head of Customer Operations, the role ensures that\njobs are delivered right first time, on time, and at the right cost\n\nCandidate requirements:\n\n * Minimum of 5 years’ operational leadership and supply chain experience in an operational service/FM/cleaning sector\n\n * Previous cleaning, specifically specialist cleaning experience is desirable\n\n * Strong track record in managing geographically diverse service delivery\n\n * Understands and is agreeable to work different hours/shifts to include nights/weekends where required.\n\n * Proven leader and example setter\n\n * Experience in reactive natured businesses\n\n * Supply chain relationship management

Who are we? WTA Group is an international logistics company, on a fast growth trajectory. We support companies of all sizes and from all industries with their own growth strategies, by supporting their logistics. This includes the importing of materials and the exporting of products internationally. WTA Group are over 100 years old, and customers and employees both remain loyal to the group with over 50% have worked with us for over ten years. This is evidence that people are at the heart of our business, and our reputation for customer service across the globe is second to none. Key Role To provide freight forwarding & logistics support to WTA Far North and WTA South West, completing the role in line with the current SLA. Key Responsibilities Operations • Complete full multimodal operational responsibilities to ensure service excellence for all clients., • Provide import and export customs clearance., • Raise invoices and process purchase invoices in accordance with Company policy. Customer Service • Resolve customer and supplier queries as outlined in the SLA to ensure service excellence., • Be available to attend client meetings (virtual or in person). Pricing & Procurement • Build relationships with approved suppliers to secure competitive pricing., • Provide client pricing in line with pricing policies, • Prepare tenders accurately and within defined timeframes. Reporting • Provide data for business analytics as requested. Compliance • Complete other duties within the scope, spirit and purpose of the job, as requested, • At all times represent and act in the best interest of the company, the shareholders and the employees, • Work in accordance with the company values to maintain a positive environment with all teams across all departments. Skills, Experience & Behaviours • At least 3 years experience on a Multimodal basis, • Cargowise experience (superuser knowledge preferred), • Customs knowledge, • Strong communication skills both verbal and written, • Agile and responsive, • Ability to prioritise tasks being assigned from the named Companies. Location: Hybrid with 3 days at our Manchester Head Office. Company Benefits: • Competitive salary DOE, • Company profit sharing bonus, • Company EV car salary sacrifice scheme, • Pension, • Life assurance, • Income Protection insurance, • Full training pathway, • Employee Assistance Programme, • And many more... Recruiters and agencies, please do not reach out to us about this post. We will be working with our list of recruiters we already have.

Job Purpose The Head of PMO is accountable for leading the Project Management Office, Product Roadmap delivery and oversees the end‑to‑end product lifecycle across the company. This role ensures that change delivery, strategic programmes, governance and the project & product roadmap are aligned to corporate strategy, regulatory obligations, customer outcomes, and commercial performance. The role provides leadership to the Project Managers, Product Owners, Business Analysts, and cross‑functional delivery teams—ensuring a unified approach to prioritisation, investment planning, and product development. Key Responsibilities • Define and lead the PMO strategy, standards, frameworks, and governance for programmes and projects., • Own the Change Delivery framework and audit adherence, ensuring full alignment with corporate strategy, risk appetite, and regulatory requirements (e.g., FCA, PRA, GDPR, Consumer Duty, ICO etc)., • Provide reporting, insight, and challenge to the Executive and Board Committees., • Ensure effective financial management of the change portfolio, including budgeting, forecasting, and benefits realisation., • Lead the Product Ownership function, including origination, servicing, collections, retention, and digital channels., • Own the product roadmap, ensuring transparency, stakeholder alignment and clear prioritisation criteria., • Ensure Product Owners define customer‑centric product visions, value propositions, OKRs, and clear backlogs., • Drive innovation and optimisation in the mortgage product experience, collaborating with risk, compliance, underwriting, operations, technology, and commercial teams., • Oversee delivery of large-scale transformation projects/programmes (e.g., core system upgrades, digital mortgage journeys, regulatory change, data initiatives)., • Ensure predictable, high-quality delivery by embedding best practices in project management, Agile delivery, and hybrid governance., • Resolve cross‑programme dependencies, risks, resource conflicts, and delivery bottlenecks., • Lead, mentor, and develop PMO staff, Product Owners, and Analysts., • Build strong communities of practice in change delivery and product management., • Champion a culture of transparency, continuous improvement, customer-first thinking, and cross-functional collaboration., • Ensure all delivery and product activities meet regulatory and operational resilience requirements (e.g., Consumer Duty, SMCR, data governance, operational resilience impact tolerances)., • Maintain robust controls around project execution, product releases, vendor delivery, and change management., • Oversee audit responses, ensuring findings are addressed promptly., • Act as the senior point of contact for the Executive team on matters relating to project performance and product roadmap decisions., • Collaborate closely with Technology, Risk, Compliance, Mortgage Operations, Finance, and Customer Experience functions., • Provide clear and influential communication across business areas., • Coordination of the R&D process & obtaining required information, • Coordination of the IT roadmap & cascade to the business, • Coordination of the company change management procedure policy & reviews Key Skills & Experience Essential • Proven senior leadership across PMO, change delivery, or product management in a regulated financial services environment., • Strong understanding of UK mortgage products, processes, customer journeys, and the regulatory landscape., • Experience managing large change portfolios and complex, multi-year programmes., • Demonstrable expertise in both Agile and traditional delivery methodologies., • Strong financial acumen including forecasting, prioritisation, and benefits management., • Excellent communication, influencing, and executive stakeholder management., • Ability to multi-task and deliver multiple projects on an ongoing basis Desirable • Experience in digital mortgage transformation, automation, and data-driven decisioning., • Knowledge of emerging fintech trends and mortgage innovation., • Experience managing third-party vendors or system integrators., • Professional certifications (e.g., MSP, Prince2, Agile/Product Owner, SAFe, APM).

Lead, Strategize, and Deliver Exceptional Projects We are seeking a highly experienced Project Director to provide strategic leadership across our project portfolio in façade and cladding projects. This is a senior, high-impact role for a professional with proven expertise in delivering complex construction projects, leading multi-disciplinary teams, and building strong client relationships. Reporting to the Head of Operations, you will oversee projects from pre-construction through to final account, ensuring programmes, quality, and commercial performance are achieved while maintaining operational excellence and client satisfaction. Why This Role is Exciting ✨ Take ownership of a high-value project portfolio with strategic influence ✨ Lead multi-disciplinary teams, shaping culture and operational performance ✨ Collaborate across Commercial, Design, Supply Chain, and HSEQ departments ✨ Represent the company at senior client and stakeholder level ✨ Drive continuous improvement and succession planning within the business Key Responsibilities Strategic Project Leadership • Provide leadership and direction for all live projects, • Maintain strategic oversight, identifying risks and intervening proactively, • Support senior project teams to overcome complex delivery challenges Programme and Delivery Management • Oversee project programmes across multiple projects, • Ensure smooth handovers from pre-construction to delivery, • Coordinate design, procurement, and site teams for seamless execution Commercial Oversight • Protect project profitability with close collaboration with Commercial Managers, • Monitor contract values, variations, forecasting, and final accounts, • Identify and manage commercial risks proactively Client Relationship Management • Act as senior point of contact for key clients, contractors, and consultants, • Lead strategic project reviews and senior client meetings, • Ensure high levels of client satisfaction and repeat business opportunities Risk, Compliance, and Quality Management • Ensure projects operate in full compliance with contractual, regulatory, and HSEQ standards, • Lead risk management strategies across programme, commercial, and technical areas Team Leadership and Development • Lead, mentor, and develop project delivery teams, • Promote accountability, operational excellence, and a culture of continuous improvement, • Support succession planning and leadership development within the business Cross-Department Coordination & Reporting • Collaborate closely with Design, Commercial, Supply Chain, and HSEQ teams, • Provide accurate portfolio reporting to senior leadership, • Ensure effective use of reporting tools and governance processes Who We’re Looking For Essential Experience & Skills: • Significant experience in specialist façade or envelope contracting, • Proven track record managing large, complex construction projects, • Experience leading multi-disciplinary teams across multiple projects, • Strong commercial and contractual awareness in subcontractor environments, • Expertise in programme management, technical installation, and sequencing, • Senior stakeholder management and client relationship skills Qualifications & Competencies: • Degree in Construction Management, Quantity Surveying, Engineering, or equivalent (preferred), • CSCS Black Card or equivalent senior management accreditation, • SMSTS or equivalent Health & Safety training, • Strong leadership presence and strategic operational awareness, • Calm, organised, solutions-focused, and highly accountable Personal Attributes: • Strategic thinker with operational insight, • Strong communicator across internal teams and senior clients, • High professional integrity and ability to make sound decisions under pressure Why Join Us This is a rare opportunity to lead a high-profile project portfolio and make a tangible impact on business growth, client satisfaction, and operational excellence. If you are a senior construction professional with strategic vision, commercial acumen, and leadership presence, this role offers the platform to shape the future of our projects and teams. You will be expected to act with the mindset: “What would I do if this were my own business?”, ensuring long-term success for the company, our clients, and our people.

Head of Facilities/Workplace Up to £70,000 + Benefits Client Side | B-Corp A growing, purpose-led organisation is looking for a Head of Facilities to take ownership of their estate and shape the future of its workplace strategy. This is a rare opportunity to step into a high-impact, senior role where you will build structure, drive change, and influence how a business operates day-to-day and long-term. The Role You will lead both strategic and operational facilities management, taking full ownership of: • Workplace and estate strategy across multiple sites, • Major projects including office relocation and fit-outs, • Health & Safety transformation and compliance, • ESG and sustainability initiatives, • Supplier and contractor management, • Workplace experience and office engagement You will also play a key role in deciding the future of a large, complex Manchester HQ, with significant investment or relocation on the table. Why This Role Stands Out • First senior FM hire with real influence across the business, • Opportunity to build and shape a function from the ground up, • Strong focus on ESG, sustainability, and workplace experience, • High visibility role working closely with senior stakeholders, • Backed by a growing, values-driven organisation What We’re Looking For • Proven experience in a senior FM / workplace / estates role, • Strong track record delivering projects such as relocations or fit-outs, • Solid understanding of H&S and compliance frameworks, • Ability to operate both strategically and hands-on, • Confident influencing across legal, finance, and operations If you are someone who genuinely cares about doing things properly and wants to make a visible impact, this role offers the platform to do exactly that.

About NPG North Property Group (NPG) is transforming the property industry with a bold, innovative approach. With over two decades of combined experience, we’ve been delivering award-winning service and ground-breaking solutions since our inception in 2017. From Leeds to Manchester and beyond, we are more than a property agency — we are a team dedicated to crafting exceptional experiences and unlocking exclusive opportunities. Why Join us? We’ve been recognized for our innovation and growth, earning accolades such as: • Ranked 46th on The Sunday Times list of fastest-growing founder-led businesses in 2023., • Sales & Lettings Agency of the Year 2024 by the RESI Awards., • Finalist for the Property Week Awards, Great British Entrepreneur Awards, and more., • Among Yorkshire's top 10 fastest-growing businesses in 2023. The Role The Senior Property Manager will be responsible for overseeing the management of a portfolio of residential properties on behalf of investor landlords. The role requires ensuring compliance with all relevant regulations, delivering exceptional service to landlords and tenants, and maintaining the highest standards of property care. Ensure the team are hitting KPI’s and creating weekly updates to the Head of Property Management with any recommendations or advise where needed. Ensure the team are on time and are completing their work in the working hours. This includes having team members working on a Saturday. A key focus of this role is handling tenancy lifecycle processes, coordinating property maintenance, and ensuring that rental income is collected efficiently. The role also demands strong organisational skills, problem-solving abilities, and a proactive approach to resolving tenant and landlord concerns. Key Responsibilities Property Portfolio Management • Manage a small portfolio of high client landlords, ensuring you are keeping up to a high standard., • Ensure compliance with all legal and regulatory requirements, including tenancy agreements, safety certifications, and deposit protection schemes., • Conduct routine property inspections to assess condition, identify maintenance needs, and ensure compliance with tenancy agreements., • Handle tenancy renewals, rent reviews, and termination procedures in line with company policies and legal requirements., • Coordinate and oversee property maintenance, liaising with contractors and ensuring timely resolution of issues., • Maintain accurate records of maintenance requests, works completed, and associated costs., • Ensure all safety certificates, including gas, electrical, and fire safety, are up to date and properly documented., • Implement and monitor compliance processes to ensure adherence to industry best practices and legal requirements., • Act as the primary point of contact for landlords and tenants, providing expert advice and support., • Foster strong relationships with landlords by providing market insights, rental performance updates, and proactive recommendations., • Mediate and resolve disputes between landlords and tenants, ensuring fair and practical resolutions., • Provide guidance on rental valuations, market trends, and property investment strategies to maximise landlord returns., • Ensure timely collection of rent and manage arrears, implementing effective rent recovery strategies when necessary., • Process invoices and payments for maintenance and property-related expenses., • Assist landlords with budgeting for property expenses and advising on cost-effective maintenance solutions., • Identify opportunities for improving property management processes and service delivery., • Work closely with the senior management team to implement new technologies and software to streamline operations., • Keep up to date with legislative changes and industry trends, ensuring compliance and best practice., • Establish and maintain efficient systems for tracking tenancy agreements, maintenance schedules, and compliance documentation. What We’re Looking For Key skills & Competencies • Organisation: Exceptional time-management skills with the ability to handle multiple priorities efficiently., • Customer Service: Strong commitment to delivering outstanding service to landlords and tenants., • Problem-Solving: Ability to address complex property and tenant issues with strategic thinking and practical solutions., • Communication: Excellent written and verbal communication skills, adaptable to different audiences., • Technical Knowledge: Familiarity with property management software, relevant legislation, and industry standards., • Negotiation: Proven ability to manage difficult conversations and align differing expectations., • Attention to Detail: Strong focus on accuracy and compliance with regulations and internal policies. Qualifications and Experience • Previous experience in the property sector is desirable, preferably within a lettings or estate agency environment., • Strong IT skills, including experience with property management software. What We Offer • Competitive salary., • Opportunity to gain industry qualifications - ARLA, • Opportunities for advancement in a high-growth, innovative company., • A dynamic and inclusive work environment that values your contributions., • Modern, stylish offices designed to foster collaboration and creativity., • Autonomy to solve challenges and make an impact in a forward-thinking organization., • Company/Team events Join Our Journey At NPG, we’re setting new standards in real estate. If you’re ready to lead, innovate, and drive change, we want to hear from you. Apply today and be part of a team that’s shaping the future of property.

We have an opportunity for an Import Merchandiser to join our team in Salford on a 1 year Fixed term basis. Reporting to the Head of Operations, the merchandiser will liase with offshore suppliers, factories and customers to manage the critical path ensuring all products meet the delivery dates while maintaining the quality and safety standards required.\n\nResponsibilities\n\nManage Customer and Licensor approvals to meet critical path. \n\t\nCheck lab dips/strike offs and bulk fabric submissions and manage customer approval\n\t\nRaise orders on the internal system and notify country offices / factories as required. \n\t\nInput data into the internal Order Management system to provide up to date and accurate information for the production and warehousing teams to work from\n\t\nComplete customer packaging requirements and order photographic samples with factories \n\t\nLiaise with the Licensing coordinator regarding the development and approval of licensor packaging. \n\t\nEnsure all paperwork is kept up to date and ensure customer contracts match our PO/SO \n\t\nArrange and lead customer pre-production meetings \n\t\nBe responsible (along with Technical team) for Gold Seal checking procedure and authorizing shipment of goods \n\t\nCo-ordinate the checking and approval of invoices and packing lists and giving the authorization to accounts for payment. \n\t\nWork alongside the warehouse team to ensure on time delivery of goods to the customer.\n\t\nMeetings with the customer as per agreement with the Account Manager. \n\t\nIdentify opportunities for improving the method of operation in your area of responsibility.\n\t\nAny other duties deemed necessary by management.\n\t\nObserve all Company Rules, Standard Operating Procedures and Company Policies particularly in relation to Health and Safety, Harassment, Disciplinary and ICT Security.\n\t\nMaximize efficiency by supporting Cooneen Lean continuous improvement activities \n\nThis is not an exhaustive list of all responsibilities. The successful job holder will be expected to perform varying tasks as required by their line manager & the overall objectives of the organisation.\n\nReward\n\nAt the Cooneen Group, we focus on the wellbeing of our employees. In addition to a competitive rate of pay and work within a modern and comfortable environment, you’ll receive a generous 35 days annual leave private healthcare cash plan for you and your dependents, and lunchtime finish on Fridays. \n\nFacilities at our include a staff kitchen, where complimentary fresh fruit ?tea, coffee and filtered water are provided each day. Other benefits include employee assistance program, Royal London pension, paid refer a friend scheme, and employee social club.\n\nRequirements\n\nEssential\n\nPrevious Import Merchandising experience.\n\t\nProficiency in a range of software, including MS Office Suite.\n\t\nAbility to see a full colour range (required for checking lab dips)\n\nDesirable\n\nDegree or equivalent in Industry related field. \n\t\nWorking with licensors, or character wear \n\t\nPrevious experience of working within the fashion or textiles industry, ideally in childrenswear.\n\t\nClean current driving license (for attending customer visits)\n\nAbout The Cooneen Group \n\nCooneen Group is one of the largest and most diversified garment manufacturers in Europe. We are a successful, stable group of companies operating in a range of clothing markets globally. Our group is comprised of over 250 employees employed across four individual companies bringing innovative design, excellent customer service, and strong, stable supply chains in order to meet and exceed customers expectations. Each business unit focuses on delivering outstanding garment solutions for clients with very specific garment requirements.\n\nCooneen has been designing, manufacturing, and supplying licensed garments to some of the largest retailers in the UK for over 50 years, which continues from our Manchester design studio and sales office today.\n\nThe Cooneen Group is an Equal Opportunities Employer \n\nWe reserve the right to enhance criteria on shortlisting

Our client, a freight forwarder is looking for a Road Freight Operator to join their office in Manchester.\n\nDuties:\n\n * Assist the Operations Supervisor Manchester in the execution of their duties in support of the Head of Operations Land Freight North’s vision of the company to become more competitive and profitable.\n\n * Ensure all customers and clients are invoiced correctly and on time in conjunction with SOPs.\n\n * Ensure all duties/VAT is charged correctly upon invoicing and collect any monies due in line with SOPs.\n\n * Complete all import/export activities and documentation correctly and on time.\n\n * Ensure all other operational activities are completed on time and in conjunction with SOPs including financial, legal and invoicing transactions.\n\n * Ensure all other operational activities are completed on time including preparing spot quotations, raise jobs, liaise with overseas offices/clients and raise delivery orders.\n\n * Scrutinise all documentation for accuracy, authorise and pass for payment all invoices on time.\n\n * Maintain excellent customer and inter-departmental relationships including assisting with client audits, inspection and collections and liaising with sales.\n\n * Aid credit control with collection of overdue payments from suppliers and clients\n\n * Report internal leads to the line manager/sales team.\n\n * Follow up late customer payments in conjunction with credit control.\n\n * Maintain and utilise the operational system at all times.=\n\n * Ensure all reports are generated by given deadlines.\n\n * Maintain regular communication with sales teams reporting new sales leads and handover of shipments.\n\n * Create new and maintain current SOPs for the department.\n\n * Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format

FACILITIES MANAGER Location: Manchester City Centre (M2 6LE) Hours of work: 40 hours per week Contract Type: Permanent We are seeking an experienced Facilities Manager to take ownership of operational delivery at our brand-new Northern Head Office in central Manchester. This is an exciting opportunity to join a new team in a state-of-the-art building and play a key role in ensuring outstanding service delivery. Job Description As Facilities Manager, you will be responsible for managing all contracted services across your area, ensuring performance meets agreed service levels. Acting as the first point of escalation for the client on FM-related matters, you’ll work closely with stakeholders to build strong relationships and consistently deliver services that exceed expectations. This position offers the chance to make a real impact in a flagship location while developing your career within a supportive and ambitious team. Key Responsibilities • Act as the first point of escalation for both the team and customer, ensuring seamless BAU operations delivery., • Oversee operational deliverables across your area, maintaining high standards of health & safety and service quality., • Manage small works projects, ensuring timely, consistent, and budget-compliant delivery., • Build and maintain strong stakeholder relationships with internal and external partners., • Ensure service delivery meets and exceeds client expectations through SLAs, reporting, compliance with SOPs/EOPs/BCPs, and timely resolution of remedial tasks., • Take financial responsibility for service streams, supporting variable budgets, approving works within authority, and ensuring cost control., • Provide effective line management and leadership to Workplace Leads and service teams, auditing service quality and driving remedial actions to completion. About You • Demonstrable client-facing Facilities Management experience gained within a Corporate Office setting, • Experienced in both Hard FM & Soft FM (but with more of a leaning towards Hard FM), • Proven supplier and stakeholder management skills/experience., • Demonstrable people management skills, with a track record of leading, motivating, and developing teams., • Skilled in delivering exemplary customer service, meeting deadlines, and achieving contract SLAs., • Strong problem-solving ability with a passion for operational excellence and continuous improvement., • Highly organised, proactive, and able to work independently with minimal support., • Excellent communication skills across all levels, with integrity and respect at the core of interactions., • Competent in MS Office, • IOSH Managing Safely certified. The Company ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people. We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaces ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work. If you have any further queries regarding this role, please contact the Resourcing Team by emailing

Quality Manager – Fixed Term Contract (Maternity Cover) 📍 Location: Manchester, UK (Head Office) 📅 Contract: Fixed Term – Starting July 2026 🕒 Department: Technical 📈 Reporting to: Head of Technical The Opportunity We are delighted to be recruiting on behalf of a well-established and growing manufacturing business for an experienced Quality Manager to join their Technical team on a fixed-term basis to cover maternity leave. This is an excellent opportunity for a quality professional to take ownership of food safety, regulatory compliance, and quality management systems within a dynamic and collaborative environment. The successful candidate will play a pivotal role in ensuring that products meet the highest standards of safety, legality, and quality, while also supporting continuous improvement and cross-functional initiatives across the organisation. Key Responsibilities Quality & Food Safety • Lead and manage the Quality Management System (QMS), ensuring compliance with all relevant food safety standards., • Oversee laboratory activities and global testing programmes., • Ensure all products and processes comply with applicable global legislation and labelling requirements., • Provide technical leadership for new product development projects., • Ensure formulations are stable, compliant, and aligned with customer expectations., • Manage supplier approval processes, including remote and on-site audits., • Act as the key technical liaison with suppliers and internal stakeholders., • Lead internal and supplier audits and ensure adherence to QMS standards across affiliated manufacturing sites., • Oversee the customer and consumer complaints process, including root cause analysis and implementation of reduction strategies., • Lead, coach, and develop a quality and compliance team., • Ensure robust crisis management procedures are in place and regularly tested (e.g., product recalls or withdrawals)., • Provide technical expertise to departments including supply chain, operations, customer services, sales, and finance., • Develop relationships with external organisations such as regulatory authorities, consultants, and testing laboratories. Education & Qualifications • HACCP Level 4 certification (essential)., • Degree in Food Science or a related discipline (desirable)., • 3–5 years’ experience in a technical or quality leadership role within a food manufacturing environment., • Proven expertise in food safety systems and regulatory compliance., • Experience managing audits and regulatory inspections., • In-depth knowledge of quality management systems and laboratory testing., • Familiarity with ERP and quality management software., • Strong IT skills, including proficiency in Microsoft Office applications., • Strong leadership and team management skills., • Excellent analytical and problem-solving abilities., • Effective communicator with strong stakeholder management skills., • High attention to detail and confident decision-making., • Comfortable managing conflict and challenging performance where necessary., • Proactive approach to personal learning and continuous improvement.

Role Title: Senior Quantity Surveyor (SQS) Reporting to: Managing Director Department: Commercial Number of Vacancies: Three Role Overview Caecillian has been through a period of sustained growth. As a result, the business is forming three distinct business units which will be the delivery arms of the business going forward; Gas, Water Capital and Water & Wastewater Reactive Works. The new structure aims to enhance collaboration, streamline processes and support both our current operations and future ambitions. This is an exciting opportunity to contribute to our journey and help shape the organisation as we move into the next phase of development. Each unit will have a dedicated SQS to lead on all commercial activity for that business unit. Each SQS will lead the commercial team within that business unit working closely with the Head of Operations. The SQS will be managing applications, tenders, project budgets, subcontractors, cash flow, efficiency, contractual risks and management reporting. Core Values The company is proud of its core values, these being; · Get It Done – We are dependable, reactive and focused on delivery. · Do It Right – We are committed to exceptional standards, safety and quality. · Make It Count – We are customer focused, create wow moments and exceed expectations. All aspects of leadership within this role should reflect these values internally to our people and externally to our clients and customers. Key Responsibilities • Pre and Post commercial management of various contracts and frameworks., • Agreeing initial prices/costing with clients and subcontractors – SOR and lump sum., • Responsible for payment applications and arranging payments., • Managing subcontractor payment assessment, pay less notice and payment certificates as well as any other legislation practices., • Assess and agree variations, early warnings and compensation events with clients and subcontractors., • Working closely with and supporting Operational Lead on commercial and contract management., • Risk management of relevant contracts., • Producing monthly revenue and cost forecasts for the business., • Completion of weekly profit and loss accounts for each contract and review with Operational Lead., • Supporting Operational Management in understanding contract obligations and any commercial impact to decisions., • Producing and reviewing MI on commercial and productivity performance for each contract with Operational Management., • Ensuring the business is working efficiently and maximising revenue on relevant contracts., • Commercial management and negotiations with relevant suppliers., • Submission of procurement and tender events., • Line management of Quantity Surveyor and or Assistant Quantity Surveyor. Skills & Experience • Strong background in commercial management within utilities or a related industry., • Excellent commercial and contractual understanding., • Confident communicator, able to liaise at all levels., • Strong organisational skills and ability to manage multiple workstreams and people., • Full UK Driving Licence. Personal Attributes • Strategic thinker with a proactive and solutions-oriented approach., • Resilient, adaptable, and able to lead through change in a dynamic environment., • Ability to work across the North of England with regular travel between operational depots and work sites., • Committed to upholding the highest standards of integrity, professionalism, and safety. Salary and Benefits We offer a competitive salary starting from £60,000 based on experience along with a bonus and comprehensive benefits package including company vehicle or car allowance. Caecillian is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

Head of FNOL\n\n£50,000-£55,000 DOE plus quarterly bonus\n\nMonday-Friday\n\nManchester\n\nMPJ Recruitment are delighted to be working with fast growing business based in the heart of Manchester city centre. To lead and develop the FNOL department, ensuring efficient, effective, and customer-focused handling of first notification of loss. The key purpose of the Head of FNOL is to manage the FNOL Team Leaders, work collaboratively and inspire team member to achieve their full potential. \n\nThe FNOL Manager will support and coach the management team to deliver high standards of performance. The successful candidate will work closely with the Head of Operations and business Directors to deliver the best possible service. \n\nWe are seeking a candidate who thrives in a fast-paced environment and demonstrates the ability to perform effectively under pressure. The successful individual will be resilient, adaptable, and capable of maintaining high standards in the face of constant change and competing demands. They will possess strong mental and professional resilience, enabling them to stay focused, composed, and productive in a relentless, high-energy setting. A proactive mindset and the ability to quickly respond to shifting priorities are essential for success in this role.\n\nResponsibilities:\n\nLead a high-performing FNOL department, recruit, develop, motivate and manage team members including team leaders, training function and oversee claims handlers.\nCommunicator of department goals, targets, and updates on a regular basis.\nDeliver a competitive environment with some daily and weekly competitions to keep staff engaged. A budget will be made available for any ideas and games that will deliver additional revenue.\nDefine and monitor KPIs / service levels (inc, call answer times, first contact resolution, quality, accuracy and conversion).\nDrive continuous improvement within the FNOL department by identifying improvement and operational efficiencies.\nEnsure effective management of FNOL handlers, including ensuring that all monthly reviews are completed affectively.\nLiaise with account managers to identity missed opportunities and increase conversions across external panels.\nFoster and develop a positive, high-performing team culture within the FNOL department by promoting collaboration, accountability, and continuous improvement, while supporting employee wellbeing, recognising success, and embedding a customer-first mindset across all interactions.\nManage resource forecasting and staffing requirements to meet demand while maintaining quality and customer service. Ensuring adequate handover of shifts from managers.\nCollaborate with other business areas including Repair, Engineering, Customer Experience and IT to optimise the claims journey, drive customer satisfaction and minimise leakage.\nProvide management information (MI), insight and reporting to senior management: trends, root cause analysis, workload, performance against SLAs, cost per claim and customer feedback.\nOversee training and development of FNOL staff, ensure consistent standard of handling, maintain quality assurance, coaching and mentoring.\nLead audit monitoring and action across FNOL operations, ensuring consistent quality and compliance by reviewing call handling and case outcomes, identifying trends and risks, and implementing targeted improvement plans to drive performance and regulatory adherence.\nAct as escalation point for complex FNOL cases and cross-department challenges.\nReport directly into business Directors on day-to-day performance.\nResolve problems and conflicts positively.\nWork in collaboration with HR on requirements such as Return to Works, Duty of Cares and disciplinaries.\nEnsure compliance with regulatory guidelines and procedures to provide high quality service and outstanding customer care.\nAny other duties required as part of the role.Benefits: \n\nA competitive salary\nQuarterly bonus\nMonday - Friday \n25 days annual leave + bank holidays\nA supportive, friendly, fast‑paced team culture\nModern, city‑centre office environment\nDress‑down Fridays\nPlus other benefits Interested in knowing more? CLICK APPLY